Team support worker volunteer roles

Hours: Variable – depending on individual circumstances and what people can do

Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire

Main Tasks:

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Support our regular wellbeing/peer support walks

· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere

· Encourage conversations among participants, offering a listening ear

· Be attentive to the well-being of all participants during the walk

· Offer information on YBTC services

· Attending occasional training sessions or volunteer meetings organised by YBTC

We are looking for people who are:

· Are warm and non-judgemental

· Reliability – are punctual and committed to scheduled walks

· Collaborative mindset to work effectively with staff and volunteers

· Basic physical fitness to complete the walks, awareness of the needs of participants with

different mobility/health conditions

We can offer you the following:

· Full induction and ongoing training

· Ongoing support and supervision in your role

· Opportunity to learn new skills and meet new people

· The satisfaction of making a positive impact on those affected by brain tumours

Background

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region

every week.

Our charity values are: Integrity, Compassion, Community & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.

What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.

How often will I be needed?

• 4 Hours per Event

Key requirements

• 1 reference

Location

Region

• Northern Ireland

Additional location information

• Currently looking for applicants within the Belfast area Only

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • An outgoing, friendly approach to meeting new people • An empathetic and professional manner. • Good communications skills with active listening. • An interest in helping people access the information they need.

Summary

Could you combine nursing skills, compassion and faith to offer care in body, mind and spirit?
Could you support people experiencing homelessness?

Detailed description

You could be part of our exciting pilot project as a volunteer Parish Nurse offering life-transforming whole-person healthcare, working alongside Chaplains, Complex Needs and Housing Support Workers.

 As a YMCA Parish Nurse you would:

• Help service users identify issues and self-manage their wellbeing so they flourish in body, mind and spirit. This might be 1:2:1 or in a group setting.
• Signpost, support, and provide information and reassurance enabling service users to access NHS and other professional or community support as well as internal support from YMCA colleagues and projects.
• Offer spiritual care from a Christian perspective, such as prayer or acts of worship
• Be instrumental in supporting the project develop in this pilot phase

Training for this role is provided by PNMUK as part of their on-going programme of support and personal development for Parish Nursing nationally. The next course is 15-17th November with follow-up online sessions.

This project is being developed and lead by One YMCA’s Chaplaincy Team, together with our Medium Complex Intensive Support Service (MCISS) and supported by Parish Nursing Ministries UK (PNMUK).

The Chaplaincy Team offer life-transforming spiritual care and pastoral support. For us Chaplaincy is about journeying with people, inspired by the life, example and teaching of Jesus. Our vision for Chaplaincy is to see even more of our service users and staff thriving through experiencing the love of God for themselves. Following a re-shaping of our work, Chaplaincy is now part of the newly formed Christian Mission team, which is at the heart of this growing charity. 

YMCA enables people to develop their full potential in mind, body and spirit. Inspired by and faithful to our Christian values, we create supportive, inclusive, and energising communities where young people can truly belong, contribute, and thrive.

What volunteers need�� Disclosure and Barring Service

What we will provide to volunteers

�� Reimbursement of costs�� Extra support

We are seeking at least two new Trustees to oversee our charity. We offer professional, confidential and affordable counselling to individuals in and around SW London. Our team come from local churches and operate within a Christian ethos.

We want to increase the strength of our Board - currently we are overseen by only three Trustees, due to recent departures, but want to increase this to our target of 5-6 trustees. As well as providing support to the team in delivering high quality and accessible counselling services and ensuring the Charity meets its financial responsibilities, we are looking for someone to contribute to strategic oversight and effective governance.

We are seeking someone who:

1) Is passionate about the value and importance of emotional and mental health and wellbeing

2) Has experience or insight in areas such as charity governance, strategic planning, finance

3) Is a committed Christian of any denomination

4) Is willing to dedicate time, wisdom and prayer (approx. 4 meetings a year, plus occasional input)

What impact will you have? 

Our new Trustees will bring complementary skills to our Board. Specifically, we are looking for people with insight into charity governance and development, strategic vision and financial oversight.

Our new Trustees will ensure that our charity is well-governed, that quality is maintained and that those who work in the charity are well-supported. They will ensure that we keep client well-being at the heart of all we do.

They will look at new opportunities for development of the Trust, particularly at how we move on from reliance on a small management team who work voluntarily to a more resilient management model. They will ensure that new opportunities are strategically reviewed and considered.

They will ensure that we remain financially viable and have a sound operating model.

What skills, experience and qualities should you have?

Our new Trustees will bring complementary skills to our Board. Specifically, we are looking for people with skills in one or several of three areas:

1. charity governance and leadership,

2. strategic planning, to take the Trust forward into a new era

3. finance, to ensure our financial management and forward planning is optimised to achieve the objectives of the charity

Our new Trustees will share our values, especially our belief in the value of high-quality counselling with good clinical governance for client benefit. Our Christian ethos underlies who we are and we expect our new Trustees to share that ethos and see good counselling as a way to live out our christian values in our community.

Lived experience of or clinical practice in the field of mental health would be welcomed to enable greater insight into our counselling work.

We are keen to maintain a diverse board that reflects our very diverse local community.

Trustee vacancy: UK Bangladesh Education Trust (UKBET)

Founded in 1993, the UK Bangladesh Education Trust [UKBET], a UK registered charity and international NGO registered in Bangladesh, is looking for one or two new dynamic trustees to join our board, supporting the charity’s mission to help end child labour in Bangladesh.  

Our Doorstep Learning Programme engages and supports child domestic workers (95% girls) and their families. Trained and supported community teachers provide three individual or small group literacy, numeracy and life skills sessions for these working children as well as signposting for their families. A key aim is to support the children’s progression out of child labour to school or, for older children to vocational training. UKBET’s Family Futures microgrants address the root causes of child labour – family poverty.  Parents can use these grants to start or continue small businesses to increase their family income, removing the need to send their children to work and enabling them to join school or, for older working children, vocational training.

Our work is funded through charitable donations, fundraising and grants.

The UK Board of Trustees set the direction for the charity and support the work of the Executive Director and his team who also benefit from an Advisory Group based in Sylhet, Bangladesh.  We meet on line three or four times a year, and as needed, plus try to have an annual in person away day meeting. There are currently four experienced Trustees with a range of expertise across finance, income generation and education. We are seeking one or two new Trustees to join us, ideally leading in one or more of the following areas:

· Organisational efficiency to assume the role of Secretary

· Knowledge and connections to build interest and financial support from Bangladesh and/or the British Bangladeshi community

· Skills and expertise in social media and comms.

For more details on the role, please see the supporting Background information and JD.

To apply, please send your CV with a covering email outlining how you meet the JD criteria and telling us about any special areas of expertise and interest you could bring to the role.

Are you looking to get involved in the local community or perhaps have an interest in mental health? Volunteering in our mental health services is a rewarding and varied opportunity for someone who is interested in working in this field. You will support by offering a listening ear and will offer individuals tailored mental health support, alongside our team of trained workers.

What you will be doing

• Organise and facilitate group sessions and activities alongside staff and service users
• Encourage participation and build confidence
• Support a safe, inclusive, and fun environment

The skills you need

• Friendly, reliable, and empathetic nature
• Good communication and listening skills
• Passion for mental health, wellbeing, and women’s empowerment

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team. 

About the role

Our Peer Mentors are at the forefront of our Youth Services delivery, tackling head on the issues that young people are facing everyday. As a Peer Mentor, you will engage with young people who reach out to Youth4Youth for support, taking time to coach and guide them through the difficulties that they are facing. This exciting opportunity, targeted at individuals who are between the ages of 16 and 25, provides young people with the space to directly impact and transform the lives of young people, significantly improving their overall wellbeing.

Ideal candidates are those who are able to commit to regular volunteering activity of at least 2 hours per week (on average) and who are able to comfortably communicate via written e-mail and other remote chat functionalities.

Responsibilities:

Your core responsibilities as a Peer Mentor at Youth4Youth include:

• Building strong, professional relationships with young people seeking mentoring support.
• Demonstrating commitment to the charity by regular volunteer engagement to maintain ongoing communication with young people (which includes responding to young people within an agreed and reasonable time frame).
• Providing light support, advice and guidance to young people in relation to the troubles that they are facing, in line with the resources provided to you by the charity.
• Maintaining professional boundaries with young people and not seeking to offer support beyond your capability that may put a young person at risk.
• Maintaining regular contact with your Youth4Youth supervisor, with the expectation that you will meet at least once per month for a supervision session that involves reflective practice and a focus on your development as a mentor.
• Providing support as part of our Peer Mentor network to colleagues across the Charity who are also directly supporting young people.
• Maintaining compliance with all policies. Most importantly this means maintaining the right level of confidentiality around your conversations with young people and recognising your safeguarding responsibilities in raising concerns as they arise to keep young people safe.

Peer Mentors are also actively encouraged to get involved in fundraising, outreach and social media activities where they feel comfortable and able to.

Skills 

• Strong written communication skills, such as being able to effectively compose a written e-mail in response to a young person.
• Ability to build strong, professional relationships and maintain trust between yourself and a young person, such as through active listening and adapting to the individual needs of different young people.
• Ability to demonstrate empathy to others.
• Ability to work in a challenging environment and recognise when you may need support yourself.
• Proficient in the use of IT tools, such as Microsoft Outlook.

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Skills development for you:

As a Peer Mentor at Youth4Youth, you will be required to take part and graduate our Youth Services Academy. This program requires an upfront commitment of 10 - 13 hours of training prior to taking on the role of communicating with young people. This investment in you not only equips you with the understanding of what it takes to be a successful peer mentor, and the skills that you will need, but also is an investment in you. This training will provide you with core soft skills that are transferrable to many opportunities, whether that's in everyday life for you, your education setting or your place of work. All Mentors graduating from the Youth Services Academy will be provided with an electronic certificate to demonstrate your successful completion of the program, which can be shared with potential employers.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process:

Unlike other roles at Youth4Youth, the hiring process has been simplified for peer mentors, recognising the demographic of individuals that we are seeking to fill these positions. To put you at ease, the hiring process includes:

• An initial application, stating your reasons for wishing to become a Peer Mentor
• A remote interview conducted via Microsoft Teams

Successful candidates at this stage will be invited into the final stage of the recruitment process which includes:

• Satisfactory references being received (these do not need to be employment references)
• A satisfactory DBS check being received
• Successful completion of the Youth Services Academy

We are recruiting Youth Helpers to assist at our various Cadet and Badger groups in the South West.

Youth Helpers work directly with young people in St John Ambulance Badger Setts and Cadet Units by supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Pursuing the role
If you are successful, you will need to undertake induction & training for the role on these dates:

• Welcome Event (Induction) - to be discussed with the candidate.

Closing date for these opportunities is: 31/12/2025

To apply for this opportunity, please follow the link below:

Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.

What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.

What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies

In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers

How often will I be needed?

• 4 Hours per Month

Key requirements

• This role requires 1 reference.

Location

Region

• Scotland

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people

Do you have a caring nature and a desire to join a friendly team helping others? As a Volunteer Carer at Skanda Vale Hospice you'll have the opportunity to make a meaningful difference in the lives of our patients and their loved ones. 

Your role will focus on providing personalised, hands-on care with warmth and dedication. You’ll be part of a great team in a supportive and encouraging environment – we’ll provide you with the training and everything you need to thrive in this rewarding role. 

Please note: unfortunately, we are unable to provide visa sponsorship for overseas volunteers.

About Skanda Vale Hospice

Skanda Vale Hospice offers unhurried, highly individualised care and respite to families affected by life-limiting illnesses, completely free of charge. A beautiful and happy place, filled with laughter and vibrant colour, our hospice is nurse led and primarily run by volunteers. Volunteering with us means being a valued part of a dedicated team who give of themselves wholeheartedly. Compassion is at the heart of what we do, expressed by human kindness, generosity and a deep commitment to the well-being of everyone we care for and work alongside.

What will I be doing?

• Providing hands-on care and support to patients in their daily living, including personal care and eating and drinking, according to their individual needs. Helping them move around the hospice and gardens, organising and assisting with recreational activities, and accompanying them on outings when needed.

• Offering emotional support and a compassionate presence; a listening ear, empathy, and understanding during difficult times. Creating a warm and nurturing environment where patients and their families feel valued, respected, and cared for.

• Working with nurses, other carers, companions, therapists, and team members to support great team spirit. Sharing relevant information and observations to support patient care planning, decision-making and record-keeping. 

How much time should I give?

Ideally, an average of one shift a month, but scheduling can be flexible, based on your availability and hospice needs. Some volunteers commit to regular shifts while others have a more variable pattern of availability.

What are the benefits of being a Volunteer Carer?

• Sense of purpose, knowing you are making a positive difference to people's lives.

• Being valued and appreciated as a key part of a supportive healthcare team..

• Working in a welcoming place with other warmhearted people.

• Earning Tempo Time Credits to spend on activities both locally and across the UK.

• Travel expenses reimbursed.

• Free accommodation if participating in our residential volunteering program.

What do I need to have? 

• A compassionate and empathic nature, with a genuine desire to support and care for others. 

• An ability to interact sensitively and respectfully with patients and their families. 

• Basic understanding of the principles of care and hygiene. 

• Patience, resilience, and the ability to remain calm.

• Reliability with a sense of commitment to giving your best. 

• Willingness to take part in the training and orientation which we provide. 

• Ideally, some experience of caring – either at home or in a care setting. 

• Ideally, some experience of teamwork with people from various backgrounds.

• A permanent UK address or a visa that allows you to stay and volunteer in the UK (unfortunately we cannot sponsor visa applications).

What training and support will I be given?

Our Volunteer Carers receive comprehensive induction and training. This includes shadowing, one-to-one support, team sharing and development opportunities plus additional learning as needed. Volunteer Carers are supported by the Healthcare Support Workers’ Lead and the Lead Nurse to ensure they feel confident and capable in their role.

How do I find out more?

Contact us or drop in at one of our Coffee Mornings. These are held between 10.30 am and 12.30 pm on the last Thursday of each month and offer the chance for an informal chat and a look around - while enjoying fresh coffee and homemade cake, free of charge. Come along, we’d love to meet you!

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.

We are a newly formed Fundraising department who are ambitious and innovative, we are seeking an enthusiastic volunteer to support us during this exciting period for the organisation. If this sounds like you, then get in touch!

Join Roots Academy, and use your skills to contribute to the Muslim Ummah!

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

We are currently recruiting a Safeguarding officer to join our people team in the UK.

This is a remote/homebased long-term volunteer position that will be part of the core team at Roots Academy, and we are looking for someone that can volunteer approximately 3-8 hours per week.

About Roots Academy

Roots Academy provides structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action. Roots started in the UK in 2020, and has grown steadily since. Our UK office currently has several teams including Education, Programmes, Marketing, Fundraising and Events. We are also expanding internationally into Ireland, Canada, US, Australia and Türkiye.

About The Role 

The Safeguarding Officer will work with the People Team Lead and the Trustee Board in ensuring that appropriate arrangements are in place for keeping students, volunteers and team members safe at Roots Academy.

You will promote the safety and welfare of young people involved in Roots Academy’s activities at all times.

Key tasks

• Support with developing, reviewing and implementing Roots Academy’s safeguarding policies and procedures: ensuring all safeguarding issues concerning students and volunteers who take part in Roots Academy’s activities are responded to appropriately.
• Make sure that everyone working or volunteering at Roots Academy, including the board of trustees, understands the safeguarding policy and procedures and knows what to do if they have concerns about a student or volunteer’s welfare.
• Develop and deliver safeguarding training.
• Make sure students and young people who are involved in activities at Roots Academy know who they can talk to if they have a welfare concern and understand what action the organisation will take in response.
• Receive and record information from anyone who has concerns about a student or volunteer who takes part in Roots Academy’s activities.
• Responding to information that may constitute a safeguarding concern, including a concern that an adult involved with Roots Academy may present a risk to children or young people. This includes:

a. assessing and clarifying the information

b. making referrals to statutory organisations as appropriate

c. consulting with and informing the relevant members of the organisation’s management

d. following the organisation’s safeguarding policy and procedures.

• Liaise with, pass on information to and receive information from statutory agencies such as the police. This includes making formal referrals to agencies when necessary.
• Store and retain safeguarding records according to legal requirements and the organisation’s safeguarding policy and procedures.
• Work closely with the board of trustees the People Team Lead to ensure they are kept up to date with safeguarding issues and are fully informed of any concerns about organisational safeguarding practice.
• Report regularly to the board of trustees on issues relating to safeguarding, to ensure that safeguarding is seen as an ongoing priority issue and that safeguarding requirements are being followed at all levels of the organisation.

What we’re looking for

• The Safeguarding Officer must have received relevant safeguarding training
• Experience as a qualified social worker or safeguarding lead desirable
• Understanding of safeguarding in further education desirable
• Strong understanding of Islam and the Muslim community essential

At Roots Academy, we are committed to providing accessible Islamic Education to individuals from all backgrounds. To achieve this, we are working to build an inclusive and welcoming workplace, reflective of the students we serve.

We strongly encourage applications from Muslim women and Roots students or alumni that have benefitted from a Roots Class, as well as individuals that bring experience from the education sector or charity sector.
 

What we have to offer

• Be part of a team of over 100+ dedicated volunteers from around the world.

• Receive continuous rewards for those that seek Islamic knowledge from Roots classes.

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots level.

• Receive in-house tarbiyah sessions to develop your deen. 

• Gain hands-on experience, with plenty of opportunities to progress.

• The chance to make a real impact for the Muslim Ummah. 

How to Apply

If you're ready to help make a difference, we'd love to hear from you! 

• To apply, please submit your CV and Cover letter via the application link. 

• In your cover letter, please outline what attracted you to Roots Academy, and what skills have that would make you a good fit for the role.

• As we are working to improve diversity and inclusion within the organisation, we encourage candidates to voluntarily complete an optional anonymous survey ( application instructions). This will allow us to monitor our progress and identify where we can improve.

Roots Academy is committed to safeguarding, diversity, equity, and inclusion. All successful candidates may be required to undergo safeguarding training and relevant background checks before starting their role.

Roots Academy is committed to providing an environment free from harassment and discrimination. We strive to provide equal opportunities and ensure that decisions regarding recruitment, compensation, performance evaluation and terminations are made fairly and transparently.

If you wish to contact us to request any accommodations or additional support during the recruitment process, raise any related concerns, make suggestions or provide feedback, please email us.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

We’re looking for a motivated finance professional to join our Trustee Board as Treasurer, provide us with financial strategic direction and help us maintain our long-term sustainability

Working closely with our Chair and Chief Officer, your key responsibilities will include:

• Keeping the Board informed about its financial duties and responsibilities

• Guiding and advising the Board in the approval of budgets, accounts and financial statements

• Chairing the Board’s Finance Sub-Committee

• Reviewing the quarterly and year end accounts produced by our Administrator

• Presenting the year end accounts at the Annual General Meeting

• Ensuring that proper financial procedures and controls are in place to safeguard the charity’s resources

• Ensuring that the charity has appropriate reserves and investment policies

You don’t need to have been a trustee before, but you’ll need to:

• have recognised professional financial qualifications or experience

• ideally, have some knowledge or experience of charity finances

• be familiar with Quickbooks accounting systems and spreadsheets

• have the skills to analyse proposals and examine their financial consequences

• be able to explain complex financial information in an accessible way

• be able to exercise good independent judgment and if necessary to make difficult recommendations

• work effectively as part of a team

• have the time and flexibility to respond to the demands of the charity

• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality, equality and data protection

• represent Citizens Advice professionally at all times

Please note that while a large part of the role can be performed remotely, in-person attendance is expected for the board and trustee meetings.

If you are interested in joining our successful and expanding service, as we continue to meet the advice needs of the diverse communities we serve, we would love to hear from you.