Telephone fundraiser jobs in Belfast
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About the role
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
This is an exciting role that will rely on a strong combination of excellent organisational and account management skills to support the Partnerships Team’s ambitious fundraising strategy.
You will support the development and management of relationships with external partners, helping to enhance the team’s outreach, funding opportunities, and collaborative projects.
This role involves administrative support, stakeholder communication, and event and volunteer coordination to ensure effective partnership engagement and experience.
Additionally, you will have the opportunity to further develop your skills and understanding of corporate fundraising by supporting the Partnerships Team to develop and launch an exciting portfolio of corporate products and events, paying close attention to the evolving needs of partners in an ever-increasing digital environment.
You will be involved with flagship events and campaigns such as the globally recognised Baby Loss Awareness Week, our award-winning Sands United Football Club, Big Give appeals and sector-leading collaborations.
You will also draw upon your expertise and creativity by working on creatives and concepts with the team to increase engagement and further develop communication channels appropriate to a diverse corporate audience.
With experience of managing a corporate partnerships portfolio of at least £75,000, you will have managed corporate fundraisers including Charity of the Year Partnerships, cause-related marketing partnerships and sponsors.
We are looking for someone who has an eye for detail, is able to manage their time effectively and ensure the highest supporter experience. You will need to have strong IT skills including the use of a fundraising database.
Main Purpose of Job
This is an exciting role that will rely on a strong combination of excellent organisational and account management skills to support the Partnerships Team’s ambitious fundraising strategy.
You will support the development and management of relationships with external partners, helping to enhance the team’s outreach, funding opportunities, and collaborative projects. This role involves administrative support, stakeholder communication, and event and volunteer coordination to ensure effective partnership engagement and experience.
Additionally, the post holder will have the opportunity to further develop their skills and understanding of corporate fundraising by supporting the Partnerships Team to develop and launch an exciting portfolio of corporate products and events, paying close attention to the evolving needs of partners in an ever-increasing digital environment.
You will be involved with flagship events and campaigns such as globally-recognised Baby Loss Awareness Week, award-winning Sands United Football Club, Big Give appeals and sector-leading collaborations.
You will draw upon your expertise and creativity by working on creatives and concepts with the team to increase engagement and further develop communication channels appropriate to a diverse corporate audience.
We are looking for someone who has an eye for detail, able to manage
their time effectively and ensure the highest supporter experience. The
role will also provide support to colleagues within the Income &
Engagement Department to optimise income and awareness raising
activities.
Key Responsibilities
Partnerships & Supporter Care
• Assist in maintaining relationships with new and existing partners, donors
and stakeholders.
• Provide excellent account management of Sands’ small Charity of the
Year and other corporate partners (as a guideline those giving up to
£20,000)
• Support Partnerships Team to achieve and grow overall team budget
and support wider partnership portfolio.
• Act as a key point of contact for partner enquiries and actively solicit
donations and/or partnership opportunities.
• Ensure that approaches and donations are responded to, and thanked,
in a timely manner.
• Support delivery of corporate-specific appeals, campaigns and events.
• Deliver well managed and well-developed partnership stewardship and
communications.
• Act as a champion to inspire and motivate supporters to fundraise and
raise awareness of Sands, and attend meetings and presentations as
required.
• Collate and provide engaging and dynamic partnership content for
supporter resources, newsletters and mailings.
• Maintain ongoing communications by telephone and email, building
relationships with fundraisers and potential donors, ensuring each
individual is appropriately stewarded to maximise supporter experience.
• Maintain appropriate contracts or letters of agreements for donors and
partners as required.
• Support the Partnerships Team in the management of other partnerships
through specific initiatives, such as events support and employee
volunteering as required.
• Undertake due diligence in line with Sands’ Ethical Policy and robust
vetting criteria.
• Work closely with colleagues to ensure Supporter Care work is kept up to
date and that the service we offer is the best it can be. Administrative and
Database Management
• Support the Partnerships Team to maintain accurate records and timely
reports in the charity CRM and shared drive, in compliance with data
protection legislation and best practice.
• Work closely with project and finance teams to gather information,
maintain high standards of accuracy at all times to ensure partnerships
and finance data management including tracking and invoicing.
• Effectively monitor partnership activity and finances, ensuring accurate
gift processing and support the Strategic Partnerships Manager with
timely income, expenditure and quarterly KPI reports.
• Assist in partnership activities, deliverables, and ensuring internal and
external deadlines are met.
• Support the Partnerships Team’s communication and engagement plans,
collating dynamic social media content and scheduling, and supporting
cross-team projects like case study work, campaign activity and new
corporate fundraising products.
• Assist in partnership volunteering, events, meetings and workshop
coordination. Including logistical support such as venue bookings,
attendance tracking and evaluations.
Cross-team working
• Contribute to the wider team’s efforts in fundraising, marketing and
project coordination.
• Work closely with all colleagues in the Income & Engagement
Department to seize cross team opportunities to increase income and
awareness and to develop appropriate products and engagement tools.
• Liaise with other Sands internal teams as necessary in the preparation of
proposals, meetings, reports and communications to companies.
• Provide support to fundraising colleagues when needed to maintain
excellent supporter care.
General
• To undertake other duties as required by the Head of Partnerships and
Philanthropy, Strategic Partnerships Manager, Business Development
Lead, and Director of Income & Engagement.
• To work flexibly and proactively with other members of the team.
• Keep up to date with sector knowledge regarding corporate and
events fundraising, fundraising techniques, resources and donor trends
and share knowledge with colleagues across Sands where relevant.
• Follow best fundraising regulations practice and comply with relevant
legislation.
• To maintain confidentiality over personal information relating to staff.
• Abide by all Sands Policies and Procedures.
• Undertake all mandatory training as required.
• Participate in annual appraisal and personal development review.
• The post holder must familiarise themselves with matters relating to
Health & Safety Management, as affecting themselves, their department
and the organisation as a whole.
Registered Charity
51 - 100
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.
The client requests no contact from agencies or media sales.
Thank you!
Job Purpose
To provide a physiotherapy service as part of a multi-disciplinary team, on a part-time basis
Key Working Relationships
Physiotherapists are self-employed contractors and report to the Clinical Lead.
Other key working relationships:
- Other physiotherapists within the team
- Other members of the services team
- Action for M.E. colleagues
Job Description
Key duties
- Respond to physiotherapy referrals
- Carry out assessments, provide advice and recommend interventions to manage the symptoms in patients with M.E./C.F.S. and related conditions, working with a whole person approach, and involving family/carers where appropriate
- Provide written reports for the person with M.E. and others involved in their care with consent of the patient
- Participate in clinical team meetings at least once a quarter (approximately 1 hour)
- Participate in quarterly physiotherapy team meetings (approximately 1 hour)
Key Tasks
- Arrange and undertake consultations in the most appropriate manner for the patient - remotely by either telephone, Zoom or email.
- Record consultation details (date, length of consultation, charge) on Action for M.E.’s internal tracker for invoicing purposes
- Consider choices and in collaboration with the person with M.E., agree attainable and realistic goals, however small, during assessment
- Offer a selection of gentle progressive interventions to facilitate an improvement in their quality of life
- Offer follow-up consultations with patients by phone, Zoom or email
- Raise any safeguarding concerns to appropriate colleagues.
Working Practices
- Seek to reduce fear associated with the illness and to create an environment for healing
- Offer clear and consistent information and advice to people with M.E. and their family/carers
- Work within Action for M.E. policies ensuring privacy and dignity.
Person Specification
Qualifications/Key requirements
- Must be registered HCPC
- Must be registered with Chartered Society of Physiotherapy or other professional body which can provide PLI
- Up to date professional indemnity insurance
- Safeguarding training to Level 3
- Eligible to work in the UK
Experience and Knowledge
May be varied but would typically include:
- Several years of post-graduate work experience in different aspects of the profession
- Familiarity with the NICE Guideline for the management of M.E. (2021)
- Experience in the management of long-term conditions
- Experience in the management of chronic pain and its impact on the quality of life
- Working in a multi-disciplinary team
Skills and Behaviours
- Excellent communication skills, in both active listening and careful word usage
- Proficient with Microsoft Office (including Word, Excel, Outlook, Teams) and the ability to quickly learn relevant bespoke software systems
Attitudes
- Understanding that ME/CFS is a complex biomedical condition
- A desire to help people holistically to manage their ME/CFS
- A willingness to think outside established protocols
Registered Charity
21 - 50
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for an organised, collaborative and effective individual to join our Development Team. You'll be an excellent communicator, confident building strong internal relationships, committed to providing exceptional supporter care, able to write compelling copy, and motivated by delivering high-quality administrative support that helps maximise our impact for animals.
You will join our existing Development Team, providing valuable support to make sure we maximise returns in already successful income streams, such as major gifts and individual giving. You will also be responsible for supporting the expansion of additional income streams, such as legacies, community and corporate. You’ll help us grow our supporter base and raise essential income to support our work with animals.
This is an exciting time to join a growing team and you’ll have the opportunity to develop and test new fundraising activities and shape our income now, and for the future.
The Humane League UK (THL UK) is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
Who you are:
As a fundraising generalist, you will be well organised, provide strong administrative support, give excellent supporter care, write strong copy and be able to coordinate content creation.
Ideally you will have fundraising experience across a variety of relevant income streams, although we are interested to hear from candidates who have relevant transferable skills.
You will be able to ensure good collaboration between the Development Department and other teams, such as Communications and Operations, to make sure we maximise our fundraising activity.
The role:
You’ll be working alongside a Digital Fundraising Lead, Philanthropy Lead, Head of Development and wider team of friendly communicators, campaigners and change-makers. Home-based, you will enjoy collaborating, as well as being able to work independently. As a self-starter, you enjoy seeing projects through from start to end and get a buzz from the fast-paced and varied charity fundraising environment.
You’ll join us in maximising the value of Engaging Networks, a digital communications and campaigning platform, alongside our new fundraising CRM, Beacon. Experience with these specific platforms, or experience of utilising other CRMs for fundraising success, is desirable.
Primary duties:
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You will be responsible for continuing to grow our legacy programme, implementing the strategy developed by the Head of Development. This will include drafting copy and working with a designer to create evergreen legacy content, creating and maintaining content for our website, coordinating and drafting legacy communications and campaigns, managing legacy enquiries, thanking and stewarding legacy pledgers, and managing the legacy pipeline in Beacon.
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You will support our community fundraising strategy. This will mean making sure we have the tools and information for supporters to fundraise for us, whether that be in memory of a loved one, delivering their own fundraising initiatives in aid of The Humane League UK, or through peer-to-peer fundraising. This will include responding to enquiries, thanking and stewarding community fundraisers, coordinating a small amount of external-facing content, creating evergreen content, such as a toolkit that fundraisers can use, creating and updating content for the website, and responding to opportunities that arise, which could include community speaking opportunities, or stalls at events.
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You will support our corporate fundraising offering, ensuring we have the tools and information for businesses to support THL UK in a variety of ways. This will include responding to enquiries, thanking and responding to corporate donors and fundraisers, taking advantage of opportunities, promoting initiatives such as payroll giving, coordinating the creation of evergreen corporate fundraising content, such as a fundraising toolkit for businesses, and creating and updating content for the website.
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You will support our Operations Team, who respond to fundraising email enquiries, and the Development Team, as well as the wider organisation, by coordinating and maintaining FAQs of the most common fundraising queries we receive. This will help consolidate this information in one place, making sure we are consistent, streamlined and efficient in our responses. You will also work with our digital team to find a way to make sure information is accessible to supporters to minimise incoming queries wherever possible.
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You will be responsible for reviewing, investigating, reporting and responding to any fundraising complaints we receive, including escalating these where necessary.
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You will complete due diligence on donors and donations where required. This will include desktop research, completing relevant forms and information in Beacon, and making sure relevant approvals are obtained before accepting donations or approaching new donors or funders.
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You will coordinate essential thanking activities for key donors and supporters. This will include coordinating the design and printing of thanking cards, and other relevant stewardship materials or merchandise, to be utilised by those across the organisation, including to support our volunteers. You will also coordinate thanking campaigns (e.g. thanking monthly donors and major donors), which will involve collating recipient lists, getting cards designed and printed, and coordinating staff and trustees to sign and send.
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You will provide vital administrative support for events, including our annual presence at conferences such as EA Global in London, as well as our own annual supporter event. This could include collating guest lists, staff registration, coordinating invitations and RSVP’s, managing room bookings, hotels and catering, coordinating staff and trustees, and completing risk assessments.
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You will produce clear, accurate and engaging written communications, and coordinate the creation of content. This could mean drafting content for the website, drafting emails, building emails in Engaging Networks, or supporting our Digital Fundraising Lead with developing evergreen content to support our digital fundraising initiatives.
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You will support our Digital Fundraising Lead to make sure our growing pool of monthly donors are thanked and stewarded appropriately, including utilising Beacon, automations and supporter journeys to make the most efficient use of our time.
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You will support our Digital Fundraising Lead to deliver our digital fundraising strategy, by executing relevant aspects, which could include supporting specific campaigns, or building and maintaining fundraising related automations.
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You will help us deliver effective fundraising training and induction materials, such as for new staff and trustee orientations. This could also include coordinating additional training materials, how-to-guides and supporting materials, that are essential in maintaining relevant fundraising knowledge at THL UK.
In addition:
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Utilise our CRM: adding and updating supporter data, generating relevant reports, and analysing and evaluating data to inform campaigns and activities as required.
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Working with Communications and the Digital Fundraising Lead to deliver activities for our donor recruitment and retention.
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Work with the wider Development Team to input into our Development Strategy, as directed by the Head of Development, offering ideas and suggestions to help deliver the strategy and grow income across various income streams.
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Liaise with and coordinate support from third-parties / external consultants where necessary, such as providing support for specific campaigns or projects, and / or providing fundraising materials.
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Help us galvanise further support by lending your organisational skills to fundraising events.
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Attending conferences and events.
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Updating the wider team on fundraising progress.
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Participating in team meetings including note-taking and facilitation.
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Attending in-person workshops several times a year.
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement.
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.
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Perform any other duties assigned by the Head of Development.
We will be holding a webinar on Tuesday 21st July at 7pm BST for you to find out more about the role and ask any questions you may have. The webinar will be hosted by our Development Team; Gavin Chappell-Bates, Head of Development, Emma Grant, Digital Fundraising Lead and Molly Archer-Zeff, Philanthropy Lead. If you’re interested, please register via our website by following the 'Redirect to recruiter' button.
For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Redirect to recruiter' button.
Hours:
As an organisation we work a four day work week. This is a full time position of 30 hours per week over Monday to Thursday.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A 4 day working week
- 20 days leave plus 8 days for bank holidays that can be used at a time of your choice
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Social Media Coordinator salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
Registered Charity
21 - 50
We exist to end the abuse of animals raised for food
The client requests no contact from agencies or media sales.