Telephone support volunteer volunteer roles in greater london

Information and Advice Service: The Information and Advice service for older people provides a free, confidential, and independent service for anyone aged 65+ living in Bromley and 50 + in Greenwich. Our advisors provide general advice on a range of subjects: employment rights, welfare benefits, housing, consumer rights and adult social care.

Role Summary: Provide information and signposting to older people living in Bromley and Greenwich and provide admin support to the Information and Advice Team, helping to keep the information resources up to date.

What will I be involved in?

• Answering calls and basic enquiries coming into our Information and Advice Service, full training is provided. Present and discuss information with the client in an accessible manner.
• Committed to researching and providing up to date information to vulnerable older people using the internet and other resources.
• Identify and research information relevant to the user’s situation, drawing on resources available.
• Being online and knowledgeable of Microsoft packages and the use of emails
• Liase closely with the Advice Case Supervisor, other advisors, and wider staff team. Seeking guidance and support where required.
• Successfully complete online training courses for Age UK Bromley and Greenwich volunteers.
• Participate in volunteer support meetings with the Advice Case Supervisor and any training on safeguarding adults and appropriate boundaries.
• At all times work in accordance with the organisation’s policies regarding Health & Safety, Equality & Diversity, Safeguarding Vulnerable Adults and Confidentiality & Data Protection. Lone working.
• Represent the professional standards of Age UK Bromley and Greenwich and ensure that you wear your volunteer id badge whilst volunteering.   

What skills and qualities will I need to have?

• Enjoys talking and helping our clients, 65+ living in Bromley and 50 + in Greenwich from a wide range of backgrounds.
• Good communication skills and confident at speaking to clients on the telephone
• Able to prioritise tasks with good time management skills.
• A commitment to ensuring that customers are provided with accurate relevant information and support. Interested in finding out more about social welfare law advice e.g. housing and welfare benefits.
• Be a good listener and have empathy with older people, being approachable and welcoming.
• Interested in learning and developing new skills required of the role. Demonstrate that you are interested in what the client has to say by communicating respect and warmth.
• Demonstrate a non-judgmental approach. The listener may personally disagree with the client’s opinions or actions but attempts to understand the client’s point of view and shows that they still value the client.
• Being able to maintain client confidentiality, understand the importance of keeping within the parameters of the role and have a good understanding of GDPR and Data Protection.

Benefits of getting involved:

• Being part of a team who are passionate about helping clients 65+ living in Bromley and 50+ in Greenwich
• Committed to supporting the Information and Advice service deliver a difference to all their clients.
• Ongoing support and role training with feedback given.
• Opportunities for networking with other volunteers and being part of a wider volunteer team.
• Awareness of Age UK Bromley and Greenwich social events, services, and projects

Other information: Prospective volunteers will complete a recruitment process and be required to provide details of two references and agree to submit details for and undertake an Enhanced Disclosure and Barring Services (DBS) check. All our volunteer roles are 18+, Monday to Friday, 9am to 5pm. Age UK Bromley & Greenwich will reimburse all expenditure reasonably incurred. Receipts to be provided with expenditure claims.

Join our Board of Directors

Trustee Lead for Safeguarding required for an innovative, best-practice charity

Help to make a real difference to the lives of women and girls by joining the board of directors of Advance

Our vision is a world where women and girls lead safe, just and equal lives.

Title: Chair Elect

Reporting to: Board of Trustees

Role Type: Volunteer

Location: London

Renumeration: The role of Trustee is not accompanied by any financial remuneration, although expenses for travel may be claimed.

Do you have expertise in the role described below and a belief that your skills will contribute to the strong and effective governance of an innovative medium-sized charity? We are looking to appoint up to four new Trustees to the Board with skills specifically focused on Safeguarding Adults & Children

This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Advance is committed to equality and diversity and aims to have a board of trustees that reflects the communities we work with. We strongly encourage applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.

About Us

Advance is a women’s organisation, delivering systems change, and trauma and gender-informed community-based support for women and girls affected by domestic abuse, including those in contact with the criminal justice system. We work nationally through our innovative, best-practice approach and systems change initiatives. We deliver wraparound frontline services across the South and East of England, including Greater London. Our expertise lies in decades of providing specialist support by women and for women and girls, to achieve safety, justice and equality at the intersection of domestic abuse and the criminal justice system.

Our whole-system approach is aligned with our values of collaboration and innovation, partnering with other statutory and non-statutory providers, to deliver a coordinated community and gendered response, improving access to services across the whole system, enabling consistency and continuity of support throughout a woman’s journey. Through our advocacy and awareness-raising work, we focus on systemic change and sustainable impact to meet women’s needs and improve their outcomes.

This is an exciting opportunity for you to join our experienced and committed Board.

You will join a dedicated and skilled group of Trustees and support the charity through a significant period of growth. Our staff team now includes over 150 skilled and passionate women across our programmes and our 10 womens’ centres in London and the South and East of England.

Time commitment

• Five Board meetings per year (in person in Hammersmith west London), plus membership of at least one board sub-committee (four meetings a year online)
• Ad hoc availability as matters arise (by telephone)
• Participate in one strategy away day each year (on a Saturday, usually held in January)
• Commit to the Board of Trustees for at least three years
• Note - the Chair of the Fundraising, Business Development and Communications Committee will be expected to chair a committee meeting four times a year (online) in addition to the Board meetings

The statutory duties of a trustee

• To ensure the organisation complies with its governing document in the articles of association
• To ensure that the organisation pursues its objectives as defined in its governing document
• To ensure the organisation applies its resources exclusively in pursuance of its objectives - the charity must not spend money on activities which are not included in its own objectives, no matter how charitable and worthwhile those activities are
• To contribute actively to the Board of Trustees' role in giving firm strategic direction to the organisation, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets
• To safeguard the good name and values of the organisation
• To ensure the effective and efficient administration of the organisation
• To ensure the financial stability of the organisation
• To protect and manage the property of the organisation and to ensure the proper investment of the organisation's funds
• To appoint the Chief Executive and monitor their performance

In addition with other trustees to hold the charity in trust for current and future beneficiaries by:

• Ensuring that Advance has a clear vision, mission and strategic direction and is focused on achieving these
• Being responsible for the performance of the charity and for its corporate behaviour; ensuring that the charity complies with all legal and regulatory requirements
• Acting as guardians of the charity’s assets, both tangible and intangible, taking all due care over their security, deployment and proper application
• Ensuring that the charity’s governance is of the highest possible standard

As well as the various statutory duties, any trustee should make full use of any specific skills, knowledge or experience to help the board make good decisions. The above list of duties is indicative only and not exhaustive. The Trustee will be expected to perform all such additional duties as are reasonably commensurate with the role.

Process
Please download the job specification below, complete the application form and equality monitoring survey 
Closing date for applications: 31 August 2025
Interviews: Shortlisted candidates will be invited to a first round interview week commencing 5 October via Teams. Shortlisted candidates will be invited to an in person interview in Hammersmith west London.

You can find more information on our website

To learn more about the role and duties of Trustees, please click here.

We would love to hear from you.

The Bromley Experts by Experience Treasurer will help the board of trustees carry out their financial responsibilities, working closely with the Chief Executive Officer (CEO), Chair of Trustees and staff team in establishing strong foundations for this Deaf and Disabled People’s Organisation with a view to a financially sustainable future. You will also be supporting us in developing our future approach to financial management, making the most of financial modelling, and supporting clear reporting to funders, partners and stakeholders.

The Treasurer will play a vital role, working with the Chief Executive Officer (CEO), Chair of Trustees and staff team to help the organisation ensure sound financial records, develop income streams, and build impact reports. As part of a new, expanded board of trustees at Bromley Experts by Experience, you will provide effective financial oversight, supporting the CEO and senior staff members in developing our vision and strategy to ensure a financially sustainable future.

IMPORTANT: As a Deaf and Disabled People’s Organisation, our governing articles require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

Responsibilities of the Treasurer:

• Present financial reports to the board in a format that helps fellow trustees understand X by X Bromley’s financial position.
• Advise the board on how to carry out its financial responsibilities.
• Work with professional advisors and staff, as needed to oversee the preparation and scrutiny of annual accounts.
• Ensure X by X Bromley activities benefit its members and beneficiaries.
• Ensure the board fulfils their duties and responsibilities for effective charity governance in line with Bromley Experts by Experience’s policies and the requirements of the Charity Commission for England and Wales.
• Support and advocate for X by X Bromley’s mission, vision and values.

What we ask of you:

• The Treasurer should expect to serve for a minimum of 12 months.
• The Treasurer is required to attend scheduled meetings with some ad hoc meetings where necessary.
• It is anticipated that the time commitment will be an approximate average of 2.5 hours per week. This will mainly comprise of:
  • Board meeting attendance (plus preparation thereof) every 8 weeks,
  • AGM attendance (plus preparation of papers and accounts),
  • Supporting our annual Disability Pride event.
  • Regular scheduled meetings with senior staff.
• As we are a very small charity, there could be occasions when extra time will be required (e.g. during the planning of new projects or dealing with any particular difficulties that arise), or where additional support would be appreciated (e.g. attending events, meeting members at project days).

Key Skills and Qualities:

• Lived Experience of disability (can be self-identified)
• A belief that Disabled People can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
• A qualified accountant with not-for-profit awareness and knowledge. An understanding of very small charities and/or DDPOs would be advantageous.
• Competent IT skills, including working knowledge of QuickBooks and Excel.
• Ability to communicate and explain financial information accessibly.
• Strong analytical and evaluation skills, demonstrating professional and independent judgement.
• A genuine interest in local communities and people.
• Strong leadership and communication skills, communicating in a way that is accessible to you.
• Understanding of the legal duties, responsibilities and liabilities of trusteeship, the Treasurer role, and the financial aspects of running a charity.
• An effective team worker, contributing an independent perspective.
• Possess and demonstrate integrity, objectivity, accountability, and honesty.
• Commitment to Bromley Experts by Experience’s aims, objectives and values.

The Treasurer must be legally eligible to stand as a registered Company Director and Charity Trustee. Having had previous experience as a trustee of a voluntary organisation is an advantage.

The Treasurer will require a DBS Check to be completed.

What we mean by lived experience of disability:

As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:

• People with physical impairment
• People with visual impairment
• Deaf people
• People with hearing impairment
• People who are neurodivergent
• People with learning difficulties/disabilities
• People who experience mental health conditions/mental distress
• People with long-term health conditions

We recognise that a lot of these impairments are invisible and many people have more than one impairment.

The Bromley Experts by Experience Secretary will play a vital role, working with the Chief Executive Officer (CEO) and Chair of Trustees. You will help the Trustee Board carry out their duties in an efficient manner, ensuring all governance documents and procedures are followed. The Secretary will ensure the smooth and efficient running of accessible trustee board meetings and will be the Trustee responsible for leading preparation, administration, and delivery of the AGM.

The Secretary will ensure the trustees recognise and complete relevant actions related to their decisions, and that all decisions made by the trustees comply with the relevant legislative and regulatory requirements the charity is subject to, are in accordance with Bromley Experts by Experience’s governing documents, reflect the aims of the charity, and continue to provide benefit to our members, beneficiaries and local Deaf and Disabled people.

Working closely with the Chief Executive Officer (CEO) and Chair of Trustees, the Secretary will ensure the charity meets all its regulatory requirements, has strong governance and foundations to enable Bromley Experts by Experience to achieve as much as we can in future.

IMPORTANT: As a Deaf and Disabled People’s Organisation, our governing articles require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

Responsibilities of the Secretary:

• Prepare agendas in consultation with the Chair and CEO.
• Ensure arrangements for meetings are met including hybrid arrangements and access requirements of attendees.
• Receive agenda items from other Trustees and circulate agendas and any supporting papers in good time.
• Check that quorum is present at each meeting (including hybrid attendance)
• Minute meetings, circulate draft minutes and action points to Board members.
• Ensure the Chair signs (electronic or wet) minutes once approved.
• Check Trustees have carried out action(s) agreed.
• Circulate agendas and minutes of the annual general meeting (AGM) and any special or extraordinary general meetings.
• Ensure up-to-date records are kept of Trustee Board membership.
• Ensure the board fulfils their duties and responsibilities for effective charity governance in line with Bromley Experts by Experience’s policies and the requirements of the Charity Commission for England and Wales.

• Ensure X by X Bromley activities benefit its members and beneficiaries.
• Support and advocate for X by X Bromley’s mission, vision and values.

What we ask of you:

• The Secretary should expect to serve for a minimum of 12 months.
• The Secretary is required to attend scheduled meetings with some ad hoc meetings where necessary.
• It is anticipated that the time commitment will be an approximate average 2.5 hours per week. This will mainly comprise of:
  • Board meeting attendance (plus preparation and minutes) every 8 weeks.
  • AGM attendance (plus preparation and minutes)
  • Supporting our annual Disability Pride event.
  • Occasional scheduled meetings with senior staff and/or Chair.
• As we are a very small charity, there could be occasions when extra time will be required (e.g. during the planning of new projects or dealing with any particular difficulties that arise), or where additional support would be appreciated (e.g. attending events, meeting members at project days).

Key Skills and Qualities:

• Lived Experience of disability (can be self-identified)
• A belief that Disabled people can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
• Strong organisational skills.
• Experience of how Trustee Boards operate and of effective charity governance
• An understanding of how to make meetings accessible.
• Experience of minute-taking and strong record keeping skills.
• Accuracy and efficiency with an eye for detail.
• Good interpersonal and communication skills, communicating in a way that is accessible to you.
• Possess and demonstrate integrity, objectivity, accountability, and honesty.
• An effective team worker, contributing an independent perspective.
• Understanding of the legal duties, responsibilities and liabilities of trusteeship, the Secretary role, and the financial aspects of running a charity.
• A genuine interest in local communities and people.
• Commitment to Bromley Experts by Experience’s aims, objectives and values.

The Secretary must be legally eligible to stand as a registered Company Director and Charity Trustee. Having had previous experience as a trustee of a voluntary organisation is an advantage.

The Secretary will require a DBS Check to be completed.

We are seeking a new Chair to provide strategic leadership at a time when demand for our advice services is at an all-time high. Help shape our vision, champion our mission, and make a tangible difference in the lives of those facing challenges.

About Citizens Advice East Berkshire
Citizens Advice East Berkshire offers crucial help and advice when people need it most. No one but Citizens Advice sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today. 

What will you be doing?
We are at an important stage in our development and we are seeking a new Chair to replace our current Chair who will be standing down as her term finishes. We have ambitious plans for our future and we are looking for a Chair who can help drive our mission forward.

Building on our successes to date, we want a new Chair to lead us through the next exciting phase of our journey. You will have a strong background and track record of providing leadership at board and/or senior executive level and will have a passion for supporting people facing tough life challenges. You should have the judgement and vision to operate effectively at strategic level and you should demonstrate the skills and expertise to help drive our mission forward. We are looking for someone with 3 years+ professional experience in one of the fields of Fundraising strategy, Governance, Operations management or Advice / Advocacy. 

We are looking for someone who has:

• Experience of operating at a senior strategic leadership level within an organisation
• Successful track record of achievement through their career
• Experience of charity governance and working with or as part of a Board of Trustees
• Passion for supporting people facing tough life challenges
• Ideally has served as a Chair or Vice Chair and is familiar with leading a Board

What are we looking for?

You’ll need to:

• Understand the type of work undertaken by a local Citizens Advice and the Citizens Advice network
• Understand and accept the responsibilities and liabilities of a trustee
• Be non-judgmental and respect views, values and cultures that are different to your own
• Have a good basis of leadership skills (and preferably you have served within a Board, ideally as Chair or Vice Chair or led a Committee)
• Have the ability to facilitate and lead meetings
• Have good interpersonal skills
• Have good listening, verbal and written communication skills
• Be able to exercise good independent judgment
• Have good numeracy skills to understand accounts with the support of the treasurer
• Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
• Be willing to undertake mandatory training in your role
• Line manage and support the Chief Executive Officer

What difference will you make?
Citizens Advice East Berkshire makes transformational differences to people who need support when facing life crises. As Chair you will play a significant part in ensuring we are able to expand and grown our services to make a significant difference to many more individuals and families. 

Trustees at Bromley Experts by Experience play a vital role, collaborating with the Chair, fellow Trustees and the Senior Management Team to set a clear and strong strategic direction for the organisation. You will ensure that Bromley Experts by Experience is delivering against its charitable objectives and working in line with our governing documents. You will also support Bromley Experts by Experience to grow and develop as an organisation by combining your lived experience and professional expertise in a specific field, enabling us to become more impactful and effective.

As a trustee, you are also responsible for ensuring that Bromley Experts by Experience uses its resources effectively and efficiently to deliver its charitable purposes and continue to provide benefit to our members, beneficiaries and local Deaf and Disabled people.

Areas of expertise we are prioritising

We are especially seeking trustees with expertise in one or more of these areas:

• Fundraising Strategy:
  • Supporting X by X Bromley to sustain, maximise and diversify income streams and fundraising activity.
  • Supporting the development of a Fundraising Policy and Plan of Action.
  • Building and maintaining relationships with funders and commissioners.
• Human Resources:
  • Supporting the Deputy CEO and ensuring that X by X Bromley complies with relevant employment laws and regulations.
  • Advising on good practice in staffing and HR matters.
  • Supporting the development, and review of, HR policies and procedures.
• Legal and Policy:
  • Guiding on relevant legal and policy matters, including contracts and governance.
• Organisational Strategy:
  • Supporting Senior Management Team to shape our strategic direction and plan for implementation.
• Secondary and Further Education:
  • Supporting X by X Bromley with advice for a brand-new stream of youth work in education settings.

IMPORTANT: As a Deaf and Disabled People’s Organisation, our governing articles require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

Responsibilities of Trustees:

• Ensure that Bromley Experts by Experience operates in accordance with its governing documents and the law
• Set a clear and strong strategic direction for the organisation
• Ensure that Bromley Experts by Experience uses its resources (financial and otherwise) effectively and efficiently to deliver its charitable purposes
• Manage risks responsibly, avoiding exposing Bromley Experts by Experience to unnecessary risk and taking appropriate steps to mitigate risks
• Make decisions about Bromley Experts by Experience’s policies and strategies
• Be an ambassador for Bromley Experts by Experience, promoting our work and values

What we ask of you:

• Trustee Board Members should expect to serve for a minimum of 12 months.
• Trustee Board Members are required to attend scheduled meetings with some ad hoc meetings where necessary.
• It is anticipated that the time commitment will be an approximate average 1.5 hours per week. This will mainly comprise of:
  • Board meeting attendance (plus preparation and minutes) every 8 weeks.
  • AGM attendance (plus preparation and minutes)
  • Supporting our annual Disability Pride event.
  • Occasional scheduled meetings with senior staff and/or Chair.
• As we are a very small charity, there could be occasions when extra time will be required (e.g. during the planning of new projects or dealing with any particular difficulties that arise), or where additional support would be appreciated (e.g. attending events, meeting members at project days)

Key Skills and Qualities:

• Lived Experience of disability (can be self-identified)
• A belief that Disabled people can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
• Strong organisational skills.
• Experience of how Trustee Boards operate and of effective charity governance
• Accuracy and efficiency with an eye for detail.
• Good interpersonal and communication skills, communicating in a way that is accessible to you.
• Possess and demonstrate integrity, objectivity, accountability, and honesty.
• An effective team worker, contributing an independent perspective.
• Understanding of the legal duties, responsibilities and liabilities of trusteeship and the financial aspects of running a charity.
• A genuine interest in local communities and people.
• Commitment to Bromley Experts by Experience’s aims, objectives and values.

You must be legally eligible to stand as a registered Company Director and Charity Trustee. Having had previous experience as a trustee of a voluntary organisation is an advantage.

We require a DBS Check to be completed for all Trustees.

We are especially seeking trustees with expertise in one or more of the following areas:

• Fundraising Strategy
• Human Resources
• Legal and Policy
• Organisational Strategy
• Secondary and Further Education

What we mean by lived experience of disability:

As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:

• People with physical impairment
• People with visual impairment
• Deaf people
• People with hearing impairment
• People who are neurodivergent
• People with learning difficulties/disabilities
• People who experience mental health conditions/mental distress
• People with long-term health conditions

We recognise that a lot of these impairments are invisible and many people have more than one impairment.

Trustee recruitment information

Life is a national pregnancy support charity founded in 1970. Life’s primary aim is to support women to have children.

The social landscape for women in the UK grows ever more complex when faced with an unexpected pregnancy or issues in pregnancy. We're here to make sure everyone has the emotional and practical support they need, whatever their circumstances and whatever their unexpected pregnancy journey involves. Our terms of service state that we do not refer for abortion or give information on abortion providers.

We are creating a world where no one faces pregnancy or pregnancy loss alone.

Our Mission

Through our services, we help people - whoever they are - to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. Our services include:

Free emotional help, counselling, and skilled listening via phone, text, email, or in person.

Housing and community support around the country for mums and their babies.

Free pregnancy tests and baby supplies.

Crafting content that educates the public about pregnancy, pregnancy loss, and our work.

Our Values

All our work is underpinned by the following universal human values:

Humanity - All people are special and equal.

Solidarity - We’re with you and for you.

Community - We’re better together.

Charity - Doing good for one another.

Common good - Building a better world.

Our Impact

Each year, we help around 45,000 people in the UK facing pregnancy or pregnancy loss, often in extremely challenging circumstances.

Every month, Life gives professional, specialist, non-directive emotional and practical help to hundreds of people affected by pregnancy or pregnancy loss.

More than 12,000 mums and babies have been housed by Life. At any one time, we’re housing approximately 200 mums and babies in our network of 19 Life Houses.

More than 1.25 million people have heard a presentation by Life about our work.

Every month, 1,000+ people ask Life for a free pregnancy test.

Tens of thousands of volunteers, supporters, and donors have joined together to create a world where no one faces pregnancy or pregnancy loss alone.

Our accreditations

We are proud recipients of NCVO’s Trusted Charity Mark Level 1 in recognition of our excellence as one of the UK’s largest pregnancy support charities.

Also, Life is an NCFE/ CACHE Centre of Excellence delivering counselling training, an Associate Member of the British Association for Counselling and Psychotherapy (BACP), a member of the Helplines Partnership, and a member of the Baby Loss Awareness Alliance, among others.

Our strategic objectives

1. Governance: To deliver outstanding governance, sustainability, transparency, and compliance.
2. Services: To provide quality and innovation in service delivery.
3. Marketing: To deliver effective and efficient internal and external marketing and communications.
4. Development: To maximise donations from all constituencies of support.
5. Finance: To ensure financial accountability, transparency, and sustainability.
6. Retail: To operate and expand Life Retail into a profitable income generator for Life.

The successful candidate

The successful individual will be excited by our Vision, Mission, Values, and strategic objectives. They will be experienced leaders at a senior level, who have worked effectively to bring about modernisation or culture change to an organisation or sector. They will be highly motivated to use their energy and experience to drive the growth of Life through fostering of good relationships both within and outside the organisation.

Most vital is experience of working within the charity sector and understanding the challenges of operating a charity. The successful candidate will have the credibility and strong interpersonal skills necessary to help lead Life through this challenging and exciting time.

We live in a society that doesn’t value pregnancy and early motherhood anywhere near enough. In joining us, you can change that.

Term of office

The post-holder will serve for an initial three-year period with the potential to renew for a further three years.

Time commitment

Between 5 and 10 days per annum - with a mix of half and full days on Saturdays with some evenings. The Board of Trustees meets at least four times a year and sub-committees meet up to three times a year. We have moved more towards virtual meetings with in-person meetings happening when we have the opportunity.

Online meetings will be on Teams or via Zoom. Most meetings in person will be either in London or Warwickshire. In addition to Board and sub-committee meetings, other contacts – usually electronic, by telephone and/or Teams – will be necessary.

You can find out more information about Life by visiting our website.

Life is committed to equality, and we value the diversity of our volunteers and staff

Schedule

Closing date for application:               1 August 2025

Shortlisting:                                             August 2025

Long list interviews:                              August/September 2025

Meet the Trustees:                                November 2025

Meet the Senior Leadership team:     November 2025

The deep need in our culture for women’s voices to be heard is seen most starkly by our Helpline staff, Support Workers and volunteers.

Do you have the courage to listen to the stories of our clients? 

Trustee role description

Purpose of role

To further the aims of the organisation, in keeping within its charitable objectives.

Main tasks

1. To take part in formulating and regularly reviewing the organisation’s strategic aims.
2. To ensure that the organisation pursues its objects as defined in its governing documents.
3. With other Trustees, help ensure that the organisation functions within the legal andfinancial requirements of a charitable organisation and strives to achieve best practice.

Main duties

Consider the organisation’s vision and principles, strategy and major policies at all times. Contribute specific skills, interests and contacts and support the organisation in all of its activities.

Always follow the Code of Conduct, particularly when exercising the functions of the Trustees, or any of its committees, sub-committees, groups.

Attend meetings of the Board of Trustees.

Reflect the Trustees’ policies and concerns on all its committees, sub-committees, and groups.

Be an active member of the Board of Trustees in exercising its responsibilities and functions.

Maintain good relations with senior managerial staff.

Take part in training sessions provided for the benefit of the Trustees.

Fulfil such other duties and assignments as may be required from time to time by the Board of Trustees.

The person

All our Trustees should have an understanding of strong commitment to, and active support of, the mission, strategy and values of the charity including:

Work through outreach and care.

An ability to provide effective independent, creative and strategic leadership of a complex organisation.

A strong interest in campaigning to support women in pregnancy and beyond, support services, education, and media relating to the sector.

A commitment to Nolan’s seven principles of public life – selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.

Will you help us to create a world where no woman looks at a positive pregnancy test and feels fear?

General skills

Breadth of experience in other organisations in the private, public and voluntary sector.

An ability to challenge at a strategic level.

An analytical mind, strong intellect and good judgement.

An ability to form constructive relationships with a wide range of people.

New business, commercial management and diversification leading to organisational growth.

Strong IT skills including Office 365, Teams, Outlook.

An understanding of the difference between governance and management.

Risk management and internal control framework, including fraud and safeguarding risks.

An understanding and acceptance of the responsibilities and accountabilities as set out in Life’s’ governing document, including making individual contributions to Trustees’ debates and taking joint responsibility for all Trustees’ decisions.

Good knowledge of Life’s beneficiaries, stakeholders and users, and of their needs and aspirations or a willingness and capacity to acquire them.

Financial awareness and ability to review accounts and business cases.

An ability to work as part of a team, listening to colleagues’ views, adapting opinions and supporting agreed decisions.

Warm, reflective and diplomatic style, but with the ability to take tough decisions when required.

An ability to commit sufficient time to undertake the role effectively.

Self-awareness and openness to give and receive feedback on performance. Act as an ambassador for Life.

Specific experience

We are looking to appoint trustees with experience in the following areas:

Finance: Charity finance, governance, and accountability.

Fundraising: With the newly-expanded Development Team, maximising and diversifying Life’s fundraising and supporter acquisition.

HR and training: Improving our people through processes and internal training. Income generation: Generating revenue through all routes, including e-commerce and creative propositions.

IT and systems: Oversight and development of Life’s use of IT, software, and systems. Service users: Understanding and meeting the needs of our counselling, housing, practical support, and public education beneficiaries.

Marketing: Assisting and guiding the implementation of Life’s five-year marketing strategy.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

The International Council of Museums in the United Kingdom (ICOM UK) is seeking a new trustee with strong financial acumen and a passion for the museums and heritage sector and working internationally to be the Finance Lead on our Board. This is a strategic finance role to support the Strategic Director and advise the Board of Trustees in respect of the conduct of the charity’s financial affairs.  

The role requires experience and skills in financial planning and management, preferably in a charity and/or company, along with the ability to understand and communicate the impact of decisions on the organisation’s finances. 

We welcome applications from professionals with the skills, knowledge and lived experience that will strengthen and diversify our Board. 

 For further details on the roles and ICOM UK, you can view our Finance Lead Trustee Recruitment  Pack. 

Our existing 12 trustees bring a variety of skills and experiences, such as fundraising, safeguarding, finance and investments and lived RAF experience to the Fund. Your background, skills and experience will further enhance this for the benefit of the RAF Family.

The successful candidates will:

• be aligned to our vision, purpose, key goals and values and be able to demonstrate their commitment to equality, diversity and inclusion;

• be able contribute positively to the Fund in a non-executive capacity, operate strategically, be held accountable and hold others to account;

• be able to build supportive relationships and work as a team. This will involve working collectively with others, supporting collective decision-making, being comfortable in sharing your views and expertise with fellow trustees and the Executive Leadership Team (ELT) trustees whilst still bringing your own ideas, perspectives and experiences to discussions;

• have the ability to analyse and interpret complex information and evidence, demonstrate impartiality, intellectual flexibility and sound judgment;

• have the ability to listen, communicate and influence effectively;

• have the capacity and skill to understand stakeholder priorities; and

• be a collaborative and pragmatic problem-solver and have the ability to adapt and respond to change.