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Ascension Community Trust (ACT) is a much-loved community-based charity in Custom House, Newham. We deliver a range of projects including Newham District Foodbank (a Trussell Trust foodbank run by ACT and two community partners), welfare benefits advice, immigration advice, ESOL classes, work with adults with learning difficulties, as well as work with children, young people and their families.
This an exciting time for the programme with a SEND school being built next door to our centre, and with established relationships with several care homes – we expect that this programme will go from strength to strength.
The programme currently consists of:
- Inclusive Art Group
- Supported Volunteering
- Weekly Community Meal
- Gardening Project with children from a local SEND school.
You will have the leadership skills to support a small team of sessional staff. You will be at ease in relating to adults and children with learning difficulties as well as their parents and carers. You will be passionate about the well being and integration of people with learning difficulties with an understanding of their needs.
Christian belief is not a requirement of the role; however, it is essential that the successful candidate will be comfortable working in sympathy with our values.
If you share our values and want to make an impact within Newham, then we look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Debt & Benefits Specialist Adviser - Trussell Trust Financial Inclusion Project
Benefits:
- Access to an Employee Assistance Programme
- 25 days annual leave per annum + bank holidays + 3 days over December shutdown (pro rata)
- Flexible hybrid working available by agreement with line manager
Aim of the Role
This funding will allow us to work with Letchworth Food Bank and the Letchworth community to ensure that food bank users and local residents can access and engage with the specialist advice that many of them need. This project aims to overcome the barriers to accessing Citizens Advice that exist for some food bank users and local residents through the provision of a presence at our local food banks and an offer of local help through partnership working.
The adviser will provide clients with specialist debt and benefits advice and casework tailored to the client’s capability and the complexity of the issues. They will work to improve clients’ financial positions by maximising clients’ income including advice and support with applying for relevant benefits, advice on debt management options, basic budgeting advice, and advice on managing energy bills.
Key Responsibilities:
- Provide advice up to casework level on debt management, financial capability and welfare benefits, ensuring that the work conforms to required quality standards.
- Research and apply debt strategy, options and implications, so that clients can make informed decisions.
- Act for clients where necessary or make appropriate referrals.
- Maintain accurate and confidential client records.
- Keep up to date with relevant legislation and policy changes.
- Meet project targets, keeping accurate data for statistical and reporting purposes.
- Ensure all work conforms to their systems and procedures.
About You:
- Knowledge in all areas of money advice, financial capability and welfare rights.
- Strong understanding of UK welfare benefits system and debt solutions.
- Excellent communication and interpersonal skills.
- Good practical knowledge of IT systems for case recording, internet/emails, and online resources.
- Ability to understand statistics and check accuracy of calculations.
- Ability to work independently and as part of a team.
- Certified DRO Intermediary is desirable.
To find out more about this position and how to apply please reach out via the contact details found via the 'How to apply' button.
We value inclusion and welcome applications from disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities