Together clubs programme leader jobs
ROLE OVERVIEW
You will be a passionate and ambitious leader with the skills, knowledge and experience to drive Membership retention and growth whilst listening to our diverse membership base to understand the areas that are important to them to help us to support their specific needs in their areas.
You will have a dynamic approach with the ability to combine business development, relationship management, stakeholder engagement and operational oversight to ensure that RLSS UK’s membership thrives and aligns with our purpose, mission and vision.
RLSS UK members include Lifesavers, Lifeguards, Licence to Operate Members, Lifesaving Academy members, Honorary Members and Staff.
KEY TASKS AND RESPONSIBILITIES
- Regular communications and support to branches and lifesaving clubs
- Engage with our members to understand their needs and future opportunities to support their roles in their communities and beyond
- Conduct research and horizon scan for new opportunities for our members
- Conduct research to identify and understand potential new members and opportunities to support growth and meet need
- Conduct research to identify and connect with relevant external stakeholders
- Drive new membership onboarding, ensuring a seamless and effective experience
- Ensure clubs achieve and maintain the appropriate accreditation in line with RLSS UK requirements, policies and processes
- Develop an annual plan of community engagement and roadshows with members and non-members to raise awareness of the work of RLSS UK and our members, to recruit new members and share water safety and drowning prevention education and campaigns
- Ensure clear and concise processes are in place to support membership experience, retention and growth
- Work collaboratively with all RLSS UK teams to raise awareness of our awards and qualifications offer. Collaborate to adapt offerings based on member feedback and emerging industry trends
- Develop tailored marketing materials to support our membership offer and recruit new members.
- Represent RLSS UK in meetings with key stakeholders and to share outcomes and impact to further the society’s purpose, mission and vision.
- Respond to membership queries and provide an excellent service together with timely responses
- Support the implementation, update and oversight of the CRM system to improve member engagement tracking and data management.
- Manage data collection processes, including compliance requirements of membership criteria
- Support the development of thought leadership pieces, contributing to annual reports and ensure high-quality written outputs
- Support the planning, organising and execution of events, including membership forums and conferences ensuring seamless delivery and high attendee satisfaction
- Support the development and refinement of directorate strategies
- Lead and deliver an annual membership survey and analysis to produce meaningful feedback
- Ensure that all membership processes and policies are up to date
- Attend the RLSS UK Sports Committee
- Assist with the implementation of the Lifesaving Sport Strategy, and support the growth in participation in Lifesaving Sport events
- Work closely with the Volunteering Team, particularly in relation to volunteers within RLSS UK branches and clubs
- Actively develop initiatives that broaden the demographic diversity of the RLSS UK membership
OTHER DUTIES & RESPONSIBILITIES
- Lead on and support ad hoc projects as required
- Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- To demonstrate and uphold the Society’s values and behavioural standards at all times.
- To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- At least 10+ years’ experience in a Membership role
- Significant experience of working at a leadership role level ideally in a membership organisation
- Demonstrable experience of positively interacting, engaging and influencing at all levels including with senior management and external stakeholders
- Demonstrable experience of membership retention and acquisition
- Demonstrable experience of successfully pitching new approaches to prospective members, ideally in a membership organisation
- Demonstrable experience of delivering member-focused solutions within a membership organisation
- Excellent communication, engagement and interpersonal skills
- Excellent presentation, listening and negotiation skills
- Proficiency in CRM software and MS Office applications
- Willingness and ability to travel as required for the role including occasional evenings and weekends
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK
- Skilled income generator with experience in achieving income targets, possibly with a previous account management background or experience of a similar B2B membership
- Understanding and experience of the application of safeguarding laws
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should be our next Head of Membership
Closing Date – 11.59pm, Sunday 1st March 2026
Interview Date – First Round Interviews scheduled for 18/19th March 2026, at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
We are looking for a Legacy & In Memory Fundraising Assistant to provide care and cultivation of In Memory donors, Legacy pledgers and enquirers by acting as first point of contact for these supporters and delivering ongoing one-to-one stewardship across various touchpoints including face to face, over the phone and via written correspondence.
You will support the Legacy & In Memory Fundraising Team to achieve its aims and objectives through undertaking key administrative tasks and assisting with the delivery of the team’s projects including marketing campaigns, supporter events and internal promotion of Legacy and In Memory messages to a range of audiences and stakeholders.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 22nd February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): One round interview (in person) w/c 2nd March 2026
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.
The Programme Officer will lead our work in Yorkshire and Humber support our Managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network.
Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include:
Contribute towards the achievement of CUK and LWF’s strategic objectives
Understand how the role contributes to LWF’s purpose and the core mission of CUK.
Reliably implement CUK’s and LWF’s policies, procedures, and values in own work.
Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign.
Feed into the LWF strategy and objectives development.
Living Wage Accreditation:
Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation.
Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers.
With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries.
Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability.
Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered.
Build and manage projects and achieve work targets effectively
Successfully progress projects and tasks incl. tracking performance and expenditure.
Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.
Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy.
Deliver personal work targets on time and to standard:
Respond to telephone and web-based enquiries by providing advice and support to employers and supporters.
Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals.
Maintain LWF data on systems, incl. Salesforce employer database.
Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans.
Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions.
Learning & expertise
Keep abreast of new developments in the accreditation space.
Apply new learning to work and respond effectively to feedback.
Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders.
Develop and manage external relationships
Effectively develop and support a range of external relationships.
Respond effectively to queries or requests from stakeholders.
Engage with a diverse range of external stakeholders to support and develop projects as required.
Communications
Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know.
Represent the LWF coherently in writing and verbally.
Events and Communications.
Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics
Represent and speak on behalf of the LWF at internal and external meetings and events.
Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides.
Develop and manage internal relationships
Work effectively with colleagues across Citizens UK.
Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders.
Generate income and resources
Contribute to plans and proposals to grow sources of income/resource.
Take personal responsibility for the careful stewardship of LWF’s resources.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE:
Comprehensive experience in an administrative role (E)
Experience of building positive relationships (E)
Experience of managing and updating Salesforce or similar databases (D)
Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)
KEY SKILLS AND KNOWLEDGE
Excellent time management skills with the ability to juggle a wide range of competing demands (E)
Understanding of database and systems management (E)
Ability to take in and interpret information and present in a succinct manner (E)
Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)
Ability to act on own initiative to introduce and develop new systems as appropriate (E)
Strong attention to detail (E)
Strong IT skills to include MS Office and database software (E)
Understanding of the policy and campaign landscape in the UK (D)
PERSONAL ATTRIBUTES
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
A strong commitment to the Living Wage campaign and principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interviews will be in person in Leeds, week commencing 30th March.
The client requests no contact from agencies or media sales.
The Organisation
Together We Learn is a charity registered in England and Wales, working in close partnership with Together We Learn Ethiopia, a registered NGO in Ethiopia. Operating as two distinct legal entities, the organisations work as sister charities with a shared mission and vision: to enable disadvantaged children to access high-quality education.
While Together We Learn in the UK leads fundraising, governance and international engagement, Together We Learn Ethiopia is responsible for implementing and delivering programmes on the ground.
Our approach focuses on improving both access to education and the quality of education systems, while supporting the wider wellbeing of students, families and communities. We work in partnership with state education systems to deliver sustainable, long-term impact.
By addressing educational needs both in and beyond the classroom, Together We Learn aims to create lasting change for children and communities across Ethiopia.
The Role
As CEO, you will lead the UK team of Together We Learn and work in close partnership with the Ethiopian team, providing guidance and support to enable them to deliver programmes to a high standard. You will provide overall leadership for the charity, with responsibility for fundraising and stakeholder engagement, oversight of programmes, and management of finance and operations.
The annual turnover of Together We Learn is £350,000, and you will be responsible for line managing two staff in the UK and occasional interns, as well as supporting our Ethiopian partner, who has 15 programme and 8 support staff working across two regional offices: Gondar in the Amhara region and Addis Ababa in the Oromia region. The charity is managed by an experienced board of 5 trustees who meet quarterly and provide ad hoc support in their professional areas of expertise.
The charity is in a stable position with funds secured for the current year and a fundraising plan in place for the year ahead. You will have a detailed handover to enable you to carry out the varied functions required by the role and will be supported in these by the Programmes Manager and Sponsorship Coordinator. You will report to the board on a quarterly basis.
Our current three-year strategy focuses on building the capacity of our Ethiopian partner so that they can take a greater role in leading the organisation. This runs through our approach in all aspects of our work, and specific targets have been identified to help us achieve this goal over the strategic period. You will have the opportunity to advance our strategy using your unique skills.
Responsibilities
Team Leadership
- Line manage the Programmes Manager, Sponsorship Coordinator and interns.
- Collaborate with the Ethiopia Country Director and the staff or Together We Learn-
- Ethiopia on programme delivery.
- Deliver the organisational strategy.
Deliver High Quality Programmes
- Monitor delivery of activity plans related to projects, sponsorship and school linking.
- Track programme finances against budgets.
- Support the UK staff in their programme roles.
Finance and Operations Management
- Steward Together We Learn’s finances, including reconciling accounts, managing the finance database and tracking performance against the forecast and fundraising plan.
- Due diligence checks on Ethiopian partner finances.
- Prepare annual accounts for examination and develop the annual report for Charity Commission submission.
- Governance duties and other finance admin.
Fundraising
- Reporting and applications to trusts and foundations.
- Stewardship of donors and fundraisers.
- Oversight of the annual online fundraising campaign.
Communications and Stakeholder Engagement
- Quarterly supporter newsletters.
- Posting regular updates on our social media platforms.
- Maintaining the website content, including blog updates and basic SEO management.
The job of a CEO is hard to define, especially in a small charity, so the list above covers the key areas but is not exhaustive, and other duties may be required.
Person Specification
This role requires someone with excellent time management and interpersonal skills. The ideal candidate will have experience managing teams in a development or small charity environment, as well as significant experience managing finance systems, fundraising and having oversight of multiple programmes.
Essential Experience & Competencies
- Energetic and self-motivated individual who shares our mission.
- 3+ years of team leadership or experience in a senior management role directly responsible for staff and high-level reporting. Ability to provide positive, hands-on leadership to a small team of experienced and motivated individuals.
- 3+ years of financial management, including full-cost budgeting, tracking and reconciling finances, and reporting against forecasts and spending plans.
- 3+ years of proven experience in fundraising, a successful track record of securing and reporting on significant grants as well as maintaining positive funder relations.
- Experience working overseas in an international development or education context or working closely with overseas partners in the same sectors.
- A practical, collaborative and adaptable approach with good problem-solving skills.
- Excellent time management and organisational skills.
- Strong and adaptable communication skills, both written and verbal, to support sensitive cross-cultural working and inspire funders and supporters.
- Fluency with MS Office programs, gmail and shared drives.
Desirable Experience & Competencies
- Lived experience of Ethiopia, or of a comparable context, such as the Horn of Africa or East Africa, or a strong personal or professional connection to Habesha or other African cultures.
- Degree or master’s in international development, or similar field of study.
- Office management experience.
- Project delivery or programme management experience, especially in a small charity, international development or education context.
- Experience reporting directly to board level.
- Experience increasing online engagement or driving new donor recruitment.
- Familiarity with a CRM system (e.g. Salesforce).
Equal Opportunities
We value the benefits of a diverse team and encourage applications from candidates of all backgrounds. We particularly welcome applications from people with lived experience of the Ethiopian context, or from the African diaspora, for the knowledge and cultural insight they can bring to our work.
Flexible Working
Together We Learn operates a hybrid working style, where you will spend at least one day a week in the office. We find this regular face-to-face time beneficial as a small team, enabling positive collaboration, peer support and engagement with all areas of the organisation’s work. Other hours can be worked remotely or in the office according to individual preference.
You will be responsible for your own time management but must complete the majority of your work within office hours to ensure consistent management and collaboration with colleagues. This includes staff from our partner charity in Ethiopia (time zone GMT+3/ BST+2).
Ideally, we are looking for a candidate to work full-time; however we will consider an 80% part-time role or job share applications, for the right candidate. If you are applying for a job share, please clarify which responsibilities are best aligned with your abilities.
Please note that this post is subject to a satisfactory DBS check, and the successful candidate must have the right to work in the UK.
Application Process
To apply for this role, please submit a cover letter and CV by midnight on 8 March 2026.
The cover letter should explain how your experience and skills meet the criteria required for the role.
First-stage interviews will be held online during the week commencing 16th March, with second-stage in-person interviews at our London office during the week commencing 23rd March.
Role to start date from 13th April 2026.
We regret that we are not able to provide feedback on applications that are not shortlisted for interview.
Use of AI
We understand that AI may sometimes be useful in helping you clarify your ideas or check grammar. However, we want to learn about your voice and approach, so please ensure that the application submitted is written by you and a true reflection of your professional experience.
We look forward to hearing from you!
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is a full time and permanent. This role is based at our Bloomsbury/UCL campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Job description
We are looking for an Intercultural Engagement Manager (Freedom of Speech) to to manage our student-led external speaker events policy and processes, which are key to enabling the Union to balance our responsibility to enable and protect freedom of speech within the law with our fundamental charitable purpose to deliver for the educational benefit of our community and society.
The role holder will manage the external speakers’ approval process, including assessing the risk rating and the risk mitigation steps required for events. These are essential processes that enable the Union to facilitate student-led events, which broaden the scope of discussion and debate and contribute to the academic and non-academic development of our members, whilst ensuring the safety of those participating.
The post holder will also work with the Head of Intercultural Engagement to increase the number and variety of skills development opportunities for students, catering to the diverse needs of our members. They will be responsible for expanding the reach and impact of the Impartial Chairs programme, our skills development programme designed to help students tackle contentious issues, develop a nuanced understanding of power dynamics and a toolkit of techniques to enable them to navigate challenging conversations with individuals with different views.
For full details on this role, please view the job pack attached below.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.
We're now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.
About Abbey Community Centre
Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.
Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.
The role and its impact
As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.
This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.
Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.
What you’ll be working on
In this role, you will:
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Oversee daily building operations, maintenance and contractor management
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Lead on health & safety and related compliance, including risk assessments and training
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Line manage & develop operational staff and support a positive, consistent working culture
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Ensure operational policies and procedures are applied effectively in practice
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Support and coordinate volunteering within the centre
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Manage operational budgets and contracts within agreed limits
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Act as a senior member of the management team, deputising for the CEO on agreed matters
Key details
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Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)
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Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays
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Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)
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Contract: Permanent, part-time
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Salary: £40,000–£42,000 per annum, pro rata (depending on experience)
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Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)
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Pension: NEST pension scheme (if eligible)
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Some evening and occasional weekend working is required
This role could be right for you if…
You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.
Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.
To reduce poverty and isolation and improve health, wellbeing and connection through inclusive community activities, services and support.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Purpose
The Head of People & Culture ensures that Citizens UK has the people, organisational capacity and enabling culture required to deliver its mission of building people power and strengthening civil society. The role plays a central part in securing a workforce that is capable, motivated and aligned with Citizens UK’s values, enabling the organisation to build strong alliances, support local leadership and achieve lasting social change.
Working as part of the senior leadership team, and under the direction of the Executive Director, Finance & Operations, the role strengthens organisational effectiveness by embedding fair, inclusive and well-governed people practices. Through sound employment frameworks, statutory compliance and a culture that supports engagement, performance and wellbeing, the Head of People & Culture safeguards Citizens UK’s resilience, reputation and ability to deliver impact at scale.
Main Responsibilities
Working as the Head of People & Culture for Citizens UK, reporting to the Executive Director, Finance & Operations, your main responsibilities will include:
People & Culture Strategy
Ensure Citizens UK has the people, capability and organisational shape required to deliver its mission and sustain impact over time.
· Analyse organisational strategy, change priorities and external context to identify their implications for people, capability, structure and ways of working.
· Carry out workforce planning to assess current and future capacity and capability, identifying gaps, risks and realistic options to address them.
· Develop, maintain and refresh the People & Culture strategy so it responds directly to organisational needs and provides clear priorities for action.
· Provide expert people and culture advice to the Executive Leadership Team and Board, informing strategic discussions, trade-offs and decisions.
Talent Management
Develop and implement talent management processes that ensure Citizens UK attracts, retains and sustains the people needed to deliver its work.
· Lead recruitment, selection and onboarding to bring in people who can perform effectively in their roles and are aligned with Citizens UK’s values.
· Develop and maintain retention approaches focused on the key drivers of retention, including meaningful work, effective management, development opportunities, wellbeing, inclusion and fair treatment.
· Identify critical roles and critical talent and put in place practical succession and risk-mitigation plans, including knowledge transfer, handover planning and interim cover where needed.
· Monitor employee experience across the employment lifecycle, using insight from feedback and people data to improve people practices and ways of working.
Performance, Leadership & Capability
Strengthen organisational effectiveness by enabling teams to perform well, grow in capability and contribute consistently to shared goals.
· Maintain and operate performance management processes, including objective setting, regular feedback and reviews, ensuring that staff are clear on expectations and accountable for results.
· Support managers to address performance issues constructively by clarifying expectations, strengthening feedback, building capability and resolving barriers to effective performance.
· Coordinate and deliver learning and development activity that supports managers and staff to build skills, leadership capability and confidence in their roles.
Organisational Culture, Engagement & Wellbeing
Foster a working environment where people feel engaged, supported and able to do their best work together.
· Promote Citizens UK’s values in everyday people practices, supporting managers to translate values into consistent behaviours, decision-making and ways of working.
· Design and operate staff engagement and feedback mechanisms, ensuring staff voice is heard, themes are analysed, and practical actions are taken in response.
· Develop and maintain wellbeing approaches that support psychological safety, healthy workload management, early resolution of concerns and sustainable working practices.
· Support constructive relationships with the Trade Union and enable effective consultation and dialogue on people-related matters.
EDI & Safeguarding
Ensure Citizens UK is equitable, inclusive and safe for all by embedding fairness, care and accountability into how the organisation operates.
· Develop and implement Equity, Diversity and Inclusion priorities, using clear measures to monitor progress, identify gaps and support accountability across the organisation.
· Embed EDI considerations into recruitment, progression, policy development and everyday people decisions, working closely with relevant colleagues to ensure consistency in practice.
· Act as the People & Culture lead for safeguarding, ensuring responsibilities are clear, processes are understood, and concerns are handled appropriately, sensitively and in line with agreed procedures.
· Support managers and leaders to recognise and address inclusion or safeguarding issues early, escalating concerns where required and ensuring appropriate follow-up.
Governance, Risk & Compliance
Ensure Citizens UK has a clear, effective and trusted people governance framework that supports lawful decision-making, fair treatment and organisational confidence.
· Develop, review and maintain People & Culture policies and procedures, ensuring they are legally compliant, values-aligned and understood by managers and staff.
· Provide day-to-day advice and guidance on people-related risk and compliance, identifying emerging issues early and supporting proportionate, lawful responses.
· Manage disciplinary, grievance and other formal employment processes, ensuring fairness, consistency, appropriate documentation and timely resolution.
Systems & HR Operations
Ensure the efficient, reliable and compliant administration of people processes and systems.
· Operate and maintain HR systems, payroll processes and core people administration, ensuring accuracy, confidentiality and compliance with organisational and legal requirements.
· Review and improve people processes to reduce duplication, minimise manual work and improve efficiency, making best use of available technology and automation.
· Maintain accurate and up-to-date people records and data, ensuring information is accessible, secure and fit for reporting, audit and operational needs.
Functional Leadership & Resource Management
Build and manage CUK’s People & Culture function, ensuring that staff and resources contribute effectively to achievement of CUK’s mission.
· Plan, prioritise and sequence People & Culture work to ensure available capacity is focused on the organisation’s most important people risks and priorities.
· Manage the People & Culture budget, including payroll, monitoring spend and applying value-for-money principles in line with organisational policies.
· Manage People & Culture staff and outsourced service providers utilising an engaging leadership style to support effective delivery of expectations.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
· (E) CIPD qualification (Level 7) or equivalent senior-level professional experience in People / HR leadership
· (D) Degree or equivalent qualification in human resources, organisational development, management or a related field
Experience
· (E) Significant experience in a senior People / HR role, ideally within a charity, not-for-profit or values-driven organisation
· (E) Experience of leading and delivering people and culture priorities in complex, mission-led organisations
· (E) Experience of advising Executive and Board-level stakeholders on people, culture, governance and risk matters
· (E) Experience of operating as a senior, hands-on HR generalist, covering strategy, policy, employee relations and operational delivery
· (E) Experience of workforce planning, recruitment, performance management and organisational change
· (D) Experience of working with trade unions or staff representative bodies
Key skills and knowledge
· (E) Strong generalist HR expertise across employment law, compliance, safeguarding, performance management and people governance
· (E) Proven ability to design and implement practical people processes that support performance, inclusion and wellbeing
· (E) Strong coaching capability, with the ability to support managers to address performance, capability and behavioural issues constructively
· (E) Ability to manage complex employee relations matters with judgement, fairness and confidence
· (E) Excellent written and verbal communication skills, including the ability to present clear advice and recommendations to senior leaders and boards
· (D) Knowledge of HR systems, people data and process improvement to support efficient delivery
Personal qualities & values
· (E) Strong commitment to social justice, inclusion and the values and mission of Citizens UK
· (E) Values-led and relational leadership style, combining empathy, integrity and pragmatism
· (E) Resilient and adaptable, able to manage competing priorities in a fast-paced and evolving environment
· (E) Comfortable working within an accountable team culture, open to feedback, reflective practice and continuous improvement
· (D) Willingness to work occasional evenings or weekends, and to travel when required to support organisational priorities
The client requests no contact from agencies or media sales.
The purpose of this role is to deliver a high quality, flexible Human Resources service, responsive to the needs of the organisation, and in line with legislative requirements and good practice, to our Clinic and Animal Behaviour teams in London and to our Battersea Old Windsor and Battersea Brands Hatch sites. The postholder will provide expert HR advice and support to line managers and staff, coaching and empowering managers to lead on people matters with support and guidance where required.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 26th February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First interview (online, via Teams): To be confirmed
Second interview (if necessary, in person): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
We’re looking for a Governance, Risk and Compliance Assistant to support Battersea’s Governance, Risk and Compliance (GRC) function to drive robust risk management, high quality governance practices and diligent Data Protection services.
The role reports into the Governance and Environmental Sustainability Team and will work across three of the managers in the team providing administrative, operational and project support and co-ordination.
This role is critical in maintaining accurate records, monitoring progress, and supporting timely reviews to meet regulatory and internal standards.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 26th February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): To be confirmed (two stages, one online and one in person)
For full details on the role, please download the recruitment pack..
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis in 2015, we campaigned successfully for the introduction of community sponsorship in the UK. Citizens UK was then instrumental in proving the model can work in the UK and through training, advocacy, and coordination, we have helped hundreds of local groups welcome thousands of refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots organising with national advocacy to build a sustainable, community-led model of refugee resettlement. In 2025, we campaigned successfully to persuade the Government to introduce ‘named sponsorship’, giving communities greater choice in who they would sponsor. This creates a huge opportunity to grow community sponsorship and to enable UK civil society to step up and honour our proud tradition of offering sanctuary.
Head of Community Sponsorship Role
This is a rare opportunity to lead Citizens UK’s community sponsorship campaign and help build the movement that will be at the heart of a community-led welcome.
This new role comes at an exciting and crucial time, as we seek to build and embed this new form of named community sponsorship in the UK. As Head of Community Sponsorship you will lead on our strategy to develop named sponsorship as a transformative part of the UK’s approach to refugee resettlement and community power. This will involve building a broad-base of civil society partners ready to sponsor refugees and to add their voice to the campaign. You will lead on the campaigning and advocacy strategy as we ensure quality in the Government policy and cross-Party political support. Citizens UK acts as the Lead Sponsor for local community sponsorship groups and you will oversee their ongoing support and further engagement.
The role foster collaboration with Citizens UK Organisers and alliances, develop sustainable funding strategies, and ensure alignment with Citizens UK’s broader migration and transformation goals. The role will work alongside Citizens UK’s Migrant and Refugee Organising Team and will contribute to the efforts to build the power to create a more welcoming country. You will lead on relationships with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and building its national impact as a driver of cohesion.
Working as the Head of Community Sponsorship for Citizens UK, reporting to the Assistant Director for Migrant and Refugee Organising (MARO), your main responsibilities will include:
Career Pathway Headings
Objectives
Contribute to Citizens UK and Project Strategic Objectives
• Build a broad and deep engagement across civil society in named sponsorship, demonstrating the potential for scale and the big tent of support.
• Develop and implement campaign approaches that secure policy goals and build cross-Party political support.
• Develop strategy that develops the leadership of local Citizens members and refugees, strengthens civic institutions and builds trust across difference.
Build and Manage Projects & Achieve Work Targets Effectively
• Oversee multiple work strands, working in partnership.
• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals.
• Establish systems for performance tracking, evaluation, and continuous improvement across project streams.
Learning, Expertise, Wellbeing & Inclusion
• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects.
• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks.
Develop and Manage External Relationships
• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), civil society institutions and funders.
• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader.
• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions.
Communications
• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums.
• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership.
• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly.
Develop and Manage Internal Relationships
• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures.
• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK team
• Ensure that the community sponsorship strategy is aligned with Citizens UK’s other campaigns and work closely with other members of Migrant and Refugee Organising team.
• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives.
Generate Income and Resources
• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work.
• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors.
• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
-
Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D)
-
Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D)
Experience
-
Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E)
-
Demonstrable track record of strategic leadership in a charity or community-focused setting (E)
-
Experience of managing cross-functional teams to deliver against ambitious organisational goals (E)
-
Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E)
-
Experience in leading campaigning and influencing strategies to secure changes in Government policy (E)
-
Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D)
-
Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E)
Key skills and knowledge
-
Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E)
-
Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E)
-
In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E)
-
Knowledge and skills in community organising and an understanding of how community sponsorship and campaigning connect with and support the method and aims of organising (E)
-
Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E)
-
Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E)
-
Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E)
-
Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E)
Personal qualities & values
-
A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E)
-
Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E)
-
Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E)
-
Committed to embedding refugee leadership and lived experience into programme design and delivery (E)
-
Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E)
-
Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E)
-
Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E)
Note:
At Citizens UK, we work with communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
The client requests no contact from agencies or media sales.
At Battersea, we’re here for every dog and cat and our people are the key to delivering this mission. We’re now looking for an experienced CIPP-qualified Payroll Manager to lead our small payroll team and support our colleagues by ensuring a seamless, reliable and accurate payroll service for our circa 700-strong workforce. The role will oversee the relationship with and work in close collaboration with our outsourced payroll provider service, and act as Battersea’s payroll subject matter expert, providing clear, supportive guidance to colleagues, managers and HR and Finance colleagues.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 20th February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): W/c 23rd February 2026
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
We are looking for someone who is all about people, purpose and making things happen.
Do you enjoy big goals, meaningful work and great conversations?
Do you love connecting with people and turning shared values into real action?
Do you want to make a real impact for young people, supporting them to thrive?
At 224 Youth Zone, we’re on a mission to change the future for young people in South Bristol. We need someone to lead the way in building a strong network of supporters who believe in that mission. You’ll quickly learn our story, meet the team, and understand the impact Youth Zones have. Then, you’ll get out there meeting individuals, businesses and community leaders across Bristol and beyond showing them how they can be part of something special. Our Founder Patron campaign is already underway, and you will play a key role in driving it forward in the lead up to our grand opening this year. You’ll build important relationships and secure long term support for 224 Youth Zone. When we open, your focus will shift to keeping those relationships strong, helping first time supporters become lifelong partners through thoughtful and creative engagement. You will also lead the way in growing our wider support base, finding new ways for businesses and individuals to get involved and give back.
The client requests no contact from agencies or media sales.
The Payroll Coordinator plays a key role in supporting the delivery of an accurate, timely, and customer-focused payroll service for our circa 700-strong workforce. Reporting to the Payroll Manager, this role provides hands-on payroll administration, ensures data accuracy and works closely with colleagues, managers, HR, Finance and our outsourced payroll bureau to maintain excellent payroll standards.
The Payroll Coordinator will be responsible for processing payroll changes, maintaining payroll records, preparing data uploads, undertaking checks and reconciliations and providing responsive support to employee queries.
This position is ideal for someone with strong attention to detail, excellent organisational skills, and a commitment to delivering a high-quality payroll experience.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 22nd February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Salary: £28,860 per year FTE (£23,088 pro-rata)
Hours: Part time, 30 hours per week (0.8 FTE)
Location:Home based + Delivery based in allocated schools in London
Contract: Permanent
This is an exciting opportunity for someone with a passion for food and community to be a part of FoodCycle’s after-school community meal projects.As Schools Coordinator, you will coordinate and deliver weekly family meals at your allocated schools in London (2-3 evenings per week) as well as coordinate all aspects of the projects, from volunteer management to food surplus supply.
Our after-school community meals will be spaces where families of school children can gather at the end of the school day to enjoy a free nutritious meal and be among the school community. With the support of our National Schools & Franchise Manager you will manage local relationships with schools, community partners, supermarkets and volunteer recruitment channels to enable our meals to happen each week.
You will have experience of working with primary school-aged children or families, in school or other setting. You will also have experience in hospitality or food businesses. You will use your excellent communication skills to manage volunteers and ensure the safe and effective running of our meals and positive relationships with school families.
There will be frequent travel within London, with evening work required. Our school community meals are accessible by public transport.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Plus, everyone gets an extra day off on their birthday! Our health and wellbeing cash plan allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Tuesday 24th February 2026
Interviews: planned for Thursday 5th March 2026
Inclusivity: At FoodCycle, we are committed to being an equitable, diverse and inclusive organisation. Our vision is to create a working and service environment where every individual is treated with dignity, respect, and fairness. We want everyone to bring their full selves to work and to our community meals. We commit to removing barriers that prevent our employees, volunteers and guests from embracing their distinctive and diverse identities.
We want our organisation to reflect the communities we serve.We welcome applications from everyone and especially encourage people from unrepresented groups to apply.
Disability Confident Employer: FoodCycle is a Disability Confident Employer and candidates who are disabled and who meet our minimum criteria for the job will be offered an interview.Please state in your application if you identify as disabled and wish to be considered for a guaranteed interview. We can make reasonable adjustments at any stage of the recruitment process.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role Purpose
The Finance Officer will be responsible for the day-to-day financial management of the charity, ensuring accurate bookkeeping, robust financial controls, and timely financial reporting. The postholder will work closely with the CEO to support budgeting, grant and tender applications, procurement, and financial reporting to the Board of Trustees.
This is a key role in ensuring the charity’s financial sustainability, compliance, and effective use of resources.
Key Responsibilities
Bookkeeping and Financial Operations
- Maintain accurate and up-to-date financial records using appropriate accounting software.
- Manage day-to-day bookkeeping, including income, expenditure, bank reconciliations, and petty cash.
- Process purchase orders, invoices, and payments in line with financial procedures.
- Monitor cash flow and flag any concerns to the CEO.
- Payroll and expenses responsibility
Budgeting and Financial Planning
- Support the CEO in developing and monitoring the annual organisational budget.
- Assist with the preparation of budgets and finanical reporting for grant and tender applications as requested.
- Track expenditure against budgets and provide regular updates.
Financial Reporting and Governance
- Prepare quarterly financial reports for the Board of Trustees.
- Contribute to the annual budget report for trustee approval.
- Support year-end financial processes, including preparation for independent examination or audit.
- Ensure financial records meet charity and regulatory requirements.
Procurement and Ordering
- Source suppliers and obtain quotes for subscriptions, resources, services and any other relevant needs.
- Place orders for materials and equipment (e.g. laptops, office equipment) in line with budget approvals.
- Maintain records of assets and equipment.
Support to the CEO and Organisation
- Work closely with the CEO on financial planning, reporting, and decision-making.
- Provide financial information and analysis to support organisational planning.
- Undertake any other finance-related duties appropriate to the role.
Person Specification
Essential
- Qualified and experienced bookkeeper (e.g. AAT or equivalent experience).
- Proven experience of bookkeeping and financial administration, ideally within a charity or not-for-profit setting.
- Experience of preparing budgets and financial reports.
- Strong numerical skills and attention to detail.
- Ability to work independently and manage a varied workload.
- Experience with bookkeeping software such as “Zero”
- Good IT skills, including accounting software and Microsoft Excel.
- Understanding of confidentiality and data protection.
Desirable
- Experience of charity finance and funder reporting.
- Experience of supporting grant or tender applications.
- Knowledge of charity governance and trustee reporting.
Working Arrangements
This is a hybrid role, with a mix of office-based and home working subject to performance, needs of the charity and agreement. Working days are flexible, with a preference for Monday, Wednesday, and/or Friday, subject to agreement.
Equality and Diversity
The charity is committed to equality, diversity, and inclusion and welcomes applications from all sections of the community.
Hours: 14 hours per week (worked over 2–3 days - to be agreed)
Preferred working days: Monday / Wednesday / Friday (to be agreed)
Salary: £15–£20 per hour(£10,920–£14,560 per annum for 14 hours/week, equivalent to £29,260 upwards FTE) depending on experience
Benefits:
25 days annual leave excluding bank holidays (pro rata)
Extra leave: +1 day after 3 years’ service, +1 more day after 5 years
Birthday Leave
Sick pay package
Employee Assistance Programme (EAP)
Giving back Scheme - Volunteer day leave
Cycle to work scheme
Specsavers Partnership




