Trainer volunteer roles in new malden, surrey

Do you enjoying talking with people and helping them based on your life experiences?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2+ hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us. Our peer support training is accredited.  20-25 hours of volunteering training is required and is self led online.

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to donate the cost price of £20.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service, this cost will not apply.

You must be a UK resident to apply for this role.

Regional Officers oversee chapters within a certain region. They provide support and guidance to the Presidents (and the rest of committee if needed) including advice and signposting as needed. They can also provide hands on support if requested. They should encourage chapters to collaborate including the sharing of resources, socials, fundraisers, training and events.

Purpose of the Role

This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing, and Hounslow. We support clients with mental health with both clinical and non-clinical interventions.

The volunteer will work on our Mind Within Counselling Service which offers low cost counselling up to 20 sessions of varied modalities. to residents in Spelthorne and residents across Hammersmith and Fulham, Ealing, and Hounslow. Our volunteer will support the Mind Within Counselling team with numerous tasks beginning with the projects administration and triage (once trained).

Main Responsibilities

To work closely with the Mind Within Counselling team and support the service with enquires, & service users to access the service.  

Tasks:

· Answer any queries from both professionals and service users that come through to the Mind Within inbox.

· Triage clients for the service through an onboarding process.  

· Support with follow up surveys for those who have accessed the project and obtained their feedback to improve our services.

· Support the Mind Within Counselling team to promote the service to the local community.

· Liaise with our digital marketing lead to ensure the service is being promoted on social media.

· A willingness to undertake training courses.

· Uphold HFEH Mind values and behaviours.

General Responsibilities :

• Undertake any other duties commensurate with the level of the role.

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.

• Share our commitment to safeguarding adults and children at risk of harm.

• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.

• Ensure that information is obtained, used, and stored in accordance with our Data Protection and Confidentiality policy.

Type of person we are looking for:

We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy, or any Allied Health Profession with a focus on supporting those with mental health needs. 

However, your attitude, motivation, and commitment are just as important as your training/qualifications, or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying if you do not meet all the criteria listed below. 

We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian, and minority ethnic communities.

Essential:

· An interest in supporting those with mental health needs to access Mind Within Counselling.

· An appreciation of the complex factors that can precipitate, maintain, and exacerbate mental health problems.

· Good oral and written communication skills (including listening skills); the ability to communicate in a patient, considered, and empathetic manner.

· Excellent organisational skills, with the ability to follow administrative procedures.

· A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment.

· IT skills – able to update spreadsheets, use web-based applications, video-conferencing software, and Microsoft Office applications.

Desirable:

· Experience of supporting people with mental health needs, in a voluntary, paid, or personal capacity (i.e., friends and family).

· Previous involvement with local community groups/networks/feedback groups.

· Awareness of the cultural barriers that may exist to seeking mental health support.

· Able to speak other languages fluently to support the cultural diversity demographics of the boroughs.

Time commitment and expenses:

· 6-12 hours per week (including a 1-hour lunch break), during our core hours of 10AM – 4 PM. Please indicate your preferred volunteering day(s)/time(s) on your application.

· We request a minimum commitment of 8-12 months of volunteering after the completion of your induction.   

· We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role .

· Reasonable travel expenses will be reimbursed.
 

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

We’re looking for a motivated finance professional to join our Trustee Board as Treasurer, provide us with financial strategic direction and help us maintain our long-term sustainability

Working closely with our Chair and Chief Officer, your key responsibilities will include:

• Keeping the Board informed about its financial duties and responsibilities

• Guiding and advising the Board in the approval of budgets, accounts and financial statements

• Chairing the Board’s Finance Sub-Committee

• Reviewing the quarterly and year end accounts produced by our Administrator

• Presenting the year end accounts at the Annual General Meeting

• Ensuring that proper financial procedures and controls are in place to safeguard the charity’s resources

• Ensuring that the charity has appropriate reserves and investment policies

You don’t need to have been a trustee before, but you’ll need to:

• have recognised professional financial qualifications or experience

• ideally, have some knowledge or experience of charity finances

• be familiar with Quickbooks accounting systems and spreadsheets

• have the skills to analyse proposals and examine their financial consequences

• be able to explain complex financial information in an accessible way

• be able to exercise good independent judgment and if necessary to make difficult recommendations

• work effectively as part of a team

• have the time and flexibility to respond to the demands of the charity

• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality, equality and data protection

• represent Citizens Advice professionally at all times

Please note that while a large part of the role can be performed remotely, in-person attendance is expected for the board and trustee meetings.

If you are interested in joining our successful and expanding service, as we continue to meet the advice needs of the diverse communities we serve, we would love to hear from you. 

Position Overview

An exciting and unique internship opportunity to work closely with key senior operational staff in a respected UK international development charity; this position has strong vocational content for anyone looking to break into the international development sector with future possibilities of progression into roles within the UK and/or Madagascar.

The post holder will gain hands-on experience in international development, gain understanding and skills across a wide range of duties associated with programmes development, corporate fundraising, volunteer coordination, and practical charity management.

The internship spans a minimum of six months and is a remote role. The diversity of activities that will be undertaken provides training for an early-career development professional who can effectively and efficiently deal with a comprehensive range of tasks related to the complex world of overseas development work.

Location: Remote

Commitment: Part-time, two days a week for a minimum of six months - with full flexibility to choose which two days you work, and the option to adjust or change those days as needed.

Salary: N/A (voluntary)

The Conference Officer takes the lead of running the Annual National Conference. This includes the organisation of a sub-committee, financing, logistics, content of the training eg. speakers and social aspects. In addition to organising the conference, they should organise attendance at other conferences for recruitment and fundraising purposes. This should
include comic conventions and medical conferences.

RLS is seeking to recruit up to four new Trustees to join our Board from early 2026. We are looking for individuals who share our values and bring passion, perspective, and a commitment to supporting our mission. 

We are particularly looking for new trustees with experience in one or more of the following areas: UK legal aid, the Greek immigration and asylum system, fundraising, HR, communications, or financial oversight. We value lived experience of the asylum or immigration system and encourage applications from those who can bring this perspective to our work. 

About RLS  

RLS is an international legal support organisation, with operations in Greece, the UK and Northern France. We are registered in both the UK and Greece, reflecting our international scope and impact.

We’re committed to ensuring access to justice through expert legal information and advice to people seeking safety and family reunification. Our casework is a tool to tackle individual and systemic injustice in immigration systems. We strive to develop inclusive, sustainable and regenerative ways of working which are directly informed by those with lived migration experience. We support the global movement that fights entrenched inequalities, racism and other forms of discrimination that force people to migrate. In doing so we recognise that immigration systems are weighted against those forced to migrate and stand in opposition to hostile policies, along with all forms of violence against people compelled to migrate. 

We continuously think and challenge ourselves in how we develop our anti-racist practice and empower refugee leadership. We recognise that climate justice and migrant struggles are interconnected and view our work through this lens.

To get a fuller picture of our financial health and impact, have a look at our most recent accounts on the charity commission website. (Refugee Legal Support, Charity number: 1191680) 

Equality, Inclusion and Representation 

RLS is committed to ensuring that our governance reflects the communities we serve. We strongly welcome applications from: 

• People with lived experience of migration, displacement or the asylum system 

• Black people and people from minoritised ethnic communities 

• LGBTQ+ people 

• Disabled people 

You do not need to have previous board experience. We are committed to supporting new Trustees with a full induction and training. 

What Trustees Do 

As a Trustee of RLS, you will: 

• Attend four Board meetings each year (hybrid) 

• Provide strategic direction and oversight of the charity’s activities 

• Support and hold the Executive Director accountable 

• Review and approve budgets, policies and risk management 

• Join at least one Board committee (Finance, Risk, Casework or HR), which may involve additional meetings 

If you join as a Finance Trustee, you will also: 

• Review monthly management accounts and annual budgets 

• Provide advice on financial controls and strategic financial planning 

Skills and Experience We Are Looking For 

All Trustees should bring: 

• A strong commitment to our mission and values 

• Good judgment and the ability to work collectively 

• Energy and enthusiasm for our work and an interest in using their skills to contribute to our organisation 

• A willingness to learn and support others 

We are particularly seeking individuals with any of the following: 

• UK legal aid experience under an immigration contract 

• Knowledge of the Greek immigration and asylum system 

• Fundraising, philanthropy or communications expertise 

• HR and people management experience 

• Financial oversight and planning experience (for Finance Trustee role) 

• Knowledge of charity governance and risk 

• Legal background (especially refugee, immigration, or human rights law) 

Time Commitment 

• Approx. 8 hours per month 

• Board meetings held quarterly (a mix of in-person and online) 

• Participation in one subcommittee 

• Ad hoc support via email or calls, as needed 

• Initial term of three years, renewable once 

Location 

Our board is UK-based, with some trustees based in London. We welcome applicants from across the UK, and will support remote attendance at meetings where needed. Trustees may occasionally be invited to attend events or team meetings in London, though this is not essential. 

ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.

This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.

MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts

PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems

ADDITIONAL REQUIREMENTS 
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period

BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.

Become an Independent Visitor to be matched one to one with a young person in care. You will meet once or twice a month to take them out to do fun activities together. This is an opportunity for our young people to develop a healthy relationship with a trusted adult, have fun and share their worries and feelings if they are ready to do so.

We'll provide full training, all your expenses and ongoing support from dedicated staff. 

This is an opportunity for you to build skills and knowledge within social care and test yourself with real life experience of a young person in care.

We're looking for enthusiastic, committed people to bring their experience, skills and positivity to the lives of young people who have been through tough times. We will be providing training on the following subjects.

Session 1 Introduction to IV and the Care system
Session 2 Trauma, Attachment and Growth
Session 3 Safeguarding
Session 4 Communications and Boundaries
Session 5 The Role Of The IV

                    While gaining invaluable experience, practice your passion within real-life scenarios. 

We’re looking for Social Media Manager volunteers to join our team, who will play a key role in the growth of our brand messages and visions. The ideal candidate will work with us and our partners to strengthen our online presence and attract organic traffic.

Responsibilities
Increase traffic to digital channels
Grow brand messages, visions and online presence.

Requirements
Working experience with online digital marketing & Social Media
Strong verbal, written, and organisational skills.
Enthusiastic, Dedicated and willing to learn.

The role could be entirely remote and is unremunerated but all reasonable expenses will be met.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.

Role purpose: Complete administrative tasks predominantly for Penfriends in our London office. Volunteer Penfriends need to be over 21 years old, so this is also a requirement of the administrators role.  Other tasks may be included to support our Programmes and Office Administrator. 

Responsible to: Volunteers are supported by the Programmes and Volunteer Coordinator. 

Location and commitment: We are located in an office near Vauxhall station, London. The role is flexible and time committed can be discussed.

At The Hardman Trust we have a Mission, Purpose and Vision

Mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.

Purpose: We support people on long sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.

Vision: A future where everyone can achieve their potential within and beyond prison. 

Who are Penfriends and how do they fit in? 

Penfriends are part of The Hardman Trust.  We make it possible for volunteers to write safely to prisoners, who are serving any length of prison sentence, giving friendship, hope and a reminder of the outside world to people at all stages of their sentence. Our The Penfriends programme supports the wellbeing of prisoners by encouraging safe, non-judgemental connection and friendship via letters and emails from volunteers across the UK.

By supporting prisoners who have been sentenced to any length of imprisonment, not just a long sentence, we provide support to the wider prison population.  We are therefore available to any prisoners at any stage of their prison sentence, allowing us to support the wellbeing of more prisoners and the mission, purpose and vision of The Hardman Trust as a whole. 

Role Summary 

As a volunteer administrator you will support with the processing of letters received and sent from prisoners and their penfriends.  This can include:

• Opening, sorting, checking and redistributing post to prisoners and penfriends 

• Using our databases and other IT systems to record and maintain data 

• Respond to emails and support prisoners and penfriends who communicate via email 

• Work with other admin volunteers and the office administrator 

• Support other office admin tasks to make a good use of your time

Relevant Skills and Experience 

• Good communication and listening skills 

• Good administrative and organisational skills

• Be IT literate 

• Have good attention to detail 

• Show reliability / commitment 

• Ability to work within guidelines and expectations set by The Hardman Trust 

• Be able to set and work within set boundaries 

• Have an understanding of GDPR and confidentiality 

• Willingness to attend any relevant training for the role 

• Adhere to our safeguarding rules and remain vigilant at all times

• Have a current DBS check or willingness to undertake a DBS check (this is because of the sensitive and confidential information you will have access to and The Hardman Trust has a duty to safeguard prisoners, volunteers and staff)

What will you gain from this role?

You will join a volunteer community at The Hardman Trust, which is dedicated to supporting people serving long prison sentences..

• Work experience 

• Knowledge of the criminal justice sector 

• Be part of a friendly and diverse team working in a modern and ethical office space

• Travel and subsistence expenses 

How to apply - 

Please contact us by the 31st January 2026 to request an application form. Contact details can be found in attached role description. 

Become an Independent Visitor to be matched one to one with a young person in care. You will meet once or twice a month to take them out to do fun activities together. This is an opportunity for our young people to develop a healthy relationship with a trusted adult, have fun and share their worries and feelings if they are ready to do so.

We'll provide full training, all your expenses and ongoing support from dedicated staff. 

This is an opportunity for you to build skills and knowledge within social care and test yourself with real life experience of a young person in care.

We're looking for enthusiastic, committed people to bring their experience, skills and positivity to the lives of young people who have been through tough times. We will be providing training on the following subjects.

Session 1 Introduction to IV and the Care system
Session 2 Trauma, Attachment and Growth
Session 3 Safeguarding
Session 4 Communications and Boundaries
Session 5 The Role Of The IV

Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.

If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.

• Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
• Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
• How much time can you give? As much as you want to do. We are flexible and like to work around you.
• Do you like to learn? We provide training for all volunteers that join us. You'll have access to our courses to help you advance your knowledge and certificates to add to your CV.

How does it work?

In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.

We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.

Important information:

In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.

Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.

Through volunteering as an Operational Support Team Member, you’ll get a huge sense of satisfaction and pride in providing essential resources to our medical and education teams. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Training for role - Applicants will be shortlisted and interviewed, then inducted on a buddy system

Closing date for these opportunities is: 02/03/2026

To apply for this opportunity, please follow the link below: