Training Manager Jobs

 Main purpose of post

This role will lead our individual giving campaigns ensuring key audiences see the impact of the charity and are motivated to donate to support the continuation of our work.  It will build on existing successful campaigns, including our Christmas Star appeal, and create new and engaging additions.  You will ensure the donor journey is sensitive, engaging and straightforward and place a high importance on the ongoing stewardship of donors.

You will report to the Head of Fundraising and work alongside our Fundraising Team to ensure plans align and budget targets are achieved. You will work closely with the Campaign Manager and Data Manager to target individual giving effectively across South Yorkshire, Bassetlaw and North Derbyshire. 

This is the perfect role for anyone who loves to plan and see those plans through to completion, who has excellent customer care skills and who is digitally savvy. You will enjoy working as part of a busy fundraising team and collaborating to achieve collective success.

Key Responsibilities  

· Lead and implement the individual giving donor journey to increase the charity’s individual gifts including regular and pay roll giving.

· Lead the creation of fundraising individual giving campaigns to recruit new donors, retain existing supporters and grow reach, engagement and income.

· Lead the development of new individual giving campaigns, working closely with the Campaign Manager, to deliver direct marketing campaigns across various channels, which enhance current supporters understanding of the difference their donation makes and also encourages new supporters to donate to our cause and projects.

· To create new individual giving income opportunities, including introducing a charity lottery.

· Review and evaluate campaigns against income and impact success factors and implement improvements.

· Maximise all gift aid opportunities within the agreed audiences.

· Be responsible for an income target of a minimum of £300,000 per annum.

· Manage relationships with existing supporters to ensure a high level of donor care is achieved whilst achieving and maximising income opportunities.

· Analyse and segment the charity's supporter base, developing appropriate supporter journeys and propositions, and the effective use of supporter data for campaign purposes.

· Utilise digital methods and platforms for new donor acquisition.

· To assist in the delivery of a range of donor, supporter and staff engagement events throughout the year in line with our donor recognition & stewardship plan.

· Contribute to development of the fundraising annual plan to drive forward the charity’s ambitious plans for change and growth in line with the 3 year strategy.

· Ensure that all activities and contacts are managed through the charity’s CRM (Raiser’s Edge).

· Ensure all fundraising activity complies with laws and best practice governing charitable activity, most notably General Data Protection Regulations, Fundraising Regulator Code of Practice and charity law.

· Attend and contribute to team meetings and 'away days' and be an active, invested member of our team.

· Ability and willingness to travel throughout the region to attend charity fundraising events.

· Able to work flexibly, including occasionally working in the evenings and at weekends.

General Responsibilities:

Every employee is required to:

· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.

· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations.

· Respect the confidentiality and privacy of donors, guests and staff at all times.

· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.

· Participate in personal and organisational training and development and performance framework meetings.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Who you are

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Individual Giving Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

About you:

· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team

· You will have excellent communication skills (both written and oral)

· Able to manage your own workload and priorities to agreed deadlines

· Participate in and contribute to team meetings

· Co-operate and liaise with colleagues, working in a professional manner at all times

· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.

· Support and encourage harmonious internal and external working relationships

· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity

Our Total Rewards Package 

Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:

· 27 days (plus bank holidays) annual leave

· Option to purchase additional five working days per year

· Westfield Health level 4 coverage

· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%

· Up to 2 weeks full paternity pay

· NHS benefits

· Hybrid working

· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.

· Death in service cover

Programme Overview

The Refugee Employability Programme is a new initiative that offers enhanced support to defined cohorts of legally recognised refugees in the UK. Started in July 2023, the programme will provide tailored support for each participant focussed on gaining sustainable employment. Palladium will work with employers, local government, and other partners to ensure that individuals are fully supported with their employment and integration in UK society. The programme includes delivery of employability-focussed English to Speakers of Other Languages (ESOL) tuition for some of the cohorts.

Palladium is responsible for delivering the programme in the South East of England.

Primary Duties and responsibilities:

As Delivery Manager, you will lead a team of Case Managers to deliver the Home Office Refugee Employability Programme across the South East, ensuring that customers receive an excellent service which is compliant with all contractual requirements.

This role will require travel to delivery locations where Case Managers are based.

Your main responsibilities will include:

· Maintain the core contractual KPIs by analysing exception reports daily and ensure all contractual activities are conducted by the delivery team within the Service Level Agreements.

· Accurately forecast performance against targets monthly, and proactively ensure contract compliance by addressing any shortfalls in either performance, process or capacity (staffing levels).

· Providing coaching and performance management to direct reports. Ensuring that coaching and performance management are in place consistently for all direct reports and all team members are able to meet their targets.

· Ensure the team is always provided tailored support. This includes regular visits to the Case Managers within the community to support with best practices, diary management and observational feedback.

· Oversee tasks and processes; ensure that the necessary operational processes and governance are in place and working well. Collaborate with the Quality and Compliance team to address any areas for improvement.

· Take responsibility for the quality and effectiveness of the services delivered from your allocated office(s) and source outreach venues for delivery of the service, This will include local agreements with organisations, referral partners and Job Centre Plus as applicable.

· Maintain high standards of integrity and conduct on the programme, with a particular focus on embedding safeguarding best practice across the team.

· Undertake recruitment when agreed with line manager and plan resources effectively to ensure the geographical spread of Case Managers meets the needs of service users.

· Collaborate with colleagues, suppliers and partners, building strong and effective working relationships to deliver excellent performance.  This includes supporting the processes for co-location of services, accessing Adult Education Budget -funded training for service users, collaborating with local third sector organisations and engaging with employers.

Skills and experience:

Required

· Experience in a responsible management position in a comparable sector in the UK, ideally with remote or geographically dispersed teams

· Experience in running an operation to deliver stretching contractual performance targets or Service Level Agreements

· Proven skills in delivering high levels of performance through a team of Case Managers

· Strong influencing and engagement skills, with experience of building lasting and effective working relationships with a wide variety of external stakeholders

· A proactive approach to problem solving and high level of independence and professionalism to take the lead when needed

Desirable

· Leadership of a team in the field of employability, integration, refugee support or ESOL

· Exposure to the challenges experienced by refugees or asylum seekers, or personal lived experience

Key Competencies:

· Taking responsibility, driving tasks through to completion and achieving results

· Ability to motivate, challenge and inspire

· Proactive and solution focused, bringing both creativity and practicality to bear

· Excellent written and verbal communication skills

· Use of management information to inform and drive performance improvement

· Excellent organisation and prioritisation skills

· The determination and drive to make a positive difference and see the potential in everyone.

Location and compensation

This is a hybrid role, with the expectation that you would spend a minimum of three days a week in one of the Palladium offices and / or with the team on location for this contract.  

You will be required to travel to manage colleagues responsible for meeting and supporting customers. Your base office will be in Southampton, and travel costs for larger distances to other locations will be reimbursed by Palladium.

Compensation: You will receive a salary in the range 30-35,000 GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.

Company Overview

You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting skills and employment and are currently delivering 30 programmes for the UK Government.

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital status.

As a Disability Confident employer, we will ensure that  disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.

We have an exciting opportunity for a Peer Support Operations Manager to join the National Homicide Service team in London , working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:



At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in London but is home based and you must be flexible across England and Wales.

As a Peer Support Operations Manager you will be:

• Lead and manage the delivery of a range of peer support services and projects across Homicide and Victim Support.
• Be responsible for managing performance and staff delivery service.
• Support Head and Deputy Head of Service to identify opportunities and develop services to improve peer support, including providing data and reports to Deputy Head of Service when needed.
• Be a key point of contact for external agencies, both statutory and voluntary, in relation to peer support.

You will need:

Undergraduate degree or relevant professional qualification.

Knowledge and understanding of government policy related to victims and criminal justice system.

Extensive knowledge of voluntary and statutory agencies.

Knowledge and understanding of Safeguarding.

A proven track record of successful delivery of trauma informed services.

Experience of leading and managing people.

Experience of leadership and management and implementation of change management.

Able to manage a demanding workload.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

St Germain’s Wellbeing (SGW) was established in 2020 as a community-based mental health service aiming to equip people to self-manage their mental health issues. Now an independent charity, SGW has become one of the main mental health referral points for GP-based social prescribers throughout Birmingham and North Solihull. Each year we support around a thousand service users using evidence-based interventions.

As the Service Manager and Lead Practitioner, you will  manage a dedicated service delivery team of staff and volunteers, training new Emotional Wellbeing Practitioners and collaborating with the CEO on recruitment. Your role will also involve direct service delivery, conducting one-to-one sessions, facilitating group workshops, and managing weekly drop-in support.

In addition to service delivery, you will oversee the monitoring and evaluation of interventions, ensuring outcomes are accurately recorded and reported to funders. You will also serve as the internal safeguarding lead, maintaining and developing policies to ensure the safety and wellbeing of all service users.

You will work collaboratively with the CEO, Board of Trustees and St Germain’s Church to integrate the mental health service within the church’s holistic community provision, fostering strong partnerships with local referral agents and promoting the service to generate engagement.

The role is offered on a permanent basis, subject to ongoing funding.

Benefits

• 25 days Annual Leave plus Bank Holidays.
• 3% Employer pension contribution 
• Flexible Working on request (in line with business needs, Monday is a core office day)
• Positive and supportive working environment with regular supervision and training.

If you have a passion for mental health and possess the required skills, we would love to hear from you.

FareShare

Job Description –Account Manager

Reporting to: Senior Corporate Partnerships Manager

Location:   London/Hybrid - in person working on Mondays (either head office or local network office), with flexibility of home/office for the remainder of the week

Contract: 24 Month Fixed Term Contract

Hours: 35 Hours, week

Salary: £39,414- £41,488

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity.

We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Our vision is of a UK where ‘No good food goes to waste’.

Our mission is to use surplus, fit-for consumption food to feed those who are vulnerable in the UK by supporting frontline charitable organisations that tackle the cause and not just the symptoms of poverty.

Our values run through everything we do and set out a clear framework for us to approach our work: passion, ambition, respect, collaboration, and focus.

The role

We are seeking a fundraiser or an experienced account manager who relishes the excitement of exceeding income targets and developing strong relationships. You will identify opportunities to increase the value of your partnership portfolio and work closely with the Corporate Development Team to ensure the transition between new business and account management is seamless for both FareShare and our partners.

You will manage a portfolio of partners: designing and delivering tailored partnership plans and an innovative and personalised suite of partnership activity. You will work with colleagues across fundraising to ensure we maximise the value of our partnerships. We currently have partnerships with a large variety of exciting brands from Tesco to Oliver Bonas, McDonalds to Subway, Kellogg’s to Pink Lady apples and Bloomberg to Burberry – our partners support us in a variety of ways including cause related marketing campaigns, staff and customer fundraising, corporate donations and wider sponsorships and partnerships.

To be successful in this role, you will have a proven track record of excellent partnership/relationship management and ideally have experience of delivering a variety of fundraising partnerships including commercial brand licensing. You will have excellent communication skills and will be comfortable negotiating bespoke deals and benefits packages and will lead renewal plans to secure and grow the support of current partners.

Cross team collaboration is crucial to the role and you will be able to demonstrate strong relationship building and influencing skills.

Main areas of responsibility

1. Deliver first rate account management of corporate partnerships and promotions with existing corporate partners to achieve objectives and build excellent relationships that facilitate future growth.

• Provide a high standard of professional relationship and account management to a portfolio of partners, delivering a mix of partnership types including; Charity of the Year, commercial brand partnerships/campaigns and retail partnerships
• Working with the Senior Corporate Partnerships Manager and wider team to implement bespoke cultivation and stewardship strategies for each corporate partner, that encourage development of strategic, multi-faceted partnerships thinking creatively and entrepreneurially to maximise the value of each partnership and meet agreed targets and KPIs
• Ensure FareShare’s strategic priorities are addressed through our partnerships and that the brand is protected and appropriately valued
• Prepare and deliver engaging and confident presentations (both at one-to-one level and at a much larger scale)
• Establish, agree and monitor key milestones for each relationship
• Ensure that benefits are fulfilled and delivered on time
• Monitor and maintain systems and processes; including Salesforce database, financial accounting, pipeline, contracts and due diligence.

2. Work closely with internal project teams to maximise the potential for fundraising

• Work with the Corporate New Business function on the development of new partnerships and to ensure a smooth transition from new business to account management
• Work with other areas of Fundraising, the Food Team and Operations Team to maximise possibilities for partners and FareShare and to report to partners in a timely manner
• Work with Marketing and Communications Team to promote partnerships across FareShare and partner channels.

3. Legal, Compliance & Policies

• Efficient and effective management of commercial income activity ensuring compliance with GDPR, legal and charity regulation and FareShare’s own Ethical Gift Policy
• Manage all legal and financial aspects of partnership agreements
• Manage and work within FareShare’s IT systems and data guidelines
• Represent Fundraising where required on internal working groups
• Undertake training and skills development and keep up to date with the changing requirements of the role
• Undertake other duties as required

Person Specification

If you are a real team player with a proven track record in delivering exceptional account management, always meeting targets, as well as having excellent communication and relationship building skills, along with a tenacious approach, then we’d love to hear from you.

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Essential

• Experience of providing excellent relationship management and stewardship with key external and internal stakeholders
• Demonstrable experience of managing high value six figure partnerships in either a charity or commercial environment ideally including commercial brand licensing
• Ability to create and deliver compelling tailor-made pitches, business plans and proposals to meet corporate objectives
• Excellent communication and interpersonal skills with the ability to influence at all levels
• Proven ability to manage multiple complex projects with competing deadlines
• Experience of financial management
• Excellent negotiation and influencing skills with experience creating legal agreements
• Commercial awareness with knowledge of various corporate sectors and relevant VAT considerations
• Target driven, proactive and creative
• Evidence of – using data, insight and creativity

Desirable

• Experience of working with FMCG brands and retailers
• Experience of working in a third sector environment
• Experience of using Salesforce or a similar database
• Line Management experience
• Understanding of the Institute of Fundraising’s Code of Practice, data protection and other relevant legislation, guidance and good practice
• Understanding of GDPR requirements

Competencies and behaviours

A commitment to Equal Opportunities. An understanding of, and sympathy with FareShare’s mission Flexibility of approach and ability to work in a team and across other internal teams.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Training and Partnerships Officer

Part-Time 28 hours per week over 4 days | Permanent | Hybrid | Closing Date Sunday 28 July 2024

Salary: £22,400 pa (pro rata to £28,000 FTE)

Job Reference: TPO1 (Please quote this on any correspondence)

The Chartered Institute for Library and Information Professionals (CILIP) is a London-based charity with a friendly, hardworking team supporting our members in the UK and internationally.

We have an excellent opportunity for a permanent Training and Partnerships Officer to make a major contribution to the success of the leading professional body for librarians and information professionals.

This is a fantastic role working with a small team supporting the planning and delivery of a sector-leading training offer, CILIP Learn.  CILIP Learn is an exciting new platform under development for CILIP’s learning and CPD offer to members and the sector.

CILIP prides itself on presenting high quality training events, often in partnership with external training providers. Training sessions are specifically designed for those working across the information, knowledge and library professions. Sessions are currently half-day, online training programmes: making them affordable and flexible to fit in around work commitments, and with the attention to detail to gain valuable skills. All our training events are delivered by experienced trainers, with specialist subject knowledge. This role directly supports the delivery of CILIP training, specifically training contracted by employers, and training delivered through partnerships.

The role

Reporting to the Director of Sector Development and working closely with the CILIP Learn Development Manager the Training and Partnerships Officer will support in the delivery of CILIPs training offer. 

The ideal candidate will have a broad experience in delivering or overseeing training delivery, online events and webinars, managing successful relationships with stakeholders and have strong IT skills.  The main responsibilities of the role include:

• To work with the Director of Sector Development and the CILIP Learn Development Manager to deliver a market-leading training offer for CILIP within CILIP Learn. To deliver and evaluate a portfolio of training events, building effective relationships with training providers.
• To support successful contract and stakeholder management related to the training partnerships and training contracts.
• To develop and maintain systems and processes which ensure that the development of the CILIP Learn offer is based on data, evidence and market intelligence.

It is not essential for the candidate to possess prior knowledge of the sector but they will have the right level of knowledge and enthusiasm to learn rapidly and bring their transferable skills to the role.

The role is 28 hours per week, ideally worked over 4 days but we are open to discussions around the working pattern for delivery of this role. 

We look forward to welcoming a dynamic individual to our team who shares our passion for advancing the library and information profession. 

About CILIP

The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.

This is a fabulous opportunity to join a modern charity and professional body. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.

Our office is conveniently located in The British Library, just a short walk from St Pancras and Kings Cross stations.  Embracing the future of work, CILIP supports hybrid working, allowing the successful candidate the option to work from home three days a week.

Why work for CILIP

• Hybrid working
• 25 days' annual leave plus public holidays (increasing after 3 years’ service) pro-rata for part-time employees
• Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
• Access to CILIP’s Employee Assistance Programme
• Staff reward scheme offering a range of discounts at over 900 of the UK’s top retailers
• The option to buy up to 5 days' additional annual leave
• Cycle to work scheme
• Contribution to eye tests and flu jabs

Registered Charity No 313014

In this role you will become our lead on two vital areas of work, to ensure exceptional employability and careers support for some of the most marginalised young people with barriers to employment.

You will:

• Lead our Alternative Provision programme - ‘Inspire to Work’, in partnership with Woodbridge Park Education Service (Hounslow Pupil Referral Unit), providing Year 11 students with meaningful employer engagement, workplace experiences, one-day-a-week supported internships and transition support.
• Develop and deliver our SEND services, resources, delivery and tools to ensure very high standards and impactful delivering for young people. You can read more about our SEND services here.

This position will play a fundamental role in Spark!’s growth and future success, enabling us to expand our reach and deepen our impact for young people who will most benefit from our support.

To succeed in this role you will have the passion, skills and experience required to work directly with neurodiverse young people and those within Alternative Provisions. You will thrive in a fast-paced working environment, able to work independently and as part of a supportive integrated team. You will have a lot of energy, alongside a motivation to have a significant impact on the lives of young people.

Doncaster Foodbank (Trussell Trust) Ltd is offering an exciting and challenging job opportunity to manage and lead a committed team of 3 employees and over 50 volunteers as we seek to alleviate hunger, restore dignity and offer hope to people in crisis in Doncaster.

- Being available to delivering training on behalf of Birthrights at least twice a year (most training takes place in the working week and a full day of training would last around seven hours and a half-day around 4 hours) with the expectation that most of our trainers deliver an average of four sessions a year. You will need to be prepared to offer training both face-to-face and online.

- Ensuring the delivery of high-quality training, consistent with the Birthrights’ training offer, keeping in-line with Birthrights’ values and Tone of Voice at all times. 

- Co-delivering training with a fellow Associate Trainer from a legal or healthcare background, working together to help bring case studies and legal frameworks to life. 

- Submitting an invoice for any training fees and expenses within a month of the training event.

- Agreeing not to run any course covering the same or similar material, or to use any material used in the Birthrights courses or to present themselves as representing Birthrights outside of training arranged by Birthrights.

- Contributing to the development of Birthrights’ training material through conference calls, giving feedback via email or in person trainer updates when requested (anticipated to be 2-4 times a year across all formats).

Adult Services Manager (Maternity Cover)

21 hours per week

Teddington

Make your mark as a key leader in this growing charity

This is a key leadership role in this vibrant, user-led charity based in Richmond and Wandsworth. You will be providing leadership and direction to 5 team leads/managers as well as leading and directing development to increase the scope and depth of the services we offer. We are looking for innovation as well as sound leadership skills and professional knowledge of employment law is a given. This role is to cover the Maternity Leave of the current Manager and will be up to 12 months.

Ruils is a charity that supports disabled children and adults, to live independently, be part of their community and to live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families. We enable individuals to have choice and control over the way in which they get their support.

The Adult Services Team Manager is one of 3 team managers reporting to our Chief Executive Officer. The services managed include Direct Payment Support across Richmond and Wandsworth, Befriending and Community Activities, our Benefits and Housing Advice and Information service and our Counselling service.

We constantly research and develop services to meet the identified needs of the community and this role would suit someone who wants a good level of autonomy to develop new ideas.

The Adults Services Manager works alongside our Children’s Team Manager and our Social Prescribing and Community Development Manager, supported by Finance, Fundraising and Campaigns and Communications Managers.

Purpose of Post

• To be responsible for the management of the Support Services to Direct Payment clients in Richmond and Wandsworth.
• To be responsible for the research and development of adult services in Richmond and Wandsworth.
• To oversee promotion, monitoring and delivery of the CILS, Pathways and Counselling services.
• To provide leadership and supervision, performance evaluation and general support for all of the adult services team managers and leads.
• To be responsible for adult safeguarding and health and safety across the organisation.

What you might be doing now:

• You might be working for or volunteering in a similar charity or in a similar role.
• You may be looking to work part-time to fit around your other responsibilities.
• You may be an HR practitioner looking for a new management challenge away from the corporate world.
• You may have worked for a local authority, but are looking for more autonomy and flexibility.
• You may have the skills we need from some other combination of work and volunteering.

Main Duties include:

Management of Direct Payment Support Service

• Lead and manage the Direct Payment Support Service across Richmond and Wandsworth Boroughs through the Direct Payment Leads.
• Provide support to the DP team leads to resolve complex DP HR management issues around the area of employment law.
• Support the team leads in their work with the local authority to set targets for the project, monitor performance against these targets and identify and resolve any issues that arise.
• Provide performance data to finance for invoicing purposes.
• Report quarterly to the commissioners and the Ruils Board of trustees.
• Work with the DP team leads and the CEO on new DP projects and funding applications as required.

CILS, Pathways and Counselling Teams

• Lead and manage the delivery of the Community activity, Befriending, Pathways and Counselling services.
• Work with the CILS partners to ensure that the service is meeting Local Authority targets.
• Report as required to the commissioners and the Ruils Board of trustees.
• Responsible for ensuring active promotion of the services to potential and existing clients and stakeholders and to ensure representation of Ruils at networking events.
• Work with the CEO and Fundraising Manager to ensure projects are fully funded and demand is well managed.

General Responsibilities

• Responsible for ensuring safeguarding policies and principles are upheld across Adult Teams.
• Responsible for Health and Safety across the organisation.

What we can offer you:

• A vibrant and interesting work environment – every day is different
• An experienced and supportive CEO and a great team
• Training and development opportunities
• Flexible working
• Kind and caring colleagues who work as a team
• Cycle to work scheme
• Access to an employee assistance programme (EAP)
• 1-2-1 coaching

We welcome applicants from all walks of life; training and mentoring will be provided.

We actively encourage applications from disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

Please apply in writing with a cover letter and stating your current salary to Viv Sage, our HR Consultant at Better Talent, via the Quick Apply button.

Closing date for applicants: 30th August 2024

Interviews will be held the following week.

Full Time - 35 hours a week

People are the heart and soul of Restore and the purpose of the HR function is to ensure that the right people are recruited, developed, engaged and retained to deliver our vision and mission to provide excellent mental health recovery and coaching services to communities across Oxfordshire. 

This is an exciting time to join Restore as we seek the right candidate to lead and support the development of several HR projects, including a new Restore Workplace Wellbeing strategy and Community of Practice for Restore service teams.

You will provide strong, supportive leadership to a small and dynamic HR, Volunteering and Training team, fostering a culture of continuous professional development.

In order to be considered for this position, the ideal candidate will be able to demonstrate the following criteria below.

Person Specification - click 'apply' to review the full job description 

Essential

• Minimum 2 years’ experience of hands-on HR leadership including significant relevant experience and knowledge across a wide range of HR disciplines including learning, resourcing, talent and retention
• CIPD qualified or other degree in HR related field
• An understanding and practical knowledge of employment legislation and good practice
• Practical knowledge and experience of Sage and / or other databases
• A working knowledge of GDPR and understanding of the importance of confidentiality
• Experience of developing staff and volunteer training programmes
• Experience of budget management
• Experience in leading and supporting a high performing team
• Strong interpersonal and influencing skills
• Ability to build good working relationships with colleagues at all levels including the ability to secure engagement from staff, and managers
• High levels of accuracy, attention to detail and ability to work to tight deadlines 
• Experience of developing and implementing robust and effective work-plans
• Ability to present and articulate (sometimes complex) information in a simple and concise way

Desirable Requirements

• Experience of working in the voluntary or not for profit sectors
• Experience of working with people with mental health problems
• Experience managing volunteers
• Experience of managing organisational change

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview date to be confirmed - Will be face to face in Oxford

NYAS provides independent monitoring services nationally which aims to ensure that all residents within homes are safeguarded and have their wellbeing promoted at all times. This service provides regular reports which are a reliable source of external monitoring to ensure that the provision has the leadership and resources as well as skilled and supported staff to meet the needs of each resident. The monitoring will also ensure residents are provided with a safe environment which promotes their wellbeing.

We are looking for a new Service Manager to work alongside our current Service Managers to co-lead and be responsible for the delivery and development of the service which includes the management of staff and contractors. You will work to ensure that the service is delivered to a high standard and is within budget.

You must have knowledge and experience of residential care for children and adults plus experience with quality assurance.

This is a home-based role however, there is an expectation with the needs of the role to travel nationally with occasional overnight stays and attend NYAS offices as required. There is also a minimum expectation of quarterly travel to meet with commissioners.

For more information, please view the below attached job description below.

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:

• Substantial proven practice experience in delivering direct work to children, young people and adults at risk in a social care setting, preferably residential
• Knowledge and experience of writing and quality assuring reports for regulatory bodies
• Considerable experience of the supervision of staff
• Knowledge of the legal and policy frameworks for children, young people and adults at risk in residential care and how this applies to the role
• Ability to maintain professionalism at all times
• Ability to communicate effectively.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

We reserve the right to close this vacancy early once we receive a high number of applications.

Are you a fantastic leader who is passionate about supporting young people into employment?

The Prince’s Trust is currently going through an exciting period of development. We have ambitions to grow our offer to young people by providing a blended approach of face-to-face and digital delivery and support. To help us on this journey we are looking for passionate and motivated individuals to lead our dynamic teams to work with young people either directly through 121 work or the delivery of programmes. This work also incorporates our partnership with the Department of Health where we are working to support 10,000 young people into the sector.  We need a fantastic leader to help us achieve our ambitions in the South Coast

This role will involve leading a small team of delivery staff working to support young people in Southampton, Portsmouth and the surrounding area. We are passionate about flexible working but it’s worth being aware that this role will be based in the Solent and you will be required to regularly travel across the patch to support your team. 

As part of the Leadership Team, you will be responsible for overseeing the delivery of our range of employability & healthcare programmes. Working collaboratively to develop and implement our delivery plan and ensure we meet targets. As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

A background in employment-based programmes would be good, Knowledge of the Healthcare sector would be lovely, the ability to build great relationships and if you can inspire colleagues would be fantastic. 

To be successful in the role of Service Delivery Manager, you will be able to engage in challenges with optimism and resilience and be adaptive and flexible – embracing change and innovation.

If you are up for a challenge and working in a great team, we would love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Delivery Manager - Southampton (Employability)? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Manager - Southampton (Employability)s! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Are you a fantastic leader who is passionate about cultivating partnerships to support young people

The Prince’s Trust is currently going through an exciting period of development. We have ambitions to grow our offer to young people by providing a blended approach of face-to-face and digital delivery and support. To help us on this journey we are looking for passionate and motivated individuals to lead our dynamic teams to work with young people either directly through 121 work or the delivery of programmes.

This role will involve leading a small team of staff working with education and referral partners to support young people in Southampton, Portsmouth and the surrounding area. We are passionate about flexible working but it’s worth being aware that this role will be based in the Solent and you will be required to regularly travel across the patch to support your team.

As part of the Leadership Team, the Delivery Managers are responsible for overseeing the delivery of our programmes. Working collaboratively to develop and implement our delivery plan and ensure we meet targets. As a Delivery Manager, you will be responsible for our Team and Achieve partners, supporting them to engage with young people who need our support. You will also oversee our outreach team, working with local partners to recruit young people onto fantastic programmes. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

A background in Further Education provision would be good, experience of cultivating and maintaining a broad range of partners would be lovely, the ability to build a high performing and motivated team would be excellent.

To be successful in the role of Service Delivery Manager, you will be able to engage in challenges with optimism and resilience and be adaptive and flexible – embracing change and innovation.

If you are up for a challenge and working in a great team, we would love to hear from you!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Manager- Southampton (Partnerships)? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Manager- Southampton (Partnerships)s! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.