Training Support Administrative Volunteer Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs.
Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care.
We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.
A bit about this role
Thousands of cats each year rely on the help of animal charities because they have been abandoned, they have strayed or because there has been a change in their owner’s circumstances. Becoming an administration volunteer is just one way you can help improve the lives of cats in your local community. Our admin volunteers help provide vital admin support to our volunteer groups and teams across Cats Protection. They help keep up to date records of the number of cats that have been rehomed, collate supporter details and send out newsletters. This could be the perfect volunteer role if you have administrative experience, a passion for cats, or both!
What can you expect to be doing?
- Recording relevant information related to your volunteer group
- Signposting enquiries to the relevant teams within Cats Protection
- Sending information to supporters, volunteers and to our National Cat Centre
- Distributing information leaflets if required
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by providing valuable administrative support to your local volunteer group. You will also meet new people, make new friends and be part of a dedicated team of volunteers.
We’re looking for someone with
- Administrative and organisational skills
- Willingness to be part of a team
- Previous experience in office administration (would be an advantage)
Time expectation
Our administration volunteers usually spend 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
The client requests no contact from agencies or media sales.
Purpose
An Oxfordshire Youth Hospital Navigator Volunteer will provide support to Oxfordshire Youth staff and young people within our Hospital Navigator scheme. The post holder will passionately believe in the potential of all young people to achieve their goals.
An Oxfordshire Youth, Hospital Navigators Volunteer will be an advocate for young people.
Oxfordshire Youth Hospital Navigators Volunteers do not have fixed hours, but commit to flexible hours to suit their availability and staff needs. Shifts are available 7 days per week.
Join our dynamic team YPSA Team to coordinate the ground-breaking Intervention programme - Hospital Navigator. With an increase in the number of young people presenting at emergency departments due to serious violence, mental health issues, and substance abuse, we are addressing an urgent need for signposting young people to support services following discharge from A&E.
The Hospital Navigators will establish trust with young people who arrive at the JR hospital due to pre-existing concerns such as substance addiction, mental health issues, personal care, and violence itself. When in the hospital, there is an opportunity for the young person to reflect and be open to intervention. A volunteer in a dedicated Navigator role would request permission to refer the young person to a third-party agency that can provide the necessary specialist support. This moment may assist in redirecting the young person back into the community via a different pathway. The volunteer would connect them with a local support agency/charity that would assist them in reintegrating into the community, building resilience, and providing mentoring to prevent repeat occurrences that could lead to their hospitalisation.
The Navigator Coordinator will supervise Hospital Navigator volunteers. Once the navigator has gained the young person's trust and agreement, they will prepare an assessment and referral form that includes the type of difficulties, services available for referral, and the type of communication the client prefers.
Main volunteering duties
● Work within a busy A&E and the Medical Assessment Unit (MAU) within JR hospital setting
● Liaise with the triage nurse team once people are medically cleared, to screen and offer signposting to appropriate services outside of the hospital
● Liaise with the A&E rapid response team to identify patients readmitted multiple times, and offer information to try to help reduce further re-admission
● Require administrative skills and be able to use IT, including finding out information from the internet on where and how to access services.
● Work within a team of people including doctors, nurses, and physiotherapists.
● Some important skills include good communication with people, and the ability to listen and build trust in a relatively short time frame.
This role profile is subject to amendment following discussion with the post holder and daily tasks will be determined by the needs of the young people and staff.
What you will gain
You will gain valuable experience and receive high-quality training to ensure you feel confident and motivated to support different aspects of Youth work. You will learn about teamwork, building and maintaining groups and recognising group dynamics.
Available training includes Safeguarding Levels 1 and 2 and GDPR. In addition, it will be possible to have further discussions about available opportunities for a Diploma in Youth Work Practice. Please note that some of this training is mandatory and you will only be able to volunteer if you complete this training.
All volunteers must undergo a DBS check.
Equipment will be provided.
Support for You
● Training and development opportunities in safeguarding level 2, self-harm and trauma-informed training, Mental Capacity Act, GDPR, Motivational interviewing and suicide prevention.
● Networking and social opportunities to meet sector partners and staff members.
● Ongoing day-to-day support and guidance from your team.
● Regular one-to-ones with a member of OY staff appointed to support you during your time with us.
Skills Required
We welcome volunteers over 18 years old and from all backgrounds and levels of the community. No previous experience is required, just an enthusiasm for getting involved.
However, we are looking for volunteers to demonstrate the following key skills and abilities:
● Good administration skills
● good communication and interpersonal skills
● impartiality, fairness and the ability to respect confidentiality
● an ability to ensure decisions are taken and followed up
● good time-keeping
● using your discretion and sensitivity for others
● a commitment to the organisation and the role
Applications will be reviewed as and when they are received.
To apply, please send a copy of your CV accompanied by an application form to or recruitment team, alternatively, visit our website for more information.
Shortlisted candidates will be invited to an interview to meet the team and find out more about the programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations. The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK. This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
We are the only national non-profit supporting people in the UK impacted by borderline personality disorder (BPD). We provide peer support, signposting, information and advice to individuals living with BPD, their families and carers.
About the Role
Our busy support services team is seeking a reliable and organised volunteer to assist the signposting service. You will respond to queries from health and social care professionals and service users. In addition, you will provide administrative support to the team and processing referrals emailed into the service.
Responsibilities in this role include:
- Providing information and advice to health and social professionals and service users
- Processing new referrals
- Navigating and inputting information into our secure database, handling client data and sensitive information
- Explaining confidentiality to health and social care professionals and service users and seeking consent to store or share information where necessary
- Signposting and referring callers to appropriate alternative services as required
Who are we looking for?
The ideal volunteer will have:
- An understanding of the issues faced by people impacted by BPD, or willing to learn about this
- Excellent interpersonal and communication skills
- Good administrative and computer skills including proficient use of Microsoft Office
- A solid understanding of the importance of professional boundaries and confidentiality
- The ability to exercise a non-discriminatory, non-judgemental approach to supporting people
- A flexible approach to your work
- Strong organisational skills and the ability to prioritise
Please note you will need a DBS check (if you do not have one, we can do that for you)and two references for this role.
What can you gain from this opportunity?
As part of this role you will have the opportunity to:
- Work as part of a national organisation to support people impacted by borderline personality disorder, and their families
- Develop skills in providing signposting, information and advice
- Gain knowledge of the support service options available to people in the UK
- Gain experience of multi-agency partnership working
We offer full volunteer induction and training, where you will be fully supported to understand, and carry out every aspect of the role.
We are committed to creating a diverse and inclusive environment for our volunteers. The service users we support come from all backgrounds and we want to reflect that in our volunteering team. We are happy to consider any adjustments you might need to support you in your role. If you would like to discuss this further with the volunteer team, please let us know. This will not affect your application.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The administrative assistant will be assisting in general administrative support. They will have a close dialogue with key stakeholders, funders and donors to create relationships to help the organisation move forward.
The requirements for the job is basic office and communicating skills.
The administrative assistant should be keen on learning and developing new skills within the Organisation.
There will be opportunities to develop skills within several different units of the organisation such as; Marketing, Funding, Finance, HR and Legal.
The position will give the volunteer the opportunity to get insight into these different units, and the choice to develop oneself within the one (or several) that becomes of most interest, while at the same time getting versatile, transferable skills that can be applied throughout the organisation.
Main Tasks:
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Contact and communicate with stakeholders - explaining the organisational aims of the organisation and creating relationships and collaboration with other organisations.
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Assisting other volunteers in positions such as Marketing, Funding, Finance, HR and Legal.
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Administrative duties.
Required Skills:
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Microsoft word (Excel, Word, PowerPoint)
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Communication skills
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Team-working skills
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Delivers work of quality in a timely manner
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Self-driven
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Obtains a professional attitude
Training and Support Available:
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Office (Excel, Word, PowerPoint)
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Development within desired department
The volunteering program with QMC School requires a minimum of 16 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday.
Please note that this is a volunteering role
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs.
Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care.
We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.
A bit about this role
Thousands of cats each year rely on the help of animal charities because they have been abandoned, they have strayed or because there has been a change in their owner’s circumstances. Becoming an administration volunteer is just one way you can help improve the lives of cats in your local community. Our admin volunteers help provide vital admin support to our volunteer groups and teams across Cats Protection. They help keep up to date records of the number of cats that have been rehomed, collate supporter details and send out newsletters. This could be the perfect volunteer role if you have administrative experience, a passion for cats, or both!
What can you expect to be doing?
- Recording relevant information related to your volunteer group
- Signposting enquiries to the relevant teams within Cats Protection
- Sending information to supporters, volunteers and to our National Cat Centre
- Distributing information leaflets if required
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by providing valuable administrative support to your local volunteer group. You will also meet new people, make new friends and be part of a dedicated team of volunteers.
We’re looking for someone with
- Administrative and organisational skills
- Willingness to be part of a team
- Previous experience in office administration (would be an advantage)
Time expectation
Our administration volunteers usually spend 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an Administration Volunteer, you will support the Fundraising Team with vital administration tasks.
Key tasks will include:
- Researching and making contact with potential supporters in the community.
- Data Entry
- Filing
Some key traits you will need as an Administration Volunteer:
- Good communicator
- Vibrant and cheery character
- Understanding of confidentially
- Good understanding of Microsoft excel
- Passion for ellenor
What you will receive in return:
- Full training will be provided, including health and safety
- Regular updates to ensure that volunteers are informed of ellenor services and initiatives
- Opportunity to meet new people and build friendships
- Being part of a fantastic volunteer group
- Raising money and the profile for an important local cause
The client requests no contact from agencies or media sales.
Carers Trust Hillingdon is the leading charity in the London Borough of Hillingdon and we are looking for enthusiastic and caring individuals to provide a warm and friendly welcome to all our visitors and support the staff in a variety of administrative tasks.
Our vision is to be recognised as the gateway to a better life for all unpaid carers in Hillingdon.
Main purpose of volunteering role
To provide a warm and friendly welcome to all our visitors and support the staff with a variety of administrative tasks.
Availability
The role is required on Mondays and/or Wednesdays, 10am – 4pm.
Location
Based at Carers Trust Hillingdon offices on Uxbridge High Street, UB8 1JT.
Key responsibilities
· Work on your own in the Advice Centre welcoming visitors
· Be patient and empathetic to any visitors and call for an appropriate staff member to deal with the concern
· Answer incoming calls and transferring to appropriate member of staff
· Make calls on behalf of the staff, inviting carers to activities etc.
· Various administrative tasks such as photocopying and inputting data
· Input data onto charity log
· Help support outreach activity
· Help support fund raising activities
Specialist skills/training/knowledge
· Good communication and interpersonal skills to be able to talk to clients
· Good telephone and computer skills
· Show high standards of professional behaviour and appearance
· Be able to reach the venue via public transport or own transport (expenses will be paid)
Two references will be required
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
- What is the purpose of this role?
To provide administration support to the Advice Service.
- What impact does this role have?
Administration assistance to the Advice Service will ensure the continued effective and efficient running of this service.
What activities might you be involved in?
• Data entry onto the Charity’s electronic database system
• Shredding confidential documents
• Photocopying and printing leaflets, fact sheets, forms, etc, as and when required
• Helping with large mail outs and preparing for events
• Filing documents using relevant systems
• Setting up rooms for meetings
• Any other tasks as and when required, as agreed between the Volunteer and Manager
When would you be needed to volunteer?
- We are looking for a minimum of 2-3 hours per week, every week to support our Advice service. Initially this would be on a Tuesday, Thursday or Friday but flexibility can be offered when the applicant is happy to work independently.
- The volunteering role will be at The Lifestyle Centre, 16-18 Bridgeway Centre, NG2 2JD
What are we looking for?
Essential:
Ø A genuine interest in the wellbeing of older people
Ø Good standard of literacy and numeracy
Ø A friendly personality
Ø Honest and reliable
Ø Ability to follow instructions
Ø Understanding of the importance of confidentiality
Ø Willingness to seek advice and support where necessary
Ø Computer & internet skills (further training can be provided)
Ø Willingness to undertake training essential to the role
Ø Willingness and ability to learn and develop within the role
Ø To volunteer within the guidelines of Age UK Nott’s Volunteering Policy
Desirable:
Ø Previous administrative/office experience
What training will you be given?
You will be given all the training you need to enable you to carry out your role which will include a thorough departmental induction.
What can you gain from this opportunity?
· The chance to make a difference to an older person’s life
· Ongoing support, ensuring your volunteering experience is a fulfilling and positive one
· A comprehensive training programme
· The opportunity to learn new skills
· Experience to add to your CV
· The opportunity to meet new people and make new friends
· Reimbursement of out of pocket expenses as defined in Age UK Notts’ volunteer policy
Additional Information
Please note a Basic DBS (Disclosure and Barring check) is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.
***Please note that we don’t offer sponsorship or accept overseas applicants***
The client requests no contact from agencies or media sales.
How you can make a difference
Sense International is the only international non-governmental organisation dedicated to supporting people with deafblindness and their families around the world. Sense International’s work began in 1994 with the aim of sharing the knowledge and expertise of our parent organisation, Sense UK. Since this time, we have set up locally registered organisations in India, Kenya, Peru, Romania, Tanzania and Uganda. We have also established programmes of work in partnership with national organisations in Bangladesh and Nepal.
The fundraising team consists of seven members, and you will work alongside the team, getting involved in different projects and support with tasks as they arise.
Key Duties
- Support the Sense International team to deliver administrative tasks for a wide range of fundraising activities.
- Provide project support to the team in relation to donor stewardship, fundraising appeals, and approaches for major gifts to individuals, companies and charitable trusts and foundations.
- Conduct research to find donors for major gifts, corporate and charitable trust, and foundations. Assuring alignment to Sense Internationals charity mission.
- Draft donors thank you letters and communications.
- Help with fundraising materials such as reports, social media, and proposals.
- Support with administration of fundraising campaigns and events. For example, writing letters for auction and raffle prizes.
- Keeping mailing lists and donor contact details up to date on the internal database.
- Option to attend events, when required, for example London Marathon cheering post and annual Gala Ball.
- Maintain a confidential, sensitive, and discrete approach to personal, sensitive, and organisational information.
What your role will involve
- Helping the fundraising team raise funds to support deafblindness in 8 overseas countries.
- Representing the organisation in a positive professional manner, supporting the vision that no one is left out of life.
Will the role suit me? Yes, if you are:
- Experienced in working in an office environment.
- Able to demonstrate excellent written, and verbal communication skills with good attention to detail.
- Are confident using a PC, familiar with MS Word, PowerPoint and Excel and using e-mail/internet.
- Able to build good relationships and build rapport easily with a wide range of people.
- Confident to work on own initiative and dealing effectively with a variety of tasks.
- Respectful of others and their diversity
- Interested in supporting the work of Sense International and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- Full training and support throughout your volunteering with Sense International.
- An opportunity to build your CV skills.
- A great opportunity to share your skills and experience.
- A chance to deepen your understanding of the great work we do at Sense International.
- A fulfilling flexible experience that can fit around your schedule, including remote working
Sense International's parent charity is Sense UK
About Sense UK
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world.
Sense values
We include. We collaborate. We find a way. We challenge. We celebrate.
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To be the first point of contact for the Mind in Somerset in North Somerset in the Citizens Advice offices
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To provide emotional listening support sessions on a short-term basis
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To effectively signpost clients to longer-term support either through Mind in Somerset services or partner providers in the area
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To be able to work within your level of capability and training, identifying opportunities to link in with other support available.
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To maintain records on our computer system of all appointments attended
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Answer the telephone and support general administration including responding to e-mail queries.
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To respond to email inquiries that may come through our main website offering virtual navigation to appropriate support.
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Providing service users with a signposting and information
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Basic administrative support as required e.g. photocopying, scanning, and making phone calls.
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Effectively take and distribute messages to relevant project leads
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To attend the organisation update meeting
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Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
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To adhere to all volunteer policies of the organisation.
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There may be other duties required of our volunteers from time to time.
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To support the Community Day facilitator on a Friday afternoon in a creative session designed to reduce isolation and create opportunities for connectivity and conversation amongst Peers.
To provide services and support to anyone affected by or vulnerable to mental illness, improving their quality of life and wellbeing.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About East Sussex Hearing
Join us in making a meaningful impact! East Sussex Hearing, an independent countywide charity based in Eastbourne, has dedicated over two decades to serving the deaf and hard of hearing community across East Sussex. Our mission is to empower individuals with advice and practical support, enabling them to lead vibrant, active lives and be integral members of their community.
We actively participate in various community events to bolster and enrich the services we offer, while also fostering collaborative working relationships throughout the county for the benefit of the hard of hearing and deaf population. We are now on the lookout for a passionate Community Fundraising Volunteer to join our cause on a voluntary basis.
About the role
As a Community Fundraising Volunteer, your role is diverse and impactful. Becoming a Community Fundraising Volunteer is a wonderful way to have fun and meet new people whilst supporting the charity in raising vital funds and awareness of the charity within your local community.
What you will be doing
• Attend and set up local community events around East Sussex. Unloading and Re-loading of stalls with marketing literature, including event flyers
• Represent East Sussex Hearing at local community fetes, fairs and events
• Help with bucket collections
• Act as a Charity Ambassador by promoting our Charity’s services and events among your friends, family, and colleagues
• Help to source and collect prizes from individuals, local community organisations, contacts and manage the use of materials at stalls
• Provide general hearing loss information and advice, including signposting to other services
If you are seeking a hands-on role that lets you support East Sussex Hearing whilst having fun - Joining us as our Community Fundraising Volunteer is the perfect opportunity! Let's make a difference together, as we’re ‘Here to Help You Hear.’
What will you gain from volunteering with us
• A chance to meet new people, make new friends and dedicate yourself to a rewarding role
• The time to develop new skills, take on new challenges and enjoy new experiences
• The opportunity to make an invaluable contribution to East Sussex Hearing and support the deaf and hard of hearing community
• Travel expenses can be claimed
• FREE admission to our BSL Sign Language classes
• FREE admission to our Lipreading classes
• Access to exclusive discounts, cashback & vouchers for charity workers & volunteers.
Training & Support
East Sussex Hearing will provide all relevant training at their Eastbourne centre and locally.
What we are looking for
• You're friendly, welcoming and enjoy being part of events
• You enjoy engaging with people and being part of a team
• You’re flexible and willing to take on a variety of tasks
To apply for this role, you need to be over the age of 16.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
oin us in making a meaningful impact! East Sussex Hearing, an independent countywide charity based in Eastbourne, has dedicated over two decades to serving the deaf and hard of hearing community across East Sussex. Our mission is to empower individuals with advice and practical support, enabling them to lead vibrant, active lives and be integral members of their community.
The heart of our efforts lies in the events we organise, acting as lifelines to generate crucial income. This income supports and enhances the services we provide for the benefit of the hard of hearing and deaf community. Now, we are on the lookout for a passionate Event Volunteer to join our cause on a voluntary basis
What you'll be doing
As an Event Volunteer, your role is diverse and impactful. From setting up our Gazebo and displaying banners to selling merchandise and collecting donations at events, your contribution makes a significant difference. Picture yourself engaging with the locals in Eastbourne town centre, sharing information about our upcoming events, or manning stalls at community gatherings like the Festival of Transport, an annual weekend event near Hailsham. You could be handing out flyers, offering advice, or simply fostering conversations about our invaluable services.
Our events are scattered throughout the year across East Sussex, with exciting plans for more in 2024! Whether you can commit to helping with one or two events annually or wish to make a more regular commitment. If you are seeking
a hands-on role that lets you support East Sussex Hearing while having a good time, helping at our events is the perfect opportunity! Let's make a difference together, as were ‘Here to Help You Hear.’
Specific Tasks & Responsibilities
• Meet and greet members of the public
• Support the setting up and taking down stalls at events which may include gazebos
• Hand out event flyers at specific locations
• Act as a Charity ambassador by promoting the event among your friends, family and colleagues
• Distribute event materials such as leaflets in your local area
• Provide general hearing loss information and advice, including signposting to other services
What will you gain from volunteering with us
• A chance to meet new people, make new friends
• Develop new skills, take on new challenges and enjoy new experiences
• The opportunity to make an invaluable contribution to East Sussex Hearing and support the deaf and hard of hearing community
• Travel expenses can be claimed
• FREE admission to our BSL Sign Language classes
• FREE admission to our Lipreading classes
• Access to exclusive discounts, cashback & vouchers for charity workers & volunteers.
What we are looking for
• You're friendly, welcoming and enjoy being part of events
• You enjoy engaging with people and being part of a team
• You’re flexible and willing to take on a variety of tasks
Training & Support
East Sussex Hearing will provide all relevant training at their Eastbourne centre, and locally.
To apply for this role, you need to be over the age of 16.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bipolar UK was originally formed in the 1980s as a local support system for the community by the community. Our first meeting was held in 1983 and since that day Bipolar UK has supported people living with the condition and their loved ones. Our aim is to enable everyone affected by bipolar to live well.
Each year we support thousands of individuals through our range of peer support services, which include:
- Peer Support Groups (in-person and online)
- A call-back Peer Support Line
- Our eCommunity
In the years ahead, providing peer support services will remain central to everything we do. This vital work is only possible because of volunteers such as yourself.
How volunteers support us
We couldn’t exist without the amazing support of our dedicated team of volunteers. They help us by giving us key insights from our community. They also provide hands-on support so we can run a significant network of peer support groups and a one-to-one peer support line via telephone and email.
Thanks to the incredible collaboration between our staff team and our volunteers we currently empower approximately 1,000 people a month to stay well, and we have the ambition to reach thousands more.
Our commitment to volunteers:
We want you to get the most out of volunteering with us and we take our responsibility towards you very seriously.
To support you, we will:
- Provide clear descriptions for our volunteering roles
- Treat volunteers fairly and in accordance with the Bipolar UK Equal Opportunities policy
- Ensure volunteers’ information is kept securely and in accordance with Bipolar UK Privacy policy, the Data Protection Act 2018 and GDPR
- Keep volunteers informed of relevant changes, including to policies and staff
- Provide appropriate training and support to encourage and develop volunteers in every role
- Work collaboratively with all our volunteers to improve the services we deliver, identifying training needs and providing additional learning
- Ensure our volunteering practices are compliant with current and relevant legislation
- Reimburse agreed out of pocket expenses in line with Bipolar UK’s policy and guidance
- Celebrate and recognise all our volunteers’ successes and ongoing contributions to the charity
- Support aspirations to upskill with relevant training and development
Training and development
All volunteers are given an induction and training relevant to their role before they begin volunteering so they can feel confident to carry out their tasks. Training is an ongoing commitment for both Bipolar UK staff and volunteers. Training sessions are usually held by the Bipolar UK team, although external training will be given whenever relevant and appropriate.
Who can volunteer?
As part of the volunteer recruitment process, we ask you to complete an application form. We will then invite you for an informal phone interview and ask you to provide two referees.
Roles within Bipolar UK are subject to an enhanced DBS check. The information gathered throughout this process helps us to make an informed decision about whether the volunteering role is right for you, as well as following our safeguarding procedures.
Skills and experience
We look for people who:
- Communicate well
- Enjoy teamwork
- Are able to adapt and willing to learn
- Are reliable, punctual and good at time management
- See situations with objectivity and compassion
- All our volunteers must be 18 or older.
Bipolar UK will make sure that people are judged on their ability and potential, not on their background and situation. We will seek to treat people fairly, regardless of visible and non-visible differences such as mental health, health, gender, race, nationality, ethnic or national origin, religious beliefs or practices, political beliefs, sexual orientation, gender reassignment, disability, age, family/marital status, social background, pregnancy or potential pregnancy, caring responsibilities, spent criminal convictions or trade union affiliation.
We appreciate that these differences will contribute to diverse experiences of life, attitudes, values, and ways of thinking and communicating - and that these different perspectives can make a valuable contribution to our work.
What we ask of volunteers:
We ask that all volunteers commit to a minimum of two to four hours a week for our phone/email service or up to 4 hours per month for our support groups, for at least six months wherever possible.
We expect all volunteers to attend regular training as part of role development and progression, and to abide by our policies and guidelines. A commitment to our mission and values is imperative, along with a desire to make a difference to those affected by bipolar. All volunteers represent the charity and must always remain professional when interacting with the public and external services.
Volunteers should:
- Have personal experience of bipolar if the role requires it
- Display empathy and understanding of the needs of others
- Understand and remain conscious of their own needs, including managing their own wellbeing
- Communicate effectively with the team
- Be always respectful of others, in line with Bipolar UK policies
- Have basic IT skills and computer literacy
Our volunteering roles:
- Support Group Co-facilitator (online)
- Support Group Co-facilitator (in-person)
- Support Group Administrator
- Peer Support Line Volunteer
- Media Ambassador
- Fundraising Assistant
- Events Assistant
The client requests no contact from agencies or media sales.