Training volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable A-Level Chemistry tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses.
What will you be doing?
Run tutoring sessions online to support a young person.
Offer subject area knowledge and expertise related to A-Level Chemistry
Help to combat social isolation through fun and engaging tutoring sessions.
Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
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Subject Knowledge: Strong understanding of [A-Level Chemistry concepts and specifications.
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Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
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Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
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Reliability: Consistent availability for the agreed-upon time commitment.
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Adherence to safeguarding policies and report concerns to the BFUK Team
What difference will you make?
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Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
-
Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
-
Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
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Enhanced DBS will be provided
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Safeguarding Level One Training
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Skill Development opportunities
-
Direct experience working with children and young people
You must be a UK resident and be at least 18 years old.
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable Early Years practitioner to provide educational support and a fun, safe learning environment for young people living with serious illnesses.
What will you be doing?
Run sessions online to support a young person.
Utilise knowledge about learning in the Early Years Foundation Stage
Help to combat social isolation through fun and engaging sessions.
Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
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Subject Knowledge: Strong understanding of EYFS curriculum and Development Matters
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Teaching Skills: Ability to explore ideas in an engaging way.
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Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
-
Reliability: Consistent availability for the agreed-upon time commitment.
-
Adherence to safeguarding policies and report concerns to the BFUK Team
What difference will you make?
-
Academic Progress: Help young people stay on track with their education despite their health challenges.
-
Confidence Builder: Provide a stable and encouraging presence that helps build the learners' confidence and resilience.
-
Future Opportunities: Equip learners with the foundational knowledge and skills they need to access education.
What will you gain?
-
Enhanced DBS will be provided
-
Safeguarding Level One Training
-
Skill Development opportunities
-
Direct experience working with children and young people
You must be a UK resident and be at least 18 years old.
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At RSPCA Buckinghamshire South Branch, our charity shops are looking for friendly volunteers to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!
As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.
Why Volunteer With Us?
As a volunteer charity shop assistant, you will:
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Support a worthwhile cause and help improve animal welfare.
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Be part of a friendly and dedicated team.
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Enjoy a fun and fulfilling role at the heart of the local community.
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Training and development opportunities, including induction and ongoing support.
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Learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
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Access to the RSPCA Learning Hub with a wide range of training materials.
What You’ll Be Doing:
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Helping customers in the shop find what they need.
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Accepting donations of items and money from the public.
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Processing sales through the till and card machine, including Gift Aid.
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Sorting through donated items to determine what we can sell.
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Preparing donated items for sale by steaming and hanging items.
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Merchandising stock on the shop floor.
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Creating attractive shop window displays.
What We’re Looking For:
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Friendly volunteers who are confident talking to people.
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Retail experience would be ideal but is not necessary as full training will be given.
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We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately 8 hours or more per week.
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Good communication and numeracy skills.
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You will need to be aged 16 or over.
What’s in It for You?
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Meet new people and make new friends.
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Learn new skills to enhance your CV.
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A comprehensive induction and training programme relevant to your role.
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Volunteer in a fun environment at the heart of your local community.
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Know that your time and effort is making a real difference to the welfare of animals.
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We’re happy to reimburse reasonable travel expenses incurred while volunteering.
Practical Considerations:
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Health & Safety: You’ll need to complete a simple online Health & Safety course before starting the role.
Disclaimer:
Our voluntary roles are subject to:
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An informal interview and trial period.
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Submission of two referees’ contact details.
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Completion of relevant training and assessments for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Outdoor Learning Volunteer Officers are a key part of our team at Skelton Grange Environment Centre and are involved in:
- Supporting and leading environmental activities with young people and the local community.
- Planning and preparing sessions - and sometimes even developing new activities to help young people connect with nature.
- You will be trained and supported by experienced project staff and work as part of a team with paid staff, trainees and other Volunteers.
Typical activities for the Outdoor Learning Volunteer role include:
- Running environmental education sessions for school visits during term time.
- Running play activities for groups of children and young people during the school holidays.
- Keeping education day resources up to date and developing new resources, activities or materials as required.
- Helping with the general running of the centre and the project, including both development work and routine maintenance to ensure we are an inspiring location for visitors to experience nature.
Benefits to you:
We aim to involve our Outdoor Learning Volunteer Officers in:
- Running a range of outdoor education and play activities and events with schools and community groups on the Skelton Grange Environment Centre site.
- Planning, risk assessing and running safe and engaging activities outside for children.
- All the necessary skills and knowledge to be able to run the sessions, from bushcraft skills to plant identification to working with children.
The role will give you the opportunity to use your skills and experience in a supportive environment and aims to support you into being able to run activities and lead groups independently.
It's a chance to do something very satisfying and worthwhile and have lots of fun with some great people!
If you want to use this role to move on into employment in the environmental sector we can also provide you with a range of useful training courses, job opportunity information, interview guidance and references.
We will provide expenses to cover volunteer travel costs.
What you need:
We are looking for enthusiastic individuals who are keen to work with young people and to connect people with green spaces.
People volunteer with us for all sorts of reasons: you may have lots of skills that you are keen to share, or you might be looking for something worthwhile to do with your time, or you might be wanting to launch a career in the environment sector.
Connecting people and green spaces to deliver lasting outcomes for both.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable A-Level English tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses.
What will you be doing?
Run tutoring sessions online to support a young person.
Offer subject area knowledge and expertise related to A-Level English
Help to combat social isolation through fun and engaging tutoring sessions.
Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
-
Subject Knowledge: Strong understanding of A-Level English concepts and specifications.
-
Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
-
Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
-
Reliability: Consistent availability for the agreed-upon time commitment.
-
Adherence to safeguarding policies and report concerns to the BFUK Team
What difference will you make?
-
Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
-
Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
-
Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
-
Enhanced DBS will be provided
-
Safeguarding Level One Training
-
Skill Development opportunities
-
Direct experience working with children and young people
You must be a UK resident and be at least 18 years old.
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the project:
People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heart-breaking. Having somebody with local knowledge and can signpost to information and services can support people at the start of their MS journey.
The Helpdesk Project is a unique initiative where trained volunteers offer information on local services and peer support to people attending MS clinics at the Walton Centre in Liverpool.
About the role:
We are looking for Administration volunteers who can offer assistance to the Lead Support Volunteer to coordinate the running of the service by sending out information and rotas and taking meeting minutes. Please see the Role Description for examples of activities you may be involved in.
Time and Commitment:
One/two hours a week, which can be carried out at home
Training:
You’ll receive role-specific training and support from the Lead Support Volunteer and the Regional Development Officer. There will also be quarterly volunteer support sessions you will be asked to attend.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
There is an expectation to regularly attend training meetings at one of our Network Units. Locations, days and times will be discussed at interview stage.
Candidates will be invited to attend an informal interview at Wharf Street in Wolverhampton where they will have the opportunity to learn more about the role as well as opportunities within St John Ambulance. If successful you will also required to complete relevant role training which includes both in person practical (4 days) and mandatory online eLearning.
There will be quarterly welcome events taking place at Wharf Street Wolverhampton where the successful candidates will meet the leaders for the Wolverhampton Networks. During the induction they will learn more about the organisation, how to access resources and select their preferred network to join - this will be predominantly based on the meeting night of the network. Welcome Event Dates 1 - Saturday 11th October 2 - TBC 3 - TBC 4 - TBC
Training for the role will include up to 4 days of practical in-class training, ongoing assessment and mandatory online eLearning.
Closing date for these opportunities is: 30/08/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.
Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.
What you will do as a prison volunteer:
- Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
- Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
- Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
- Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
- Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.
Who we are looking for:
- Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
- Ideally some teaching experience or experience working with socially-excluded groups.
- Someone with a non-judgemental attitude and commitment to rehabilitation.
- Someone who is an excellent team worker.
- Someone who is good at observing personal boundaries.
Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.
You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.
Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers.
At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.
Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.
What you will do as a prison volunteer:
- Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
- Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
- Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
- Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
- Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.
Who we are looking for:
- Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
- Ideally some teaching experience or experience working with socially-excluded groups.
- Someone with a non-judgemental attitude and commitment to rehabilitation.
- Someone who is an excellent team worker.
- Someone who is good at observing personal boundaries.
Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.
You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.
Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers.
At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Childline is a vital service available 365 days a year to support children and young people, whatever their worry or concern. Childline Liverpool currently have vacancies for Volunteer Counsellors
If you are interested in volunteering for Childline in Liverpool and want to find out more about the roles available, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:
- Meet with staff as well as volunteers to ask any questions you may have
- Learn more about the application process and your volunteer journey
Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.
To book a place at one of our online Volunteer Information Meetings, please click 'Join Us' to register your interest.
Please note: You need to be at least 16 years old to apply for this role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable A-Level Psychology tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses.
What will you be doing?
Run tutoring sessions online to support a young person.
Offer subject area knowledge and expertise related to A-Level Psychology
Help to combat social isolation through fun and engaging tutoring sessions.
Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
-
Subject Knowledge: Strong understanding of A-Level Psychology concepts and specifications.
-
Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
-
Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
-
Reliability: Consistent availability for the agreed-upon time commitment.
-
Adherence to safeguarding policies and report concerns to the BFUK Team
What difference will you make?
-
Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
-
Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
-
Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
-
Enhanced DBS will be provided
-
Safeguarding Level One Training
-
Skill Development opportunities
-
Direct experience working with children and young people
You must be a UK resident and be at least 18 years old.
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.
Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.
What you will do as a prison volunteer:
- Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
- Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
- Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
- Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
- Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.
Who we are looking for:
- Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
- Ideally some teaching experience or experience working with socially-excluded groups.
- Someone with a non-judgemental attitude and commitment to rehabilitation.
- Someone who is an excellent team worker.
- Someone who is good at observing personal boundaries.
Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.
You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.
Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers.
At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation: Support U is a leading LGBTQIA+ resource and support service based in the Thames Valley area.
Location: Bracknell / Reading
Commitment: 2–3 hours per week (either a weekday evening or weekend morning) either weekly, or bi-weekly.
Overview:
“Research commissioned by Stonewall shows that too many LGBTQ+ people still don’t feel welcome playing or watching sport”. We aim to change this, which is why we are launching an LGBTQ+ football club in Bracknell and/or Reading to give people the opportunity to participate in team sports in a safe, welcoming and supportive environment. We are looking for enthusiastic and committed volunteer coaches to help us deliver fun, accessible, and inclusive football sessions for the local LGBTQ+ community.
This role is perfect for someone passionate about football and physical exercise, community sport, and creating safe spaces for people who may otherwise find traditional team sports intimidating.
What You’ll Be Doing
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Planning and delivering weekly football sessions (e.g. training drills, friendly games).
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Ensuring sessions are safe, inclusive and welcoming to players of all abilities.
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Encouraging participation, teamwork and building confidence.
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Supporting the club’s growth — from small sessions to potentially multiple teams or leagues with other clubs / charities.
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Rotating coaching duties with other volunteer coaches (approximately 2 sessions per month each, with potential for more if required).
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Acting as a positive role model, upholding the values of Support U and the club.
Who We’re Looking For
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Desirable: Previous training certification in FA First Aid, FA Level 1, Diversity & Inclusion (or similar).
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Someone passionate about football and community sport and who is part of, or an ally of the LGBTQ+ community.
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Previous coaching or other relevant experience (formal qualifications are desirable but not essential).
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Strong communication and motivational skills, always using positive and inclusive language.
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Ability to create a positive, safe and supportive environment.
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Reliable and able to commit to a long-term volunteering position, 2–3 hours weekly/bi-weekly on weekday evenings.
Compliance & Requirements
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Enhanced DBS check (organised by Support U).
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Agreement to the Support U Volunteer Code of Conduct.
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First Aid training (or willingness to undertake training provided).
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Safeguarding training (or willingness to complete training provided).
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ID checks.
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Reference checks.
What’s in it for You
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This is a great opportunity to foster a stronger community, and to have fun!
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Gain greater coaching experience in a unique, inclusive setting.
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Help break down barriers to sports, such as football, for LGBTQ+ people.
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Make a meaningful difference to people’s physical and mental wellbeing, which is especially valuable to a community who are more likely to experience poor mental health than those who do not identify as being LGBTQIA+.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.