Training volunteer roles

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

We are seeking an applicant who can travel to the Harlow/Sawbridgeworth area 3-4 times per year for meetings.

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Acting as the link between food donations coming in and reaching those in crisis, you’ll support the smooth running of your local food bank. You’ll be part of a team overseeing and running the replenishment order, with large volumes of stock moving from the warehouse to the Foodbank distribution centre. This is a physical role as you’ll be on your feet a lot and you must be comfortable with some heavy lifting and maintaining a clean and safe warehouse.

Why we want you

Food banks provide essential community services to people in crisis. By volunteering as a warehouse assistant, you can make a real difference to people’s lives providing vital help and support locally. This role is an essential part of how Brent foodbank operates and without it we would not be able to run all of our weekly sessions.

What you will be doing

• Fulfilling the replenishment requests from our Foodbank shop
• Lifting cardboard and plastic crates in and out of the van in line with current manual handling guidelines
• Keeping warehouse area clean and tidy at all times, ensuring relevant materials are recycled
• Following Health and Safety guidance, manual handling training and the other policies and procedures related to the running of the warehouse
• Undertaking any other duties that may be reasonably expected to fulfil the role
• If applicable, and interested, becoming one of our van drivers (optional)

The skills you need

• Punctuality and reliability
• Good communication skills
• Good sense of humour
• Strong team player
• Ability to undertake heavy lifting (in line with manual handling guidelines)

What's in it for you

• Knowledge that you a vital part of the Foodbank
• Being part of a dynamic and fun team
• Meet new people who share your passion to eradicate poverty in the community

Our amazing team of vibrant & diverse volunteers helps us run over 600 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!

Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.

You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.

Why we want you

Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

What you will be doing

• Work on the till processing sales and returns
• Prepare stock, including sorting, steaming and pricing
• Create stylish window displays
• Replenish stock on the shop floor
• Stock-take and other administrative tasks

The skills you need

• Friendly and helpful
• Happy to be part of an amazing team of staff and volunteers
• Enthusiastic about the work of Barnardo’s
• Flexible and willing to do a variety of the shop tasks

What's in it for you

• Have fun and meet new people
• Develop skills for your CV including confidence, teamwork and problem solving
• Make a difference to the lives of children, young people and their families
• Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
• Full training and experience of working in retail as a volunteer

Location:

264 London Road, Waterlooville, Hampshire, PO7 7HG, United Kingdom

Minimum age: 14 years

Please note: we only accept applications from those residing in the UK

Summary

Supporting young people in leading activities and mentoring support by providing a listening ear and practical support and guidance.

Detailed description

You’ll find plenty of ways to use your listening skills as well as being a first point of advice for practical concerns that young people face or for supporting them in fun and exciting activities and games. We have our Youth Sessions based in Watford, Hatfield and Cheshunt.

Mondays: 
Cheshunt (Location to be disclosed after interview)
4.30pm to 6pm
Young Asylum Seekers support

Tuesdays
YMCA Orbital Community HUB
Haines Way, Watford, WD25 7QU
10 - 16 ages (19 with SEND)
6:30pm till 8pm
Open during half term

Wednesdays: 
Jim Macdonald Centre
9 - 13 ages - 4:30pm till 6pm
13 - 16 ages - 6:30pm till 8pm
Open during half term

Thursdays:
The Hive, Jim Macdonald Centre
11 - 17 ages - 4pm till 6pm
Term time only

You will be:

Supporting youth work activities and workshops

Supervising young people in discussion sessions

Building positive relationships with young people

Working with other staff to plan and evaluate activities by gaining feedback

The application process is simple - please submit an initial enquiries form by clicking on the below link with your details and ensure you let us know that you saw our advert on the CharityJob website and we will get in touch to discuss next steps. Following a brief discussion we will ask you to fill in a few more details, carry out an informal interview and apply for a DBS check as well as requesting details of two referees.

We also provide full training and support throughout your journey and you will have access to events and celebrations throughout the year!

We look forward to welcoming you to be a part of the One YMCA Family!

Support our mission to bring light and joy to seriously ill children.

We are seeking a dedicated and detail-oriented Volunteer Researcher to support our Major Gifts team. Your role will be pivotal in identifying and researching prospective major donors and high-net-worth individuals (HNWIs) who align with our mission. You will help us grow our pipeline of supporters and inform personalised, strategic approaches that lead to meaningful engagement and transformational gifts.

About Us:

Rays of Sunshine is dedicated to brightening the lives of seriously ill young people and their families by granting wishes and providing ongoing support in hospital and within the community. We are seeking a motivated volunteer to support our major gifts team by conducting research and helping to build our partnerships pipeline.

Key Responsibilities:

• Conduct research on potential major donors and philanthropists using public sources

• Identify individuals, trusts, and networks with an interest in children’s health, wellbeing, or emotional support causes

• Produce concise and insightful research profiles and briefing notes

• Support the preparation of meeting briefs and donor cultivation plans

• Keep our CRM system up to date with relevant research findings

What We’re Looking For:

• Excellent research and analytical skills

• Strong written communication and attention to detail

• Discretion and professionalism when handling sensitive information

• A proactive and curious mindset

• Ideally some understanding or interest in philanthropy, fundraising, or the charity sector

• Previous research experience (academic or professional) is helpful but not essential

What You’ll Gain:

• Experience working in a high-impact fundraising team

• A behind-the-scenes look at major donor engagement and strategy

• Training and support from a passionate, collaborative team

• A chance to make a tangible difference in the lives of seriously ill children and their families

• A reference upon successful completion of your volunteering

Ideal Candidate :

• Strong research and analytical skills
   
• Excellent written and verbal communication
   
• Detail-oriented and organised
   
• Passionate about our mission and eager to learn If you’re ready to make a difference and gain valuable experience please do reach out

Communications and Administration Co-ordinator

Hours: Either 5 days a week, 9am-5pm, Monday-Friday or reduced hours to suit but covering the core hours of 9am- 3pm, Monday to Friday.

Salary: FTE from £35,327 p/a

Location: CDS UK London Office

OVERVIEW

This is an exciting opportunity to join our small, friendly team and to use your skills to develop our administration and communications function which is central to the smooth running of the organisation as it continues to grow. You will be working with a committed group of people, including clinicians working in all areas of the country, and making a real difference to the lives of patients.

CDS UK (the Clinic for Dissociative Studies) is a specialist psychotherapy service established in 1998, offering assessment and long-term specialist outpatient treatment to people with dissociative disorders, in particular dissociative identity disorder (DID - formerly called multiple personality disorder). Our patients have often suffered the most extreme forms of abuse and represent one of the most vulnerable and complex client groups. Whilst many of the tasks involved in the role are straightforward, there can be some emotional impact from working in this difficult field, so resilience is important.

CDS UK is a Charitable Incorporated Organisation (CIO) and an Independent Provider to the NHS and is subcontracted by NHS commissioning organisations nationally on a discretionary per-patient basis, where local mental health services are unable to provide appropriate treatment.

JOB DESCRIPTION

To act as a first point of contact for CDS UK and to support the smooth running of the administrative function within the organisation. Your role will also focus on ensuring a high quality of communication with our associates, patients, existing and prospective commissioners. You will provide support ranging from answering patient enquiries sourcing rooms for patients, greeting visitors to the building and registering new referrals as well as taking simple minutes of our weekly clinical meeting. Additionally, you will be responsible for ensuring that our website is up to date, compiling internal communications such as our newsletter and building our external company profile by increasing our LinkedIn presence.

Key Duties

Enquiries

· Acting as first point of contact when dealing with enquiries from potential patients and referrers and responding in an appropriate and timely manner using standard response templates where possible.

· Distributing telephone and email messages as appropriate and using initiative to pass these promptly to the appropriate member of the team, using judgement on urgency.

· Demonstrating an understanding and reassuring manner when dealing with patients and those related to their care.

· Ensuring a good understanding of CDS UK confidentiality policies and maintain these in all interactions with patients, professionals and other external parties.

Referrals

· Logging all new referrals onto CDS UK’s filing system and completing associated administrative tasks - e.g. creating an electronic folder, patient information sheet and sending acknowledgement letters.

· Ad hoc obtaining of additional medical records relating to referral patients (in liaison with Project, Office and Referrals Manager).

Assessments and Treatment

· Ensuring timely sending of all outcome measures, logging when these are received, and forwarding on to research team.

· Sourcing and confirming rooms needed for both one-off assessments and those needed for weekly therapy sessions.

Recruitment and Onboarding

· Setting up interview panels: finding dates; confirming with attendees; providing copies of relevant documentation and filing confidential information appropriately.

· Managing the onboarding process: ensuring new staff and associates have DBS checks; taking up and circulating references; administering new starter forms; ensuring contracts are in place.

Communication

· To support the Business & Operations Director in the development of a communication and public relations strategy and assist with implementation.

External communication (Online presence)

· Ensuring all content on the website, is accurate and up to date. Regularly spot checking to ensure that the website is functioning properly. Escalating appropriately to identify if changes need to be made.

· Ensuring any new material to be sent externally is CDS branded and of a high standard.

· To manage the CDS LinkedIn account and any future suitable other Social Media sites, to ensure that regular, relevant, high-quality content is posted to raise awareness of the work CDS does to both Commissioners, potential new Core Staff & Associates, other Health Care Professionals and people who may experience DID.

· To manage the LinkedIn account followers, connecting with relevant professionals to increase our reach.

Internal Communication

· To support the engagement of both core staff & associates by ensuring regular communication such as the newsletter is compiled and sent out in a timely fashion

· To support with the planning of staff team building sessions and CDS organised team social events when asked to. Sourcing venues, inviting associates and ensuring that the planning does not exceed the stated budget.

Agenda-setting and minute-taking

· Organising and circulating the agenda for weekly clinical meetings.

· Taking concise and accurate minutes, circulating to colleagues and filing appropriately.

Electronic filing

· Ensuring electronic files are correctly structured and up to date.

· Undertaking a data cleansing role to ensure quality, consistency and accuracy of information in line with CDS UK’s data retention policy.

General Administration

· Warmly welcoming patients, professionals and visitors to the building, showing them the facilities and offering refreshments.

· Sorting and distribution of all incoming post.

· Typing and editing reports/letters for clinical staff.

· Attending monthly internal business meetings and maintaining an action log.

· Arranging refreshments for meetings as required.

· Booking travel and accommodation where needed.

· General office duties including filing and photocopying as required.

Projects

· To support the Business & Administration team with projects as and when required during seasonally quieter periods.

Other Duties

· Along with other admin staff, ensuring the building is clean, tidy and well-organised.

· Covering for the Executive Assistant when they are absent.

We look forward to hearing from you.

We are recruiting for a volunteer who would like to play a role in helping others to express themselves through writing. Would you like to support others to use their imagination to portray a message?

Creative writing is a great way to express yourself using your own creativity and imagination through story telling or poetry. It is an opportunity to reflect on your own experiences and put it down on paper. Creative writing has been shown to improve emotional and mental well-being. Through creative writing, we can gain insight into our emotions, develop self-expression and communication skills, cultivate empathy and understanding of others, boost our imagination and creativity.

What you will be doing

• Lead and facilitate a weekly Creative Writing Group, encouraging participants to explore their thoughts and feelings through writing exercises, prompts, and storytelling.
• Guide a subsequent Feelings Forum where participants can share and discuss emotions sparked by the writing session or current experiences in a respectful and supportive atmosphere
• Foster an inclusive, non-judgmental environment where all voices are heard and valued
• Maintain confidentiality and adhere to the organisation’s safeguarding and mental health protocols
• Prepare session materials and adapt activities to meet the needs of diverse participants

The skills you need

• Prepare session materials and adapt activities to meet the needs of diverse participants
• Excellent communication and interpersonal skills, with sensitivity to mental health challenges
• Ability to facilitate group discussions and manage diverse emotional responses constructively
• Patience, empathy, and a non-judgmental approach.
• Training or experience in mental health, counselling, social work, or a related field is advantageous but not essential

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

FINANCE VOLUNTEER

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As our local branch Finance/Treasurer volunteer, you’ll make sure your branch gets the most for its money.

You’ll maintain income and expenditure records to document and report on branch finances. You’ll manage their accounts and make financial information easy to understand.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Accurately maintaining income and expenditure records to  document and report on branch finances

• Offering objectivity around the spending of money and ensuring money is spent in a cost-effective manner

• Approving income and expenditure with the other branch bank account signatories

• Ensuring that our financial requirements and policies relating to group finances are followed

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Experience in bookkeeping, budgeting, and planning income and expenditure

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal data safe

• A commitment to our aims and values

You’ll also need to complete the induction checklist and some online training.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time

Volunteer Opportunities – L’Arche Liverpool
Location: Liverpool
Role Type: Voluntary (flexible hours)
Commitment: 2–6 hours per day, once or twice a week (flexible options available)

About Us
L’Arche Liverpool is a vibrant community where people with and without learning disabilities live, work, and grow together. We are part of an international federation dedicated to inclusion, compassion, and shared humanity.

We are currently welcoming enthusiastic volunteers interested in making a real difference in people’s lives through hands-on community engagement.

What You’ll Do
As a volunteer, you will support our inclusive activities and day-to-day community life. Opportunities include:

• Assisting in arts and crafts workshops

• Supporting community events and celebrations

• Helping with gardening and environmental projects

• Providing companionship and meaningful engagement to core members (people with learning disabilities)

• Participating in creative, therapeutic, or recreational sessions

What You’ll Gain
Volunteering with L’Arche is not just about giving your time — it’s also about personal and professional growth. We offer:

• Free accredited training in safeguarding, communication, and care skills

• Hands-on experience in social care, community support, and inclusive education

• Valuable CV-building opportunities and professional references

• Leadership and teamwork experience through real-world collaboration

• A chance to be part of a supportive and inclusive environment where everyone belongs

• Flexible scheduling that works around your other commitments

Who We're Looking For
No prior experience is required — just an open mind, a kind heart, and a willingness to engage with others. This role is ideal for students, aspiring social workers, healthcare professionals, creatives, and anyone looking to make a positive impact.

Join us in building a world where everyone belongs — one connection at a time.

Romsey charity looking for volunteer Trustees – do you have some time to spare to support this long-established and well-known local cancer support charity?

Romsey Cancer Support Centre (Jane Scarth House and Jane’s Charity Shop) is looking to appoint two Trustees. Applications from people with experience in finance and fundraising are specifically welcomed. We would be looking for someone to start as soon as convenient and to serve for an initial term of 3 years.

All the information about our charity and what is involved in being a Trustee with us can be found in our Information Pack. 

If you are interested, have questions or would like to know a bit more about what is involved then please contact Bridget Brook by email giving your email and phone number and we will arrange to have a call or meet up.

This recruitment round does not have a closing date and we will be interviewing and appointing as we receive applications.

Join a charity that’s been empowering local, physically disabled people for over 30 years.

About Disability Peterborough

Disability Peterborough, legally registered as DIAL Peterborough, is a user-led charity dedicated to supporting physically disabled individuals and their families in Peterborough and the surrounding areas.

What will you be doing?

As a Board member of Disability Peterborough, you will serve as both a Director of the Company and a Trustee of the Charity. As Treasurer, you’ll play a key role in helping us manage our finances responsibly and sustainably, ensuring we can keep delivering vital services to physically disabled people in Peterborough. Your expertise will help us make informed decisions, plan confidently for the future, and safeguard the resources that make our work possible.

We have a contract with a local accountancy firm who use Xero software to prepare monthly management reports and the annual return. The accountancy firm also manage the wage runs each month. The Treasurer’s input is therefore primarily at a governance and advisory level rather than day-to-day financial administration.

The estimated time commitment is approximately 4 hours per month. This includes attending Board meetings, reviewing documents, and carrying out occasional follow-up tasks.

We are open to remote candidates for the Treasurer position, recognizing that much of the work can be done behind the scenes.

Please request the candidate pack for a full list of responsibilities

What are we looking for?

We’re seeking someone with the following attributes:

· Commitment to the charity’s mission and values

· Ability to analyse financial reports, budgets, service proposals, and contracts, and assess their financial impact

· Strong teamwork skills with an understanding of collective decision-making and responsibilities

· Excellent organizational skills; able to work remotely using own initiative and as part of a wider team

· Sound, independent judgment and creativity, with willingness to make tough or unpopular recommendations

· Understanding or willingness to learn legal duties and responsibilities of the treasurer and trustee roles

· Previous finance experience or a good understanding of financial management, preferably in the charitable sector

· Willingness to provide occasional advice and support to staff and volunteers via email, Zoom, or phone

No Prior Experience Required: Whether you have prior board experience or not, we welcome all applicants. What matters most is your passion, commitment, and willingness to contribute.

What difference will you make?

As a trustee, you can help us continue delivering essential services that improve independence, well-being, and access to rights for thousands of physically disabled people every year. Your input will help us:

· Develop and sustain life-changing programs like our Handyperson Service, Wellbeing Calls, and Shopmobility.

· Advocate for policy change and champion the rights of disabled individuals locally and nationally.

· Ensure that our services remain relevant, inclusive, and informed by those who use them.

By lending your time, insight, and passion, you directly support our mission to create a society where disabled people are valued equally, listened to, and included. You won’t just be shaping strategy - you'll be changing lives.

Working Hours:
Sessional – typically 1 hour per workshop, with some sessions lasting 2 to 4 hours depending on the venue and format
Flexible scheduling across weekdays and occasional weekends

Pay Range:
£30–£40 per session (inclusive of expenses)
Rates may increase for extended or specialist sessions

Job Type:
Freelance / Sessional

Location:
Primarily London — in schools, youth centres, and charities
Occasional sessions held across other UK regions

About the Role:
Are you passionate about working with young people and using creativity to spark real change?

Penificent is seeking dynamic and socially conscious workshop facilitators to lead sessions exploring topics like identity, mental health, financial literacy, and storytelling. Through creative exercises like zine-making, comic-based discussions, or social media reflections, you’ll help participants build confidence, express themselves, and explore complex issues in engaging ways.

You don’t need to be an artist — but if you have creative skills (like drawing, digital illustration, or comic creation), that’s a great bonus. What matters most is your ability to connect with people, lead group sessions, and deliver workshops that educate and inspire.

You may also have opportunities to join us at Comic Con events, contribute to our growing content platforms, and help bring our Peace of War universe to life in fun and meaningful ways.

Key Responsibilities:
✅ Facilitate engaging and inclusive workshops
✅ Adapt materials to suit different ages and group needs
✅ Create a safe, inspiring environment that encourages expression
✅ Support setup and wrap-up of each session
✅ Collect participant feedback and report outcomes
✅ Follow safeguarding policies throughout

Essential Skills & Experience:

• Experience working with young people or community groups

• Confident in leading workshops or group sessions

• Passion for youth empowerment, education, or social issues

• Excellent communication and interpersonal skills

• Organised, reliable, and flexible

• Basic understanding of safeguarding and child protection

Desirable:

• Creative background (art, comics, zines, media, etc.)

• Experience working in schools or alternative education spaces

• Ability to travel to different venues across the UK

• Familiarity with storytelling as a tool for education or healing

What We Offer:

• Competitive pay: £30–£40 per session (incl. travel/expenses)

• Comic Con involvement: opportunities to represent Penificent at events

• Creative growth: potential to feature in our content or contribute to comics

• Supportive, impact-driven team

• Access to training and professional development

• Flexible freelance work with purpose

To Apply:
Send your CV and a short message telling us why you’re interested in this role. If you have a portfolio, samples of your work, or anything creative you’d like to share — feel free to include it!
 

We strongly encourage applications from people with lived experience or from underrepresented communities. Let’s change the narrative together.

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.

Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available to run a shift on the following days/hours:

• Monday to Sunday, 5pm-7pm
• Thursday to Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

www.myblackdog.co

Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people?

We are offering 1 young person aged 18-25 the opportunity to volunteer for 3 months with the Spanish Red Cross in Manresa (Creu Roja Manresa). Placements dates are planned for: September 2025 – December 2025 (subject to visas).

You will be supporting the Creu Roja Manresa youth team’s work with children and young people from excluded backgrounds e.g. migrants, those in the travelling community, homeless families and/or those with poor socio-economic conditions. You will assist in providing practical support e.g. a place to wash clothes, shower, have a meal, and assist with supported environment activities for children e.g. psycho-social support, support with homework, and a space to play.

You will support 3 projects run by the youth team which are thematically linked by humanitarian action at a community level, aimed at preventing social exclusion and improving young people’s well-being.

• Casal-ot: offers 3 hours of evening activities for a group of children, aged 3 -12 years old, during weekdays. Children are divided into groups and rotate through hands-on games, board games, and computing. Those with homework receive help with it, and each child has a responsibility in the kitchen (clearing, laying the table, washing up etc) related to the evening meal.
• Ludugurus: the Ludoteca is a bespoke building based over three floors, providing youth group activities for different age ranges during weekday evenings between 5.30 and 8.30pm. The groups are aged 6-10, 10-12 and 12-14 and the Ludoteca offers an outdoor space to play football, a homework room for quiet study as well as computers for games, board games and arts and crafts projects.
• JNA (Jo’venes Nu’cleo Antiguo (Teenagers from the Old Town): attended predominantly by boys, JNA is based around designated outdoor space which includes a football pitch/basketball court. The age range is between 12-16, for 2 hours per evening, and includes a different sport each week, as well as occasional workshops on health, sexuality, healthy eating etc. The football team may also play at weekends in local leagues.

This is a great opportunity to get involved in these projects and find out what you are interested in. The main thing we want to see is your motivation for this placement!

Typical tasks may involve:

• Running activities with children, using your own initiative and creativity
• Meeting with staff and volunteers to plan, monitor and evaluate activities
• Supporting activities with young people
• Studying Catalan for at least one-two hours per day in order to facilitate integration into the host community and the project.
• Getting involved in other activities and/or services of the Red Cross in Manresa that may be of interest to you
• Please note that only young people based in Wales can apply for this role. Interviews will take place online with shortlisted candidates.

We are keen to hear from individuals especially those who do not normally get the chance to volunteer overseas, who are passionate and motivated about working in the humanitarian sector and international volunteering but who also understand that these types of placements require adaptability and resilience. We are especially interested in applications from those who are from low socio-economic backgrounds, are carers or are care experienced, have accessed free school meals, are refugees or asylum seekers and those with disabilities or additional needs.

Please note that only young people (aged 18-25) based in Wales can apply for this role. Depending on the situation at the time, we will either run an in-person selection day or run zoom interviews with shortlisted candidates.