Training volunteer roles

Learning and curriculum designers wanted to help East London Waterworks Park deliver its environmental learning goals.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for volunteers to develop learning content and resources, such as lesson plans and educational materials, to support our environmental learning goals. This role will focus on creating school-friendly resources for our website and collaborating with educators to enhance our offerings.

The role would include:

• Developing online learning resources for our website (on-going project)
• Designing or tailoring existing lesson plans and activities for schools 
• Supporting the creation of ELWP’s Under 18s volunteering policy
• Supporting outreach efforts to promote ELWP’s existing learning programmes

Schools, universities and youth groups we've collaborated with include:

• Waltham Forest College 
• Henry Maynard Primary School, Walthamstow
• Buxton School, Leytonstone
• Kingsmead Primary School, Hackney
• Daubeney Primary School, Hackney
• UCL 
• Royal College of Art
• University of Westminster 
• Project Zero
• Voyage Youth 
• Loyola University Chicago 
• Vanderbilt University Nashville

We're looking for people to lead on these projects and facilitate the direction of the learning working group.

The Learning Circle currently meets monthly on a Wednesday evening at 8pm for an hour on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

Ideal candidates have experience in curriculum design, teaching, or educational resource development. Creativity, strong writing skills, and an understanding of outdoor or environmental education will be valuable. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role.  

Your support will help young people and learners improve their environmental knowledge of design and research as well as contributing to our community-owned park. This will in turn provide a sense of stewardship over the land once the park is created and student's ideas have been built into the park. Creating learning projects with educational institutions will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. 

You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds. By volunteering in this role, you will help shape the future of East London Waterworks Park as a community-led environmental learning space. This will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. If you’re interested in joining us, we’d love to hear from you!

Educational partnerships and community developers wanted to help East London Waterworks Park deliver its environmental learning goals

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for a volunteer to lead partnership development and community outreach efforts for East London Waterworks Park. This role focuses on building and nurturing relationships with learning bodies to increase the opportunity for partnership opportunities. 

The role would include:

• Researching and identifying new opportunities for environmental learning initiatives
• Building and nurturing relationships with schools, education bodies, and nonprofit organizations
• Supporting outreach efforts to promote ELWP’s existing learning programmes

Schools, universities and youth groups we've collaborated with include:

• Waltham Forest College 
• Henry Maynard Primary School, Walthamstow
• Buxton School, Leytonstone
• Kingsmead Primary School, Hackney
• Daubeney Primary School, Hackney
• UCL 
• Royal College of Art
• University of Westminster 
• Project Zero
• Voyage Youth 
• Loyola University Chicago 
• Vanderbilt University Nashville 

We're looking for people to lead on these projects and facilitate the direction of the learning working group.

The Learning Circle currently meets monthly on a Wednesday evening at 8pm for an hour on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

We welcome individuals with experience in outreach, partnership building, education, or nonprofit engagement. Strong communication and relationship-building skills are key. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role.

Your support will help young people and learners improve their environmental knowledge of design and research as well as contributing to our community-owned park. This will in turn provide a sense of stewardship over the land once the park is created and student's ideas have been built into the park. Creating learning projects with educational institutions will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. 

You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds. By volunteering in this role, you will help shape the future of East London Waterworks Park as a community-led environmental learning space. This will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. If you’re interested in joining us, we’d love to hear from you! 

Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people?

We are offering 2 young people aged 18-25 the opportunity to volunteer with the Portuguese Red Cross in Braga, Portugal. Next placement dates are planned for: 5th January - end of August 2026.

You will be working on a range of projects, which will give you the chance to explore the different kinds of social action that the Portuguese Red Cross undertake in Braga. 

Typical tasks may involve:

• Supporting the charity shop, Ponto Vermelho, with social media, sorting donations and organising the displays.
• Supporting in the Youth Centre for the Roma Community – organising and delivering activities, helping with homework.
• Supporting in the Foster Care for Unaccompanied Minor Refugees.
• Supporting the Social Kindergarten.
• Assisting with projects which help the homeless and the elderly.
• Assisting in the writing of project proposals and funding bids.

It's a fantastic opportunity to get involved in projects and find out what you are interested in. For more details on the role and the projects available, have a look at the role description. The main thing we want to see is your motivation for this placement! These are fully funded placements, with return flights, accommodation and health insurance covered - volunteers receive a small monthly stipend for living expenses.

Please note that only young people based in Wales can apply for this role, as it is Taith funded. Interviews will take place online with shortlisted candidates.

We are keen to hear from individuals especially those who do not normally get the chance to volunteer overseas, who are passionate and motivated about working in the humanitarian sector and international volunteering but who also understand that these types of placements require adaptability and resilience. We are especially interested in applications from those who are from low socio-economic backgrounds, are carers or are care experienced, have accessed free school meals, are refugees or asylum seekers and those with disabilities or additional needs.

Organisation: The Muslim Lived Experience Network CIC
Role Type: Volunteer
Location: Remote
Time Commitment:  3.5–7.5 hours per week, 6 months fixed-term
Reports to: Co-Directors
Start Date: Immediate

About Us

The Muslim Lived Experience Network is a lived experience-led organisation committed to supporting individuals experiencing mental health challenges. We offer faith-informed peer support interventions, lived experience-related workshops and events, Islamic talks on mental health related topics, hospital ‘Muslim Faith Kits’, training, consultation, ad hoc support and signposting.

Our team is made up of dedicated volunteers united by a shared mission to attain the pleasure of Allah (SWT). We strive to achieve this by bringing peer support and lived experience perspectives to our communities - to educate, reduce stigma, and improve the quality of life for people living with mental health conditions.

Role Purpose

We are seeking a highly organised and mission-driven Volunteer Operations Lead to join our team and support and streamline our internal operations. You’ll help build and maintain the organisational backbone of our CIC by coordinating people, processes and systems. This is a key leadership role within a small but growing team, perfect for someone passionate about using their skillset to help bring faith-sensitive support to our community.

Key Responsibilities

1. Operational Oversight

• Support day-to-day running of the organisation’s internal systems
• Implement and maintain operational processes, documentation, and protocols
• Coordinate calendars, internal meetings, and project timelines
• Track organisational goals and ensure progress reporting
• Help streamline workflows using digital tools (e.g. Sharepoint, Zoom)

2. Compliance & Admin

• Support data protection (GDPR) compliance and document management
• Keep internal policies and procedures organised and updated
• Assist with safeguarding processes and record-keeping

Person Specification

Essential Skills & Attributes

• Previous experience in the non-profit or CIC sector and/or experience in non-finance quality, legal, governance, HR or compliance/internal audit sector
• Understanding of safeguarding, GDPR and other relevant policies
• Strong organisational and planning skills
• Experience in operations, project coordination or administration
• Confident with digital tools
• Excellent communication and interpersonal skills
• Ability to take initiative and work independently
• Passion for faith-informed approaches and/or mental health
• Alignment with the values of a Muslim-led, inclusive organisation

 Desirable (but not required)

• Lived experience of mental health challenges
• Familiarity with the needs of Muslim and/or marginalised communities
• Experience in a leadership position

What You’ll Gain

• A leadership role in a purpose-led, community-rooted organisation
• A chance to directly shape systems and processes to help a growing CIC thrive
• Personal development and transferable skills in operations, leadership and project management
• Ongoing support, networking opportunities, and recognition for your contributions
• Flexible hours and a values-aligned, supportive team of volunteers
• A professional reference and volunteer certificate upon completion

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Do you have a passion for cooking or interest in working in a kitchen environment? If so, you might be the perfect fit for our kitchen volunteer position at the hospice.

Good food is central to the care we provide, from catering for specialist dietary needs in the everyday, to special occasions such as our annual memorial event.

The kitchen is situated immediately off the main lounge, the central hub of the Hospice, where families come together to eat breakfast, lunch and dinner prepared by our talented head chef and his team.

For our children and their families, mealtimes provide comfort, a sense of normality and a chance to socialize. Without the stress of shopping, planning and clearing up - we take the pressure off.

Considerations:

Age requirement: 18+

Time commitment: Friday or Sunday.

.Location: This role will be based at the Tŷ Hafan Hospice in Sully assisting the kitchen staff. The kitchen is situated immediately off the lounge, the central hub of the Hospice, where families come together to eat breakfast, lunch and dinner prepared by our talented head chef and the team.

Activities you could be involved in:  

• Keeping the dining area neat and tidy by clearing away plates and crockery

• Help with food preparation

• For experienced chefs and bakers, there is an opportunity to get involved in cooking meals and baking goods

• Wash dishes and utensils with kitchen equipment

• Serve tea/coffee and food with a smile

• Chat with staff, families and children and make them feel welcome

 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

What skills will you need?

• Ability to work as part of a team

• Ability to follow procedures and health and safety requirements

• Physical strength to lift, carry and stand for long periods of time

• Knowledge of Health and Safety and Food Hygiene Procedures

• Inclusive and non-judgmental attitude towards families, volunteers, staff and visitors

Here's what you can expect from our training:

• You will receive a comprehensive induction

• You will learn about health and safety in the kitchen

• You will have the opportunity to earn your food hygiene certificate

• You will work with friendly and supportive kitchen staff and volunteers

• Opportunities to complete relevant e-learning

Benefits of becoming a Kitchen Volunteer

• You can make a positive difference in the lives of children and their families by providing them with nutritious and delicious meals

• You can learn new skills and gain valuable experience in food preparation, service and safety

• You can meet new people and join a community of compassionate and dedicated volunteers who share your passion for cooking and helping others

• You can enjoy the satisfaction of knowing you are contributing to a meaningful cause

• You can express your creativity and personality through your cooking and baking

• You will receive feedback and appreciation from hospice staff and guests

We will ask you to provide us with the details of two referees and an Enhanced DBS check is required for this role. Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.

We can't wait to welcome you to the team!

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria.

Job Description:

Quilombo UK is looking for a Bid Writer - Commercial Proposal Volunteer to join their team. Quilombo UK is a not for profit social enterprise that challenges people to think differently and bridge gaps between communities, with the aim of building a culturally rich society, where differences are accepted and celebrated. As chosen among 160 other organizations to work in collaboration with the Home Office on the “Building a Stronger Britain together” project, you will be joining a team, which not only supports the community but also stands up to extremism in all of its forms.

By joining Quilombo UK and QMC Capoeira School you will be supported and guided by experienced staff and volunteers, who are willing to share their skill set and will provided you with great opportunities for development in many different areas.

Ideal candidates will assist Quilombo UK in preparing funding bids that contribute to their further development. They should be well-organized, with a proactive attitude to deliver work that adheres to the key objectives of the organization. Candidates should be willing to volunteer at least 12 hours a week, for a duration of 16 weeks.

You will be volunteering as part of the team who are responsible for creating the bids to attract funding for our new or existing projects. The role will involve discussing project ideas and proposals with the management & project teams, searching for the right funding opportunities and preparing bids for submission.

You will work as part of an experienced team, where writing skills and experience in crafting persuasive and compelling content are essential.

Responsibilities:

• Develop and write commercial proposals tailored to meet the specific requirements of clients and align with business objectives.
• Review and revise previously created proposals to ensure accuracy, coherence, and alignment with current business strategies.
• Collaborate closely with other team members, partners, and stakeholders to produce high-quality bid responses, compelling content, and effective key messages that align with win themes.
• Assist in establishing a comprehensive proposal development strategy.
• Propose innovative ideas for bid submissions in line with the established strategy and market demands.
• Collect, organize, and analyze all relevant information to be included in the proposals.
• Manage a detailed “bid plan” and ensure all proposals are approved and submitted before the stipulated deadlines.

Skills and Attributes:

• Proficiency in Microsoft Word.
• Ability to work with Excel is an advantage; support will be provided if necessary.
• Excellent writing skills with a strong understanding of persuasive writing and narrative structure.
• Focused, organized, and able to work efficiently under tight deadlines.
• High level of accuracy and attention to detail.
• Strong communication and interpersonal skills.
• Ability to maintain professionalism and confidentiality at all times.
• Some understanding of commercial market trends and research processes.

Perks:

• A supportive working environment providing opportunities to develop your skills and experience in commercial bid writing.
• Work alongside seasoned professionals eager to share their expertise.
• On-site training programs to help you grow your skill set.
• A casual yet professional office setting with snacks and drinks provided.

Job Type: Part-time

Expected hours: 12 per week

Benefits: Work from home

Schedule:

• Flexitime
• No weekends

Experience:

• Bid writer: 1 year (preferred)

Location:

• Remote (preferred)

Work Location: Remote

What will you be doing?

This role involves leading on Human Resources (HR) within the organisation, ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward, recognition and staff/trustee development.

It is the HR trustee’s responsibility to assess risks and measure the impact of HR interventions, implement organisational policies and practices in the context of furthering charitable objectives and evaluating how they impact beneficiaries and staff. The HR trustee needs to ensure the long-term strategic oversight of the organisation’s staffing requirements in relation to the goals of the charity.

HR Lead Responsibilities:

• To review and recommend current and future strategic resourcing, training and development and annual budgets and plans to the Trustee Board
• To actively contribute to policy setting, strategic direction, goal and target setting, and evaluate performance against targets, budgets, plans and charitable objectives
• To ensure that HR activities and interventions are linked to the organisation’s charitable objectives and complement the organisational culture
• To ensure the Trustee Board monitors and reviews the performance of the charity’s Chief Executive, rewards performance accordingly and identifies development opportunities
• To monitor whether the service complies with its governing document and standards and if the needs of the beneficiaries are being met

Other responsibilities, along with the Board of Trustees, include:

• To ensure the Trustee Board develops a long-term strategy for the food bank with clear objectives which can be monitored and adapted
• To work alongside the Treasurer and the Trustee Board to ensure the organisation’s financial dealings are systematically accounted for and on time, independently examined (on income over £25k) and made publicly available when necessary
• Ensure your charity is accountable, actively complying with statutory accounting and reporting requirements and the law
• To ensure appropriate financial plans are in place for future budget allocations as well as looking after contractual agreements with external partners that award money for core costs and additional projects
• To help promote the organisation to a wider audience of potential funders and beneficiaries
• To ensure the food bank has appropriate procedures to: comply with current legislation and good practice; including employment, health and safety, equal opportunities, safeguarding & GDPR compliance/data protection etc.
• Act with reasonable care and skill, giving your time, thought and energy to your role
• To serve as an additional promoter of the food bank in the community

Candidates would ideally live or work within the city of Leeds or its surrounding area. Candidates living and working more broadly within Yorkshire will also be considered.

What are we looking for?

We are looking for people who want to help their local community. Our ideal candidates would demonstrate: 

• a knowledge of and commitment to the work of the Leeds North & West foodbank.
• a knowledge, ability and passion for people and human resource management
• experience of working in a HR role, including knowledge of managing risk, and overseeing organisational policies, strategy and practice
• confidence to actively participate in discussions concerning the needs of the charity, always acting in its best interests
• experience of working effectively with others
• sound, independent judgement and the ability to think creatively

Whatever your background, we want to make sure you are supported and empowered and enjoy your time volunteering with us. We know that having volunteers from a diverse range of backgrounds, with varying experiences, can help to make what we do as effective as possible. As such, we welcome all applicants regardless of age, religion or beliefs, disability, ethnic background, gender reassignment, sex, or sexual orientation. We also encourage those with lived experience of poverty to apply

What difference will you make?

Alongside wider trustee responsibilities for the overall governance of the food bank, you will actively support the board and the food bank team to focus on the strategic activity that will help reduce the need for our services locally. 

By leading on the HR matters for the food bank, you are part of providing a vital holistic support function in the community, ensuring a dignified experience to anyone visiting or anyone who encounters Leeds North & West Foodbank.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a community champion volunteer you’ll be supporting Sense’s fundraising team, playing a vital role in helping Sense to raise funds and awareness to support people with complex disabilities. 

You’ll engage with individuals, local businesses, and regional press to share our mission, organise events, and inspire others to take action. Whether you’re great at planning events, researching opportunities or connecting with your community, this role has something for you.  

This is a flexible role, with the opportunity to volunteer either virtually or in your local community. We are looking for volunteers able to offer a minimum commitment of 2 hours per month. 

We’re looking for people who are passionate about Sense’s work to support disabled people with complex needs and who have a calm, kind and friendly personality.

Please note that you will not be providing care for the people Sense supports as part of this role.

Due to the nature of the volunteer role, we cannot accept applications for anyone under the age of 18.

The four areas of the role:

As a Community Champion, you’ll have the opportunity to take part in a variety of activities, organised into four main role categories. You can choose to get involved in one or more of these areas, and we’ll discuss your preferences with you as part of the application process. Please note, we don’t expect volunteers to take on every area. Instead, we’ll focus on what interests you most and shape the role around your strengths and skills.

Event volunteer:

Support Sense’s Community Fundraising team by:

• Organising your own fundraising events in aid of Sense.
• Supporting and participating in fundraising events at your local Sense services, and shops.
• Supporting with fundraising admin, for example sourcing prizes for Sense fundraisers.

Skills needed:

• Creative, with fresh fundraising ideas and enthusiasm.
• Organised, with the ability help co-ordinate multiple aspects of an event.

Local public relations (PR) volunteer:

Boost Sense’s profile in your local community by:

• Writing content for local press releases.
• Building a network of local media contacts.
• Supporting regional output of national campaigns. 

Skills needed:

• Strong written communication
• Able to follow branding and messaging guidelines.
• Self-motivated and proactive in seeking opportunities. 

Fundraising researcher:

Help boost Sense’s regional income by researching available grants, partnerships and other local connections. Responsibilities include:

• Researching local grants and business partnerships.
• Researching networking events.
• Helping us to source prizes for Sense fundraising events.

Skills needed:

• Self-motivated, with the ability to work independently.
• Organised, ensuring new leads are accurately recorded and shared. 

Community connector:

Act as an ambassador for Sense, attending events across your community to thank supporters, and forge new partnerships.

• Attending cheque presentations, thanking our supporters.
• Giving presentations about Sense to local schools and community groups.
• Engaging with local businesses and groups, to forge new relationships for Sense.

Skills needed:

• Strong communication skills and enjoys public speaking opportunities.
• Well-connected in their local area, and love engaging with people.

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles. 

• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

About the organisation:
Diaspora Woman is a social and cultural organisation dedicated to promoting the empowerment, visibility, and leadership of migrant, Afro-descendant, and Spanish-speaking women in the UK and internationally.

We generate vital spaces for training, connection, and participation for women and families who are survivors of conflict and gender-based violence, as well as Afro-Latin communities and individuals of diverse backgrounds and identities. We drive social change through community organising, education, art, and comprehensive support.

About the Role: 
We are seeking a proactive and committed Volunteer Administrative Assistant to help strengthen our internal structure and increase our impact. This role is crucial for ensuring our data, records, and institutional memory are well-organised, allowing us to focus on our core mission.

Key Functions will include:

This role is essential for contributing to the economic and logistical sustainability of Diaspora Woman. The successful volunteer will help secure the resources and spaces necessary for our work to thrive.

• Funding Research: Identify potential donor entities, grant programs, and relevant funding calls or tenders.
• Proposal Development: Contribute to the preparation of proposals and strategies aimed at securing financial resources.
• Venue Sourcing: Locate free or subsidised venues and spaces suitable for hosting our workshops, events, and meetings.
• Innovative Initiatives: Propose innovative community sustainability and resource generation initiatives.
• Partnership Building: Participate in the creation of strategic alliances with institutions, embassies, and related organisations.

Your Commitment:

• Hours: 6 to 8 hours per week (flexible).
• Duration: 3 months (with the possibility of extension).
• Location: Hybrid (Remote work + online follow-up meetings every 15 days). 
• Supervision: You will be supervised by the Diaspora Woman Coordinator.
• Please note, volunteers will occasionally be required to attend in-person events in London (approximately once every two months), depending on our yearly program schedule.

What We Are Looking For:
We are looking for individuals committed to equity, human rights, and social transformation. All nationalities, genders, and gender identities are welcome.

Essential Requirements:

• Bilingual Proficiency: Fluent spoken and written Spanish and English is required.
• Commitment: Interest in migration, gender equity, culture, and sustainability issues.
• Skills: Strong abilities in organisation, communication, and administrative/social management.
• Work Style: Ability to work autonomously and collaboratively in diverse environments.
• Availability: Must be able to commit to 6-8 hours per week.

Why Volunteer With Us?
This is a significant opportunity to be part of an international network of women and communities transforming lives through solidarity and empowerment. You will:

• Gain Experience: Learn about social project management, international cooperation, and communication for change.
• Develop Skills: Enhance your organisational, leadership, and community management skills.
• Make a Difference: Directly impact Spanish-speaking migrant women and communities in the UK and beyond.
• Receive Recognition: Upon completion, you will receive an Official Volunteer Certificate detailing your role, hours, and competencies acquired. Reference letters may also be provided based on performance and commitment.

Ready to use your administrative skills to support empowerment and social justice? Apply today!

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Join the Board of Ensonglopedia, a newly registered arts charity working at the intersection of education, the performing arts and science.

We make musical comedies on science topics for theatres, festivals and schools, alongside workshops in educational, community and disability settings. Our work also includes music videos, documentaries and books, all created under the artistic direction of award-winning theatre maker and science communicator John Hinton.

Recent projects include The Puddle at the End of the World (about the climate crisis and migration), Light Fantastic! (the science of light), and Forces at Play (a Brooklands Museum commission).

Having become a registered charity in 2024, we are entering an exciting new chapter – expanding our network of creative partners and deepening our inclusion work. We’re now seeking up to four new Trustees to help guide our strategic direction and support the Artistic Director.

We welcome applicants with experience in finance, charity governance, touring theatre, fundraising, or legal expertise, as well as those with lived experience of disability and/or neurodivergence. No prior board experience is required.

Trustees attend four online Board meetings per year and are invited to company events and sharings. The role is voluntary, with travel expenses covered as needed.

A cancer diagnosis brings extra expense from day one. Every child or young person with a cancer diagnosis has a short-term disability and needs to apply for Disability Living Allowance (DLA) or Personal Independence Payments (PIP). The forms are long and complex and sometimes families need advice or support to ensure they include enough information to receive the correct level of financial support.

Your empathy, understanding and ability to identify the key information to enable families and young people to claim financial assistance will have a tremendous impact easing stress and allowing them to concentrate on supporting themselves physically and emotionally.

You will be an important part of the team and provide practical support to young people and families completing DLA and PIP forms which can seem lengthy and daunting to young people, and families. Each family’s needs are different, however support via benefits such as DLA and PIP are usually one of the first recommendations made to families seeking financial advice.

What you’ll be doing:

• Providing face to face to support to families of children and young people with a diagnosis of cancer
• Actively listening to families and asking relevant questions to enable them to identify specific support needs
• Supporting families to complete complex forms to enable them to claim DLA or PIP
• As a key part of the team recognise when to ask for other team members for advice or support

This will include:

• Looking at the DLA/PIP form with the family or young person
• Explaining the information Department of Work and Pensions (DWP) needs
• Coaching the family to include as much detail in their answers as necessary

The practical support required for this role will vary from taking the time to read through an application with a young person or family, who require a second opinion.  Others may require questions to be re-phrased to simplify them and make them more applicable to their lived experience.

You will be providing guidance on how to answer the questions on the forms and useful information to include. It may occasionally include filling in the form with the family/young person when they are not able to complete it themselves

Booking slots will be flexible to meet the individual need (30 minutes up to 2 hours)

There is scope and opportunity in this role for development into supporting families or young people with appeals.

What we’ll give you:

• The satisfaction of using your skills and talents to make a tangible difference in the lives of young cancer patients
• A solid introduction and first-hand experience of working in the charity sector with the opportunity to meet other Teams across the organisation and gain a clear insight into the day-to-day work of Young Lives vs Cancer
• Full induction and training with support from a dedicated volunteer manager
• The support of a friendly and knowledgeable team
• Experience of working with a social care team and opportunity to develop communication and planning skills and advocating for families
• Experience of working with and directly supporting children and young people with cancer and their families
• And of course, we’ll cover any out-of-pocket expenses in line with our Volunteering Policy!

You should be able to volunteer for 2 hours per week during Monday to Friday between 10am and 3pm at our Home from Home in London WC1.  We are flexible as to days or times to fit in with your other commitments.

We may close applications for this role early depending on applications

Job Title: Admin Assistant                                                                               

Reports To: Department Manager 

Location: Remote 

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
Solta o Jogo is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a dedicated Admin Assistant to support the day-to-day coordination and administrative operations behind this exciting and community-driven programme.

Position Overview:
The Admin Assistant will play a vital role in supporting communication, event coordination, documentation, and volunteer tracking. This position is perfect for someone looking to gain hands-on experience in nonprofit administration, event logistics, and team coordination. The role offers flexibility, skill development opportunities, and the chance to make a meaningful impact within the community.

Key Responsibilities:

Event Coordination Support

• Schedule and manage logistics for project events, workshops, and community showcases.

• Track bookings, rehearsals, and venue use to ensure a smooth timeline.

• Support RSVP management and communication for performances and activities.

Data & Documentation Management

• Maintain and organise project records such as attendance sheets, registration forms, and feedback.

• Ensure digital files are properly stored and accessible for all team members.

• Assist in compiling reports and summaries post-events.

Communication & Liaison

• Serve as a contact point for public and internal queries related to the project.

• Help coordinate communication between departments involved in the project (HR, Marketing, PR, Finance).

• Communicate with facilitators, artists, and partners to confirm details and provide logistical support.

Resource & Inventory Support

• Track inventory of promotional and event materials.

• Assist in coordinating procurement and delivery of materials for activities and performances.

Volunteer Coordination

• Monitor onboarding progress of volunteers engaged in Solta o Jogo.

• Assist with preparing and maintaining volunteer schedules.

• Provide administrative support during volunteer briefings and training.

General Administrative Duties

• Take meeting minutes and circulate action items.

• Help draft internal updates, task lists, and team reminders.

• Provide general clerical support as needed.

Required Qualifications:

Education:
No specific degree required, but experience in administration, event coordination, or office support is desirable.

Skills & Attributes:

• Excellent organisational and time-management skills.

• Proficiency in Microsoft Office (especially Word and Excel).

• Strong verbal and written communication skills.

• Attention to detail and ability to multitask efficiently.

• Friendly, professional, and proactive attitude.

• Ability to work independently as well as collaboratively with remote teams.

Benefits:

• Gain practical experience in nonprofit administration and cultural event coordination.

• Work flexibly with a remote, supportive team.

• Contribute to a vibrant, meaningful community project.

• Receive mentoring and transferable skill development.

• Local travel reimbursement for any in-person events or meetings (if applicable).

Equality Statement:

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we welcome applications from individuals of all backgrounds.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a community champion volunteer you’ll be supporting Sense’s fundraising team, playing a vital role in helping Sense to raise funds and awareness to support people with complex disabilities. 

You’ll engage with individuals, local businesses, and regional press to share our mission, organise events, and inspire others to take action. Whether you’re great at planning events, researching opportunities or connecting with your community, this role has something for you.  

This is a flexible role, with the opportunity to volunteer either virtually or in your local community. We are looking for volunteers able to offer a minimum commitment of 2 hours per month. 

We’re looking for people who are passionate about Sense’s work to support disabled people with complex needs and who have a calm, kind and friendly personality.

Please note that you will not be providing care for the people Sense supports as part of this role.

Due to the nature of the volunteer role, we cannot accept applications for anyone under the age of 18.

The four areas of the role:

As a Community Champion, you’ll have the opportunity to take part in a variety of activities, organised into four main role categories. You can choose to get involved in one or more of these areas, and we’ll discuss your preferences with you as part of the application process. Please note, we don’t expect volunteers to take on every area. Instead, we’ll focus on what interests you most and shape the role around your strengths and skills.

Event volunteer:

Support Sense’s Community Fundraising team by:

• Organising your own fundraising events in aid of Sense.
• Supporting and participating in fundraising events at your local Sense services, and shops.
• Supporting with fundraising admin, for example sourcing prizes for Sense fundraisers.

Skills needed:

• Creative, with fresh fundraising ideas and enthusiasm.
• Organised, with the ability help co-ordinate multiple aspects of an event.

Local public relations (PR) volunteer:

Boost Sense’s profile in your local community by:

• Writing content for local press releases.
• Building a network of local media contacts.
• Supporting regional output of national campaigns. 

Skills needed:

• Strong written communication
• Able to follow branding and messaging guidelines.
• Self-motivated and proactive in seeking opportunities. 

Fundraising researcher:

Help boost Sense’s regional income by researching available grants, partnerships and other local connections. Responsibilities include:

• Researching local grants and business partnerships.
• Researching networking events.
• Helping us to source prizes for Sense fundraising events.

Skills needed:

• Self-motivated, with the ability to work independently.
• Organised, ensuring new leads are accurately recorded and shared. 

Community connector:

Act as an ambassador for Sense, attending events across your community to thank supporters, and forge new partnerships.

• Attending cheque presentations, thanking our supporters.
• Giving presentations about Sense to local schools and community groups.
• Engaging with local businesses and groups, to forge new relationships for Sense.

Skills needed:

• Strong communication skills and enjoys public speaking opportunities.
• Well-connected in their local area, and love engaging with people.

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles. 

• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate