Training volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Admissions Assistant
You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you.
The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:
- Welcoming and engaging with visitors, sharing information about the museum and its collection.
- Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
- Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
- Creating positive experiences to encourage return visits and word-of-mouth recommendations.
- Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
- Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
- Conducting online research and building contact lists to support marketing efforts.
- Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!
Who we’re looking for:
We’d like to extend an invitation to anyone, particularly members of the local community. Full training will be provided, we are looking for anyone with:
- Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
- Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
- Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
- Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
- Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
- A good telephone manner
- Good team working skills
This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.
Training and support:
All volunteers will first be invited for a trial shift. We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.
Availability:
We are primarily looking for Saturday volunteers, as this is our busiest day. We are looking for volunteers who would ideally like to donate 2-4 shifts per month, either as a 10-1.30pm shift, or a 1.30-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.
Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose of the role
To provide telephone friendship service to veterans (and their partners) in their own homes.
Key focus
- To provide telephone friendship and companionship which is appropriate, and person centred. You will need the use of your own telephone /mobile.
- The use of a quiet safe space so you can concentrate on the call and maintain confidentiality.
- Provide telephone support to alleviate loneliness and social isolation and help to build confidence.
- Report any concerns or problems to the volunteer coordinator immediately.
- To record information about the call on the telephone log and submit this monthly.
- Read and understand the information provided as part of the induction training.
- Understand and work to the Telephone Friendship Service guidelines, boundaries and expectations.
- Adhere to Royal Star & Garter confidentiality policy.
- To take care of own Health & Safety and that of others affected by your volunteering activities.
- Promote the reputation, culture and ethos of the charity as a quality provider of excellent care and customer service.
Time commitment
Minimum of 1 hour per week. There is no time limit on the length of service, but Telephone Friends are asked to make a commitment for a minimum of 12 months.
Our Values
We are a values-based organisation and strive to demonstrate our values in all we do:
With love: We carry out our work with love, care and compassion
Living positively: We are optimistic in everything we do, supporting veterans and their partners leading happy, fulfilled lives
As a family: We work and live as one team, one family, one community
Standing in their shoes: We show admiration and respect for people and never forget what they have done
Take courage: We are not afraid to what is right and what is needed
What we are looking for from volunteers
Essential skills and attributes
It is essential that you are a naturally caring character that always puts people first, shows kindness, warmth, compassion and respect at all times, and loves to embrace life to make it meaningful for yourself and those you support. Others include:
- You enjoy working as part of a team
- You understand how to operate within a confidential environment
- You are aware of the needs of older people
We are also looking for people who are willing to undertake induction and training and who will work within our guidelines and policies. The role is dependent on a DBS check.
Behaviours & characteristics
- Good listening and communication skills
- Naturally patient and able to demonstrate sensitivity
- Reliability and at the same time flexible to changing needs
Don’t worry if you are new to a role like this. We will support and train you and encourage you on your telephone friendship journey.
Pathway to becoming a volunteer
- Application Form
- Informal meeting
- References
- Enhanced Disclosure & Barring Check
- Induction Training
Other information you need to know
This is a remote role, and you will be required to attend online induction training.
You will need access to a phone to make calls and access to emails to receive information regarding your calls.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable GCSE English tutors to provide educational support and a fun, safe learning environment for young people living with long-term illnesses.
What will you be doing?
- Run tutoring sessions online to support a young person.
- Offer subject area knowledge and expertise related to GCSE English.
- Help to combat social isolation through fun and engaging tutoring sessions.
What are we looking for?
Subject Knowledge: Strong understanding of GCSE English concepts and specifications.
Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
Reliability: Consistent availability for the agreed-upon time commitment.
You must be a UK resident and be at least 18 years old.
What difference will you make?
Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
The opportunity to fight education inequities and make a difference in a young person's life
Enhanced DBS Certificate
Safeguarding level one training
Skill development opportunities and practical experience
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable A-Level Maths tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses.
What will you be doing?
Run tutoring sessions online to support a young person.
Offer subject area knowledge and expertise related to A-Level Maths.
Help to combat social isolation through fun and engaging tutoring sessions.
What are we looking for?
Subject Knowledge: Strong understanding of A-Level Maths concepts and specifications.
Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
Reliability: Consistent availability for the agreed-upon time commitment.
You must be a UK resident and be at least 18 years old.
What difference will you make?
Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
The opportunity to fight education inequities and make a difference in a young person's life
Enhanced DBS Certificate
Safeguarding level one training
Skill development opportunities and practical experience
The client requests no contact from agencies or media sales.
The Royal College of Surgeons of Edinburgh is seeking one Expert Layperson to sit on its Remuneration, People and Workplace Culture Committee to contribute their expertise to support the College.
We are specifically seeking candidates with senior expertise in People leadership experience to help us be a world class employer, so we attract and retain great talent across our varied staff roles.
The Royal College of Surgeons of Edinburgh (RCSEd) was founded in 1505 by Royal Charter granted by King James IV. From the discoveries of Simpson and Lister to modern-day pioneers of medicine and dentistry who are developing simulation, VR, and robotics, we have been driving innovation in medicine for five centuries – making it better for patients across the globe.
As a charitable membership organisation, with just under 32,000 members worldwide, we pride ourselves in providing high-quality education, training, and professional standards assessment for our family of members.
We are headquartered in Edinburgh in our home at Surgeons’ Hall, the world-famous category A listed building designed by William Henry Playfair in 1832. Our main Campus hosts a dedicated skills laboratory, the Surgeons' Hall Museums, the College Library and Archives, as well as function and meeting facilities.
The College employs around 200 staff who are mostly based in Edinburgh, although we also have offices in Birmingham and Kuala Lumpur. We also have a commercial arm, Surgeons Quarter Ltd, which, amongst other things, runs the Ten Hill Place hotel.
You can find out more about the College here.
About the Remuneration, People and Workplace Culture Committee
The Remuneration, People and Workplace Culture Committee assists the Trustee Board in fulfilling its oversight and governance responsibilities in connection with its staff, remuneration, pensions and workplace culture activities. It provides assurance to the Trustee Board on how the College meets required policies, standards, best practice and regulatory requirements in relation to its remit and duties.
The Committee is made up of clinician members of the College’s Trustee Board, with an external lay chair. It is supported by senior staff of the College, particularly the Head of HR and Learning.
The main functions of the Committee are to:
· Assist the Trustee Board in establishing and regularly reviewing the College values
· Provide assurance to the Trustee Board that the College is an inclusive employer of choice which provides a nurturing environment and ensures our staff feel valued and supported
· Monitor compliance with all legislation and charity guidance relevant to the remit of the Committee and provide assurance to Trustee Board on such matters
· Consider and recommend to the Trustee Board the College’s remuneration and benefits strategy, ensuring co-ordination with Surgeons Quarter
· Agree the College’s remuneration policy for all staff, ensuring co-ordination with Surgeons Quarter, and set the individual remuneration and employment packages of senior management staff of the College.
To be a strong voice for our family of members, developing their careers, upholding standards, and promoting patient safety globally.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable A-Level Psychology tutors with knowledge of the AQA syllabus to provide educational support and a fun, safe learning environment for young people living with serious illnesses.
What will you be doing?
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Run tutoring sessions online to support a young person.
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Offer subject area knowledge and expertise related to A-Level Psychology.
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Help to combat social isolation through fun and engaging tutoring sessions.
What are we looking for?
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Subject Knowledge: Strong understanding of AQA A-Level Psychology concepts and specifications.
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Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
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Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
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Reliability: Consistent availability for the agreed-upon time commitment.
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You must be a UK resident and be at least 18 years old.
What difference will you make?
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Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
-
Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
-
Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
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The opportunity to fight education inequities and make a difference in a young person's life
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Enhanced DBS Certificate
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Safeguarding level one training
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Skill development opportunities and practical experience
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is the purpose of this role? To help with collections and deliveries of furniture, and transfer of stock between our shop in Sutton in Ashfield and our storage unit at Ransom Wood.
What impact does this role have? This role helps the shops to run efficiently and effectively, to be able to sell products for Age UK Nottingham and Nottinghamshire, which in turn, can be used to allow Age UK Notts to continue to run effective services for older people.
What activities might you be involved in?
· Travelling with the driver to pick up donated items (furniture, white goods, bric-a-brac, clothing, or a mix of all 4)
· Completing deliveries with the driver to customers’ homes
· Processing items at Ransom Wood storage unit when there is no room to deposit them straight into the shop.
· Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct
What are we looking for?
· The physical ability to lift and move furniture and other stock so applicants should be physically fit and be able to complete these tasks
· A willingness to complete a variety of tasks both at the shop and at the Ransom Wood storage unit.
· An individual who gets on well with people to facilitate good customer service.
When would you be needed to volunteer?
The Sutton Shop is open Monday – Saturday between 10am and 4pm, and we are looking for individuals to support on one day each week (to be discussed and agreed following a successful interview).
What training will you be given?
You will be given all the training you need to enable you to carry out your role which will include a thorough induction.
What can you gain from this opportunity?
· The chance to make a difference to older people’s lives
· Ongoing support, ensuring your volunteering experience is a fulfilling and positive one
· A comprehensive training programme
· The opportunity to learn new skills
· Experience to add to your CV
· The opportunity to meet new people and make new friends
· Reimbursement of out-of-pocket expenses as defined in the Age UK Notts Volunteer Handbook
Additional Information
Please note a Basic DBS (Disclosure and Barring check) is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.
***Please note that we don’t offer sponsorship or accept overseas applicants***
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every child deserves the chance to succeed, regardless of their background. Action Tutoring is a charity dedicated to closing the attainment gap and creating a more equitable future for young people.
We're building a diverse community of tutors passionate about educational equity. We are seeking dedicated volunteers from all walks of life to tutor and support pupils facing socio-economic disadvantage in maths and English.
As a volunteer tutor, you’ll:
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Tutor a group of 1-3 pupils (primary or secondary), with options to support online or in-person.
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Dedicate just one hour a week for a 10-20 week programme.
We provide the resources - you bring your enthusiasm! You’ll use our workbooks to deliver your sessions.
Whether you're a university student, a working professional, retired or simply looking to give back, your hour a week can open doors to brighter futures for these young people and make a lasting impact.
What you'll gain:
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Comprehensive training (2-hour induction, technical training for online tutors, optional further skills training).
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Ongoing support from your dedicated programme coordinator.
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Structured session plans and workbooks.
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Travel expense reimbursement (up to £5 per session).
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Free DBS check.
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Optional tutor socials and buddy system.
We look for volunteers with:
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Solid subject knowledge in the area they wish to tutor, which may be demonstrated by a degree or grade B at A-level qualification (or equivalent) or relevant experience.
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The ability to explain concepts clearly and patiently.
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A commitment to supporting pupils’ academic progress.
We recognise that valuable experience can be gained through diverse routes. If your qualifications differ from those mentioned, we still encourage you to apply. Please highlight any relevant experience or skills in your application.
We welcome applications from volunteers across England, Wales, Scotland, and Northern Ireland. (Please note: This is a volunteer, unpaid position.)
Our programmes run during term time, and you can sign up at ay time throughout the year.
Our volunteers say:
" The Action Tutoring team has been fabulous in their support: timely updates, always available, closely following progress, and ready to intervene where needed, very professional indeed!"
"Volunteering is very rewarding. I would say the skills that one develops from teaching the pupils are transferable to any walk of life and make you a better person. I would highly recommend it."
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of our future? After a period of growth Grassroots Suicide Prevention are seeking to recruit further trustees.
We are a national suicide prevention charity, and our vision is a future where more lives are saved from suicide. We empower people to help saves lives from suicide through connecting, educating, and campaigning nationally:
· Connecting: We listen and connect people to support through our Stay Alive app, tools, and resources to help keep people safe from suicide.
· Educating: We offer bespoke and evidence-based consultation and training, co-designed to empower individuals, organisations, and communities to develop the skills and confidence to help save lives.
· Campaigning: We help remove the stigma around suicide. We know that most suicides are preventable with timely intervention and the right support. We raise awareness through campaigning on the ground and influencing at a strategic level.
As a Trustee, you will be joining a charity in a strong position with an ambition to build on our successes. We will be looking to build on existing activities and developing new innovative projects.
Trustees are our most senior leaders. They set our strategic direction, make sure we’re using our resources effectively and ensure we’re having the greatest possible impact in the communities in which we work. Trustees are expected to undertake duties in a manner that reflects GSP’s values and ethos.
We are particularly looking for Trustees with skills and experience in one of the following areas:
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charity experience, ideally a CEO or former CEO who has grown a local charity into a national
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fundraising and/or someone who sits across marketing, comms and fundraising but with more experience on fundraising than comms
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frontline support both online/digital and face to face in health and social care
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business development and networking
We are a friendly and welcoming organisation and are passionate about what we do. You’ll be joining our Board of Trustees at an exciting time with lots of opportunities to build on our success over the next few years. If you have the time and enthusiasm to be part of something amazing, please get in touch.
We welcome applications from those with lived experience.
If you would like to apply and/or find out more about this position, please see the job description attached.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a caring nature and a desire to join a friendly team helping others? As a Volunteer Carer at Skanda Vale Hospice you'll have the opportunity to make a meaningful difference in the lives of our patients and their loved ones.
Your role will focus on providing personalised, hands-on care with warmth and dedication. You’ll be part of a great team in a supportive and encouraging environment – we’ll provide you with the training and everything you need to thrive in this rewarding role.
Please note: unfortunately, we are unable to provide visa sponsorship for overseas volunteers.
About Skanda Vale Hospice
Skanda Vale Hospice offers unhurried, highly individualised care and respite to families affected by life-limiting illnesses, completely free of charge. A beautiful and happy place, filled with laughter and vibrant colour, our hospice is nurse led and primarily run by volunteers. Volunteering with us means being a valued part of a dedicated team who give of themselves wholeheartedly. Compassion is at the heart of what we do, expressed by human kindness, generosity and a deep commitment to the well-being of everyone we care for and work alongside.
What will I be doing?
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Providing hands-on care and support to patients in their daily living, including personal care and eating and drinking, according to their individual needs. Helping them move around the hospice and gardens, organising and assisting with recreational activities, and accompanying them on outings when needed.
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Offering emotional support and a compassionate presence; a listening ear, empathy, and understanding during difficult times. Creating a warm and nurturing environment where patients and their families feel valued, respected, and cared for.
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Working with nurses, other carers, companions, therapists, and team members to support great team spirit. Sharing relevant information and observations to support patient care planning, decision-making and record-keeping.
How much time should I give?
Ideally, an average of one shift a month, but scheduling can be flexible, based on your availability and hospice needs. Some volunteers commit to regular shifts while others have a more variable pattern of availability.
What are the benefits of being a Volunteer Carer?
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Sense of purpose, knowing you are making a positive difference to people's lives.
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Being valued and appreciated as a key part of a supportive healthcare team..
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Working in a welcoming place with other warmhearted people.
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Earning Tempo Time Credits to spend on activities both locally and across the UK.
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Travel expenses reimbursed.
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Free accommodation if participating in our residential volunteering program.
What do I need to have?
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A compassionate and empathic nature, with a genuine desire to support and care for others.
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An ability to interact sensitively and respectfully with patients and their families.
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Basic understanding of the principles of care and hygiene.
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Patience, resilience, and the ability to remain calm.
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Reliability with a sense of commitment to giving your best.
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Willingness to take part in the training and orientation which we provide.
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Ideally, some experience of caring – either at home or in a care setting.
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Ideally, some experience of teamwork with people from various backgrounds.
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A permanent UK address or a visa that allows you to stay and volunteer in the UK (unfortunately we cannot sponsor visa applications).
What training and support will I be given?
Our Volunteer Carers receive comprehensive induction and training. This includes shadowing, one-to-one support, team sharing and development opportunities plus additional learning as needed. Volunteer Carers are supported by the Healthcare Support Workers’ Lead and the Lead Nurse to ensure they feel confident and capable in their role.
How do I find out more?
Contact us or drop in at one of our Coffee Mornings. These are held between 10.30 am and 12.30 pm on the last Thursday of each month and offer the chance for an informal chat and a look around - while enjoying fresh coffee and homemade cake, free of charge. Come along, we’d love to meet you!
Our mission is to provide the very best care that we can to support people facing life-limiting illnesses.




The client requests no contact from agencies or media sales.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.
Tasks and Responsibilities
If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.
Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.
As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week.
Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.
As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.
Selection Criteria
A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:
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Understand the difference between being friendly and being a friend
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Be aware of your own mental health and wellbeing
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Be open-minded
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Be supportive
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Be reliable
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Be discreet and able to respect confidentiality at all times
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Be accepting and non-judgemental
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Be passionate about contributing some of your time to a cause such as Shout
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Adopt a growth mindset, and be willing to accept feedback
Requirements
- You must live in the United Kingdom or New Zealand while volunteering.
- You must be over 18 years of age.
- You will need a reliable internet connection and a private place to take your shift.
- All of your volunteering must be done using a laptop or desktop computer and Google Chrome.
It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health.
Before you apply, please consider whether either of the following applies to you:
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Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.
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Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?
Benefits to Volunteers
The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.
Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.
Application Process
You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.
You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you.
We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send.
Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way.
This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.
We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents.
Please allow up to a month for us to review your application and return a decision.
If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sustainability Research Volunteer
People & Planet is looking for volunteers to assist with compiling its 2025/26 People & Planet
University League; the only higher education ranking that classifies based on ethics and climate
justice criteria.
Universities impart skills and knowledge, form life-long beliefs and behaviours, act as centres of
communities, employ, house and feed large numbers of people and promote the creation and
sharing of knowledge. We believe this makes them uniquely placed to lead on environmental and
ethical issues. For this reason the People & Planet University League has been running since 2007
and has been published by high-profile media partners such as The Guardian (2021, 2022. 2023,
2024) and whose data is used in the Sunday Time Good University Guide.
Volunteers will research publicly available university documents and assess universities against
our marking criteria, which cover a wide range of climate and social justice issues including
decarbonisation, fossil fuel divestment, ethical banking, workers’ rights and environmental
management among others. This work will help to incentivise the university sector towards taking
immediate and appropriate action on the climate crisis and upholding the rights and wellbeing of all
people internationally.
The role will develop and improve the following areas:
● Qualitative research skills
● Attention to detail
● Use of data collection software
● Time management and keeping to deadlines
● Working independently and remotely
● Communication skills
● Knowledge of environmental management processes and sustainability reporting.
Training is provided for the role. We believe the skills and experience gained could be valuable for
a number of career paths, including working in NGOs, corporate sustainability, estates
management, higher education policy making, research and campaigning among many others.
People & Planet would like to support volunteers in their future careers, so will give all volunteers
an official reference letter on successful completion of their placement and will act as a referee for
future positions for which you may apply. From last year’s cohort, 100% said they would
recommend this position to someone who wanted to add experience to their CV.
Feedback from previous volunteers
‘I think as someone looking for relevant experience to bolster a CV, this is a helpful and
not-too-time-consuming position. It had exactly the kind of flexibility that I required at this point in time.’
‘It's a really great opportunity to hone one's research skills, learn more about what our universities can do to
improve their impact on the planet, and make a small but real difference.’
Person Specification -the following are essential:
- Access to a computer or laptop and internet connection.
- Familiarity with desk-based research.
- Ability to work accurately and efficiently to agreed standards.
- Reliability and commitment to completing work to deadlines.Sustainability Research Volunteer
- Able to communicate needs with staff at People & Planet and if needed, ask for appropriate
- support to complete tasks in time.
- Ability to search policy documents for specific information in English.
- Ability to assess information against standardised frameworks.
- Ability to work remotely and independently
The following are desirable:
● Awareness of current issues in sustainability and ethics.
● Experience of research and data collection.
● An interest in higher education policy.
You will need to commit to
● Two 25 hour weeks of remote work in July and August.
● 5 hours work per day for the two week period. Volunteers can manage their own time
flexibly and will receive support from People & Planet, but must meet task deadlines on a
weekly basis and attend a short daily meeting.
● One half day of remote training and induction the week prior to your 2 week engagement.
● Attending a brief meeting in the morning or afternoon each day and one individual check-in
meeting in week 1.
Summer timetable
June 30th-July 11th Ethical Investment and Banking, Ethical Careers and Recruitment,
Education for Sustainable Development. Training and induction w/c 23rd June
July 21st-1st August Sustainable Food, Staff & HR, Environmental Policy and Strategy
Training and induction w/c 14th July
August 11th-August 22nd Managing Carbon, Workers’ Rights, Staff and Student
Engagement, Environmental Management and Auditing. Training and induction w/c August
4th
Application
Applications will be processed on a rolling basis until positions are filled, so please apply early to
avoid disappointment. The deadline for applications is Friday June the 6th 2025
Candidates will need to attend a non-competitive group recruitment session and complete an
online self-access task before being invited to volunteer with us.
Please let us know if you have specific access needs and what we can do to make the interview,
training and volunteer experience more accessible to you, including organising a one-on-one
interview. We welcome people with hearing loss, deaf and or disabled people to apply for thisSustainability Research Volunteer volunteer opportunity -unfortunately we don't use BSL so would need to make alternative support provisions for the training, unless a BSL interpreter can join you. If you have specific needs where
we might support you by making this volunteering opportunity more accessible, please let us know via email
People & Planet welcome applications from BAME folks and people of colour, from disabled people, from LGBTQI*people, from people who speak English as a second language, from people who identify as non-binary gender, from women, from people of different ages, from people with caring responsibilities and from people with irregular migration status, people seeking asylum in the UK or with a migrant background, folks with a working class background, and everyone else.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support
The client requests no contact from agencies or media sales.