Training volunteer volunteer roles
Founded in 1879, Together for Mental Wellbeing is the longest-established mental health charity in England. We work to ensure that everyone who experiences mental distress is valued, can live the life they choose and can determine their own future.
What we do
Together for Mental Wellbeing is a national charity that supports people who experience mental distress to lead fulfilling and independent lives.
We work with approximately 4,500 people every month via 70 projects throughout England, but we aspire to reach many more people through our recently refreshed five-year strategy.
Our services include:
- personalised support in the community
- accommodation based support
- advocacy services, including in secure hospitals
- criminal justice services, including in courts and probation services
What makes us stand out is that we put people at the centre of their own support – they set their own goals and are in control of how we work alongside them to achieve these. We value people as experts in what works best for them, and draw on their skills and strengths to build resilience and support networks so they can eventually manage without us
This means we value people as experts in what works best for them, and each individual we work with influences and shapes the support they and others receive from us. It also means we provide opportunities for people experiencing mental distress to work with Together to draw on their experiences to help us improve the quality and experience of the services that we provide.
We are committed to promoting service user leadership wherever possible; this is why we recently launched our Lived Experience Network, a free, members-based community.
Our values
We work together to facilitate choice through involvement, by doing what we say, never giving up on people, and looking to constantly improve how we work.
Our Board
We have an effective and collaborative Board of enthusiastic, friendly and committed trustees, who lead the development of Together and ensure that the charity exemplifies good practice.
The opportunity
We wish to add new trustees to our Board and have identified some recruitment priorities:
- We are seeking at least one individual with lived experience of mental distress who can draw on their unique knowledge and insights as to how mental distress impacts on people’s lives, and share their passion and enthusiasm to drive the aspirations of the organisation.
Our approach is for the individual to determine whether or not they have lived experience of mental distress. One person’s lived experience is no more or less important than another’s.
- We wish to increase the gender diversity of our leadership at Together; we currently have a high proportion of men.
Having completed a recent Board skills audit we also encourage applicants with experience of the following areas:
- Human resources and workforce planning
- Forensic psychiatry
- Public sector procurement/contracting
- Knowledge of health and wellbeing service providers from the Voluntary, Community and Social Enterprise (VCSE) sector
- Digital development and innovation
- Auditing and risk management
- Financial management and accounting
However, all applications are welcomed and will be considered. We also recognise that people are often juggling multiple commitments and can offer flexibility as to when you take up the role.
We offer a full induction, along with ongoing training and development opportunities. Although our trustees are unpaid volunteers all expenses related to the role will be paid in full.
Typically trustees will attend around 10 meetings per year, occasional virtual attendance is possible, and be invited to events and visits. With preparation time for meetings this can equate to a commitment of 1-2 days per month.
As a Trustee you will:
- Join a committed and friendly Board
- Help shape our strategic development as a charity
- Influence our innovative projects and initiatives, especially with service users
- Develop new skills and knowledge
- Be supported to attend relevant conferences and other training events
- Help improve the mental health and wellbeing of people and communities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPCA South London
Our charity shop in the heart of SW17 7TW is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!
As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.
About Our Charity Shop
The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.
Volunteer Charity Shop Assistant responsibilities
- Helping customers in the shop find what they need.
- Accepting donations of items and money from the public.
- Processing sales through the till and card machine, including Gift Aid.
- Sorting through donated items to determine what we can sell.
- Preparing donated items for sale by steaming and hanging and items.
- Merchandising stock on the shop floor.
- Creating attractive shop window displays.
What we are looking for in a volunteer Charity Shop Assistant
- Friendly volunteers who are confident talking to people.
- Retail experience would be ideal but is not necessary as full training will be given.
- We are ideally aiming for someone who is flexible and can offer an ongoing commitment.
- Good communication and numeracy skills.
- You will need to be aged 16 or over.
What we can offer you as a volunteer Charity Shop Assistant
- A way to meet new people and make new friends in your local area.
- A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
- An excellent induction and training programme relevant to your role.
- The opportunity to make a huge difference to the welfare of animals.
- Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.
If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!
We hope you are interested in volunteering for the South London Branch
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love a good chat, enjoy meeting new people, and want to make a real difference in someone’s life? Come and be part of something special!
We’re looking for friendly, outgoing volunteers to help at our monthly social group meetings. These gatherings are a lifeline for many of our members living with combined sight and hearing loss — offering connection, laughter, and a safe space to make new friends.
What You’ll Be Doing
As a Group Volunteer, you’ll be the welcoming face that makes our members feel at home. Your role might include:
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Greeting members with a warm smile
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Helping with lunch and refreshments
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Spending time chatting and socialising
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Supporting members with mobility or guiding, if needed
Our Newham group meets every fourth Thurday of the month from 1pm to 3pm — just two hours to brighten someone’s day!
Got a Talent? Share It!
Whether you’re a quiz master, a crafty creator, a musical marvel, or have a few magic tricks up your sleeve — we’d love to see what you can bring! Your unique skills could add that extra sparkle to our sessions.
What You’ll Get
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Full training and 1:1 support
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Opportunities to learn and grow in your role
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The joy of knowing you’ve made a real difference
All you need is a friendly, welcoming manner and a willingness to help. We’ll take care of the rest.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a few brilliant people to join us as Trustees at Harrogate Skills 4 Living — and if you care about inclusion, safeguarding, and good governance, you might be exactly who we need.
HS4L supports adults with learning disabilities and autism through a mix of learning programmes, a community café, a chocolate‑making social enterprise, a Day Service ,two residential care homes, and supported living flats. It’s a vibrant, hands‑on organisation with a big heart and a growing footprint.
As we plan for long‑term financial sustainability, we’re keen to bring in trustees with experience in areas like finance, HR, safeguarding, social care, digital, or social enterprise. Most of all, we’re looking for people who believe in safe, high‑quality support and want to help shape our future.
If that sounds like you — or someone you know — I’d love to chat.
Julia Moor CEO
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
- Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
- A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
- Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
- A willingness to complete some training in order to provide high standards of cat welfare
- Introduce cats to prospective adopters so they can find their forever home
- You can find out more about being a Fosterer on our website
Time expectation
Our volunteer fosterers usually spend around one and a half hours per day (around 10 to 13 hours per week) in this role, but this might vary depending on the number of cats or kittens in care.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are searching for an enthusiastic volunteer to become the Recruitment Officer for our Newcastle branch, this role focuses on encouraging volunteers to join Make a Smile. In terms of member recruitment, they will need to help organise and run training sessions, organise and seek recruitment opportunities such as hosting stalls at Volunteering Fairs, contact through coleges/universities and social media use etc etc. Finally, they will need to encourage trainees to complete the essential training, including hosting intial introduction training sessions and help get volunteers to their first event!
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
- Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
- Attending events as a key SSAFA representative.
- Providing timely reports and information to SSAFA’s central office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
- Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
The skills you need
- Motivating leadership with an ability lead a team of volunteers.
- Friendly and approachable
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
- Support and friendship from your local SSAFA branch and the wider SSAFA community.
- Use your skills, knowledge, and life experience to benefit others.
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers (21yrs+) to befriend a child or young person in care or leaving care. To provide opportunities for them to develop a meaningful. long-term relationship.
·W H O A R E B L G C ?
At BLGC we welcome over 4,000 young people through our doors every year. Now one of the largest youth clubs in the UK with a state-of-art base, Infinity, we have something for everyone including sports, arts, mentoring and community outreach work as well as some extras for those who need it most.
W E A R E L O O K I N G F O R S O M E O N E W H O
Can establish a positive, stable and long-term relationship with a young person.
Is reliable, non-judgemental, a good listener and able to engage with a child/young person.
Can promote the young persons developmental, social, emotional, cultural and religious needs.
Can value and respect the wishes and feelings of the child or young person and where necessary can advocate on their behalf.
Can adhere to policies and procedures at all times with emphasis on confidentiality, safeguarding, health & safety and relevant local authority procedures.
Is 21+ years old Has a full UK driving licence and access to a vehicle.
W H A T C A N I E X P E C T TOB E D O I N G ?
Meeting with the young person on a regular basis in the community for a couple of hours.
Engage with the young person in recreational/educational and fun activities. Help them to explore new experiences to build their self-confidence and self-esteem.
Act as a positive role model for the young person.
W H A T A R E T H E B E N E F I T S
You will receive a thorough induction programme and training for the role.
You will receive quarterly supervisions and ongoing support from a member of the team.
You will make a real difference to a young persons life.
You will have opportunities to meet with other volunteers and young people.
Out of pocket expenses will be reimbursed.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families.
What are we looking for?
We are looking for volunteers to help with our social media. We want to massively improve and increase our content from TikTok to You Tube. So much goes into social media from the physical filming and scripts to making the small everyday promotional posts to bigger videos, editing and posting them. We need people to help with every aspect of social media But don’t panic we are not asking one person to do all of this! So keep reading....
Who are we looking for?
- Somebody who is fun loving
- Be creative. Content creation is all about being creative.
- Knowledge or willingness to research algorithms and social media trends.
- Willing to learn or has knowledge of editing and posting videos
- Enjoy building online community
- No previous experience is necessary but a willingness to learn is essential.
What do we expect?
- Must be willing to undertake our training programme which will be done virtually and at a time to suit you.
- Have a basic DBS check (preferably be on the update system)
- Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).
- A positive attitude to disability and illness. We are happy to answer questions on this.
Interested?
Get in touch and we can chat. Please note we are looking for volunteers who are based in the UK and ideally located around Berkshire, Outskirts of London, Surrey and Hampshire.
If you require any adjustments please feel free to talk to us. Anything you disclose will be kept in the strictest confidence.
To increase inclusion and representation across society for disabled families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers to support us at our exciting Play & Learn Toddler Sessions across Bedford however we are particularly keen for volunteers to support at the following sessions:
Wixams - 1st & 3rd Monday (Term Time Only) - 9.30-11am
Thurleigh - 2nd Monday (Term time Only) - 10-11.30am
Wootton - 3rd Thursday (Term Time Only) - 1.30-2.45pm
If you would like to volunteer and you are worried about childcare, please feel free to bring your other child/children to the session too! We are fully flexible with supporting parents in their volunteering journey.
We want to ensure all families feel valued and welcome and some of the activities you will be doing include:
• To support the engagement of parents in their child/ren’s development and learning.
• Setting up and tidying away activities
• Engage and play with the children
• Engage with the parents/carers through conversation
• Lead on specific activities if desired
• Support the planning and evaluation of sessions with Children Centre staff
• To support Children Centre staff in registering families by handing our and supporting families completing our registration form
• To promote ECP/One YMCA values and ethos
• Knowledge and experience of working with young children and/or families would be preferred as this is a very hands on role!
Training and support will be provided throughout your journey, we look forward to welcoming you to the ECP family!
Please note, you will be required to undergo a DBS check and 2 references will be taken up.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Our Mission
Brain tumours do not discriminate, and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly.
Each volunteer is vital to making The Twilight Walk, a walking event that raises funds and awareness for brain tumours, such a special and successful day. No matter the role you play, you’ll make a big difference to us and all our walkers.
How can you help?
As a Route Marshal you will work as a team alongside section leaders (staff), to ensure participants are safe and looked after throughout the walk. You’ll get to cheer on, support and motivate our walkers throughout The Twilight Walk 5km and 10km route, and help create an exciting, energetic and enjoyable walking experience. You will not be alone for this role, all volunteers will be with at least 1 other volunteer at different aid stations along the route.
Responsibilities:
- To ensure all walkers keep to the pavements and walkways and don’t overspill on to the roads.
- To direct walkers to go in single file where appropriate and to ensure that all pedestrians have an equal opportunity to use pavements and walkways.
- To ensure that all walkers remain on the designated walk route, unless otherwise instructed to by yourself, your section leader or a member of the emergency services.
- To ensure that no walker walks alone. There will be designated front, back and middle walkers to make sure we do not lose anyone.
- To ensure that all walkers are respectful of the local community and try to keep noise to a reasonable level, especially through the residential areas of the route.
- If you are near to an item that could cause injury – i.e. a bollard, advise all walkers as they pass.
- Walkers will let you know if they need a first aider, if they have lost a child or if they would like to drop out of the walk. You will be given full details on how to deal with situations like this in your briefing on the day of the event.
- To ensure that children are properly supervised by their parent or guardian when crossing any roads. It is not your responsibility to cross the walkers or stop traffic – you are only there as assistance if needed
What impact will you have?
The Twilight Walk London is our biggest fundraising event of the year, where 1,300 supporters come together to raise vital funds for The Brain Tumour Charity. However and wherever you get involved, you’ll be part of our dedicated community, uniting around the same goal – beating brain tumours for good.
We’re looking for
As part of our volunteer team you will be enthusiastic, friendly and approachable at all times, ensuring our walkers safety comes first.
- Clear communication skills
- Responsible and reliable
- Able to walk up to 10km (potentially more) and stand up for long periods of time
- This role involves being outside for the duration of the walk so warm clothing and comfortable shoes are essential.
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
What can you gain from volunteering?
- You’ll have the opportunity to develop your communication and people skills through giving clear directions and instructions to participants.
- You’ll develop an understanding of how the Events team organises our flagship event.
- You’ll help the Events team raise more than £3.9 million a year, helping fund life-changing support and pioneering research.
Time commitment
The Twilight Walk London is taking place on Saturday 21st March 2026 at Lindley Hall. Route marshals will need to arrive at 10:30am and will be able to leave from 18:00pm (these times are estimates and subject to change).
We appreciate not everyone can commit to volunteering for the whole day. If you can commit to a few hours and would like to volunteer, please select the shift that suits you. If you need to leave early, let us know so we can ensure there is someone available to check you in and out. We ask that you arrive at the shift start time to receive your on-the-day briefing. Any time you can volunteer is greatly appreciated.
Practical considerations
You will receive training for the role, as well as ongoing direction from one of the team, who will be your key contact. Volunteers must be over 18. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with The Charity.
Need support with the application process?
We are committed to being inclusive and recognise that there may be a number of ways we could support you through
the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate
to let us know by getting in touch with the Volunteering Team.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be a star baker, master chef or perhaps you simply enjoy baking or cooking! We are recruiting for a volunteer to join our team supporting individuals to learn new recipes together as a group.
Baking and cooking helps to relax, get creative and indulge in our senses. Often, it can spark nostalgia and helps us to recreate positive experiences or memories. Inspire and motivate people in our services to do something that brings joy, an opportunity to learn new skills whilst connecting with others over sharing baked goods and delicious meals.
What you will be doing
- Research and plan new recipes for cooking/baking sessions in collaboration with the group each week
- Encourage individuals to participate in the sessions and delegate cooking tasks
- Support individuals to shop for ingredients needed for the session
- Support individuals each week in setting up for the sessions and tidying away afterwards
- Encourage individuals to participate in all aspects of the planning and attendance
- Keep a record of attendees, provide feedback and report any concerns to the staff team
The skills you need
- Food Safety Certificate/knowledge or willingness to complete relevant training
- Passion and knowledge of healthy eating and cooking
- Ability to engage, encourage and motivate individuals to participate in sessions
- Ability to provide a supportive and inclusive atmosphere
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our Streatham shop is looking for friendly and reliable Customer Service Volunteers to support the day-to-day running of the store and help create a welcoming experience for our customers.
By volunteering with us, you’ll not only support our charitable work but also contribute to creating a positive experience for our community of customers. You’ll also play a key role in ensuring that items FARA cannot sell are responsibly redirected, helping us further our commitment to a sustainable economy.
The Role:
- As a volunteer, your responsibilities will include (but are not limited to):
- Assisting with stock placement and replenishment on the shop floor
- Creating and maintaining engaging product displays
- Greeting and assisting customers in a friendly and professional manner
- Using the till as part of day-to-day shop operations
The Volunteer:
We’re looking for someone who:
- Has a genuine passion for volunteering
- Is friendly, approachable, and enthusiastic
- Is reliable and able to work as part of a team
- Is ideally connected with the local area
What’s in it for You?
At FARA, our shops are run by welcoming and collaborative teams where everyone works together. You’ll gain valuable retail and customer service experience while working alongside supportive colleagues. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.
Your Time:
Our shop operates from 10:00 to 18:00, and we’re looking for someone who can volunteer for a minimum of 4 hours a day, either in the Morning or Afternoon at least once a week, by arrangement with the shop manager.
FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don’t hesitate to let us know.
If this sounds like the role for you, please “Apply” for an opportunity to join us.
A family for those "without" 30 years of transforming the lives of children in Romania



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be play an important role in helping clients with their Welfare Benefit, Housing, Debt and Employment issues? If so, you're the person we need. You could make a real difference to people's lives.
Our adviceline (phone) assessors are the first line of contact with many of our clients and offer help to empower individuals to help themselves by signposting them to the appropriate organisations. For more complex issues they arrange appointments with our advisory staff. You would also be helping with our Research and Campaigns by writing a short report about common or unfair problems that you encounter whilst talking to clients.
On a typical call you would explore the issue the client has called us about, assess the urgency of the problem and their ability to deal with it themselves and write a summary and outline next steps.
Full training and ongoing support will be given. You will learn about a range of issues that affect our clients and build valuable skills such as communication, listening and information giving which can increase your employability.
You will need to:
- be familiar with and be able to develop your skills using Microsoft Word and Excel
- be able to manage using multiple windows and online resources during client calls
- have excellent verbal and written communication skills
- be willing and able to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
- be willing to undertake training
- be friendly and approachable and non-judgmental and respect other's views, values and cultures
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
- Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
- Attending events as a key SSAFA representative.
- Providing timely reports and information to SSAFA’s central office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
- Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
The skills you need
- Motivating leadership with an ability lead a team of volunteers.
- Friendly and approachable
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
- Support and friendship from your local SSAFA branch and the wider SSAFA community.
- Use your skills, knowledge, and life experience to benefit others.
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.