Training volunteer roles

About you:
Are you passionate about supporting young people and families? Do you have a desire to see people flourish and empower change in your community? Have you experienced the care of a friend in difficulties or overcome some hardships and want to give back? If so, being a Family Friend could be the next adventure you embark on this year.

Volunteering activities and commitment:
Our Family Friend volunteers work directly with families by coming alongside parents and children when they need it most, making sure they feel less isolated. This can involve sharing a hot drink to hear about their day; helping a single dad or mum to get out of their home to a local park; or doing an activity with their children that would brighten up their day.

Every family support is unique to you and the family to help them achieve their goals, and always with your agreement. Practically speaking, being a Family Friend is a flexible role that can be fitted in with your other commitments and doesn't have to take up much of your time. 

You will be trained and supported by a local Engagement and Support Coordinator and Family Support Manager who will support you throughout your volunteer recruitment journey and whilst you are volunteering.

Our vision:
Safe Families believes that no one should feel alone. We work with local councils to come alongside isolated and overwhelmed families to create relationship and connection because everyone deserves to belong.

As a Christian Charity, we also believe in the power of the Church community. Does your church have a passion to support, love and welcome newcomers? If so, you can help to be a bridge between your church community and the people you volunteer with. We know this is especially needed at a time when loneliness is an endemic in the UK. 27%
of adults report feeling lonely ‘always, often, or sometimes’, and this can be as impacting on a person’s life as smoking 15 cigarettes a day.  Loneliness steals joy, destroys self-confidence, and limits potential. The cure is community and a sense of belonging. Being a Family Friend is a great way to showcase care and compassion to others.

We look forward to welcoming you as our new Family Friend and celebrating and honouring the milestones in your journey.
 

Our trustees play a vital role in making sure that Wiltshire Law Centre achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that Wiltshire Law Centre has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable Wiltshire Law Centre to grow and thrive, and through this, achieve our mission. 

Who are we?

Switchboard LGBTQIA+ exists to provide members of the LGBTQIA+ community, as well as their friends, family and those supporting them, with a listening service that they can contact via phone, instant message and email between the hours of 10am to 10pm every day.

We are happy to talk to service users about any topic they wish. Topics we often talk to service users about include: sexual health, safer sex, relationships, coming-out, gender identity, transitioning, mental health, experiences of hate crimes, support for meeting other LGBTQIA+ people and making friends, and much more.

However, we want to also be upfront and transparent about the fact that not all of our conversations are positive or constructive. Our volunteers can also be exposed to abuse from the public, manipulative callers, sexual fantasies and safeguarding concerns.

What is our over 50's club?

Our over 50's club is a new initiative for Switchboard. 

We want to create a space that enables older members of the LGBTQIA+ community to volunteer with us on our phone lines and instant messaging service, whilst providing a social element that encourages volunteers to come together at our London HQ. 

This club will meet on both Mondays and Tuesdays during the day (you can choose which day works better for you), completing a shift either between 10am to 1pm or 2:00pm to 5:00pm. You can join us weekly or bi-weekly, whichever you prefer.

We then come together between 1pm and 2:00pm to have lunch (paid for by us) and a good natter! 

Volunteers who support Switchboard in this capacity are trained to take both phone calls and respond to instant messages. They do not respond to emails, however. 

Who are we looking for?

To ensure we can provide a high quality service to those who contact us, we are looking for volunteers who:

• Simply put, like communicating and chatting with other people (you’re most likely a people-person who feels energised by this type of communication)

• Feel comfortable taking calls and speaking over the phone to people you do not already know

• Are familiar with different instant messaging platforms (such as WhatsApp and other chat tools) and the types of communication they might receive

• Are able to read between the lines to decipher messages

• Are good listeners who let others lead conversations and instead create the space they need

• Are able to ask broad, open questions to keep conversations flowing

• Understand the importance of using the right tone when communicating in writing, and are able to flex their writing style to suit different people

• Have a strong attention to detail, with a particular focus on spelling and grammar

• Are able to evaluate sources of information and identify those that can be trusted, from those that cannot

• Know when to challenge and when to step back

• Have essential digital literacy skills (such as using email tools such as gmail and outlook, search the web for information and copy and paste website URLs)

• Understand and support our mission

• Have an awareness of the challenges facing the LGBTQIA+ community

• Are empathetic in nature

• Agree to uphold our values of being non-directive and non-judgemental

In the 10 years since we first opened our doors, Smart Works Greater Manchester has become the leading women's employment charity across the northwest. We've helped over 5,500 unemployed on their employment journey, and proudly over 1,000 women, in the past year alone!

As we evolve, so does our Trustee board – continuing to drive our mission forward:

•  Supporting women who face increasing challenges in securing employment in the current economic climate.
• Strengthening collaboration with referral partners to embed our services into their employment and skills programmes.
•  Building meaningful relationships with corporate partners, aligning with their social mobility initiatives, Social Value Framework, meeting ESG obligations, and creating purposeful volunteering opportunities.
• Upholding excellent charity governance coupled with a strong commercial mindset.

We’re looking for a Treasurer to join our board with immediate effect, and we’re keen to meet anyone with additional skills who might be interested in joining our wonderful organisation later on this year

Learn More and Application Process

If you are interested in learning more about the role before applying, please head to our website to review the full role profile.

To apply for this position, please send a CV and covering note through our recruitment system by Friday 20th June. 

Shortlisted applicants will be invited to an interview from w/c 30th June. From this, Smart Works Greater Manchester will select the preferred candidate who will be invited to meet with the Smart Works Charity CEO prior to formal appointment.

Play a key role in shaping the future of student leadership and organisational culture by joining NUS as an HR Committee Member.

We’re looking for three passionate individuals to help guide our approach to people, policies, and workplace culture. Whether your background is in HR, workforce development, or you bring a fresh perspective and lived experience, your input will help us build a supportive, inclusive environment for our staff and volunteers.

As an HR Committee Member, you’ll contribute to vital areas such as staff strategy, diversity and inclusion, policy development, and organisational culture. You’ll work alongside values-driven colleagues committed to making a real difference across the student movement.

We welcome applications from a wide range of backgrounds, including:

• Financial oversight, audit, or risk management

• Human resources, recruitment, or EDI expertise

• Legal, strategic, or governance experience

• Communications, campaigning, or public affairs knowledge

• Experience in the charity, education, or membership sectors

• A collaborative and values-led mindset

We are committed to equality of opportunity and especially encourage applications from black, Asian, and minority ethnic candidates, who are currently under-represented in committee roles and the wider voluntary sector.

Why volunteer with us?

• Help shape the student movement and the future of education

• Influence decisions affecting millions of students

• Work with experienced, passionate, and supportive colleagues

• Develop your leadership and governance skills

• Make a meaningful contribution to social change

You’ll receive a full induction, ongoing support, and all reasonable expenses covered—including travel and accommodation when needed.

To apply, please send your CV (or a link to your LinkedIn profile) and a short covering letter (max 1 page) outlining your motivation and what you would bring to the role.

Apply by Thursday 12 June 2025, 12 noon.

If you’d like an informal chat about the roles before applying, we’d love to hear from you.

Dear Prospective Trustee

Thank you for your interest in Citizens Advice Merton and Lambeth (CAML). This pack sets out more information about the charity, the board, the role of a trustee, and how to apply.

We are excited about the future and are looking for energetic, talented and committed individuals to help support the charity as trustees to continue its incredible work for the people of Merton and Lambeth.

What we do

CAML is one of the busiest advice charities in London.  We support individuals and families who live, work or study primarily in the London Boroughs of Merton and Lambeth and also elsewhere (dependent on service).  We also work to raise awareness and understanding of the challenging issues affecting individuals and our communities.

We were one of the first Citizens Advice services to open our doors over 85 years ago. We have had an extremely busy few years, with individuals and families increasingly seeking our support with the cost of living crisis.  Our support and services are as important today as they were when our work began.

We are part of the national Citizens Advice network of over 240 local charities that deliver advice across the country.

In FY 23/24, we supported over 25,000 individuals.  Our information, support and advice services are provided via telephone, online, video conferencing and face-to-face.  We provide face-to-face support from two CAML offices and multiple outreach venues in local communities.  Our aim is to empower people to better help themselves, but we are always here with further support if needed. 

CAML in 2025

CAML is at an important point in its history. Demand for our services continues to accelerate as high levels of hardship become an established reality for many people living in our boroughs.  The two boroughs we serve contain pockets of wealth and affluence, but also feature areas of significant poverty and deprivation where our services are most depended upon.

At the same time, similar to many charities, we face funding challenges – not least given the majority of our funds come from our local authorities. Our current turnover is over £1.2m a year. Like others, CAML faces funding challenges often related to changes in central government policies and local government financial challenges, with a need to look at new ways of diversifying income streams.

The organisation has a strong foundation from which to deliver in this difficult environment – particularly with a team that is committed to our clients and expert in giving quality advice. We also have positive working relationships with our funders, councils and partners, and a strong local reputation.

Our leadership

The operational leadership and management of CAML is carried out by our CEO, Simon Shimmens, with three senior managers and a team of around 40 staff and 20 volunteers. Short biographies of our existing trustees are available on our website.

The role of the Board

Each trustee has a responsibility to contribute to discharging the Board’s responsibilities. We do this by:

● Regularly preparing for, attending and participating in meetings

● Understanding the business of CAML

● Contributing to setting policy and strategic direction, defining goals, setting targets and evaluating performance

● Monitoring our services, ensuring compliance with our governing documents and policies and monitoring maintenance of Citizens Advice standards

● Monitoring the charity’s financial position and ensuring it operates within its means and delivers on its objectives with clear lines of accountability for day-to-day financial management

● Supporting the charity’s development through participation in agreed projects

● Actively seeking to further CAML’s strategic objectives and acting in its best interest at all times

Above all we are looking for people with strategic vision and independent judgement who together can support the charity and its executive team. As trustees we are visible to our staff and volunteers, engaging and recognising the excellent work they do. Each trustee is expected to spend time with service delivery staff and volunteers, ideally at least once a year. 

You will be a genuine team player, able to support colleagues, input constructively and positively to discussions and to support and uphold collective decisions. 

As a trustee you will support the charity’s values and objectives and will act as a positive and genuine advocate promoting the work of the charity within your personal networks and to the wider world. 

The commitment we need

Each trustee attends quarterly Board meetings and is a member of one of the delegated authority sub-committees – Finance and People – which also meet once a quarter.

While the precise nature will differ month-to-month, this is likely to average at eight to ten hours a month. This allows for board and committee meetings, reading papers in advance of these, ad-hoc actions and discussions, and visiting CAML’s services.

Board meetings are currently held in person in our Mitcham Office, with sub-committee meetings held remotely. Across the Board, we attend key events such as Volunteers’ Week and charity events/activities.

Particular skills/experiences we’re seeking

We are looking to recruit two new trustees to join our strong and dynamic Board.

We would particularly welcome applications from those with skills and experiences to help complement the current Board. Our priority recruitment areas are:

●HR: We are committed to ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward and recognition as well as staff and trustee training and development. We are seeking a trustee with senior HR experience to support the strategic oversight of our People approach.

●Accountancy: Financial oversight is an integral part of a well-functioning trustee Board. We are looking to further bolster this expertise within the Board to provide support for our Treasurer if required.

●Pensions: CAML has a legacy Defined Benefit pension scheme (closed to new entrants) and a Defined Contribution scheme. We are looking for an individual with actuarial or pension trustee skills to advise the Board with regard to our pension schemes, and whether we should be looking to make any changes.

●Legal: We are looking to further expand our legal expertise on the Board. We particularly welcome interest from individuals with experience in charity law however all applicants with legal experience are welcomed.

In addition to these skills, we would welcome applications from candidates with previous trustee experience and/or applicants who may be open to taking on the role of Vice-Chair (further information can be provided on this if requested).

The benefits of being a trustee with CAML

Although the role of a trustee is unpaid (reasonable out of pocket expenses are reimbursed), there are many reasons to join us, including:

● Being a trustee is one of the most powerful ways in which you can contribute to your local community and to a cause you care about.

● Corporations of all sizes take voluntary and community enriching activities seriously with trusteeship considered an effective method of professional development and community engagement.

● Being a trustee is a fantastic way of developing your strategic experience and oversight, giving you the opportunity to develop your critical thinking, problem solving and analytical skills.

● Being a trustee can open up your professional network.

How to apply

Follow the link to our website and complete the relevant documents at the bottom of the advert.

We are recruiting on a rolling basis and are considering applications as and when we receive them. This recruitment remains live until 30th June 2025.

All applications are considered by a trustee panel, with shortlisted candidates then invited to an interview, to take place within a month of receiving their application. 

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Befriending Volunteer

You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents with in the Wamdsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents.

Our Be-a-Friend service is one of our longest running services, matching people over 65, who live alone and have limited social contact, with a friendly local volunteer with similar hobbies and interests. The volunteer and their new friend set up a suitable time for them to meet each week for a chat and a cup of tea, which could be during the day, in the evening on the way home from work or even on the weekends . If you would prefer to volunteer from home, you can also be matched with an older person for telephone befriending. For many of our matched pairs, this is the beginning of a firm friendship. 

Befriending Plus

Befriending Plus is an extended version of the Be-a-Friend programme, for individulas needing help with life admin and small tasks as well as companionship. For Befriending Plus pairs, time spent together can include helping to use a phone or tablet, helping the client to organise their file, going out for a coffee or popping to the post office together. This support can help older people to stay independent at home for longer, as well as increasing their confidence to do these tasks when the volunteer is not there.

Cord is seeking to appoint two trustees to strengthen our current capacity and ideally bring some complementary skills to the way we govern.

Being a trustee is a valuable role. Together, the Board of Trustees provides the oversight and accountability necessary to ensure that Cord implements its strategy in line with our values, and complies with the requirements of the Charity Commission.  

We do not require trustees to have prior Board experience and are open to seeking trustees with a variety of skills and experiences. At this time, we particularly welcome applications from those with skills/experience in charity fundraising (either public or trusts/major donors or institutional), and legal/charity governance.

We are interested in hearing from individuals who not only share our Christian values but have an active Christian faith. We celebrate difference in all its interpretations, and applications are actively encouraged from individuals from diverse backgrounds, in particular, those who reflect and represent the communities we work in.

Trustees are invited to serve on the Board for a three-year period, at the end of which they are eligible for re-election, up to a maximum of three three-year term limits. Applicants will be based in the UK or be able to commit to in-person UK meetings. Board membership is not a remunerated position, but reasonable travel expenses will be reimbursed.

Applicants will need to be able to commit their time to four Board meetings (two in-person and two online) and attend three 90 minute online meetings per year in the evenings.

Job description - Trustee

We are a successful and professionally run charitable preschool at the heart of Walthamstow with a strong ethos and excellent reputation. We’re here to make sure everyone has access to high quality and affordable early years education and childcare.

The Board

The Board can have up to nine members and may include a Chair, Vice Chair and Treasurer. The role of the Board is to make sure Shernhall Preschool acts within the law and within the best interests of residents (we currently have 5 members).

We’re keen to recruit people with experience of any of the following:

• Professional experience of working in education/teaching

• Professional expertise within Human Resources

• Financial management experience.

The Board must act as a group, not as individuals and takes decisions collectively.

· Ensure that Shernhall Preschool complies with its governing document (its Articles of Association), charity law, company law and any other relevant legislation or regulations,

· Keep up-to-date with the Charity Commission’s Regulatory Framework,

· Contribute actively to the Board by giving firm strategic direction to Shernhall Preschool, setting overall policy, defining goals, setting targets, and evaluating performance against agreed targets

· Ensure the financial stability of Shernhall Preschool,

· Ensure the organisation’s accounts are a true and fair representation of the organisation’s finances,

· Ensure Shernhall Preschool applies its resources exclusively in pursuance of its objects. For example, it must not spend money on activities which are not included in the objects, however worthwhile they may be,

· Make decisions for the benefit of the organisation, exercising independent judgement and declaring any interests, exercising reasonable skill, care and diligence in carrying out activities,

· Safeguard the good name and values of Shernhall Preschool,

· Adhere to Shernhall Preschool’s Code of Conduct.

In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the Board reach sound decisions. This may involve leading discussions, identifying key issues, providing advice and guidance on new initiatives, and evaluating or offering advice on other areas in which the trustee has particular expertise.

To apply

Please send the completed application form outlining why you’re interested in our organisation and what you would bring to the Board along with a CV to our Manager, Lilijana Markaj.

Deadline: Tuesday 29th April 2025

Ofsted Registration: 153685

Registered Charity No: 1123684

Company Number: 6420566

You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents with in the Wandsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents

Joining our amazing team of volunteers is a fantastic way to give back to the community by providing company and support to an older person in your area.

About the role 

You will be volunteering alongside our Community Engagement team, where activities will change and adapt based on client feedback and their evolving needs. Volunteers will help to facilitate activities and events across the borough, including but not limited to our digital inclusion drop-in sessions, coffee mornings, LGBTQ+ group and future activities which will include a gardening club and walking group. Most of our activities run for an hour or two, and we require volunteers to commit to attending at least one session a month. 

About the service 

Various opportunities are available based on our event schedule, which runs weekdays between the hours of 9am-4pm for 1–2 hours..

What will make you a great fit for this role?

• Friendly
• Patient
• Great listening skills

We are seeking a Trustee with experience and understanding around women’s rehabilitation and recovery needs, as we expand our work to support women in recovery.

About Hope and Vision Communities

Hope and Vision Communities provides supported, move-on accommodation in the Reading area for individuals who have successfully completed residential rehabilitation.

The charity was founded in 2020 by Tony Attwood, a former offender who broke free from the cycle of addiction, and the very judge who sentenced him, Peter Ross. Together, they recognized the urgent need for stable housing and a supportive community for men leaving addiction treatment. Having witnessed firsthand how many relapse at this critical stage, Tony developed a plan - one shaped by his own experiences and those of the men around him and who remain an integral part of the charity today.

What will you be doing?

As part of our three-year strategy, we are expanding our work to support women in recovery. We recognise that women’s support and accommodation requirements are different to those of men.

We are developing a response that reflects their unique experiences. We are in the early stages of planning this next phase of our journey and are seeking a Trustee to help bring this exciting vision to life.

We are seeking someone who can bring experience of women’s rehabilitation and recovery, or insight from the women’s sector more broadly. We value wisdom gained through both professional roles and lived experience.

This is an exciting opportunity to help us expand our work to provide vital support to women in recovery.

What are we looking for?

· Experience and understanding around women’s rehabilitation and recovery needs (e.g., addiction support, criminal justice system, mental health, trauma-informed care). This may have been acquired via professional roles or lived experience.

· Understanding of the unique challenges faced by women in recovery, particularly regarding domestic abuse, sexual violence, family relationships, motherhood / maternity and societal stigma.

· Understanding of the impact of trauma upon women, and a commitment to developing services that are trauma responsive.

· Passionate about championing the voices and needs of women in recovery, both within Hope and Vision and beyond.

· Commitment to co-production. A working understanding of how to embed it throughout all stages of service design and delivery.

· Commitment to Hope and Vision Communities’ mission and a passion for supporting people in recovery.

· Ability to provide strategic guidance and contribute to high-level decision-making.

· Good communication and interpersonal skills, with the ability to engage constructively with other trustees and staff.

· Experience working in or with charities, particularly in governance or advisory roles.

Time Commitment

· Monthly Board Meetings (general catchup): 1-hour virtual meeting via Teams

· Quarterly Board Meetings (formal): 3-hour in-person meeting (remote attendance can be accommodated if needed)

· Annual Strategy Day: In-person meeting to discuss long-term planning and goals

· Occasional email or ad-hoc discussions to provide advice and insight as needed

For further details, please request a copy of the candidate pack.

Who we are

The Landmark Trust is one of Britain’s leading building conservation charities. With the help of our supporters, we save historic buildings in danger of being lost forever. We sensitively restore such ‘Landmarks’ and offer them a new future by making them available to everyone for short breaks. The lettings income from the 200 extraordinary buildings in our care supports their maintenance and survival in our landscape, culture and society. 

Seeking Trustees

With several Board retirements this year, the Landmark Trust is looking to appoint up to three new Trustees.

We are a charity which rescues and restores significant historic buildings; and which makes these available to as many people as possible, for enjoyment and inspiration, through our holiday accommodation business.

Landmark’s Board of Trustees numbers ten individuals with a broad range of expertise and experience.  The common factor is a commitment to the protection of heritage buildings, and to supporting the objectives, ethos, and aspirations of the Landmark Trust.

We welcome applications from any outstanding candidates who bring a strategic approach, good sense, and a desire to make a difference, to the Board.  Some particular skills which would be of interest are set out in the detailed Trustee Brief.

We also particularly welcome applications from under-represented groups, younger applicants, and those based outside the South East.

Closing date for applications: Monday, 9 June 2025 at 5:00 PM
Interviews will be held on: Monday, 14 July 202 

Becoming a Trustee is really rewarding, enabling you to give back to the community, as well as a great way to develop your strategic and leadership skills, put existing experience to use and a fantastic opportunity to learn new things from others. As a member of our Trustee Board, you will share responsibility for deciding how Citizens Advice K&C is run. Our Trustee roles are performed on a voluntary basis.

Strategy: you will work together with our other trustees to set our strategic direction and, with our management team, to deliver the business plan to ensure we continue to meet the evolving needs of our clients, the targets set out by our funders and our charitable objectives.

Oversight: you will develop and maintain an awareness of how Citizens Advice Kensington & Chelsea operates and set performance targets to monitor the service we deliver to our clients and our financial position

Governance: you will become a trustee and director of Citizens Advice Kensington and Chelsea and attend and actively participate in our quarterly board meetings

Risk & Compliance: you’ll work with our other Trustees and team to ensure that we meet our legal and regulatory requirements

Advocacy: you’ll act as an advocate for our clients and support our core missions of advice and advocacy

Salary: This is a voluntary role

The Guildford Institute is looking for an enthusiastic and dedicated individual to serve as Chair of its Board of Trustees. This important role offers the opportunity to shape the future of a charity that has been a pivotal part of the community for over 130 years.

Based in our beautiful Grade II listed building since 1892, we provide the local community with accessible cultural education and opportunities to build meaningful connections with others.

We’re seeking a distinguished leader with the following qualities: 

• Leadership & Governance

• Passion for the Arts, Education & Community

• Strategic Thinking

• Financial Acumen

• Commitment to Diversity & Inclusion 

Play a vital role in guiding The Guildford Institute to continue to grow, secure its longevity and thrive.

Additional Documents:

Please read our Candidate Brief to find out more about us and the role of the Chair.