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Top job
Treloar Trust, Alton, Hampshire (On-site)
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours) £27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people.
Posted today
Closing in 5 days
The Intensive Care Society, London (Hybrid)
£47,000 per year
Senior Fundraising Manager
Posted 5 days ago
Closing in 3 days
The Ben Kinsella Trust, Multiple Locations (Hybrid)
£45,000 - £52,000 per year
Seeking someone who can bring a systematic, data-driven, and project-managed approach to fundraising and communications in a growing charity
Posted 6 days ago
Closing in 3 days
Money and Mental Health Policy Institute, London (Hybrid)
£64,800 per year
We're looking for a strategic, relationship-driven fundraising leader to build and grow our income.
Posted 1 week ago
Closing in 7 days
Climate Governance Initiative, Cambridge (Hybrid)
£40,000 - £50,000 per year
Are you an expert in securing significant, high-impact grant funding within the non-profit or development sector?
Posted today Apply Now
Closing in 2 days
Not A Phase, Remote
£38,000 - £42,000 per year
We are thrilled to be expanding our tight-knit team to welcome in a Fundraising Manager.
Posted 1 week ago Apply Now
Closing in 4 days
Alder Hey Children's Charity, Liverpool (On-site)
£26,066 - £30,523 per year
This is an exciting opportunity to join our dynamic Community Fundraising Team.
Posted 3 days ago Apply Now
Royal Free Charity, London (Hybrid)
£40,000 - £45,000 per year
Posted today
Closing in 2 days
African Gifted Foundation, London (Hybrid)
£55,000 - £60,000 per year
Head of Fundraising role transforming STEM Education for Africa's brightest young women
Posted 1 week ago
Switchback, Multiple Locations (Hybrid)
£51,436 - £57,151 per year
Posted today
Fallowfield and Withington Foodbank, Fallowfield (Hybrid)
£28,000 per year
Posted 1 week ago Apply Now
Page 2 of 17
Alton, Hampshire (On-site)
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours) £27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
Part-time (30 - 37)
Permanent
Job description

Supporter Experience Officer

30 - 37 hours per week

Full year or Term-time contract considered

Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people, and empowers them to live more independent and fulfilling lives. Our work is only possible thanks to the incredible generosity and loyalty of our supporters – and that’s where you come in. 

We’re looking for a motivated and detail-focused Supporter Experience Officer to help deliver an exceptional experience for our donors and event supporters. You’ll play a key role in ensuring our supporter data is accurate and meaningful, enabling us to communicate in a personal, timely, and inspiring way. 

Working closely with the wider fundraising team, you’ll help develop creative and engaging supporter journeys, automate processes, and develop lasting relationships with the people who make our work possible.

What you’ll do:

  • Manage supporter data and segmentation for mailings, e-newsletters, and campaigns
  • Deliver timely, personalised thank-you messages and donor communications
  • Support donor retention by monitoring giving patterns and engaging lapsed supporters
  • Develop supporter journeys and automated touchpoints across email and CRM
  • Help ensure every donor feels valued and connected to Treloar’s mission
  • Contribute to events and fundraising campaigns, occasionally outside office hours 

Salary:

£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours)

£27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)

We’re looking for someone who:

  • Experience working with supporter databases (CRM experience ideal)
  • Good level of standard education including Maths and English
  • Proficient in using Microsoft Office Suite
  • Strong attention to detail and an enthusiasm for using data
  • The ability to plan, prioritise, and manage a varied workload
  • A friendly, collaborative, and proactive approach
  • A genuine passion for Treloar’s mission and values

Why join us?

 At Treloar’s, you’ll be part of a passionate team making a real difference in young people’s lives. You’ll enjoy:

  • A supportive and inclusive working environment
  • The chance to be part of a purpose-driven organisation with a real sense of community
  • Excellent training & development opportunities
  • Life insurance & Critical Illness Cover
  • Group Personal Pension & Occupational Health schemes
  • Health Cash Plan & Perkbox discount scheme
  • Free wellbeing activities (e.g. gym/yoga/Pilates)
  • Free parking & many other benefits

How to apply?

To apply, please complete our online application form, alternatively please call our Recruitment Team to discuss further.

Closing date: Wednesday 10th December at 12pm

Interview date:  W/C 15th December 2025

Treloar Trust is committed to safeguarding children, young people and vulnerable adults. All successful candidates will be subject to a DBS Check along with other relevant employment checks.

For access to the child protection policy and practices of the school or college, as well as the policy regarding the employment of ex-offenders, please click on the following LINK

Registered charity number 1092857.

Application resources
Posted by
Treloar Trust View profile Organisation type Registered Charity Company size 501 - 1000
Posted on: 28 November 2025
Closing date: 10 December 2025 at 12:00
Job ref: Supporter Experience Officer
Tags: Fundraising, Social Care / Development, Education, Health / Medical, Direct / Supporters, Major Donor