Trustee director volunteer roles

SAIL Derbyshire delivers a range of specialist support services for adult survivors of sexual abuse, incest, and sexual violence. Our trauma-informed approach is client-led, inclusive, and rooted in empathy.Our mission is to enable survivors of current and historical sexual abuse and incest to live safe lives in which they can recover and thrive. We believe in empowering individuals through empathetic, non-judgmental support tailored to their unique needs.

We are seeking a new Treasurer for our experienced governing body. Our Board of Trustees is central to the work of SAIL, taking responsibility for ensuring that the charity operates properly and effectively.

What will you be doing?

Working with the Finance Officer and the senior management team, our Treasurer will play an important role overseeing the presentation of budgets, internal management accounts and annual financial statements to the Board of Trustees. They will also keep the Board informed about its financial duties and responsibilities and liaising with the Finance Officer and Director to develop the financial understanding of the Board of Trustees.

What are we looking for?

Treasurer Characteristics

 Essential 

We are looking for a person willing to bring energy, enthusiasm and commitment to the role and who will broaden the diversity of thinking on our Board. You do not need previous governance experience – we will provide a full induction and training. 

You'll be a finance professional with experience of bookkeeping standards, financial controls and processes, annual accounts production, budgeting and cash flow forecasting. A clear communicator with the ability to bring the financial information alive to non finance specialists. 

You will also be willing to play an active role in areas such as forecasting, setting budgets, liaising with auditors.You'll have the skills to analyse proposals and examine their financial consequences and a  willingness to be available to give financial advice and answer enquiries from any staff or volunteers on an ad hoc basis. 

Essentially, you'll be committed to the purpose, objects and values of the organisation and be able to maintain confidentiality on sensitive and confidential information.

About Reprieve

Reprieve is a leading international human rights organisation. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.

In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.

We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.

Reprieve’s main office is in London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

Reprieve works in close partnership with its independent sibling organisation Reprieve US.  This collaboration is mutually beneficial to both Reprieve and Reprieve US as it enables each organisation to work more effectively and take advantage of the strategic locations to increase the impact of our work.

About the Role

Our work would not be possible without the highest levels of governance provided by our Board of Trustees and its Chair.

The Board meets four times a year (normally January, May, July and October). Two Board meetings are in person, and we ask that the Chair attends other events when they can to meet staff and other key stakeholders, including donors. 

Day-to-day management of Reprieve is provided by the Senior Management Team. 

About You

Our new Chair will be passionate about our vision and mission and will be able to bring inclusive and knowledgeable insight to the Board and the Executive. They will have a keen sense of strategic purpose and an inclusive leadership style that inspires and supports other Trustees, the Executive, staff and key stakeholders to participate. They will be comfortable with challenge and debate and able to encourage that in others whilst fostering a collaborative Board environment. They will be able and willing to act as a figurehead and ambassador, and champion Reprieve’s work through personal networks, social media (if appropriate), and other channels.

They will be willing to lead according to Reprieve’s values and have a passion for seeking justice for the victims of extreme human rights abuses. They will support our commitment to equality, diversity and inclusion at Reprieve and share our commitment to fighting against racism and advancing racial justice, both in our work and within Reprieve.

They will have a passion for seeking justice for the victims of extreme human rights abuses. They will support our commitment to equality, diversity and inclusion at Reprieve and share our commitment to fighting against racism and advancing racial justice, both in our work and within Reprieve.

Responsibilities

Your main duties will include:

• Leading the Board in ensuring that it fulfils its responsibilities for the governance of Reprieve
• Chairing and facilitating Board meetings including giving direction to board policy-making and ensuring that decisions taken at meetings are implemented
• With the Executive Director:
  • Planning the annual cycle of Board meetings
  • Setting agendas for Board meetings
  • Developing the Board of trustees including induction, training, appraisal and succession planning
  • Addressing conflict within the Board and within Reprieve, and liaising with the Executive to achieve this
  • Liaising with the Executive Director to keep an overview of the organisation’s affairs and to provide support as appropriate
• Being an ambassador and figurehead for Reprieve.

Person Specification/ Criteria

• A willingness to speak your mind and challenge both the Executive and the Board
• A keen sense of strategic purpose
• An inclusive leadership style: able to inspire and support other Trustees, the Executive, staff and key stakeholders to participate 
• Experience constructively challenging and appraising senior leadership
• A willingness to be available to the Executive and staff for advice and enquiries on an ad hoc basis
• A clear commitment to Reprieve’s vision and mission
• A commitment to equality, diversity and inclusion
• Willingness to commit two days a month to the role
• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship, as they apply to the Chair of the Board
• Experience of fundraising and its importance to a charity 
• Experience of committee work or being on a charity board.

Our partner is dedicated to improving awareness, diagnosis, treatment, and outcomes for people with heart failure. Supporting over 1,300 healthcare professionals, they promote research, education, and policy change.

They seek a qualified accountant with senior financial management experience, ideally in the non-profit sector, to serve as Treasurer. Strong analytical skills and experience in risk management, internal controls, and audits are essential, along with the ability to explain complex financial matters clearly.

The Treasurer will oversee financial health, advise on strategic plans, review budgets and accounts, ensure compliance, and liaise with auditors. They will work closely with the Finance Director, Chief Executive, and Board to ensure sustainability and good governance.

The Board meets 4-5 times per year (two in London), with the Finance Committee meeting three times annually, mostly online. The total estimated time commitment required for the role is 1-2 days per month (flexible).

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For more Trustee and Treasurer roles please visit the AfID website.

Role Overview

We are seeking an experienced and passionate Fundraising Chair to lead our newly established Fundraising Committee. This is a voluntary leadership position that will play a crucial role in securing the financial resources needed to expand our impact and support more young people in their journey to employment.

The successful candidate will be responsible for building and chairing a dedicated fundraising committee, developing strategic fundraising initiatives, and driving our organization's revenue generation efforts to support our mission.

About Shadow to Shine

Shadow to Shine is a dedicated charity committed to supporting young people aged 16-25 into meaningful employment opportunities. Through our programs and initiatives, we help bridge the gap between education and career success for 120+ young people each year, providing vital resources, mentorship, and pathways to sustainable employment.

In our 5 years of running we have delivered over 

50+ programmes for 1130+ young people

10+ corporate partnerships 

300 hours of mentoring 

And are getting ready to kick start the next phase of our growth!

Key Responsibilities

Committee Leadership

• Recruit, build, and lead a volunteer Fundraising Committee of 5-8 committed members

• Chair regular committee meetings and ensure effective governance

• Provide strategic direction and vision for all fundraising activities

• Foster a collaborative and results-oriented committee culture

• Report regularly to the Board of Trustees on fundraising progress and strategy

Fundraising Strategy 

• Develop and implement a comprehensive annual fundraising strategy

• Identify and prioritize diverse revenue streams including grants, corporate partnerships, individual donations, and fundraising events

• Set ambitious yet achievable annual fundraising targets

• Oversee the planning and execution of major fundraising campaigns and events

• Build and maintain relationships with major donors, corporate sponsors, and grant-making organizations

Stakeholder Engagement

(Potential & current donors, community, funders)

• Represent the charity at fundraising events, donor meetings, and community gatherings

• Cultivate long-term relationships with current and prospective supporters

• Work collaboratively with the CEO/Executive Director and Board of Trustees

• Serve as an ambassador for the charity's mission and impact

Governance & Compliance

• Ensure all fundraising activities comply with relevant regulations and charity law

• Maintain high standards of donor stewardship and transparency

• Oversee proper acknowledgment and recognition of supporters

• Monitor and evaluate the effectiveness of fundraising initiatives

Essential Experience

• Proven track record in fundraising, business development, or senior leadership roles

• Experience in recruiting and leading volunteer teams or committees

• Strong network of professional and personal contacts

• Excellent communication and presentation skills

• Ability to develop and lead multi-stream fundraising strategies across event corporates and grant channels. 

• Understanding of charity sector regulations and best practices

• Strong understanding of ethical fundraising practices and donor engagement 

Desirable Qualifications

• Previous experience in charity or non-profit fundraising

• Knowledge of grant application processes

• Experience with corporate partnership development

• Background in youth development or employment support

• Professional qualifications in marketing, business, or related fields

Personal Qualities

• Passionate commitment to supporting young people into employment

• Natural leader with ability to inspire and motivate others

• Excellent interpersonal skills and emotional intelligence

• Resilient and results-oriented mindset

• High level of integrity and professionalism

• Collaborative approach with strong team-working abilities

Time Commitment

This is a flexible role, requiring approximate 6-8 hours per month, with peaks during campaign period. Meetings are typical held in the evening or virtually, accommodating professional and family commitments. 

• 6-8 hours per month (Once the recruitment of committee is complete this will reduce)

• Monthly Fundraising Committee meetings (1hr)

• Quarterly Board of Trustees meetings for reporting

• Attendance at key fundraising events and donor meetings

• Additional time during major campaign periods

What We Offer

• Opportunity to make a significant and direct impact on young people's lives

• Meaningful leadership role shaping the future of a growing and dynamic charity

• Professional development and networking opportunities

• Recognition for your contributions and achievements

• Supportive environment with access to relevant training and resources

• Satisfaction of building something meaningful from the ground up

Reporting Structure

The Fundraising Chairman will work closely with the CEO/Executive Director and report to the Board of Trustees. The role involves collaboration with existing staff members and volunteers across all areas of the charity's work.

Application Process

To apply for this rewarding volunteer position, please submit:

• A covering letter outlining your interest and relevant experience

• Current CV highlighting fundraising and leadership experience

• Contact details for two professional references

We welcome applications from candidates of all backgrounds who share our commitment to supporting young people into employment.

Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights.

We deliver our work via three main strategies:

1. on open data (including via major global data platforms like Trase, Forest 500, Forest IQ, and ENCORE);
2. on creating stronger voluntary and compliance frameworks to address nature loss (we are a founding partner of the TNFD);and on accelerating accountability and action by the finance sector towards deforestation-free portfolios.

Global Canopy Initiatives (GCI) is a new Social Enterprise subsidiary wholly owned by Global Canopy.

The purpose of the social enterprise is to create sustainable revenues for open data on nature – a critical challenge for nonprofits working in this space. Done right, this will help safeguard the availability of open data for all as more commercial incumbents enter this space, will drive uptake by the market and identify where gaps remain, and will help ensure the sustainability of our vital offering. 

GCI ultimately aims to maximize the impact and uptake of our work to tackle market-driven impacts on nature, forests and people. Any profits from these activities are invested back into the charity.

Forest IQ Pro

Forest IQ is an open data partnership and platform that brings together aligned, best-in-class, and actionable data on how more than 2,400 major companies are addressing their links to deforestation.

Forest IQ Pro is a paid-for tier, specially designed for financial institutions to help enable their transition to deforestation-free financial portfolios. Offered through GCI, it includes access to licensed data, financial identifiers (ISINs), a bespoke API, and priority technical and customer support.

The role: overview

This is an exciting time to be joining the Board of Global Canopy Initiatives. As Chair of the Board you will be a key leader for the organisation, responsible for guiding the Board of Directors in governance, strategy, and oversight.

You will ensure that Global Canopy Initiatives fulfils its mission effectively, flourishes commercially, and fosters strong relationships with key stakeholders – from major financial institutions that are our customers, to data and ESG service providers that are our partners, to the trustees of the parent charity Global Canopy. 

This is an opportunity for a passionate and experienced leader to drive environmental innovation and impact at a high level – while helping to tackle a key challenge for the future: how to ensure the sustainability of high-quality open data provided by the non-profit sector.

We ask for a minimum commitment of 2 days per month for GCI, including board meetings and strategic engagements. There are opportunities to go above and beyond this minimum for those that wish.

The Chair of the Board is a voluntary, and therefore unpaid, position, with all expenses covered. The Chair is typically appointed for an initial term of three years, with the possibility of renewal subject to board approval.

As Chair of GCI, you will contribute to our wider organisational culture of kindness, collaboration, rigour and accountability in equal measure. You will come to this work with a sense of urgent mission, but one balanced by emotional intelligence. You will share our conviction that it is not just what we do that matters in our working life, but how we do it too.

The role: responsibilities

• Provide leadership for the Board, ensuring effective governance and strategic direction.

• Facilitate and preside over board meetings, setting agendas in collaboration with key stakeholders in GCI and GC.

• Support our ongoing and agile strategy development in a fast-changing market

• Serve as a key ambassador for the company (and its parent charity), opening doors and representing it to key audiences including customers, technology partners, policymakers and donors.

• Ensure financial oversight, risk management, and compliance with regulatory requirements.

• Foster a strong, collaborative relationship between the Board and GCI Leadership Team.

• Recruit, mentor, and support board members to enhance board effectiveness.

• Uphold and model our organisational values, while fostering a culture of operational excellence and ambition in fulfilling our mission.

About you

To be successful in this role, these are the things that will matter the most: 

• Your will have DEEP KNOWLEDGE AND EXPERIENCE in finance sector environmental due diligence and reporting, and the data needed to deliver on requirements.
• You will be a SEASONED LEADER, with experience at C-level or board level, able to work to effectively govern the work of GCI – a startup in the non-profit sector, but one that builds on the strong foundations, intelligence and networks of its parent charity.
• You will be MISSION DRIVEN with a strong commitment to tackling the climate and nature crisis, including via market action and reform.
• You will be well NETWORKED with links to relevant people in relevant sectors and disciplines, with an emphasis on finance sector sustainability and data.
• You will be AGILE and ENTREPRENEURIAL in your approach.
• You will bring EMOTIONAL INTELLIGENCE to how you approach leadership and teamwork, valuing the importance not just of what we do at work, but how we do it too.

How to Apply: 

To apply for the position, please follow the links below and submit an up-to date CV and covering letter.

The covering letter should explain your motivation for the role, and how your skills and experience fit the person specification. (Please no more than 1 side of A4). 

All candidates are asked to complete an anonymous diversity monitoring form when they apply.

The closing date for applications is 29 September 2025 at 9am BST. Early application is encouraged; we may close applications early if suitable candidates are identified. Screening calls are provisionally planned for w/c 6 October, and will be conducted remotely via a video call.

At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities.

Global Canopy works on issues of global deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We would welcome applications from people from these regions.

Hours: Variable – depending on individual circumstances and what people can do

Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire

Main Tasks:

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Support our regular wellbeing/peer support walks

· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere

· Encourage conversations among participants, offering a listening ear

· Be attentive to the well-being of all participants during the walk

· Offer information on YBTC services

· Attending occasional training sessions or volunteer meetings organised by YBTC

We are looking for people who are:

· Are warm and non-judgemental

· Reliability – are punctual and committed to scheduled walks

· Collaborative mindset to work effectively with staff and volunteers

· Basic physical fitness to complete the walks, awareness of the needs of participants with

different mobility/health conditions

We can offer you the following:

· Full induction and ongoing training

· Ongoing support and supervision in your role

· Opportunity to learn new skills and meet new people

· The satisfaction of making a positive impact on those affected by brain tumours

Background

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region

every week.

Our charity values are: Integrity, Compassion, Community & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.

We're organising a new support group in Hull and are looking for a group facilitator. Would you be interested in taking on this role?

The primary purpose of this flexible volunteering role is to support us as peer support group facilitators for support groups for those affected by brain tumours.

1. Hours: Variable – depending on individual circumstances and what people can do
2. Support Supervisor: Amy Gorse

We want to ensure that volunteering with us is not daunting, so the exact tasks might vary depending on your circumstances. However, some typical tasks may include: 

• Facilitating peer support group sessions

• Provide emotional support to attendees 

• Offer information on YBTC services

• Attending relevant training

• Maintain records of attendance and provide feedback to YBTC

• Liaise with the venue about group bookings 

We are looking for people who are: 

• Are compassionate and non-judgmental 

• Have personal or professional experience with brain tumours

• Confidence in facilitating group discussions

• Commitment to scheduled group sessions

We can offer you the following: 

• Full induction and ongoing training 

• Ongoing support and supervision in your role 

• Opportunity to learn new skills 

• The satisfaction of making a positive impact on those affected by brain tumours 

We appreciate any volunteering help you can offer YBTC and want to ensure our volunteers have a positive experience with us. We pledge to support you as much as we can.  

To improve people's lives impacted by a brain tumour in Yorkshire through local support and research.

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Asking people you know who might be willing to have a collection box in their business

· Approaching local businesses to display the boxes and collect loose change from their customers

· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year

· Collecting the boxes in your area as and when required and taking to your YBTC contact

We are looking for people who are:

· Have a warm, friendly and confident outlook

· Willing to learn about the work of YBTC

· Able to communicate with a range of different groups

· Are creative and imaginative – spotting opportunities to boost your distribution

· Are well organised and enjoy meeting new people

· Reliable and able to commit to agreed requirements

We can offer you:

· Induction and ongoing training

· Ongoing support and supervision in your role

· The opportunity to learn new skills

· YBTC commitment to health and safety

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region

every week.

Our charity values are Integrity, Compassion, Community, & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and

research.

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Helping with event preparation

· Manning checkpoints

· Walking support

· First-aid support

· Marshals

· Support drivers

· Helping with community stalls

We are looking for people who are:

· Warm and non-judgemental

· Willing to learn about the work of YBTC

· Able to communicate with a range of different groups

· Good team players, able to work with other staff/volunteers

· Reliable and able to commit to agreed requirements

We can offer you the following:

· Induction and ongoing training

· Ongoing support and supervision in your role

· The opportunity to learn new skills

· YBTC commitment to health and safety

About Yorkshire’s Brain Tumour Charity

Background

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region

every week.

Our charity values are:

Integrity, Compassion, Community & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.

Summary

Role: Helpline Support Volunteer

Reporting to: Operations Director / Helpline Manager

Benefits: on the job training; ongoing professional development opportunities, and access to mental health and wellbeing support.

Hours: 3.5 hours per week (minimum)

Role Type: Voluntary (reasonable expenses will be paid)

Location: First Floor, 1192 Stratford Road, Birmingham, B28 8AB (office based)

Application deadline: 9am on Friday 19 September 2025

Interviews: Monday 29 September and Tuesday 30 September

Training: for 3 weeks across October (09:30-14:00 on 6th,7th,8th,13th,14th,15th,20th,21st and 22nd - please note these dates may be subject to change)

Start Date: 06 October 2025

About Us

Muslim Women’s Network UK (MWNUK) is an award-winning national charity based in Birmingham and has been running since 2003. MWNUK are working to advance equality and social justice for Muslim women and girls. MWNUK achieves its aims through research, campaigning, training, engaging with its membership, evidence-based advocacy, and by operating a culturally sensitive helpline and counselling service.

Training

Due to the variety of enquiries we receive and their sensitive nature, the first month of your role will involve specialised training.You will be required to attend 3 mornings per week for 3 weeks.

Purpose of the Role

We are looking for individuals to volunteer on our Muslim Women’s Network (MWN) Helpline Service which primarily provides support to victims of domestic abuse, violence against women and girls (VAWG) and related issues. We are also recruiting volunteers for a new helpline service focused on recording incidents of anti-Muslim hatred.

As a Helpline Support Volunteer, you will be answering calls, emails, texts, webchat and on Amal Safety mobile app from service-users and supporting them on the wide variety of issues that are raised on the Helpline.  The helpline supports women on more than 45 different issues with most of the calls relate to VAWG as well as mental health and wellbeing.

All responses must be in line with the ethos of MWNUK which upholds protection from discrimination, harassment and victimization in line with the Equality Act 2010. The nine protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

You will be responsible for maintaining accurate records of the client cases on MWN’s bespoke online databases, ensuring data complies with GDPR requirements.

Given the nature of the role, experience supporting individuals - particularly Muslim women - is essential. This may be through paid employment, volunteering, or informal support of friends and family.

You may also have the opportunity to contribute to maintaining website resources, promoting the service, supporting other MWNUK projects and activities related to Helpline issues.

Full training and ongoing support will be provided to help you feel confident and equipped in your role.

Who are we looking for?

We are looking for a highly motivated and organised individual who is passionate about women’s rights and keen to make a difference. An interest in Violence Against Women and Girls (VAWG) sector and tackling anti-Muslim hatred / Islamophobia is important.

We particularly encourage applications from women who may have taken a careers break or have caring responsibilities as full training will be provided and ongoing support to help you feel confident in your role.

Main responsibilities

• Providing high-level support to users of the MWN Helpline and/or a new anti-Muslim hatred / Islamophobia incident recording service, responding to telephone and electronic enquiries.
• Manage helpline cases, including accurate data entry into MWN’s bespoke database.
• Maintain confidentiality and adhere to data protection policies at all times.
• Attend training sessions as directed.
• Stay informed about developments and legislation on key issues such as forced marriage, violence against women, hate crime, Islamophobia, and related topics.
• Carry out administrative duties and provide support to the Helpline Manager, Operations Director, and Trustees as required.

Person Specification

We are looking for someone who:

•  Has a strong interest in the charity sector, particularly in empowering racialised communities and Muslim women.
•  Can work in a non-judgmental, culturally and faith-sensitive manner.
•  Demonstrates accurate listening and note-taking skills.
• Has an approachable and friendly manner, with strong communication skills.
• Possesses excellent IT skills, including data entry and email correspondence.
• Speaks a second language (e.g., Urdu, Arabic, Punjabi, Mirpuri, Pashtu, Bengali, Gujarati).
• Has experience supporting Muslim women and girls—through paid work, volunteering, or informal support.
• Maintains a high level of professionalism when engaging with internal and external stakeholders. 
• Has knowledge of key issues affecting Muslim women and girls, including domestic violence, sexual violence, forced marriage, honour-based violence, hate crime, Islamophobia, and mental health.
• Works effectively as part of a team.
• Can work independently in a highly organised manner.
• Is driven and committed to providing the best possible service and ensuring the success of the Helpline.
• Understands and upholds confidentiality, data protection, and professional boundaries.
• Has knowledge of the community sector and its role in supporting vulnerable groups.

 Equal opportunities awareness

• Demonstrates awareness of diversity issues and maintains a positive, non-discriminatory, and non-judgmental approach.
•  Committed to working collaboratively and flexibly with all members of the MWNUK team.

Essential

• DBS basic clearance

Application process

Stage 1: How to apply

Please send your cover letter (and CV if you are including this) by 9am Friday 19 September 2025. Your cover letter should be no longer than one side of A4 and must include the following:

• Your name and contact details (address, email, phone number)
•  Languages spoken
•  Why you are interested in this role
• How you meet the criteria outlined in the job description and person specification
• Transferable skills relevant to the role—feel free to draw on experiences from home life, education, work, or volunteering
•  Confirmation that: you can commit to the hours outlined and you can attend all training days
• Any existing affiliations with MWNUK (e.g. relationships with current staff, volunteers, or board members)
• Details of one referee who is not related to you

We welcome CVs in addition to the cover letter, but they are not mandatory.

Stage 2: Interview process

Shortlisted applicants will be invited to attend a face-to-face interview on Monday 29 September or Tuesday 30 September 2025.

Further information

•  Unfortunately, we are unable to provide feedback at Stage 1 of the application process.
• A Basic DBS clearance is required for this role.
• If successful, references will be requested. To help speed up the process, please include referee details in your cover letter and/or CV.
• In accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only.
• Please note that, in line with MWNUK’s legal obligations as a charitable company, all job applications (successful or otherwise) will be retained for a minimum of six months. Applications will be securely deleted once retention is no longer necessary.
• For more information, please refer to our Privacy Policy.