Be part of an amazing team and a vibrant charity that has been supporting and empowering vulnerable adults and children since 1970. This year will mark our 50th anniversary so it is an exciting time to join us!

Last year Hestia supported over 10,000 adults and children across London and the South East to a life beyond crisis, including victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.  We have a strong track record with trusts and foundations and statutory funders. Highlights include:

• Digital products for domestic abuse prevention such as the Bright Sky app;
• Sport England backing for a Family Fitness to get children in Hestia’s domestic abuse refuges to improve their physical and mental health;
• Everyone’s Business programme that puts employers at the heart of tackling domestic abuse; or
• Counselling programme for survivors of modern slavery and volunteer-led, long-term support through the Phoenix project.

We are looking for a committed fundraiser to join our lively fundraising team that sits within Hestia’s Fundraising, Communications and Campaigns Department. This is a good opportunity for someone wanting to work across a range of fundraising approaches and interested in service innovation and social media.

Hestia offer a culture of learning and development, with access to an extensive range of learning and development opportunities as well as genuine career progression.

In everything we do, we seek to be: respectful, genuine, dedicated, collaborative and courageous and if these values resonate with you, please apply.

We welcome applications from candidates with lived experience.

Hestia is proud to be a Disability Confident employer.

Strictly no agencies

Person specification:

• Demonstrable experience of working in a fundraising role and awareness of fundraising good practice (incl. GDPR); with knowledge of fundraising in a social care and health context a plus.
• Track record of success in developing project proposals and applying to trusts and foundations for grants of up to £50k.
• Resourceful and tenacious in carrying out funder research across multiple sources.
• Experience in tracking project outcomes and producing high quality monitoring reports.
• Strong communication skills (verbal and written), and demonstrable relationship building skills with internal and external stakeholders.
• Organised and diligent in all aspects of work, and able to work to tight deadlines and manage multiple tasks.
• Numerate with solid ability to prepare project budgets.
• Good IT skills (MS Word, Excel), previous experience of using fundraising CRM systems a plus.
• Skilled in use of MS Office packages, particularly MS Word and Excel.
• Self-motivated, confident and able to navigate a complex organisation.
• Empathy with and understanding of Hestia’s charitable causes and values.
• Knowledge and understanding of safeguarding issues and ability to address them appropriately.

In return we offer a competitive salary, a supportive working environment and a host of benefits including pension, employee discounts, 25 days holiday per annum (for full-time positions) plus the option to buy an additional 3 weeks, cycle to work scheme and season ticket loan.

Location: London Bridge, London

Salary:£23,760 per annum

Hours: 39 hours per week

Contract: Permanent

Working Pattern: Monday to Friday, Flexi time (core hours 10am-4pm)

Closing date: 7 June 2020

Interview date: Around 10 June 2020

About Hestia

Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people. From giving someone a home, to helping them to get the right mental health support, we support people at the moment of crisis and enable them to build a life beyond crisis. We are supported by more than 460 volunteers who provide specialist skills such as art therapy yoga, IT, gardening, cooking as well as befriending and fundraising.

We are proud to be the home of UK SAYS NO MORE, bringing together a diverse coalition of individuals, charities, businesses and public-sector organisations to campaign for an end to the domestic abuse and sexual violence.

In everything we do, we seek to be: respectful, genuine, dedicated, collaborative and courageous.

Benefits

• Company Mobile Phone
• Company Pension
• Competitive Salary
• Employee Discounts
• Generous Holiday
• Great Working Environment
• Healthcare No
• In House Training
• Laptop
• Progression Opportunities
• Travel/Season Ticket Loans

Eden Brown is pleased to be working with a superb disability charity on their exciting Trusts and Foundations Lead vacancy.

This role has arisen at an exciting time for the charity, with the continued development of their strategy you will be encouraged to think strategically to analyse new funding opportunities for the charity and broaden their supporter base. The Trusts and Foundations Lead will play a key part in building strong relationships with their Delivery, Policy and Impact teams, helping develop and create fundable new and innovative projects.

The Trusts and Foundations Lead will manage relationships with Major Trusts and Foundations, you will develop and submit high calibre proposals not only to an established portfolio of high value Trusts and Foundations but developing new and innovative proposals for new funders. You will also maintain strong, sustainable partnerships pipelines with excellent retention rates, leading to innovative and impactful results.

We are looking for someone with proven experience of developing and winning seven figure Trust and Foundation bids, experience of building and managing relationships internally and externally to deliver exceptional sustainable results together with experience of impact reporting to the funder.

To apply click on the link. For more information call Tony Williams on 020 3017 5014 or email at [email protected]

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Agency in relation to this vacancy.

NL Recruitment is currently looking for a Fundraising Manager - Trusts and Statutory to join an education related charity based in London. Working closely with the Head of Trusts and Statutory Fundraising, you will join a growing and ambitious team responsible for researching and developing approaches to statutory and trust funds to support the organisation's activities.

As the Fundraising Manager - Trusts and Statutory, you will be;

• Generating income from the charitable trusts and statutory to support the organisation's work
• Prospecting, drafting, managing and submitting charitable applications
• Drafting, managing and submitting statutory tenders
• Ensuring that relationships with funders are effectively managed
• Contribute to forecasting and regular reporting, both internally and to trustees

We are looking for a Fundraising Manager -Trusts and Statutory who has excellent spoken and written communication skills. You will also have;

• Proven track record of successful fundraising, specifically from trusts, foundations and statutory sources
• Experience in writing successful bids of at least £80K -£100K
• Knowledge of effective fundraising
• Excellent project and relationship management skills

Position Description

Starting Salary: £35,002 - £36,479 per annum

Job Profile

The International Programme Funding Officer (IPFO) works closely with programme and funding colleagues to develop high-quality programmes and projects that enable CAFOD and its partners to maximise income from institutional donors. Through this work s/he helps extend the reach and impact of CAFOD’s programmes in delivering positive and lasting change for some of the world’s poorest communities.

The IPFO is based within the International Programme Funding Unit (IPFU). S/he leads on establishing, maintaining and strengthening relationships with key global and/or UK-based donors; developing and driving donor funding engagement strategies; leading on proposal development and contract management; identifying new funding opportunities and fostering innovation and shared learning among colleagues and partners, including through the programme funding Community of Practice.

Donor lead responsibilities are a component of this role; the post-holder will hold and develop expertise on a portfolio of allocated donors. These will be reviewed regularly, although at present are likely to include Government donors (such as US Government, Dutch Government, Nordic Governments, etc), and Island donors (Jersey, Guernsey, Isle of Man). S/he works with IPFU and funding colleagues within the International Development and Emergency Response Groups, as well as with programme staff, thematic advisers and colleagues in the Finance,  Fundraising and Advocacy and Education Groups, to help build CAFOD’s reputation and grow income across an agreed donor portfolio. The post-holder is expected to undertake some international travel to support overseas teams and partners with proposal development and contract management activities, most likely within African regions, as well as to meet with key donors and/or collaborate with INGOs and sister agencies within the Caritas Internationalis confederation.

The post-holder reports to the International Programme Funding Manager. S/he is not a budget holder but may carry out some supervision tasks for other staff members, consultants or volunteers.

Key Responsibilities

Donor engagement, proposal development and contract management (50%)

• Act as CAFOD’s donor lead for allocated donors (see above). In collaboration with programme and funding colleagues and in line with CAFOD’s Institutional Funding Strategy, support the development and coordination of donor funding engagement strategies and drive their implementation across CAFOD with other key stakeholders. This includes coordinating internal  project selection processes.

• Support or lead on corporate, regional or multi-country programme funding opportunities, including proposal development.

• Represent CAFOD externally with agreed priority donors, leading on strategic relationship management in liaison with programme and funding colleagues; this includes attending relevant external fora and leading on the management and review of donor registration processes and/or framework agreements where required.

• Support colleagues to develop high quality programmes and projects by providing donor-specific technical and compliance advice, working collaboratively to increase the quality of funding bids and contract management.

• Where appropriate, lead on the preparation and submission of reports and on contract management, including the preparation, review and timely submission of financial and narrative reports and facilitating external evaluations.

• Work closely with Finance, the International Operations team, and other colleagues to ensure CAFOD’s business systems and processes satisfy specific donor requirements, including on financial and supply chain management, document retention, audit, transparency and accountability.

Support to regional / country programme teams (20%)

• When required, participate in responses to surge requests from International Development or Emergency Response Groups; this may include temporary changes to contract portfolios and work-plan priorities.

• When required , undertake overseas trips to support country programmes in receipt of institutional funding or the subject of institutional funding applications.

Shared learning, new opportunities and innovation (15%)

• Develop and maintain professional and productive relationships with allocated donors, carrying out research, proactively disseminating information on new funding opportunities and sharing donor updates with other programme and funding colleagues.

• Keep abreast of evolving donor-specific and thematic or sector-wide policies and trends by representing CAFOD externally in agreed external networks and groups, and through professional contacts within the sector; when required, represent CAFOD on working groups and share and disseminate learning through the programme funding Community of Practice.

• Lead on the periodic review of donor feedback and trends, particularly those relating allocated priority donors, where appropriate preparing learning documents and presentations for dissemination and sharing with other colleagues and partners.

• Support colleagues in programme teams to strengthen CAFOD’s and partner’s institutional funding capacities, e.g. on proposal writing, programme development, monitoring & evaluation, and ensure learning on this is captured and shared across the international programme, including through the programme funding Community of Practice.

• Collaborate in the development and implementation of the Institutional Funding policies, procedures and ways of working as an active member of CAFOD’s programme funding Community of Practice.

Strategy, planning, monitoring & reporting (15%)

• Contribute to the implementation of CAFOD’s Institutional Funding strategy, ensuring alignment with donor funding engagement strategies and responding to evolving donor trends.

• In collaboration with IPFU colleagues and those in programme teams, contribute to the annual planning process providing donor-specific data and analysis for annual income projections, cost recovery targets and country resource development plans, and contribute to country funding context analyses as part of CSP development.

• Effectively use CAFOD’s institutional funding information systems  to ensure project information and documentation is up-to-date and accessible.

• Support the IPFU team with monitoring the performance of IF contracts and by contributing to quarterly and annual team and consolidated Institutional Funding reports; where necessary support the consolidation of IF data from international programme group colleagues during annual planning and reporting, particularly for allocated priority donors.

• Communicate with other teams within CAFOD to ensure institutionally funded programme are well understood, and that information is available for fundraising and communication needs. This may involve participation in sessions/events with supporters, internal working groups etc, as agreed with the relevant manager.

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children and young people and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children, seeing these interests as paramount. 

Person Specification

Essential Criteria

Understanding our context

A Understanding Catholic identity;  Commitment to and understanding of the role of the Catholic Church in development 

B Understanding CAFOD;  Shares and supports CAFOD’s values; able to communicate the differences in mission and approach between CAFOD and other agencies 

C Understanding international development;  Solid understanding of key issues in development funding across a diverse range of development, advocacy and humanitarian settings

Working together

D Managing ourselves;  Recognises what needs to be done and takes action to achieve results; shares knowledge and expertise with colleagues; open to challenge and able to adopt and adapt new ideas and concepts in a short timescale; shows drive and initiative.

E Working with others; Provides guidance and support to colleagues working towards shared outcomes and targets; builds and maintains collaborative relationships at all levels of the organisation to negotiate and ensure effective and mutually acceptable results; ability to influence others without direct authority, including at a distance

F Communicating;  Presents complex issues simply and clearly; delivers convincing proposals and reports internally and externally; shares knowledge and information across the organisation 

G Looking outwards;  Keeps abreast of developments in sector; builds co-operative, professional relationships with donors, partners, supporters, etc.

Making change happen

H Managing resources; Monitors budgets and spend in line with funding requirements; uses information systems and processes to ensure work is recorded and reported efficiently; offers ideas to improve monitoring, reporting and learning processes; finds ways to achieve more with the available resources.

I Achieving results; Makes clear what has to be achieved by colleagues and ready to help them get things done; identifies and develops better processes and ways of working to achieve results; anticipates risks and takes active steps to mitigate them

J Managing our performance;  Negotiates and monitors standards of performance across diverse settings through task management structures; takes timely action on performance issues; tackles problems or conflict in a balanced way; demonstrates high standards and attention to detail in all work.

K Taking the lead;  Provides a clear sense of direction and purpose for colleagues; builds close working relationships with leaders across the organisation; acts quickly to deal with emerging challenges; motivates others to get things done, takes a lead in identifying solutions and making change happen.

Job-specific competencies

I. Project and process management experience, including planning, M&E skills and familiarity with programme cycle management tools and methods.

II. Significant experience of working cross-organisationally - preferably including decentralised settings, with demonstrable ability to build effective working relationships internally and externally – including with senior managers.

III. Solid track record developing successful proposals and high quality reports for institutional donors – including on multi-sector/-country programmes.

IV. Willingness and ability to travel overseas for periods of 1-3 weeks up to 4 times a year.

Desirable

V. Experience of working on a broad range of development issues, including in programming, M&E or technical support/advisory roles.

VI. Experience of partnership-based development work overseas.

VII. Proficiency in French, Spanish or Portuguese.

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to child protection.

This is an exciting opportunity for a self motivated Senior Trust and Statutory Fundraising Officer you will be responsible for managing and soliciting gifts from a portfolio of trusts, foundations and statutory income sources for an inspiring diasabilty charity.

The Charity
Everything this charity does is about valuing and supporting people with a learning disability, and their families and carers. This is an exciting time to join the charity as they expand and help more people than ever

The Role
Grow a robust pipeline of income from trust, foundation and statutory prospects with potential to donate significant income in support of a range of projects.
Cultivate, steward and manage gifts from a pipeline of trusts, foundations and statutory income sources with potential to donate significant income per annum.
Work closely with relevant colleagues, implement first class relationship management of donors and prospects, making full use of trustees, the CEO and other executive group members.
Identify and research prospective donors that have potential to support the charitys work; use internal networks and undertake external research, collaborating with other team members to coordinate research and share knowledge.
Coordinate all commitments for current funders across departments; work closely with operational colleagues to identify and present information necessary for the preparation of progress reports, including financial information.

The Candidate
Proven experience of securing significant income from trust, foundation or statutory funders.
Proven experience of developing and delivering excellent stewardship plans in order to secure multi-year funding.
Proven experience of developing a robust and significant multi-year pipeline of income.
Proven experience of securing significant new income from cold trust, foundation, statutory or lottery funders.
Proven experience of writing compelling funding applications and hitting fundraising targets.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are looking for a Fundraising Officer to join the dynamic LRMN team. LRMN is a thriving organisation and one of the most established refugees and migrants’ organisations providing services in London but focusing in south and southeast London boroughs. Our services include specialist legal advice and information on immigration, housing and welfare, providing therapeutic and practical support to women who survived gender based violence, helping our service users access employment, training and volunteering opportunities, prevent mental health problems,  integrate and engage in their community.

As our Fundraising Officer you will take responsibility for successful delivery of LRMN’s Fundraising Strategy 2020-2023 and develop internal fundraising practice and knowledge. You will proactively seek out funding opportunities, develop project concepts and proposals, and prepare and submit detailed applications for funding. You will work closely with the CEO, Campaigns and Communications Officer and managers at LRMN to ensure key messages, relevant services and other important information are incorporated in all fundraising applications and activities.

To be successful, you must have at least 4 years’ experience of fundraising with good knowledge of a range of traditional and innovative fundraising methods and practices, proven experience of thinking, developing and delivering strategically and demonstrable record in developing and writing successful funding bids of at least £500k per year.

Awareness of issues and barriers faced by refugees, asylum seekers and migrants in accessing appropriate services is important and experience of working in the voluntary sector particularly in legal and welfare advice sector is desirable. You should be highly motivated and can work alone or as part of a team.

If you do not hear from us within 6 weeks after the closing date, please assume that you have not been shortlisted this time.

LRMN is an equal opportunity employer.

Are you an Audit Senior, Assistant Manager, Audit Manager seeking a new and rewarding career with a little exotic travel, supporting truly worthwhile causes and perhaps the chance to use your 2nd language skills (not essential)? 

Our partner, specialists in International Grant Assurance are seeking outgoing auditors for a critical role; navigating a diverse group of grant recipients & donors, such as the UN & the World Bank worldwide (e.g. Malawi, Peru, Vietnam, Belgium, Oxford, Sierra Leone, Brazil, Fiji, Cameroon). You'll be London-based travelling 30+% per annum on assignments 1 to 2 weeks in length. 

These unique and extremely rewarding opportunities would suit experienced audit professionals that are outgoing, love diverse travel experiences, meeting and supporting a broad range of inspiring people and supporting very worthwhile causes. A great opportunity to take statutory audit to the next level - broadening skills into a much wider remit.

Overseas assignments could mean travel to one of over 100 countries/ territories. A fantastic opportunity to see the parts of the world you’d never otherwise  see, work with lovely people and pick up extremely relevant fieldwork experience; vital for anyone seeking a career in the international development NGO sector. 

Role overview

Complete grant audits of a extremely diverse range of projects funded by international donor institutions ranging from emergency aid, to long term development in areas such as agriculture, health, education or infrastructure, to SME development or technical research. 

The role will use all your communication, problem-solving and analytical skills and will give you experience in working with major institutions all over the world. An example assignment might see you leading an audit opening meeting with a UN country office on the Monday morning, before heading off to spend a few days with a local NGO or government partners to audit the way they have spent UN funds. You will look at a sample of supporting documents to make sure the expenditure is genuine and for the purposes intended by UN, and review the internal controls of the NGO, making recommendations as to how these might be improved to strengthen the management of the UN resources. At the airport, you could even start drafting the formal report as you wait for your flight back to London. 

Requirements

• Qualified ACA / ACCA or equivalent(Finalists considered)
• Diplomacy and cultural sensitivity while working with a hugely diverse range of clients and beneficiaries
• A real interest in international development and associated funding structures
• 'Ideally' fluency in a second language is preferable, especially in French, Spanish, German, Portuguese or Mandarin, Russian and Arabic. 
• Excellent communication, report writing and presentation skills
• Team worker
• Resilience and adaptability
• Internationally recognised audit qualification preferable.

​ Personal attributes:

• At least three years of audit experience 
• Ability to work under pressure; Strong planning, organisational and time management skills
• Sound technical and analytical skills, report writing and presentation skills
• Passionate about international travel and development and willing to work in international locations for over 30% of the time

Candidates for permanent London based roles must have the right to work in the UK

About Us

AfID are leading specialists in supporting NGOs operating globally with their financial management capacity & recruitment needs, on both a 'pro-bono' & ,commercial' basis. For more opportunities in the international development sector (International & UK) or to find out more about how we can assist your non-profit organisation please visit the AfID website.

Developing a Career in International Development

We know it can be frustrating trying to develop a career in this much sought after sector, especially when organisations require prior experience; be it institutional donor management, fieldwork or capacity building of overseas recipients. Please don't let this put you off, we would strongly recommend considering a volunteer assignment as a way to gain this highly relevant experience. It’s no coincidence that 22% of AfID volunteers now work full-time in the charity sector, as even a short 2-3 week assignment will catch the eye and reassure these employers of your commitment and ability to navigate the diverse stakeholder contexts.  It’s worth noting all AfID's assignments are individually tailored to the volunteers own preferences, skills and availability. For FAQs please visit the afid website
 
Attending one of the AfID Workshops also offers invaluable insights, explaining sector jargon and demonstrating the ways accountants can navigate complex environments, in a fun and informative way. It also presents a great networking opportunity with 25 other like-minded accountants AfID’s founder and ex-Oxfam FD in attendance. 

This charity are looking for a commercially-minded leader to be the face of their external partnerships team. This person will be responsible for building and maintaining excellent relationships with external partners and funding bodies, in order to grow and maintain income pipelines and maximise the reach and impact of fundraising projects. You will have a background in income generation and be well adept at working in customer-facing, fast paced roles with a like-minded team behind you; your main responsibilities will be to:

• Take the lead on critical partnerships that will deliver opportunities including direct funding, in-kind support and opportunities to achieve reach, impact and sustainability
• Develop and deliver a partnerships strategy, to grow income and support through co-creation with partners: commercial, government, trust and foundation, social enterprise, social investment, Disabled Peoples Organisations and other third-party partners
• Manage two direct reports within a commercially-minded and results-driven team
• Maintain strong, sustainable partnership pipelines with excellent retention rates
• Co-create marketing and PR strategies with key partners to amplify reach and impact of projects for beneficiaries

To be considered, please send a full and up-to-date CV and covering letter

Job title: Adviser

Hours: 37.5 hours per week

Responsible to: Ask Us Anything Manager

Location: Elmwood Centre, 277 London Road, Mitcham CR4 3NT, also likely home working arrangements with frequent travel throughout the London Borough of Merton. A driver with access to own car is essential.

This role is funded by a grant from the City Bridge Trust

 Role Purpose:

The role will provide information and advice, including casework, in a wide field of subjects, including welfare benefits, housing, health, community care, and local services, to older adults (65+) across the London Borough of Merton. Despite the rapidly evolving situation due to Covid-19 we anticipate that the role will deliver support face to face at our centre, in client’s homes, on the phone and by email.

Summary of Duties:

1. To respond to enquiries, providing high quality information and advice to older adults across multiple channels including face to face, clinics, home visits and telephone
2. To explore the needs of older people holistically, identifying options and follow up actions
3. To perform benefit checks using our benefits calculation programme
4. To support clients with forms and applications for benefits and other relevant matters such as accessible transport schemes e.g. Blue Badge, Taxicard, Dial-a-Ride
5. To act as the client’s representative where required
6. To complete case records and follow up actions on our confidential database
7. To collect and report monitoring information
8. To work with the Ask Us Anything Manager to support and train volunteers
9. To liaise with external partner agencies in order to promote, develop and deliver the service
10. To deliver outreach work and support events as required

Person specification

Experience

1. At least 2 years’ experience of providing information and advice to the general public. Experience of face to face service delivery is desireable
2. Experience of researching information from written and digital sources
3. Experience of working with statutory (NHS, Local Authority, DWP etc.) & voluntary sector organisations
4. Experience of working in a team

Knowledge

1. Strong knowledge in at least one of the following: housing, health, community care, money and benefits. Knowledge of local services in Merton is useful but not essential
2. Understanding of the challenges faced by older people in accessing advice and information (sensory, cognitive, mobility etc.)
3. Willingness to undertake and update knowledge and skills with training

Skills

1. Strong communication skills with an ability to relate to people at all levels and from a variety of cultural backgrounds and those who may be vulnerable or distressed
2. Ability to work competently across organisational boundaries
3. Ability to organise your own work to ensure that priorities and deadlines are met
4. Strong numeracy skills
5. Ability to write clear, concise, and comprehensive case notes and letters
6. Excellent IT skills particularly Microsoft word, email, Internet, and management database, such as Charity Log
7. Proven ability to function well, and contribute to, teamwork

Other requirements

1. An enhanced criminal records bureau check will be required in this post
2. An ability to undertake home visits for housebound and older people requiring travel across the borough
3. Due to the nature of the role, a driver with own car is essential

Please read the Recruitment Pack for full details.

Job Description

The post holder will be responsible for the following:

Community and Event Fundraising Support
• Act as Glass Door’s first point of contact for all community and event inquiries.
• Build and maintain relationships with community and event fundraisers, ensuring they are supported before, during and after their events.
• Register supporters and coordinate the sending of welcome packs, merchandise and thank you letters.
• Support on certain community fundraising, cultivation and stewardship events, including the annual Sleep Out and the annual supporter drinks reception.
• Draft copy for, update and create community and event fundraising pages on the Glass Door website and promotional emails which can be sent through the Glass Door mailing platform.
• Support with identifying new prospective community supporters and assist with the development and fulfilment of targeted approaches.

Work closely with theCommunications team to:
• Encourage fundraisers to share their fundraising stories for inclusion on social media and our website.
• Plan and deliver any marketing, press and social media requirements for events.
• Develop and implement the new Community Champions scheme.

Other Fundraising Support
• Assist the Fundraising Managers in the delivery of electronic and postal direct marketing appeals.
• Assist the Fundraising Managers in the development of an in memoriam and legacy giving scheme.
• Manage the process for monitoring, thanking and recognising donations in kind, working with colleagues across the organisation.

Fundraising Administration
• Manage the processing of donations, including scanning cheques, coding bank transfers and web donations, entering details in Donorflex database, banking cash, setting up Direct Debits, receiving in-kind donations and acknowledging/thanking donors via email or post.
• Create and update donor records on Donorflex, ensuring records are kept up to date, accurate and consistent at all times.
• Stay well informed of existing and new fundraising legislation and guidance from the Institute of Fundraising, ensure this is regularly communicated to the wider Fundraising team.
• Ensure all charity fundraising activity (including "in aid of" events) is compliant with relevant charity and statutory legislation and recognised code of practice.
Other
• Support the Fundraising Managers through conducting research into prospective corporate, individual and trust/foundation donors.
• Work alongside the Data Manager to develop and use the functions of the CRM system (Donorflex).

Person Specification

Essential
Personal Qualities
• Enthusiastic, engaging manner, with the confidence to talk to fundraisers and supporters.
• Empathetic attitude towards homeless and vulnerably-housed people.
• A confident self-starter who will hit the ground running.
• A team worker with an open, collaborative style and a practical, “can-do” approach.
• Commitment to our values of being welcoming; being open to all, without prejudice; compassionate; believing individuals can turn their lives around; and knowing we can have a bigger impact when we work together.
• Commitment to and understanding of the issues relating to equality of opportunity and the ability to implement change in this area.
• Ability to adhere to and implement Health & Safety, HR and operational policies.
• Willing to travel around London for occasional meetings and events including some evenings and weekends.
 

Qualifications and Experience
• Educated to degree level.
• Experience of using a fundraising database to segment and select data, produce reports and analyse information.
• Understanding and demonstrable experience of the use of social media, JustGiving and other online fundraising tools and platforms
• Experience of basic copywriting to produce fundraising letters.
 

Knowledge, Skills, Abilities
• Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols.
• Excellent organisational skills with strong attention to detail, especially record-keeping and electronic filing.
• Strong written English and numeracy skills.
• Good interpersonal and verbal communication skills, professional telephone manner.
• Able to forward plan and schedule workflows.
• Able to relate to and work with people from a range of backgrounds.
• Excellent time management skills; able to work proactively unsupervised and use own initiative.

Desirable
• Experience using Donorflex, Mailchimp and Eventbrite (or similar).
• Experience of assisting with fundraising and community events.
• Experience of working alongside and managing volunteers.
• Experience of managing community relationships such as schools, churches or challenge events.
• Understanding of data protection requirements including GDPR and the Fundraising Regulator’s Code of Fundraising Practice
• Fundraising qualification.
• Driving licence.

Background

Wandsworth Community Empowerment Network (WCEN) and Citizens Advice Wandsworth (CAW) work in partnership to deliver the Help Through Hardship Crisis Project. This award-winning project has been funded by the National Lottery Community Fund since 2016, and three years’ continuation funding has now been agreed from 2020 to 2023. As part of this project CAW and WCEN have developed an Advice First Aid training programme which provides a two-day course for community and faith groups, alongside voluntary sector and statutory agencies. The sessions provide an introduction to key advice issues; how to spot problems, and signpost and refer people to local services for support. Following the training programme, participants are encouraged to use their new skills within their community setting. This exciting new role will support community and faith groups to do this. 

About the role

We are looking for an experienced, committed and responsible Advice First Aid Community Worker with the ability to build capacity and support key community and faith partners to co-produce Advice First Aid delivery within their community setting.

Wandsworth Community Empowerment Network (WCEN) and Citizens Advice Wandsworth (CAW) work in partnership to deliver the Help Through Hardship Crisis Project. We have a commitment to primarily provide excellent quality of advice first aid and building sustained capability within our expanding network and faith partners.  We are looking to this post to play a leading role in us achieving our goals and strategies through effect coproduced advice capabilities through the capacity building of our community networks.

 How to apply

To apply for this post, you must complete a WCEN application form. You may submit a CV in addition to your application form. Please note that a CV alone will not be accepted as they do not meet our assessment criteria and commitment to equal opportunities

Please refer to the attachment for the application pack for this position.