Salesforce Manager
Bristol
Up to £50,000 per annum
Permanent, full time
NCT is the UK’s largest charity for parents, providing invaluable support and information for new and expectant parents. We support parents by giving them accurate, impartial information so that they can decide what’s best for their family, and we introduce them to a network of local parents to gain practical and emotional support.
We are looking for enthusiastic and dedicated people who share our vision and values. Working for NCT is a rewarding experience. It gives you the opportunity to apply your experience and expertise to help enrich the lives of thousands of parents in the UK. It also offers you the opportunity to develop valuable skills and gain insight into working for a charity in the not-for-profit sector. NCT is committed to positive organisational culture, productive workplace and work-life balance that respects the individual.
You will own the day to day running of the Salesforce system including administration, support and continuous improvement. You will need to have the ability to take on projects and see them through to the finish. Working with and through others will give you space to work both independently and with external partners.
This will involve various different tasks, from speaking with users to understand their needs, researching different approaches, carrying out testing, starting again if something doesn't work, liaising with internal teams, producing training materials when launching new ideas; you take a proactive approach and thrive on responsibility.
It takes drive and commitment to make projects happen in a large organisation, so you should relish the challenge, and value the reward knowing you will empower a more digitally enabled data-savvy organisation and extract maximum value for NCT.
The Role
You will be:
- Responsible for the managing the day to day administration of Salesforce:
- user account maintenance, reports and dashboards, workflows, performance monitoring, backups, security and troubleshooting issues.
- Defining and implement best practice standards and guidelines.
- Drive continuous development of Salesforce meeting the evolving needs of the business:
- liaising across areas of the organisation to understand business context for change.
- use internal and external resources to design and deliver system changes.
- Coordinate continuous development, test and integration of new features.
- Support
- lead and educate a community of Salesforce champions across departments to improve the usage and adoption of Salesforce functionality.
- provide training and support to end users and develop relevant materials.
About You
You will have:
- a deep understanding of Salesforce Administration and support.
- the proven ability to oversee Salesforce upgrades successfully including regression testing.
- business analyst capabilities, to gather and evaluate requirements and design solutions.
- the mindset to understand, review and resolve complex technical issues.
- a solid professional background in a relevant technical discipline (CRM, software development etc.)
- be confident and assertive with the ability to build rapport and effectively communicate with people at all levels.
- be organised and methodical with a positive can-do attitude.
See the Job Description for full details of this exciting opportunity.
If you feel you are the right candidate for the role of Salesforce Manager, we welcome your application.
Closing Date: 9am 7 June 2020
Interviews expected to be tbc
We're here to support parents. We give them accurate, impartial information so that they can decide what’s best for their family, and... Read more
The client requests no contact from agencies or media sales.
Recruiting under Covid 19 restrictions
We know we are at a critical point across the economy here in the UK and elsewhere; this is certainly true within Higher Education. We are in touch with our colleagues and our network across the sector and are acutely aware of the challenges both financially and with regard to learning that they are experiencing. It is unprecedented for us all.
This is a difficult time for many and we have taken a carefully considered, deliberate decision to continue to drive our growth and development. We are able to offer a number of people – both for academic and non-academic roles - great opportunities to work with us over the coming months and years.
Our flexible roles for academic content developers could be ideal for those seeking to supplement their income at this time, those seeking short term contracts, or perhaps graduating engineering students.
Who are we?
TEDI-London is an innovative new higher education institution in London wholly focused on engineering, co-founded by Arizona State University, King’s College London, and UNSW Sydney.
Our vision is to transform engineering education to transform lives – both for students and for the users of the products they design and make. Our mission is to attract and empower individuals and partners from diverse backgrounds and perspectives to develop the skills and confidence to create practical real-world solutions that advance how we live as a global community.
Variety and ambiguity is the way of life at TEDI-London
In a start-up, each day really is different. We work collaboratively at TEDI-London on big decisions, but also need individuals that take initiative and have the skills and experience to manage their own work areas. We are a start-up with huge ambition, but you should not expect to join an organisation with all the answers, and everything mapped out. That is what we need you for, to be part of our journey.
You will not have a huge team and infrastructure in place. One day you might be writing a strategy or paper for the board – another you might be proofreading a letter. You will relish the chance to be in a new organisation with a world of possibilities where you can genuinely see the value that you add on a daily basis. The team you work with will be from different functions and levels – all united in one goal -to make TEDI-London a success.
Student Recruitment Manager / Head of International Recruitment
Reporting to our Marketing Director, you will lead International Student Recruitment for us and work with colleagues across the institution to both develop and deliver an effective and cost – efficient student recruitment strategy.
We are seeking to recruit around 40% of our students from the competitive international student market. Your targets are therefore ambitious and the strategy you develop and deliver will match this ambition.
A detailed understanding of key issues shaping international student mobility, including knowledge and insight into key markets (Middle East, China and Far East) and management of agent networks is essential, as is a track record of success in achieving and exceeding targets.
We would be delighted if you review the Job Description, Values, Terms and Conditions and Proposition Document. We have provided a video of the recruiting manager discussing this current vacancy and a live Zoom Q & A session on Eventbrite in the Job Description attachment.
Recruiting under Covid 19 restrictions
We know we are at a critical point across the economy here in the UK and elsewhere; this is certainly true within Higher Education. We are in touch with our colleagues and our network across the sector and are acutely aware of the challenges both financially and with regard to learning that they are experiencing. It is unprecedented for us all.
This is a difficult time for many and we have taken a carefully considered, deliberate decision to continue to drive our growth and development. We are able to offer a number of people – both for academic and non-academic roles - great opportunities to work with us over the coming months and years.
Our flexible roles for academic content developers could be ideal for those seeking to supplement their income at this time, those seeking short term contracts, or perhaps graduating engineering students.
Who are we?
TEDI-London is an innovative new higher education institution in London wholly focused on engineering, co-founded by Arizona State University, King’s College London, and UNSW Sydney.
Our vision is to transform engineering education to transform lives – both for students and for the users of the products they design and make. Our mission is to attract and empower individuals and partners from diverse backgrounds and perspectives to develop the skills and confidence to create practical real-world solutions that advance how we live as a global community.
Variety and ambiguity is the way of life at TEDI-London
In a start-up, each day really is different. We work collaboratively at TEDI-London on big decisions, but also need individuals that take initiative and have the skills and experience to manage their own work areas. We are a start-up with huge ambition, but you should not expect to join an organisation with all the answers, and everything mapped out. That is what we need you for, to be part of our journey.
You will not have a huge team and infrastructure in place. One day you might be writing a strategy or paper for the board – another you might be proofreading a letter. You will relish the chance to be in a new organisation with a world of possibilities where you can genuinely see the value that you add on a daily basis. The team you work with will be from different functions and levels – all united in one goal -to make TEDI-London a success.
Assistant Registrar – Education
Working as part of a small Registry team, the Assistant Registrar (Education) is responsible for leading our programme administration and education-related quality assurance and enhancement services.
You will design, develop and manage the administration of students throughout their time from recruitment and admissions, throughout their course, and up to their graduation. This includes:
- Admissions
- Registration and induction
- Timetabling
- Student visas ( tier 4)
- Results, including progression, transfers and withdrawals
- Examinations, assessment and classification
- Graduation
You will be able to demonstrate substantial experience of student administration and student support within an education setting, with knowledge of best practice in higher education and experience of methods of quality management and enhancement. It is key that the ideal candidate has significant leadership and management experience gained either in the Higher Education or related sector.
A flexible approach and a ‘can do’ attitude is key at TEDI-London, with willingness to take on new tasks and projects.
We would be delighted if you review the Job Description, Values, Terms and Conditions and Proposition Document. We have provided a video of the recruiting manager discussing this current vacancy and a live Zoom Q & A session on Eventbrite in the Job Description attachment.
Recruiting under Covid 19 restrictions
We know we are at a critical point across the economy here in the UK and elsewhere; this is certainly true within Higher Education. We are in touch with our colleagues and our network across the sector and are acutely aware of the challenges both financially and with regard to learning that they are experiencing. It is unprecedented for us all.
This is a difficult time for many and we have taken a carefully considered, deliberate decision to continue to drive our growth and development. We are able to offer a number of people – both for academic and non-academic roles - great opportunities to work with us over the coming months and years.
Our flexible roles for academic content developers could be ideal for those seeking to supplement their income at this time, those seeking short term contracts, or perhaps graduating engineering students.
Who are we?
TEDI-London is an innovative new higher education institution in London wholly focused on engineering, co-founded by Arizona State University, King’s College London, and UNSW Sydney.
Our vision is to transform engineering education to transform lives – both for students and for the users of the products they design and make. Our mission is to attract and empower individuals and partners from diverse backgrounds and perspectives to develop the skills and confidence to create practical real-world solutions that advance how we live as a global community.
Variety and ambiguity is the way of life at TEDI-London
In a start-up, each day really is different. We work collaboratively at TEDI-London on big decisions, but also need individuals that take initiative and have the skills and experience to manage their own work areas. We are a start-up with huge ambition, but you should not expect to join an organisation with all the answers, and everything mapped out. That is what we need you for, to be part of our journey.
You will not have a huge team and infrastructure in place. One day you might be writing a strategy or paper for the board – another you might be proofreading a letter. You will relish the chance to be in a new organisation with a world of possibilities where you can genuinely see the value that you add on a daily basis. The team you work with will be from different functions and levels – all united in one goal -to make TEDI-London a success.
Assistant Registrar – Student Experience
Working as part of a small Registry team, the Assistant Registrar (Student Experience) is responsible for setting up the services that will support our students’ experiences. This is an exciting opportunity to be involved right at the start of the journey and to be able to design services based on your expertise and experience of what really works well to support students.
You will be able to demonstrate significant experience of establishing and enhancing a student services function (gained in a similar environment) alongside good knowledge and understanding of the higher education environment, both nationally and internationally.
It is vital that you have both the experience and empathetic approach to provide services which are designed to support the needs of our diverse students, alongside a flexible approach and a ‘can do’ attitude in their approach to new projects and ideas.
We would be delighted if you review the Job Description, Values, Terms and Conditions and Proposition Document. We have provided a video of the recruiting manager discussing this current vacancy and a live Zoom Q & A session on Eventbrite in the Job Description attachment.
Communications Officer, London
c. £28.5k depending on experience, plus generous benefits
Medical research has never been more important.
The wellbeing of billions of people across the world depends on continual medical advances across all areas of health. And this challenge needs immense support, innovation and persistence.
Although scientists have tackled many diseases and conditions that affect human health, there are still areas of medical need that receive little or no support. That’s where we step in.
Funding research is our sole purpose. As the charitable foundation of the Medical Research Council (MRC), we are inspired by the responsibility and independence that our donated income gives us. We are guided by the wealth of expertise available to us and are bold and ambitious in the science we choose to support. We fund and support the most promising new medical research, wherever we discover great opportunities that are not being pursued.
Our current research priorities are the threat of drug-resistant infections, adolescent mental health and pain research. These are key public health challenges requiring ground-breaking ideas from some of the UK’s leading scientists.
We are looking for a Communications Officer to join our small but expanding team in our central London offices.
Reporting to the Senior Communications Manager, you will play a crucial role in telling the story of the Foundation, and that of the ground-breaking research and researchers we support. Your work will inspire potential supporters to help us fund even more cutting-edge medical research, and attract funding applications from emerging research leaders.
Working three days a week for the Foundation, the other two days will be split evenly between two of our linked charities: the Global Alliance for Chronic Diseases (GACD) and the Africa Research Excellence Fund (AREF).
GACD is an alliance of international public funding agencies, which supports research activities intended to improve the prevention and treatment of chronic non-communicable diseases (NCDs) like heart disease, diabetes, chronic respiratory problems, cancers and mental health issues. Their work focuses on the needs of low- and middle-income countries (LMICs) and key vulnerable populations, where 80 per cent of deaths from chronic diseases occur.
AREF was established by the Medical Research Foundation in 2015, with the mission of improving the quality and impact of health research in Africa - by nurturing African-led research in and for the region. AREF’s vision is to grow a community of African researchers working in Africa, who lead world-class research that benefits patients, populations, policy makers and practitioners.
You will support the delivery and growth of proactive communications programmes across all three organisations, with the shared purpose of building their respective identities, reputations and profiles.
Who you are
We need the very best people to help deliver our vision of advancing medical research, improving human health and changing people’s lives. We are inspired by our work and we will be looking for this in you too. Our team is proud to work for the Medical Research Foundation. We are ambitious for the Foundation and for ourselves. We are approachable - providing advice to everyone and explaining our work. We are dedicated and committed to achieving the most for our donors and our researchers.And we are involved – constantly looking for new ways to engage and improve.
What you can bring to the role
You will have some experience of communications in a health or science-focused organisation, supporting communications strategies across a range of channels, including traditional and social media. You will also have experience of producing creative communications content for a range of audiences, including translating complex scientific information for non-scientific audiences.
You are able to communicate clearly with colleagues, scientists and other stakeholders. You work in an organised manner and have the ability to respond flexibly and positively to unexpected changes or demands. You have a strong grasp of digital media, including photoshop, social media management software and Google Analytics.
Our offer:
- A salary c. £28.5k, dependant on experience.
- Annual pay award, performance award scheme and other rewards.
- Generous pension contribution, with no qualifying period.
- 30 days annual leave each year, plus public holidays.
- 36 hour working week, usually worked over 5 days.
- Flexi-time system and core working hours of 10am to 4pm.
- Employee assistance programme.
- Other health-related benefits.
- An opportunity to make a difference to human health.
- Fantastic colleagues.
How to apply:
- Provide an up-to-date CV which includes your contact details, education and vocational qualifications, membership of professional bodies, career history and explanation of any breaks in your employment history.
- Provide a brief supporting statement setting out why you are the right candidate for this role making reference to the job description and the person specification. The case that you make and the way that it is presented will form a key part of the shortlisting process. Please note that CVs without a supporting statement will not be considered.
- Complete our equal opportunities monitoring form.
- Let us know if you are not able to make any of the assessment or interview dates (the pre-arranged dates can be found in the application pack).
A copy of the recruitment information pack and equal opportunities monitoring form are attached as separate documents for you to download.
Closing date for applications: noon, Thursday 11th June 2020
On-line testing: 19-24th June 2020
Interview and practical exercise: 29th June 2020