Unit Manager Jobs in Liverpool

If you have experience of delivering a successful peer support service or volunteer programme this is a genuinely exciting opportunity to develop a new service for an established patient support charity. Based remotely, but able to travel frequently in and around to London, we are seeking a creative, organised and committed programme manager. 

Kidney Care will be working with the London Kidney Network and peer support champions from London NHS Trusts to establish a London-wide kidney peer support service. The ambition is to develop the service to cover the UK.

This is all about connecting people who are living with kidney failure, and applications from people with personal experience of the condition as a patient or carer are encouraged.  

This is a new service for Kidney Care UK and the programme manager will be instrumental in scoping and implementing processes and procedures to deliver a compassionate, safe and valued service. The role will also ensure that all volunteers giving their time to Kidney Care UK have a fulfilling experience and will support colleagues across the organisation to confidently engage and support their own volunteers. 

Safeguarding  

Kidney Care UK is committed to safeguarding and promoting the welfare of children, young people and Adults at Risk and expect all staff and volunteers to actively support this commitment. An DBS check will be required for this role. 

About Kidney Care UK  

Around 3.5 million people in the UK live with chronic kidney disease (CKD). 68,000 are treated for end-stage kidney failure, relying on dialysis or a transplant to keep them alive. Treatments are gruelling and relentless and impact the patients’ ability to work, maintain social interaction and live the life they choose. 

For over 45 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

Promoting better outcomes for people living with kidney disease we actively seek applications from people who live with CKD or who have experience as a family member or health professional. 

About the Peer Support Service 

The Peer Support Service connects people affected by CKD with a volunteer who shares a similar lived experience.  Alongside partners in the London Kidney Network, we will recruit, train and support volunteers to provide a friendly listening ear and share practical information to build confidence in decision making, explore options and make informed choices about a range of issues from treatment to travel. Patients, their families and caregivers will access the service to request a conversation with someone matched on a range of factors which could include treatment modality, location, age and life experience. 

This is a new service that the Peer Support manager will establish and shape, working effectively with stakeholders to build a trusted service that patients and healthcare professionals want to engage with. This is very much a hands-on role covering all aspects of delivering the service; creating resources and processes; recruiting, training and stewarding volunteers; promotion, and building relationships with NHS renal units to attract service users; and of course, matching individuals to encourage patients to feel empowered to make choices and manage their condition with confidence. 

Applications 

Please send your CV and a covering letter demonstrating how you would be perfect for this role.

Applications invited from Monday 27 November to Monday 18 December by 10am. 

First interviews by Teams, Thursday 21 and Friday 22 December. A second interview will be held in person at our offices in Alton, Hampshire w/c 11 January 2024. 

POST  

Victim Support Casework Coordinator 

RESPONSIBLE TO

ISVA: Manager of Support Services 

RESPONSIBLE FOR

Victim Support Casework Team

SALARY & HOURS OF WORK

Salary: £31,000 FTE, £24,800 pro-rata

This is a 0.8 per week post.  Specific days to be agreed on appointment. NUM are open to discussions around flexible working patterns to ensure a positive work/life balance. Operational hours are Monday-Friday 9am-5pm

Holidays: Annual leave entitlement is 31 days FTE including public and bank holidays. This will be pro-rata for your contracted hours.

LOCATION OF THE POST HOLDER 

You will be remote working and will be provided with the equipment and tools required to deliver this work. You will need a secure environment and access to a stable internet connection. You may be occasionally required to travel to the NUM head office at Unit 209, 46-50 Oldham St, Manchester, M4 1LE but all your costs will be covered by NUM.  On Occasion, you will be required to travel anywhere within the United Kingdom but shall not be required to work outside the United Kingdom for any continuous period of more than one month.

About NUM: 

National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations.

We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by victims/survivors to cope and recover from crimes they experience in the ways they choose. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.

ROLE AND RESPONSIBILITIES

The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a coordinator to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you. 

This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Coordinator is responsible for maintaining high standards for all digital, individualised and in-person support provided by the case work team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:

1) Management: Manage the operations and administration associated with victim and vocational support case work. 

2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the case work team and ensure that everyone works to their strengths, and strives for the best outcomes for sex workers. 

3) High Standards: Support good performance and quality outcomes for sex workers.

4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM. 

5) Wellbeing Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve. 

Day-to-day team tasks include, but are not limited to the following.

• Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.

• Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services. 

• Problem-solving to ensure the smooth and efficient operations of the casework team eg, Managing resource and rota’s including leave and absences, Delegation of task where appropriate to the casework team

• Audit overview and quarterly reporting to Manager of support services with responsibility for data management and the production of case studies. 

• External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required. 

• Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care. 

• Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/ internal. Discuss any issues of take aways with the Manager of support services

• Communicate with other work streams and projects at NUM through coordinators meetings and share changes in process from the CEO and management team.

• Leading 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, Motivating the team and Resolving conflict and managing team dynamics (with support where needed)

• Onboard new members of the team

• Cover some duties when the Manager of Support Services is out of office

PERSON SPECIFICATION

Essential Skills and Experience

• Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.

• Experience managing a team, providing line management support, and managing rotas and team resources.

• Experience of dealing with internal and external complaints and having difficult conversations.

• An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.

• Qualified ISVA or relevant casework support experience.

• Strong interpersonal skills and an ability to work with multiple partners on complex cases.

• Excellent administrative and organisation skills, able to manage both your own and other peoples workloads effectively.

• An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.

• Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.

• Experience of using online communication tools, CMS, google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team. 

• Strong empathic and active listening skills.

• Willingness to undertake continued professional development. 

Desirable Skills and Experience

• Experience of the sex work community.

• Experience completing detailed reports on workstream productivity, both statistically and in written form.

• The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.

How to Apply

Please send a CV and cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 12pm (UK time) on Friday 15th December.

Interviews will take place on December 22nd. The successful candidate will be contacted on or before the 28th of December. Job start date from the 8th of January 2024 .

NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.

We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.

Please note due to the high number of applications expected for this role if you do not hear back from NUM by the 18th of December unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage. 

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

As a Senior Social Worker with Change Grow Live you will role model and lead ethical and evidence-based practice, focusing on the experience for people who use services.You will be a specialist lead to the team, providing advice and consultation on risk, safeguarding and complex needs. You will also provide professional oversight of the Designated Safeguarding Lead/s in the team and provide professional accountability for complex decision making and work collaboratively with the multi- disciplinary team to establish safe and effective ways to work with people.

Where: Knowsley

Hours: 37.5hrs per week

Salary: £43,184 - £50,521 

Responsibilities

About the role: 

• Lead social workers, social work apprentices, and where relevant, related team members, across the service, providing operational management and professional reflective supervision 
• Offer quality assurance and on-going learning to support the team with completion of effective referrals and sustaining effective referral pathways 
• Coach and develop the team to work with people where there are complex issues related to substance misuse such as to domestic abuse, child exploitation, criminal justice, caring responsibilities, mental health, safeguarding 
• Be the strategic lead for identified, specific areas of the service i.e. Multi Agency Risk Assessment Conference (MARAC), Adults’ Safeguarding or Children Safeguarding, and attend relevant external meetings representing the service and the organisation locally, regionally and nationally 
• Oversee the role of the Designated Safeguarding Lead contributing to the safety and well-being of people
• Contribute to team and organisational learning by undertaking incident reviews and investigations (including the death of service users) and producing high quality investigation reports 
• Create and sustain strong partnership working 
• Support, learning and development of social work students on placement and newly qualified social workers undertaking their ASYE programme 

About you: 

• Hold a valid qualification in Social Work and be registered with the regulatory body
• Experience of leadership, motivating and inspiring individuals and teams 
• Be confident in complex decision making related to SU issues, using defensible decision-making skills and clear communication 
• Have strategic decision making and influencing skills
• Experience and knowledge on the working practice of Safeguarding Children and Vulnerable Adults 
• The ability to lead, inspire and develop a team with excellent team working and interpersonal skills, developing positive working cultures and relationships
• Excellent team working, communication and collaboration skills 
• Be able to work flexibly across operational sites as required and to work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This may involve evening and weekend working 

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team
• Training, career development & progression opportunities 

Please read attached Job Description and Role Specifics for a more detailed outline of responsibilities and Person Specification 

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you 

Salary Range (pro rata if part time)

CGL points 41 to 48 (£43,184.65 - £50,521.02)

Closing Date

12/12/2023

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.

Group Finance Director

The deadline for applications is Sunday December 10th 2023

Location:  Within two hours of UTC (GMT)

Location Type:  Remote

Reporting to: Group COO

Manages: Leads the finance unit: composed of a total of 13 staff

Annual salary: To be defined based on experience and location, budgeted salary starts at $100K USD.

Contract type: 2-year contract (renewable)

Working hours: Full-time

Candidate level: Director

Background

ForAfrika is the largest African humanitarian and development organisation working for an Africa that thrives. Partnering closely with communities, ForAfrika brings resources and implements locally led programmes that lead to equitable growth and transformation. We are working to empower 20 million Africans to sustainably provide for themselves by 2032.

ForAfrika is currently active in seven African countries, providing services and programmes from Emergency Response to Economic Empowerment. ForAfrika’s total global income is expected to be over $80M in 2023 and $150M by 2025. To achieve such exponential growth, ForAfrika wants to retain and recruit the best people and we welcome you to apply.

Purpose of role

The Group Finance Director (GFD) provides overall financial oversight of the organisation, leads the finance unit and is the chief financial spokesperson for the organisation. The Group Finance Director reports to the Group Chief Operating Officer (COO) and indirectly to the Audit, Risk, and Compliance Committee of the Group Board, forming part of the Executive Management team, under the leadership of the Group CEO. This position is responsible for assessing the financial performance of the organisation and its risks, including but not limited to, strategic and tactical matters as they relate to budget management, cashflow management, cost benefit analysis, financial forecasting, and overall management of the annual financials.

We are looking for a reliable professional with a broad knowledge of accounting and financial principles, a strategic thinker and an effective leader who can make sound decisions. The ideal candidate will be someone with extensive experience in the NGO sector, specifically with donors and partners such as the UN agencies and USAID.

This position’s goal will be to guide the organisation towards long-term financial success.

Primary responsibilities

The job holder will have the following key responsibilities:

· Develop, guide and implement financial strategy.

· Overall financial management of the ForAfrika Group, including Mauritius, Affiliate Offices, Country Offices, and Global Support Office (GSO).

· Cashflow management.

· Financial performance analysis and reporting to EXCO, Group Board and other stakeholders.

· Budgeting, forecasting, and financial planning process.

· Develop and implement accounting policies.

· Manage the ForAfrika Finance Department, including but not limited to, the structure of the department, the employment and performance management of staff and their individual growth and success.

· Assess the benefits and risks of prospective contracts and advise the Financial Committee (FINCO) on financial impact and needs.

· Provide the Executive Committee (EXCO) and Group Board with an annual operating budget for board approval, including monthly budget and cash flow projections.

· Ensure adherence to financial laws, regulations and guidelines. This includes but is not limited to 1) interpreting legislative and programmatic rules and regulations to ensure compliance with all federal, state, local and contractual guidelines, 2) ensuring that all government regulations and requirements are disseminated to appropriate personnel, and 3) monitoring compliance.

· Oversee the management and coordination of all fiscal reporting activities for the organisation including organisational revenue/expense and balance sheet reports, reports to board/s, reports to funding agencies, development and monitoring of organisational and contract/grant budgets, management and reporting on monthly management accounts with rolling three month forecast and comparison of budget to forecast to actual.

Profile

Experience

· Over 10 years of non-profit accounting experience in accordance with Generally Accepted Accounting Principles, OMB Circulars A-133, A-110 and A-122, program regulations and compliance requirements, and appropriate Code of Federal Regulations sections.

· Strong technical knowledge and skills in IFRS principles and standards.

· Proven experience leading finance departments and working as Director of Finance.

· Extensive knowledge of financial analysis and forecasting.

· Proficient in the use of financial management software (Sage) and MS Office.

· An analytical mind with a strategic ability.

· Develop strong working relationships with colleagues across departments and seniority levels.

· Excellent organisational and leadership skills.

· Outstanding communication and interpersonal abilities.

Education

· Completion of a bachelor’s and master’s degree at an accredited college or university or equivalent work experience.

· Certified Public Accountant (CPA) /Chartered Accountant (CA) preferred.

The deadline for application is December 10th 2023

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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.

 

Contract: Fixed Term until March 2025, Part-time (2 hours per week)
Salary: Band 7 £11.95 per hour
Location: Home based/Remote working

What we do

As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

Our Digital Vision

By 2030, NYA envisions a digital youth work landscape where the extensive day to day use of technology and resources not only broadens our engagement with young people, but also respects and integrates their digital cultures and skills into our practices.
Youth workers will need to be skilled, equipped and informed to operate in this digital landscape as effectively as they do in real work environments.

About the Role

- This exciting new programme will support the development of Digital Youth Work nationally and as Digital Directors you will work with others to inform the design, development and testing of new and exciting youth work opportunitie
- We are seeking enthusiastic and imaginative youth ambassadors who are passionate about the world of Digital Youth Work to join us as Digital Directors.
- Whether you are into gaming, social media, virtual reality or just interested in Digital Youth Work, as Digital Directors we need your thoughts, ideas and energy to help shape the future of Youth Work!
- The successful candidates will work with young people across England to identify needs and gaps in youth provision and young people services. These roles will focus on engagement and participation with young people, supporting them to review their services, needs and explore digital opportunities to develop their local digital youth service provision.

The role will see each Digital Designer meeting various youth groups online, and on occasions face to face, consulting with the young people who are attending. In addition, there will be a commitment required for the Digital Designers to attend training offered to support them in their work with the young people.

Join us on this exciting journey to empower young people through digital youth work!

As an NYA Digital Director, you will have the opportunity to make a positive impact on young lives while exploring the potential of digital technologies to shape the future of youth work.

As a Digital Director you will

- Be part of an exciting new team of 15 Digital Directors (Youth Ambassadors) who will work with at least 225 young people to identify needs and gaps in youth provision and young people services.
- Have the opportunity to explore, test, review and implement cutting-edge digital technologies, including VR, AR, AI, gaming, and social media platforms.
- Work closely with young people from various communities across the country. Your role will involve reviewing and enhancing their local digital youth work offer. This will include brainstorming creative ideas, designing engaging digital content, and providing valuable insights to improve digital services and experiences for young people.
- Work with local youth services and young people service providers to review their current digital (and in-person) services, identify gaps and to create a plan to develop digital youth work opportunities to fill the identified gaps.
- Attend national events and complete NYA training to enhance your skills and knowledge, supporting you on your own journeys to adulthood.
- Support the development of training and skills development for youth services and service providers.
- Work as a team to evaluate and measure the overall success of the work.
- Please download our applicant pack to find out more about the role and requirements,

How to apply

If you wish to apply for this position, please use our online application process to submit the following by 23:59 on 22nd December 2023.

An up to date CV setting out any jobs, responsibilities and achievements.
A covering letter (maximum two sides) explaining why you would like this role and use the 'About You' section to show how you would be a great Digital Director!
Please note that the covering letter is an important part of the application and we will not accept CV’s without one.
Diversity monitoring information – The Hireful ATS will ask for this optional data which will be stored separately and anonymously.

Help to apply

We are aware that for some people this may be the first time applying for a job, below are some links to follow for guidance on creating a CV and hints and tips on writing personal statements and covering letters.
CV Advice - Youth Employment UK
Tools, Guides & Support (continued) – Amplifi

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