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Digital & Marketing Communications Manager

The Queen’s Reading Room
6 Month Fixed-Term Contract with potential for extension
Hybrid working (Home-based but with regular London travel required and office-working possible)
Salary: £35,000 per annum.

Help us grow a global community of readers.

The Queen’s Reading Room is a charity dedicated to celebrating the transformative power of reading. Inspired by Her Majesty The Queen’s passion for literature, and founded by The Queen in 2023, we connect readers around the world with books, authors and ideas through curated content, grassroots partnerships, innovative neuroscientific research, collaborations and major live events — including The Queen’s Reading Room Festival.

We believe books enrich lives, strengthen communities and support wellbeing. As we continue to grow our international audience and deepen our grassroots impact, we are seeking an exceptional Digital & Marketing Communications Manager to help shape the next chapter of our story.

The Role

This is a hands-on role at the heart of the charity.

You will lead integrated digital, marketing and media activity to grow audiences, drive ticket sales, strengthen brand reputation and amplify our impact. You will play a central role in delivering the marketing and ticketing strategy for The Queen’s Reading Room Festival and other major events, ensuring we meet ambitious audience and revenue targets. You will help convert major media moments into sustained follower and email subscriber growth and be responsible for improving website journeys and sign-up performance, using analytics to drive action.

Alongside commercial growth, you will work closely with our Impact Manager, supporting them to craft compelling stories about the charity’s reach and outcomes — particularly across our growing grassroots partnerships — ensuring our communications clearly demonstrate meaningful and measurable social impact.

This role combines strategic thinking with operational delivery. It would suit a confident, creative communications professional who thrives in a fast-paced environment and is comfortable working with senior stakeholders and high-profile partners.

Key Responsibilities

Marketing & Audience Growth

• Lead marketing strategy for The Queen’s Reading Room Festival and other major events, with clear audience and revenue objectives.

• Develop and deliver integrated ticketing campaigns across digital, email, social, media and partner channels.

• Manage ticketing communications and optimise audience conversion journeys.

• Monitor ticket sales in real time and adjust tactics to meet targets.

• Oversee paid marketing activity, including digital advertising and out-of-home placements where appropriate.

• Develop audience segmentation strategies to grow and retain supporters.

• Produce post-campaign and post-event reports with clear insights and recommendations.

• Convert peak media moments into follower growth and email subscriber acquisition.

• Optimise journeys from reach to follow/sign-up (not only ticket purchase).

• Report on follower and subscriber conversion, and recommend actions.

Digital Content & Impact Storytelling

• Lead digital growth strategy across social media, website and email platforms.

• Work with colleagues to plan content calendars aligned to campaigns, publishing milestones and cultural moments.

• Support the Impact Manager to translate data, insights and grassroots partnership outcomes into compelling, accessible stories, case studies and narrative content that clearly articulates the charity’s reach and measurable outcomes.

• Support the Impact Manager by ensuring impact reporting is integrated across digital channels and campaign materials.

• Oversee high-quality multimedia content creation (copy, graphics, short-form video) which supports the narrative of the charity.

• Draft and approve newsletter content distributed to a large database.

• Build and optimise welcome and follow-up journeys for new subscribers.

• Translate insight into prioritised changes across content, journeys and CTAs

• Use analytics to optimise engagement, growth and conversion.

• Own website performance and continuous improvement (UX and sign-up journeys).

• Ensure tracking is in place and use insight to drive action.

Media Relations & Press Office

• Manage day-to-day press office activity, including handling reactive media enquiries.

• Secure proactive media coverage across print, broadcast and digital channels to support campaigns and events.

• Build and maintain strong journalist relationships.

• Draft press releases, Q&As and briefing materials.

• Monitor and evaluate coverage, correcting inaccuracies where necessary and escalating issues appropriately.

Campaigns, Brand & Partnerships

• Develop and deliver integrated communications campaigns with measurable results.

• Ensure consistency of tone of voice and brand across all platforms.

• Build strong working relationships with publishers, literary organisations, cultural institutions and corporate partners to amplify reach.

• Conduct appropriate due diligence on partnerships in collaboration with senior leadership.

About You

We are looking for a strategic and creative communications professional with strong commercial awareness and excellent storytelling skills.

You will bring:

• Significant experience in digital marketing and communications roles.

• Demonstrable experience leading marketing campaigns with ticket sales or revenue targets.

• Experience marketing events, festivals or large-scale cultural programmes.

• A strong track record of social media growth and digital audience development.

• Experience handling media relations and securing coverage.

• The ability to translate data and impact outcomes into compelling public-facing stories.

• Excellent written communication skills and strong editorial judgement.

• Confidence working with stakeholders and external partners.

• Strong analytical skills, with the ability to interpret marketing and performance data.
   

You will also be:

• Creative and commercially minded.

• Calm under pressure and solutions-focused.

• Highly organised with strong attention to detail.

• Discreet and professional when handling sensitive matters.

• Deeply aligned with our mission to promote reading and literacy.

Experience in the charity, publishing, cultural or arts sectors is desirable but not essential. A genuine passion for books and reading is.

Working Arrangements

• Hybrid working, home-based with regular travel to London and the option to work in an office based in London Victoria. Our ideal candidate is based in or around London and must have the right to work in the UK.

• Some evening and weekend work required for major events and festival delivery.

• Occasional UK travel.

Why Join Us?

This is a rare opportunity to play an important role within a high-profile literary charity with international reach and cultural influence.

You will help shape how we grow our audience, strengthen our reputation and tell the story of our expanding grassroots impact — ensuring more people experience the joy and power of reading.

Hofesh Shechter Company seeks a Head of Finance and Operations to join our leadership team at Somerset House. This pivotal role manages strategic three-year budget planning and core functions including Finance, HR, IT and Governance. 

Reporting to the Executive Producer, you will provide essential oversight to help achieve our creative and commercial goals. In this role, you will be expected to actively drive an entrepreneurial culture by adding your voice and ideas to the exploration of new income streams and providing the financial analysis and insight needed to strengthen fundraising initiatives and core business functions.

We require an experienced professional with accountancy qualifications and strong operational skills to oversee business functions and strategic planning. A supportive leadership style is essential.Knowledge of the arts or charity sector is required; experience with Theatre Tax Relief and NPO funding is highly desirable.

• Salary: £36,500 - £42,500 gross per annum (full-time equivalent[KL1] ), dependent on experience.
• Working pattern: This is a full-time role, based on 5 days per week, 1FTE or 37.5 hours per week. Flexible working arrangements for 0.80FTE (30 hours per week) will be considered upon application.
• Contract: Permanent with 6 months' probation
• Member of: Campaigns and Communications Team, and Fundraising Team
• Reporting to: Head of Campaigns and Communications (Line Manager) and Head of Fundraising
• Direct reports: Digital Officer
• Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.

Safe Passage International (SPI) is recruiting a Digital Mobilisation Manager (Campaigns and Communications) part of both the Campaigns & Communications team and Fundraising team to support and to enable continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum. This role is crucial in enabling continued and sustainable growth in our groundbreaking work to ensure that safe routes to sanctuary exist for all refugees

The Digital Mobilisation Manager will lead Safe Passage’s digital programme, sitting within both our Fundraising and Campaigns teams. They will mobilise supporters through timely actions; manage, develop and grow our digital channels strategically; and be at the centre of meeting our fundraising and campaign goals. They will lead on the development of our digital strategy with oversight from the leadership team, implementing it through expert, hands-on content creation.  

This post is an exciting role, responsible for mobilising campaign actions and helping raise the money needed for Safe Passage to do its important work. You will bring a passion for digital developments and action, motivated to advance refugee rights and support the campaigns and fundraising team with team objectives.  The successful candidate will be proactively progressing digital opportunities and innovations. This is a crucial role for Safe Passage International and an opportunity for the successful candidate to help develop the organisation, mobilising supporter actions to support campaigns and fundraising goals. 

You will work as part of a collaborative Campaigns and Communications Team, Fundraising Team and closely with colleagues across Safe Passage International, including teams in the UK, Greece, and France.

We are looking for good transferrable leadership and organisational skills, as detailed in the

Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the NGO sector, or you could be returning to work after time out. A full induction will be provided, alongside a dedicated training budget to support you to grow and develop within your role.

Our work is diverse across all the international locations in which SPI operates.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none), and pregnancy status.

We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identities are not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like an informal discussion about the role, please email SPI Human Resources Team. Contact details can be found in the Job Description.

How do I apply?

Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below.

Closing Date:

Sunday 29th March 2026 at 11.59 pm

Dual Diagnosis Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Dual Diagnosis Worker

Location: Based within a residential service across 4 sites in Croydon. (Walking distance from East Croydon train and tram links). Unfortunately this service does not have step free access.

Salary: £32,000

Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Sunday working between 10:00 - 18:00. Hours may vary depending on service needs. 

About the Role

We’re looking for a Dual Diagnosis Worker with expertise in mental health and substance use to join our team in Croydon. Based in a residential service, you’ll support residents with mental health, complex needs, and dual diagnosis. In this role, you’ll use your specialist knowledge to help both residents and the wider team overcome personal challenges. 

You’ll use evidence-based approaches to support recovery, independence, and integration through holistic assessments. As a comorbidity specialist, you’ll guide the team in achieving positive outcomes for residents. Your main duties include:

• Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
• Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
• Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
• Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
• Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning. 

About You

We are looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with experience in interventions, and in a similar role. The ideal candidate will have practical experience and relevant qualifications, and be skilled in engaging reluctant individuals. You must be resilient, proactive, and a strong problem solver to build the trusting relationships essential for this role.

If this sounds like you, take a look at the further criteria:

• Full knowledge on comorbidity and complex needs, able to share knowledge, skills, and experience with others
• Previous experience in a similar role, providing interventions and holistic assessments and support for people experiencing mental health challenges
• Ability to provide specialist support and knowledge in risk assessment and risk management, particularly in relation to harm minimisation, substance misuse and mental health
• A commitment to promoting recovery, harm reduction, and active involvement in care planning
• Ability to apply relapse prevention models to promote sustained recovery and harm reduction
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Job Title: Activities Coordinator

Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access. 

Salary: £30,400

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may need to be flexible on these hours as per service requirements.

About the Role

We're looking for an Activities Coordinator to join our Independent Approved Premises (IAP) based in Havering. This is an exciting opportunity to join a new service which works with offenders as they are released from prison. It is a community based setting, rather than custodial where residents can go out in the community, depending on their Licence restrictions. 

You will play a major part in reintegrating our residents back into the community by coordinating and delivering high quality activities and programmes which work to support individual needs, working in collaboration with the wider team. Some activities may vary but could include days out and visits, awareness days/weeks/months campaigns, cultural celebrations and other meaningful activities to encourage reintegration, and enhance social skills and community engagement. 

About You

We are looking for someone who has a passion to support vulnerable people in making a change, supporting their rehabilitation and providing opportunities for them to make positive change to their lives, to reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. You will be able to plan and deliver a range of activities suited to individual needs and will be confident in understanding the needs of our residents to do this. We look for:

• Experience in coordinating and/or delivering activities and programmes with people from various backgrounds
• Ability to provide advice, support and guidance to a team and residents on various areas
• Ability to work creatively and encourage creativity in others
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Proactive in making decisions to deal with challenges and providing a solution focused approach and using your initiative
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 10th November.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Positive Engagement Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Positive Engagement Worker

Location:Service is located at the heart of Croydon, close to the East Croydon train station. Please be aware that this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday 7.5 hours shifts between 08:00 - 20:30. You may also be required to work to work outside these hours including bank holidays as per service and resident requirements. We are a 24/7 staffed service.

About the Role

We're recruiting a Positive Engagement Worker to join the team in Croydon in a 27 bed residential property which specialises in forensic mental health, complex needs and dual diagnosis. The team offers psychologically informed housing and resettlement support that comes with additional help for individuals’ specific needs. Our forensic mental health step down services consist of four individual sites which cater for high and medium support for both, men and women. 

In this role, you will be at the centre of researching, sourcing, and providing various opportunities for our residents. This can include partnering with external employers for employment opportunities, liaising with colleges for courses and upskilling opportunities, or community based projects which residents can get involved in. The role is dynamic and you can put your own ideas forward to bring new ideas to the team to help support our residents have access to wider resources. You will work closely with the rest of the care and support teams to enhance the opportunities available to our residents. 

Some Key Responsibilities Include:

• Plan and deliver various activities which includes within the service and outside in the local community to help gain a sense of community and belonging. This can include days out to museums, community events and other areas of interest by our residents
• Plan in service events to bring residents together which could include group cooking sessions, games days, sporting events, and religious festivals.
• Keeping support plans up to date using our online portal
• Carrying out housing management support including welfare benefits support

About You

We're looking for someone who has a true passion to support those who face challenges with their forensic mental health, complex needs and dual diagnosis. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will be creative in your approach to find new ways to bring people together to gain a sense of community and belonging through various events and activities both in house and externally. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. 

You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others. You will have:

• Awareness of external opportunities which are available such as with education, employment and benefits
• Experience working with people with multiple and complex needs, ideally in mental health
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability  to motivate, and empower others to achieve their personal goals and overcome barriers
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

We’re looking for an experienced and proactive Board Secretary to support our Chair, CEO and Board of Trustees.  In this key role, you’ll ensure the smooth running of all Board and committee activity, uphold high governance standards, and act as a trusted adviser on regulatory, statutory and best-practice requirements.

What you’ll do:

• Lead and maintain high‑quality governance processes across the organisation
• Coordinate Board and committee meetings, agendas, papers and minutes
• Oversee key governance documents, registers and annual reviews
• Support trustee recruitment, induction and development·
• Work closely with senior leaders to ensure consistent, best‑practice governance

What you’ll bring:

• Chartered Governance Institute qualification (or equivalent)
• Educated to degree level, a qualification in psychology would be an advantage
• At least 5 years’ experience working directly with a Board of Trustees
• Strong understanding of Charity Commission requirements and governance best practice
• Excellent communication, organisation and prioritisation skills
• Ability to build strong relationships and manage competing demands

If you’re an experienced forward-thinking governance professional who can confidently take the lead at senior level, we’d love to hear from you.

We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile & flexible working
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme counselling
• Life Assurance Scheme
• Discounts scheme with national organisation

Whilst the job can be predominantly home-based, applicants must live within a commutable distance from London, as in-person attendance will be necessary on occasions.

How to apply

The closing date for applications is 23:30 on 20 March 2026.  Shortlisted candidates will be contacted on 15 April. Interviews will be held in person in London on 27 and 28 April.

To apply, please send your CV and a supporting statement detailing how you meet the criteria in the job profile. Due to the seniority of the role, applications without a supporting statement will not be considered.

Previous applicants need not apply. 

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK; we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

The Literacy Pirates is an educational charity working across the UK to develop the literacy, confidence and perseverance of children who are falling behind in school and have fewer opportunities in their personal lives. We offer in-person and online literacy programmes that support children to meet age-related expectations in reading and writing, succeed in school, and thrive beyond the classroom. 

Literacy Pirates is at an incredibly exciting point in its 15-year journey, as we embark on a period of national expansion with a target to quadruple the number of young people we support over the next four years. The Communications Manager role is critical to achieving our national expansion ambitions. We are excited to be able to recruit for this specialist role to develop our brand and lead the investment in our communications and marketing capacity. 

Key objectives of the role:

• To develop and implement a communications strategy that supports the organisational expansion strategy as well as growth in the three key areas of school recruitment, volunteer recruitment and fundraising performance.
• More broadly, to develop Literacy Pirate’s overall branding, its communications systems, press and PR capacity. 

This role is office-based in London, with the option to work from remotely two days a week.

Key Responsibilities

• Develop audience specific communications strategies and work with departmental managers to deliver targeted campaigns to recruit volunteers, school partners and new funders.
• Produce high-quality written, visual and digital content translating our impactful work to be accessible, engaging and audience/channel specific.
• Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity
• Continue the development of our new website, including monitoring analytics.
• Support freelancers, interns and internal colleagues to design print and digital material, including social media and video content
• Drive storytelling initiatives by sourcing and sharing case studies and impact stories that inspire donors and the wider public.
• Proactively identify communication opportunities and ideas for engaging content to promote and publicise our work
• Manage an engaging newsletters distribution system to a range of key audiences.
• Continue to develop the quality of all external communications ensuring all materials are aligned with our brand guidelines, key messages, and core organisational strategy.
• Recruit and then manage a Communication and Marketing Associate in year two, resource permitting.
• Support the Senior Leadership Team to recruit and generate opportunities for Influential ambassadors to grow Literacy Pirates’ reach.
• Work with the Senior Leader Team to develop and implement our PR & media strategy.
• Work across the charity to upskill and develop the team in effective, user-centred communications.
• Work to ensure safeguarding and dignity of children and families are central to all organisational communications. 

Person Specification

Essential experience 

• 4 years’ experience within a digital communication role
• Excellent copywriting skills with an ability to craft clear, engaging content for different audiences to tight deadlines
• Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time
• Good knowledge of the digital and social media landscape and emerging trends.
• The ability to simplify complex concepts into plain, compelling English.
• Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work
• Experience of digital content creation, commissioning and management
• Proficiency newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients
• Experience of managing suppliers, partners and contributors
• Familiarity with design software for creating digital assets, such as Canva 

Personal attributes 

• Self-starter, able to work proactively and intuitively
• Able to work to varying timelines and prioritise own workload accordingly
• Ability to communicate with a range of people of different levels, disciplines and backgrounds
• Passionate about addressing poverty and inequality, and commitment to equality and diversity

Salary: £42,000 (incl. London Weighting)
Contract: Full time, Permanent
Location: London based, two days in the office, with the option to work remotely three days
Application Deadline: 12pm Friday 6th March

Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Recovery Worker

Location: West Ealing -  Step free access available

Salary: £27,000

Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday varying shifts from 07:30 - 16:00 or 13:30 - 21:00. You may be required to work outside these hours as per service requirements. 

About the Role

We're hiring a Recovery Worker to join our team based in Ealing. In this role, you will support adults experiencing loneliness, isolation, and mental health challenges and providing pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve safer, integrated communities for our stakeholders. Marron House has 18 bed spaces and we provide personalised support around daily living skills such as budgeting, shopping, cooking, reminders to take medication and developing a structured weekly routine.

As a Recovery Worker, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Lone working is part of the role, but you’ll always have a supportive team around
• Support residents with taking their correct medication as required
• Keep support plans updated on our online portals as appropriate
• Initiate appropriate interventions to prevent crisis or other risks.
• Ensure service responsibilities and requirements are carried out effectively.
• Ensure all participants understand their rights and responsibilities.
• Develop, participate in, and encourage participants to participate in the running and development of various projects and activities.
• Empower participants to make decisions to take control over their lives, by creating an enabling environment.
• Provide advice, information, guidance, and life skills training to participants as required.
• Recognise signs of deteriorating mental health, physical health, or other health implications 

About You

We're looking for a compassionate, motivated, and proactive individual with a commitment to delivering high quality, person centred mental health support. You will be knowledgeable of mental health and have an understanding and experience in how to support those who struggle. You thrive in fast paced environments and adapt well to changing situations, maintaining a non judgmental and trauma informed approach. Your ability to build meaningful, effective relationships with people from diverse backgrounds, while respecting and promoting equality, diversity, and inclusion, sets you apart.

• Previous professional or lived experience supporting people who suffer with Mental Health
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Concierge

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Concierge

Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Friday on a rota between 13:00 - 21:00 . You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays. 

About the Role

We are seeking a compassionate and dedicated Concierge to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds.  You’ll help create a safe, welcoming and well run environment, offering reassurance and practical support to residents when they need it most. This role is key to keeping our building, residents and service secure and responsive. You’ll do regular safety checks, monitor access, respond to emergencies, support residents with queries, keep records, and hand over to the team. You’ll also help maintain a clean and safe environment.

Some Key Responsibilities Include:

• Ensuring our buildings are safe by monitoring, completing welfare checks and responding affectively and appropriately to emergencies
• Maintaining professionalism and kindness with residents and visitors, attending to calls, managing deliveries and ensuring great communication with the team in line with policies and procedures.
• Provide a daily report on resident activity, AINMs, safeguarding and concerns for handovers.
• Working with the wider team to make sure any urgent issues are picked up and followed through
• Remain alert and monitor CCTV throughout the shift.
• Adapting to service needs to support risk assessments, safeguarding checks, and service standards
• Supporting residents to build confidence and independence, contributing to a psychologically informed space where everyone is treated with respect and dignity
• Noticing when someone might be struggling with their physical or mental health, and taking prompt action to prevent escalation
• Helping to keep the environment clean and welcoming from tidying communal spaces to reporting repairs and completing admin tasks accurately and sensitively
• Be a valued and reliable member of the team, completing handovers for colleagues for a seamless service.
• Other duties include maintaining cleanliness, removing rubbish, reporting repairs, ordering supplies, and general tasks.

About You

We’re looking for someone who understands the importance of compassion, routine and safety who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people, and want to make a difference during quieter hours. Furthermore we look for:

• Understanding and/or experience to provide high quality, person centred support
• Ability to work independently and taking responsibility for the service
• You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
• Understanding the importance of diversity, equity and inclusion in everything you do
• You have the ability to stay calm and supportive in a fast paced and constantly changing environment
• Ability to take a compassionate, non judgmental approach when helping others
• You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Are you ready to take on a key development role in a charity that is making a real difference? Southampton City Mission (SCM) is offering an exciting opportunity for a knowledgeable and proactive Communications Officer. Working alongside our senior staff team to deliver a dynamic external communications strategy, this is a new role with the opportunity to shape how the charity relates to partners, supporters and the general public across the city.

You will be responsible for delivering an effective communications plan that increases awareness and engages key audiences in the city, to strongly support SCM’s current projects. Developing compelling story telling pieces and creating content for our website and social media to showcase the organisation’s impact; we are looking for an individual who will drive forward change and quickly engage with key stakeholders and churches. Working alongside the CEO, Head of Operations and Project Managers, and playing a pivotal role in helping to equip churches to support and love those in need across our city, we are offering the opportunity for flexible, hybrid working for this role.

If you are a natural, experienced communicator and passionate about working for a faith-based charity that is growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve.

Apply now. An application pack, including full job description and person specification, can be downloaded from our website.

The closing date for applications is 01 April 2026

SCM is committed to keeping children and adults at risk safe and to equal opportunities.

A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK.

PECT is an independent charity creating sustainable places by supporting the reduction of resource use, enhancing the natural environment, educating on the changes needed and improving the health and wellbeing of communities that we work with.

Based at the entrance to a beautiful country park on the outskirts of Peterborough, PECT offers a dynamic and enjoyable working environment. Our impact is tangible, and our work is guided by strong values centred on our team, partners, and the communities we work with

Due to continued growth of Investors in the Environment (iiE), we are seeking a proactive and commercially minded individual to support the expansion of the iiE membership base nationally. This role is ideal for someone with 2–3 years’ experience in sales, marketing or business development who enjoys building relationships, closing opportunities and working in a purpose-driven organisation.

Purpose of role:

iiE is a national environmental accreditation scheme designed to help businesses reduce their impact on the environment through practical, engaging measures.

The successful applicant will be responsible for driving membership growth through proactive sales activity, targeted marketing campaigns and strong relationship management. The role combines strategic marketing delivery with confident prospect engagement,  moving organisations from initial enquiry through to membership sign-up and onboarding.

Working collaboratively across the iiE team, the role holder will help generate a strong and consistent sales funnel, guide prospective members through their on boarding journey, and contribute directly to the growth of the scheme.

Based: Two days per week based at Ham Lane House, Ham Lane, Peterborough, PE2 5UU, with flexible home working available depending on organisational and role requirements.

Interview Date: Ongoing - PECT will shortlist suitable candidates for interview on an ongoing basis until the position is filled.

Start Date: ASAP.

Hours/Week: 37 hours (although part time hours will be considered).

Work outside normal hours: Occasional evening and weekend work may be required, typically for events or training.

Reports to: Marketing and Communications Manager

Key responsibilities:

• Work proactively with the PECT Marketing Manager to design and deliver inspiring, targeted marketing campaigns that generate high-quality leads and grow the iiE sales funnel.
• Take ownership of campaign activity across email, website, social media and partnerships to attract new prospective members.
• Develop compelling marketing content including newsletters, sector-specific collateral, case studies, graphics and digital content that clearly communicate the benefits of iiE.
• Identify press, partnership and promotional opportunities that raise iiE’s profile and bring new organisations into the pipeline.
• Track campaign performance and recommend improvements to increase engagement and lead conversion.
• Support the sales process by following up leads generated through campaigns, events and initial calls undertaken by other members of the team.
• Confidently guide prospective members through the accreditation process, clearly articulating the practical, financial and reputational benefits of iiE.
• Maintain accurate and up-to-date records within the CRM system, tracking pipeline progress and conversion data.
• Work proactively to improve and automate the member journey within the CRM system.
• Contribute ideas to streamline internal processes and enhance the customer experience.
• Represent iiE confidently at events, exhibitions and networking opportunities.
• Support planning, promotion and delivery of iiE events and webinars.

Person specification

We value diversity and inclusion, and we welcome applicants from all backgrounds and experiences. You don't have to meet all the criteria listed below to apply. If you have the skills and passion for this role, we would love to hear from you.

Essential criteria:

• Minimum 2 years’ experience in a sales, marketing or business development role.
• Demonstrable experience of managing leads and converting prospects.
• Confident communicator with strong telephone and face-to-face engagement skills.
• Experience delivering digital marketing campaigns (email, social media, website).
• Ability to build relationships with a wide range of stakeholders.
• Strong organisational skills and ability to manage multiple priorities.
• Experience using CRM systems, particularly HubSpot.
• IT literate, particularly Microsoft Office and marketing tools.
• Self-motivated, target-driven and resilient.

Desirable:

• Experience in a membership-based or accreditation scheme.
• Understanding of sustainability or environmental issues.
• Experience editing video or creating digital marketing collateral.
• Knowledge of marketing automation tools.
• Experience with paid social advertising in particularly LinkedIn.
• Experience supporting or managing paid digital advertising campaigns, particularly LinkedIn and Google Ads (including Google Ad Grants).

To apply:

Please send a covering letter and CV demonstrating how you meet the criteria set out in the person specification.

We prefer to receive applications electronically; however, we understand not everyone has access to the internet, therefore you can also post your application to the following address;

PECT, Ham Lane House, Ham Lane, Peterborough PE2 5UU

We are not a home office sponsored organisation and are not able to offer employment unless the person already has the right to work in the UK via a passport or a visa that they have already obtained. We are not able to sponsor individuals.

All candidates must ensure they indicate in their CV or covering letter that they have the right to work in the UK.

You may be contacted for a brief telephone interview before the formal interviews. If shortlisted for interview you will be required to prepare a presentation or complete a brief task, relevant to the role, as part of the interview.

Who we are:

The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.

You can find out more on our website.

Can you help us?

We are looking for a creative, proactive events professional to help us build on our existing events offer. You will lead a small team to develop and deliver the College’s events programme, including our annual conference, to increase engagement with the sexual and reproductive healthcare community and raise the College’s profile with new and existing audiences. 

The role:

Events management

• Works with the wider CoSRH team, including members of the College, to develop an annual events programme to meet our educational responsibilities, provide networking and membership growth opportunities and raise the profile of the College
• Works with and supports members and staff through project groups to deliver events (digital, in-person and hybrid), including programme design, speaker and stakeholder liaison, logistics, and evaluation
• Works closely with the Marketing and Digital teams, develops project timelines for events and conferences ensuring clear definitions of roles and responsibilities for delivery of projects 
• Selects and manages all technology and systems required to deliver remote/digital events, including sourcing, selection, implementation, and management of CoSRH hosting and communications platforms (e.g. Teams, Zoom) as well as subscription management and linkage with external organisation systems where required
• Manages technical set-up for events as well as providing technical support during events
• Ensures timely distribution of digital event materials, ensuring appropriate video editing has taken place
• Leads development, implementation and review of policies, processes, and procedures to enable remote/digital delivery of events

Key stakeholder and third-party management

• Manage relationships with suppliers, including venue finders, webinar suppliers, designers and printers, to ensure events are well-run, cost-effective and delivered to budget
• Leads formal tendering process for event suppliers, and engagement of external suppliers of events services (including digital technology services)
• Alongside the Head of Business Development, identifies and works with sponsors and exhibitors to develop tailored packages that deliver value for them and for delegates
• Leads on evaluation of events and applies insight to improve member experience and delegate journey

Budget management

• Manages events budget and provides regular feedback to the Senior Leadership Team to ensure that all events are delivered to budget, and that all new budget requirements are factored in to future plans
• Establishes and tracks targets, objectives and KPIs to improve event performance, including cost management, supplier negotiation, ROI and margins

You will be:

• (Desirable) Professionally qualified in event management or marketing

You will have:

• (Essential) Experience of planning and implementing a programme of events
• (Essential) Experience of event and project management (including event format, content, speakers, booking venues, on-site logistics, event collateral, and on-the-day management)
• (Essential) Budget management skills, with the ability to manage and work with budgets and to work within financial constraints; able to manage/maximise financial opportunities that are presented
• (Essential) Staff management skills, able to manage staff in ways that improve their ability and motivation to succeed in the job
• (Essential) Experience of post-event analysis and follow up, audience engagement and reporting against KPIs
• (Essential) Demonstrable experience of using online tools and learning platforms to deliver events
• (Essential) Excellent organisational, prioritisation and time-management skills
• (Essential) Outstanding attention to detail, accomplishing tasks with thoroughness, accuracy and reliability
• (Essential) A collaborative and proactive approach, with confidence working with colleagues and external partners
• (Essential) Adaptability/flexibility, maintaining effectiveness in a changing environment; able to be flexible in approach to work without losing sight of key objectives
• (Essential) Excellent Microsoft Office skills
• (Essential) Excellent written and verbal communication skills
• (Desirable) Excellent cost negotiation skills, and the ability to derive value for money from contracts, venues and suppliers
• (Desirable) Understanding of running events for healthcare professionals
• (Desirable) An interest in sexual and reproductive healthcare
• (Desirable) Experience of event marketing and promotion to increase member/audience engagement

We will offer you: 

• 25 days holiday (plus additional days with service)
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme:
• Employee Assistance Programme (EAP)
• Discounts portal and staff wellbeing benefits
• Free Lunch Thursday
• Enhanced maternity, paternity & adoption pay
• Free eye tests
• Training and development opportunities

To Apply 

 
Deadline for applications is Tuesday 10 March 2026

Interviews are likely to take place w/c 16 March 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role, you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Are you passionate about supporting others to make positive changes in their lives? Do you want to make a difference by providing interventions to people impacted by gambling?

This is a great time to join GamCare as we expand the reach of our services. We are looking for a Gambling Support Practitioner with qualifications or experience in health or social care, and an empathic style to help people affected by gambling to change their behaviour through skilled intervention.

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We founded and operate the National Gambling Helpline, provide structured support for anyone who is harmed by gambling and create awareness about safer gambling and treatment. 

The role 

Gambling Support Practitioners at GamCare ensure that psychosocial and recovery support interventions are delivered as part of a cohesive recovery plan, working collaboratively with external and partner organisations to achieve positive outcomes for people affected by gambling harms.

Key responsibilities include:

• Providing face to face and online advice, assessment, brief and structured interventions to help clients achieve their recovery goals, using motivational interviewing and cognitive behavioural approaches
• Providing safe and effective support to individuals whilst managing safeguarding issues in line with safeguarding procedures and policies
• Developing collaborative working relationships with external agencies, professionals and groups to facilitate multi agency approaches and holistic support
• Developing relationships with local services and communities to support the identification of gambling harms in individuals and strengthen pathways into the service
• Participation in service promotion, networking activities and events to support visibility and ongoing development of the service, and to proactively respond to the needs identified within the region

This is a home based position with the requirement to travel across the East Midlands. This will vary but could be 2-3 days a week

We are looking for an individual to work full-time which will include a mix of 9-5pm and 12-8pm fixed shifts per week, depending on service requirements.

You will work Monday to Friday, with potentially occasional Saturdays (9-2pm remotely) due to possible requirements of the service, however another day off would be agreed on during the week.

About you

You should have significant experience in individual client work in the field of addictions, mental health or a social care setting with adults or young people. You should be flexible in using a range of low and high-intensity interventions and modalities including Cognitive Behavioural Therapy (CBT) tools.

You will be expected to be able to work from home thereby having the space for a confidential setting whilst also being able to travel within the region to attend events and offer localised in person support as required.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum including bank holidays which increases with service
• A generous pension scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• We also have a vibrant and diverse event calendar full of monthly initiatives and webinars to support the ongoing physical and mental wellbeing of our people.

For further details and to apply please click the apply button.

Closing date for applications: Wednesday 11th of March 2026.

Interviews will take place online via video conference, during the week commencing 23rd of March 2026.

This post requires a DBS check.

GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.