Volunteer administrator volunteer roles in elephant and castle, greater london

Our amazing team of vibrant & diverse volunteers helps us run over 600 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!

Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.

You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.

Why we want you

Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

What you will be doing

• Work on the till processing sales and returns
• Prepare stock, including sorting, steaming and pricing
• Create stylish window displays
• Replenish stock on the shop floor
• Stock-take and other administrative tasks

The skills you need

• Friendly and helpful
• Happy to be part of an amazing team of staff and volunteers
• Enthusiastic about the work of Barnardo’s
• Flexible and willing to do a variety of the shop tasks

What's in it for you

• Have fun and meet new people
• Develop skills for your CV including confidence, teamwork and problem solving
• Make a difference to the lives of children, young people and their families
• Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
• Full training and experience of working in retail as a volunteer

Location:

2 Broadway Parade, Crouch End, Greater London, N8 9DE, United Kingdom

Minimum age: 14 years

Please note: we only accept applications from those residing in the UK

Role Title: Advice and Information & Signposting Volunteer

Weekly Hours: Minimum 4 hours per week

Expenses: Expenses are compensated where applicable such as travel

Commitment: At least 3 months

Responsible to: The Service Navigation Lead

Project overview:

Mind in Kingston is a local charity that supports people with mental health issues, and campaigns to raise awareness about mental health in Kingston and surrounding areas. We are affiliated to National Mind but operate independently in the Borough of Kingston upon Thames and surrounding areas.

The Information, Advice, Signposting & Referral Service is designed to provide enquirers with empathic advice, information and/or signposting.

Volunteers are extremely valued within our team and a vital part of our service delivery. We encourage and welcome people with lived experience of mental health issues to apply to volunteer with us; this could be personal experience relating to yourself, a family member or a friend; or in a professional capacity working with people with mental health issues.

We care about everyone’s wellbeing and as an integral member of our team, volunteers receive support to ensure they are trained and skilled up in their roles that they may take further in their career aspirations. They receive regular supervision and development opportunities as well as be part of our volunteer awards programme to recognise and celebrate their achievement and contribution to our community. As team members, volunteers have the opportunity to engage with the board of trustees, staff and other volunteers both professionally and socially.

Main purpose of the role:

· To provide confidential telephone advice and information about local services to service users.

· To provide empathic listening.

· To signpost service users to appropriate services.

· To promote emotional and physical wellbeing to service users.

· To collect data for monitoring purposes.

Tasks will include:

· Phone or email service users to provide advice, information and signposting.

· To research and learn about local services for information.

· To record each interaction with a service user on an enquiry sheet and file these in line with data protection regulations

· To fill in the message book and inform colleagues about messages relevant to them.

· To immediately raise safeguarding concerns and complete safeguarding if necessary.

· To maintain regular contact with your supervisor

· To attend meetings and supervision on a regular basis.

What you will receive in return:

· Training in providing remote support and telephone skills including mental health awareness, and boundaries.

· Training in adult safeguarding and local procedures.

· Training for any other skills as identified by yourself and your supervisor.

· Regular check-in with your supervisor, and monthly clinical and managerial supervision.

· An opportunity to learn new skills and develop existing ones while being a part of a lively and supportive team at Mind in Kingston.

· References upon completing your volunteering with us.

· Reasonable expenses to be paid so you are not left out of pocket.

What we expect from you:

· Commitment for at least three months

· Attend and complete training as directed.

· Adhere to our policies and procedures, particularly confidentiality, data protection, Safeguarding and health and safety.

· Confidence in supporting people with mental health challenges.

· Be able to deal with distressed users in a calm and robust manner.

· Proactive engagement with your supervisor for support.

· Safe handling and return of any equipment issued.

You may on occasion volunteer from home, so a confidential space is essential.

Application Process:

· Two references (one from a professional contact) are required.

· An enhanced DBS check is necessary.

We ask volunteers for two references, one of which must come from a professional connection such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.

As a Volunteer Event Projects Coordinator, you will assist with the planning, coordination, and execution of various events and projects for RollaDome All Skate. You will work closely with the team to ensure events run smoothly, from conception to completion, while gaining valuable experience in event management and project coordination. 

Key Responsibilities 

• Assist in planning and coordinating events, including community outreach and engagement. 

• Help secure event logistics, including location, vendors, equipment, and resources. 

• Assist in managing event timelines, budgets, and resources to ensure everything is in place. 

• Support with the development of marketing materials and event promotion. 

• Communicate with event stakeholders, volunteers, and partners to ensure all roles are clear. 

• Help coordinate on-the-day event operations, ensuring smooth execution. 

• Assist with post-event evaluations, including collecting feedback and reporting on successes. 

• Provide administrative support for event-related tasks such as scheduling, database management, and communications. 

Skills & Qualifications 

• Interest in event planning and project coordination. 

• Strong communication and organisational skills. 

• Ability to work well under pressure and meet deadlines. 

• Creative, with a problem-solving mindset and attention to detail. 

• Ability to collaborate with a variety of stakeholders. 

• Previous experience in event coordination or project management is a plus. 

• Ability to work independently and as part of a team. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain hands-on experience in event planning and coordination. 

• Develop project management skills and organisational abilities. 

• Contribute to the success of community events. 

• Opportunity to work with a dynamic team in a creative, fast-paced environment. 

This volunteer role is designed to provide vital operational and logistical support to the CEO’s Personal Assistant, ensuring that both day-to-day and ad hoc matters requiring a physical presence or UK-based coordination are managed smoothly. As the CEO’s primary PA is remote, this role will act as an essential on-the-ground extension of the executive support function, helping to manage communications, logistics, administrative tasks, and in-person coordination.

This is an excellent opportunity for someone looking to build experience in executive support, charity operations, and stakeholder engagement in a forward-thinking and dynamic third sector organisation.

Key Responsibilities

Operational Support (In-Office & On-Site)

• Serve as the local point of contact for tasks requiring physical presence – such as receiving mail, managing office-based documents, collecting/delivering resources, and setting up meeting spaces.
• Assist in coordinating in-person meetings, events, and visits, ensuring smooth logistics and professional presentation.
• Support the maintenance of filing systems and physical records in alignment with digital processes.

Remote Administrative Support

 Assist the Personal Assistant with diary management, follow-ups, and meeting coordination.

• Draft correspondence, schedule appointments, and prepare briefings or summaries as needed.
• Maintain records, digital filing, and update cloud-based systems (e.g. Microsoft 365, Teams, SharePoint).

Communication & Liaison

• Support communication between the CEO's office, staff, volunteers, trustees, and external stakeholders – particularly where in-person contact or faster turnaround is beneficial.
• Relay key information between the remote PA and UK-based teams or partners in a timely and professional manner.

General Tasks

 Assist with preparing for workshops, club events, and community engagements.

• Maintain confidentiality and represent the CEO’s office with professionalism and discretion at all times.
• Attend internal meetings or external events as delegated, capturing notes and key actions for follow-up.

Person Specification

 Essential

• Strong organisational skills and attention to detail.
• Clear and confident communicator with excellent interpersonal skills.
• Comfortable working independently and taking initiative.
• Based in London with the ability to work both remotely and in person as required.
• Proficient in Microsoft Office 365 and general digital platforms.

Desirable

• Experience in administrative, PA, or coordination roles.
• Interest in the charity or youth/community sector.
• Familiarity with platforms such as Teams, SharePoint, Trello, or CRM tools.

What You’ll Gain

Hands-on experience supporting executive functions in a respected charitable organisation.

• Opportunities for personal and professional development, including mentoring and training.
• Exposure to high-level operations, event delivery, and partnership engagement.
• Reimbursement of reasonable travel and agreed expenses (per Volunteer Policy).

As a volunteer Head Roller Skate Coach, you will be responsible for leading and overseeing the roller skating sessions at RollaDome All Skate. This role offers you the opportunity to develop your coaching experience and contribute to the growth and success of RollaDome’s programs while supporting the development of youth and community members. 

Key Responsibilities 

• Lead and oversee roller skate coaching sessions for various age groups and skill levels. 

• Develop and implement lesson plans to teach roller skating techniques, safety, and skills. 

• Ensure the safety and well-being of all participants during coaching sessions. 

• Provide support and guidance to other coaches and volunteers. 

• Evaluate and track participant progress, providing feedback to enhance their development. 

• Foster an inclusive, positive, and supportive environment for all participants. 

• Assist in the promotion of roller skating sessions and events within the community. 

Skills & Qualifications 

• Passion for roller skating and teaching others. 

• Previous experience in coaching or teaching roller skating (desirable). 

• Excellent communication and interpersonal skills. 

• Ability to motivate and inspire individuals of various ages and skill levels. 

• Strong organisational skills and attention to detail. 

• First aid qualification (desirable). 

• Ability to work independently as well as in a team. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Competitive hourly pay. 

• Develop coaching and leadership skills. 

• Gain experience in managing and leading groups. 

• Opportunity to make a positive impact in the community. 

• Work in a dynamic and supportive team environment. 

• Access to roller skating workshops and professional development. 

FCCT are looking for volunteers of the Catholic faith to play a supportive role by actively mentoring young offenders (aged 15-30 in HMP/YOI Feltham) and to offer support under the ‘7 pathways to Reducing Reoffending’:

FCCT offer support under the seven pathways to reducing reoffending, including signposting to relevant organisations:

• Accommodation
• Education, Training and Employment (ETE)
• Health
• Drug and Alcohol Misuse
• Finance, Benefits and Debts
• Children & Families
• Attitudes, Thinking and Behaviour
• Faith

Our aim is to help young people overcome hardships and make the positive transition back into wider society and to help to reduce reoffending rates.

Scope of Volunteer Main Role and Duties (not exhaustive):

Mentoring Arm:

1. Work through a ‘Discharge List’ systematically, cross referencing with the Operations Manager, so as not to duplicate any work or contact with the young people (primarily of Catholic faith).
2. Hand out and (where needed) help complete ‘Questionnaires’ given to young people from the ‘Discharge List’, in order to ascertain what type of job or education sector the young person would be interested in going into. Forms to be given to the Operations Manager afterwards.
3. Follow up with a one-to-one session – register the young person to the FCCT programme and completing relevant paperwork, which will include our ‘Client Profile Form’ and ‘Consent Form’.
4. Update a shared ‘Client Spreadsheet’ which will be used to capture data information, as to the young people that FCCT are engaging with.
5. If required, identify relevant Churches etc for the young people to attend post release and contact said religious establishments, to understand their referral criteria and then make relevant referrals, where required.
6. Collect testimonials from the young people in relation to the support FCCT have offered them.
7. Mentoring of young people 
8. Make or facilitate family contacts for resettlement purposes, in relation to the young people.

We are looking for individuals who demonstrate the following attributes:

• Commitment: Shows commitment to the organisation, its values and its clients, understanding that the building of trust and consistency is key, in terms of the clientele FCCT work with.
• Communication: Communicates well both verbally and in writing. An ability to communicate effectively with young people would also be an added benefit.
• Resilience: Demonstrates patience and understanding in the face of challenges.
• Professionalism: Complies with all FCCT policies and procedures, particularly regarding Safeguarding, GDPR etc.
• Non-judgemental: Demonstrates empathy and openness and does not impose personal values or conscious or unconscious bias.
• Solution focused: Can help to identify issues and meets challenges with optimism and offers solutions, seeing them as an opportunity to learn.

Training and Support

We will provide all the necessary training. Training will be provided on an ongoing basis and volunteers will be given a full induction of the organisation and how the projects run.

Time Required

FCCT ask for a minimum of 8 hours a month. Due to the flexibility of the role, the hours can be distributed over different days between the core hours of 9am - 5pm, including Sundays. We are for a commitment of at least a year with the project, due to the flexibility of the role.

Benefits for Mentors Include

Volunteer Expenses will be paid

Training given, which includes modules such as an Introduction to Mentoring, The Criminal Justice System, Communication Skills etc

FCCT staff can provide references for other job/opportunities

Client front-facing work with people with complex needs

Liaison with statutory agencies within the prison

Liaison with community organisations

Liaison with other volunteers

Student Placements

Background

Indigenous peoples and local communities are grappling with the constant threat of displacement from their lands in Tanzania. The Maasai communities in Tanzania's Loliondo and Ngorongoro regions are currently facing significant challenges, primarily due to government-led eviction efforts aimed at designating these areas for conservation and tourism purposes. The violations of human and land rights have left thousands of people vulnerable and in need of urgent assistance. These evictions not only disrupt the livelihoods of the affected populations but also undermine their cultural heritage and traditional ways of life. As these communities are forced from their ancestral lands, many lose access to vital resources such as grazing lands, water, and shelter, leading to severe socio-economic hardships. Not1More is working with a partner organisation, Traditional Ecosystems Survival Tanzania (TEST), in Tanzania to support their essential fundraising, advocacy and community development activities.  

Your Role

We are looking for a volunteer who can dedicate time to this role through to December 2025. You will be a part of a team that works directly with Tanzania’s indigenous Maasai, and help to make a difference in key areas such as protecting ecosystems, preserving Indigenous knowledge, community capacity building and advocating for Indigenous rights.

The main objective is to help TEST diversify and increase their funding sources. This will include connecting with other enthusiastic team members online to develop a fundraising strategy and implementation of a fundraising campaign, including identifying grant funding opportunities, assisting in the preparation and submission of grant funding proposals, and pursuing philanthropic and corporate partnership funding opportunities.

Desirable Skills and Experience

Ideally you are a compassionate, organised, and resilient individual with strong communication and relationship-building skills, along with a passion for the cause. A proactive, positive personality with a can-do attitude, would highly suit this role.

Previous experience with fundraising activities, preferably with an NGO is desirable but not necessary.

Mentoring

Support and mentoring to develop your skills will be available in this role as we aim to help you bring out our talents in this team.

Hours

As this is a volunteer role, time is flexible, but you would be expected to attend a bi-weekly check-in with someone from the Not1More team to ensure we are working in the same direction.

Role Overview

As the Volunteer Executive Assistant, you will play a crucial role in supporting the CEO by managing key administrative and strategic tasks that help drive the organisation’s success. This position offers a unique opportunity to work closely with senior leadership, gaining insight into high-level decision-making and organisational strategy.

You will act as a trusted partner to the CEO, assisting with scheduling, communication, and project coordination to ensure smooth day-to-day operations. 

This role is perfect for someone who:

Enjoys taking initiative and finding creative solutions to challenges.

Has a keen eye for detail and can anticipate the needs of leadership before they arise.

Is looking for a hands-on learning experience in executive leadership, nonprofit management, or organisational strategy.

Wants to make a meaningful impact by supporting a mission-driven organization.

Responsibilities:

Act as a key point of contact and liaison between the CEO and internal/external stakeholders.

Coordinate, prepare, and follow up on meetings, ensuring the CEO is always equipped with relevant information and materials

Draft and edit correspondence, reports, and presentations to maintain a professional and impactful standard.

Undertake research and data analysis to support decision-making and strategic initiatives.

Assist with project management tasks, ensuring deadlines and objectives are met.

Support the planning and coordination of events, campaigns, and advocacy initiatives.

Keep track of key actions, priorities, and goals, ensuring the CEO's time is optimised for maximum impact.

Adapt to the evolving needs of the CEO and the organization, stepping into new challenges with enthusiasm.

What We’re Looking For

Strong organizational and time-management skills

Excellent written and verbal communication

Proficiency in Microsoft Office / Google Suite

Ability to work independently and handle confidential information

Previous experience in executive support or administration (preferred but not required)

Passion for our mission and a commitment to supporting nonprofit work

What You’ll Gain

By joining us as a Volunteer Executive Assistant, you’ll gain more than just experience—you’ll become part of a meaningful mission while developing key professional skills. Here’s what you can expect:

- Valuable Executive-Level Experience – Gain first hand insight into the operations of a CEO and how strategic decisions are made within an organisation.

- Professional Development – Enhance your skills in executive administration, leadership, time management, and communication—great for career advancement.

- Mentorship & Networking – Work closely with an experienced CEO and connect with professionals across different sectors, expanding your career opportunities.

- Resume Booster – Having experience as an Executive Assistant to a CEO is a strong asset for future job opportunities, particularly in business, nonprofit leadership, and administration.

- Flexibility – Enjoy a volunteer role that fits around your schedule. We understand that life is busy, so we offer flexibility in working hours.

- Personal Fulfillment – Contribute to a cause you’re passionate about, knowing that your work is directly helping to drive real change.

This is an exciting opportunity to work closely with a CEO, gain invaluable executive experience, and contribute to a mission-driven organisation. If you’re highly organised, proactive, and eager to make a real impact, we’d love to hear from you!

Join us in driving positive change—apply today by sending your CV and a brief cover letter

We look forward to welcoming you to the team!

About Croydon Community Energy (CCE)

Croydon Community Energy is the only community energy organisation in Croydon, combining grassroots climate action with real-world renewable power projects. Since launching in 2021, we’ve built a passionate volunteer-led team and are in the process of our first major initiative: installing rooftop solar across three community sites. In early 2025, we successfully raised over £120,000 in community investment in just eight weeks — a huge vote of confidence in our mission to cut carbon, lower energy bills, and empower local people. As a Community Benefit Society, everything we do is rooted in social impact, from delivering free energy advice to creating hands-on opportunities for residents to lead the energy transition.

Job Purpose

We are seeking an organised and detail-oriented individual to join our community energy group as a Secretary. As the Secretary, you will play a vital role in supporting the Chairperson and Board of Directors, as well as ensuring the smooth administration and financial compliance of the organisation. This voluntary position offers an opportunity to contribute to the success of our community energy initiatives and make a meaningful impact on sustainable development.

The below are example responsibilities you might be undertaking. 

Responsibilities

Annual Duties

• Help organise the annual general meeting (AGM) in accordance with the society’s rules. It is usual for the AGM to take place within six months of the society’s year end in order for members to receive the accounts, and for them to be filed within seven months of the society’s financial year end. Usual AGM business includes:

  • Election of governing body members (usually directors) or the announcement of results if the election is held beforehand.

  • The receipt of balance sheets, accounts, the auditor’s report (if any) and consideration of any reports from the governing body.

  • The setting of any member subscription.

• Arrange for society accounts to be audited (if applicable)

• Send annual return and accounts to the FCA within seven months of society’s year end

• Display the society’s latest balance sheet

Continual Duties

• Keep a Register of Members at the registered office

• Keep minutes to record the proceedings of all meetings

• Ensure that the number of members does not fall below three

• If membership falls below three the registrar has the power to cancel the society’s registration.

• Provide each member with a free copy of the rules

• Give proper notice of all general meetings to all members and to the auditor

• Prepare and distribute meeting materials, reports, and other relevant documentation to board members in a timely manner.

• Assist in the coordination and execution of special events, workshops, and community engagement activities.

• Handle incoming and outgoing correspondence, including emails, letters, and phone calls, and ensure timely responses and appropriate follow-up actions.

• Draft and edit official communications, letters, and announcements on behalf of the organisation and the Chairperson.

• Maintain the organisation's contact database, keeping it up to date and accurate.

• Assist in managing the organisation's general email account and redirect inquiries to the appropriate individuals or teams.

Qualifications

Even if you don’t feel you meet 100% of the requirements, please don’t be deterred from applying - we would still love to hear why you’re the right person for the role!

Essential

• Strong organisational and administrative skills, with attention to detail and ability to manage multiple tasks and deadlines.

• Excellent written and verbal communication skills, with proficiency in drafting professional correspondence and meeting minutes.

• Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.

• Strong interpersonal skills, with the ability to work effectively and collaboratively with board members, volunteers, and stakeholders.

• Reliable and responsible, with a commitment to fulfilling duties and responsibilities in a timely and efficient manner.

• Passion for sustainable development and renewable energy initiatives within the community.

Desirable

• Familiarity with financial administration processes and an understanding of financial regulations and compliance.

• Proficient in using office software and tools, such as word processing, spreadsheet, and email management applications.

• Previous experience in a secretary or administrative role.

Join our community energy group as a voluntary Secretary and contribute to the success of our organisation in promoting renewable energy and sustainable development. Together, we can create a greener and more resilient future for our community.

Terms and Conditions

Length of contract: 12 months (until next AGM)

Salary: Voluntary, expenses covered inline with our expenses policy

Hours/days: Approximately 10-15 hours per month

Place of work: Remote, with occasional face-to-face meetings in Croydon

Upon taking the position, you will be required to sign a Director’s agreement including a commitment to attend monthly Board meetings and monthly wider volunteer meetings (giving reasonable notice if you cannot attend), and the agreement to log time spent on CCE activities.

As an Assistant Speed Skate Coach (Volunteer), you will assist in supporting the Speed Skate Coach in delivering training sessions for athletes. This is an excellent opportunity to gain experience in coaching and help develop skaters of various levels, supporting them as they work towards their personal and competitive goals. 

Key Responsibilities 

• Assist in planning and delivering speed skating training sessions. 

• Provide one-on-one or small group support during training. 

• Help athletes develop their skating technique, speed, and endurance. 

• Support the monitoring and tracking of participant progress. 

• Assist with setting up and maintaining equipment before and after sessions. 

• Ensure the safety and well-being of all participants during practice. 

• Create an encouraging and positive environment for skaters. 

• Foster teamwork, good sportsmanship, and motivation. 

Skills & Qualifications 

• Passion for speed skating and supporting athletes’ growth. 

• Previous experience in speed skating or coaching (desirable). 

• Strong communication and teamwork skills. 

• Ability to work with skaters of different skill levels. 

• Enthusiastic, patient, and able to motivate others. 

• Strong organisational skills and attention to detail. 

• First aid qualification (desirable). 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain experience and skills in coaching and sports development. 

• Opportunity to work alongside experienced coaches. 

• Make a positive impact on the development of speed skaters. 

• Access to workshops and training in coaching and speed skating. 

• Be part of a passionate and supportive coaching team. 

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Our newsletter editor volunteers tap into the nation’s love for cats, which helps raise our profile across the UK. They source and share photos, images and stories relevant to the varied and exciting things we do at Cats Protection. A higher profile can help us raise funds, promote adopting a cat, help promote neutering and encourage as many people as possible to learn about great cat welfare.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

• Need to be confident with formatting the newsletter. 

What we need from you

You’ll be:

• Sourcing articles and pictures and acquiring permission for use if required
• Ensuring that deadlines are met
• Organising the printing and distribution of newsletters
• Editing newsletters alongside others
• Ensuring that content meets with internal and external policies and guidelines

Time expectation

Our newsletter editors usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

RollaDome All Skate is seeking a volunteer IT Support Coordinator to assist with IT operations. This role will involve managing Office 365 accounts, providing technical support to the team, and overseeing hardware distribution and maintenance. This is an excellent opportunity to gain practical IT experience in a nonprofit setting while ensuring smooth technological operations. 

Key Responsibilities 

• Office 365 Management: Administer and manage the organization’s Office 365 accounts, including setting up new accounts, managing access, and troubleshooting any issues that arise. 

• Technical Support: Provide technical assistance to team members, troubleshooting software and hardware issues related to Office 365 and other systems as needed. 

• Hardware Maintenance: Oversee the inventory, maintenance, and distribution of hardware (e.g., laptops, printers, routers) among team members. Ensure that equipment is functioning properly and arrange repairs or replacements as necessary. 

• User Training: Assist team members with Office 365 tools and applications (Outlook, Teams, OneDrive, SharePoint), helping them use these tools effectively for their roles. 

• Network and Security: Support the implementation and monitoring of basic network security measures, ensuring that systems are protected from potential threats. 

• Documentation: Maintain and update IT-related documentation, including user guides, hardware inventory records, and account management processes. 

• Software Licensing: Ensure software licenses are up to date and renew or acquire licenses as needed for organization software. 

• Continuous Improvement: Regularly evaluate IT systems and processes, suggesting improvements for efficiency, productivity, and security. 

Skills & Qualifications 

• Basic knowledge of IT systems, particularly Office 365 administration 

• Strong troubleshooting skills 

• Knowledge of hardware maintenance (laptops, printers, routers) 

• Ability to communicate clearly with non-technical team members 

• Strong organizational skills and attention to detail 

• Organizational skills for managing tasks and documentation 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain hands-on IT experience in a nonprofit setting 

• Opportunity to develop IT skills in a real-world environment 

• Exposure to various IT systems and processes 

• Reimbursement for role-related expenses 

About QuilomboUK

QuilomboUK is a pioneering organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. We champion a People First approach, embedding fairness and belonging into every aspect of our operations. As we grow, we seek a strategic leader to guide our Talent Advisory team in shaping equitable workplaces and empowering employees to thrive.

Role Overview

As the Manager: Talent Advisory, you will lead the Talent Advisory team (including Talent Advisors and Administrators) to deliver high-impact HR solutions that align with QuilomboUK’s mission and business goals. You’ll oversee the development of HR policies, advise leadership on complex employee relations (ER) and performance matters, and drive initiatives to enhance retention, engagement, and compliance. This role combines strategic oversight with hands-on leadership, ensuring our People & Culture practices reflect our commitment to social justice and equity.

Key ResponsibilitiesHR Strategy & Policy Development

• Design, implement, and refine HR policies, procedures, and frameworks that align with QuilomboUK’s values and legal requirements.
• Partner with the Director of People & Culture to integrate D&I and social justice principles into all talent processes.
• Stay ahead of HR trends and best practices, adapting strategies to meet evolving organisational needs.

Talent Advisory & Employee Relations

• Act as a trusted advisor to senior leadership on complex ER issues, performance management, and workforce planning.
• Resolve high-risk employee concerns with fairness, empathy, and adherence to labour laws.
• Lead investigations into grievances or misconduct, ensuring equitable outcomes and minimal organisational risk.

Team Leadership & Development

• Manage, mentor, and develop the Talent Advisory team, fostering a culture of collaboration, innovation, and accountability.
• Set clear performance expectations and provide regular feedback to ensure alignment with departmental and organisational goals.
• Promote continuous learning within the team, particularly in areas of D&I, social justice, and equitable HR practices.

Engagement & Retention

• Partner with the People & Culture team to design programs that boost employee engagement, retention, and belonging.
• Analyse turnover data and exit interviews to identify trends and recommend proactive solutions.
• Champion recognition initiatives that celebrate contributions aligned with QuilomboUK’s mission.

Compliance & Risk Management

• Ensure HR practices comply with employment laws, regulations, and internal equity standards.
• Mitigate organisational risk through robust documentation, audits, and training on HR policies.
• Lead compliance reporting and address gaps proactively.

D&I Integration

• Embed diversity, equity, and inclusion into talent lifecycle processes (e.g., hiring, promotions, succession planning).
• Advise leaders on creating inclusive team environments and addressing systemic inequities.
• Collaborate with stakeholders to advance external social justice partnerships and initiatives.

Qualifications

• Experience: 5+ years in HR management, with expertise in employee relations, policy development, and team leadership. Prior experience in mission-driven or D&I-focused organisations is a plus.
• Skills:
• Strong knowledge of UK employment law and HR best practices.
• Proven ability to resolve complex ER cases with diplomacy and cultural sensitivity.
• Excellent stakeholder management, coaching, and decision-making skills.
• Proficiency in HRIS systems and data-driven decision-making.
• Knowledge: Deep understanding of D&I frameworks, social justice principles, and workforce planning strategies.
• Alignment: Passionate about QuilomboUK’s mission and values, with a track record of advocating for equity.

Personal Attributes

• A confident leader who inspires trust and fosters psychological safety within teams.
• Strategic thinker with the ability to balance organisational priorities and employee needs.
• Resilient problem-solver who navigates ambiguity with grace.
• Unwavering commitment to fairness, inclusion, and amplifying marginalised voices.

Why Join QuilomboUK?

• Impact: Lead a team that directly shapes equitable workplaces and social justice outcomes.
• Innovation: Drive cutting-edge HR practices in a growing, mission-driven organisation.
• Culture: Join a collaborative, values-led environment where your voice matters.
• Development: Access to mentorship, training, and opportunities for career growth.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Help us build workplaces where everyone belongs. #TalentWithPurpose #SocialJustice #InclusiveLeadership

As an Assistant Roller Skate Coach, you will work alongside the Head Coach to assist in delivering roller skating sessions to participants of varying skill levels. This volunteer position offers an excellent opportunity to gain coaching experience and contribute to the development of our community-based programs. 

Key Responsibilities 

• Assist the Head Coach in delivering roller skating lessons to individuals and groups. 

• Support participants during practice sessions, helping with technique and safety. 

• Encourage and motivate participants to improve their roller skating skills. 

• Ensure the safety and well-being of all participants during sessions. 

• Help with setup, breakdown, and maintaining the equipment. 

• Assist in the tracking of participant progress and provide constructive feedback. 

• Maintain a positive and supportive environment for all skaters. 

• Promote RollaDome All Skate’s mission and encourage community involvement. 

Skills & Qualifications 

• Passion for roller skating and enthusiasm for teaching others. 

• Previous experience in roller skating or coaching (desirable). 

• Strong communication skills and ability to work well with others. 

• Good organisational skills and attention to detail. 

• Ability to support and motivate participants. 

• First aid qualification (desirable, but not essential). 

• Reliable, proactive, and positive attitude. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain coaching experience and enhance leadership skills. 

• Opportunity to work alongside experienced coaches. 

• Make a positive impact in your community by supporting youth and adult skaters. 

• Access to roller skating workshops and professional development opportunities. 

• Be part of a dynamic, supportive team environment