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Volunteer administrator volunteer roles in kings lynn and west norfolk, norfolk

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Page 3 of 9
Peterborough, Peterborough (On-site)
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Are you looking for an admin volunteer role which helps to make a positive impact on people living with sight loss? As a Helpline Admin volunteer, you will use your excellent administration skills to make a positive impact and a genuine difference to those seeking help from RNIB by acting on requests to the Helpline email mailbox. These requests can include:

• Printing and mailing factsheets, letters and booklets to customers.
• Monitoring envelope, booklet and sundry levels and order replacement supplies accordingly.
• Sorting the Helpline post received into the Peterborough office and scanning applications for the RNIB’s Talking Books services
• Converting documents using Word into an acceptable format for conversion to braille or audio and update customer records on a CRM system.

We're looking for volunteers who are available sometime during weekdays for a either half a day or a couple of half days. The role is based in RNIB’s Peterborough office.

This is a busy role and would suit someone will excellent admin and customer care skills who has a methodical and organised approach and is able to pay attention to detail.

How you will be supported in your role:
Full training on the role will be provided. You will also receive support from your volunteer manager which will include regular updates and catchups.

How often will I be needed?

  • 4 Hours per Week

Key requirements

  • This opportunity requires 1 reference.

Location

Region

  • East of England

Additional location information

  • RNIB, Northminster House, Northminster, Peterborough, PE1 1YN

Who this opportunity will suit

Minimum age

  • You must be at least 16 years old to apply

What skills and experience are needed?

  • Excellent admin and customer care skills. A methodical and organised approach and able to pay attention to detail.
Posted by
RNIB View profile Organisation type Registered Charity Company size More than 1000
Posted on: 31 July 2025
Closing date: 29 October 2025 at 10:58
Job ref: OPP-100293
Tags: Administration, Blind, Data Protection, Helpline, Direct / Supporters