Volunteer advocate volunteer roles in caterham, surrey

Job Summary

Job Title: Digital Marketer
Salary: Voluntary
Working Hours: Monday – Saturday, 10am – 6pm (Flexible shifts)
Reporting to: Project Leader
Location: NIAS Creative Campus, Holborn, London

�� Volunteer Digital Marketer Needed for Cultural Takeover – Rhythms of Kolonga ��
NIAS Creative Campus | A Transnational Campaign for the DRC

Do you believe in the power of digital storytelling to change the narrative? Are you ready to help lead a cultural takeover that redefines how the world sees the Democratic Republic of Congo?

NIAS Creative Campus is looking for a Volunteer Digital Marketer to help drive our campaign:
Rhythms of Kolonga: The Democratic Republic of Congo Beyond the Headlines — a transnational movement rooted in cultural rhythm, memory, and narrative justice.

This is not just marketing. This is movement work. This is digital activism through music, memory, and storytelling.

What We’re Doing:

Rhythms of Kolonga is a bold campaign reclaiming Congolese stories from the margins. We’re staging an online cultural takeover where sound, art, rhythm, and movement drown out outdated, one-dimensional headlines and amplify authentic, lived Congolese narratives.

Who We’re Looking For:

A visionary digital marketer with the heart of an activist and the skills of a strategist. You understand what an online takeover means and you’re fired up to help make it unforgettable.

Your Mission Will Be:

• Co-create and implement an online cultural takeover strategy across platforms.

• Craft powerful messaging rooted in narrative justice and cultural memory.

• Coordinate digital content, music drops, artist stories, campaign visuals, and live interactions.

• Engage communities, influencers, and allies in a bold online presence that reclaims the narrative.

• Help build a digital ripple effect that sparks conversations and shifts perceptions worldwide.

You Might Be:

• A digital activist, social media maven, or comms creative.

• Deeply connected to or interested in African cultural narratives, especially around the DRC.

• Someone who thrives in creative, collaborative environments and wants to leave a mark.

What You’ll Gain:

• Be part of a historic transnational campaign for cultural truth and justice.

• Grow your experience in high-impact digital advocacy.

• Collaborate with artists, thinkers, and changemakers across the globe.

• Make your voice part of a movement that matters.

What we are offering:

• Travel Expenses
• Reasonable Lunch Expenses (after probation period)
• Industry links
• Opportunity for growth through our training and development programme
• Potential for career mentoring by experienced staff

Ready to help us rewrite the narrative of the DRC?
Apply now with a short note on why this campaign matters to you, plus any links to relevant work or profiles.

Let’s move hearts and headlines—together. ����✊

About Bank.Green

Since the Paris Agreement, global banks have poured a staggering $6.9t into the fossil fuel industry. At Bank.Green, our mission is to lower this vast carbon footprint via technology and consumer action. We empower bank customers with the tools and insights they need to influence their banks towards sustainable lending, or switch to greener alternatives. To date, our bank-checking tool has been used over 500,000 times by bank customers worldwide, while we have shifted a at least $35,000,000 towards banks who are financing a greener future.

Through transparency, engagement, and innovation, we aim to redefine the role of banks in the fight against climate change.

Role Overview

We have a need for a senior Frontend Engineers to take ownership of the Bank.Green frontend website. The website is builtin Vue.js with Nuxt.js and deployed via Cloudflare. We use prismic.io as a headless CMS and connect to internal graphQL and REST APIs. Because of the large number of pages (~5000) we serve, we have to pay special attention to our prismic.io CDN traffic and caching with automated builds.

Taking ownership of the website will mean:

• understanding the vue.js lifecycle
• understanding cloudflare deployment
• understanding the nuxt build pipeline
• carefully authoring and reviewing PRs
• mentoring more junior frontend developers

For internal communication, we use slack, linear.app, and, when necessary, MS365.

Functionally, the website allows users to see how their current bank, and potential new alternative banks, rank on environmental issues - primarily fossil fuel and related sectors support. It also provides suggestions on how to talk to your current or potential future bank about your environmental concerns.

Commitment

This role is unpaid and volunteer-based. We are seeking a commitment of 10-20 hours per week. We are looking for somebody to come on long-term, for at least a 6 month commitment.

We know that this a lot to ask. Bank.Green is a passion project of many people including other developers and data scientists. Many of our volunteers who are a) (f)unemployed and want to keep their fingers warm by doing something good for the world, b) otherwise trying to break into tech or environmental fields. We hope that you’re coming with some industry experience for this particular role.

Qualifications

• Proven experience as a Frontend Engineer, preferably in a mid to senior level capacity.
• Proficiency in JavaScript programming language.
• Familiarity with Vue.js + Nuxt is nice to have but experience with React+Next also works well
• Experience working with and mentoring more junior colleagues
• Experience working asynchronously with colleagues in different time zones - through Slack, MS Teams, or similar.
• Experience working in Agile environments and using collaborative development tools (e.g., Linear or Jira, Git).
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• Passion for sustainability and environmental advocacy.

Overview:

The Vice-Chair will provide governance and strategic support, ensuring strong board engagement and external advocacy. This role focuses on maintaining board effectiveness, stakeholder relationships, and operational oversight while assisting with non-financial fundraising initiatives.

Key Responsibilities:

Governance & Board Leadership:

• Work closely with the Chair to oversee governance and compliance.

• Ensure trustees are engaged, informed, and fulfilling their roles effectively.

• Chair board meetings in the Chair’s absence and ensure inclusive decision-making.

Fundraising & Stakeholder Engagement:

• Assist in developing and executing fundraising strategies.

• Represent CWV at external meetings, networking events, and with donors.

• Support the development of partnerships with businesses and local organisations.

• Encourage board members to contribute actively to fundraising efforts.

Operational & Team Support:

• Monitor team morale and performance, ensuring an efficient work environment.

• Assist in volunteer recruitment and structuring their roles effectively.

• Support the Operations Manager and Coordinator in streamlining organisational processes.

Qualifications & Skills:

• Experience in governance, strategic planning, or nonprofit leadership.

• Strong communication, organisational, and problem-solving skills.

• Background in fundraising, stakeholder engagement, or nonprofit operations preferred.

• Passion for community work and empowering young people.

We are looking to recruit a trustee with Fundraising expertise to join Social Links, a new charity in the homelessness sector. Social Links delivers safe, structured befriending, where volunteers are carefully matched to deliver one-to-one befriending.

The successful applicant will join a Board currently comprising three trustees. In addition to this role, we will shortly be recruiting a trustee with communications specific responsibilities.

Key Objectives:

· Along with the rest of the Board, take responsibility for governance of the organisation.

· Ensure that all of Social Links’ activities further the interests of our beneficiaries and the future sustainability of the charity.

· Support the founders to achieve the aims and strategy of the organisation.

· Ensure that effective, productive relationships exist between the Board, all partners and all stakeholders.

Responsibilities:

· Attend meetings of the Board and, in conjunction with other members, make decisions on matters relating to strategy, policy, financing, functioning and monitoring of the charity.

· Read thoroughly in advance of meetings all papers sent out for discussion and prepare ideas and contributions accordingly.

· Participate in the work of any specialist panels and working groups of the Board and other identified projects/activities, subject to your own availability and nomination by the Board.

· Take an active interest in and familiarise yourself with Social Links’ day-to-day operations.

· Participate in recruitment for the posts of Trustee and Volunteer, including taking part in interview panels.

· Be prepared to use your range of contacts and acquaintances to promote the work of the charity. On occasion this may, subject to agreement, involve representing the charity at public or media events, or leading on an aspect of fundraising.

· Ongoing support of, and liaison with, the founders.

· Participate in arrangements for assessment and appraisal of the performance of the Board, and that of individual trustees and founders.

· If necessary, conduct hearings in accordance with Social Links’ formal procedures, e.g. disciplinary, grievance and appeal hearings.

· Follow Social Links’ Equity, Diversity and Inclusivity Policy and Code of Conduct at all times. Further diversity, equality and inclusion through your activities on behalf of the charity.

· Undertake any development activity identified as necessary to support performance in the carrying out of the above responsibilities (any training to be arranged by the charity staff and paid for by Social Links’).

Fundraising Specific Responsibilities:

· Strategy Development: Lead with the creation and implementation of a comprehensive fundraising strategy, aligned with the charity’s goals.

· Fundraising Campaigns: Oversee and contribute to the planning, execution, and evaluation of fundraising campaigns, including events, online appeals, and grant applications.

· Donor Engagement: Identify and cultivate relationships with donors, partners, grant-making bodies and other key stakeholders.

· Governance: Provide oversight on fundraising activities, ensuring compliance with legal and regulatory requirements, including GDPR.

· Financial Oversight: Monitor fundraising performance, including setting and reviewing budgets and targets, and reporting to the board on progress.

· Innovation: Identify and develop new and innovative fundraising initiatives to diversify income streams. Lead with recruiting a fundraising volunteer/s.

· Advocacy: Represent The charity’ at external events and in networks to raise awareness of the charity’s work and attract funding.

Do you believe in a future where no animal suffers for science? 

Do you have spare time you can volunteer to make a difference to the lives of animals and humans? 

If so, we would love you to consider being one of our new trustees.

At Replacing Animal Research, we’ve been working for over half a century to replace the use of animals in research. We have significantly contributed to the development, and uptake, of non-animal methods by:

• Empowering scientists with our educational opportunities.
• Funding exciting research aimed at replacing animals and improving human healthcare.
• Collaborating with policymakers to ensure more rigorous policy on the use of animals in science. 

Our mission is to ensure scientists use non-animal approaches in biomedical research and testing. It’s a better future for animals and humans. For us to achieve this, we need to ensure that Replacing Animal Research is a resilient organisation with sufficient skills, support, and income to continue its work in the long term. Our trustees are critical to the future of the organisation. 

We are currently seeking more trustees to strengthen our board by providing strategic and governance support. We are looking for enthusiastic individuals with an interest or experience in scientific and medical research and testing and the development of non-animal methods. We’d also be interested in hearing from anyone passionate about eliminating animal use in research. We encourage applications from all people regardless of age, disability, gender identity, sexual orientation, religion, belief or race. We are looking for trustees who can demonstrate:

A commitment to our purpose and aims and the strategic vision to support the Replacing Animal Research's future development.

• A willingness to devote the necessary time and effort to support the charity. (Please see below for more details on the time commitment).
• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
• Sound, independent judgement and the ability to challenge constructively.
• The ability to work effectively as a member of a team and make decisions for the good of the charity.
• Excellent communication and interpersonal skills.

A full induction is provided for new trustees as well as ongoing CPD opportunities and support. The role of trustee requires an annual time commitment of around 8 working days which works out around 5 hours per month. This includes:

• Preparation for and attendance at 6 general board meetings, which are held remotely.
• Preparation for and attendance at sub-committee meetings as appropriate.
• Between meetings, trustees may be asked to contribute to discussions via email or ad hoc telephone conferences on specific issues.
• Trustees may be asked to sit on or contribute to other project groups or activities from time to time.
• Attendance at 1 or 2 in-person board away days.

For more detailed information on being a trustee for Replacing Animal Research please take a look at our Trustee Role Description.

To apply for this opportunity please do so via Charity Job and submit your CV and a supporting cover letter. Please detail why you are interested in the role and how you can fulfil the role requirements and be an ambassador for Replacing Animal Research. Please ensure you read our Trustee Role Description and refer to this in your application.

Thank you for your interest in working with Replacing Animal Research and we look forward to hearing from you.

Benefits

The role of trustee is voluntary but travel and subsistence expenses are covered as required.

Notes

Shortlisted applicants will be invited for an interview in the week of 23/06/2025 and successful candidates will be invited to attend the next Replacing Animal Research board meeting as an observer on 17/07/2025. Full details will be given to candidates nearer the time.

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team. 

About the role

Our Peer Mentors are at the forefront of our Youth Services delivery, tackling head on the issues that young people are facing everyday. As a Peer Mentor, you will engage with young people who reach out to Youth4Youth for support, taking time to coach and guide them through the difficulties that they are facing. This exciting opportunity, targeted at individuals who are between the ages of 16 and 25, provides young people with the space to directly impact and transform the lives of young people, significantly improving their overall wellbeing.

Ideal candidates are those who are able to commit to regular volunteering activity of at least 2 hours per week (on average) and who are able to comfortably communicate via written e-mail and other remote chat functionalities.

Responsibilities:

Your core responsibilities as a Peer Mentor at Youth4Youth include:

• Building strong, professional relationships with young people seeking mentoring support.
• Demonstrating commitment to the charity by regular volunteer engagement to maintain ongoing communication with young people (which includes responding to young people within an agreed and reasonable time frame).
• Providing light support, advice and guidance to young people in relation to the troubles that they are facing, in line with the resources provided to you by the charity.
• Maintaining professional boundaries with young people and not seeking to offer support beyond your capability that may put a young person at risk.
• Maintaining regular contact with your Youth4Youth supervisor, with the expectation that you will meet at least once per month for a supervision session that involves reflective practice and a focus on your development as a mentor.
• Providing support as part of our Peer Mentor network to colleagues across the Charity who are also directly supporting young people.
• Maintaining compliance with all policies. Most importantly this means maintaining the right level of confidentiality around your conversations with young people and recognising your safeguarding responsibilities in raising concerns as they arise to keep young people safe.

Peer Mentors are also actively encouraged to get involved in fundraising, outreach and social media activities where they feel comfortable and able to.

Skills 

• Strong written communication skills, such as being able to effectively compose a written e-mail in response to a young person.
• Ability to build strong, professional relationships and maintain trust between yourself and a young person, such as through active listening and adapting to the individual needs of different young people.
• Ability to demonstrate empathy to others.
• Ability to work in a challenging environment and recognise when you may need support yourself.
• Proficient in the use of IT tools, such as Microsoft Outlook.

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Skills development for you:

As a Peer Mentor at Youth4Youth, you will be required to take part and graduate our Youth Services Academy. This program requires an upfront commitment of 10 - 13 hours of training prior to taking on the role of communicating with young people. This investment in you not only equips you with the understanding of what it takes to be a successful peer mentor, and the skills that you will need, but also is an investment in you. This training will provide you with core soft skills that are transferrable to many opportunities, whether that's in everyday life for you, your education setting or your place of work. All Mentors graduating from the Youth Services Academy will be provided with an electronic certificate to demonstrate your successful completion of the program, which can be shared with potential employers.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process:

Unlike other roles at Youth4Youth, the hiring process has been simplified for peer mentors, recognising the demographic of individuals that we are seeking to fill these positions. To put you at ease, the hiring process includes:

• An initial application, stating your reasons for wishing to become a Peer Mentor
• A remote interview conducted via Microsoft Teams

Successful candidates at this stage will be invited into the final stage of the recruitment process which includes:

• Satisfactory references being received (these do not need to be employment references)
• A satisfactory DBS check being received
• Successful completion of the Youth Services Academy

                    While gaining invaluable experience, practice your passion within real-life scenarios. 

We’re looking for Social Media Manager volunteers to join our team, who will play a key role in the growth of our brand messages and visions. The ideal candidate will assist us grow our on-line presence and increase traffic to our digital channels.

Responsibilities
Increase traffic to our digital channels
Grow our brand messages, visions and on-line presence.

Requirements
Working experience with online digital marketing & Social Media
Strong verbal, written, and organisational skills.
Enthusiastic, Dedicated and willing to learn.

The role could be entirely remote and is unremunerated but all reasonable expenses will be met.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.

Location: Remote with occasional in-person meetings 

Commitment: Approximately 8-10 hours/month

About Children With Voices (CWV):

Children With Voices is a community-driven charity committed to supporting young people, families, and communities through initiatives focused on mental health, well-being, food sustainability, and youth empowerment. We aim to create safe, inclusive spaces that promote resilience, opportunity, and growth.

Role Overview:

The Board Secretary plays a crucial role in ensuring strong governance, effective communication, and operational efficiency across CWV’s board activities. This volunteer position supports compliance, board administration, stakeholder engagement, and strategic planning—contributing directly to CWV’s mission and long-term impact.

Key Responsibilities:

1. Board Governance & Compliance

•Maintain accurate and confidential records of board meetings, decisions, and policies.

•Ensure compliance with charity governance frameworks and legal regulations.

•Support the board in implementing best practices in governance and administration.

2. Meeting Coordination & Strategic Support

•Organise and facilitate board meetings: prepare agendas, document minutes, and track action points.

•Maintain up-to-date records of board members, policies, and governance materials.

•Assist in aligning board discussions with CWV’s strategic objectives.

3. Communication & Stakeholder Engagement

•Act as a liaison between board members, stakeholders, and external partners.

•Represent CWV at public engagements, networking events, and charity forums.

•Maintain a professional tone in all correspondence and ensure timely communication.

4. Mental Health & Well-Being Advocacy

•Support the integration of mental health awareness into board planning and discussions.

5. Financial Administration & Fundraising Support

•Assist in tracking financial documentation, grant applications, and reporting requirements.

•Support funding strategies by ensuring appropriate record-keeping and compliance.

•Work closely with fundraising leads to maintain transparency and donor trust.

Key Skills & Experience:

•Experience in board administration, governance, or executive-level support.

•Strong knowledge of UK charity regulations and non-profit governance best practices.

•Excellent written and verbal communication skills; experience in minute-taking and report writing.

•Proficiency in Microsoft Office (Word, Excel, Teams, PowerPoint).

•Experience in stakeholder engagement, public speaking, or advocacy work.

•Understanding or experience in mental health, psychotherapy, or community wellness is highly desirable.

•Familiarity with financial processes in a non-profit or charitable context is a plus.

What You’ll Gain:

•Opportunity to play a key role in shaping a growing community organisation.

•Experience in charity governance and strategic planning.

•A chance to contribute to mental health and youth development initiatives.

•Connections with a passionate, diverse, and purpose-driven board team.

Next Steps:

Interested candidates should submit a CV and a short expression of interest outlining relevant experience and motivation for the role.

Do you have professional expertise you could use to help a good cause? Are you passionate about animal welfare? Trustees manage the affairs of our local RSPCA Branch to promote and provide animal welfare within the branch area. 

We are the Surrey East Branch of the RSPCA, and it's our vision to live in a world where all animals are respected and treated with compassion. 

Main activities: 

• To be familiar with and support the aims and policies of the RSPCA. 

• To be familiar with our branch rules and follow them at all times. 

• To work with your fellow trustees and branch officers to jointly act in making decisions for the best interest of our branch and the RSPCA. 

• To ensure the branch meets all the minimum animal welfare standards (MAWS). Where they are not met, work with national RSPCA staff to meet the standard as soon as practicable. 

• In conjunction with your fellow trustees and Branch support specialist (BSS), to write, adopt, monitor and review a branch development plan setting out the short and long-term aims of our branch. 

• To actively participate in branch committee meetings and attend the branch annual general meeting, and regional conference. 

• To be aware of the outcome of regional board meetings and support regional initiatives. 

• To attend the trustee training course. 

• To actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers. 

• To welcome new trustees and volunteers to the branch. 

About the RSPCA

We’re proud to be the oldest welfare charity in existence

• We were the first to introduce a law to protect animals and we work hard to ensure that all animals can live a life free from pain and suffering. 

• Through our campaigns we raise standards of care and awareness of issues for the animals who have no voice. We push for laws to be changed, improving the welfare of animals on farms, in research labs, in the wild, in paddocks or in our homes. 

• Through investigations and prosecutions, we stand up to those who deliberately harm animals to send out a clear message - we will not tolerate animal abuse. 

• Our highly trained officers tackle neglect and cruelty at every level and are working hard to stamp out large-scale serious, organised and commercial animal cruelty. 

• We believe every animal has the right to be counted as an individual. Animals can rely on us to rescue them when they need us most. To rehabilitate them wherever possible, provide them with the very best veterinary care and to find them new homes, either through rehoming or release.

What are we looking for? 

• Most people aged 18 or over are eligible to become a trustee. You will need to become a member of the RSPCA. Good interpersonal skills are important. You do not need to be an expert, although commitment, common sense and the ability to be objective is vital. 

• Specific skills such as finance, fundraising, project management, business experience, and awareness of employment and/or charity legislation can be useful, but not essential. 

• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and that they accept the post. 

• In addition to our standard declaration of willingness, trustees also need to complete a declaration from the Charity Commission and read their guidance for individuals on who can’t be a trustee or senior manager of a charity. 

What can we offer you? 

• It’s a great way to meet like-minded people who share your enthusiasm for animal welfare. 

• You will have the opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals. 

• New RSPCA trustees are provided with a document “Trustees handbook” and asked to attend a training course which provides information and guidance about a trustee’s role and responsibilities. 

• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch. 

• Volunteer at the heart of the local community. 

Become a Trustee at Sunrise Multicultural Project

Are you passionate about making a difference in your community?

We are looking for dedicated, enthusiastic individuals to join our Board of Trustees and help guide the future of Sunrise Multicultural Project.

As a trustee, you will play a vital role in shaping our strategy, ensuring we stay true to our mission, and supporting the development of initiatives that promote inclusivity and integration. We are seeking individuals with a range of skills, backgrounds, and experiences – whether in community work, finance, governance, fundraising, or marketing – who share our commitment to empowering minority groups and fostering a more connected, diverse community. 

If you are eager to contribute your time, expertise, and passion, we would love to hear from you!

Founded in 1997, the Islington Centre for Refugees and Migrants provides a place for refugees, migrants, and people seeking asylum to rebuild their life with support and community. From classes to casework to financial assistance, the Centre has a wide offering available for our community of over 200 people. Our approach is compassionate and human and the support we offer is long term - on average people stay with us around four years.

The current Board brings a wide range of charity and public body experience including strategy and fundraising and we are looking for skills to both enhance and complement these strengths.

The Centre has a dedicated and talented staff team led by our CEO, Andy Ruiz Palma, who joined in 2000 as an English teacher. In addition to this staff resource we have around 40 volunteers who provide direct support through activities. We also have in place accountancy support to the executive and a dedicated fundraising team.

We are looking for people who can demonstrate a strong empathy with our client group and who understand how to work with organisations rooted in a local community. You will bring excellent people and communication skills and demonstrate good team-working.

You will demonstrate this through your experience working with marginalised communities (either in a frontline operational role, a policymaking role, or on the Board of another organisation) or personal lived experience as a member of a marginalised community.

We are open to applications from people looking for their first Trustee role or who may not have considered being a Trustee before and will provide mentoring to help trustees find their feet.

We are looking to recruit 2- 3 new trustees and have a strong preference for any of the following or a combination of these skills:

• Finance/Accountancy qualification – we have an excellent Treasurer Trustee and are looking for a deputy
• HR
• Fundraising
• IT/Data management
• Lived Experience as a refugee or migrant

Help us to make a difference tackling loneliness in Oxfordshire.

We are a pioneering charity who have been changing lives for more than 40 years.

If you have experience in fundraising and would like to help us to develop our income generating approach, we would love to hear from you. Your expertise in fundraising will be instrumental in ensuring the financial sustainability and growth of our organisation.

Job description available on the Archway Foundation website (details attached).

If you'd like to discuss the role with the CEO, please call our office to arrange a call or email (details attached).

We actively encourage applications from individuals belonging to underrepresented groups.

Dear Prospective Trustee

Thank you for your interest in Citizens Advice Merton and Lambeth (CAML). This pack sets out more information about the charity, the board, the role of a trustee, and how to apply.

We are excited about the future and are looking for energetic, talented and committed individuals to help support the charity as trustees to continue its incredible work for the people of Merton and Lambeth.

What we do

CAML is one of the busiest advice charities in London.  We support individuals and families who live, work or study primarily in the London Boroughs of Merton and Lambeth and also elsewhere (dependent on service).  We also work to raise awareness and understanding of the challenging issues affecting individuals and our communities.

We were one of the first Citizens Advice services to open our doors over 85 years ago. We have had an extremely busy few years, with individuals and families increasingly seeking our support with the cost of living crisis.  Our support and services are as important today as they were when our work began.

We are part of the national Citizens Advice network of over 240 local charities that deliver advice across the country.

In FY 23/24, we supported over 25,000 individuals.  Our information, support and advice services are provided via telephone, online, video conferencing and face-to-face.  We provide face-to-face support from two CAML offices and multiple outreach venues in local communities.  Our aim is to empower people to better help themselves, but we are always here with further support if needed. 

CAML in 2025

CAML is at an important point in its history. Demand for our services continues to accelerate as high levels of hardship become an established reality for many people living in our boroughs.  The two boroughs we serve contain pockets of wealth and affluence, but also feature areas of significant poverty and deprivation where our services are most depended upon.

At the same time, similar to many charities, we face funding challenges – not least given the majority of our funds come from our local authorities. Our current turnover is over £1.2m a year. Like others, CAML faces funding challenges often related to changes in central government policies and local government financial challenges, with a need to look at new ways of diversifying income streams.

The organisation has a strong foundation from which to deliver in this difficult environment – particularly with a team that is committed to our clients and expert in giving quality advice. We also have positive working relationships with our funders, councils and partners, and a strong local reputation.

Our leadership

The operational leadership and management of CAML is carried out by our CEO, Simon Shimmens, with three senior managers and a team of around 40 staff and 20 volunteers. Short biographies of our existing trustees are available on our website.

The role of the Board

Each trustee has a responsibility to contribute to discharging the Board’s responsibilities. We do this by:

● Regularly preparing for, attending and participating in meetings

● Understanding the business of CAML

● Contributing to setting policy and strategic direction, defining goals, setting targets and evaluating performance

● Monitoring our services, ensuring compliance with our governing documents and policies and monitoring maintenance of Citizens Advice standards

● Monitoring the charity’s financial position and ensuring it operates within its means and delivers on its objectives with clear lines of accountability for day-to-day financial management

● Supporting the charity’s development through participation in agreed projects

● Actively seeking to further CAML’s strategic objectives and acting in its best interest at all times

Above all we are looking for people with strategic vision and independent judgement who together can support the charity and its executive team. As trustees we are visible to our staff and volunteers, engaging and recognising the excellent work they do. Each trustee is expected to spend time with service delivery staff and volunteers, ideally at least once a year. 

You will be a genuine team player, able to support colleagues, input constructively and positively to discussions and to support and uphold collective decisions. 

As a trustee you will support the charity’s values and objectives and will act as a positive and genuine advocate promoting the work of the charity within your personal networks and to the wider world. 

The commitment we need

Each trustee attends quarterly Board meetings and is a member of one of the delegated authority sub-committees – Finance and People – which also meet once a quarter.

While the precise nature will differ month-to-month, this is likely to average at eight to ten hours a month. This allows for board and committee meetings, reading papers in advance of these, ad-hoc actions and discussions, and visiting CAML’s services.

Board meetings are currently held in person in our Mitcham Office, with sub-committee meetings held remotely. Across the Board, we attend key events such as Volunteers’ Week and charity events/activities.

Particular skills/experiences we’re seeking

We are looking to recruit two new trustees to join our strong and dynamic Board.

We would particularly welcome applications from those with skills and experiences to help complement the current Board. Our priority recruitment areas are:

●HR: We are committed to ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward and recognition as well as staff and trustee training and development. We are seeking a trustee with senior HR experience to support the strategic oversight of our People approach.

●Accountancy: Financial oversight is an integral part of a well-functioning trustee Board. We are looking to further bolster this expertise within the Board to provide support for our Treasurer if required.

●Pensions: CAML has a legacy Defined Benefit pension scheme (closed to new entrants) and a Defined Contribution scheme. We are looking for an individual with actuarial or pension trustee skills to advise the Board with regard to our pension schemes, and whether we should be looking to make any changes.

●Legal: We are looking to further expand our legal expertise on the Board. We particularly welcome interest from individuals with experience in charity law however all applicants with legal experience are welcomed.

In addition to these skills, we would welcome applications from candidates with previous trustee experience and/or applicants who may be open to taking on the role of Vice-Chair (further information can be provided on this if requested).

The benefits of being a trustee with CAML

Although the role of a trustee is unpaid (reasonable out of pocket expenses are reimbursed), there are many reasons to join us, including:

● Being a trustee is one of the most powerful ways in which you can contribute to your local community and to a cause you care about.

● Corporations of all sizes take voluntary and community enriching activities seriously with trusteeship considered an effective method of professional development and community engagement.

● Being a trustee is a fantastic way of developing your strategic experience and oversight, giving you the opportunity to develop your critical thinking, problem solving and analytical skills.

● Being a trustee can open up your professional network.

How to apply

Follow the link to our website and complete the relevant documents at the bottom of the advert.

We are recruiting on a rolling basis and are considering applications as and when we receive them. This recruitment remains live until 30th June 2025.

All applications are considered by a trustee panel, with shortlisted candidates then invited to an interview, to take place within a month of receiving their application. 

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Are you a spreadsheet whizz? Do you have a good understanding of financial procedures and accounting practices? If so, please apply to be our next trustee. It’s an exciting time to join us. We registered as a charity in 2023 and are now really focussing on building our fundraising profile and developing our next 3-year strategy.

Overall:

Be committed to the organisation and its work, to act with integrity and selflessness, and to be open, honest and accountable at all times. To understand and accept the legal duties, responsibilities and liabilities of trusteeship. Be willing to devote the necessary time and efforts to duties as a trustee and as a member of the organisation.

Duties & Tasks:

• To ensure that the organisation complies with and functions within the legal and financial requirements of its constitution, Memorandum and Articles of Association, and any other relevant legislation and regulations.
• To ensure that the organisation pursues objects as defined by its constitution and within aims, policies and procedures agreed by the Board of Trustees.
• With the other trustees to formulate and review the strategic aims and direction of the organisation.
• To promote the organisation and act always in its best interests. To safeguard the good name and values of the organisation and always strive to achieve best practice and the highest standards.

Formulating strategic aims

• Consider the organisation as a whole and its members, in the context of both national and local policies, priorities and political influences.
• Reflect the organisation’s vision and principles, strategy and policies at all times and particularly when developing the strategic and annual plan.
• Contribute specific strategic skills, interests and/or contacts
• Contribute to plans to positively promote the organisation to individuals, organisations and a wider audience e.g. potential members. 
• Support the organisation in all its activities in conjunction with the Chief Executive.

Ensuring policies and practices are in keeping with aims and objectives.

• Ensure that the organisation applies its resources in furtherance of its objects and manages its funds properly.
• Follow the organisations policies and procedures at all times, particularly when exercising the functions of the Board of Trustees.
• Contribute actively to and regularly attend meetings of the Board.

Ensuring best practice and highest standards.

• Be an active member of the Board of Trustees in exercising its responsibilities and functions.
• Support and maintain good relations with all staff; members, volunteers and other Board of Trustees.
• Take part in training sessions provided for the benefit of the Board Trustees.
• Fulfil such other duties and assignments as may be required from time to time by the Board of Trustees.
• Use your best judgment, knowledge, skills and experience to help the organisation and Board of Trustees to make sound decisions and be effective.
• To maintain a strategic view of the organisation and role as a trustee to support the Chief Executive in delivering the business plan and strategy.
• Should the trustee also take on an additional volunteer role for the organisation, to be clear on how the two roles are separate.
• To direct enquiries regarding advice, support or advocacy required into the staff team who can ensure that the person is directed to or referred into the appropriate service. 
• To not raise complaints on behalf of the Coalition without the express agreement of both the Co-Chair’s and the Chief Executive. 

In addition to the trustee requirements, the treasurer usually takes the lead at board level on:

• making sure the charity keeps proper accounts
• reviewing the charity’s financial performance
• drawing up or reviewing policies for finance and investment
• ensuring that the charity has robust and effective financial controls in place
• liaising with finance staff and with the charity’s independent examiner or auditor
• reporting on financial matters to the members