Volunteer advocate volunteer roles

Enter and View Authorised Representative

Enter and view representatives are trained to visit health and care services, to see how services are running in action. They speak with service users and their families, and staff to find out what people think of services. 

As this role involves the provision of health services, all volunteers will have to have a Disclosure and Barring Service (DBS) check.

‍Key tasks might include: 

• Preparing for visits to health and social care services by reading background information
• Taking part in visits looking at how the service is provided and talking to staff, relatives and service users about the service
• Working with the team to produce a written report on what was valued at the visit, and where improvements could be made
• Taking part in training sessions relevant to the Enter and View programme
• Contributing to the development of the Enter and View programme

Key Skills and interests for the role: 

• Some knowledge and understanding of health and social care services. This could be through working in a particular service area or a general understanding from experience as a carer or service user
• Commitment to improving the lives of others
• Good communication skills with the ability to work within a team
• Able to talk and listen to people from all walks of life
• Understanding of confidentiality and respecting this at all times
• Good written English skills to help with report writing
• Able to commit at least one to two days every other month

‍What support will you be given?

• A full induction and training
• On-going support from Healthwatch Derbyshire 
• Regular updates from Healthwatch Derbyshire
• Regular volunteer meetings
• Opportunities to become involved in other things we may be doing

What would you gain?

• Free training and development opportunities
• Gain new skills and increase your confidence
• Use your skills and experience to contribute to the success of Healthwatch Derbyshire
• Experience of working with health and social care organisations
• Understanding of how health and social care services are planned, delivered and commissioned (paid for)
• References to add to your CV
• Support from a vibrant team of Healthwatch Derbyshire Staff and volunteers
• Meet new people 

Visit our website to complete the application form at the bottom of the page. 

Role Description and Person Specification

Role Title: Trustee (volunteer)

Reports to: Chair of the Board & Chief Executive

Based at: Hanley, Stoke-on-Trent

Hours of work: 3-4 hours per month

Remuneration: This is a voluntary position and no payment will be made to the post holder,

other than genuine expenses, as set out in the volunteer policy

Overview

North Staffs Mind has been delivering mental health services to both adults and young people for almost 50 years. We have recently merged with Mid Cheshire Mind which will enable us to widen our reach across Staffordshire and Cheshire, ensuring we can provide support to even more people in need of our services.

We pride ourselves on our relaxed and friendly atmosphere and our commitment to delivering high quality, client focused, professional services that can adapt to meet the changing needs of the local community.

Time commitment

Typically Board meetings are held four times per year, plus additional time for our annual general meeting, sub-committee meetings, events, and occasional ad-hoc tasks. The role may require additional time commitment for reading papers, preparing for meetings, or representing the charity at external events.

Meetings are usually held in-person at an external local venue, with occasional opportunities for remote participation.

Role Purpose

As a Trustee, you will play a critical role in overseeing the strategic direction and governance of North Staffs Mind. Your responsibilities include ensuring the charity meets its objectives in supporting individuals with mental health challenges, maintaining financial stability, and complying with legal and regulatory requirements. Trustees act in the best interest of the charity, making decisions that align with its strategic plan, aims and values.

Key Responsibilities

Governance and strategic oversight:

· Contribute to setting the charity’s strategic direction, ensuring that it remains focused on its mission; we won’t give up until everyone with a mental health problem gets support and respect.

· Monitor the charity’s performance against its objectives, reviewing key performance indicators and assessing the impact of its activities.

· Hold the Chief Executive and senior leadership team to account.

· Ensure robust and effective governance policies and procedures are in place, regularly reviewed, and adhered to.

Financial Stewardship:

· Oversee the financial health of North Staffs Mind, ensuring resources are used effectively and that the charity operates within its means.

· Approve budgets, annual reports, and financial statements, ensuring transparency and accountability in all financial matters.

· Ensure the charity has adequate risk management processes, including the identification and mitigation of financial risks.

Legal and Regulatory Compliance:

· Ensure the charity complies with its governing document (articles of association), charity law, and other relevant legislation and regulations.

· Keep abreast of changes in the legal and regulatory landscape that may affect the charity, ensuring that necessary adjustments are made.

Fundraising and Advocacy:

· Support and participate in fundraising efforts, helping to secure resources necessary for the charity’s operations and growth.

· Act as an ambassador for the charity, promoting its work to external stakeholders, including donors, partners, and the wider community.

Human Resources and Staff Wellbeing:

· Ensure the charity has appropriate policies in place for the recruitment, management, and development of staff and volunteers.

· Uphold and champion a culture of inclusivity, respect, and wellbeing within the organization.

Risk Management:

· Identify and evaluate risks to the charity’s operations and reputation, ensuring appropriate mitigation strategies are in place.

· Through feedback from the risk subcommittee, have an oversight of North Staffs Mind’s risk register, ensuring you are aware of any emerging risks.

Collaboration and Teamwork:

· Work collaboratively with fellow Trustees and the senior leadership team, fostering a culture of collective decision-making.

· Participate in subcommittees or working groups as needed, contributing your expertise to specific areas of the charity’s work.

Person Specification

Essential

· A commitment to North Staffs Mind’s aims and values, with a passion for supporting mental health.

· Strategic vision and the ability to think creatively and critically about the charity’s future direction.

· Strong understanding of governance, financial management, and legal responsibilities in a charitable context.

· Excellent communication and interpersonal skills, with the ability to work effectively as part of a team.

· Integrity, impartiality, and a commitment to transparency and accountability.

Desirable

· Experience of working collaboratively with other agencies and organisations and with service users, their carers and families.

· Previous experience serving on a board or in a governance role.

· Knowledge of fundraising, marketing, or advocacy within the charitable sector.

· Understanding of the challenges faced by individuals with mental health conditions and the systems designed to support them.

Benefits

· Opportunity to make a significant impact on the lives of individuals affected by mental health issues.

· Gain experience in governance and strategic leadership within the charity sector.

· Network with like-minded individuals and professionals passionate about mental health.

Sherborne Museum is a thriving community museum that seeks to represent the rich heritage of the town and the key events that shaped its history and development over the years. It plays an important role in the local community, with a lively programme of events and a developing education and outreach service. 

We're looking to recruit a new Trustee to help ensure good governance and provide strategic direction to the charity as we embark on the next stage of the museum’s development. We are especially keen to appoint someone with skills or experience in buildings/property management, who will lead on the implementation of our new routine maintenance plan and advise/support the Board on the care of our Grade II Listed building, the Abbey Gatehouse.

Serving as a Trustee is a great way to support Sherborne Museum. It also provides exciting opportunities for professional and personal development, an opportunity to build networks, gain career building experience, and contribute to a dynamic team striving to make a difference.

Help us to make a difference tackling loneliness in Oxfordshire.

We are a pioneering charity who have been changing lives for more than 40 years.

If you have experience in fundraising and would like to help us to develop our income generating approach, we would love to hear from you. Your expertise in fundraising will be instrumental in ensuring the financial sustainability and growth of our organisation.

Job description available on the Archway Foundation website (details attached).

If you'd like to discuss the role with the CEO, please call our office to arrange a call or email (details attached).

We actively encourage applications from individuals belonging to underrepresented groups.

We are looking for individuals to join our Board in 2025. In recent years we’ve increased and diversified the membership of the Board including the launch of our Associate Board Member programme in 2023. We are looking to continue this work with dynamic and committed people to support further growth and development, building on our achievements.

We want to recruit new Board Members, alongside an opportunity for two Associate Board Members.

Being a Board Member

Board Members play an integral role in providing robust governance and stewardship, in externally supporting future development through advocacy with regional, national and international stakeholders, potential funders and partners from the public and private sectors. Board Members benefit from working with a small, creative and enthusiastic team on the strategic development of the organisation.

What is an AND Associate Board Member?

We have developed a 12 month programme for two Associate Board Members. These roles will work alongside the AND Board of Trustees, and have been designed as a development  programme aimed to support potential candidates who do not yet have (sufficient) board-level experience, or the required availability, but have the passion and potential to be a future AND Board member.

The Associate Board Member roles have been created to support individuals who are currently under-represented in the cultural sector, providing greater access to training opportunities, and to add further diversity and richness of perspective to the organisation.

Associate Board Members will:

• bring unique experience from their field of expertise 
• share our passion for new ideas and artforms
• place inclusion and engagement at the heart of our culture and vision
• be provided with relevant shadowing, mentoring or training opportunities to support their skills development over 12 months
• attend quarterly AND Board meetings (without legal responsibility or voting rights) 
• have the opportunity to apply to become a Board Member after 12 months

It is not necessary to have governance/board-level exposure or experience, but a general understanding of how boards work is required.

If you feel that you don’t quite meet the person specification in the recruitment pack but you’re excited and interested in the opportunity, please get in touch following the application process outlined below.

Joining the AND Board as a Trustee

We are currently looking for individuals to join the AND Board with experience in the following areas: 

• Strategic Regional Public Sector Knowledge
• Environmental Sustainability
• Charity Finance 
• PR / Digital Communications
• Regional commercial business knowledge across the creative sector, immersive and digital technologies

This isn’t an exhaustive list, and we’re interested in hearing from anyone who believes they have skills or experience to positively contribute to the organisation. We’re also looking for candidates interested in exploring a Vice Chair role with a view to future succession planning for AND Chair. We’re committed to opening up opportunities to people who are currently under-represented in the cultural sector, and we particularly welcome applications from candidates from ethnically diverse backgrounds, Disabled candidates and candidates under 30.

What is it like to be on the AND Board?

Read an interview with our Trustees Sam Bompass and Katie Moffat about being on the AND Board.

About AND

AND is an arts organisation known for creating radical, site-responsive projects at the intersection of art, technology and digital culture.

Working across the UK and internationally, AND commissions artists to explore the social, environmental and ethical implications of emerging technologies. Our portfolio includes large-scale outdoor artworks, exhibitions, research programmes, residencies, online projects and our flagship AND Festival — a nomadic biennial bringing cutting-edge digital experiences to diverse locations.

Our work often takes place in unexpected settings, from post-industrial towns to natural landscapes, creating space for bold experimentation and critical reflection. At our core, we champion interdisciplinary collaboration and are committed to inclusive, sustainable practices that challenge what is considered ‘normal’ in culture today

Practical Details

AND’s Board currently meets for a minimum of four times a year, through a mix of online, and in person meetings in Manchester (UK). There are additional, occasional meetings and sub-committee groups which can be attended via video call. We are particularly interested in hearing from North-based candidates, especially those with regional public sector or commercial business expertise, although we are open to applications from candidates from across the UK.

This is an unpaid role. You’ll need to commit around a day a month to the role. AND will reimburse reasonable travel expenses to meetings in full.

How to apply

• Read our AND Board Membership Recruitment Pack or our AND Associate Board Membership Pack
• If you’d like to speak informally about becoming an AND Board Member or Associate Board Member, you are welcome to request a conversation by Friday 30 May 2025
• Following this, we ask for a CV along with a short written statement (max 1 page) / video (max 3 minutes) to be submitted by Midnight Sunday 22 June 2025 with AND BOARD MEMBER ROLE or AND ASSOCIATE BOARD MEMBER ROLE as the subject field.
• Complete an Equal Opportunities Form (submitted anonymously)

Founded in 1997, the Islington Centre for Refugees and Migrants provides a place for refugees, migrants, and people seeking asylum to rebuild their life with support and community. From classes to casework to financial assistance, the Centre has a wide offering available for our community of over 200 people. Our approach is compassionate and human and the support we offer is long term - on average people stay with us around four years.

The current Board brings a wide range of charity and public body experience including strategy and fundraising and we are looking for skills to both enhance and complement these strengths.

The Centre has a dedicated and talented staff team led by our CEO, Andy Ruiz Palma, who joined in 2000 as an English teacher. In addition to this staff resource we have around 40 volunteers who provide direct support through activities. We also have in place accountancy support to the executive and a dedicated fundraising team.

We are looking for people who can demonstrate a strong empathy with our client group and who understand how to work with organisations rooted in a local community. You will bring excellent people and communication skills and demonstrate good team-working.

You will demonstrate this through your experience working with marginalised communities (either in a frontline operational role, a policymaking role, or on the Board of another organisation) or personal lived experience as a member of a marginalised community.

We are open to applications from people looking for their first Trustee role or who may not have considered being a Trustee before and will provide mentoring to help trustees find their feet.

We are looking to recruit 2- 3 new trustees and have a strong preference for any of the following or a combination of these skills:

• Finance/Accountancy qualification – we have an excellent Treasurer Trustee and are looking for a deputy
• HR
• Fundraising
• IT/Data management
• Lived Experience as a refugee or migrant

Background to the Role

We are currently creating a brand new three-year strategy, setting out an exciting vision to support, promote and defend the mental health, rights and social position of young people. This follows a period of organisational growth, where expanding services into the North Somerset region, and working in partnership with the local statutory mental health provider, has increased our staffing to over 100 employees.

Our new Chair will be an experienced Trustee or Board member who is skilled in effectively managing meetings for productive discussions. We are looking for someone with energy and drive and who will ensure robust governance, aligning strategy and operations. A number of our Trustees have been with us for less than a year and we also have a new CEO and a fairly new SLT, we are therefore looking for an experienced hand who is a skilled relationship manager and a decisive leader, capable of listening to all sides and finding compromise to make difficult decisions.

Main Responsibilities

• To be responsible for providing effective strategic leadership and management to the Board of Trustees, enabling them to fulfil their responsibilities for the overall governance and strategic direction of OTR.
• To chair meetings of the Board of Trustees effectively and efficiently, bringing impartiality and objectivity to the decision-making process.
• To plan the annual cycle of Board meetings.
• To set agendas for Board meetings and review minutes.
• To ensure the Scheme of Delegation to the CEO is reviewed and updated.
• To be knowledgeable about, and abide by, the Articles of Association and Charitable Purpose.
• To represent OTR at functions and meetings, and act as a spokesperson as appropriate.

Person Specification

• Strong leadership skills and a collaborative team member.
• Strategic vision.
• Able to display impartiality, fairness and the ability to respect confidences.
• An understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship from the Charity Commission and Companies House.
• Excellent people management skills, and an ability to build trusting relationships with Trustees, senior staff, external partners and stakeholders.
• Ability to make measured and fair judgements and decisions.
• A regard for Nolan's 7 principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Diversity and inclusion 

At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all. We do not claim to be experts in this, but we are committed to continuous learning and improvement in these areas and invite you to join us on this journey. 

OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end, is continually working towards building and maintaining an environment which values and pursues diversity accordingly. 

We recognise that tackling systemic inequality, prejudice, racism, and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary in order to improve access and ensure an equitable experience for all in society and all of those who come through our doors at OTR. 

How to apply

Eastside People is supporting Off the Record (Bristol) in the recruitment of this role. Please click here to apply by submitting a CV and a cover letter both in Word doc. format. Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following:

• Why is OTR’s work important to you and how can you contribute as our Chair?
• Your experience of working at a strategic level and of effective governance.
• How would you go about ensuring that our many stakeholders are heard and represented at Board level

Having a call of this kind will not influence the success or otherwise of your application. 

The closing date for applications is Friday, 16th May. Longlisting interviews with Eastside People will take place shortly after and shortlisted candidates will have an interview with the panel at OTR during the week beginning 2nd June.

Remuneration: None, voluntary position. Expenses for travel may be claimed.

Time Commitment: Four formal three-hour board meetings per-year

Sub-committee and other officer roles require additional time. Additional meetings as and when circumstances require.

Term: Three-year terms for a maximum of three consecutive terms after which a Trustee may be reappointed following a year away from the board.

Location:Oxfordshire

Reporting: To the Board of Trustees

Reference Documents:

Charity Commission Essential Trustee Guide

Charity Governance Code

Charity Commission Guidance

Please read our accompanying recruitment pack for more information about working at

Oxfordshire Youth, including our approach to diversity and inclusion through recruitment.

To apply, please send a copy of your CV accompanied by a covering letter to our recruitment team, alternatively, visit our website or more information.  

Oxfordshire Youth

Oxfordshire Youth is a boundary-breaking youth development charity, passionate about creating a future for and with young people that gives them the best possible opportunity to realise their potential. Oxfordshire Youth supports the youth sector across the county, working with grassroots leaders; it delivers innovative youth leadership programmes; and it provides a transformational supported accommodation service for young people. In everything it does, OY aims to meet the needs and aspirations of young people. All the charity’s work is grounded in best practice safeguarding and youth work principles and practice.

1.Charity Trustees

The Charities Act 1993 defined charity trustees as those responsible under the charity’s governing document for controlling the administration and management of the charity. This is the case regardless of the terminology used to describe the role. The trustee board at Oxfordshire Youth usually comprises up to twelve trustees, although there is no formal limit on the number of trustees, including the following roles: 

● the Chair of the Board of Trustees

● the Deputy Chair and CEO Line-Manager 

● the Treasurer and Chair of the Finance, Audit and Risk Sub-Committee 

● the Safeguarding Lead and Chair of the Safeguarding,Quality and Impact Sub-Committee the People and Development Lead and Staff Liaison Trustee

2.The Role of the Board

At its most fundamental the role of the trustee board is to receive assets from donors, safeguard them and apply them to the charitable purposes of Oxfordshire Youth. The trustee board must always act in the best interests of Oxfordshire Youth, exercising the same standard of duty of care that a prudent person would apply if looking after the affairs of someone for whom they have responsibility. Trustees are ultimately and legally responsible for everything Oxfordshire Youth does. Trustees fulfil this responsibility by deciding the strategy, establishing organisational policies and implementing appropriate monitoring, reporting and control mechanisms to ensure and evidence compliance. Trustees appoint the CEO and, on recommendation by the CEO, appoint the Senior Leadership Team to manage all operational matters and the operational team in line with the approved strategy, policies and control mechanisms.

3.Duties of a Trustee

The statutory duties of a trustee are

● Ensure that Oxfordshire Youth complies with its Articles of Association, charity law, and any other relevant legislation or regulations

● Ensure that Oxfordshire Youth pursues its objects as defined in its Articles of Association 

● Ensure Oxfordshire Youth applies its resources exclusively in pursuance of its objects. For example, it must not spend money on activities which are not included in the objects, however worthwhile they may be 

● Contribute actively to the board of trustees by giving firm strategic direction to Oxfordshire Youth, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets

● Safeguard the good name and values of Oxfordshire Youth

● Ensure the effective and efficient administration of the organization

● Ensure the financial stability of Oxfordshire Youth 

● Protect and manage the property of the organisation and to ensure the proper investment of the organisation’s funds 

● Appoint the Chief Executive Officer and monitor performance 

In addition to the statutory duties listed above, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve leading discussions, identifying key issues, providing advice and guidance on new initiatives and evaluating or offering advice on other areas in which the trustee has particular expertise. Trustees must ensure that the charity has a clear vision, mission and strategic direction and is focused on achieving these.

4. Minimum Time Commitment

Trustees are expected to attend an induction session at Oxfordshire Youth prior to their first board meeting. Trustees are expected to attend the four annual board meetings which last approximately three hours (typically 6.30-9.30pm). Papers, proposals and reports are distributed one week in advance of meetings. Trustees may be asked to join a sub-committee or working group each of which have their own terms of reference and minimum time commitments. There is also an annual strategic planning board away-day or residential held each year.

5.Person Specification

Each trustee must have: 

● A commitment to the mission of Oxfordshire Youth 

● A willingness to meet the minimum time requirement 

● An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship 

● Strategic and forward-looking vision in relation to the charity’s objects and aims 

● Independent judgement, political impartiality, an ability to think creatively and a willingness to speak their mind 

● Good communication and interpersonal skills including a willingness to use tact and diplomacy to challenge and constructively criticise 

● Integrity

The board of trustees collectively needs skills and experience in the following areas: 

● Leadership and human resource management 

● Financial management, income generation and enterprise 

● Safeguarding experience and expertise 

● Public policy and public affairs 

● National and local youth sector

For this position, we are looking for an individual to join the Board of Trustees who is currently practicing within the legal profession, or who has significant skills and experience within this field, and who would be happy to use their position to provide legal advice and guidance to Oxfordshire Youth.

Oxfordshire Youth (OY) recruits outstanding talent to ensure we provide outstanding programmes services to the young people of Oxfordshire and the organisations who serve them. We are committed to creating a team of people that make diversity and inclusion the normal. Oxfordshire Youth are actively seeking to recruit candidates from Global Ethnic Majority backgrounds, and from candidates who may consider themselves to have lived experiences in the areas in which they work. 

Oxfordshire Youth offers Trustees robust training to support them to succeed in their role and to broaden their knowledge on the youth sector, and other relevant issues.

6. Trustee Role Boundaries

Trustees in a decision-making capacity:

● As a board of trustees 

● As a sub-committee

● Chair - delegated authority by the board to make decisions between board meetings where necessary 

● CEO Line Manager - delegated authority by the board to make decisions between board meetings where necessary

Trustee roles outside of the above decision-making capacity:

1. Advisory role (i.e. offering advice in an area of expertise). In this capacity the Trustee is acting as Trustee but, as noted above, does not have decision-making capacity in their own right.

2. Volunteer role (i.e. participating in an operational working group). Here the Trustee is subject to the decision-making of the operational team-member who is in a position of authority. As a volunteer the Trustee is at liberty to withdraw.

3. Observer role (i.e. attending an OY workshop for young people or observing OY work). In this capacity they are acting as a Trustee but have no role beyond observing or information gathering for the purposes of strengthening their own understanding and / or board-level decision-making.

Champion role (i.e. spreading the message about the work of OY). In this capacity they are acting as a Trustee, helping to build the profile of the work of OY, with no decision making, but with the view of creating a positive image and sign-p

Remuneration: None, voluntary position. Expenses for travel may be claimed.

Time Commitment: Four formal three-hour board meetings per-year, 

Sub-committee and other officer roles require additional time. Additional meetings as and when circumstances require.

Term: Three-year terms for a maximum of three consecutive terms after which a Trustee may be reappointed following a year away from the board.

Location: Oxfordshire

Reporting: To the Board of Trustees

Reference Documents:

Charity Commission Essential Trustee Guide

Charity Governance Code

Charity Commission Guidance

Please read our accompanying recruitment pack for more information about working at

Oxfordshire Youth, including our approach to diversity and inclusion through recruitment.

Oxfordshire Youth

Oxfordshire Youth is a boundary-breaking youth development charity, passionate about creating a future for and with young people that gives them the best possible opportunity to realise their potential. Oxfordshire Youth supports the youth sector across the county, working with grassroots leaders; it delivers innovative youth leadership programmes; and it provides a transformational supported accommodation service for young people. In everything it does, OY aims to meet the needs and aspirations of young people. All the charity’s work is grounded in best practice safeguarding and youth work principles and practice.

1.Charity Trustees

The Charities Act 1993 defined charity trustees as those responsible under the charity’s governing document for controlling the administration and management of the charity. This is the case regardless of the terminology used to describe the role. The trustee board at Oxfordshire Youth usually comprises up to twelve trustees, although there is no formal limit on the number of trustees, including the following roles: 

● the Chair of the Board of Trustees

● the Deputy Chair and CEO Line-Manager  

● the Treasurer and Chair of the Finance, Audit and Risk Sub-Committee  

● the Safeguarding Lead and Chair of the Safeguarding,Quality and Impact Sub-Committee the People and Development Lead and Staff Liaison Trustee

2.The Role of the Board

At its most fundamental the role of the trustee board is to receive assets from donors, safeguard them and apply them to the charitable purposes of Oxfordshire Youth. The trustee board must always act in the best interests of Oxfordshire Youth, exercising the same standard of duty of care that a prudent person would apply if looking after the affairs of someone for whom they have responsibility. Trustees are ultimately and legally responsible for everything Oxfordshire Youth does. Trustees fulfil this responsibility by deciding the strategy, establishing organisational policies and implementing appropriate monitoring, reporting and control mechanisms to ensure and evidence compliance. Trustees appoint the CEO and, on recommendation by the CEO, appoint the Senior Leadership Team to manage all operational matters and the operational team in line with the approved strategy, policies and control mechanisms.

3.Duties of a Trustee

The statutory duties of a trustee are:

● Ensure that Oxfordshire Youth complies with its Articles of Association, charity law, and any other relevant legislation or regulations

● Ensure that Oxfordshire Youth pursues its objects as defined in its Articles of Association  

● Ensure Oxfordshire Youth applies its resources exclusively in pursuance of its objects. For example, it must not spend money on activities which are not included in the objects, however worthwhile they may be  

● Contribute actively to the board of trustees by giving firm strategic direction to Oxfordshire Youth, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets

● Safeguard the good name and values of Oxfordshire Youth

● Ensure the effective and efficient administration of the organization

● Ensure the financial stability of Oxfordshire Youth  

● Protect and manage the property of the organisation and to ensure the proper investment of the organisation’s funds  

● Ensure appropriate safeguarding governance, processes, training and competences are in place to safeguard children, young people, adults, staff and others that OY may come into contact with

● Appoint the Chief Executive Officer and monitor performance  

In addition to the statutory duties listed above, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve leading discussions, identifying key issues, providing advice and guidance on new initiatives and evaluating or offering advice on other areas in which the trustee has particular expertise. Trustees must ensure that the charity has a clear vision, mission and strategic direction and is focused on achieving these.

4.Minimum Time Commitment

Trustees are expected to attend an induction session at Oxfordshire Youth prior to their first board meeting. Trustees are expected to attend the four annual board meetings which last approximately three hours, these usually take place in the evening. Papers, proposals and reports are distributed one week in advance of meetings. Trustees may be asked to join a sub-committee or working group each of which have their own terms of reference and minimum time commitments. There is also an annual strategic planning board away-day or residential held each year.

5.Person Specification

Each trustee should have:

● A commitment to the mission of Oxfordshire Youth

● A willingness to meet the minimum time requirement

● Strategic and forward-looking vision in relation to the charity’s objects and aims

Independent judgement, political impartiality, an ability to think creatively and a willingness to speak their mind

● Good communication and interpersonal skills including a willingness to use tact and diplomacy to challenge and constructively criticize

● Integrity

● An understanding of the legal duties, responsibilities and liabilities of trusteeship (although further training will be provided)

The board of trustees collectively needs skills and experience in the following areas: 

● Leadership and human resource management  

● Financial management, income generation and enterprise  

● Safeguarding experience and expertise  

● Public policy and public affairs  

● National and local youth sector

For this position, we are looking for an individual to join the Board of Trustees who is currently practicing within the marketing, pubic relations and business development profession; or who has significant skills and experience within this field, and who would be happy to use their position to provide marketing, pubic relations and business development advice and guidance to Oxfordshire Youth.

Oxfordshire Youth (OY) recruits outstanding talent to ensure we provide outstanding programmes services to the young people of Oxfordshire and the organisations who serve them. We are committed to creating a team of people that make diversity and inclusion the normal. Oxfordshire Youth are actively seeking to recruit candidates from Global Ethnic Majority backgrounds, and from candidates who may consider themselves to have lived experiences in the areas in which they work. 

Oxfordshire Youth offers Trustees robust training to support them to succeed in their role and to broaden their knowledge on the youth sector, and other relevant issues.

6.Trustee Role Boundaries

Trustees in a decision-making capacity:

● As a board of trustees  

● As a sub-committee

● Chair - delegated authority by the board to make decisions between board meetings where necessary  

● CEO Line Manager - delegated authority by the board to make decisions between board meetings where necessary

Trustee roles outside of the above decision-making capacity:

1. Advisory role (i.e. offering advice in an area of expertise). In this capacity the Trustee is acting as Trustee but, as noted above, does not have decision-making capacity in their own right.

2. Volunteer role (i.e. participating in an operational working group). Here the Trustee is subject to the decision-making of the operational team-member who is in a position of authority. As a volunteer the Trustee is at liberty to withdraw.

3. Observer role (i.e. attending an OY workshop for young people or observing OY work). In this capacity they are acting as a Trustee but have no role beyond observing or information gathering for the purposes of strengthening their own understanding and / or board-level decision-making.

4. Champion role (i.e. spreading the message about the work of OY). In this capacity they are acting as a Trustee, helping to build the profile of the work of OY, with no decision making, but with the view of creating a positive image and sign-posting people to OY.

Thank you for your interest in the role of Chair of the Board of Trustees at Music For Youth (MFY); a national youth music charity that provides life-changing musical experiences for young people aged 25 and under. 

Music for Youth brings together over 40,000 young people a year to perform in live music festivals and concerts across the UK. The charity uniquely provides open access to young people, from whatever background or ability, to perform live to audiences: from grass-roots community halls to the Royal Albert Hall. We develop their musicianship, showcasing the richness and diversity of their music through our impactful live performance and development programmes. The wider social and life skills developed by participating in our events benefits all who take part and propels some of the UK's most promising young musicians onto career-changing platforms.

Our vision is to ensure that every young person in the UK can achieve their musical potential by performing the music they love. We believe that music, and the chance to participate in high-quality musical activities, should be open to every young person.

As Chair, you will guide a committed and experienced Board of Trustees, working closely with the CEO and senior leadership team to drive strategic growth, strengthen partnerships, and champion our cause at the highest levels. 

This is a crucial time for Music For Youth, as we navigate a changing funding landscape and continue to innovate to reach even more young people.

If you are an experienced leader with a passion for the vision, mission, impact and potential of this unique organisation, we would love to hear from you.

About Us

Who We Are

Music For Youth is a national youth music charity that works with schools, youth groups, music hubs, and community organisations to break down barriers to music-making and showcase the incredible talent of young musicians.

Our Programmes and Impact

Each year, Music For Youth reaches over 40,000 young people across the UK, offering them platforms to develop their musical talents across all music genres, and gain confidence. Many of our alumni have gone on to successful careers in the music industry and beyond.

National Music Festivals and Concerts:

We produce and stage high-quality professional standard live music events (including gigs, concerts, and festivals) for young musicians, both regionally at grass roots level, and at the UK’s most prestigious live music venues.

Young Artist Development:

We nurture and develop young musicians so they can realise their musical potential, by initiating adventurous collaborations, commissioning new music, and providing a robust music mentoring programme.

Creative Skills Development:

We provide skills and training development for young people looking for a career in the creative industries in non-performance and stagecraft roles such as stage management, sound engineering, lighting and digital production skills. 

Advocacy for Young Musicians:

We campaign to highlight the brilliance of young musicians.

Our work takes place across the whole of the UK with events in all nine regions of England, Scotland, Wales, and Northern Ireland. This coverage enables us to support and tour the work of other partner organisations so they can reach young people further afield.

For over 50 years, Music for Youth’s annual cycle of regional festivals, local events, a national festival and showcase concerts has made a significant contribution to the music education calendar, bringing together regional providers and young performers, and putting young people’s own achievements into a wider national context:

The Music for Youth Regional Festival is a collection of festivals across the UK aimed to inspire musicians at every level of experience and across every genre of music. This collection of regional festivals forms the UK’s largest festival for young musicians. 30,000 musicians take part every year and many go on to perform again at the Music for Youth National Festival and Music for Youth Proms.

The National Festival is a coming together of musicians, bands and ensembles from across the regions to perform on world-class stages including Symphony Hall, and the CBSO Centre. It is a key date in the Music for Youth calendar, hosted by the city of Birmingham in July. Over 12,000 young musicians aged 4-21 from across the UK take part, featuring all styles, instruments and genres of music. 

The Music for Youth Proms takes place at the renowned Royal Albert Hall in London. This two-day showcase celebrates the incredible diversity, talent and creativity of young musicians from all corners of the UK. From orchestral ensembles to choirs, bands, soloists, and more, these talented young performers get the unique opportunity to showcase their skills and share their music with a wider audience.

Staff and Head Office

Given the charity’s national reach, the head office recently relocated from London to Birmingham, now based in CBSO Centre (City of Birmingham Symphony Orchestra) close to the city centre. The staff team of seven permanent staff are based across the UK, with hybrid home / office working arrangements.

Board and Governance

There are nine Trustees, each co-opted on to one (or more) subcommittees: the Audit & Risk Committee, Programmes Committee, and Fundraising Committee.

How Music For Youth is Funded

Music For Youth is one of Arts Council England’s National Portfolio Organisations, receiving 42% of its funds from the annual grant of £279,980 in 2023/24. In addition, the charity raises income from fundraising (sponsorship, institutions, individuals) totalling 33% of annual turnover £672,938 in 23/24, with 10.6% from earned income including event ticket sales of £71,785 in 2023/24. 

The charity’s turnover in 2023/24 was £672,938, ending the year with reserves of £101,224.

For further information, please see our latest Annual Account and Report here.

The Opportunity

We are excited to be seeking our next Chair of Trustees to lead the organisation, as our current Chair, John Dixon, comes to the end of his term of service. 

With an energetic, skilled and focused Executive Team led by Phil Castang MBE - and a highly experienced supportive Board of Trustees bringing their wealth of collective experience spanning leadership in music, education, arts, fundraising and industry - now is an exciting time to join this unique national music charity, as we prepare for the next phase of development.

The Chair of the Board of Trustees will provide strategic leadership and governance to Music For Youth, ensuring the organisation is well-managed, financially sustainable, and delivering on its charitable objectives: 

Leadership 

• Chairing meetings of the Board and ensuring that it runs effectively, fulfils its duties and carries out resolutions. 
• Creating an environment in which all Board members are encouraged to participate and challenge constructively and appropriately. 
• Provide clear strategic direction for the charity, working with the CEO and Board to set long-term goals.
• Act as an ambassador for MFY as required, promoting our work and advocating for youth music at national and local levels.
• Support MFY in maintaining strong partnerships with funders, arts organisations, schools, and the wider music sector.

Governance & Compliance

• Lead an engaged and effective Board of Trustees, ensuring good governance and compliance with charity law.
• Manage, support and appraise the performance of the CEO, ensuring they and their senior leadership team have the resources and guidance to deliver MFY’s mission.
• Oversee financial sustainability, risk management, and organisational policies.

Fundraising & Advocacy

• Work with the Board and executive team to develop fundraising strategies, securing income from grants, corporate sponsors, and individual donors.
• Represent MFY at high-profile events, engaging with stakeholders and championing the value of youth music.

What we are looking for

As our new Chair, you will share a commitment to the mission of Music For Youth. While it is not essential to be from a Music or Music Education background, we are looking for someone who has passion for the impact - and potential - of the charity and can demonstrate how their experience can help us navigate the pivotal years ahead.

We are looking for someone who can demonstrate the following:

• Strong leadership and strategic thinking.
• Financial literacy
• High level networking and advocacy skills.
• Knowledge of charity and corporate governance.
• Experience and confidence in managing risk, change and innovation.
• Understanding and awareness of broader social, political and economic issues.

In addition, please let us know if you are able to bring experience, skills or knowledge in one or more of the following beneficial areas.

• Board membership in the not-for-profit sector
• Working in or with organisations and with individuals in the cultural sector
• Working in or with public bodies or national policy makers

The organisation recently undertook a Skills Audit of the Board and identified the following areas where we are looking to continue strengthening the experience. While not essential for the role of Chair, alongside the core skills and experience outlined, we would certainly welcome individuals who may also be able demonstrate experience around:

Digital: to take advantage of the potential for digital transformation

Finance: to provide additional oversight and financial rigor 

Fundraising: with income from individuals a future opportunity to explore further

Time Commitment

The Chair can expect to commit the equivalent of 12-15 days per year at - and in prep for - key Trustee meetings, including full Board Meetings held four times a year (at least one in person in Birmingham, where the charity is headquartered). This time also includes regular meetings with the CEO (the majority online), and regular comms with the CEO as required, which may ebb and flow, depending on the time of year. In person meetings are kept to a minimum.

In addition, the Chair would be expected to attend a minimum of two of our: Regional Festivals (March – April), National Festival (Birmingham or elsewhere, early-mid July) and the Youth Proms (London, end of November), to represent the Board and host key stakeholders, including funders. ,

Term 

We are looking for someone who can commit to an initial three-year term, which could then be renewed for a second term.

Learn more and apply

If you would like to have an exploratory conversation with the current Chair or Vice Chair about the charity or the role, please contact John Dixon (current Chair).

Application Process

To apply for the role of Chair at Music For Youth, please submit:

• 1. A CV.
• 2. A cover letter (max 2 pages) detailing:
• Why you are interested in this role.
• How your skills and experience align with MFY’s mission.
• What you would bring to the organisation.

Please send your CV and Cover Letter to Phil Castang (CEO) with the subject line: Application for Chair of Music For Youth.

Deadline for Applications: Friday 27th of June at 12pm.

Shortlisted candidates will be invited to the Music for Youth National Festival taking place between Thursday 10th to Saturday 12th July in Birmingham. (Please note - this is not a requirement of the application process but a chance for you to see the work of the charity in person).

Interviews: will take place on Wednesday 10th September in Birmingham.

The week before the interview (week commencing 1st September), you will have the opportunity to have an informal conversation with the CEO and other Trustees online. Date to be confirmed.

If you have any access needs or other practical questions - or if you would like to discuss any aspect of the role with the Vice Chairs before applying - please get in contact.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Oxfordshire Youth Trustee – Finance Role
Description: Please read our accompanying recruitment pack for more information about working at Oxfordshire Youth, including our approach to diversity and inclusion through recruitment.

Remuneration: None, voluntary position. Expenses for travel may be claimed.

Time Commitment: Four formal three-hour board meetings per-year. Sub-committee and other officer roles require additional time. Additional meetings as and when circumstances require.

Term: Three-year terms for a maximum of three consecutive terms after which a Trustee may be reappointed following a year away from the board.

Location: Oxfordshire
Reporting: To the Board of Trustees
Reference Documents:

• Charity Commission Essential Trustee Guide
• Charity Governance Code
• Charity Commission Guidance

Oxfordshire Youth

Oxfordshire Youth is a boundary-breaking youth development charity, passionate about creating a future for and with young people that gives them the best possible opportunity to realise their potential. Oxfordshire Youth supports the youth sector across the county, working with grassroots leaders; it delivers innovative youth leadership programmes; and it provides a transformational supported accommodation service for young people. In everything it does, OY aims to meet the needs and aspirations of young people. All the charity’s work is grounded in best practice safeguarding and youth work principles and practice.

1. Charity Trustees

The Charities Act 1993 defined charity trustees as those responsible under the charity’s governing document for controlling the administration and management of the charity. This is the case regardless of the terminology used to describe the role. The trustee board at Oxfordshire Youth usually comprises up to twelve trustees, although there is no formal limit on the number of trustees, including the following roles:

• the Chair of the Board of Trustees
• the Deputy Chair and CEO Line-Manager
• the Treasurer and Chair of the Finance, Audit and Risk Sub-Committee
• the Safeguarding Lead and Chair of the Safeguarding,Quality and Impact Sub-Committee the People and Development Lead and Staff Liaison Trustee

2. The Role of the Board

At its most fundamental the role of the trustee board is to receive assets from donors, safeguard them and apply them to the charitable purposes of Oxfordshire Youth. The trustee board must always act in the best interests of Oxfordshire Youth, exercising the same standard of duty of care that a prudent person would apply if looking after the affairs of someone for whom they have responsibility.

Trustees are ultimately and legally responsible for everything Oxfordshire Youth does. Trustees fulfil this responsibility by deciding the strategy, establishing organisational policies and implementing appropriate monitoring, reporting and control mechanisms to ensure and evidence compliance. Trustees appoint the CEO and, on recommendation by the CEO, appoint the Senior Leadership Team to manage all operational matters and the operational team in line with the approved strategy, policies and control mechanisms.

3. Duties of a Trustee

The statutory duties of a trustee are:

• Ensure that Oxfordshire Youth complies with its Articles of Association, charity law, and any other relevant legislation or regulations
• Ensure that Oxfordshire Youth pursues its objects as defined in its Articles of Association
• Ensure Oxfordshire Youth applies its resources exclusively in pursuance of its objects. For example, it must not spend money on activities which are not included in the objects, however worthwhile they may be
• Contribute actively to the board of trustees by giving firm strategic direction to Oxfordshire Youth, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets
• Safeguard the good name and values of Oxfordshire Youth
• Ensure the effective and efficient administration of the organization
• Ensure the financial stability of Oxfordshire Youth
• Protect and manage the property of the organisation and to ensure the proper investment of the organisation’s funds
• Appoint the Chief Executive Officer and monitor performance

In addition to the statutory duties listed above, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve leading discussions, identifying key issues, providing advice and guidance on new initiatives and evaluating or offering advice on other areas in which the trustee has particular expertise. Trustees must ensure that the charity has a clear vision, mission and strategic direction and is focused on achieving these.

4. Minimum Time Commitment

Trustees are expected to attend an induction session at Oxfordshire Youth prior to their first board meeting. Trustees are expected to attend the four annual board meetings which last approximately three hours (typically 6.30-9.30pm). Papers, proposals and reports are distributed one week in advance of meetings. Trustees may be asked to join a sub-committee or working group each of which have their own terms of reference and minimum time commitments. There is also an annual strategic planning board away-day or residential held each year.

5. Person Specification

Each trustee must have:

• A commitment to the mission of Oxfordshire Youth
• A willingness to meet the minimum time requirement ● An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
• Strategic and forward-looking vision in relation to the charity’s objects and aims
• Independent judgement, political impartiality, an ability to think creatively and a willingness to speak their mind
• Good communication and interpersonal skills including a willingness to use tact and diplomacy to challenge and constructively criticise
• Integrity

The board of trustees collectively needs skills and experience in the following areas:

• Leadership and human resource management
• Financial management, income generation and enterprise
• Safeguarding experience and expertise
• Public policy and public affairs
• National and local youth sector
   

For this position, we are looking for an individual to join the Board of Trustees who is currently practicing within the finance profession, or who has significant skills and experience within this field, and who would be happy to use their position to provide financial advice and guidance to Oxfordshire Youth.

Oxfordshire Youth (OY) recruits outstanding talent to ensure we provide outstanding programmes services to the young people of Oxfordshire and the organisations who serve them. We are committed to creating a team of people that make diversity and inclusion the normal. Oxfordshire Youth are actively seeking to recruit candidates from Global Ethnic Majority backgrounds, and from candidates who may consider themselves to have lived experiences in the areas in which they work.

Oxfordshire Youth offers Trustees robust training to support them to succeed in their role and to broaden their knowledge on the youth sector, and other relevant issues.

6. Trustee Role Boundaries

Trustees in a decision-making capacity:

• As a board of trustees
• As a sub-committee
• Chair - delegated authority by the board to make decisions between board meetings where necessary
• CEO Line Manager - delegated authority by the board to make decisions between board meetings where necessary

Trustee roles outside of the above decision-making capacity:

1. Advisory role (i.e. offering advice in an area of expertise). In this capacity the Trustee is acting as Trustee but, as noted above, does not have decision-making capacity in their own right.
2. Volunteer role (i.e. participating in an operational working group). Here the Trustee is subject to the decision-making of the operational team-member who is in a position of authority. As a volunteer the Trustee is at liberty to withdraw.
3. Observer role (i.e. attending an OY workshop for young people or observing OY work). In this capacity they are acting as a Trustee but have no role beyond observing or information gathering for the purposes of strengthening their own understanding and / or board-level decision-making.
4. Champion role (i.e. spreading the message about the work of OY). In this capacity they are acting as a Trustee, helping to build the profile of the work of OY, with no decision making, but with the view of creating a positive image and sign-posting people to OY.

Mencap New Forest is seeking a Chair of Trustees to lead our Board, drive our vision, and champion people with learning disabilities. This is your chance to make a lasting impact on our community.

What will you be doing?

Role Summary

Our Board of Trustees work to improve the lives of people with a learning disability, exercising good governance and following all necessary policies and procedures. 

The Chair of Trustees will:

• Provide leadership and direction to the board of Trustees and enable the Board to fulfill their responsibilities for the overall governance and strategic direction of the organisation. 
• Ensure that the organisation pursues its objects as defined in its governing document, charity law, company law and other relevant legislation/regulations. 
• Work in partnership with the chief executive, senior staff members and support the employees, helping them achieve the aims of the organisation; and to optimise the relationship between the Board of Trustees and the staff. 
• Facilitate the Board of Trustees in stimulating well-rounded and carefully considered strategic decision-making.

What are we looking for?

Person Specification

As an organisation we are particularly keen to ensure that our Trustees are fully representative of the community in which we work and we would warmly welcome applications from people with a diverse range of background, ethnicity, gender, culture and physical ability. 

Essential

• Commitment to the charity’s objects, aims and values and willingness to devote time to carry out responsibilities. 
• Understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship and adhering to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership. 
• Strategic and forward looking vision in relation to the charity’s objects and aims. 
• Good, independent judgement, political impartiality and the ability to think creatively in the context of the organisation and external environment. Good communication and interpersonal skills and the ability to respect the confidences of colleagues. 
• Balancing tact and diplomacy with willingness to challenge and constructively criticise. 

 Desirable

• Leadership skills exercised through a period change
• Experience of chairing meetings, committee work, some experience of charity fundraising

What difference will you make?

As Chair of Trustees, you will have a profound impact on the future of New Forest Mencap. Your leadership will help us continue and expand our vital services, from social clubs and life skills workshops to advocacy and employability support. By shaping our strategy and ensuring strong governance, you will enable us to reach more people with learning disabilities, empower their families, and build a more inclusive community.

Time commitment

Trustee appointments will initially be for a term of 3 years which may be extended to a second term, or more. The Board of Trustees currently meets monthly in New Milton. We aim to meet for 2 hours, although recent increased activity has tended to extend the time to 3 hours. *The Board recognizes that it would be better to move to a bi-monthly or quarterly schedule, and would like to do so in future. Trustees receive Committee meeting papers a week before the meeting to enable them to prepare for the meeting.

Are you a spreadsheet whizz? Do you have a good understanding of financial procedures and accounting practices? If so, please apply to be our next trustee. It’s an exciting time to join us. We registered as a charity in 2023 and are now really focussing on building our fundraising profile and developing our next 3-year strategy.

Overall:

Be committed to the organisation and its work, to act with integrity and selflessness, and to be open, honest and accountable at all times. To understand and accept the legal duties, responsibilities and liabilities of trusteeship. Be willing to devote the necessary time and efforts to duties as a trustee and as a member of the organisation.

Duties & Tasks:

• To ensure that the organisation complies with and functions within the legal and financial requirements of its constitution, Memorandum and Articles of Association, and any other relevant legislation and regulations.
• To ensure that the organisation pursues objects as defined by its constitution and within aims, policies and procedures agreed by the Board of Trustees.
• With the other trustees to formulate and review the strategic aims and direction of the organisation.
• To promote the organisation and act always in its best interests. To safeguard the good name and values of the organisation and always strive to achieve best practice and the highest standards.

Formulating strategic aims

• Consider the organisation as a whole and its members, in the context of both national and local policies, priorities and political influences.
• Reflect the organisation’s vision and principles, strategy and policies at all times and particularly when developing the strategic and annual plan.
• Contribute specific strategic skills, interests and/or contacts
• Contribute to plans to positively promote the organisation to individuals, organisations and a wider audience e.g. potential members. 
• Support the organisation in all its activities in conjunction with the Chief Executive.

Ensuring policies and practices are in keeping with aims and objectives.

• Ensure that the organisation applies its resources in furtherance of its objects and manages its funds properly.
• Follow the organisations policies and procedures at all times, particularly when exercising the functions of the Board of Trustees.
• Contribute actively to and regularly attend meetings of the Board.

Ensuring best practice and highest standards.

• Be an active member of the Board of Trustees in exercising its responsibilities and functions.
• Support and maintain good relations with all staff; members, volunteers and other Board of Trustees.
• Take part in training sessions provided for the benefit of the Board Trustees.
• Fulfil such other duties and assignments as may be required from time to time by the Board of Trustees.
• Use your best judgment, knowledge, skills and experience to help the organisation and Board of Trustees to make sound decisions and be effective.
• To maintain a strategic view of the organisation and role as a trustee to support the Chief Executive in delivering the business plan and strategy.
• Should the trustee also take on an additional volunteer role for the organisation, to be clear on how the two roles are separate.
• To direct enquiries regarding advice, support or advocacy required into the staff team who can ensure that the person is directed to or referred into the appropriate service. 
• To not raise complaints on behalf of the Coalition without the express agreement of both the Co-Chair’s and the Chief Executive. 

In addition to the trustee requirements, the treasurer usually takes the lead at board level on:

• making sure the charity keeps proper accounts
• reviewing the charity’s financial performance
• drawing up or reviewing policies for finance and investment
• ensuring that the charity has robust and effective financial controls in place
• liaising with finance staff and with the charity’s independent examiner or auditor
• reporting on financial matters to the members

Dear Prospective Trustee

Thank you for your interest in Citizens Advice Merton and Lambeth (CAML). This pack sets out more information about the charity, the board, the role of a trustee, and how to apply.

We are excited about the future and are looking for energetic, talented and committed individuals to help support the charity as trustees to continue its incredible work for the people of Merton and Lambeth.

What we do

CAML is one of the busiest advice charities in London.  We support individuals and families who live, work or study primarily in the London Boroughs of Merton and Lambeth and also elsewhere (dependent on service).  We also work to raise awareness and understanding of the challenging issues affecting individuals and our communities.

We were one of the first Citizens Advice services to open our doors over 85 years ago. We have had an extremely busy few years, with individuals and families increasingly seeking our support with the cost of living crisis.  Our support and services are as important today as they were when our work began.

We are part of the national Citizens Advice network of over 240 local charities that deliver advice across the country.

In FY 23/24, we supported over 25,000 individuals.  Our information, support and advice services are provided via telephone, online, video conferencing and face-to-face.  We provide face-to-face support from two CAML offices and multiple outreach venues in local communities.  Our aim is to empower people to better help themselves, but we are always here with further support if needed. 

CAML in 2025

CAML is at an important point in its history. Demand for our services continues to accelerate as high levels of hardship become an established reality for many people living in our boroughs.  The two boroughs we serve contain pockets of wealth and affluence, but also feature areas of significant poverty and deprivation where our services are most depended upon.

At the same time, similar to many charities, we face funding challenges – not least given the majority of our funds come from our local authorities. Our current turnover is over £1.2m a year. Like others, CAML faces funding challenges often related to changes in central government policies and local government financial challenges, with a need to look at new ways of diversifying income streams.

The organisation has a strong foundation from which to deliver in this difficult environment – particularly with a team that is committed to our clients and expert in giving quality advice. We also have positive working relationships with our funders, councils and partners, and a strong local reputation.

Our leadership

The operational leadership and management of CAML is carried out by our CEO, Simon Shimmens, with three senior managers and a team of around 40 staff and 20 volunteers. Short biographies of our existing trustees are available on our website.

The role of the Board

Each trustee has a responsibility to contribute to discharging the Board’s responsibilities. We do this by:

● Regularly preparing for, attending and participating in meetings

● Understanding the business of CAML

● Contributing to setting policy and strategic direction, defining goals, setting targets and evaluating performance

● Monitoring our services, ensuring compliance with our governing documents and policies and monitoring maintenance of Citizens Advice standards

● Monitoring the charity’s financial position and ensuring it operates within its means and delivers on its objectives with clear lines of accountability for day-to-day financial management

● Supporting the charity’s development through participation in agreed projects

● Actively seeking to further CAML’s strategic objectives and acting in its best interest at all times

Above all we are looking for people with strategic vision and independent judgement who together can support the charity and its executive team. As trustees we are visible to our staff and volunteers, engaging and recognising the excellent work they do. Each trustee is expected to spend time with service delivery staff and volunteers, ideally at least once a year. 

You will be a genuine team player, able to support colleagues, input constructively and positively to discussions and to support and uphold collective decisions. 

As a trustee you will support the charity’s values and objectives and will act as a positive and genuine advocate promoting the work of the charity within your personal networks and to the wider world. 

The commitment we need

Each trustee attends quarterly Board meetings and is a member of one of the delegated authority sub-committees – Finance and People – which also meet once a quarter.

While the precise nature will differ month-to-month, this is likely to average at eight to ten hours a month. This allows for board and committee meetings, reading papers in advance of these, ad-hoc actions and discussions, and visiting CAML’s services.

Board meetings are currently held in person in our Mitcham Office, with sub-committee meetings held remotely. Across the Board, we attend key events such as Volunteers’ Week and charity events/activities.

Particular skills/experiences we’re seeking

We are looking to recruit two new trustees to join our strong and dynamic Board.

We would particularly welcome applications from those with skills and experiences to help complement the current Board. Our priority recruitment areas are:

●HR: We are committed to ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward and recognition as well as staff and trustee training and development. We are seeking a trustee with senior HR experience to support the strategic oversight of our People approach.

●Accountancy: Financial oversight is an integral part of a well-functioning trustee Board. We are looking to further bolster this expertise within the Board to provide support for our Treasurer if required.

●Pensions: CAML has a legacy Defined Benefit pension scheme (closed to new entrants) and a Defined Contribution scheme. We are looking for an individual with actuarial or pension trustee skills to advise the Board with regard to our pension schemes, and whether we should be looking to make any changes.

●Legal: We are looking to further expand our legal expertise on the Board. We particularly welcome interest from individuals with experience in charity law however all applicants with legal experience are welcomed.

In addition to these skills, we would welcome applications from candidates with previous trustee experience and/or applicants who may be open to taking on the role of Vice-Chair (further information can be provided on this if requested).

The benefits of being a trustee with CAML

Although the role of a trustee is unpaid (reasonable out of pocket expenses are reimbursed), there are many reasons to join us, including:

● Being a trustee is one of the most powerful ways in which you can contribute to your local community and to a cause you care about.

● Corporations of all sizes take voluntary and community enriching activities seriously with trusteeship considered an effective method of professional development and community engagement.

● Being a trustee is a fantastic way of developing your strategic experience and oversight, giving you the opportunity to develop your critical thinking, problem solving and analytical skills.

● Being a trustee can open up your professional network.

How to apply

Follow the link to our website and complete the relevant documents at the bottom of the advert.

We are recruiting on a rolling basis and are considering applications as and when we receive them. This recruitment remains live until 30th June 2025.

All applications are considered by a trustee panel, with shortlisted candidates then invited to an interview, to take place within a month of receiving their application. 

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.