Volunteer content writer jobs

The Marketing Officer/Senior Marketing Officer (Acquisition) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience), the role delivers direct and digital marketing communications to grow awareness, and recruit and engage with new long-term CBM supporters, through creative and impactful fundraising communications.

Key responsibilities:

The position holder is responsible for developing and delivering fundraising campaigns that will engage with CBM target individual audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages.

Working closely with the Head of Marketing and across the Fundraising & Communications team to plan, coordinate and deliver donor acquisition appeals to recruit new individual supporters, using a variety of direct and digital marketing channels.

Regular giving (mostly monthly Direct Debits) are a large part of CBMs donor acquisition activity, and as such, part of this acquisition role is the planning and co-ordination of regular giving conversion, recruitment, retention, and upgrade campaigns.

Donor Acquisition (30%)

1. Working alongside the Head of Marketing and external agencies to plan and deliver a supporter recruitment programme, using channels that may include, but not limited to, inserts, press adverts, and door drops. email, paid social media adverts, Pay Per Click Googe adverts, and lead generation activities.
2. Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools.
3. Plan and coordinate an off-line and online welcome journey for new supporters to CBM, that will encourage ongoing engagement and long-term support.
4. Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate.

Regular Giving (20%)

1. As part of the regular giving retention plan, deliver inspiring direct and digital marketing communications and updates to monthly supporters about CBMs work and the people their gifts are supporting. This can involve creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers.
2. Working alongside our inhouse Supporter Relations team and external telephone fundraising agencies to co-ordinate regular giving conversion, upgrade and retention campaigns over the telephone.
3. Deliver, test and refine a welcome and ongoing donor journey for regular giving supporters, across digital, post and phone channels, to update and thank supporters.

Legacy and In-Memoriam Giving (20%)

1. Work alongside the Head of Marketing and Senior Supporter Relations Officer to develop marketing plans for legacy and in-memoriam giving.
2. Responsible for legacy and in-memoriam giving direct mail and email appeals, and work alongside the Communications Team to ensure the legacy and in-memoriam giving website pages inspire new and existing supporters to support CBM in these ways.

New product testing (20%)

a.  Test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences.

b.  Maintain an awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.

Planning and reporting (10%)

1. Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activity.
2. Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity.

Other

1. Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
2. Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
3. Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working.
4. Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK.
5. Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally.

For full details, please download the recruitment pack.

ABOUT CITY HARVEST

Est. 2014, City Harvest London food charity rescues nutritious surplus food from farms,

manufacturers, wholesalers, and retailers, and delivers it, for free, to over 130,000 people a

week via organisations feeding those facing food poverty. Our HQ depot is in Acton, with a

satellite site at New Covent Garden Market. City Harvest rescues food, people, and the

planet by diverting food waste and providing life-changing support to communities across

London.

Distributing free food for more than 1.3 million meals a month, our fleet of vans deliver to

food banks, homeless shelters, hostels, soup kitchens, mental health charities, projects

supporting the elderly and socially isolated, social pantries, community kitchens, refugee

hostels, schools and nurseries, family centres and domestic abuse refuges. Join our passionate mission to reduce waste and feed London, with opportunities to grow while

making a real difference.

 

ABOUT THE ROLE

The lead and deliver integrated communications that build the charity’s profile, deepen engagement and support income generation. This role will develop compelling narratives, manage key channels, and ensure consistent, high-quality messaging across all audiences.

Key stakeholder comms

• Brand management - responsible for all branded marketing communications, across socials, website, marketing materials, event presentations, media, and partner comms.
• Campaigns - creating content for various annual fundraising, volunteer, and food-sourcing campaigns.
• Digital campaign marketing.
• Content creation - design trusted content to achieve organic reach, with broad messaging to support department KPIs, volunteer and donor engagement
• Website management.
• Press coverage - reactive press office management, press release writing, image archiving.
• Run GDPR compliant email marketing campaigns.
• Internal comms – responsible for the staff newsletter.

 

KEY RESPONSIBILITIES

• Brand management
• Social media management
• Campaign management
• Newsletters - Mailchimp
• Content creation/ archiving
• Press office
• Creation of marketing materials
• Managing budget
• Website updating/editorial
• Managing third-party website support & SEO specialist

 

KEY DELIVERABLES

Collaboration

• Internal comms: Ensuring consistency in appearance, accuracy, and tone across all
• communications between departments.
• Newsletter management for internal comms and external stakeholders.
• External comms: Ensure CH is recognisable by partners and stakeholders, with a quality
• brand consistently applied across all materials, including its use by partner organisations.
• Manage stakeholder partnerships: PR, press releases, event materials, branding.

 

Support

• Cultivate good working relationships with all teams to ensure alignment with our core marketing and communication strategies.
• Assist all departments in their internal and external communications needs
• Ensure consistency and timely delivery of events and communications plans
• Orchestrate digital content strategies across all online platforms to drive traffic and engagement that translates to brand promotion and donor acquisition.
• Oversee the editorial calendar, including internal and external teams, supporting all department KPIs and campaigns.

 

Fundraising focus

• Assist in the delivery of the City Harvest fundraising strategy, including corporate partnerships involving charity of the year’s programmes and cause-related marketing campaigns.
• Showcase corporate partnerships across the website and socials to attract new business.
• Promote challenge events, individual giving campaigns and corporate volunteering.
• Work with the fundraising team on large annual campaigns such as The Big Give
• Understand and create impactful supporter journeys across awareness, engagement, donation and retention.
• Ability to tie communications directly to impact & income.
• External newsletter highlighting fundraising.

 

Campaigns

• Clear and compelling content creation to meet the needs of the organisation’s targets.
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
• Balance short-term campaigns with long-term brand building.
• Plan timelines and content calendars.
• Deliver to deadlines often with last-minute changes.
• Ability to use data insights to inform decision-making and future approach/design.

 

Financial responsibility

You will be responsible for managing the digital marketing budget, in line with the organisation’s scheme of delegation and financial procedures.

 

Organisation-wide responsibility

• Comply with relevant equality and diversity policies, promoting a healthy working environment where all individuals are valued.
• Comply with relevant data protection policies, ensuring General Data Protection
• Regulations (GDPR) are considered when making plans and decisions.
• Work as part of a wider team, undertaking any other reasonable duties appropriate for the role that may be required by the organisation.

 

ABOUT YOU

• Sympathetic to and aligned with City Harvest’s mission.
• Emotional intelligence often involves working with sensitive topics, internal pressure and competing priorities
• All-rounder and self-starter.
• Creative and able to create content with ease.
• Ability to push back diplomatically and maintain boundaries even with leadership.

 

ESSENTIAL SKILLS & EXPERIENCE

• 3+ years’ experience in a similar role
• Strong time-management and organisational skills
• Experience with online community building
• Proficient with Canva
• Brand management experience
• Content marketing with GA knowledge
• Experience across a range of roles across the communications and marketing mix
• Strong copy writer and attention to detail
• Great ethical storytelling for supporter engagement
• Excellent interpersonal and communication skills and the ability to build healthy work relationships
• Ability to cope and work well with high work volumes, conflicting priorities and tight deadlines
• Problem-solving skills and positive, proactive "can-do" attitude
• Technological proficiency in relevant software – e.g. proficiency in Microsoft Office,
• Experience working with Outlook, and Google products etc.

DESIRED SKILLS & EXPERIENCE

• Communications & marketing experience gained within the third sector
• Fundraising communications experience or working alongside fundraising teams
• Experience of public relations
• Ability to interpret data analysis and evaluate campaigns
• Ability to assess and advise on any reputational risk, including sensitive stories and issues

 

QUALITIES REQUIRED FOR SUCCESS AT CITY HARVEST

• Charitable
• Compassionate
• Community-focused
• Aspiring
• Trustworthy
• Collaborative team player

 

JOB DETAILS

• Job Type: Full-time, permanent, Monday to Friday
• Hours of Work: 9-5pm / 40 hours per week (with a 30-minute unpaid lunch break each day)
• Salary: £37,500 per annum
• Place of Work: Hybrid, 2 days in the office (Unit 8, Acton Park Industrial Estate, London, W3 7QE)

City Harvest London is an equal opportunities employer and is committed to creating an inclusive and diverse workplace. We believe in treating all employees, volunteers, candidates, and stakeholders with fairness and respect. We value the unique perspectives and experiences that individuals from different backgrounds bring to our organisation, and we strive to foster an environment that promotes equal opportunities for all.

 

We adhere to the Equality Act 2010, and our policy is to be fair and consistent in all aspects of our organisation. Our recruitment and selection processes are designed to select candidates based on their abilities and merits to perform the tasks required. All applications received will be dealt with confidentially and subject to our company's recruitment and selection processes. Employment is subject to satisfactory pre-employment checks and eligibility to live and work in the UK.

 

At City Harvest London, we embrace equality as part of our ways of working because we believe it is the right thing to do for our people, our community, and our success. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, or genetic information.

 

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

Are you passionate about helping young people build brighter futures?

Are you curious about policy and public affairs and motivated by creating real-world change? If so, we’ve got a brilliant opportunity for you to join our team as our Policy and Public Affairs Officer at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is an exciting opportunity to join Young Enterprise at a key moment of growth and ambition for our policy and public affairs work. As Policy and Public Affairs Officer, you’ll help shape how we champion the voices and experiences of young people, ensuring their needs are reflected in decisions about education, skills and financial capability. Working closely with the Policy Lead and colleagues across the organisation, you’ll support the development of evidence-informed policy positions and contribute to impactful influencing and engagement activity.

This role is ideal for someone who is curious about how policy is made, enjoys working with ideas and evidence, and is motivated by the chance to create real-world change for young people. You’ll gain hands-on experience across research, stakeholder engagement, campaigns and parliamentary activity, in a fast-paced and supportive environment that values learning and collaboration.

If you’re passionate about social impact, enjoy writing and organising, and want to build a career in policy, public affairs or the charity sector, this role offers a fantastic platform to develop your skills while making a meaningful difference.

You’ll love this job if you are…

• Passionate about improving opportunities and outcomes for young people.
• Curious about policy, politics and public affairs, and keen to learn how change happens.
• A clear and confident writer who enjoys turning research and evidence into compelling messages.
• Organised, proactive and comfortable juggling multiple priorities in a fast-moving environment.
• Enjoy designing, organising and supporting engaging events for a range of audiences.
• Motivated by working collaboratively with a wide range of colleagues and external stakeholders.

Key Responsibilities

• Monitor developments in education, skills and related policy areas, identifying what they mean for young people and Young Enterprise’s work.
• Support the development of Young Enterprise’s policy positions through research, analysis and evidence gathering.
• Help plan and deliver public affairs and stakeholder engagement activities, including events, parliamentary briefings and meetings.
• Contribute to campaigns that aim to influence policy and raise the profile of issues affecting young people.
• Draft high-quality written outputs such as consultation responses, meeting notes, articles and social media content.
• Support policy networks and relationships, including Secretariat support for the APPG for Financial Education for Young People.
• Work closely with colleagues across programmes, research, communications and fundraising to align policy priorities and messaging.
• Coordinate the practical organisation of policy events, meetings and stakeholder communications. 

A few practical things

• This is a hybrid role, with a minimum requirement to work from our London office in Brunswick Square at least 8 days per month.
• The role involves regular travel to Westminster for meetings and events, and occasional travel to other parts of the UK.
• Occasional evening and weekend work will be required for events, with time off in lieu provided.
• There are no specific physical or manual handling requirements associated with this role.

How to Apply

If you’re ready to help shape the futures of young people, we want to hear from you!

Please send your CV and a cover letter answering the three questions below. Applications that do not directly address these questions will not be considered.  Applications must be submitted by 12:00 noon on 22 May 2026.

1.Interest in Young Enterprise (max 250 words)

What attracted you to Young Enterprise and the Policy and Public Affairs Officer role?

2.Experience and Achievements (max 250 words)

Tell us about your personal or professional achievements that you’re proud of which demonstrate your ability to:  

a. organise an activity or event

b. manage competing priorities

c. support others

3.Skills for the Role (max 250 words)

What relevant or transferable skills and experience would you bring to this role?

Should your written application be successful, an optional informal call will be offered to discuss the role with and answer any questions you might have. Following this, an in-person interview will take place in Young Enterprise’s London Office week commencing 1 June 2026, which will include a short written task, and the potential for a follow up online interview with a few colleagues across the organisation. Please note, we are only able to respond to shortlisted candidates. 

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

About The Role
A supporter opens an email at a moment they’re looking to understand why Dementia is the UK’s biggest killer, and how together we can beat dementia through fundraising, research, and campaigning activities. They discover an email created using evidence and insight to inspire action and build trust.
We’re here for everyone affected by dementia. Whether someone is living with the condition, caring for a loved one, or trying to make sense of a diagnosis, we want them to feel supported, informed and understood.
We are a mix of advisors, supporters, fundraisers, researchers, communicators and technical specialists. Some of us are volunteers, some are employees, but we’re all working towards the same goal: making life better for people affected by dementia.
We’re also committed to building a team where everyone feels welcome and able to be themselves. We know that different perspectives make us stronger, and we encourage applications from people of all backgrounds and experiences.
As part of our Omnichannel Team, you’ll help shape how we connect with people through email and SMS by creating personalised, supporter focused communications and journeys. You’ll work closely with colleagues across the organisation, not just delivering great campaigns, but helping others feel confident and supported in doing the same.
It will take a Society to beat dementia. Join us.
What you’ll do
You’ll create and deliver email and SMS campaigns that clearly communicate that Dementia is the UK’s biggest killer and the solutions we offer, in a thoughtful and genuinely helpful way to the people receiving them. You’ll think about how messages feel as well as how they perform, making sure they are accessible and reach the right person at the right time and through the right channel.
You’ll work alongside colleagues from different teams to plan and improve their campaigns, offering feedback in a way that builds confidence and supports learning. You’ll also develop and manage content calendars, helping to make sure our communications are joined up, relevant and aligned with what matters most to our supporters.
Part of your role will involve building and improving automated journeys and integrations, helping to create smoother, more personalised experiences. You’ll spend time looking at performance data, running tests and using what you learn to keep improving how we communicate.
You’ll also be a go-to person for our email and SMS platforms, sharing your knowledge, answering questions and helping others develop their skills.
About you
If this role sparks your curiosity and you feel inspired to make an impact, we would be thrilled to hear from you.

- You have experience with email marketing, planning, designing, building, and testing campaigns
- You’re a confident writer who can adapt your tone and style to connect with different audiences
- You enjoy putting together content calendars that reflect your organisation’s priorities and vision
- You’ve built automated journeys  or integrations for sending emails or SMS messages.
- You’ve experience training teams on how to use an ESP e.g. Dotdigital to build engaging and impactful email and SMS comms.
- You’re comfortable giving, honest and supportive feedback based on best practise and evidence that helps others grow and shine
- You like exploring data to see what’s working, what could improve, and how to make things even better
- You love working with people, building positive, collaborative relationships, and celebrating team wins

The work you do will help people feel informed, supported and less alone at times when it really matters.
It’ll take a Society to beat Dementia. If you want to use your skills in a way that has real impact, and be part of a team that values ambition, kindness, collaboration and inclusion, we’d love to hear from you.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.