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Service Director Executive Assistant
Salary: Up to £36,000 (depending on experience)
Location: Remote, with two days a week in the Downton office (SP5 3RB) and planned travel elsewhere, including London, for meetings and events.
Hours: 35 hours per week
Contract: Permanent
We have an exciting opportunity for a Service Director Executive Assistant to join our Service Directorate at Help for Heroes. This role will play a key part in maximising the impact of our Service Director, ensuring they are supported to lead effectively across the charity and deliver on our mission to ensure every member of the Armed Forces Community can live well after service.
If you are an organised, proactive and resourceful Executive Assistant with experience supporting senior leaders, this could be the perfect opportunity for you.
Please see below for more information on what just might be your future role.
About the Role
Reporting to the Service Director, you will provide comprehensive executive support, enabling them to operate efficiently and effectively across a broad range of strategic priorities.
You will manage diaries, meetings, communications and travel arrangements, whilst coordinating Service Leadership Team activities and ensuring actions, projects and governance requirements are delivered on time. You'll act as a trusted liaison across the charity, building strong relationships with colleagues and stakeholders and helping to keep the Service Director connected to key priorities, events and opportunities.
Alongside executive support responsibilities, you'll have the opportunity to lead small projects, prepare reports and briefings, and contribute to the smooth running of the wider Service Directorate.
This is a varied and rewarding role that offers the opportunity to work closely with senior leaders and make a meaningful contribution to the work Help for Heroes delivers for the Armed Forces Community.
About You
You'll be highly organised, adaptable and confident working independently whilst managing multiple priorities. You will have excellent communication skills and be comfortable handling sensitive and confidential information with discretion and professionalism.
We are looking for someone with:
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Previous experience as an Executive Assistant or in a similar role supporting a senior executive or director-level leader.
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Excellent written and verbal communication skills.
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Exceptional organisational and time management skills, with the ability to manage competing priorities and deadlines.
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Experience coordinating meetings, diaries, travel arrangements and action tracking.
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Strong stakeholder management skills and the ability to build positive working relationships across teams.
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Experience managing small projects and producing reports, presentations or briefing materials.
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Confidence using Microsoft 365 and a proactive approach to learning new systems and ways of working.
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The ability to work flexibly and adapt to changing priorities in a dynamic environment.
You'll be values-driven, collaborative and motivated by the opportunity to support senior leadership in delivering meaningful outcomes for veterans, serving personnel and their families.
About the Team
Our Service Directorate delivers integrated support and community initiatives across the UK, all aligned with our LiveWell Strategy, ensuring every member of the Armed Forces Community can live well after service.
You’ll join a team of passionate, purpose-driven professionals committed to improving the quality, consistency and impact of our services for veterans, serving personnel and their families. Working closely with colleagues across the charity, you’ll help support our strategic priorities and ensure we continue to deliver services that make a meaningful difference to the Armed Forces Community.
Check out the ‘Our management Team’ page of our website for more detail.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing Date: 30th July 2026
Interview Process: First interviews are expected to take place on the 3rd August 2026 in person in Downton, and will include a task. A final stage interview is anticipated to be held in person in Downton on 6th August 2026. Please note that these dates are indicative and may be subject to change.
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equity, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Shop Manager
Reporting to: Retail Support Manager
£27,941 - £30,840
37.5 hours per week
Huyton, Liverpool
As a Shop Manager for Alder Hey Children’s Charity, you will deliver sales, Gift Aid and profit targets to generate income for our charity. You will empower and lead a diverse shop team, including volunteers, always demonstrating our Charity Values of:
- Courage
- Together
- Passion
- Magic
The Shop Manager will be an integral part of the wider Charity team.
Income Generation
- Accountable for the shop’s performance in relation to all sales targets and Gift Aid targets and KPI’s. Ensuring that the results are communicated to the shop team and that all staff and volunteers are aware of, understand and are working to meet/exceed the agreed targets and KPI’s.
- Actively drive stock generation through community engagement and donor relationships
- Ensure maximum stock availability through effective stock control and shop replenishment.
- Continually review the rotation, quality, and replenishment of stock in order to maximise sales.
- Achieve the optimum price point for all stock items and promotional merchandise for seasonal and window themes, following the principles of Alder Hey Children’s Charity price guidelines.
- Provide direction and support to shop staff to actively promote Gift Aid in order to maximise contributions from donations.
- Identify local market and business development opportunities for performance improvement.
- Explore ways to maximise sales via events, donation drives, pop-up shops etc.
- Support the team to maximise income via our online platforms.
- Make commercial decisions to drive profitability of the shop.
- Present and maintain the highest standards of shop merchandising and visual layout.
- Support van deliveries and collections, including arranging schedules and assisting on the van when required to meet operational needs and support the team.
- Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Policies and Procedures.
- Plan and organise daily workload throughout the shop in a way that ensures efficiency.
- Maintain an appropriate income/expense budget e.g., petty cash in accordance with the set targets to maximise the profitability of the shop.
- Seek, utilise and analyse management information including EPOS data to manage shop performance, seizing opportunities for improvement.
- Work with the wider Charity team to promote and support fundraising activities and events.
Staffing and Volunteers
- Create an inclusive environment where staff, volunteers and customers are treated with dignity, respect and fairness
- Line management of Assistant Shop Manager and team of volunteers.
- Proactively recruit, manage and retain a diverse team of volunteers, utilise their skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
- Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the managers absence.
- Accountable for planning the shop rota, including both shop staff and volunteers to ensure cover at all times.
- Ensures that the new staff members and volunteers are provided with the appropriate induction process and training for their role.
- Provide and support ongoing training and development.
- Train and develop shop staff and volunteers in customer service standards, operating standards and retailing skills.
- To work and treat staff and stakeholders in accordance with the Charity’s values
- Ensure all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for staff, volunteers, customers and charity assets.
- Provide regular and relevant training for staff and volunteers in Health and Safety, maintain legal compliance at all times.
Customer Service
- Be passionate about delivering the highest level of shop standards, cleanliness, display and merchandising.
- Exceed customer expectations by providing excellent quality service.
- Seek out new opportunities to make a real difference our customers experience.
- Make a positive impact within the local community.
- Play a key role in enabling the shop to represent the Charity’s values
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FareShare Greater Manchester is a leading member of the UK's largest food redistribution charity. Every year, millions of tonnes of perfectly good food go to waste while millions of people struggle to afford to eat. We're changing that—redistributing surplus food to charities and community groups across Greater Manchester, helping to reduce food waste and tackle hunger. Join our team and be part of a movement that's making a real difference every day.
As a Warehouse Assistant, you'll be involved in the following activities:
- Preparing customer orders by picking and packing them accurately and efficiently, ensuring excellent service for charities and community groups.
- Receiving, checking, organising and storing incoming food deliveries safely, maintaining an orderly warehouse and making the best use of available space.
- Monitoring stock levels and quality, reporting discrepancies, completing stock checks and helping to minimise food waste using the GLADYS stock management system.
- Supporting volunteers, employability programme participants and corporate volunteer groups by providing guidance, encouragement and practical training in warehouse tasks.
- Delivering a welcoming, helpful and professional experience for our customers, volunteers and visitors, responding to queries promptly and courteously.
- Working collaboratively with colleagues to maintain efficient warehouse operations, communicate handovers, identify improvements and report issues promptly.
- Maintaining high standards of food safety, health and safety, safeguarding, housekeeping and compliance, ensuring the warehouse is always safe, clean and audit-ready.
- Completing required operational records and monitoring activities accurately and comply with all organisational policies and procedures.
What We're Looking For
A proactive and reliable team player with excellent communication, customer service and organisational skills, experience working in a warehouse or similar operational environment, strong IT and numeracy skills, and the ability to prioritise workloads in a fast-paced setting.
You'll enjoy supporting volunteers and customers, be committed to maintaining high standards of safety and accuracy, and be physically able to lift loads of up to 25kg. Experience working with volunteers or people with additional needs, and relevant food hygiene or forklift qualifications are desirable, although comprehensive training will be provided.
In order to be considered for this vacancy, after you apply using a cover letter and CV you will be sent an application form which must be completed and returned to us by the closing date.
As a leading food charity to tackle hunger, our aim is to help tackle the food poverty issue in Greater Manchester.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
This is an exciting opportunity to join a small, but dynamic team at Access – The Foundations for Social Investment. The Assistant Management Accountant will play an important role in ensuring the accuracy and integrity of Access's financial records. The role will work closely with colleagues across the organisation and provide support to the Senior Finance and Operations Manager and Director of Finance and Operations.
About Access
We want to see a social investment ecosystem that works for all charities and social enterprises. Through our programmes and our advocacy work, we ensure that charities and social enterprises can access the finance they need to sustain or grow their impact.
We target those most in need of patient and flexible investment through:
- Funding enterprise development and blended finance programmes in England.
- Sharing knowledge and data and translating it into practical insight that others can use.
- Mobilising others who share our goal of making capital work for communities.
Main responsibilities include:
FINANCIAL MANAGEMENT (guide c.85%)
- Keeping the accounting system up to date, ready for review by the Senior Finance and Operations Manager, this includes but not limited to weekly bank uploads, posting weekly and monthly journals and reconciling Access's bank accounts and balance sheet.
- Assisting the Senior Finance and Operations Manager with preparation of monthly management accounts, annual budgets and Access's year end audit.
- Supporting treasury management by maintaining cashflow records and assisting with forecasting future cash requirements.
- Managing the accounts payable and receivable functions
- Maintaining organised financial files to support monthly reporting and the year-end audit
- Work with the Finance team to ensure that appropriate financial controls are in place and are being followed in order to comply with financial regulations and internal policies
- Carry out such other duties as may reasonably be required from time to time, consistent with the nature, level and responsibilities of the role
OPERATIONS, PEOPLE AND GOVERNANCE (guide c.15%) – scope dependent on number of hours worked
- Support the Senior Finance and Operations Manager with the delivery of the finance and operations team’s objectives
- Support the implementation of new systems and processes to improve operational workflows, with a dedication to continuous improvement
- Understand the programmatic work via the building of strong relationships across Access to be able to provide support to other areas of the business.
- Support the Senior Leadership Team with ad hoc administration, coordination and organisational tasks as required
- Support the Senior Finance and Operations Manager in assisting with the preparation of Audit, Risk and Compliance Committee (ARCC), Endowment Investment Committee (EIC) and Board papers and minute taking as and when needed
Please download the Job Specification for the full job description, person specification, terms & conditions and benefits.
Please note we are review applications on Thusday, 6th August, and may close recruitment early if suitable applications are received.
We want to see a social investment ecosystem that works for all charities and social enterprises.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to use your excellent customer service, administrative and organisational skills to make a real difference to the lives of people affected by kidney disease?
We’re looking for a motivated and enthusiastic Community Fundraising Assistant to join our friendly, busy and high performing team on a temporary basis.If you are passionate about excellent supporter care, have great attention to detail, and want to be part of work that genuinely transforms lives, we would love to hear from you.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the role
The Community Fundraising Assistant will provide administrative, fundraising and event support to the Events and Community team, helping to deliver excellent stewardship to community supporters and ensure the smooth running of fundraising activities and events. The postholder will support communications, data management, supporter engagement, fulfilment of fundraising materials, event delivery and lead a specific research project to help inform future fundraising activity.
Key Responsibilities
Supporter communications and engagement
- Assist with incoming and outgoing communications via telephone, email, post and social media as required.
- Respond to enquiries from community fundraisers and supporters, providing excellent customer service and timely information.
- Build and maintain positive relationships with community supporters, fundraisers and volunteers.
- Support stewardship activity, including thank-you communications, recognition initiatives, supporter updates and follow-up.
- Support the creation and distribution of supporter communications and fundraising materials.
- Act as a positive ambassador for the organisation when engaging with supporters.
Fundraising materials and administration
- Prepare, pack and post fundraising materials, resources and supporter packs.
- Monitor stock levels of fundraising materials and assist with reordering when required.
- Provide general administrative support to the fundraising team.
- Assist in the coordination and distribution of campaign and event materials.
Data management
- Accurately record and update supporter information on the organisation's CRM or database.
- Assist with maintaining data quality and ensuring records are accurate and compliant with relevant data protection requirements.
- Support reporting and information gathering as required by the team.
Research project
- Take the lead on a designated research project to identify potential fundraising opportunities, trends, partnerships, or community engagement initiatives.
- Gather, analyse and present findings to the fundraising team.
- Produce recommendations to support future fundraising strategies and activities.
- Manage the project timeline and provide regular updates on progress.
Events support
- Provide administrative and practical support for fundraising and community events as required.
- Support attendee communications and volunteer coordination where necessary.
- Undertake other event-related duties to support the wider Fundraising team during busy periods.
About you
We’d love to hear from you if you have:
- Excellent written and verbal communication skills.
- Strong administrative and organisational skills with excellent attention to detail.
- Confidence in using Microsoft Office applications, particularly Outlook, Word, and Excel.
- The ability to manage multiple tasks and prioritise workload effectively.
- Strong interpersonal skills and the ability to build positive relationships with supporters and colleagues.
- Experience of data entry and maintaining accurate records.
- The ability to work independently and as part of a team.
Previous experience is a similiar role is highly desirable, as is experience with CRM systems, fundraising platforms, or the charity sector.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.
Apply today
If you're friendly, organised, and excited by the idea of helping to make a difference every day, we’d love you to join us!
Please note that this is a temporary contract for 3 months (which may be extended but this is not guaranteed) and we need someone to start straight away, so if the right candidate comes along we reserve the right to close the advert early so do not delay!
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
We look forward to hearing from you.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
The Compliance Assistant is essential in supporting the delivery of Battersea’s commitment to robust compliance with all legal and best practice regulations governing fundraising, animal welfare and grant-making.
The post holder will do this by providing administrative support to the Compliance Monitoring Team and assisting the Compliance Monitoring Manager to deliver advice, guidance, training, monitoring and reporting to the various internal teams and external agencies.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 2nd August 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First round (online) - 11th - 14th August 2026
Second round (in person) - To be confirmed
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Help Shape the Future of People and Volunteering at The Shakespeare Hospice
We're looking for an experienced HR professional who is passionate about people, volunteers and continuous improvement. In this newly refreshed role, you'll play a vital part in modernising our people processes, enhancing our volunteer programme and helping ensure The Shakespeare Hospice remains an employer and volunteer organisation of choice within our community.
Make a Difference Through People
At The Shakespeare Hospice, our mission is to provide exceptional care and support to patients, families and loved ones facing life-limiting illnesses. Behind this vital work is a dedicated team of employees and volunteers who make a real difference every day.
We are seeking an experienced and compassionate HR & Volunteer Manager to join our People & Workforce Team. This is an exciting opportunity for a skilled HR professional who is passionate about supporting people, fostering positive workplace cultures and recognising the invaluable contribution volunteers make within our community.
About the Role
Reporting to the Head of People & Workforce, you will play a key role in delivering professional HR support across the Hospice while leading and developing our volunteer programme.
This is an exciting opportunity for someone who enjoys creating positive change. As the Hospice continues to evolve, a key focus during your first year will be to help modernise, streamline and improve people and volunteer processes, ensuring they are efficient, fit for purpose and provide an excellent experience for employees, volunteers and managers alike.
You will work closely with colleagues across the organisation to identify opportunities for improvement, simplify ways of working, enhance systems and processes, and support the development of a modern, people-focused HR function.
You will:
- Provide expert HR advice and guidance to managers on a wide range of people matters.
- Lead the review, development and modernisation of HR and volunteer processes, policies and systems.
- Identify opportunities to streamline administration, improve efficiency and enhance the employee and volunteer experience.
- Lead and develop recruitment and onboarding processes.
- Support employee wellbeing and engagement initiatives.
- Ensure compliance with employment legislation, HR best practice and regulatory requirements.
- Produce workforce data and insights to support decision-making and continuous improvement.
- Oversee volunteer recruitment, onboarding, engagement and recognition.
About You
We're looking for someone who is not only an experienced HR professional but also someone who enjoys improving the way things work.
You will be comfortable challenging existing practices, introducing new ideas and helping to build efficient and effective people processes. You'll be excited by the opportunity to make a lasting impact and help shape the future of HR and volunteering at The Shakespeare Hospice.
Why Join Us?
This is a unique opportunity to join The Shakespeare Hospice at a pivotal time. Alongside providing expert HR and volunteer leadership, you'll have the opportunity to influence and modernise key people processes, helping to create an outstanding experience for our employees, volunteers and managers while supporting the Hospice's long-term ambitions.
To Apply
If you are an experienced HR professional looking for a meaningful role where you can make a lasting impact on employees, volunteers and the wider community, we would love to hear from you.
Please provide a CV and cover letter - guide two A4 pages detailing how your skills and experience match the requirements of the role. Full details of the role can be found here.
The Shakespeare Hospice is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.
Candidates must be able to demonstrate their eligibility to work in the UK.
The Shakespeare Hospice reserves the right to close adverts early should we receive enough applications.We reserve the right to extend the closing date for this vacancy should the need arise.
All data is processed in accordance with our privacy policy.
Please provide a CV and cover letter - guide two A4 pages detailing how your skills and experience match the requirements of the role.
For everyone in our community affected by a life-limiting illness or bereavement to be able to access compassionate care and the support they need
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Group Governance and Risk Manager will play a pivotal leadership role in supporting our mission to improve lives and places. The postholder will ensure LHCPG operates with transparency, integrity and accountability, reflecting our values and reinforcing trust with the Board, colleagues and the communities we serve.
Working closely with the Board and Senior Leadership Team (SLT), you will shape how governance, risk and assurance operate across the organisation - ensuring effective decision-making in practice, while leading and developing the governance function, including line management responsibility.
You will also:
- Support the Board and senior leaders, ensuring effective governance in practice - from decision-making through to delivery
- Embed a clear, practical approach to risk across the organisation, enabling teams to understand their responsibilities and take informed decisions
- Lead the development of governance, audit and assurance - strengthening oversight and organisational performance
- Oversee policy, compliance and data protection arrangements to ensure the organisation meets its obligations and maintains high standards
What we’re looking for:
Applicants should hold a relevant degree, recognised governance qualification, or be able to demonstrate equivalent senior-level experience. The postholder will bring a strong, current understanding of governance models, regulatory requirements and legal obligations, together with experience gained within a Secretariat or Governance team in a regulated environment. A proven track record of providing high-quality governance support and trusted advice to Boards and Committees is essential.
You will also bring:
- A demonstrable track record of designing, implementing and embedding governance and assurance frameworks at organisational level
- Experience of leading the full internal audit cycle and using assurance activity to strengthen organisational performance
- Proven ability of leading risk management frameworks and maintaining strategic and operational risk registers
- Experience of managing organisation-wide policies and business systems to ensure strong governance and compliance
- Experience of operating as a Data Protection Officer, with sound knowledge of UK GDPR and the Data Protection Act 2018
- Demonstrable capability to exercise sound judgement, think strategically and lead through complexity and ambiguity
- Well-developed organisational skills, capable to manage competing priorities and operate confidently at senior level
- Please refer to the job description and person specification attached for full details of the role and its requirements.
What you’ll get:
- From £66,189 per annum
- Wellbeing allowance of £300 per annum via a portal (taxable)
- Discretionary annual bonus
- 34 days holiday plus bank holidays, option to buy up more, plus birthday leave
- Private Medical Insurance and Health Cash Plan after probation (taxable)
- Enhanced maternity and paternity pay (after 1 year of service)
- 10 days per year ‘work from anywhere’ opportunity
- 1.5 days personal volunteering leave and team volunteering opportunities
- £1000 pa individual training budget and development support
- Generous pension arrangements
It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
The client requests no contact from agencies or media sales.
Office & Administration Assistant – Key Responsibilities
Office management and administration
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Maintain a welcoming, safe and efficient office environment that enables staff, volunteers and visitors to work effectively, in line with the ‘Groundswellian Way’, our coproduced principles for a safe, positive work culture.
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Manage the day-to-day running of the office, including , refreshments, office supplies, IT equipment, room bookings and reception duties.
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Coordinate incoming and outgoing post, telephone calls and enquiries through the central inbox, ensuring messages and requests are directed promptly to the appropriate member of staff.
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Build positive working relationships with Workspace, office contractors and suppliers, including cleaners, maintenance providers and other building services.
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Support Groundswell's commitment to environmental sustainability by promoting recycling, reducing waste and encouraging environmentally responsible office practices.
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Ensure office administration is appropriately covered during periods of annual leave and support the wider administration team to provide consistent organisational support.
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Recruit, support, supervise and train office volunteers where appropriate.
Facilities, health and safety
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Act as the day-to-day office lead for health and safety administration, supporting compliance with Groundswell's Health & Safety Policy.
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Ensure all staff and volunteers receive relevant health and safety information during induction, including access to the health & Safety training video, awareness of fire procedures, emergency evacuation routes and workplace safety responsibilities.
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Coordinate annual fire risk assessments, workplace risk assessments and PAT testing, ensuring appropriate records are maintained and actions completed.
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Support the development and maintenance of Personal Emergency Evacuation Plans (PEEPs) where required.
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Liaise with Workspace to ensure landlord responsibilities relating to health and safety are fulfilled, including fire safety systems, signage and equipment maintenance.
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Maintain records of accidents, incidents and near misses, ensuring statutory reporting requirements are met where appropriate.
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Coordinate the maintenance and servicing of Groundswell's office equipment, facilities and assets, ensuring they remain safe, functional and fit for purpose.
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Work closely with the Director of Finance & Fundraising and our external systems and finance support on matters around onsite assets and finances.
IT and Systems
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Oversee the day-to-day management of organisational assets, ensuring equipment is maintained, used appropriately and complies with organisational policies and cyber security requirements.
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Complete IT trouble shooting on behalf of staff and volunteers, with external support.
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Order IT equipment as needed with external support.
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Complete basic set – up tasks on staff and volunteer devices with external support.
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Support staff and volunteers to upskill and improve their technological skills through the digital inclusion group.
Organisational administration
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Provide administrative support for organisational meetings, events and activities, including venue bookings, catering, logistics and preparation of materials.
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Support the Chief Executive in implementing GDPR and data management processes, ensuring good administrative practice and compliance across the organisation.
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Provide governance administration, including scheduling Board and Committee meetings, preparing meeting logistics, taking accurate minutes and maintaining action logs.
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Provide administrative support to the Chief Executive, Trustees and Senior Leadership Team, including diary coordination, meeting arrangements and room bookings.
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Support the recruitment and induction of Trustees as required by the Nominations Working Group.
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Support the People Manager with the onboarding and off-boarding of staff.
General
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Maintain accurate administrative systems, records and filing, ensuring information is organised, confidential and GDPR compliant.
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Identify opportunities to improve office systems, administrative processes and ways of working to increase efficiency and effectiveness.
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Work with the People Manager and Director of Fundraising & Finance to ensure policies and processes are accessible, in plain English and simple to follow; using step by step guides and images where appropriate.
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Build positive relationships across the organisation, providing responsive, friendly and professional support to colleagues, volunteers and external stakeholders.
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Undertake any other reasonable duties consistent with the nature and level of the role.
Groundswell responsibilities and the Groundswellian Way
Act in line with our Code of Conduct and the Groundswellian Way in all interactions with colleagues, volunteers, partners and visitors.
We want to:
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create a safe, friendly and respectful working environment
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encourage transparent communication so everyone knows what is expected of themselves and the organisation
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ensure everyone feels valued and celebrates individual strengths
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promote diversity, equity and fairness in everything we do
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encourage collaboration and working together.
Person Specification
Essential
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Experience working in a busy office or administrative role.
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Excellent organisational skills and attention to detail.
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Strong IT skills, including Microsoft 365.
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Ability to follow instructions and coordinate with consultants to complete IT set up and troubleshooting.
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Experience coordinating meetings and maintaining administrative systems.
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Excellent communication and customer service skills.
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Ability to manage multiple priorities and work independently.
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Understanding of confidentiality and GDPR.
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Commitment to Groundswell's values and trauma-informed ways of working.
Desirable
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Experience supporting charity governance or trustee meetings.
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Experience coordinating health and safety administration.
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Experience supervising volunteers.
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Knowledge of facilities management.
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Lived experience of homelessness or social exclusion.
Why join Groundswell?
Key Benefits
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28 days annual leave plus bank holidays (pro rata for part time roles)
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5% employer pension
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Flexible working options, including hybrid and part-time arrangements
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Reflective practice or Clinical Supervision with a trained therapist for all team members
Culture
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Support - Regular guidance, support and the opportunity to reflect on your work through regular one to ones with your Line Manager
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Teamwork - Regular opportunities to contribute to and learn from the wider Groundswell team
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Strategic input - Opportunities to input into Groundswell’s strategic direction
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Voice – The ability to input into working practices that impact you, and to know where to turn if any problems arise.
Application and Interview Process
Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.
We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity that each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.
Application
To apply please follow this link:
Please submit your CV along with a cover letter stating:
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How you meet each of the areas outlined in the person specification above
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Why you are interested in doing this job at Groundswell.
You can find a guide to writing your cover letter here, which includes some tips and general guidance.
The deadline for applications is 10am on Monday 17th August.
Interviews
Interviews will be held in person on either Wednesday 2nd or Thursday 3rd September.
We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.
Pre-employment checks
The job offer for the successful candidate will be subject to a reference check.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.
Lead the operations, governance and compliance that enable Solving Kids' Cancer UK to deliver its mission and impact for children and families affected by neuroblastoma. Reporting to the Chief Executive, you will play a critical role in ensuring the charity operates effectively, compliantly and sustainably.
This broad and varied leadership role spans governance, risk, HR, IT, data protection and organisational operations, supporting delivery of the charity's strategy through robust systems, policies and processes. Acting as Company Secretary, you will work closely with the CEO and Board of Trustees, providing advice on governance, regulatory requirements and best practice. As a member of the Leadership Team, you will oversee key operational functions, lead cross-organisational projects and deputise for the CEO where required.
Who are we looking for?
We are looking for a strategic, highly organised and values-driven leader with strong experience in charity operations, governance and compliance. You will have a track record of ensuring organisations are well run, compliant and effectively managed, with the ability to oversee multiple operational areas and support strong governance and decision-making at Board level.
You will be comfortable working across a broad remit, including governance, risk, HR, IT and data protection, and confident providing clear, practical advice to senior leaders and trustees.
Person specification
Key requirements include:
- Significant senior-level experience in operations, governance or compliance within a charity or similar environment.
- Strong understanding of charity governance and regulation, with experience supporting boards and senior leadership.
- Experience overseeing organisational functions such as HR, IT, data protection or risk.
- Proven ability to manage multiple priorities and lead cross-organisational work effectively.
- Strong judgement, integrity and the ability to handle sensitive matters with discretion.
See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK.
This is an opportunity to make a significant contribution at the heart of a small, ambitious charity where strong operations are a vital enabler of impact for children and families.
Location: Home-based, within easy reach of London, with regular travel to the London office and occasional UK-wide travel.
First-stage interview: Thursday 6 August
Second-stage interview: Thursday 13 August
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
At Ambitious about Autism we're currently looking for an Executive Assistant to join our team on a 15 month MAT cover.
You'll provide high-level executive support to the Director of Education and Care and contribute to the achievement of corporate and departmental objectives. The role is responsible for developing and maintaining effective administrative systems, supporting the Education Services Team, and coordinating financial reporting processes, including management accounts and forecasts.
You'll manage the day-to-day office of Director of Education and Care, including complex diary management, meeting coordination, briefing preparation, minute-taking, action tracking, and travel arrangements. You'll act as a key point of contact on behalf of the Director of Education and Care, communicating professionally with a wide range of internal and external stakeholders, including local authorities, education providers, professional advisers, suppliers, sector bodies, charity leaders, parents and carers.
We are looking for someone who has:
- Considerable successful experience as a Personal Assistant to a senior post with multiple internal and external stakeholders in a relevant setting.
- Experience of supporting a busy senior management team to achieve ambitious targets and goals and to respond to unexpected opportunities and tight deadlines.
- Experience of briefing senior management on potentially serious issues and of troubleshooting and managing reputations and good relationships.
- Ability to work without close supervision, to evaluate progress and to take the initiative to solve problems quickly and effectively.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
We are seeking an experienced and motivated Part Time Advocacy Support Worker with the delivery of our Community One-to-One Advocacy project.
The Project Worker / Advocacy Assistant will work closely with the Project Manager to deliver a high-quality, person-centred Community One-to-One Advocacy service across the Royal Borough of Greenwich. Supporting the day-to-day delivery of the project, the postholder will help ensure that project objectives, outcomes, and timescales are achieved in line with organisational policies and funder requirements.
The postholder will work directly with individuals with learning disabilities, autistic people, and other vulnerable adults to help them understand their rights, access services, overcome barriers, and improve their independence and wellbeing. They will also support the Project Manager with community outreach, volunteer coordination, partnership working, monitoring and evaluation, and maintaining accurate records to ensure the effective delivery and ongoing development of the project.
The client requests no contact from agencies or media sales.
At UHCW Charity, we believe everyone deserves the best possible care when they need it most. As the official charity for University Hospitals Coventry and Warwickshire NHS Trust - including University Hospital Coventry and the Hospital of St Cross in Rugby - we go beyond what the NHS alone can provide. With the support of our community and partners, we fund everything from state-of-the-art equipment and enhanced hospital environments to pioneering research and staff wellbeing initiatives.
We're now looking for an experienced and ambitious Fundraising Manager to help drive our fundraising to the next level. Leading our corporate, community and events fundraising, you'll build meaningful relationships with supporters, inspire new partnerships, oversee high-quality fundraising events and campaigns, and ensure every supporter has an exceptional experience. You'll also line manage our Fundraising Assistant and play a key role in shaping the future growth of the Charity.
This is an exciting opportunity to join a small, passionate team where your ideas, leadership and expertise will have a direct impact on patients, families and NHS staff across Coventry and Warwickshire. Together with our supporters, we're proud to help create the best possible experience for every patient and their loved ones, every day.
UHCW Charity enhances NHS care by funding equipment, research and better spaces, improving experiences for patients and families.
The client requests no contact from agencies or media sales.
Location: National Support Centre, London SE1
Contract: Full time, permanent
Salary: £32,000 - £35,000 gross per annum, depending on experience.
Closing Date: 29 July 2026
Marine Society have an exciting new role! Help us to manage our rapidly expanding marine apprenticeships and adult skills programmes to meet growing industry demand. We’re looking for someone who has coordinated apprenticeship programmes and is passionate about developing a high-quality experience for apprentices.
You’ll be expected in using learner management systems, reporting and process improvements to strengthen compliance, improve apprentice support and increase progression and retention.
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for an Apprenticeship Programmes Officer to join our team.
About the role
This new role is to support the growth of Marine Society apprenticeship and adult skills provision. The postholder will work with the Apprenticeship Operations Manager to deliver high quality apprenticeship programmes through providing coordination, monitoring, compliance and support for all learners.
Responsibilities
- Support the Apprenticeship Operations Manager to coordinate delivery of all apprenticeship and adult skills programmes ensuring learners achieve maximum progression and achievement.
- Monitor apprentices’ progress, off the job training and attendance and provided individual support to overcome issues and barriers to learning.
- Implement the new learner management system to provide accurate data and improve visibility of apprenticeship performance. Assist the Lead Maritime Trainer with developing the Google Classroom online portfolio and electronic training record books.
- Assist the Lead Maritime Trainer to prepare for and record online teaching sessions and apprentice progress reviews.
- Plan a programme of personal development and enrichment opportunities for apprentices. Work with external agencies such as the Association of Apprentices to access benefits for apprentices.
- Undertake any other reasonable duties and responsibilities reasonably requested by management as may be required.
Requirements
- Minimum 2 years’ experience working in a college or training provider within a curriculum or learner support role
- Experience using VLE/LMS systems within apprenticeship training programmes
- Experience of planning work-based learning programmes within a team
- Good knowledge of levy-funded apprenticeship programmes and associated funding rules
For further information, please download the . If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Salary £30,000 per annum (pro rata £12,000 for part-time)
Hours of work 15 hours a week (2 days), not including breaks
Base Chase Farm Hospital, 127 The Ridgeway, Enfield EN2 8JL
The role
The CF Therapist will report to the Senior CTS Therapist (CF & NM & Finchley).
The purpose of the role is to provide adaptive therapeutic massage to patients under referral from clinical teams, at the Chase Farm site within step-down, rehabilitation and chemotherapy infusion suite settings, supporting patients' comfort, relaxation, and well-being during recovery.
Key objectives and responsibilities of the post are:
· Provide gentle adaptive therapeutic touch to support relaxation and well-being
· Set the highest possible standards of care, respecting cultural preferences, touch, and privacy
· To ensure robust clinical pathways, assessments and review processes are followed, maintaining appropriate clinical records/document sessions as per policy
· Demonstrate safe delivery of best clinical practice
· Contribute to the development of evidence-based practice and be involved with research and case studies, where appropriate
· Assist senior CTS therapist NM & CF (Finchley) in the induction and mentoring of volunteers.
· Strict adhered to infection prevention
· Protocols the immediate escalation of adverse reactions
· Liaise closely with the nursing and medical team
· Be aware of current developments within complementary therapy
· Ensure sensitive information is managed in accordance with GDPR, Safeguarding and confidentiality policies and guidance
· Always maintain confidentiality, which includes patients, relatives, staff and volunteers
· Monitor and maintain the complementary therapy stock and ensure oils and equipment are stored safely and correctly
- Work autonomously but in compliance with the relevant professional body’s code of ethics and professional conduct, national frameworks and trust policies and procedures specific to the role
The team
Patient support brings together volunteering, complementary therapy, and wider charity patient-facing support into one integrated, site-based team at each of the four main hospital sites. Each hospital has a dedicated “charity space” with a core team that works together to provide a consistent, responsive, and easy‑to‑navigate offer for patients and families. Patient support site managers work closely with NHS site teams to ensure support reflects the clinical needs and demographics of each hospital. Volunteering and therapy roles are embedded locally rather than operating as separate teams, enabling continuity, flexibility, and equitable provision. A small central social rights and benefits team provides targeted, discharge‑focused advice for financially vulnerable patients. Patient support delivered via the charity is designed to be clear, collaborative and patient‑centred, with charity staff working as one team to deliver high‑quality support tailored to each site.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification.
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: 9 August 2026, 11 pm.
Interview date: week commencing 17 August 2026
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
Benefits:
Core benefits
· 25 days of paid holiday, plus a three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days' leave after five completed years of continuous employment (all leave is pro rata for part-time employees).
· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
· A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
As a member of the Royal Free family, you’ll be entitled to benefit from:
· Expert financial advice from our financial partner, the London Credit Union
· Savings on purchases with the Blue Light Card
· Our Death in Service benefit
Support for your health and wellbeing
· Subsidised gym, pool and classes at our Rec Club in Hampstead
· Secure bicycle parking and shower facilities at our Hampstead site
· Guided meditation
· Menopause peer support group
· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
We accelerate improvement and innovation beyond what the NHS can provide



The client requests no contact from agencies or media sales.


