Overview of role
The UK Casework Lead is responsible both for a personal caseload and for the supervision, output, quality and revenue performance of RLS's UK legal team of three frontline caseworkers. We are looking for a qualified solicitor who is also IAAS accredited at Supervising Senior Caseworker level, qualifying ideally to supervise both the Immigration and Asylum and the Public Law contracts. The post holder will also hold the role of authorised litigator.
The postholder will be expected to generate legal aid income at a level that covers their own gross salary cost, and to lead the team's growth in legal aid billings against an agreed annual target.
We are looking for someone with a positive, can-do approach and a strategic, ambitious, big-picture view of the team and the work. We want someone who will set direction for the UK team, grow the LAA contract in line with RLS’ strategic objectives, and support caseworkers and operational colleagues to become confident, self-supporting practitioners on a day-to-day basis, working in a trusting collegiate environment.
Why work for RLS
You will have autonomy to shape the UK casework team’s direction and grow the LAA contract.
We also offer:
- Generous annual leave (28 days) plus bank holidays and a Christmas shutdown period, so you can properly switch off
- The chance to work in a small, dynamic team with an international footprint - operating across the UK, northern France and Greece.
- Flexible working
- Fantastic offices in London Fields, with free Climpson’s coffee
Key responsibilities
Legal aid income generation
-
Lead the growth of RLS's legal aid income and maintain a personal legal aid caseload sized to generate billings covering the postholder's own gross salary costs.
-
Design and oversee caseload allocation across the team so that caseworkers develop skills and expertise, progressing swiftly in their professional development, legal aid revenue grows in line with the strategic target of 10–15% year-on-year, while preserving quality of advice and client care.
Personal casework
-
Carry a legal aid caseload in immigration and asylum / public law, including controlled and licensed work as appropriate.
-
Provide high-quality legal advice and representation to clients throughout the application procedure, on appeal and in related judicial review claims where applicable.
-
Maintain client files and records to LAA, SQM, and SRA standards, and in line with GDPR and RLS's internal procedures.
Supervision and team leadership
-
Supervise three frontline caseworkers (currently covering refugee family reunion and asylum) - including regulatory compliance, file reviews, technical supervision, casework allocation, performance managementand professional development.
-
Set and keep under quarterly review, ambitious-but-achievable case targets across the team in consultation with caseworkers, and monitor progress against them.
-
Help to supervise pro bono volunteer lawyers and trainees through three established pro bono partnerships
-
Deliver internal and external training
-
Foster a supportive, learning-oriented team culture
Legal aid contract and regulatory compliance
-
Act as the LAA Supervisor for both RLS Immigration & Asylum and Public Law legal aid contracts
-
Manage the LAA contract end-to-end: compliance with the contract specification, oversight of controlled and licensed billing, exceptional case funding applications and billing of ECF files, and audit (LAA, SQM)readiness.
-
Act as the LAA authorised Litigator, the RLS's Quality Representative for the Specialist Quality Mark (SQM); manage Peer Review readiness and oversee actions arising from LAA and SQM audits, reviews or visits.
-
Ensure full compliance with IAA, SRA (where applicable) and SQM standards and record keeping across the UK casework team.
-
Maintain accurate financial records and information as required.
-
Provide half yearly reports to the RLS ED and Trustee Board on RLS audit readiness, and confirmation of progress to monthly and annual record keeping being up to date.
Monitoring, evaluation and reporting
-
Lead monitoring and evaluation of the legal team's outputs: case numbers, client outcomes, billing performance and quality indicators.
-
Report against targets internally (to the ED) and to funders where required.
-
Use case management system data and other evidence to inform team development, fundraising proposals and external impact reporting.
General duties
-
Keep abreast of developments in immigration and asylum law and practice
-
Deliver training internally for caseworkers, trainees and pro bono volunteers
-
Adhere to all RLS policies and procedures, including safeguarding.
-
Undertake other duties within the scope of the post as agreed with the Executive Director.
Person specification
Essential criteria
Candidates must meet all the following:
-
Qualification and accreditation: Solicitor qualified in England & Wales and IAAS accredited at Supervising Senior Caseworker level, qualified ideally to supervise both the Immigration and Asylum and the Public Law contracts. If only currently qualified to supervise the Immigration and Asylum contract, willing to work towards eligibility to supervise the Public Law contract as swiftly as possible.
-
Casework experience: At least five years' (or equivalent) experience of running a caseload of complex asylum, immigration and human rights cases in a legal aid environment (including appeals and judicial review).
-
Billing track record: Demonstrable experience of meeting personal and/or team legal aid billing targets, and a clear understanding of how cost-billable work is generated and managed in practice.
-
Supervision experience: Experience of supervising caseworkers working in an LAA environment, including SQM and Immigration Specification compliance, file review, technical supervision and performance management.
-
LAA contract knowledge: Comprehensive understanding of LAA contract and specification provisions in the immigration and asylum, and public law categories, including controlled and licensed work, exceptional case funding,
-
Tribunal experience: Experience of litigation in the Immigration Tribunals and the Administrative Court.
-
Working style: Strong organisational skills; able to prioritise and meet deadlines; comfortable working autonomously in a small team and balancing personal casework with supervisory responsibility (anticipatedratio 75:25)
-
Communication: Excellent written and verbal communication skills in English; able to deal effectively with clients, colleagues, commercial pro bono partners and external stakeholders.
-
Values: A strong commitment to the protection of the rights of people who migrate, and to access to justice through high-quality, client-centred legal services.
-
Right to work: Right to reside and work in the UK. Successful candidate will be required to obtain an enhanced DBS certificate (RLS covers the cost).
Desirable criteria
-
Lived experience of migration systems.
-
Experience of working in a small charity or non-profit legal services setting.
-
Experience of working on pro bono partnerships with commercial law firms.
-
Experience of training and supervising trainees, volunteers or paralegals.
-
Knowledge of languages other than English relevant to RLS's client base (e.g. Arabic, Farsi/Dari, Tigrinya, Pashto).
Terms and conditions
-
Salary: c. £50,000 per year, depending on experience. Pay scales are reviewed annually.
-
Hours: 37.5 hours per week (1.0 FTE). Flexible working arrangements considered.
-
Annual leave: 28 days per year plus bank holidays and Christmas shutdown period.
-
Pension: Employer pension contribution of 3% (postholder contribution as per auto-enrolment).
-
Location: Hybrid working from London. Minimum two days per week in-person, including for confidential client meetings and team gatherings.
-
Probation: Six months.
-
DBS: Successful candidate will be required to obtain an enhanced DBS certificate. RLS covers the cost.
We will be conducting interviews w/c 20 July 2026.
We are proud to be a member of the Experts by Experience Employment Network. The initiative supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.
Registered Charity 
11 - 20
The client requests no contact from agencies or media sales.
Thank you!
Charity People is delighted to be partnering once again with Maudsley Charity to recruit an External Affairs and Influencing Manager.
A hugely exciting new role within the charity, the postholder will work across media, external affairs and influencing to engage with key stakeholders, boost the charity's profile, and promote learning and adoption of the solutions the organisation funds. You will be responsible for sharing evidence and learning in order to influence the people who fund, adopt and commission mental health care and services, and will work closely with the CEO to increase engagement with policy work which the Maudsley Charity undertakes through it's work in coalitions.
External Affairs and Influencing Manager
Contract: Full time, permanent role
Salary: £48,000 per annum
Location: Hybrid role between home and London office, with two days per week in the Denmark Hill office
Closing date for applications: 9am on Tuesday 28th July
First round interviews will be held remotely on: Thursday 13th August
Second round interviews will be held in person on: Thursday 20th and Friday 21st August
About Maudsley Charity
Maudsley Charity funds and supports clinical, academic, and community partners to ensure that everyone experiencing mental illness can access the right care, while using insights from their work to drive wider improvements across the UK.
Recognising the profound impact of mental illness and the inequalities in access, experience, and outcomes - particularly those linked to social deprivation and racism - the organisation focusses on addressing gaps in care.
With an approach that combines evidence, lived experience, and a commitment to equity, the organisation backs impactful, evidence-based solutions, ensuring services are shaped by real-world insight, and prioritising support for those most underserved to drive improvements that benefit all.
About the role
This is a core role within the organisation's influencing strategy, and your primary responsibilities will include:
External Affairs & Influencing:
- Develop and deliver influencing plans to promote adoption of effective mental health care initiatives being funded by the charity
- Develop productive relationships with key stakeholders (journalists, NHS trust leaders, ICBs, ICSs, VCSE orgs) to gather intelligence and shape strategy to inform the charity's positioning
- Lead the charity's thought leadership development providing strategic advice to senior leadership on political, NHS and mental health policy developments
- Strengthen the charity's role in mental health policy and advocacy coalitions, by contributing to collaborative advocacy, media and communications outputs
- Lead the charity's response to government mental health care consultations and calls for evidence
- Monitor funder sector trends and conversations, and actively seek out opportunities for the charity to strategically engage and influence by sharing learning from its grant making practice
Media management
- Develop and implement integrated external affairs campaigns that support the charity's influencing work
- Create persuasive materials, including press releases, op-eds, spokespeople briefings, comment pieces, and digital content and pitch to relevant outlets
- Maintain and grow relationships with journalists, broadcasters and sector media to secure relevant high-quality coverage of the charity's activities, grant holders and their projects
- Act as first point of contact for media enquiries, managing proactive and reactive press activity
- This role is expected to grow and develop and the postholder will be fully supported from across the organisation as the position evolves, within an organisation that offers a friendly, values led culture.
We would love to hear from individuals with the following skills and experience:
- Demonstrable track record of developing and implementing successful influencing strategies in the mental health sector
- Experience of stakeholder management within mental health care, including NHS Trust leaders, Integrated Care Boards, commissioners and senior clinicians, and with academics and researchers
- Strong experience in media relations, including briefing senior spokespeople, drafting press releases, media handling, and securing media coverage with a good understanding of the needs and expectations of different outlets and publications
- Keen understanding of the NHS, mental health policy landscape, and the related environment, key stakeholders and sector drivers
- Understanding of the key components and considerations of successful external affairs media and influencing
- Understanding of the sensitivities around mental illness, including working in an empathetic manner with people with lived experience
- Understanding of Diversity, Equity and Inclusion principles and a commitment to apply them in your work and as an organisation
- Influencing skills including confidence and credibility in working with stakeholders,
- Communication skills and the ability to produce clear and effective communications and the ability to confidently and accurately represent the organisation externally
- Written and editorial skills including the ability to craft narratives for different external audiences and communicate the charity's work in press releases, articles, policy briefs
How to apply
Maudsley Charity is committed to building a diverse and inclusive team and strongly encourages applications from underrepresented backgrounds. We welcome applications from non-graduates.
Applications are managed via Charity People and involve a structured, anonymised process focusing on your experience and potential. Please send your CV to Alice at Charity People in the first instance.
Please see full job pack and job description attached.
There is also an optional 'Ask Us Anything' Webinar via Zoom on Thursday 16th July at 12.30pm where the Maudsley staff will answer questions. Please get in touch with Reception at Charity People if you'd like to register for this and they will send you the link. Please submit questions in advance to reception at Charity People before 9am on Wednesday 15th July 2026 in order that we can ensure all of your queries are answered.
Equal Opportunities monitoring
We ask that applicants complete our DEI monitoring form when submitting their CV for this role.
Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. Specifically, we will also oppose unfair discrimination of those with mental health issues.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
.jpg)
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a pivotal role within a small, ambitious team, working closely with clinical leaders and committees to deliver high-quality education for a diverse membership including nurses, consultants, resident doctors, pharmacists, scientists and allied health professionals.
You will play a key role in shaping and delivering BSH’s educational offer – from webinars and podcasts to in-person events and digital learning resources – as well as leading the development of our new online Knowledge Hub.
Key Responsibilities
-
Support the BSH Education Committee and deliver its programme of educational activity
-
Plan, coordinate and deliver webinars, podcasts, events and educational resources
-
Lead the development and management of the BSH Knowledge Hub, ensuring content is high-quality, relevant and up to date
-
Track engagement and usage data, including CPD activity
-
Support delivery of education sessions at external events and contribute to BSH events
-
Work collaboratively with other societies and organisations to enhance educational content and signposting
-
Support educational outputs across BSH committees, particularly the Nurse Forum and Research Forum
To apply, please email the following documents
Your CV (no more than three sides of A4), including two referees.
A supporting statement (no more than two sides of A4) outlining your motivation for applying, confirming that you meet the requirements in Part 1 of the Person Specification and detailing how you meet the criteria in Part 2 of the Person Specification.
The client requests no contact from agencies or media sales.