Volunteer roles in dakar
The Landmark Arts Centre is seeking a new Chair of Trustees to continue their journey. The independent charity responsible for operating one of the largest multidisciplinary arts venues in south-west London.
Who they are
The Landmark is an independent Arts Charity responsible for operating one of the largest multidisciplinary arts venues in south-west London. For 30 years, they have been a vital cultural and creative hub for all. Housed in a stunning Grade II* listed building in Teddington, they welcome over 50,000 people annually to a rich programme of performances, classes, workshops, art fairs, exhibitions, and entertainment.
The role
They are seeking a Chairperson able to:
Be an enthusiastic advocate and ambassador of the Landmark Arts Centre and the arts in general.
Shape the future next steps to build on what they have already achieved and ensure they are able to deliver on the potential that their magnificent space offers to audiences and artists.
Work with the community and its leaders, the trustees, and the staff team in promoting well-considered strategic decision-making, effective oversight, and a culture of inclusion.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of our Communication Team at Watford & Three Rivers Refugee Partnership
Location: Hybrid - charity based in Watford, Hertfordshire
Commitment: 5-7 hours a week
Watford & Three Rivers Refugee Partnership is dedicated to supporting refugees and asylum seekers by providing immigration services, advocacy, a social hub and ESOL classes. As Communication Volunteers, you will play a key role in sharing the stories of refugees and asylum seekers, raising awareness about their challenges, and promoting the charity’s mission. As part of a team you will develop and implement communication strategies to engage supporters, attract donors, and build partnerships. This role involves managing social media, creating compelling content, and ensuring consistent messaging across all platforms.
Key Responsibilities:
- Develop engaging content for social media (Facebook, Instagram, LinkedIn, Tiktok), newsletters, blogs, and website updates whilst monitoring engagement and responding to comments.
- Write press releases, articles, and promotional materials to raise awareness.
- Develop partnerships with influencers, community groups, media outlets and other charities and organisations.
- Support campaigns that promote refugee rights, integration, and policy change.
- Help develop communication guidelines that ensure respectful and ethical storytelling.
- Assist in volunteer and donor engagement through impactful messaging.
- Provide updates on the charity’s work through reports, newsletters, and event promotions.
Skills & Experience
- Passion for refugee rights, humanitarian work, or social justice.
- desirable to have experience in communications, marketing, journalism, or a related field (volunteer or professional).
- Strong writing, editing, and storytelling skills, with sensitivity to refugee experiences.
- Familiarity with social media platforms and content creation tools (e.g., Canva, Hootsuite, Mailchimp).
- Basic graphic design or video editing skills (preferred but not required).
- Ability to work independently and as part of a team.
What we offer
- Gain hands-on experience in nonprofit communications and advocacy.
- Help amplify refugee voices and raise awareness about critical issues.
- Expand your professional network and build valuable skills.
How to Apply:
Please apply via Charity Job and someone will give you a call/email to discuss further.
The client requests no contact from agencies or media sales.
Help children as Trustee of an innovative, enterprising Tees Valley Charity that is increasingly supporting children in care through fostering and a planned residential provision. Join an agency that transforms children's lives.
What will you be doing?
You will join us at an exciting time as we pursue growth of fostering and residential services, as well as growth of our early help offer.
You will work across the Charity and the subsidiary fostering company (which we will amalgamate back into the parent Charity).
You will have a particular focus on helping the fostering agency drive growth, ensure regulatory compliance, and deliver excellent care for children and support for foster parents. You will provide support and challenge to the management team.
You’ll contribute 2 to 6 hours a month. The Charity board meets every 8 weeks (shifting to quarterly after September) and the fostering board meets every 8 weeks.
You’ll join a Charity that’s brought £millions of investment into Tees Valley and that helps over 1000 local people a year. We’ve been runners up at the national Charity Governance Awards and ‘community’ winners at the Hartlepool Business Awards.
We are looking for experienced professionals who share our values and want to help.
What are we looking for?
At this time we are specifically looking for Trustees with some of these areas of skills or experience:
Business development
Safeguarding management
Fostering or children's residential care or childrens social work management
Financial management
What difference will you make?
We want to help children and family members heal from trauma, primarily through helping them develop a network of nurturing, loving and appropriately challenging relationships with people in their close and wider communities. Any small surplus we make from helping children in care will be diverted into work to help families stay together and thrive. You will join a team that strives to make this difference. You will help ensure the Charity keeps a strong focus on children and young peoples needs whilst being sustainability and ensuring the agency manages the risks associated with growth and investment in new services.
Before you apply
After expressing an interest through the site, we'd welcome an initial conversation with our CEO and/or Chair. After that, we usually take applications to the Board for consideration. This is usually quite a quick process.
Trustee – Little London Arts
Trustee Recruitment Information Pack
Background
Many thanks for requesting this information pack and your potential interest in becoming a trustee of what is currently called Little London Arts (LLA).
We were established in 2001 and have almost 25 years’ experience in organising cultural, social, learning and wellbeing opportunities with people who face a range of barriers, including those relating to older adulthood.
Our main current programme is based on the Cultural & Social Outings project. We provide regular trips and activities throughout the year across different environments, indoors and out. They are developed in response to ongoing feedback from participants and take into account the specific needs, interests and contributions of those who attend. Some people are active in discussions and planning, while others are happy to just look forward to a day out. Either way, the programme has significant impact on health and wellbeing, with links to social prescribing and accessing nature.
With many of our members living in the inner-city, we feel it is important to enable people to have access to a wide range of experiences, especially beyond urban areas. Trips to the Yorkshire Dales or North York Moors, for example, form an important aspect of our programme, as do visits to places of architectural and/or heritage significance, whether on our doorstep or further afield. This enables people to explore and engage with culture in the widest sense, learn about wildlife and ecology, or social history, as well as simply enjoying the views and fresh air. Many of our visits enable and encourage people to be active participants rather than mere observers. They may include a talk, tour, or practical workshop, encouraging the development of new skills and interests, and knowledge sharing.
Trustee Recruitment
LLA is currently a constituted community organisation with a small management committee of three members. We have one part-time member of staff who is our Project Developer and Co-ordinator. We have an annual turnover of approximately £30,000 with ongoing plans to both maintain and grow our services.
In order to provide greater security, and open up access to further funding, we are in the process of registering as a Charitable Incorporated Organisation (CIO). This means that we need to recruit a board of trustees, initially 4-6 people, who will be responsible for the overall governance and strategic direction of the charity and for its financial health. We also need to change our name because we now work with people from across the city of Leeds, and no longer base our activities in Little London, where we were founded.
The board is likely to meet once a quarter for 1-2 hours for a formal trustees meeting where we will review our financial and operational performance and discuss any matters of importance. Meetings will be a mixture of face-to-face, and online. We also encourage trustees to support our work between meetings perhaps by joining one or more of the activities, being an ambassador for a particular area of our work such as marketing or finance for instance or using your skills and experience in some other way.
Broadly we are looking for trustees who:
- Have a commitment to our aims, objectives and ambitions
- Can devote the necessary time to being a trustee
- Possess good judgement and independence of mind
- Are willing to work collectively as part of a group and want to engage in constructive debate to reach a conclusion
In return we will offer you the opportunity to have a positive impact on the lives of local people.
If you are interested in finding out more, please email us for a copy of our information pack. The deadline for receipt of applications is 12 noon on Friday 9th May 2025.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
We are seeking a proactive and innovative Digital Champion Volunteer to join our dynamic team. This role is pivotal in enhancing our online presence and driving our digital marketing initiatives. Could you make a difference as a volunteer Digital Champion?
We are looking for people with a good understanding of how to use computers,
smart phones and tablets to give peer support to people who are new to these
devices. You will help them to do things like:
• use Google
• set up an email account
• look for reliable health information online
• connect with friends and family using video calling
• use MS word to write a CV
• access job search websites
You need a good level of basic computer skills, but you don't have to be an IT
genius. Much more important is having enthusiasm and patience to spend some
time helping others to get online.
In return you’ll get:
- The opportunity to develop your own digital skills and knowledge
- Free accredited online training
- Access to a community of Champions to help each other and share ideas
- Ongoing support from a dedicated Digital Support Officer
- A Digital Record tracking achievements and learners helped – perfect to show prospective employers!
- A free DBS check
- Payment for travel expenses
- Immense satisfaction that you’ve made a difference to someone else
Find out more - see How to apply, above
Location: The Colin Bryant Centre, Unit A, 1 Longbow Apartments, Holbeck Road, Ealing, London, W13 9HB,
Time: Every Monday from 1pm to 4pm
Whilst the session time is fixed, we welcome volunteers who can volunteer
weekly, fortnightly or monthly.
Job Type: Volunteer
Schedule:
- Day shift
- Flexitime
Work Location: In person
Application deadline: 30/06/2025
Expected start date: 01/06/2025
The client requests no contact from agencies or media sales.
Who They Are
This organisation welcomes refugees, asylum seekers, and migrants who have been displaced from their countries of origin. Leaving home due to war, persecution, or incarceration demands remarkable courage and resilience. For many, arriving in London is just the beginning of a long and complex journey toward achieving settled status and a decent quality of life.
Rooted in the local community, the Centre provides practical support, advocacy, and a sense of belonging to those navigating displacement and rebuilding their lives in a new country.
The Role: Trustee
The Centre is seeking 2–3 new trustees to join its Board and help guide the next chapter of its work. The current Board brings a broad range of expertise, including charity governance, public service leadership, strategy, and fundraising. The organisation is looking for individuals whose skills will enhance and complement the strengths of the existing trustees.
The Centre is led by CEO Andy Ruiz Palma, who first joined the team in 2000 as an English teacher. He now oversees a dedicated staff team and a committed group of around 40 volunteers who deliver services directly to clients. Additional support is provided by professional fundraising and accountancy teams.
What They Are Looking For
New trustees should bring:
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A strong empathy with the Centre’s client group and mission
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An understanding of how to support community-rooted organisations
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Excellent communication and team-working skills
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Relevant experience working with marginalised communities, whether in a frontline, policy, or governance context
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Or personal lived experience as a refugee, asylum seeker, or member of a marginalised community
The Centre welcomes applicants who may be new to trustee roles, and offers mentoring and support to help them succeed. The organisation is especially keen to hear from candidates with skills or experience in one or more of the following areas:
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Finance/Accountancy (to act as deputy to the current Treasurer Trustee)
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Human Resources (HR)
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Fundraising
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IT and Data Management
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Lived Experience as a refugee or migrant
This is an opportunity to make a meaningful contribution to a compassionate and community-driven organisation supporting displaced people in London.
Volunteer Opportunity: Join Our Helpline Team!
Are you a healthcare professional—or nearing qualification—and looking for a meaningful way to give back?
The Brain & Spine Foundation is looking for three Health Professionals to join our trusted national Helpline as volunteers.
Our Helpline offers a safe, supportive space where individuals and families living with neurological conditions can receive practical and emotional guidance. Run by experienced neuroscience nurses, we handled over 2,500 enquiries in 2024 alone. Now, we’re growing—and we would love your help.
The Brain & Spine Foundation provides professional information and support for every one of the 600+ neurological conditions affecting 1 in 6 people.





The client requests no contact from agencies or media sales.
The Role: Fundraising Lead Trustee
Brightside is seeking a Fundraising Lead Trustee to join its Board and provide strategic guidance on income generation. This individual will act as a critical friend to the organisation—offering insight, challenge, and support to help shape and strengthen Brightside’s fundraising approach.
While the operational delivery of fundraising is managed by the staff team, the Fundraising Lead Trustee will play a pivotal role in advising on strategy and enhancing Brightside’s ability to grow income from corporate partnerships, trusts and foundations, and individual donors.
Key Responsibilities
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Strategic Fundraising Oversight
Support the development of a sustainable fundraising strategy aligned with Brightside’s mission and objectives. Chair the Fundraising Sub-Committee. -
Critical Friend to Leadership
Offer constructive challenge and strategic insight to the leadership team on fundraising initiatives and income development. -
Governance & Compliance
Ensure fundraising activities comply with ethical standards and legal requirements, and reflect best practice in charity governance. -
Collaboration with Board & Staff
Work closely with fellow trustees and the fundraising staff team to build organisational fundraising capacity. -
Leverage Networks
Where appropriate, use personal and professional connections to support introductions to potential funders, partners, or supporters. -
Monitor & Evaluate
Assist the board in evaluating the effectiveness and impact of fundraising efforts, ensuring they align with the charity’s long-term goals.
Candidate Profile
Brightside is seeking a strategic leader who brings:
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Proven experience in fundraising, income generation, or business development, particularly in corporate giving, trusts and foundations, philanthropy, or digital fundraising.
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A solid understanding of fundraising governance and sector best practices.
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The ability to contribute strategically, rather than operationally.
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A strong commitment to social mobility and a passion for supporting young people from disadvantaged backgrounds.
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The skills to act as a supportive and effective critical friend to the leadership team.
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A willingness to participate actively in board discussions and contribute to the ongoing development of Brightside’s fundraising strategy.
Who They Are
Chetham’s is home to three remarkable institutions: Chetham’s School of Music, Chetham’s Library, and The Stoller Hall. Together, they are united by a shared mission — to bring people together through music, learning, and culture.
At the heart of Chetham’s is a belief in the transformative power of music and creativity to inspire, connect, and shape the future. The organisation is committed to educating and nurturing the next generation of musicians and thinkers, providing an environment that champions excellence, curiosity, and exploration.
The Opportunity: Chair of the Feoffees
Location: Manchester (City Centre)
Type: Voluntary (Non-Executive Position)
Chetham’s School of Music, part of the UK’s largest specialist music school, is seeking a Chair of the Feoffees to lead its non-executive board. This voluntary role offers a unique opportunity to contribute to a world-renowned institution that blends musical excellence, historic heritage, and cultural impact — all in the heart of Manchester.
The Feoffees are an essential part of Chetham’s governance, supporting the school and wider organisation in achieving its strategic goals and maintaining world-class facilities.
The Role
Chetham’s is looking to appoint a strategic and experienced individual with strong leadership, business, and financial acumen. While experience in education, heritage, the arts, or the charitable sector would be welcome, it is not essential. What is required is a passion for the value these areas bring to society.
The Chair of the Feoffees will work closely with the School Governors, Library Committee, and Senior Leadership Team to guide the Foundation’s vision and oversee its strategic direction. This includes ensuring that Chetham’s buildings and facilities continue to reflect the standard and reputation of a globally leading institution.
Key Responsibilities
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Lead the non-executive board of Feoffees with clarity, focus, and integrity
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Collaborate effectively with governance and executive teams to support long-term strategic goals
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Champion the organisation’s mission across music, education, heritage, and performance
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Help secure and sustain the financial and operational health of the Foundation
Who They Are
Music of Life is a charity dedicated to building and strengthening the skills, well-being, and confidence of children and young people with disabilities through music-making. The organisation envisions a world in which all children, regardless of ability, have equal access to music education and participation.
To achieve this, Music of Life provides high-quality music education and performance opportunities. As children progress, the charity supports their transition into community-based activities, such as joining a youth choir or playing in a band, fostering long-term engagement and inclusion.
The Role: Board Secretary (Voluntary)
To further enhance its governance and effectiveness, Music of Life is introducing a new voluntary position: Board Secretary. This is a meaningful opportunity to contribute to a focused, impactful organisation that is making a real difference through music.
Role Summary
The Board Secretary plays a vital role in supporting good governance and ensuring the smooth operation of the charity. This prestigious and purpose-driven role is suited to a highly organised individual with a passion for music, education, and supporting children with disabilities.
Working in close collaboration with the Chair, Vice Chair, and CEO, the Secretary ensures clarity, continuity, and compliance within the charity’s leadership. As a key member of both the Board and the Advisory Council, the Secretary enables these bodies to operate efficiently and to meet their legal and statutory obligations.
The organisation is open to discussing whether the Board Secretary will also serve as a trustee and welcomes thoughts from prospective candidates.
Key Responsibilities
Board Meeting Management
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Coordinate Board meetings, including preparing agendas and distributing materials in advance
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Attend meetings, take accurate minutes, and manage the approval process
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Maintain an action log and ensure all relevant records are submitted to the external Examiner
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Coordinate the annual Board and Chair appraisal process
Trustee Management
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Maintain up-to-date records on trustees, including roles, appointments, and declarations of interest
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Oversee trustee recruitment, reappointments, and terminations
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Develop and implement annual trustee recruitment and succession plans
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Support the onboarding of new trustees and coordinate ongoing training and development
Advisory Council Support
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Coordinate Advisory Council meetings, including agenda setting and distribution of materials
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Attend meetings, take minutes, and manage the approval process
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Ensure clear and timely communication between the Advisory Council and the Board
Person Specification
This role is best suited to someone with exceptional organisational skills and keen attention to detail. The ideal candidate will be collaborative, have strong communication abilities, and be capable of fostering cooperation to ensure timely outcomes. They should be calm under pressure, particularly when working to deadlines.
Experience with—or a willingness to learn about—charity governance and regulatory requirements is essential. Being based in the South-East of England would be an advantage.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
First Step is a Charity based in the London Borough of Havering, working with families of children with special needs and/or disabilities. For more than 35 years, we have supported in excess of 1,500 families and their children.
Families are referred or self-refer to us at a moment of crisis or uncertainty, normally pre-diagnosis, where they have concerns about their child. We provide a range of family-centric services tailored to each family’s and child’s needs.
During our history we’ve had highs and lows, including overcoming a challenging time following the withdrawal of funding from the Local Authority in 2017 as part of their own austerity cuts. Despite this, we’ve managed to sustain the charity through increased fundraising.
Our current Board has more than 80 years of experience, and over the next couple of years we’re looking to add some new and dynamic Trustees to strengthen the team and bring refreshed critical and creative thinking to our Charity.
The Chair of Trustees Role
Our Chair is looking to stand down after 10 fulfilling years, and we are looking for a new Chair to work with our Board and CEO to further strengthen our organisation long into the future.
The new Chair should be ambitious for our Charity and have the vision and energy to help it extend its reach and impact, along with being an experienced leader who has empathy for our families, and lives our values.
They will need to have the ability to lead from the front in a collaborative style that builds consensus amongst the board, so we can meet the challenges ahead.
First Step are passionate about creating a diverse workforce and positively encourage applications from under-represented communities.
For further information or an informal conversation please contact Mark Halls, CEO.
Supporting families of babies and young children with special needs and/or disabilities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Rolling interview dates starting 22/07/25 to be confirmed with candidates on an individual basis.
Successful candidates will be given the option to attend any of the three networks in Wolverhampton. Their induction and welcome event will be undertaken at the meeting night of the network that best suits them.
Closing date for these opportunities is: 29/06/2025
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Interview day will be Saturday 5th July 2025 between 9am -13:00. This will be held at the Sidcup HQ in person with the management team of the network along with a few other interviews and some cadets to help assist with the day. All candidates must be available to attend
The Course will run for the CFA qualification on Sunday 7th September and Sunday 21st September and you have to be around for both dates as its a 2 day course with E-learning to be completed before.
Every member who joins will be agreeing to attend 2 meeting nights that are held at Erith Vets club every Monday evening between 20:00-21:30 apart from summer holidays and bank holidays. Every member is also agreeing to complete the minimum of 80 event hours per year to add to their years of service and serve the local community.
First Monday evening will be on Monday 7th July which will be a scenario night followed by a social night on the 14th July which will allow team building exercises. Each new member will be allocated a buddy who is the same skill level or above so they can guide them through the recruitment process around the systems we use.
Closing date for these opportunities is: 02/06/2025
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter
There will be an interview and welcome events, which will be held after the application deadline. Community First Aider training course date to be confirmed, but it is likely to be in July/August
Closing date for these opportunities is: 11/06/2025
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!
We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.
We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.
Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.
About the role
Role Title: Volunteer HR Advisor
Location: Home-based (UK)
Reporting To: Head of Support Services
Time Commitment
The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months.
Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.
Main Role Purpose
The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.
Essential requirements
- Minimum CIPD level 5 Diploma in People Management with one professional reference.
- Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
- Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
- Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
- Excellent active and empathetic listening skills.
- Good written and verbal communication skills, including the ability to convey information clearly and concisely.
- A kind and welcoming telephone manner.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Comfortable using online communication tools.
Key Responsibilities
- Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
- Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
- Signpost to further information and other support organisations if necessary.
- Make referrals to our legal partner if required.
- Record all details of the call on our CRM system.
- Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.
What you can expect from PTS
- The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
- An onboarding and induction period which can be completed at your own pace.
- Support from the PTS staff team and volunteer network.
- Access to our Volunteer Training Hub.
- Opportunities to help us further develop and shape our Support Services.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.