Volunteer roles in dartford

Family Friends carefully recruit, train, and match volunteers with families in Central-West London. Our volunteer befrienders offer practical and emotional support based on each family's unique needs and potential. We offer two volunteer opportunities - Big Buddies and Parent Buddies.

Volunteers will aim to help parents to discover their strengths, build confidence, and resolve difficulties. Volunteers meet with their match weekly for a period of 6 -12 months.

Activities might include:

• Supporting a parent to take their children on days out.
• Helping to strengthen family relationships.
• Providing a listening ear.
• Helping parents to build confidence in themselves.

Essential Criteria:

• You must be able to commit to the Parent Buddy programme for a minimum of 6 months.
• 18+
• Must have lived in the UK for the last 2 years

What we provide in return:

• Full induction training and ongoing training
• DBS check
• Weekly supervision and support
• The chance to learn new skills
• References provided after 6 months' commitment
• Reimbursement of travel and session expenses

We are an equal opportunities charity and value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.

In the first instance, please register your interest in becoming a volunteer with us - you can do that by contacting us here for an application form.

Once we've reviewed your application, a member of our team will be in touch with next steps.

Obuyisi bw'Omu Initiative

Through grassroots initiatives, advocacy, and partnerships, the Obuyisibwomu Initiative aims to uplift marginalized groups—particularly women, youth, and children—while fostering long-term, sustainable change.

Obuyisi bw’omu Initiative addresses critical challenges faced by underserved communities in Uganda. These include limited access to mental health support, poor water sanitation and hygiene practices, barriers to quality education, and the escalating effects of climate change.

Mental Health: Stigma, lack of awareness, and limited access to mental health services leave many—especially youth—without the support they need for emotional well-being.

Water, Sanitation & Health (WASH): Inadequate clean water sources and poor sanitation infrastructure contribute to preventable diseases and poor health outcomes in rural communities.

Quality Education: Many children face barriers such as lack of resources, insufficient learning environments, and limited access to inclusive education opportunities, hindering their personal and community development.

Climate Change & Environmental Degradation: Communities experience direct impacts of climate change, including environmental degradation and food insecurity, but often lack the tools or knowledge to mitigate these effects.

Through our programs, we aim to empower communities, raise awareness, and drive sustainable solutions to these interconnected social and environmental issues.

Obuyisi bw’omu Initiative provides community-driven, practical solutions that empower individuals and promote sustainable development in Uganda.

Mental Health Awareness: We create safe spaces for dialogue, organize awareness campaigns, and engage youth in mental health education to reduce stigma and promote emotional well-being.

Water, Sanitation & Health (WASH): We work with communities to improve access to clean water, promote proper sanitation practices, and conduct health education to prevent disease and improve public health outcomes.

Quality Education: We support learners by providing educational resources, mentorship, and advocacy for inclusive, quality education—ensuring that children and youth in rural areas have better opportunities for growth.

Climate Action: We engage communities in environmental conservation activities such as tree planting, climate education, and sustainable practices that build resilience to climate change.

By combining grassroots engagement with volunteer expertise, we foster community ownership, empower young people, and promote lasting positive change.

Public Relations Officer

Volunteer Role Description (remote, unpaid)

Media & Press Relations Build relationships with international media outlets to secure coverage of the organization’s work and campaigns. Draft and distribute press releases, media kits, and statements.

Reputation & Brand Management Ensure consistent, positive representation of the organization across all communication channels.

Storytelling & Impact Communication Develop compelling human-interest stories, success profiles, and campaign highlights for public sharing. Work with program teams to translate impact data into relatable, inspiring messages.

Content & Messaging Strategy Create and manage high-quality content (articles, speeches, newsletters) that aligns with the organization’s mission and tone. Assist in shaping talking points for spokespersons and leadership.

Event & Campaign Promotion Support promotion of events, fundraising campaigns, and community activities through strategic communication efforts. Coordinate media coverage and documentation

Weekly Time Commitment

10+ hours per week

Duration of Volunteer Role (remote)

6+ months

Provide holistic end-of-life care to people who are suffering of a terminal illness, under the direction of the Palliative Care Nurse Team Leader. By caring for those often isolated, hopeless, and fearful, this position is a living example of God’s love and compassion for the weak, lonely, and marginalised members of society. This position works primarily off-ship; hot and dusty or wet (depending on season) conditions can be expected. Visiting people in their house requires cultural sensitivity.

What You Will Contribute

• Support terminally ill patients and their family members through the grieving process, preparing them for death

• Train and assist family members with wound care for the afflicted person

• Share basic health principles with terminally ill patients and family members in order to improve their health

• Encourage the use of local, affordable materials for wound care and locally available analgesia

• Encourage the family to find ways to be self-supporting and teach them about planning for the future

• Assist in reaching out to local healthcare professionals who care for palliative patients, build meaningful relationships, assess their practical and intellectual needs and assist them in sustainable and culturally appropriate ways, through mentoring and teaching

Are you the future FOMA leadership?

FOMA trustees seek Expressions of Interest (EoI) from parties that would like to explore the options to take forward FOMA under new trustee leadership, or merge FOMA with an exsisting organisation, as outlined below. Trustees are open to considering EoIs from any person or organisation, including organisation and people we have worked with previously.

Background
The Friends of Malawi Association (FOMA) was formed in 1969 to foster friendship, goodwill and understanding between
the people of the United Kingdom and the people of Malawi. It is strictly non-political. Many of the members have lived
and worked in Malawi and wish to maintain their links with the country and with one another. There are two entities that
form FOMA:
● Friends of Malawi Association - where FOMA members pay to be part of and support the organisation
● Friends of Malawi Association Charitable Trust Fund - which seeks to help the people of Malawi by providing
small project grants
FOMA has an active membership of around 300 people, and has a (mainly passive) income of around £10,000 per year.
Each year FOMA organises a Spring meeting online and Summer Garden Party as well as an AGM in September. At these
events there is the chance to hear about the projects we support, talks on Malawi’s history and current events, and meet
other members.
FOMA has delivered a huge amount of positive social impact, by providing grassroots grants to people or organisations
running projects, normally up to £1,000. We have a role is supporting people and organisations that are normally
overlooked by international development funders, due to the small size of grants. FOMA has funded over 255 projects
since 1990, totalling around £250,000. More information available on the FOMA Website.
 

FOMAs Future
FOMA was established to continue bonds of friendship between people in the UK and Malawi after Malawian
independence in 1964. This created a strong platform of members, but over time FOMA has not attracted new younger
members leading to the membership being largely an older demographic.

In late 2024, FOMA’s treasurer Peter Lawrance very sadly passed away. He will be very much missed, not in the least
because of the huge amount he did for FOMA as Treasurer, managing events and donations. FOMA’s trustees are now
unable to continue running the organisation in its current form.

Trustees are looking for options to continue the
organisation in its current format, if a suitable new treasurer and other trustees can be found:

• Recruiting a new treasurer, and other trustees to continue the organisation in it’s current format. Trustees have put out a live advert for this role.

However, the organisation has struggled to recruit new trustees in the past, and therefore the current trustees are also
considering the following options outlined by the National Council for Voluntary Organisations (NCVO):

•  Merger. A merger is where two or more organisations formally come together. It’s most common for one organisation to transfer everything they own to the other. Typically this leads to one legal entity being closed. Trustees are happy to consider possibilities for merging FOMA to another organisation, in order to deliver the most social benefit from FOMAs history and association of members.
• Radically change FOMA ways of working. Since FOMA was established, the world has significantly evolved. Indeed, over the last year, the massive reduction in Foreign Aid globally has sped up this change. FOMA trustees would be open to a new set of trustees taking forward the organisation in a new direction. Examples of this may be to explore a partnership organisation like Scotland Malawi Partnership or a more Malawi based organisation.
• Closure. If the other options do not appear to present a viable alternative, then trustees will close FOMA. Given how far the world has moved on since FOMA was established in 1962, this may be the right option and will allow FOMA trustees and member to support new causes in Malawi.

FOMA trustees seek Expressions of Interest (EoI) from parties that would like to explore the options outlined above. Trustees are open to considering EoIs from any person or organisation, including organisation and people we have worked with previously.

In your EoI please outline the option you would like to explore, and summarise how you could see the option working in practice. Please summarise the inputs and help you would like from existing trustees. Please outline how you think the option would deliver on the FOMA Charitable objectives. Trustees will consider these options, before presenting an suggested option to members at the next FOMA AGM in September. 

Rainforest Foundation UK (RFUK) is seeking a dynamic and well-connected professional with experience in fundraising, marketing and relationship building to join its Board of Trustees.

This is an exciting opportunity to join a unique and growing organisation working at the nexus of human rights, rainforests and climate change, and to use your skills and passion to deliver impact for Indigenous Peoples and other local communities on the frontline of the fight against tropical deforestation.

The role of the Board is to provide strategic vision, direction and leadership, to support the financial and operational stability needed to advance RFUK’s mission, and to promote the organisation’s continued effectiveness.

We are looking for a Trustee with experience and skills in one or more of the following areas:

• Philanthropic giving
• Charitable foundation grants
• High net worth giving
• Corporate partnerships and CSR fundraising
• Individual giving and legacies
• Networking and profile raising
• Marketing, PR and communications

WANTED: Local Legends. No Cape Required.

Some kids climb trees.
Some build rockets from cardboard boxes.
Some are learning how to light a fire without burning their eyebrows off.
They’re curious, messy, hilarious – and they need YOU.

At 23rd Poplar Scouts, we’ve got a growing bunch of Squirrels, Beavers, Cubs, Scouts, and Explorers (ages 4 to 18) who are bursting with energy, questions, and potential.

And we’re looking for more grown-ups (yes, you!) to join our crew of volunteers.

Here's the deal - we don’t care if you can’t tie 12 knots or survive a week in the woods with just a spork or whether you're a parent, student, working professional, or retiree.
We do care if you:

• Enjoy seeing young people grow in confidence

• Like a laugh

• Are reliable

• Are up for trying something new (even if it involves glitter, tents, or biscuits)

You could help once a week, once a month, or just whenever you can. We’ll show you the ropes, give you some training, and promise not to make you wear shorts in winter.

This is about community, confidence, and connection – and giving young people a place to feel like they belong.

Sound good?

�� Click on apply and share a few details about yourself.

Join us at 23rd Poplar Scouts and help shape the future, one adventure at a time.

Volunteer roles available in:

• Squirrels (4–6 yrs) – storytelling, play, and first friendships.

• Beavers (6–8 yrs) – crafts, games, and learning new things.

• Cubs (8–10½ yrs) – exploring, teamwork, and outdoor skills.

• Scouts (10½–14 yrs) – adventure, responsibility, and independence.

• Explorers (14–18 yrs) – leadership, community service, and big challenges.

Are you ready to make a meaningful impact in your community?

Lambourne End Centre for Outdoor Learning is seeking an exceptional individual to serve as the Chair of Trustees for our charitable organisation. This is a unique opportunity to guide our mission, shape our strategy, and inspire positive change. 

About us

Lambourne End Centre for Outdoor Learning invests in people and their potential. Established in 2004 and nicknamed the “54-acre classroom”, our work uses a unique combination of adventurous and environmental activities, a working farm and horticulture gardens to reconnect people of all ages, backgrounds and abilities with nature through outdoor learning.

Our mission is “to support people to overcome obstacles in life through nurturing them in nature, encouraging them in play and curiosity, challenging them in risk and adventure, and engaging them in outdoor learning.  Cultivating connections to the world around them, and inspiring positive lasting change.” 

The Centre is located in south west Essex and works with over 18,000 young people each year on a wide range of programmes that improve health and wellbeing and foster personal development, using our unique blend activities.  We do this by using the activities to generate a wide range of tailored programmes designed to encourage team building, problem solving and communication skills, as well as build confidence, enthuse and motivate, and raise aspirations.

Over the past ten years, the Centre has grown significantly its revenue, it’s profitability and its influence, such that it is now in a strong position and faces huge demand for its services.

The Role

As the Chair of Trustees, you will play a pivotal role in ensuring effective governance and strategic oversight. Working closely with the Board of Trustees and the Chief Executive, you will help steer the organisation toward its goals while upholding our values and ensuring accountability.  The role has become vacant due to the retirement of the current Chair.

Key Responsibilities

· Provide leadership to the Board of Trustees, fostering a culture of collaboration and inclusivity.

· Chair board meetings effectively, ensuring productive discussions and sound decision-making.

· Work with the Chief Executive Officer to set and review strategic priorities and objectives.

· Act as an ambassador for the organisation, representing its interests to stakeholders and communities.

· Support the recruitment and development of a diverse and skilled Board of Trustees.

· Oversee compliance with legal and regulatory obligations.

· Ensure the organisation remains financially sustainable and aligned with its mission.

What We Are Looking For

We are seeking a dedicated and inspiring leader who shares our passion for creating a better future. The ideal candidate will bring:

· Experience in governance or leadership roles, ideally within non-profit, public, or corporate sectors.

· Exceptional communication and interpersonal skills to build strong relationships with trustees, staff, and external stakeholders.

· Strategic thinking and the ability to navigate complex challenges.

· A good understanding of charity governance and relevant legislation (or a willingness to develop this knowledge).

· A commitment to diversity, equity, and inclusion in all aspects of leadership.

Time Commitment and Term

The Chair of Trustees role is voluntary, though reasonable expenses will be reimbursed. The time commitment is approximately 10 hours/month, including board meetings, sub-committee involvement, and occasional events.

How to Apply

If this opportunity resonates with you, we would love to hear from you.  If you would be interested in exploring the possibility of becoming the new Chair of Trustees at Lambourne End, we would like to invite you to contact the Chief Executive Officer to arrange a visit to the Centre and an informal chat; please contact Rob at the Centre.   Additionally, you would be very welcome to have an informal discussion about the role with the outgoing Chair; please let us know if you would like us to arrange this.  To formally apply for this role, please send a CV and a covering letter detailing why you are interested in the role and how your experience aligns with our vision.   Applications should be sent by 31st August 2025.

Inclusive Recruitment

We are committed to fostering a diverse and inclusive environment. We welcome applications from all backgrounds and communities and are dedicated to equality of opportunity in our recruitment process.

Join us in this exciting journey of leadership and impact. Together, we can shape a brighter future for generations to come.

The Data Protection Consultant will play a pivotal role in guiding our clinic through the data protection processes. This senior consultancy position will involve overseeing the clinic’s data protection policies and procedures, ensuring best practices are followed, and fostering a culture of compliance. You will work closely with senior leadership to develop strategies for growth while safeguarding the clinic’s data protection. 

This is an exciting opportunity to lead a growing legal clinic through a pivotal stage of development. You will play a key role in shaping the future of the clinic, ensuring it meets the highest professional standards while contributing to a meaningful cause. We offer a supportive and collaborative environment to volunteer with.

Are you ready to help shape the future of men's mental health and self-improvement in the UK?

MINDSET, is a new UK charity on a mission to empower men by providing a safe space to talk, learn, and build crucial life skills. As we prepare for launch, we're seeking dedicated and passionate individuals to join our Board of Trustees.

This is an exceptional opportunity to play a pivotal role in establishing our charity, guiding our strategic direction, and ensuring we deliver meaningful impact to men across the country. We are looking for individuals who share our vision and values and can bring diverse skills and perspectives to our Board.

What you'll do as a Trustee:

• Provide strategic leadership: Help set the charity's direction, develop long-term plans, and ensure our activities align with our mission and vision.

• Ensure good governance: Oversee the charity's compliance with legal and regulatory requirements (Charity Commission, Companies House, etc.).

• Oversee financial health: Work with the Treasurer to ensure sound financial management, responsible use of funds, and fundraising strategy.

• Champion our cause: Act as an ambassador for Mindset, advocating for men's mental health and promoting our work.

• Support operational delivery: Provide guidance and oversight to the charity's operations, ensuring programs are effective and impactful.

Who we're looking for:

We welcome applications from individuals with a genuine commitment to our cause. While we are building a diverse board, we are particularly keen to hear from those with experience in one or more of the following areas:

• Charity Law & Governance: Understanding of charity regulations, compliance, and best practice.

• Financial Management/Accountancy: Essential for the Treasurer role or general financial oversight.

• Mental Health Expertise: Professionals (e.g., therapists, counsellors, psychologists) or individuals with significant experience in mental health support or peer facilitation.

• Fundraising & Income Generation: Experience in grant writing, corporate partnerships, individual giving, or events.

• Marketing, Communications & Digital: Building brand awareness, managing online presence, and engaging with diverse audiences.

• Safeguarding & Risk Management: Ensuring the safety and well-being of our beneficiaries and volunteers.

• Lived Experience: Individuals with personal experience of mental health challenges and recovery, offering invaluable insight into our beneficiaries' needs.

What we offer:

• A unique chance to be a founding member of a significant new UK charity.

• The opportunity to make a profound difference in the lives of men across the country.

• The chance to use your skills and experience to contribute to a vital social cause.

• Networking opportunities with like-minded individuals and sector professionals.

Commitment:

Trustees will typically attend Board meetings (e.g., quarterly, with additional ad-hoc meetings as needed during the setup phase) and contribute to sub-committees or specific projects based on their expertise. While this is a volunteer role, it requires a serious commitment to the charity's success.

Ready to lead with us?

If you're ready to contribute your skills, time, and passion to empower men and build a brighter future, we encourage you to apply.

Volunteer General Manager - Mindset Charity

Are you a visionary leader with a passion for mental well-being and a desire to make a tangible impact? Mindset Charity is seeking a dedicated and experienced Volunteer General Manager to lead our exciting new start-up and help us empower men across the UK.

About Mindset Charity:

Mindset is a brand new UK charity committed to creating a supportive, non-judgmental environment where men can talk openly, learn vital life skills, and build the resilience needed to thrive. We believe that true strength lies not in silence, but in connection, personal growth, and the courage to seek and offer support. Our unique approach focuses on proactive mental well-being and holistic self-improvement, offering practical workshops, peer support groups, and a vibrant community.

Our Vision:

A society where every man feels empowered to openly address his mental health, pursue personal growth, and live a life of purpose and fulfillment.

The Opportunity:

This is an exceptional opportunity for a dynamic individual to take the helm of a new charity, shaping its strategic direction, operations, and growth from the ground up. As our Volunteer General Manager, you will be instrumental in bringing Mindset's vision to life, building a strong foundation, and reaching men who need our support.

Key Responsibilities:

• Strategic Leadership: Develop and implement the charity's strategic plan, ensuring alignment with our mission and vision.

• Operational Management: Oversee the day-to-day operations, including programme delivery, volunteer management, and resource allocation.

• Fundraising & Development: Drive fundraising initiatives, seek out grant opportunities, and build relationships with donors and partners.

• Financial Oversight: Manage the charity's budget, ensuring financial sustainability and accountability.

• Governance & Compliance: Ensure the charity operates in full compliance with all regulatory requirements and best practices.

• Team Building & Management: Recruit, motivate, and manage a team of dedicated volunteers, fostering a positive and collaborative environment.

• Stakeholder Engagement: Build and maintain strong relationships with beneficiaries, volunteers, partners, and the wider community.

• Advocacy & Awareness: Represent Mindset Charity externally, raising awareness of men's mental health and our unique approach.

Who We Are Looking For:

• Proven Leadership Experience: Demonstrated experience in a senior management or leadership role, ideally within the charity or non-profit sector (though commercial experience with a strong transferable skillset will be considered).

• Strategic Thinker: Ability to develop and execute strategic plans, with a clear vision for growth and impact.

• Operational Excellence: Strong organisational skills with the ability to manage diverse operations effectively.

• Financial Acumen: Experience in budget management and fundraising.

• Excellent Communicator: Exceptional interpersonal, written, and verbal communication skills.

• Passionate & Committed: A genuine passion for men's mental health and a deep commitment to Mindset Charity's mission and values.

• Proactive & Resourceful: A self-starter who can navigate the challenges of a start-up environment with initiative and problem-solving skills.

• Team Player: Ability to inspire, motivate, and work collaboratively with a volunteer team.

Time Commitment:

This is a significant volunteer role, requiring a substantial time commitment (e.g., 10-15 hours per week, flexible depending on needs and agreed upon schedule). We are seeking someone who can dedicate the necessary time to drive the charity forward.

Why Volunteer with Mindset?

• Shape a New Charity: Play a pivotal role in establishing and growing a vital new organisation.

• Make a Real Difference: Directly impact the lives of men across the UK by improving mental well-being and fostering personal growth.

• Leadership Opportunity: Gain invaluable experience leading a charity at a strategic level.

• Be Part of a Movement: Join a passionate team dedicated to changing the narrative around men's mental health.

To Apply:

If you are ready to lead and inspire, please send your CV and a cover letter outlining your relevant experience and why you are passionate about this opportunity.

Application Deadline: Friday 8th August 2025 before 5:30pm

Join us in building a stronger Mindset for men!

Are you a talented Graphic Designer looking to make a real difference?

Mindset, a brand new UK charity dedicated to men's mental health and self-improvement, is seeking a passionate and skilled volunteer Graphic Designer to help us create our visual identity from the ground up. This is a unique opportunity to shape the face of an organisation that will empower men to talk, learn, and build key life skills.

We're looking for someone who can translate our mission and vision into a powerful and memorable brand.

Specifically, we need your expertise to design our:

• Official Logo: A symbol that embodies our values of empowerment, community, and growth, using a blue colour palette to represent our focus on men.

• Core Branding Guidelines: Including colour schemes, typography, imagery style, and usage guidelines to ensure consistency across all our materials.

What you'll bring:

• Proven experience in logo design and brand identity development.

• Proficiency with graphic design software (e.g., Adobe Illustrator, Photoshop, InDesign).

• A strong portfolio showcasing your creative flair and technical skills.

• An understanding of branding principles and how to create a cohesive visual language.

• A passion for mental health awareness and a commitment to our charity's mission.

• Excellent communication skills and the ability to work collaboratively.

What we offer:

• The chance to be instrumental in launching a vital new charity.

• A unique opportunity to build your portfolio with a meaningful project.

• Flexible working arrangements – you can contribute remotely at times that suit you.

• The satisfaction of knowing your creativity will directly impact men's lives across the UK.

Ready to help us make a lasting impression?

If you're a designer who believes in the power of a strong "Mindset" and wants to contribute your skills to a great cause, we'd love to hear from you.

To apply, please send a brief expression of interest, along with your portfolio.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.

We know that the right support at the right time makes all the difference.

Family Lives provides targeted early intervention and crisis support to families who are struggling.

Purpose of the role:

To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.

Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website. We are a national service with home-based call takers county wide and a call centre in Old Hatfield Hertfordshire.

Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can last around half to one hour.

We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. You need to be a UK resident.

Our volunteers often tell us how rewarding their time with us is.

You'll be part of a compassionate community and feel a real sense of pride for what you do. You'll meet new people, gain valuable experience, and develop your skillset. We're passionate about helping people to reach their full potential, so we'll offer you full training suitable for the role, supervision from a named member of staff, including help setting personal development goals, and opportunities to increase skills and input into practice via regular Practice Development Groups.

Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.

We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.

We have remote call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link. Our next training is starting in September 2025.

Module One = Tues 16th Sept

Module Two = Wed 24th Sept

Module Three = Weds 1st Oct

Module Four = Weds 8th Oct

Module Five = Wed 15th Oct

10am to 2pm

You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely. If you are unable to attend the training however are interested, please do apply as we run training throughout the year.

Job title: Volunteer Receptionist X 5

Responsible to: Head of HR & Operations

Hours: Available Monday – Thursday

Expenses: Standard travel costs, within London, covered

Location: Office is located 12 Orsman Road, N1 5QJ, London

We are seeking Volunteer Receptionists to assist us in our Facilities department. We are looking for individuals with good communication skills, the ability to understand the needs of clients and visitors at reception and is commited and reliable. 

About Mind in the City, Hackney and Waltham Forest:

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.

We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.

Our values are:

Connected: Creating a compassionate and supportive community.

Fair:  We strive for equity- no-one's needs should go unmet.

Brave: We walk with people, offering help by doing what works - proven or new

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.

We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply.

Value-based Recruitment:

We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.

Shorted-listed candidates will be provided with some questions to help them prepare for the interview.

 How to apply:

For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.

The closing date is by 31st October 2025, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.

Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.