Volunteer roles in europe
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Treasurer
Voluntary role
15-20 days per year
Change lives, shape your community
Role details:
- Explain, guide and advise the board on the key assumptions, financial risks and implications of the charity’s budgets, operational and strategic plans
- Chair our Finance Subcommittee (four meetings per year)
- Support the Senior Leadership Team with financial matters
- Voluntary trustee role, all reasonable expenses will be reimbursed
We are looking for a Treasurer to join our Board of Trustees, and help to govern our charity finances. This is an exciting opportunity to put your financial skills, knowledge and experience to use.
To ensure our board is reflective and representative of our local communities and workforce, we strongly encourage applications from under-represented communities. Currently we are particularly seeking to increase the involvement of people under the age of 35, people with a disability, people of colour and/or LGBT+ people on our Board.
We are an advice charity based in Derbyshire, our advice makes a real and lasting difference to thousands of people, and we want you to help us continue to make a difference.
Closing date: When a suitable candidate is found
Job Type: Volunteer
Work Location: In person
Reference ID: Treasurer - CADD
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Trustee
Voluntary role
10-14 days per year
Change lives, shape your community
Role details:
- Collective responsibility for overall management, governance and strategic direction of the charity in accordance with governing document, legal and regulatory guidelines
- Voluntary trustee role, all reasonable expenses will be reimbursed
- We are particularly interested in people with experience in human resources, finance, technology and/or equity, diversity and inclusion
We are looking for new people to join our Board of Trustees, and help to govern our charity. This is an exciting opportunity to put your skills, knowledge and experience to use.
To ensure our board is reflective and representative of our local communities and workforce, we strongly encourage applications from under-represented communities. Currently we are particularly seeking to increase the involvement of people under the age of 35, people with a disability, people of colour and/or LGBT+ people on our Board.
We are an advice charity based in Derbyshire, our advice makes a real and lasting difference to thousands of people, and we want you to help us continue to make a difference.
Closing date: When a suitable candidate is found
Job Type: Volunteer
Work Location: In person
Reference ID: Trustee - CADD
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss.
You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more.
What you’ll be doing
• Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events.
• Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events.
In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
- 4 Hours per Event
Key requirements
- This role requires one reference.
Location
Region
- Scotland
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to help blind and partially sighted people in your community? Do you enjoy driving and meeting new people and live in the Edinburgh and Lothian area? If so, we want you to come and join us as a Volunteer Driver.
Our volunteers provide a friendly face and that personal touch to brighten the days for the people they drive. Our drivers can become a regular part of someone’s life and for some their journeys together may be the only chance an RNIB customer has had to get out of their home for some time.
If you are friendly, courteous and reliable then this is the opportunity for you.
How often will I be needed?
- 4 Hours per Week
Key requirements
- This role requires membership of the PVG (Protecting Vulnerable Groups) Scheme (Children and Adults) and 2 references.
Location
Region
- Scotland
Additional location information
-
Edinburgh & Lothian
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- Reliable and punctual
- Willingness to work independently
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About volunteering with Rays of Sunshine
We brighten the lives of seriously ill young people by granting wishes and providing ongoing support in hospital and within the community, but we couldn't do it without our amazing volunteers.
It's more than volunteering with us, it's making magic happen. By joining us, you'll play a crucial role in turning the dreams of seriously ill children into reality. In whatever role you take on - from helping with fundraising, events, or wishes, you'll help create memories that last a lifetime for seriously ill children and for you too.
Purpose of role
We're on a mission to grant magical wishes and create lasting memories for seriously ill children and their families. Our team is best described as small but mighty. For us to have more impact, we need the help of volunteers who can give the gift of their time to help us achieve our goals.
Our wishes are as unique as children themselves. Whether a child wants to be a princess or a fireman for a day, go to Legoland, have a UK break with their family, own an iPad or meet their favourite pop star, Rays of Sunshine works hard to make that wish come true.
Wishes are important because they give a child the chance to forget their illness and do something they could only dream of. Wishes make a child feel extra-special and bring them joy, hope and happiness. They also provide families with treasured memories of happy times to look back on.
What does the role involve?
We are looking for a creative and organized individual to support our wish granting team. You will be responsible for assisting the team with daily tasks and creative projects that support the wish journey and our families.
Duties may include:
• Work with wish team to identify new suppliers that can support with granting wishes (including discounts and gifts in kind)
• Assist with creating bespoke itineraries for our wish children (each child is sent their own itinerary which creatively outlines every aspect of their wish experience)
• Helping to source wish enhancements items for wishes (these are small gifts/toys that are sent to each child ahead of their wish)
• Assist Wish Granters with chasing paperwork from families/medical teams (this could include disclaimers, medical forms, wish forms and form an important part of the wish process)
• Booking in initial calls with families and their wish granters to discuss wishes and start the planning process (these calls are designed to learn more about the child and what their wishes mean to them)
Types of wishes that may require your support include:
• To be wishes (princess for the day, policeman for the day, etc)
• Celebration parties (end of treatment party, birthdays, etc)
• To Go (trips to the theatre, musical venues, exhibitions, etc)
• To Have (to own a laptop, gaming pc, bedroom makeover, etc)
• UK Breaks (4 night/5 day holiday anywhere in the UK, i.e. Centerparcs, Butlins, etc)
What skills do I need to have?
• Friendly, you'll be an ambassador of Rays of Sunshine whilst volunteering with us
• Computer literacy (training will be given on our internal systems, but general knowledge of word, excel, pdf, powerpoint)
• Be comfortable working as part of a team and talking to our beneficiaries (wish families, medical teams, etc)
• Ability to problem solve and manage unexpected situations/last minute requests with a calm and professional manner
• Attention to detail and discretion
• A creative approach and passion for making the child’s experience as magical as possible
Why volunteer with us?
• Make a real difference: Witness the impact of your support firsthand as you spread joy and raise awareness.
• Join a supportive community: Be part of a friendly and passionate team, connecting with people who are driven to make more wishes happen.
• Gain experience and a great way to see firsthand the impact of a wish
• Meet new people from different backgrounds and networking opportunities with like-minded people and organisations
What training and support will I receive?
• Learn about the work of Rays of Sunshine and the types of wishes you may be supporting•
• The impact of a wish and overview of the day in the life of a wish granter
• All Rays of Sunshine staff and wish volunteers must complete the charity’s Safeguarding Children training (mandatory)
• Only trained Rays of Sunshine team members and volunteers with a current DBS check can work with wish children (mandatory)
• Health and Safety Training (mandatory)
• The opportunity to shadow an experienced member of the Wish team to see a wish in progress.
Rays of Sunshine Values
Our values are at the heart of everything we do and help guide us in our mission to grant more magical wishes for seriously ill children.
• Kindness - We are kind to ourselves and others in everything we do.
• Joy - We work with fun, passion, and a sprinkle of magic
• Empowerment - We work to build confidence and nurture potential.
• Connection - We build strong connections with everyone in our wish community
• Integrity - We are honest and trusted to do the right thing.
Rays of Sunshine is committed to being an equal opportunities organisation; to promoting equal opportunities and preventing discrimination. Rays of Sunshine is also committed to safeguarding and promoting the welfare of all service users, volunteers and staff and expects all volunteers and staff to share this commitment.
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to help blind and partially sighted people in your local area? Do you enjoy driving and meeting new people? RNIB wants you to be a Volunteer Driver.
For the people they help, our volunteer drivers provide a friendly face and that personal touch to brighten their day and help get them to where they need to be.
Our drivers can become a regular part of someone’s life and for some their journeys together may be the only chance an RNIB customer has had to get out of their home for some time.
If you are friendly, courteous and reliable then this is the opportunity for you.
Transporting blind and partially sighted people from weekly support group-weekly on Fridays to Newtownabbey and monthly to Greenisland.
How often will I be needed?
- 3 Hours per Week
Key requirements
- Clean Driving licence Enhanced Access NI 2 references
Location
Region
- Northern Ireland
Additional location information
-
Covering Newtownabbey/Carrickfergus & Greenisland area
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- Good Interpersonal Skills
- Reliability, enthusiasm and patience
- Willingness to work independently.
Join the Board of Hereward College – a further education college like no other – and support them as they continue to improve the life opportunities of young people with special educational needs and disabilities.
Applications close: 9 a.m. Tuesday 26th August 2025
Location: Coventry, West Midlands
Time commitment: Chair (3 – 4 days per month), Governors (10 – 12 hours per month)
About Hereward College
Hereward College is a further education college like no other, passionate about improving life opportunities for young people with special educational needs and disabilities (SEND).
Our provision is delivered across a range of course areas, including Art & Design, Creative Media, Sport, Business Studies, ICT, Hospitality, Performing Arts & Music, English and Maths. This provision ranges from Pre-Entry Level to Level 3.
Our learners are supported by a dedicated team of 230 staff, many of whom deliver education, training, care and specific therapies. Whilst our learners may have a physical disability, a communication disorder or other learning difficulties, the one thing they will all have in common is a personal ambition to live a happy, independent and successful life. Through the dedication and passion of our staff, we can help our learners realise their ambitions by achieving some wonderful outcomes with our young people.
About the roles
To ensure that our SLT and wider staff team are supported in their continuous mission to deliver high-quality, individualised provision for our learners, support their families and retain our outstanding national reputation, we now seek to appoint a new Chair and additional governors to our board.
You will play a vital strategic role, offering insight and professional expertise to help our learners achieve successful outcomes, support their families, and help us to realise our ambitions whilst continuing to improve our outstanding national reputation.
Who we are looking for
There is a golden thread that continues to run throughout our board, and that is a passion for improving the life chances and opportunities of our learners. This ethos is something that all candidates will need to possess.
Given the varied, yet specialist nature of our provision, we would welcome applications from individuals with experience gained from a range of appropriate professional backgrounds.
Chair of the Board
Our new Chair should be someone with experience of the boardroom, preferably in a non-executive capacity as a member, committee lead or having been a Chair elsewhere previously. Alongside this, you will need to bring your experience as a senior, strategic leader who has had involvement in organisations of a similar size and complexity.
An understanding and knowledge of the SEND sector will of course be useful given our specialist context, and it will be important that the successful candidate can understand and support us within the landscape that we operate.
Given our ambitions for the future of our organisation which include estate development and the growth of our training subsidiary, we would be interested in receiving applications from candidates who have relevant business experience and who would be able to offer insight and support in realising these ambitions.
Governor roles
Having completed an assessment of the skills and attributes of our current board, we seek to appoint candidates with the following areas of expertise:
- Qualified finance professionals who are able to join not just our board but also our audit committee.
- Legal professionals.
- Those with experience of the FE and SEND sectors with specific knowledge of curriculum, teaching, learning, assessment and internships.
- Experience of business growth and development who can offer insights and support with the growth of Hereward Training Services and who would be happy to become a non-executive Director of our subsidiary.
Candidates for these additional Governor roles do not necessarily need to have had boardroom experience as we will support them with a full induction process. However, professional experience at a senior, strategic level will be important.
Peridot Partners and Hereward College are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidates will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for these roles close at 9 a.m. Tuesday 26th August 2025.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to delivering high quality care? Do you have experience working as part of a multidisciplinary team?
As a County Lead of Surrey, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.
St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident. We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county
The post will also interact with relevant Communities of Practice to share learning, advice and best practice.
If you are successfully shortlisted for this role, you will be contacted by the Hiring Manager for your area to arrange a suitable time for an interview, which will take place over a Microsoft Teams call.
The closing date for this vacancy is 13th August 2025.
We are BrightPIP, and we’re looking for our next Trustee.
Do you share our view that every baby deserves to grow up feeling safe, healthy, and loved? Do you understand how charities work? Are you good at leading small teams?
We are now looking for an additional trustee to help drive the charity forward so it can help more babies and families.
We would be interested to hear from people who have skills in the following areas to support our organisational growth and development: fundraising, marketing and communications.
Your responsibilities will include:
- Offer expertise in your specialist area of fundraising or marketing and communications.
- Support trustees to get involved in the areas where they can best contribute; and help recruit new trustees to fill skills gaps.
- Help us to adopt best practice governance for a charity of our size and ambition.
- Act as a sounding board and critical friend for the Clinical Director.
- Represent the charity at occasional external meetings and events.
- Ensure timely decision making in between meetings where needed.
Skills and experience
We are looking for someone with experience of being a charity trustee who knows the charity sector.
You could enjoy this role and make a big difference to our charity if you have:
- Experience of supporting a small organisation in your area of expertise
- Good communication and leadership skills
- Analytical and evaluation skills, demonstrating good judgement
- Competent use of IT skills
- Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
- An interest in taking a small organisation to the next stage
- A belief that all children deserve the best possible start in life
By joining our board, you will have the chance to:
· Make a positive difference to the life chances of local children.
· Take a small, effective charity to the next stage of its development.
· Expand your networks, meet new people and be part of a positive, committed team.
There are plenty of training and development opportunities you may wish to take advantage of through Community Works, the Association of Charity Chairs, ACEVO and local professional firms.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to driving excellence and innovation? Do you have experience leading a community of practitioners within the area of Driver Education?
As a Community of Practice Lead, you will play a crucial role in establishing and guiding a national community of practice. You will provide strategic leadership, coordination, and oversight across the community of practice, ensuring that efforts within the community across the country align with national standards and priorities while avoiding duplication of efforts.
As a Community of Practice Lead, you will:
- Support and lead the national community of practice.
- Inspire and guide community members to deliver impactful initiatives.
- Foster collaboration, strengthen professional engagement, and champion inclusivity and support.
- Play a critical role in shaping the future success of our organisation.
For more information about this role, please see the role description.
The closing date for this vacancy is 08/08/2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
New unit - meeting night to be confirmed
Pursuing the role.
Closing date for these opportunities is Wednesday 20th August 2025.
To apply for this opportunity please follow the link below:
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.
How often will I be needed?
- 4 Hours per Event
Key requirements
- 1 reference
Location
Region
- Northern Ireland
Additional location information
-
Currently looking for applicants within the Belfast area Only
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people • An empathetic and professional manner. • Good communications skills with active listening. • An interest in helping people access the information they need.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.
What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people
• Representing RNIB as an Ambassador for the Community Connection service
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
- 4 Hours per Month
Key requirements
- 1 reference
Location
Region
- Scotland
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.