Volunteer roles in greater london

Dear Prospective Trustee

Thank you for your interest in Citizens Advice Merton and Lambeth (CAML). This pack sets out more information about the charity, the board, the role of a trustee, and how to apply.

We are excited about the future and are looking for energetic, talented and committed individuals to help support the charity as trustees to continue its incredible work for the people of Merton and Lambeth.

What we do

CAML is one of the busiest advice charities in London.  We support individuals and families who live, work or study primarily in the London Boroughs of Merton and Lambeth and also elsewhere (dependent on service).  We also work to raise awareness and understanding of the challenging issues affecting individuals and our communities.

We were one of the first Citizens Advice services to open our doors over 85 years ago. We have had an extremely busy few years, with individuals and families increasingly seeking our support with the cost of living crisis.  Our support and services are as important today as they were when our work began.

We are part of the national Citizens Advice network of over 240 local charities that deliver advice across the country.

In FY 23/24, we supported over 25,000 individuals.  Our information, support and advice services are provided via telephone, online, video conferencing and face-to-face.  We provide face-to-face support from two CAML offices and multiple outreach venues in local communities.  Our aim is to empower people to better help themselves, but we are always here with further support if needed. 

CAML in 2025

CAML is at an important point in its history. Demand for our services continues to accelerate as high levels of hardship become an established reality for many people living in our boroughs.  The two boroughs we serve contain pockets of wealth and affluence, but also feature areas of significant poverty and deprivation where our services are most depended upon.

At the same time, similar to many charities, we face funding challenges – not least given the majority of our funds come from our local authorities. Our current turnover is over £1.2m a year. Like others, CAML faces funding challenges often related to changes in central government policies and local government financial challenges, with a need to look at new ways of diversifying income streams.

The organisation has a strong foundation from which to deliver in this difficult environment – particularly with a team that is committed to our clients and expert in giving quality advice. We also have positive working relationships with our funders, councils and partners, and a strong local reputation.

Our leadership

The operational leadership and management of CAML is carried out by our CEO, Simon Shimmens, with three senior managers and a team of around 40 staff and 20 volunteers. Short biographies of our existing trustees are available on our website.

The role of the Board

Each trustee has a responsibility to contribute to discharging the Board’s responsibilities. We do this by:

● Regularly preparing for, attending and participating in meetings

● Understanding the business of CAML

● Contributing to setting policy and strategic direction, defining goals, setting targets and evaluating performance

● Monitoring our services, ensuring compliance with our governing documents and policies and monitoring maintenance of Citizens Advice standards

● Monitoring the charity’s financial position and ensuring it operates within its means and delivers on its objectives with clear lines of accountability for day-to-day financial management

● Supporting the charity’s development through participation in agreed projects

● Actively seeking to further CAML’s strategic objectives and acting in its best interest at all times

Above all we are looking for people with strategic vision and independent judgement who together can support the charity and its executive team. As trustees we are visible to our staff and volunteers, engaging and recognising the excellent work they do. Each trustee is expected to spend time with service delivery staff and volunteers, ideally at least once a year. 

You will be a genuine team player, able to support colleagues, input constructively and positively to discussions and to support and uphold collective decisions. 

As a trustee you will support the charity’s values and objectives and will act as a positive and genuine advocate promoting the work of the charity within your personal networks and to the wider world. 

The commitment we need

Each trustee attends quarterly Board meetings and is a member of one of the delegated authority sub-committees – Finance and People – which also meet once a quarter.

While the precise nature will differ month-to-month, this is likely to average at eight to ten hours a month. This allows for board and committee meetings, reading papers in advance of these, ad-hoc actions and discussions, and visiting CAML’s services.

Board meetings are currently held in person in our Mitcham Office, with sub-committee meetings held remotely. Across the Board, we attend key events such as Volunteers’ Week and charity events/activities.

Particular skills/experiences we’re seeking

We are looking to recruit two new trustees to join our strong and dynamic Board.

We would particularly welcome applications from those with skills and experiences to help complement the current Board. Our priority recruitment areas are:

●HR: We are committed to ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward and recognition as well as staff and trustee training and development. We are seeking a trustee with senior HR experience to support the strategic oversight of our People approach.

●Accountancy: Financial oversight is an integral part of a well-functioning trustee Board. We are looking to further bolster this expertise within the Board to provide support for our Treasurer if required.

●Pensions: CAML has a legacy Defined Benefit pension scheme (closed to new entrants) and a Defined Contribution scheme. We are looking for an individual with actuarial or pension trustee skills to advise the Board with regard to our pension schemes, and whether we should be looking to make any changes.

●Legal: We are looking to further expand our legal expertise on the Board. We particularly welcome interest from individuals with experience in charity law however all applicants with legal experience are welcomed.

In addition to these skills, we would welcome applications from candidates with previous trustee experience and/or applicants who may be open to taking on the role of Vice-Chair (further information can be provided on this if requested).

The benefits of being a trustee with CAML

Although the role of a trustee is unpaid (reasonable out of pocket expenses are reimbursed), there are many reasons to join us, including:

● Being a trustee is one of the most powerful ways in which you can contribute to your local community and to a cause you care about.

● Corporations of all sizes take voluntary and community enriching activities seriously with trusteeship considered an effective method of professional development and community engagement.

● Being a trustee is a fantastic way of developing your strategic experience and oversight, giving you the opportunity to develop your critical thinking, problem solving and analytical skills.

● Being a trustee can open up your professional network.

How to apply

Follow the link to our website and complete the relevant documents at the bottom of the advert.

We are recruiting on a rolling basis and are considering applications as and when we receive them. This recruitment remains live until 30th June 2025.

All applications are considered by a trustee panel, with shortlisted candidates then invited to an interview, to take place within a month of receiving their application. 

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Position: Chair of Trustees

The Board of Trustees is the ultimate governance body for the organisation, serving as stewards of the organisation’s resources, and is ultimately responsible for Self Help UK’s strategy, operations, adherence to law and regulation, and financial management. The Trustees serve on a voluntary basis and currently meet virtually every 6 weeks.

Chair Responsibilities: The Chair leads the Board of Trustees and works closely with the Charity’s Chief Executive and Senior Management Team to achieve its goals. The Chair is responsible for key areas, including:

Strategy and Governance

• Ensuring that the Board operates effectively in the consideration, iteration, and approval of the organisational strategy in support of the charity’s mission and values.

• With Trustees, ensuring that the charity operates efficiently and effectively to fulfil its objectives

• Safeguarding the interests of the charity’s beneficiaries and providing oversight of stakeholder interests • Maintaining high standards of governance and risk management.

• Ensuring that the Board is as diverse as possible and provides the range of knowledge, skills, and experience necessary to deliver the charity’s aims.

• Ensuring the organisation is accountable and transparent in its activities.

• Maintaining compliance with relevant charitable and company legislation.

• Oversight of the Sub Committees of the board.

• Ensuring a high-performing and effective board by committing to regular appraisal and review of Trustees and board performance (including managing retirements and resignations of Trustees).

Guidance and support to the Chief Executive

• Appointment of the Chief Executive and approval of Chief Executive’s salary with the Trustees.

• Line management of and work in partnership with the Chief Executive to support them in achieving the aims of the charity.

• Support and guidance on operations, including personnel management.

Financial

• Ensuring, with the Board, sound financial oversight, including review and approval of the annual budget

• Oversight of high standards of financial management

Advocacy and fundraising

• Using personal and professional networks to help the executive with access to potential donors and supporters, including governments, international bodies, corporations, trusts and foundations, NGOs, and individuals.

• Advise and assist in raising and maintaining the charity’s profile in the UK and internationally.

Lead Board Meetings:

• Lead all aspects of meeting management.

• Encouraging discussion at Board meetings, summarising key points and ensuring decisions are made and implemented.

Remuneration: Unremunerated, but reasonable travel expenses will be reimbursed

Time Commitment: Estimated at 2 days per month, but some flexibility and the ability to offer more time on occasion are required.

Standard commitments include:

• Attending Board meetings every 6 weeks. Currently, meetings are held via Zoom

• Attendance at subcommittee meetings as necessary

• Monthly scheduled meeting with the CEO, with flexibility to respond swiftly to the occasional ad hoc issue.

• Attending, as a minimum, an annual half-day strategy session and other face-to-face events as required.

Qualities of a Chair

Essential

• Understanding and acceptance of the legal duties, responsibilities, and liabilities of Trusteeship and adhering to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.

• Commitment to the charity’s objects, aims, and values and willingness to devote time to carry out responsibilities. • Strategic and forward-looking vision in relation to the charity’s objects and aims.

• Good, independent judgement, political impartiality and the ability to think creatively in the context of the organisation and external environment.

• Good communication and interpersonal skills and the ability to respect the confidences of colleagues.

• Balancing tact and diplomacy with willingness to challenge and constructively criticise.

Desirable

• Prior experience of committee/trustee work.

• Knowledge of the type of work undertaken by the organisation.

• A wider involvement with the voluntary sector.

• Experience of chairing meetings, committee work, some experience of charity finance, charity fundraising.

• Leadership skills exercised through a period change.

ABOUT SPRINGBOARD

Springboard Youth Academy supports refugee and asylum-seeking young people who have recently arrived in the UK to help them succeed in the classroom and beyond. By combining participatory learning, life skills and holistic support into action-packed weekend, half-term and summer programming, we work to bridge the gap in support for young people left behind by the mainstream school system.

As educators and youth workers with years of experience working to offset the challenges these young people face, we launched a programme that helps young people develop their English language and self-advocacy skills whilst addressing their social and wellbeing needs, preparing them for mainstream education and helping them rebuild their lives in the UK.

We do this by providing interactive and engaging programming that combines English learning, life skills and practical and emotional strategies for young people on their journey to independence and adulthood. 

ABOUT THE OPPORTUNITY

As Springboard’s Youth Academy’s activities and ambitions continue to grow, we are seeking a Secretary to join our existing Board of Trustees. 

We’re looking for people who share our love of high quality and participatory education, as well as our commitment to supporting and platforming displaced young people. We're keen to meet people who can bring skills, knowledge and both professional and lived experience that will help us continue to refine our delivery and grow. 

We are committed to nurturing a board that is representative, diverse and inclusive. We are interested to hear from individuals with experience in governance, as well as those new to Trustee positions. We are particularly encouraging applications from those with personal experience of forced migration and Leaving Care. 

Responsibilities of the Secretary include:

• Organising meetings
• Taking minutes and summarising actions for a team
• Contributing to Charity Commission reporting
• Preparing papers for board meetings
• Convening the Chair and Director to develop meeting agendas
• Assisting with planning Springboard’s annual Away Day 

Qualities: 

• Strategic thinking
• Excellent communication skills
• Confidence and a willingness to speak their mind and ask challenging questions
• Teamwork and collaboration skills
• Understanding of safeguarding and confidentiality
• Understanding of the wider political landcape, abolitionist perspectives and commitment to challenging the hostile environment
• Independent judgment
• Commitment to making meetings inclusive and welcoming to Trustees with all levels of experience
• Advocacy and networking skills to help us build new relationships
• Willingness to offer expertise, skills and personal insight to support us
• Passion for championing work that centres newly arrived young people

TIME COMMITMENT

In line with all charities, Trustees are unpaid volunteers. Trustees must be able to commit to attending quarterly Board meetings and making time to read paperwork in advance of Board meetings. As a small charity, our resources are limited and Trustees are also asked to actively contribute their skills in relevant areas. As a guideline, Trustees must be prepared to offer a minimum of two hours per month to the charity. 

As Secretary, you will be required to spend approximately 1-2 hours prior to each quarterly meeting supporting with preparation. We also require new Trustees to spend one day on site during one of our programmes to get a feel for the work, as well as undertake Trustee and Safeguarding training, within the first three months of starting the role. Board meetings are currently held virtually, and, where possible, are arranged at least two months ahead. On occasion, Trustees will be required to respond by email or phone in relation to issues that arise outside of Board meetings. Travel costs will be covered if they are a barrier. 

Lived Experience Sight Loss Trustee - Focus Birmingham – Empowering Lives and Shaping the Future

Focus Birmingham’s (Focus) Trustees are all volunteers, playing an essential role in overseeing the charity’s activities in partnership with the Board of Trustees. The CEO and Senior Leadership Team (SLT) manage the day-to-day running of the charity, but it is the Board of Trustees that holds ultimate responsibility for ensuring the charity continues to grow and delivers on its vision.

The purpose of this trustee role is to bring a ‘lived experience’ perspective to help shape the future of our organisation. You will ensure our services reflect the diverse needs of the people we support and help us advance our mission of improving lives by creating opportunities for people with care and support needs. This role will help them feel empowered to live life to the full and unlock their potential.
 

Key Responsibilities

• Co-production Strategy: Ensure the development and implementation of a co-production strategy in collaboration with the Board and Senior Leadership Team that promotes meaningful involvement of the people we support in decision-making processes.

• Engagement and Participation: Ensure that the Board and Senior Leadership Team champion the active engagement of the people we support in all aspects of the organisation, including programme design, service development, and policy formulation.

• Advisory Groups: Support the Senior Leadership Team in establishing and maintaining advisory groups or panels made up of the people we support, their families, and carers, ensuring their voices are heard, and their perspectives are considered.

• Training and Capacity Building: Provide advice on the development of a learning and development strategy that equips staff and volunteers with the skills to provide person-centred care.

• Feedback Mechanisms: Work with the Board and Senior Leadership Team to implement effective feedback mechanisms, surveys, and evaluation tools to gather input from individuals with care and support needs on the charity’s activities.

• Advocacy: Advocate for the rights and autonomy of the people we support both within Focus Birmingham and in the wider community. Raise awareness of the importance of co-production.

• Policy and Governance: Review, provide advice, and contribute to the development of policies and governance structures that ensure the people we support have a genuine and influential role in the organisation.

• Collaboration and Teamwork: Collaborate with fellow Trustees, staff, and volunteers to embed co-production principles across the organisation. Provide guidance and mentorship to staff involved in co-production activities.

What Difference You Will Make and What You Will Achieve

This is an exciting opportunity to make a significant impact by ensuring that individuals with care and support needs are at the forefront of decision-making:

• Networking: Build connections with disability advocates, self-advocacy groups, and stakeholders.

• Professional Development: Gain valuable experience in not-for-profit governance and co-production practices.

• Personal Satisfaction: Contribute to a cause that empowers individuals with care and support needs, helping them exercise their agency and unlock their potential.

How to Apply

If you are committed to empowering individuals with care and support needs and promoting their active participation in shaping Focus Birmingham’s future, we invite you to apply for this trustee role. Your lived experience and expertise in co-production will be instrumental in helping us achieve our mission of improving lives by creating opportunities for people with care and support needs, so they can live life to the full and reach their full potential.

To apply, please submit a completed application form via CharityJob.

Additional details about the role can be found in the attached recruitment pack. If you require any reasonable adjustment to support your application for this role, please contact Focus Birmingham via the details in the recruitment pack.

Closing Date for Applications: 11/05/25

5 x Trustee Position including one Treasurer Role

 3ST (Third Sector Together) North West London Voluntary and Community Sector Alliance

About Us

3ST is the alliance of the voluntary and community sector across North West London's Integrated Care Board (ICB) region. We support the voluntary, community, and social enterprise (VCSE) sector in influencing and engaging with our health system while supporting the delivery of meaningful services. Our mission is to increase the VCSE sector's contribution to addressing health inequalities, improving service quality, and supporting healthier lives across North West London.

The Opportunity

We are seeking an experienced professional to join our Board of Trustees, bringing expertise in one or more of the following areas:

• Financial Management and Accounting

• Procurement and Contract Management

• Human Resources

• Corporate Governance

Key Responsibilities

1. Governance

· Ensure the charity is carrying out its purposes for the public benefit.

· Safeguard the charity’s reputation, values, and mission.

· Ensure compliance with the Charity Commission’s regulations, the charity’s governing document, and relevant UK laws.

· Support the development and monitoring of organisational policies and procedures

2. Strategic Oversight

· Contribute to the strategic direction of 3ST, ensuring alignment with our mission and values

· Monitor the implementation and effectiveness of agreed strategies and objectives.

· Guide the development of procurement and contract management processes

3. Financial Management

· Approve budgets and ensure proper financial oversight, including adherence to charity accounting standards.

· Ensure the charity has sufficient resources to operate sustainably and responsibly.

· Assess and manage financial risks appropriately.

4. Risk Management

· Identify and evaluate potential risks, ensuring appropriate measures are in place to mitigate them.

· Maintain safeguarding practices to protect beneficiaries, staff, and the reputation of the charity.

5. Legal Compliance

· Ensure the charity meets its legal and regulatory requirements, including filing annual returns and accounts.

· Ensure adherence to data protection and equality legislation.

6. Advocacy and Representation

· Act as an ambassador for the charity, fostering positive relationships with key stakeholders and partners

· Uphold and actively promote the charity’s values and aims.

· Support the Alliance's representation and influencing work across the health system

· Champion the role of the VCSE sector in addressing health inequalities

________________________________________

Person Specification

Essential Experience and Skills

· Senior-level experience in either finance, procurement, or governance within the public, private, or voluntary sector

· Understanding of charity governance and trustee responsibilities

· Strong analytical and problem-solving abilities

· Experience in strategic planning and risk management

· Excellent communication and interpersonal skills

· An understanding of or connection with North West London.

Desirable Experience

· Knowledge of the health and social care landscape in North West London

· Understanding of integrated care systems and NHS structures

· Previous board or trustee experience

Personal Qualities

· Commitment to reducing health inequalities and improving community wellbeing

· Strong ethical principles and commitment to public service

· Ability to work collaboratively as part of a diverse board

· Strategic thinking and ability to analyse complex information

Time Commitment

· Board meetings bi-monthly (6 per year)

· Annual Board Strategy Away Day

· Additional time for document review and strategic planning sessions

Remuneration

This is a voluntary position. Reasonable expenses will be reimbursed according to our trustee expenses policy.

Law and Human Rights Records Volunteer Intern

Democratic Progress Institute

London based.

Next available volunteering role: beginning of May 2025or immediate start.

Full-time or part-time (3-4 days per week for a minimum of three months)
Closing date and interviews: recruitment on rolling basis

Fluency in English and computer literacy is essential.

The Democratic Progress Institute (DPI) is seeking to appoint several Law and Human Rights Records Volunteer Intern with an interest in our work relating to Human Rights. We are offering a number of internships to outstanding candidates. Admission to our internship program is on a rolling-basis, lasting at least three months, and is unpaid. The successful candidates will be current undergraduate or a recent international law, political science or international relations graduate.

Volunteers recruited to DPI’s International Law Department will assist documentation/organisation of human rights issues, legal materials, ECtHR judgments.

The suitable candidate will be available ideally full time (Monday to Friday, 9.30 to 17.30) but other arrangements can be made. You will have the opportunity to assist with the general work of the legal department for a period of three to six months, with a particular focus on our legal casework and on the implementation of ECtHR judgments. Candidates are expected to have excellent verbal and written English skills, a strong visual eye, good attention to detail and strong organisational skills. Working well either alone or as part of a team, you will have experience of working with a diverse range of people.

Those interested should send a CV and Cover Letter stating your interests and experience. The candidates will be selected on the basis of their experience and suitability for the role. Please also state your availability and how many days you are available per week (minimum requirement of 3 days).

This is an in person internship and therefore it’s imperative that successful candidates have the right to work in the UK. 

Note this is an unpaid internship, however interns will receive a stipend for lunch.

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Are you keen to make the workplace fun and engaging for our great people providing great care through the power of cycling?

• An expected time commitment of twice a month
• Volunteer role, expenses paid
• Location: West London

 Using your own bicycle to live by your own values and love of cycling and embed them into the role

 Confident in speaking with others and encourage others to model same behaviours

 Create, promote and maintain a Trustwide Bicycle User Group

 Organise a group of specific ride events with the support from the Travel and Transport Department, encourage people from under-represented groups to take part

 Promote events through advertisement and branding with the support of the Communications and Facilities team.  An expected time commitment of twice a month

 Adhere to the relevant policies and procedures of the Trust, including Infection control, Health and Safety, Safeguarding, Equality and Diversity, Data Protection and Confidentiality policies

 Opportunities to get involved in other areas of the Trust’s work, including our NHS careers

Could You Help a Young Refugee Find Their Path?

Are you passionate about supporting young refugees and asylum seekers as they begin their journey into the UK workforce? Become a Volunteer Mentor with Breadwinners!

What Does a Volunteer Mentor Do?

As a volunteer mentor, you'll be paired with a young person in one of our two core programmes:

• Risers Programme (2 months): For young asylum seekers aged 16-24 who are awaiting refugee status.
• Breadwinners Programme (6 months): For refugees with the right to work in the UK, helping them gain vital skills and experience.

Most mentors will work with our Risers, as this program is more fast-paced, but opportunities exist to mentor our Breadwinners too.

Your role? Help your mentee gain hands-on work experience at one of our weekend market stalls and lead weekly 1:1 mentoring sessions. These sessions are designed to develop employability skills, explore future goals, and foster social connections. Many of our mentors build lasting relationships with their mentees even after the program ends.

Time Commitment:

• Market Shifts: 2 hours per weekend (Saturday or Sunday).
• 1:1 Mentoring: 1 hour per week, in person or online, to support career development.
• Ongoing Support: Stay in touch via text or calls during the week to help with logistics and provide encouragement.

What Our Graduates Say:

“Having a mentor helped me feel more confident. I could ask questions, felt motivated, and learned new things. It was nice to have conversations about my future and how to succeed.”
— Sura, Risers Graduate

Who Are We Looking For?

You don’t need special qualifications to be a mentor—just a good understanding of working in the UK, strong communication skills, and a passion for helping young people succeed. If you’re ready to make a real difference and become part of a fun, supportive community, this role is for you!

Feeling Inspired?
Apply today and join us in helping young refugees build brighter futures!

We recruit every January, April, July, October.