Volunteer roles in mole valley, surrey

Spires, a South London homelessness charity, is seeking trustees to support its mission and growth.

About Spires

Spires is an award-winning charity that has been working with homeless and disadvantaged people in Streatham, South London, since 1990.  Working with some of the most isolated and vulnerable in our society, we support over 900 men and women every year.

Our vision and aim is to be the best support that we can in helping people move from lives of distress, isolation and insecurity to a future of greater stability and hope. The majority of our clients are homeless or have insecure accommodation, with many also facing complex issues such as long-term unemployment, problems with poor mental and physical health, addiction and substance abuse, or they may even be imprisoned by sex work.

What will you be doing?

Trustees at Spires are responsible for overseeing the charity’s strategic direction and ensuring its long-term sustainability. Key responsibilities include:

• Strategic oversight: Help shape and support Spires’ evolving strategy
• Legal and regulatory compliance: Ensure adherence to governing documents, charity law, and relevant regulations
• Financial oversight: Together as a board, approve annual budgets, monitor financial performance, and support the Treasurer in maintaining financial health
• Resource management: Ensure that the charity’s resources are used effectively to meet its mission
• Support and challenge: Engage actively in board meetings, offering advice, support, and constructive challenge
• Ambassadorship: Promote Spires within your networks, helping raise its profile and attract support for its mission
• Uphold best practices: Ensure high standards of governance, transparency, and accountability throughout the organisation

This role is mainly home-based

The board meets six times a year, with an estimated time commitment of around 4 hours per month.

Please request the candidate pack for more information.

What are we looking for?

We’re seeking trustees with the following attributes:

• Commitment to Spires and its mission
• Good, independent judgment and strategic vision
• Willingness to speak up and share your opinions
• Understanding of legal duties, responsibilities and liabilities of trusteeship
• Willingness to devote the necessary time and effort to duties as a trustee
• Ability to work effectively as part of a team
• Creative thinking and problem-solving skills

We welcome applicants from all backgrounds but are particularly interested in those with experience in marketing, social media, fundraising, finance, governance, or legal compliance. Additionally, lived experience of homelessness or related challenges is highly valued, as we strive to ensure our board reflects the community we serve.

No prior trustee experience is required - just a willingness to contribute time, expertise, and fresh perspectives.

What Difference will you make?

By joining Spires as a trustee, you will directly influence the charity’s ability to support homeless and at-risk individuals. Your contributions can help shape policies, enhance fundraising efforts, and strengthen governance, ensuring Spires can continue providing life-changing services. Whether by improving financial oversight, increasing community engagement, or advocating for those in need, your involvement will play a vital role in improving lives and preventing homelessness in South London.

Why we want you

Local groups across the UK are run by volunteers and offer friendship and support to people living with Parkinson's and their families and friends. Each group has a committee, who work together to plan the groups activities or fundraising - all in line with Parkinson's UK guidelines.

What you will be doing

• Keep up to date about the news and developments of Parkinson's UK more widely, sharing these with the group
• contributing ideas for fundraising, activities and speakers
• sharing experiences with the committee and connecting with the local community
• helping to prepare for and clear up after group meetings
• assisting at fundraising events and any activities arranged by the branch
• taking notes / minutes at meetings and events

The skills you need

• be a good communicator, as you will be working with a wide range of different people
• Honest; you'll know when to ask for help, or when tasks might be seen as less important, and able to share that with Parkinson's UK and your group
• be collaborative and team focused, as you will take part in regular meetings and discussions
• be motivated and reliable, and able to show patience and empathy when dealing with sensitive situations

What's in it for you

• Play a crucial role in the local Parkinson's community, making new friends and building connections
• You'll be part of a pioneering organisation, committed to finding a cure and improving life for everyone affected by Parkinson's - in your local area and beyond
• Gain valuable organisational, administrative and people skills

Disclaimer

It's important that people affected by Parkinson’s can trust us with their personal information. In this role you could be handling personal or sensitive data, so by undertaking this role you'll need to complete our Advanced Data Protection training. Your Parkinson’s UK staff contact can help you do this.

    VOLUNTEER/GLD ONLINE

Unleash Your Passion, Volunteer Online with IHF!

Make a difference from anywhere in the world: Join the International Humanity Foundation

(IHF) and help us empower marginalized children and communities (in location) while offering

an opportunity to learn and practice (online).

Join our Global Leadership Development program in one or more of the following divisions or teams:

A. Human Resources (HR): Master essential HR skills while supporting our global team. Assist

with applications, interviews, calendars, and more.

B. Finance: Gain valuable financial experience while managing funds responsibly. Help us track

donations, process grants, and ensure financial stability.

C. Education & Administration: Make a lasting impact on children lives. Develop curricula,

mentor youth, and contribute to various educational projects.

D. Media & PR: Share our stories and amplify our impact. Use your talents in media, graphics,

translation, or writing to connect with the world.

Benefits:

● Make a real difference: Contribute to a meaningful cause and change lives.

● Gain valuable skills: Enhance your knowledge and develop new abilities.

● Connect with a global community: Collaborate with passionate volunteers from diverse

backgrounds.

● Flexible and rewarding: Volunteer from the comfort of your home on your own schedule.

No matter your experience, you can make a contribution! We welcome individuals with various

skills and levels of expertise.

This life changing experience impacts you as well as the children and communities we serve.

_________________________________________________________________

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking for a new Treasurer for our Trustee board, to join us and help lead and shape the future of the organisation.

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking for a new Chair for our Trustee board, to join us and help lead and shape the future of the organisation. 

Bgen, the Botanic Gardens Education Network, is seeking a new Treasurer Trustee to join its Board. This unpaid voluntary role offers a unique opportunity to support a small, but passionate charity at a pivotal moment in its growth.

Bgen is a specialist support network for professional plant and natural world educators. We help our members to connect people and plants in innovative and engaging ways, through online events, face to face training and networking events and our Annual Conference.

We are looking for a Treasurer who will bring enthusiasm, commitment, fresh perspectives and who will broaden the diversity of thinking on our Board. The successful candidate will combine professional financial knowledge and experience with a deep commitment to supporting our mission in this vital non-executive role.

As our new Treasurer trustee, you will play an active role within the Bgen Board and provide leadership on its financial health, ensuring robust processes, accurate records and sound-decision making with transparency and accountability.

This is an exciting opportunity to join the dynamic Board and support our work to empower plant and environmental education and engagement professionals across the UK.

Availability and commitment

 As a Board member you will need to be able to attend up to six board meetings per year (held online) and the Annual General Meeting, organised in January – February each year. You will also spend around 2 -3 days per quarter in between meetings, to prepare the quarterly accounts, provide advice and coordinate payments, with support from the Bgen Coordinator and Bgen Bookkeeper. Days may vary throughout the year, depending on activity.

On October 7th, we are hosting a Bgen Board Strategy Away Day at Birmingham Botanical Gardens and your attendance would be extremely helpful.

This position would be for a period of three years minimum (term can be renewed after this time).

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Fulham Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).  

How to apply 

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

As exciting plans for a new National Centre for Music (NCM) at Edinburgh's former Royal High School progress, we are searching for a Chair and Board of Trustees to help bring this iconic, cultural destination to life.

From our home in the former Royal High School building on Calton Hill in Edinburgh, the National Centre for Music will become an energising force in Scotland’s music sector. Through a variety of programmes and partnerships, the centre will nurture and celebrate music making from across Scotland. It will present a striking programme of music – across all genres – for audiences to enjoy within a spectacular location, as well as supporting artists and organisations to develop new projects, skills, networks and profile. Nestled within two acres of beautiful, landscaped gardens, the centre will be open every day for people to enjoy and expand their musical passions.

We are looking for around four new trustees, including a Chair, to work closely with our executive team to develop and launch the organisation -  defining the brand, setting the business model and staff team, establishing business partnerships and ensuring integration and collaboration with the music sector, as well as with Edinburgh and Scotland’s wider cultural infrastructure.

During these early years, there is expected to be five board meetings per year, plus one strategy development day. Given the nature of the project, it’s hoped trustees will offer their expertise in leading working groups and attending workshops.

As we launch ourselves as a new national player, we need fresh entrepreneurial thinking to build an innovative, resilient organisation. We are particularly seeking candidates with expertise in:

- Business development
- Brand and marketing
- EDI (Equalities, Diversity and Inclusion) 
- Finance

We also want to ensure the music community at large feels represented in our governance and welcome applications from musicians. So whether you’re an experienced Trustee or someone who has never been on a board before, if you have first-hand knowledge of the music sector in Scotland or feel truly passionate about what we’re trying to achieve, we’d love to hear from you – and we’ll make sure you feel welcome and supported.

Job Title: Volunteer Marketing Manager
Reporting to: Operational Director
Hours: 4 to 6 hours per week (we can be flexible and work with your schedule)

Willowbrook Farm Charity

Willowbrook Farm Charity exists to create nurturing educational and cultural spaces in the Oxfordshire countryside that are welcoming, inclusive, and accessible to communities who have been historically underrepresented in rural environments — including people from racialised backgrounds, neurodivergent individuals, and young people with diverse learning needs.

In partnership with Willowbrook Farm (www  willowbrookfarm  co  uk), where we host our activities, we aim to build a nationally recognised centre of excellence that supports personal growth, wellbeing, and connection with nature. Through hands-on learning, community building, and cultural exchange, we empower individuals and groups to explore sustainable living, ethical land stewardship, and the transformative potential of nature-based education.

Our Values

Community
We foster a culture of care, connection, and belonging. We create space for people to come together in joy, learning, and mutual support, building relationships rooted in respect and shared purpose.

Stewardship
We honour the land as a living system and recognise that the wellbeing of people and nature are deeply interconnected. We are committed to nurturing the next generation of ethical and responsible stewards — who care for the earth, each other, and future generations.

Equity & Inclusion
We are dedicated to removing barriers so that people of all identities, backgrounds, and abilities can access and participate fully in experiences of farming, countryside living, and sustainability. We celebrate diversity and work to create welcoming spaces where everyone can thrive.

Connection with Nature
We centre our actions on a deep respect for the natural world. We believe in restoring and nurturing the bond between humans and nature, creating a place where both can flourish in harmony.

Job description

We are thrilled to welcome a Marketing Manager to work alongside our Operational Director at a pivotal time for our charity.

After a challenging period of inactivity due to the impacts of Covid, we are excited to embark on a new chapter, as we are ready to restart our activities in 2025 and to develop our projects and create a positive impact in our community.

This is a unique opportunity for those eager to be part of a project evolving from its early stages to the launching of new initiatives. The volunteer will have ample opportunity to learn about charity structure, develop skills within the third sector, grow with the charity and see the results of their work as the charity develops.

What this position entails

The Marketing Manager will be responsible for formulating our marketing strategy, creating content, and managing the brand, while also laying a solid marketing foundation for the organisation.

Collaborating with the operational director, the manager will lead the crafting of our organisational strategic plan to implement marketing initiatives. This role involves developing our brand, enhancing communication and our online visibility, as well as providing robust support to the fundraising team in reaching our fundraising objectives by optimising digital presence, events and grant applications.

The ideal candidate should be capable of working autonomously, leading all facets of our marketing efforts, and managing a team. We seek a professional with experience in start-ups who can develop a brand from its inception and navigate budget limitations using free tools.

A key aspect of this position is the ability to strategically oversee and assist with marketing our fundraising events, which will take place during the summer months, as such experience with events is essential.

What do you need to become our Marketing Manager?

Essential:

• Proficient in Marketing plan development and execution

• Manage content creation with our assistants' support

• Brand management

• Manage engaging content for newsletters, social media, websites, and print materials

• Maintain brand consistency across all platforms and act as a brand guardian

• Social media and digital marketing

• Track performance metrics and optimise strategies for improved reach and effectiveness

• Ensure alignment between marketing campaigns and fundraising initiatives.

• Prepare and manage press releases, working with external PR agencies when required

• Organise and coordinate charity events, sponsorships, and marketing functions to enhance brand exposure

• Develop a framework for expanding the marketing function as the charity grows

• Identify and implement process improvements and new initiatives to support charity growth.

• Ability to manage a team.

Who should apply:

• A senior marketing professional (3 years + of experience) with solid all-around marketing experience.

• A marketing manager keen to bring their ideas to the table or a marketing executive seeking a step up into a marketing manager's job

• Strategic experience

• Ability to work with limited resources

• Those looking to help lead the development and growth of our charity

• Solution-focused with good interpersonal skills.

• Logical in approach, influential and able to develop creative solutions

• Excellent verbal and written communication skills at all levels, including active listening

By getting involved you will gain:

· A chance to expand your skills in charity strategic operations.

· This is an excellent opportunity for professionals eager to utilise their talents to address community needs and contribute to reducing inequality.

· This presents a remarkable opportunity for individuals looking to contribute to community projects from their inception to the establishment of activities.

 
Location: Fully Remote. But we welcome those who can come and visit the farm to understand more about us and attend events.

Commitment:

The estimate of time needed is 4 to 6 hours a week, and we welcome those volunteers that can offer more, although it is not a requirement for the role.

We can be flexible and work with you to find hours that fit ours and your schedule, including out-of-office hours and weekends- all help is much appreciated!

As a volunteer-led charity, we prioritise volunteers who want to become part of our operational team rather than those looking for a temporary assignment, as this role will involve a substantial amount of leadership. Therefore, we won’t accept applications from volunteers who cannot commit to at least 5-6 months with us.

How to apply:

Please send your CV and cover letter demonstrating your relevant experience and why you would like to get involved with our charity. 

Candidates must have the legal right to work in the UK at the time of application.

Interviews will be scheduled as the applications come in.

If we find some great candidates, we may close the vacancy earlier than the application deadline mentioned. So don't delay - apply today!

Help children as Trustee of an innovative, enterprising Tees Valley Charity that is increasingly supporting children in care through fostering and a planned residential provision. Join an agency that transforms children's lives.

What will you be doing?

You will join us at an exciting time as we pursue growth of fostering and residential services, as well as growth of our early help offer. 

You will work across the Charity and the subsidiary fostering company (which we will amalgamate back into the parent Charity). 

You will have a particular focus on helping the fostering agency drive growth, ensure regulatory compliance, and deliver excellent care for children and support for foster parents. You will provide support and challenge to the management team.

You’ll contribute 2 to 6 hours a month. The Charity board meets every 8 weeks (shifting to quarterly after September) and the fostering board meets every 8 weeks. 

You’ll join a Charity that’s brought £millions of investment into Tees Valley and that helps over 1000 local people a year. We’ve been runners up at the national Charity Governance Awards and ‘community’ winners at the Hartlepool Business Awards. 

We are looking for experienced professionals who share our values and want to help. 

What are we looking for?

At this time we are specifically looking for Trustees with some of these areas of skills or experience:

Business development 

Safeguarding management

Fostering or children's residential care or childrens social work management 

Financial management 

What difference will you make?

We want to help children and family members heal from trauma, primarily through helping them develop a network of nurturing, loving and appropriately challenging relationships with people in their close and wider communities. Any small surplus we make from helping children in care will be diverted into work to help families stay together and thrive. You will join a team that strives to make this difference. You will help ensure the Charity keeps a strong focus on children and young peoples needs whilst being sustainability and ensuring the agency manages the risks associated with growth and investment in new services. 

Before you apply

After expressing an interest through the site, we'd welcome an initial conversation with our CEO and/or Chair. After that, we usually  take applications to the Board for consideration. This is usually quite a quick process. 

Are you passionate about improving healthcare in your community? Do you have expertise in fundraising, philanthropy or corporate partnerships and want to use it for good? Join St George’s Hospital Charity as a Trustee and help us deliver transformative change for patients, families, and NHS staff.

Why Join Us Now?

St George’s Hospital Charity supports St George’s University Hospitals NHS Foundation Trust, home to world-leading care and the setting of 24 Hours in A&E. Following the voluntary merger on 1 August 2024. City St Georges University has become one of the largest higher education destinations for London students, and a powerful multi-faculty institution with a distinctive focus on professional education and research at the frontier of practice.

This is a pivotal moment to shape the future of our fundraising and impact for 10,000 staff members and 1 million patients we serve every year.

We’re Looking for a Fundraising-Focused Trustee

We are seeking a new Trustee to bring insight, experience or networks in one or more of the following areas:

• Major gifts and high-net-worth individual (HNWI) engagement
• Philanthropy and strategic giving
• Corporate partnerships
• Business development or entrepreneurial leadership

You’ll work alongside our dynamic Board and Executive Team to shape and strengthen our high-value fundraising strategy. Your input will help us grow income from £3 million to £5 million over the next four years.

What You’ll Bring

You don’t need to be a seasoned fundraiser—but you do need to bring passion, strategic thinking, and a desire to use your skills to support transformational change.

We're particularly keen to hear from candidates who:

• Live locally or have strong connections to the communities we serve
• Have professional expertise in business, finance, philanthropy, or communications
• Can champion our work and help expand our reach and influence
• Reflect the diversity of our communities, especially individuals from Black, Asian and global majority backgrounds, those living with disabilities, or across a broad age range

What’s In It for You?

Make a Lasting Impact – Help shape how we care for patients, families, and NHS staff.
Grow Strategically – Influence a growing charity with ambitious goals and strong leadership.
Develop Your Skills – Enhance your governance, leadership and strategic thinking.
Join a Passionate Team – Be part of a warm, supportive and committed Board of Trustees.

Time Commitment

• 4x Board meetings per year (in person, Tooting)
• 4x Fundraising Sub-Committee meetings (online)
• 1x annual strategy day
• Occasional attendance at fundraising events or activities

About Us

St George’s Hospital Charity funds projects that go beyond the NHS—enhancing care, supporting staff wellbeing, and funding cutting-edge research and equipment. We support St George’s Hospital in Tooting, Queen Mary’s Hospital in Roehampton, and community services across South West London.

Recent milestones include our largest-ever appeal, Time for a Change, to transform children’s services and our continued investment in the arts, wellbeing and mental health support for NHS staff. Read more about our impact: Reports and Financial Statements - St George's Hospital Charity

NACE is the UK’s leading charity that supports and champions the education of more able learners. With over 40 years of experience, NACE works with a diverse network of member schools, leaders in education and practitioners to increase challenge for all learners. We believe that that all young people, including the more able, are entitled to have the opportunity to develop their abilities without limits – no matter what barriers to learning they may face and no matter what school they attend.  

Please only apply if you have the right to reside and work in the UK.

To support NACE its strategic objectives and advance its plans for the future, NACE is seeking to appoint a Finance Trustee to join the Association’s Board who has a passion for public service as well as sufficient time at their disposal to positively impact the lives of young people. Whilst an interest in or knowledge of education is desirable, it is not a pre-requisite because the role includes holding the executive leaders of NACE to account plus agreeing and overseeing the strategic direction of the organisation, whilst ensuring that resources are deployed to achieve maximum effectiveness and financial sustainability underpins all activities and operations that NACE undertakes.

Key responsibilities:

• Maintain an overview of the Association's affairs and advise the Board appropriately;

• Ensure the charity’s money is safe and properly used;

• Ensure that the Charity has an appropriate reserves policy;

• Ensure the Association's compliance with legislation;

• Support the CEO in preparing for the annual audit, or independent examination, ensuring that the accounts are examined in accordance with SORP and FRS 102, and implement any recommendations by the auditor/examiner;

• Review of management accounts and budgets prior to presentation to the Board;

• Keep the board informed about its financial duties and responsibilities;

Terms of appointment:

The initial term is for a period of 3 years. One third of the Trustees must retire every two years. Subject to remaining eligible to be a Trustee, a retiring Trustee may be re-appointed. The maximum term of office for a Trustee should be 9 years, with 2 cycles of 3 years with the option of a further 1, 2 or 3 years. The Trustees meet 4 times each year as a Board. 3 of these meetings are now held online in September, November and March. The final meeting of the academic year is held in-person in June. In addition, meetings are held, as required, between the Chair, Finance Trustee and CEO to monitor and adapt the organisation’s response to schools’ priorities. 

If you are interested in applying to join the NACE board, please send us your CV and an expression of interest by Friday 9th May. Interviews will take place on Thursday 15th and Friday 16th May. The interview process will involve current Board members so you will have the opportunity to meet some of the people with whom you could be working in the future. Trusteeship is a voluntary, unpaid role, but if you possess the energy and skills to make a real contribution to enhancing the educational achievement of young people, you will find the work extremely rewarding. If you want to make a difference and you share the ambitions and aspirations of the current NACE Board, please apply to become a Trustee. You will be warmly welcomed. 

 About the opportunity

This role involves supporting with events in your local area throughout the year.

There is no minimum commitment for the role. Times will vary depending on the requirements of the event. You will be provided with an event brief beforehand to ensure you are happy with the requirements for that activity.

By volunteering you will:

• Be a valued member of the Charity
• Can work with dogs without lifelong commitment or costs associated with dog ownership
• Be able to meet like-minded people
• Gain practical experience in the field of canine care and welfare.
• Have fun by joining a friendly, enthusiastic, and supportive team of volunteers.

‘With out the continued hard work and support from our volunteers, we would not be able to provide our clients with our life changing dogs’​

What is involved

• Raising awareness of Canine Partners and what we do by speaking to event attendees
• Promoting fundraising activities at the event (selling raffle tickets etc)
• Handing out leaflets, taking donations
• Set up and pack away on event day
• Passing on any leads to the Community Fundraising team

What we require from you

• Age 18 or over
• Access to your own transport with flexibility to visit various locations
• Polite, confident, and personable manner
• Excellent customer service skills
• Most opportunities require standing for the duration of the session and/or being in a busy environment. Please advise us if you have any concerns about this, and we will do our best to support you.

Support and Training

• Payment of expenditure such as mileage to and from an event.
• Dedicated point of contact in the fundraising team
• Pre-event briefings outlining the requirements of the event
• Volunteer clothing and ID badge
• Access to our volunteer portal with many resources for your use.
• Invitation to join our Official Canine Partners Community Facebook Group

Role: Welcome volunteer

Team: Tooting Hub – CARAS ESOL (Youth/Adult)

Supervised by: Team Project Coordinator

Location: Tooting Hub site

Activity times: Monday or Wednesday

Time commitment: 2 hour shifts on a rolling basis.

We ask that volunteers commit for a minimum of 4 months

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work:

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.

About the Role:

We are currently recruiting a team of volunteers to join our new Welcome team at Tooting Hub. This is a new role. Welcome volunteers will provide a friendly face to existing community members attending our regular projects. They will also be the important ‘face of CARAS and our welcome at the door’ to people attending projects for the first time, to visitors and to people dropping in unannounced to enquire about CARAS’s service. Volunteers will meet and greet, and ensure all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting. There will be an administrative element to the role (updating registers and emailing enquiries to CARAS staff, for example).

Who will you be?

We work hard to ensure our services feel welcoming and inclusive. It is important that this new team is representative of our diverse local and internal CARAS community. Whether you are new to volunteering with CARAS or are a regular volunteer looking to vary your role or a community member wanting to develop some leadership skills or volunteering experience, this might be the exact project for you.

Volunteer Tasks and Responsibilities: 

· Signing up to a shift/s on the Tooting HUB welcome team rota

· Able to be at Tooting Hub in person to complete agreed shifts

· Welcoming staff, volunteers, existing and potential new community members and visitors

· Ensuring all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting

· Ensuring everyone completes the onsite register on arrival to comply with safeguarding, health and safety and fire evacuation policies

· Taking agreed initial intake information for new / drop in visitors wanting to attend a taster activity

· Conducting induction tours of the building and introductions to facilities, key staff, and partners

Requirements (all experience can be from paid or voluntary roles): 

Essential: 

· A calm, friendly, kind, and patient approach

· Happy and confident to meet new people and put them at their ease

· Excellent communication skills, especially with people with varying levels of English

· To be non-judgemental and able to engage with people from diverse backgrounds

· Confidence in using one’s own judgement to follow agreed policy

· Good IT admin skills in using Microsoft office, outlook, Google search, online forms etc

· A commitment to confidentiality and data protection

· Punctual and reliable

· To be able to volunteer on Mondays or Wednesdays for a minimum of four months

Desirable:

· Lived experience of seeking sanctuary and/ or the UK immigration system.

· Personal experience of working with people seeking asylum.

· Proficiency in one or more of the following community languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.

We will prioritise applicants with lived experience of the asylum process.

Benefits to Volunteering:

· Learn about issues relating to refugees and people seeking asylum.

· Work as part of a friendly, welcoming team.

· Develop your skills and competencies.

· Be able to access relevant training, including safeguarding training.

· Obtain a reference from us relating to your placement after 3 months’ regular volunteering

· All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. *

· You will also receive training and support relevant to your specific role.