Volunteer roles in north west
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a good listener? Are you able to manage group conversations and ensure people feel comfortable together and that groups run smoothly? We need you to facilitate our Talk and Support weekly telephone groups that offer blind and partially sighted people the opportunity to socialise with others when the regular group facilitator is unavailable. This is a telephone-based role that you can do from home. You will need access to a landline or mobile phone We ask you to commit to covering up to 3 groups per week, although this will vary on a week by week basis. Each group you cover will last for one hour.
Home based
- This role is home based
Additional location information
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Home Based: over the telephone (this role requires you to have a landline or mobile telephone)
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- Effective listening skills;
- Good verbal communication skills;
- Work with wide range of people
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.
Tasks and Responsibilities
If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.
Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.
As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week.
Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.
As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.
Selection Criteria
A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:
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Understand the difference between being friendly and being a friend
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Be aware of your own mental health and wellbeing
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Be open-minded
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Be supportive
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Be reliable
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Be discreet and able to respect confidentiality at all times
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Be accepting and non-judgemental
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Be passionate about contributing some of your time to a cause such as Shout
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Adopt a growth mindset, and be willing to accept feedback
Requirements
- You must live in the United Kingdom or New Zealand while volunteering.
- You must be over 18 years of age.
- You will need a reliable internet connection and a private place to take your shift.
- All of your volunteering must be done using a laptop or desktop computer and Google Chrome.
It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health.
Before you apply, please consider whether either of the following applies to you:
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Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.
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Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?
Benefits to Volunteers
The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.
Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.
Application Process
You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.
You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you.
We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send.
Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way.
This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.
We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents.
Please allow up to a month for us to review your application and return a decision.
If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Managing content for the charity's social media platforms, monitoring performance and establishing and/or maintaining active social media accounts, in addition to researching and creating creative content for different social media channels.
What will you be doing?
- Creating and managing daily social media posts across all social media platforms e.g. Instagram, Facebook, Twitter, TikTok and LinkedIn.
- Develop new, engaging warm-hearted content to increase interest and attract supporters.
- Working in conjunction with the Marketing Manager and CEO, be responsible for posting original, high-quality content (twice per week) to improve our brand presence, grab the attention of our target audience and drive growth.
- Assist with creating our new social media strategy
What are we looking for?
- Clear understanding of social media platforms.
- Good written and verbal communication skills
- Highly motivated, enthusiastic and a positive can-do attitude.
- Knowledge of marketing and public relations is also desirable.
Skills, experience and qualities needed
- Creative Skills
- Administration
- Canva Experience
- Commercial Awareness
- Creating Calendar
- Customer Service
- Event Planning
- Fundraising
- IT Skills
- Marketing and PR
- Research
- Team Working
- Written Communication Skills
Time commitment and expenses:
- 1-3 hours per week, either in or out of office hours.
- We request a minimum commitment of 3 months volunteering.
What difference will you make?
Joining our team will give you the opportunity to:
- Contribute to a good cause that shares the same values as you.
- Use and share your skills.
- Gain new skills and work experience.
- Expand your network and social skills,
- Be part of a friendly team of people
- Make a big difference to our organisation and the lives of our beneficiaries.
- Never underestimate the power of your voice.
The client requests no contact from agencies or media sales.
Purpose of the role
To conduct research and apply for grants and funding that Rebuilding Lives UK are eligible for. To contribute to fundraising strategies and share and implement fundraising ideas.
What you will be doing
We are looking for fundraiser volunteers to join our team to:
- Lead research for grants and funding that the charity is eligible for.
- Prepare information about grants, trusts and foundations, advising the CEO and Trustees of the requirements for the applications, the deadlines being worked towards and the final outcomes.
- Write and tailor content for grant applications as required.
- Support with the grant application process and build relationships with trusts and other stakeholders.
- Share ideas for fundraising.
What are we looking for?
The following skills and experience would be helpful for this role:
- Experience in grant applications is essential
- To understand content, requirements and strategy needed for applications.
- Good written and verbal communication skills
- Good organisational skills and attention to detail
- The ability to deal with information in a confidential manner and respond with sensitivity
- Proficiency in using email and Microsoft Office
- Commitment to the values of Rebuilding Lives UK
- Able to work independently as well as collaboratively in a team
Time commitment and expenses:
- 3-7 hours per week, either in or out of office hours.
- We request a minimum commitment of 3 months volunteering.
What difference will you make?
Joining our team will give you the opportunity to:
- Use and share your expertise.
- Learn new skills.
- Gain valuable experience for those who are looking for a job in fundraising.
- Be part of a friendly team of people
- Make a big difference to the charity and the lives of our beneficiaries.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***
Age UK Notts are seeking individuals who would like to be considered as a volunteer for our Companion Service.
Volunteers will be supporting people remotely, in their own homes and in the community within Nottingham and Nottinghamshire and ideally, we ask all applicants to provide a minimum of 1 hour volunteering a week.
The companion service volunteer can choose to be:
• A companion telephone/video caller
• A companion within the person’s home
• A companion outside the person’s home
• Or a combination of all three.
Examples of the type of support the service offers include:
• Telephone / video calls for an older person/s on a regular basis at a mutually agreed time for a friendly chat.
• Supporting an older person/s hobbies and interests or simply chatting with them in their own home on a regular basis.
• Supporting with digital access & building confidence skills & motivation to access the opportunities of the internet.
• Supporting the person outside of their home e.g., by accompanying them on a walk, to the shops, to a café, garden centre, theatre or cinema or other social activities / community groups.
• Where appropriate, supporting the older person to access other services through information and signposting or referring to the Companion Service Coordinator for support.
We are looking for the following skills/interests:
• Individuals with a genuine interest in the wellbeing of older people who are committed to volunteering on a regular basis.
• Commitment to complete our Volunteer Report Form accurately and regularly.
• Ability to travel for visits in the local community either by car or public transport for those volunteers who choose to participate in this type of activity.
• Digital literacy for those volunteers who choose to participate in this type of activity.
Please do note, however, that at the moment we are not looking for Volunteer Telephone Companions.
We are looking for volunteers with good daytime availability in specific areas of Nottingham and Nottinghamshire.
Please contact the volunteering team for further information on where specifically in Nottingham and Nottinghamshire.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
We are seeking trustees to work with a small non-profit family mediation service covering West and North Yorkshire. The service has been in operation for 30 years, helping families that have experienced a breakdown to resolve their outstanding issues surrounding their children, property and finances with a view to avoid the trauma and expense of attending family court. Our mission is simple, by helping people resolve these issues we aim to reduce the mental health traumas incurred by both adults and children who have experienced a family breakdown whilst helping them to alleviate the financial hardship that so often follows a relationship breakdown.
We deliver our service to over a thousand clients annually both remotely and face to face from our main office suite in Bradford and from our satellite suites in Leeds and York.
We do have a small but active board of trustees who bring a wealth of knowledge and experience to the service and who provide the financial and operational oversight that the service requires.
Who we are looking for
We are looking to expand the number of board members and would welcome expressions of interest from people who would like to be involved with the service and to help us on our mission to continually improve and grow. Whilst there is no specific criteria requested, we would welcome expressions of interest from people who have a legal background, or can help develop our business acumen, or who can aid us with marketing and promotion or who have experience in HR.
The involvement of our trustees in the strategic planning and oversight of the charity is absolutely essential to the success of the service. We hold four trustee meetings each year, three of which are usually held remotely.
How to contact us
If you would like to get involved in the charity sector and have an interest in learning about family mediation then please contact our service manager, Gordon Laing.
The client requests no contact from agencies or media sales.
As a Business Development Manager you will be the front of the charity by helping to create opportunities when engaging small, medium and large enterprises. The role will provide effective day-to-day management relating to all aspects of the charity’s set up and operations.
The role will ensure financial sustainability by assisting the CEO, Marketing Lead and fundraisers identify and secure appropriate funding that supports the values of the charity, and to clearly demonstrate and promote the positive impact of the charity.
What will you be doing?
- To manage all operational activity of the charity according to the strategic direction provided by the CEO and Trustees.
- Where required to undertake aspects of business development including identification of funding opportunities, bid writing and tender submissions.
- To assist the CEO with updating and revising the charity’s business plan and fundraising strategy in accordance with the Trustees’ strategic direction.
- Contacting potential partners to establish rapport and arrange meetings.
- Researching organisations and individuals to find new opportunities.
- Where appropriate attend conferences, meetings, and charity events.
- Develop a growth strategy focused both on financial gain and stakeholders’ satisfaction.
- To undertake any other relevant duties within the overall scope of the role, as requested by the CEO and Trustees of the charity.
- Lobby government and other policy makers on behalf of the charity’s cause or client group.
What are we looking for?
- Bachelor’s degree in business, sales and marketing or related field.
- Highly competent IT skills
- Proven customer service skills
- The ability to prioritise and manager own workload
- Understanding of data protection and confidentiality
- Excellent time management and organisational skills
- Ability to motivate and empower people
- High levels of commitment, reliability and motivation
- Flexible and adaptable approach
- Ability to learn quickly and take on tasks outside of current skill set.
Time commitment and expenses:
- 3-7 hours per week, either in or out of office hours.
- We request a minimum commitment of 3 months volunteering.
What difference will you make?
- Share your knowledge and experience.
- Learn new skills.
- Shape how the charity presents itself to service users, stakeholders, funders and the general public.
- Network with a friendly team of people.
- Make a difference to the charity and the lives of others.
The client requests no contact from agencies or media sales.
As an Events and Communications Coordinator volunteer, you will play an essential role in supporting the charity’s event planning and communication efforts. While this role is unpaid, it offers a valuable opportunity to gain experience and contribute to the charity’s mission.
Responsibilities:
Event Assistance:
- Collaborate with the events team to assist in planning and executing events.
- Help with brainstorming event ideas or proactively coming up with event ideas that would be beneficial for the charity.
- Provide support with tasks such as coordinating logistics, contacting vendors and attendees and helping with on-site event management.
Communication Support:
- Assist with the development and implementation of communication strategies to the target audience and materials.
- Help to increase the reach and impact of communication pieces by distributing and sharing newsletters, leaflets, posts etc. to relevant communities and outlets.
Content Creation:
- Assist in writing and editing promotional materials, such as event invitations and social media posts.
- Help with graphic design tasks, such as creating event posters and online graphics.
- Document the event, as directed, through photos and videos that can be used by the marketing team for marketing purposes.
- Photo and video editing skills are not essential but highly valued.
Audience Engagement:
- Help to drive reach and impact of social media activity through engaging with posts and sharing to local communities.
- Help to drive event attendance, registrations and, ultimately, optimise results for every event undertaken.
Collaboration:
- Work closely with the organisation's teams to ensure consistent messaging and branding.
Event Support:
- Volunteer at events to assist with various tasks, such as registration, guest services, and ensuring smooth event execution.
Post-Event Feedback:
- Assist in collecting feedback and data to evaluate the success of events and communication efforts.
Personal specification:
This is a role for someone who can play an active and on-site role for Manchester-based events.
- Enthusiasm and dedication to supporting the organisation's mission and representing the charity in the best possible way.
- Reliability to carry out agreed tasks
- Strong written and verbal communication skills.
- Basic skills in using communication and graphic design tools.
- Willingness to learn and adapt in a fast-paced environment.
- Strong organisational skills and the ability to manage multiple tasks and to find solutions for problems if they occur.
- Attention to detail
- Good interpersonal and teamwork skills.
- A passion for event planning, communication, or marketing.
- Flexibility and the ability to commit to the volunteer role.
Time commitment and expenses:
- 3-7 hours per week, either in or out of office hours.
- We request a minimum commitment of 3 months volunteering.
The client requests no contact from agencies or media sales.
We’re looking for new Trustees! We’re looking for people who support our mission and values, and who can act as ambassadors for YHA.
What will you be doing?
We’re looking for new Trustees
YHA enables everyone, especially young people, to connect with each other, nature and heritage through hostels in amazing places throughout England and Wales. Since 1930, we’ve been increasing access to travel and adventure. It’s our aim to reach and positively impact the lives of more people from more diverse backgrounds. And we target our support to young people and groups from under-served communities.
It’s a really exciting time to join YHA as we’ve just launched a refreshed strategy that will see us focus our activities and deepen our impact with the aim of growing people’s confidence, connection and sense of belonging - outcomes vital to wellbeing in this uncertain world.
What you’ll get from joining our Board
- the opportunity to contribute to the success of a national charity
- the chance to use your knowledge to make a valuable contribution to society
- a full induction and membership of an inclusive, welcoming Board
This could be a great fit for you You don’t need to have been on a Board before to become a YHA Trustee. We’re looking for people who support our mission and values, and who can act as ambassadors for YHA.
What matters most is that you bring good communication and listening skills, fair and reasoned decision-making, the confidence to challenge and support constructively, and time to commit to the role.
Diversity We welcome applications from people of all backgrounds and strongly encourage people from the global majority to apply. These voices are currently under-represented on our Board, and we are committed to changing that.
Valuable additional strategic experience We’re also looking to strengthen the Board with Trustees who bring strategic insight in one or more of the following areas:
- Finance
- Hospitality
- Information technology, cyber security and data protection
- Leadership in a schools environment
Please note, you don’t need to have all these attributes to apply. Candidates must be over 16 years of age.
Experience comes in many forms. Whether you’ve taken part in a community group, student council, parent committee, trade union, local campaign, or formal Board settings - those insights are all valuable here.
What are we looking for?
You don’t need previous Board experience to become a YHA Trustee. What matters most is that you bring:
- a strong belief in YHA’s mission and understanding of our strategic direction
- good communication and listening skills
- fair and reasoned decision-making
- the confidence to challenge and support constructively
- time to commit to the role (including preparation and attendance at meetings)
- a commitment to YHA’s HEART values: Helpful, Efficient, Authentic, Respectful, and Team-spirited
We believe diversity in all its forms makes us stronger, more effective, and better able to deliver our mission. We care about who you are — not just what you’ve done.
We welcome applications from people of all backgrounds. In particular, we strongly encourage people from the global majority to apply. These voices are currently under-represented on our Board, and we are committed to changing that.
We’re also looking to strengthen the Board with Trustees who bring strategic insight in one or more of the following areas:
- Finance
- Hospitality
- Information technology, cyber security and data protection
- Leadership in a schools environment
You don’t need to have all these desirable attributes to apply. We welcome applications from candidates who have relevant work and life experiences and have the passion to make a difference with YHA.
What difference will you make?
Becoming a Trustee is both deeply rewarding and genuinely enjoyable. This is an opportunity to help shape the direction of YHA — a charity dedicated to connecting people with each other, the outdoors nature and heritage.
Our Trustees hold overall legal responsibility for YHA. The Board sets and oversees the delivery of our strategy, and provides guidance across key areas such as impact, finance, risk management, property, hospitality, and performance.
With Trustees from a wide range of personal and professional backgrounds, boardroom conversations are rich and dynamic — and every voice contributes meaningfully to our progress.
YHA places access and inclusion at the heart of everything we do. As a Trustee, you’ll be part of an open, collaborative culture where diverse viewpoints are not only welcomed but essential to our success.
Join current Trustees for a special webinar on 23rd June 2025 at 6pm to find out more about the opportunity and what it’s really like to be a Trustee. Sign up via the link on the YHA website.
Before you apply
You don’t have to be a current YHA member to apply to become a Trustee. To be elected, however, you will need to become an Association Member of YHA before the AGM on Saturday 8 November 2025.
Please apply via Reach, after which we will ask you to complete our online application form, which includes your personal details, diversity monitoring and candidate statement which will ask you some questions relating to your skills and experience. If you need support with the application process or to submit your application in an alternative format, please contact us via Reach.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chair - Finance and Audit Committee
Community Action Suffolk, CAS is the county’s leading infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. CAS is currently seeking a Chair for the Finance and Audit Committee.
The role
To provide effective leadership, the Finance & Audit Committee Chair must have a clear understanding of the committee’s duties and responsibilities; be able to commit the necessary time and be available on urgent financial matters.
The Chair of the Finance and Audit Committee will be supported by a small committee of trustees and Head of Finance. Meetings are quarterly and held at our office in Ipswich or alternatively online.
Role responsibilities:
- excellent working knowledge of finance and audit practices and internal control functions and risk management frameworks
- develop understanding of the organisation and its financial structure
- sound judgement and professional scepticism
The person
This is a role for an experienced qualified accountant (ACA, ACCA, CIMA or similar), who shares our vision and has a proven ability in strong leadership, organisational and financial matters. They will be someone who is motivated, pragmatic and demonstrates sound commercial and business acumen and have the requisite business, financial, communication skills to be the Chair the Finance and Audit Committee. Any knowledge of the insurance industry would be beneficial but not essential.
You will enjoy the opportunity to support an important charity in Suffolk dedicated to improving opportunities for all, ensuring a strong and thriving VCFSE sector and that our county is one where every voice counts to make Suffolk the best place to live and work.
You’ll work collegiately with our trustees and in partnership with our Chief Executive, ensuring strong accountability to the board as a whole. There’ll be scope for professional development as well as personal reward in running the charity. In summary, its an opportunity to make a real difference.
Remuneration
Like most not-for-profit board roles this position is unremunerated, however expenses can be claimed where appropriate.
If you would like an informal and confidential discussion about the role, please contact Belinda Couldridge to arrange a conversation with the Chair of Trustees or the Chief Executive.
To apply, please provide the following via email:
- A comprehensive CV including details of two referees.
- A supporting statement, explaining how you believe your skills and experience match the requirements of the role description and person specification.
Community Action Suffolk’s mission is to strengthen and champion community action in Suffolk by supporting the VCFSE sector

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Front of House Volunteer
Team: Family Support Team
Location: The Square, 8 Woodhouse Square, Leeds, LS3 1AD
Time commitment: Various shifts are available to cover the position: option to cover multiple shifts welcome.
__________________________________________________________________
About Candlelighters
Each year, over 150 children in Yorkshire are diagnosed with cancer. When a child is diagnosed, lives are turned upside down instantly: not just for the child but the entire family. Getting well again can be a long and challenging journey, emotionally, physically, and financially.
Supporting children and families throughout that journey is why our charity, Candlelighters, was formed more than 40 years ago. Our mission is to bring light to every family affected by childhood cancer across Yorkshire by providing emotional, practical and financial support, as well as bringing hope, by investing in vital research to improve the outcomes and lives of children with cancer.
Purpose of the Role and Key Activities:
Families who have been affected by children’s cancer (including patients, parents, siblings and grandparents) can come to The Square for a coffee and a chat, as well as book and access a variety of support services, including:
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Wellbeing Services & Activities
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Specialist 1:1 Support
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Family Support Groups and Events
As a Front of House Volunteer, you will support the Family Support Worker role and the rest of the Team at Candlelighters with a variety of tasks including (but not limited to):
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Meeting and greeting families and other visitors
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Making drinks for families and visitors
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Answering the telephone, transferring calls and taking messages
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Making bookings and updating our database
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Keeping the reception area clean and tidy
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Keeping the kitchen, meeting rooms and other communal areas clean and tidy
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Cleaning and maintaining the coffee machine
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Setting up rooms for meetings and events
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Assisting the Team with other tasks and activities as required
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Maintaining professional boundaries and adhering to Candlelighters’ policies and procedures
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Checking stock levels and dates in Champs Pantry
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Re-stocking refreshments and drinks
We are looking for volunteers who:
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Have excellent interpersonal and communication skills
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Have experience of working in a customer service environment
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Have excellent customer care skills
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Can communicate effectively with a variety of people
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Are confident, friendly and approachable
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Have a fun and positive outlook
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Are experienced in working as part of a team
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Can remain calm under pressure
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Are proactive and able to use own initiative
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Are hardworking, reliable and organised
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Have good IT skills and experience of using a database
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Can move furniture (tables and chairs) and boxes
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Can climb multiple flights of stairs
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Can manage own emotions when working with families affected by childhood cancer
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Can maintain professional boundaries and follow Candlelighters Policies and Procedures.
This role is subject to an enhanced criminal record check, which is processed through the Disclosure and Barring Service (DBS).
We recognise that family members accessing Candlelighters’ services may wish to volunteer with Candlelighters. However, this role is not suitable for family members receiving support from Candlelighters. This is to ensure they are given the best possible care and support without any potential conflict of interest. Other volunteering opportunities can be found on our website.
Support and Benefits
You can expect:
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Thorough induction & training to give you the confidence to perform your role well and to the best of your ability
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Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters
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Ongoing support from the Family Support and HR teams
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The opportunity to meet lots of new, friendly people
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The opportunity to expose yourself to new experiences
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Certain expenses to be reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy
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Regular reviews with your Volunteer Supervisor to help you develop in your role
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Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer
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We can be a reference once you’ve volunteered for three months
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Access to the MINDFUL EMPLOYER+ 24/7 mental health hotline
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Charity Worker Discount card
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Access to The Company Shop
How to Apply
All applicants will be required to complete an application form after submitting a suitable CV. Successful candidates will be invited to interview
Thankyou
We understand the impact of a childhood cancer diagnosis, and our mission is to bring light and hope to families facing childhood cancer in Yorkshire.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and dedicated individual to take on the role of Community First Aid Network Leader who can work and lead volunteering groups and leaders in their own way, supported by our central teams
At St John Ambulance we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As Network Events Services Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.
If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
Closing date for these opportunities is: 8th July 2025
To apply for this opportunity, please follow the link below: