Volunteer volunteer roles in Redhill, surrey

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a compassionate, confident, and highly professional Volunteer Charities & Campaigns Relationship Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.

This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.

Key Responsibilities

• Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform

• Guide partners through the onboarding process from first contact to launch

• Build and maintain strong, trusting relationships with both organisations and individuals

• Act as a key point of contact for enquiries, support, and reassurance

• Maintain regular communication to sustain engagement and rapport

• Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism

• Coordinate with internal team members to ensure partners receive timely assistance

• Provide clear information about how the platform works and what to expect

• Maintain accurate records of communications and partnership activity using our CRM management system

• Ensure all interactions reflect empathy, professionalism, and respect

Skills and Experience Required

Essential:

• Strong relationship management or engagement experience

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Confidence communicating by phone, email, and online platforms

• High level of empathy and emotional intelligence

• Ability to communicate sensitively with people experiencing challenging circumstances

• Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

• Experience using a CRM or similar database system

• Highly organised with strong attention to detail

• Ability to work independently and manage multiple relationships

• Professional, reliable, and approachable manner

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience working with charities, community groups, or support services

• Experience in partnerships, outreach, or fundraising roles

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Occasional support calls or meetings with partners

• No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a vital role in supporting charities, families, and individuals during significant moments in their lives

• Help build partnerships that enable meaningful fundraising and impact

• Gain valuable experience in relationship management and community engagement

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build meaningful professional relationships across the charity and community sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, organised, and supportive Volunteer Campaign Support Coordinator to oversee and assist with live prize draw campaigns on the platform.

This role focuses on ensuring creators feel supported throughout their campaign, that key communications are delivered on time, and that each live draw runs as smoothly and successfully as possible.

Key Responsibilities

• Monitor and support all live prize draw campaigns on the platform

• Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support

• Schedule, diarise, and send campaign communications using approved templates

• Coordinate with internal team members when campaigns go live

• Provide reminders, tips, and prompts to help creators maximise engagement

• Respond to creator enquiries and provide assistance as needed

• Conduct support calls where appropriate

• Maintain accurate records of communications and campaign progress using our CRM management system

• Ensure all tasks are completed in a timely and professional manner

Skills and Experience Required

Essential:

• Strong customer service experience

• Excellent written and verbal communication skills

• Confidence using computers and online systems

• Experience using a CRM or similar database system

• Strong organisational skills and attention to detail

• Ability to manage multiple tasks independently

• Supportive, positive, and professional approach

• Reliable and proactive working style

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience supporting clients, customers, or account holders

• Experience working remotely within a team

• Interest in charitable or social impact work

Working Arrangement

• Fully remote position

• Flexible hours depending on the number of live campaigns

• Workload will vary as the platform grows

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in supporting campaigns that raise funds for UK causes

• Gain valuable experience in campaign coordination and client support

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity and creator sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Help us create calm, meaningful connections for autistic children. If you understand sensory needs and have experience supporting SEND children, you’ll be a steady, reassuring presence for families rebuilding after trauma.

We are looking for the 'practical hands' to help our families reclaim their childhood! From board game marathons to movie afternoons to day trip adventures, you’ll be the friendly, consistent face children look forward to all week and will be helping us create a safe space for joy to return! This role will involve being onsite on Thursdays and supporting with outings on Wednesdays.

We are seeking a diverse, proactive team of volunteers to support a 6-week summer programme (July 20 – Aug 28) across three refuge houses. Our mission is to rebuild parent-child bonds and bring joy back into childhood for families recovering from domestic abuse. You will be volunteering alongside the Children Family workers throughout the summer, and will be invited to join an end of summer party.

What you will be doing

• Host relaxed, fun sessions like board game marathons, film afternoons, craft corners, and general “chill-out zones”.
• Build relationships with the children so you can be a familiar, grounding presence during Wednesday outings.
• Support the team on day trips and outings

The skills you need

• You love games, fun, and going with the flow.
• Ability to build trusting relationships with the women and children
• You’re warm, reliable, and happy to lead high energy small group activities.
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Good communication skills
• Experience in childcare desired
• Ability to speak either Farsi, Bengali, Punjabi, Bangladeshi, or Turkish, Nepalese is desired

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Do you love the outdoors and hands on exploring? We are looking for the 'practical hands' to help our families reclaim their childhood. Help children build dens, discover wildlife and reconnect with nature in joyful, confidence boosting outdoor sessions! You will be helping us to create a safe space for joy to return! This role is great for anyone who thrives outdoors and wants to bring mini adventures to life. This role will take place every other Friday.

We are seeking a diverse, proactive team of volunteers to support a 6-week summer programme (July 20 – Aug 28) across three refuge houses. Our mission is to rebuild parent-child bonds and bring joy back into childhood for families recovering from domestic abuse. You will be volunteering alongside the Children Family workers throughout the summer, and will be invited to join an end of summer party.

We are looking for the 'practical hands' to help our families reclaim their childhood. You’ll support women and children with turning blank walls into colourful stories as well general arts and crafts, creating long lasting artwork that celebrates hope, identity and community, helping us create a safe space for joy to return!

We are seeking a diverse, proactive team of volunteers to support a 6-week summer programme (July 20th – Aug 28th) across three refuge houses. Our mission is to rebuild parent-child bonds and bring joy back into childhood for families recovering from domestic abuse. You will be volunteering alongside the Children Family workers throughout the summer, and will be invited to join an end of summer party.

What you will be doing

• Support children and mums to paint multi house community murals.
• Help set up activity boxes, paints, tools, and creative stations.
• Offer 1:1 support to children and adapt art techniques for different ages.
• Bring your own creative skills — anything from drawing to collage to craft!

The skills you need

• You’re creative, practical, and love helping children express themselves.
• You’re comfortable supporting mixed age groups.
• You enjoy collaborative art and don’t mind getting paint splattered.
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Good communication skills
• Experience in childcare desired
• Ability to speak either Farsi, Bengali, Punjabi, Bangladeshi, or Turkish, Nepalese is desired

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

We are looking for the 'practical hands' to help our families reclaim their childhood. Use music to help families regulate, bond and feel joy again. Whether you sing, drum, strum or play something unique, you’ll help create soothing, expressive sessions that support emotional wellbeing.

We are seeking a diverse, proactive team of volunteers to support a 6-week summer programme (July 20 – Aug 28) across three refuge houses. Our mission is to rebuild parent-child bonds and bring joy back into childhood for families recovering from domestic abuse. You will be volunteering alongside Children Family workers throughout the summer, and will be invited to join an end of summer party.

We are looking for the 'practical hands' to help our families reclaim their childhood. From bubbles to gloop to water trays, you’ll help toddlers explore the world through sensory fun! Expect giggles, creativity and plenty of foam! This will be an ad hoc role on Mondays, Tuesdays and Thursdays.

We are seeking a diverse, proactive team of volunteers to support a 6-week summer programme (July 20 – Aug 28) across three refuge houses. Our mission is to rebuild parent-child bonds and bring joy back into childhood for families recovering from domestic abuse. You will be volunteering alongside the Children Family workers throughout the summer, and will be invited to join an end of summer party.

What you will be doing

• Support messy play sessions: foam, slime, water trays, gloop and more!
• Create themed Tuff Trays that encourage exploration, creativity and sensory learning.
• Lead bubbles, rhymes, singing and toddler friendly games.
• Help young children feel safe and playful after difficult experiences.

The skills you need

• You enjoy early years play, hands-on activities and don’t mind getting messy.
• You’re creative, energetic and confident with young children.
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Good communication skills
• Experience in childcare desired
• Ability to speak either Farsi, Bengali, Punjabi, Bangladeshi, or Turkish, Nepalese is desired

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Support teens through art, fashion, films, manga or whatever they’re into. You’ll build trust, boost confidence and offer a calm, supportive space during a big stage of their lives. This role will take place once a week or every two weeks!

We are seeking a diverse, proactive team of volunteers to support a 6-week summer programme (July 20 – Aug 28) across three refuge houses. Our mission is to rebuild parent-child bonds and bring joy back into childhood for families recovering from domestic abuse. You will be volunteering alongside the Children Family workers throughout the summer and will be invited to join an end of summer party.

What you will be doing

• Provide mentoring for teens with interests such as art, fashion, films, anime, manga and creativity.
• Offer a safe adult presence who listens, supports, and helps build confidence.
• Lead informal creative sessions based on the young person’s interests.

The skills you need

• Ability to easily connect with teens and build trusting relationships
• You’re happy to tailor sessions to each young person.
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Good communication skills
• Experience in childcare desired
• Ability to speak either Farsi, Bengali, Punjabi, Bangladeshi, or Turkish, Nepalese is desired

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Zambia Orphans Aid UK (ZOA-UK) is looking for part-time volunteers to support our Digital & Communications work. The ideal candidates will have passion for all things digital and an interest in international development. We are seeking people who have good digital understanding, a flare for design and experience of creating social media content across a range of platforms.

You will possess a positive attitude together with a proactive approach to problem solving. You will be home-based and have the freedom to set your own hours, so self-motivation is essential.

Volunteers support ZOA-UK’s communications and digital activities to increase the reach, profile and influence of the charity and build our brand as a leading charity supporting orphans and vulnerable children in Africa. The volunteers will support the small team to create a cohesive and effective approach to delivering our messages to target audiences, driving supporter engagement and donations, and raising awareness of the needs of orphans and vulnerable children in Zambia. 

Range of likely duties to include:

1. Write up case studies and stories of change and ensure they and accompanying photographs and video footage are stored securely in our image and case study database

2. Help build our social media activity to achieve measurable outcomes in terms of raising awareness, and increasing numbers of supporters who convert to become donors

3. Create and schedule inspiring content for social media channels – Instagram, facebook, X, linkedin, ticktock etc

4. Create blogs, infographics and other content for our wordpress website, supporter newsletters and annual report

The Membership Director is responsible for building, growing, and protecting the heart of the CIC:
our membership community. Membership is not a mailing list. It is a collective of people choosing to belong, contribute, and build together.
This role shapes:

• How people enter the organisation
• How they stay connected
• How they feel valued, informed, and aligned
• How community becomes sustainability

Experience Qualification and Requirements

Essential 

• Ability to commit grassroots full-time effort during the build phase (rest follows completion, not the clock)
• Comfort working unpaid while foundational systems and culture are established
• Deep alignment with community-led, anti-capitalist values and collective ownership
• High levels of consistency, focus, and self-direction in ambiguous, early-stage environments
• Clear understanding that meaningful change requires discipline, structure, and follow-through, not aesthetics or hype
• Commitment to always working through organisational values: Each One Teach One, Love As Law, Knowledge of Self
• Prior experience in one or more of the following: community building or stewardship, membership programmes or participation models , customer, supporter, or community experience roles, systems thinking and organisational design, digital platforms, CRMs, or data-informed engagement, purpose-driven, grassroots, or movement-led organisations
• Ability to balance strategic thinking with practical implementation
• Strong relational skills, including listening, facilitation, and respectful boundary-setting
• Comfort holding complexity, conflict, and accountability with care
• Willingness to be both architect and steward of culture
• Integrity, clarity, and long-term commitment

Desirable 

• (Intentionally left open for growth as the role evolves in an early-stage organisation)

Qualifications

• Formal qualifications not required

Main Responsibilities/ Key Duties

Membership Strategy & Structure

• Design and implement the CIC’s founding membership model, defining clear entry points, engagement pathways, and retention approaches rooted in participation rather than extraction.
• Shape intentional progression routes that support members to move from supporter → contributor → leader, ensuring growth in responsibility, agency, and influence over time.
• Align membership pathways with donor journeys, ambassador programmes, and volunteering routes, ensuring coherence across engagement, fundraising, and advocacy without conflating value with money.

Community Building

• Create a membership culture where people consistently feel seen, informed, included, and valued, regardless of role, status, or capacity.
• Establish sustainable rhythms of communication, updates, shared learning, and reflection that foster belonging, trust, and transparency.
• Enable decentralised participation by supporting member-led initiatives, peer leadership, and collective decision-making rather than top-down control.
• Act as a steward of healthy community dynamics, encouraging dialogue, accountability, and mutual care.

Systems & Data

• Oversee the setup and ongoing use of membership systems (e.g. CiviCRM or equivalent), ensuring they serve people rather than manage them.
• Track and interpret membership growth, engagement, and retention, using insight to strengthen participation and address disengagement early.
• Work collaboratively with Digital, Finance, and Social teams to maintain clean, accurate data and ensure ethical, transparent, and values-aligned data use.

Values & Culture

• Protect the integrity of the membership community by upholding CIC values in all structures, communications, and decisions.
• Identify and address misalignment early, clearly, and respectfully, prioritising restoration and learning over exclusion.
• Co-create and uphold community standards rooted in care, accountability, and shared responsibility—not surveillance or control.

Founding Responsibility

• Help design the future paid Membership Department, including roles, systems, and workflows that reflect collectivism and sustainability.
• Contribute to long-term organisational planning, ensuring membership is a pillar of resilience and shared ownership.
• Act as a culture carrier, modelling commitment, discipline, and collective leadership throughout the build phase.

This Role Is NOT for You If

• You want quick money
• You need external validation to stay motivated
• You prefer rigid hierarchies
• You are uncomfortable with responsibility
• You are only here for a title

What You Gain

• A founding leadership role in a growing CIC

The chance to help design:

• Future paid roles

• Income structures

• Working culture

• Deep personal transformation through meaningful work

• Real contribution to social and cultural change

• Collective success, not individual competition

As the CIC scales, this role is expected to evolve into a paid senior leadership position, shaped by those who built it.

A Final Word

We are not offering security.

We are offering possibility.

We are not promising ease.

We are building truth, structure, and collective power.

If you know the old world is ending —

and you want to help build what comes next —

This role is for you. 

This Is Not a Typical Content Creator Call-Out
Tell My Truth and Shame the Devil C.I.C. is building a truth-telling media engine and community-owned digital infrastructure to confront CSA, centre survivor truth, and create real economic and leadership pathways for young people. To do that, we are intentionally recruiting hundreds to thousands of content creators globally. This is not about chasing virality. This is not influencer culture. This is not one brand voice. This is about collective creation at scale, community ownership of narrative, and building systems that give many people opportunity—not just a few. If you want to contribute your creative skills to something bigger than yourself, keep reading.
 
Purpose of the Role
Volunteer Content Creators are the production engine of our Social Media Management Team.
You will help create, remix, and repurpose content that fuels:
•        Donor growth
•        Volunteer mobilisation
•        Survivor-led storytelling
•        Community trust
•        Cultural disruption
Content is created once and then reused across:
•        CIC platforms
•        Ambassador networks
•        Community organisers
•        Campaigns, education, and outreach
This role exists at scale because our strategy is scale.
 
Who We Are Calling In (Multiple Creator Types Needed)
We are intentionally recruiting creators with different strengths. You do not need to do everything.
We are looking for:
•        AI Content Creators – generating content variations, captions, visuals, and scripts using AI tools
•        Video Creators – TikTok, Reels, Shorts, YouTube (short-form and long-form)
•        Audio Creators – podcasters, musicians, sound designers
•        Visual Creators – photographers, graphic designers, infographic designers
•        Writers & Bloggers – articles, newsletters, educational content, scripts
•        Copywriters – captions, CTAs, campaign copy, landing page text
•        Scriptwriters – video, podcast, and show scripts
•        Platform-Native Creators – TikTok specialists, Instagram-first creators, YouTube editors
•        Educational Creators – teaching skills, knowledge of self, history, media literacy
•        Entertainment Creators – storytelling, humour, gaming, culture-led content
•        Brand & Community Ambassadors – creators willing to promote the CIC using approved sponsorship content
You may fit one lane or several.

Experience Qualification and Requirements

Essential experience

• Experience creating digital content on a consistent basis, meeting agreed briefs and deadlines.
• Experience working with at least one content type: video, design, writing, or AI-assisted content.
• Experience adapting content for different social media formats and platforms.
• Experience contributing to purpose-led, community-focused, or sensitive storytelling.
• Experience collaborating with creative, campaign, or insight-driven teams.

Essential skills

• Ability to produce high-quality content consistently and at scale.
• Strong understanding of social media formats, trends, and audience behaviour.
• Ability to work within brand, ethics, safeguarding, and trauma-informed frameworks.
• Openness to feedback, iteration, and collective ownership of work and outcomes.
• Strong self-management, reliability, and accountability without close supervision.
• Understanding of content as a tool for impact and change, not personal ego.

Training & qualifications

• Formal qualifications are not required.

Main Responsibilities/ Key Duties

• Produce high-volume, high-quality content consistently, aligned with campaign priorities and platform requirements.
• Repurpose long-form content (e.g. podcasts, interviews, stories) into short-form assets optimised for social platforms.
• Work within C.I.C brand guidelines, ethical standards, safeguarding requirements, and trauma-informed frameworks at all times.
• Submit all content for approval, structured storage, tagging, and future reuse in line with C.I.C workflows.
• Collaborate closely with the Social Media Director, Campaign Managers, Analysts, and Automators to align content with strategy, insight, and distribution.
• Contribute creative ideas, concepts, and improvements, not just output, supporting experimentation and continuous improvement.

This role is not suitable if you:

• Need immediate income
• Want a low-commitment volunteer role
• Are only looking for exposure
• Prefer to work alone without feedback
• Are uncomfortable with heavy or sensitive subject matter

Important to Be Clear:

• A volunteer role within a Community Interest Company
• Unpaid during the build phase
• Not a replacement for paid employment
• Paid opportunities will be introduced as the organisation becomes financially sustainable.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about content, storytelling, and donor engagement

If you believe that words can transform communities, and that authentic storytelling drives action, this role is for you.

A Final Word
Words carry weight.
They can heal or harm.

If you know that:

• Survivor stories deserve care, not clicks
• Donors deserve honesty, not spin
• Communication is part of safeguarding

Stepping Stones Learning and Leisure is a small, friendly charity based in Southwark, providing inclusive activities for adults with learning disabilities. We believe everyone should have the chance to express themselves, connect with others, and take part in activities that bring joy, confidence, and new skills.

We’re currently looking for an enthusiastic and proactive Gardening Club Volunteer to support our bi weekly Monday sessions (11am-1pm), held at our allotment site in Peckham, throughout the spring and summer months.

About The Role

This role is ideal for someone who loves to get stuck in. You’ll support our gardening tutor in delivering accessible and fun gardening sessions for a small group of adults with learning disabilities. Every class will be an opportunity to learn new gardening skills, from pulling weeds to sowing seeds. With your help, we aim to provide our learners with a sense of pride and satisfaction at having nurtured a growthful space with others, whilst learning invaluable skills along the way. 

As a Gardening Club Volunteer at Stepping Stones, you will:

• Encourage and support learners
• Assist the tutor in setting up and putting away gardening tools
• Demonstrate tasks and participate alongside learners
• Undertake light manual tasks where necessary and follow health and safety guidelines
• Offer 1:1 or group support where needed to help participants engage
• Help cultivate a warm, inclusive atmosphere where everyone feels safe to express themselves

What You’ll Gain

Volunteering with us is a chance to:

• Contribute to a creative and meaningful community project
• Build relationships with and support learners to learn new skills and grow in confidence
• Experience working with adults with learning disabilities in a supportive setting
• Develop skills in teamwork, adaptability, communication, and creative problem-solving
• Have a place in a welcoming and friendly team of tutors, staff and volunteers
• Receive appropriate training and guidance from an experienced team

What We’re Looking For

At Stepping Stones we value:

• Good communication and a warm, encouraging approach
• Enthusiasm, patience, and a willingness to get involved
• A non-judgemental and inclusive mindset
• Reliability and commitment
• Flexibility and adaptability

Prior to volunteering, we ask all volunteers to:

• Attend an in-person session with the Stepping Stones team and learners
• Provide two references
• Complete a DBS check (we will arrange this)
• Commit to volunteering bi weekly from March-October. For continuity for our service users, we ask that you commit to volunteering in this role for at least one season, until at October 2026. 

How to Apply

Please submit your CV and respond to the following questions (these will come up when you hit 'Apply Now')

• Why would you like to volunteer with Stepping Stones?
• What are the strongest attributes and values you feel you'll bring to this role? 

This Role Turns Digital Campaigns Into Real-World Impact. At Tell My Truth and Shame the Devil C.I.C., online fundraising is more than clicks—it’s building a movement.
The Online Fundraising and Campaign Manager ensures that all digital campaigns—from social media drives to crowdfunding initiatives—are strategically designed, executed, and optimised for impact. You will lead online engagement, campaign planning, and donor acquisition strategies, connecting supporters to the CIC’s mission and converting attention into meaningful action. This is not a passive posting role—it is strategic, high-energy, and central to scaling the CIC’s digital impact.

This role exists to:

• Plan, launch, and manage online fundraising campaigns across multiple digital platforms
• Coordinate with Content and Donor Communication Specialists to ensure cohesive messaging
• Analyse campaign performance, adjusting strategies in real time for maximum engagement
• Support the Fundraising Director with digital strategy, reporting, and optimisation
• Ensure campaigns comply with safeguarding, ethical, and CIC standards
• Develop creative fundraising initiatives that engage online communities
• Track donor journeys from awareness to contribution, improving retention and growth

You are the digital architect of campaigns that mobilise supporters and funds.

Why This Role Matters

Online fundraising is critical for the CIC’s sustainability:

• It generates immediate and scalable revenue for programmes
• It grows awareness and community support beyond geographic boundaries
• It empowers supporters to engage meaningfully with the CIC’s mission

Without this role, online campaigns risk low engagement, wasted effort, or lost opportunities. With it, the CIC can reach thousands of supporters efficiently and ethically.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience using online fundraising platforms such as JustGiving, GoFundMe, Stripe, Patreon, or similar tools
• Experience in digital campaign planning, execution, and optimisation
• Strong understanding of social media marketing, including platform-specific strategies and analytics
• Experience with email marketing tools and CRM systems for supporter engagement and fundraising
• Ability to monitor, analyse, and interpret performance data to inform decisions
• Experience producing clear reports and insights for non-technical audiences and leadership
• Strong written communication skills, with an ability to craft compelling calls to action
• Creative mindset with the ability to generate and test innovative campaign ideas
• Good organisational skills and ability to manage multiple campaigns and deadlines
• Understanding of ethical fundraising, safeguarding, and data protection principles
• Ability to collaborate effectively with internal teams and volunteers
• Confidence working independently in a volunteer role, with proactive problem-solving skills
• Commitment to the organisation’s mission, values, and respectful supporter engagement

Desirable / Can Be Developed

• Basic knowledge of digital design or content tools

Qualifications

• Formal qualifications not required; equivalent professional or voluntary experience is highly valued

Main Responsibilities/ Key Duties

• Design and deliver online fundraising campaigns: Plan, implement, and manage end-to-end digital fundraising initiatives across social media, crowdfunding platforms, email marketing, and web-based channels. Ensure campaigns are aligned with organisational goals, audiences, and key fundraising moments.
• Develop innovative engagement strategies: Create and test creative campaign ideas, challenges, peer-to-peer fundraising initiatives, and digital engagement activities that motivate supporters to donate, share, and advocate. Continuously explore new trends and tools in online fundraising.
• Coordinate creative assets: Work collaboratively with Content, Communications, and Donor Engagement teams to develop compelling copy, visuals, videos, and calls to action. Ensure consistent messaging, tone, and branding across all digital channels.
• Campaign optimisation and performance monitoring: Track and analyse campaign metrics such as reach, engagement, conversion rates, donation values, and supporter growth. Use insights to adjust strategies in real time and improve campaign effectiveness.
• Data-driven decision making: Interpret analytics and audience behaviour to refine targeting, messaging, timing, and platform use. Support evidence-based recommendations for future fundraising activity.
• Compliance and ethical standards: Ensure all online fundraising activities comply with relevant regulations, platform terms, safeguarding policies, data protection requirements, and ethical fundraising standards. Promote transparency and donor trust at all stages.
• Reporting and accountability: Prepare clear and timely reports on campaign performance, outcomes, and learning for leadership and stakeholders. Highlight successes, challenges, and recommendations for improvement.
• Volunteer collaboration: Engage and coordinate volunteer teams and digital ambassadors to amplify campaigns, encourage peer sharing, and extend reach within communities and networks. Provide guidance and motivation to support consistent messaging.
• Continuous improvement: Contribute to the development of best practices, templates, and processes for online fundraising. Share learning across teams to strengthen organisational digital fundraising capacity. 

Who This Role Is For

This role is suited to someone who:

• Understands online fundraising and digital campaign strategy
• Can plan, execute, and monitor campaigns independently and collaboratively
• Is creative, data-driven, and solution-oriented
• Can translate social media trends into actionable fundraising opportunities
• Values transparency, ethics, and mission-aligned digital engagement

You are a strategic digital leader and campaign innovator.

What You Gain

• Founding-level experience in online fundraising strategy and execution
• Strategic insight into digital engagement and campaign optimisation
• Leadership exposure in managing multi-channel campaigns
• Priority consideration for future paid roles
• Direct contribution to community empowerment and CIC sustainability

This role builds digital strategy, fundraising, and online community leadership skills.

What This Role Is Not For

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid digital tools, analytics, or campaign strategy
• Are seeking immediate paid employment
• Are uncomfortable managing ethical online engagement and fundraising

Important to Be Clear

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for digital campaign success and donor engagement
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about campaign strategy, performance, and collaboration

If you believe that digital campaigns can create meaningful impact, and that online engagement is a tool for real-world change, this role is for you.

A Final Word

Fundraising is about people, not just donations.

If you know that:

• Trust is built through transparency, consistency, and care
• Privacy and safeguarding are essential to ethical digital engagement
• Respectful communication strengthens supporter relationships and loyalty

 …then you already understand the heart of effective online fundraising and campaign management.