Volunteer roles in southwell, nottinghamshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
WHO WE ARE
We are a Kingston-based social enterprise using creative thinking to build community cohesion. Encouraging different cultures to unite enables us to share and celebrate essential lessons. Partnering with cultural, social and sports organisation's, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to challenge preconceptions around race and stereotyping. Our findings are supported by educational opportunities designed to broaden perspectives.
Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Discover our mission, values and the impactful work we do to make a difference in our community.
Your journey with purpose begins here
Join us in creating positive change!
ROLE DESCRIPTION
Join our dynamic team as a Volunteer HR Recruiter and play a pivotal role in shaping the future of our non-profit Organisation. As a key member of our Human Resources team, you will be responsible for managing the end-to-end recruitment process, ensuring the acquisition of talented individuals passionate about our mission. Your expertise will contribute to building a dedicated and skilled workforce, enabling us to impact the community positively. This role offers a unique opportunity to utilise your HR recruitment skills for a meaningful cause while gaining valuable experience in the non-profit sector.
Collaborate with hiring managers to identify hiring needs and implement effective sourcing strategies,
Interview and Selection
Build and maintain a strong talent pipeline.
Conduct initial screening interviews to effectively evaluate the candidates’ skill set and cultural fit while providing an engaging experience.
Foster positive relationships with candidates, keeping them informed about the status of their applications.
Ensure compliance with applicable employment laws and regulations.
Maintain accurate and up-to-date candidate records and recruitment metrics.
REQUIRED SKILLS:
Proven experience as an HR Recruiter or in a similar role
Familiarity with job boards and professional social platforms
Strong understanding of recruitment processes and employment laws
Good communication and interpersonal skills
Office based skills (Word, Excel, PowerPoint)
Excellent time management and organisational skills
Strong marketing and negotiation skills
Outstanding teamwork skills and ability to create relationships at all levels, showing respect to different types of people.
Professionalism and Confidentiality
WHAT WE OFFER:
Opportunity for professional growth and development in Recruitment and other HR departments depending on your knowledge and learning aptitude.
A collaborative and inclusive work environment that values diversity and innovation.
Office (Excel, Word, PowerPoint)
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday to Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Job Types: Part-time, Volunteer
Contract length: 16 weeks
Expected hours: No less than 12 per week
Benefits:
- Work from home
Schedule:
- Day shift
- Flexitime
Work Location: Remote
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help Solve the Plastics Crisis!
REUSE Foundation is a UK registered charity working to develop and support pragmatic solutions that reduce our reliance on plastic and can deliver change at scale. Though newly established, the Foundation has already earned the support of MPs, government ministers, and leading voices in industry and sustainability.
We're looking for senior and experienced professionals who can help us grow our impact.
Join Us If You Have Skills In:
- Fundraising & DevelopmentCraft proposals, shape donor strategy, or open doors to new funding sources.
- Program Strategy & PartnershipsHelp design and steer reuse pilots, or build collaborations with NGOs, brands, and local governments.
- Campaigns & CommunicationsGuide messaging, social media, media outreach, and public engagement.
Ideal for:
- Professionals or retirees with experience in the charity, corporate, sustainability or communications sectors
- Those seeking purpose-driven work with measurable environmental and social impact
- People who want to shape systemic change, not just reduce symptoms
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable KS3 Maths tutors to provide educational support and a fun, safe learning environment for young people living with long-term illnesses.
What will you be doing?
- Run tutoring sessions online to support a young person.
- Offer subject area knowledge and expertise related to KS3 Maths.
- Help to combat social isolation through fun and engaging tutoring sessions.
- Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
- Subject Knowledge: Strong understanding of KS2 and KS3 Maths concepts and specifications.
- Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Reliability: Consistent availability for the agreed-upon time commitment.
- You must be a UK resident and be at least 18 years old.
What difference will you make?
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
- The opportunity to fight education inequities and make a difference in a young person's life
- Enhanced DBS Certificate
- Safeguarding level one training
- Skill development opportunities and practical experience
Location
- Remote/Online
Time
- 1 Hour per Week
- Duration: 14 Weeks minimum
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Aid for the Protection & Welfare of Animals (IAPWA) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need.
IAPWA are currently seeking an Adventure Co-ordinator to join their UK team to support their ‘Adventures for Animals’ fundraising initiative.
From helping to create exciting adventures in the UK and overseas to promoting them and supporting trip participants, the Adventure Co-ordinator will be part of a team who are passionate about developing incredible adventures worldwide to make a difference to the lives of animals in need.
Although this is a voluntary role, there are extensive travel benefits available. Please note: the majority of the adventures offered by the charity involve hiking, mountaineering and cycling, among other active pursuits and so all applicants need to be comfortable taking part in these kinds of activities.
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK registered charity dedicated to creating a better future for animals in need

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable KS3 English tutors to provide educational support and a fun, safe learning environment for young people living with long-term illnesses.
What will you be doing?
- Run tutoring sessions online to support a young person.
- Offer subject area knowledge and expertise related to KS3 English curriculum.
- Help to combat social isolation through fun and engaging tutoring sessions.
- Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
- Subject Knowledge: Strong understanding of KS2 and KS3 English concepts and specifications.
- Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Reliability: Consistent availability for the agreed-upon time commitment.
- You must be a UK resident and be at least 18 years old.
What difference will you make?
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
- The opportunity to fight education inequities and make a difference in a young person's life
- Enhanced DBS Certificate
- Safeguarding level one training
- Skill development opportunities and practical experience
Location
- Remote/Online
Time
- 1 Hour per Week
- Duration: 14 Weeks minimum
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable KS3 Art tutors to provide educational support and a fun, safe learning environment for young people living with long-term illnesses.
What will you be doing?
- Run tutoring sessions online to support a young person.
- Offer subject area knowledge and expertise related to KS3 Art.
- Help to combat social isolation through fun and engaging tutoring sessions.
- Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
- Subject Knowledge: Strong understanding of KS3 Art curriculum, skills and specifications.
- Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Reliability: Consistent availability for the agreed-upon time commitment.
- You must be a UK resident and be at least 18 years old.
What difference will you make?
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
- The opportunity to fight education inequities and make a difference in a young person's life
- Enhanced DBS Certificate
- Safeguarding level one training
- Skill development opportunities and practical experience
Location
- Remote/Online
Time
- 1 Hour per Week
- Duration: 14 Weeks minimum
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every child deserves the chance to succeed, regardless of their background. Action Tutoring is a charity dedicated to closing the attainment gap and creating a more equitable future for young people.
We're building a diverse community of tutors passionate about educational equity. We are seeking dedicated volunteers from all walks of life to tutor and support pupils facing socio-economic disadvantage in maths and English.
As a volunteer tutor, you’ll:
-
Tutor a group of 1-3 pupils (primary or secondary), with options to support online or in-person.
-
Dedicate just one hour a week for a 10-20 week programme.
We provide the resources - you bring your enthusiasm! You’ll use our workbooks to deliver your sessions.
Whether you're a university student, a working professional, retired or simply looking to give back, your hour a week can open doors to brighter futures for these young people and make a lasting impact.
What you'll gain:
-
Comprehensive training (2-hour induction, technical training for online tutors, optional further skills training).
-
Ongoing support from your dedicated programme coordinator.
-
Structured session plans and workbooks.
-
Travel expense reimbursement (up to £5 per session).
-
Free DBS check.
-
Optional tutor socials and buddy system.
We look for volunteers with:
-
Solid subject knowledge in the area they wish to tutor, which may be demonstrated by a degree or grade B at A-level qualification (or equivalent) or relevant experience.
-
The ability to explain concepts clearly and patiently.
-
A commitment to supporting pupils’ academic progress.
We recognise that valuable experience can be gained through diverse routes. If your qualifications differ from those mentioned, we still encourage you to apply. Please highlight any relevant experience or skills in your application.
We welcome applications from volunteers across England, Wales, Scotland, and Northern Ireland. (Please note: This is a volunteer, unpaid position.)
Our programmes run during term time, and you can sign up at ay time throughout the year.
Our volunteers say:
" The Action Tutoring team has been fabulous in their support: timely updates, always available, closely following progress, and ready to intervene where needed, very professional indeed!"
"Volunteering is very rewarding. I would say the skills that one develops from teaching the pupils are transferable to any walk of life and make you a better person. I would highly recommend it."
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable KS3 Science tutors to provide educational support and a fun, safe learning environment for young people living with long-term illnesses.
What will you be doing?
- Run tutoring sessions online to support a young person.
- Offer subject area knowledge and expertise related to KS3 Science.
- Help to combat social isolation through fun and engaging tutoring sessions.
- Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
- Subject Knowledge: Strong understanding of KS2 and KS3 Science concepts and specifications.
- Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Reliability: Consistent availability for the agreed-upon time commitment.
- You must be a UK resident and be at least 18 years old.
What difference will you make?
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
- The opportunity to fight education inequities and make a difference in a young person's life
- Enhanced DBS Certificate
- Safeguarding level one training
- Skill development opportunities and practical experience
Location
- Remote/Online
Time
- 1 Hour per Week
- Duration: 14 Weeks minimum
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Aid for the Protection & Welfare of Animals (IAPWA) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need.
IAPWA are currently seeking an Event Co-ordinator to join their UK team to support their ‘Dip for Dogs’ fundraising initiative.
From identifying locations to host a charity ice bath event, to recruiting and supporting volunteers to assist on the day, you will be part of a charity who are passionate about making a difference to the lives of animals in need.
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK registered charity dedicated to creating a better future for animals in need

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an Education trustee for Lancaster Independent School for Alternative Learning with senior educational experience.
What will you be doing?
We are looking for an Education Trustees who can contribute to the strategic direction of our small independent school based in Lancaster, Ofsted rated "Good"; attending termly Board meetings required by the independent school standards.
The Board meetings are usually on a Friday afternoon and can be attended remotely.
Be the trustee presence on the Education Committee (other members of the committee are senior teaching staff), to provide oversight of the School Improvement plan and report back to the board of Trustees on status; attending bi-termly Education Committee Meetings.
The Education Trustee has line manager responsibility of two members of the school senior leadership team, including annual performance reviews.
At least once per term (3 times per year) the Education trustee will be expected to spend at least half day at school to complete lesson observations of direct report.
We are looking to make prompt appointment to better support our school.
What are we looking for?
Commitment to the ethos and values of the school and a willingness to devote time, enthusiasm and effort to the duties and responsibilities of a Trustee.
Specific professional knowledge and strategic experience in at least one of the following:
▪ Leadership experience within a school
▪ Experience of Independent School Standards
Willingness to attend meetings of the Board and other meetings as required . Willingness to undertake training and participate in evaluation of the Board’s work.
The Charity and schools are committed to safeguarding and promotes the welfare of children and young people, and expects all staff to share this commitment. An enhanced DBS check is required for all successful candidates.
Conduct as a Trustee is underpinned by the seven principles of public life, as identified by the Nolan Committee:
Selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
What difference will you make?
The opportunity carries the responsibility and purpose of ensuring the future viability of a very special school offering alternative education in the Lancaster area.
The school is not running at optimum capacity and strategic direction and support to broker key relationships to ensure student recruitment is operating in a way which reaches the young people most in need of our support is vital to the overall success of the charity and to open up opportunities for future investment and growth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Alex, The Leukodystrophy Charity (Alex TLC) is a small, independent rare disease charity competing for essential resources within an extremely competitive arena.
Like many other small charities, we have grown organically from an informal support group to the recognised voice for leukodystrophy patients and their families. In order to fulfil our charitable objectives we need to increase and sustain our corporate income levels.
Could you spare a few hours a week to help us?
ABOUT THE ROLE
We are looking for volunteers, preferably with corporate fundraising experience to:
• research the corporate giving landscape and the interests of potential donors
• identify potential corporate donors and partners whose corporate social responsibility (CSR) goals align with our mission and values
• approach local and national businesses in person and over the telephone to inform them of the work of Alex TLC
• keep a record of all approaches
Time Commitment
• This role is flexible and can easily fit round your other commitments.
Location of Volunteering
• Homebased
ABOUT YOU
• an interest in Alex TLC and the work that we do
• access to a computer/laptop with an internet connection, and a printer
• basic understanding of the complexities of leukodystrophy
• excellent written skills
• excellent organisational and administrative skills
Benefits to you:
• Meeting and working with new people
• The ability to volunteer around your own commitments
• Learning new skills whilst having fun!
• Adding to your CV
• Helping those affected by leukodystrophies
We can only accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Adventure Ashram is a small but mighty UK-based charity founded by adventurers in 2007. We support life-saving grassroots projects in India, focused on:
-
Combating human trafficking
-
Providing education for vulnerable children
-
Ensuring access to essential healthcare
We work closely with our local Indian partners to deliver meaningful, sustainable change. Our UK-based operations raise vital funds through adventurous events, innovative campaigns, and international initiatives—most notably our global yoga campaign, Yoga Stops Traffick.
Role: Trustee – Fundraising Specialist
We are looking for a new Trustee with significant fundraising experience to help us grow and diversify our income and contribute to our overall strategic direction.
This is a fantastic opportunity for someone who wants to use their professional skills to make a lasting impact on vulnerable communities, particularly vulnerable women and children in India.
What we’re looking for
We welcome applications from individuals with fundraising expertise in one or more of the following areas:
-
Individual Giving & Major Donors
-
Trusts and Foundations
-
Corporate Partnerships
-
Community Fundraising and Events
-
Digital Campaigns and Innovation
-
Fundraising Strategy and Income Development
Trustee Commitment
-
Board Meetings: 4 per year (weekday evenings, usually online)
-
Committee Involvement: All trustees join one of our committees (Fundraising, Finance, Programme Management), which meet every 2 months
-
Events: Attend 1–2 UK-based Adventure Ashram events per year (where possible)
-
Approximate time commitment: 1–2 hours per week
We also hope that this new trustee would be open to supporting other trustees and staff in developing their fundraising skills to improve internal capabilities.
Why Join Us?
As a Trustee, you will:
-
Help shape the future of a unique, adventurous charity
-
Make a meaningful contribution to anti-trafficking and community development work
-
Be part of a passionate, values-driven team
-
Gain or develop experience in strategic charity governance and leadership
“Adventure Ashram is a brilliant small charity; it supports fantastic projects in India and manages to have a lot of fun in the process. Volunteering as a trustee gives me a chance to do something meaningful with good people—and I can’t wait to welcome more members to the team.”
— Current Trustee
If you’re excited by the opportunity to make a tangible difference through your fundraising skills, we’d love to hear from you.
Applications will be reviewed on a rolling basis. We aim to make the recruitment process welcoming and inclusive for all.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK are looking for warm and energetic volunteer tutors to provide educational support in a range of subjects, from Primary to A-Level, and a fun, safe space for young people living with serious illness.
Deliver online tutoring sessions, supported by our programme team, for just one hour per week flexibly to fit around you!
What are we looking for?
- Subject Knowledge: Strong understanding of subject concepts and theories.
- Teaching Skills: Ability to explain ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Consistent availability for the agreed-upon time commitment for a minimum of 14 weeks.
- Adhere to safeguarding policies and report concerns to the BFUK Team
What difference will you make?
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
- Enhanced DBS will be provided
- Safeguarding Level One Training
- Skill Development opportunities
- Direct experience working with children and young people
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sheila McKechnie Foundation (SMK) was set up in June 2005 in memory of legendary campaigner, Sheila McKechnie.Campaigning is vital to a healthy society. We help campaigners to thrive. In a free and hopeful society, people need to know they have the power to make a difference: that they are able to envisage change and can push for that change to happen. For nearly two decades, we have helped all sorts of individuals, causes and charities to find their power as changemakers – as campaigners. We support, connect and champion these campaigners, equipping them to go after the social change they seek.
The Chair will hold the Board and staff team to account for SMK’s mission and vision, provide inclusive leadership to the Board and ensure that Board members fulfil their duties and responsibilities for the effective governance of SMK. The Chair will line manage and support the Chief Executive and ensure that the Board functions as a unit and works closely with the Chief Executive and staff team to achieve agreed objectives. They may also be asked to act as an ambassador and a public face of SMK in partnership with the Chief Executive and the Board.
For further information, see our website and the recruitment pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.