Volunteer roles in staines

Support Hongkongers to learn and practise English in a welcoming and friendly setting

Organisation: Meridian Wellbeing

Location: Remote (online sessions)

Type: Volunteer

Time commitment:

• 1 session per week (2 to 2.5 hours)

• Initial sessions are expected to take place around lunchtime

• Evening or weekend sessions may be introduced in future based on participant availability

• Final session times will be discussed and agreed in advance with each volunteer

Minimum commitment: 3 months

About Us

Meridian Wellbeing is an independent charity working to improve the mental, physical, and emotional wellbeing of individuals and communities in Barnet. As part of our ongoing support for Hongkongers who have settled in the UK via the BN(O) visa route, we are launching informal, volunteer-led online English sessions to help participants build confidence in using English in everyday life.

We know that many newcomers from Hong Kong face challenges accessing traditional ESOL courses due to long working hours, family commitments, or limited local services. Our project offers an alternative: flexible, accessible, and welcoming English learning spaces run by volunteers.

We are currently recruiting for two volunteer roles:

1. Volunteer ESOL Teacher (Online)

We are looking for a volunteer with a recognised English teaching qualification to lead weekly online ESOL classes (entry level). Sessions are informal but structured, with a focus on everyday communication skills.

Key Responsibilities:

• Deliver weekly English classes online (2–2.5 hours per session)
• Prepare simple, tailored lesson plans and resources
• Encourage participation in a safe, inclusive environment
• Collaborate with the team and help monitor engagement

Requirements:

• ESOL/TEFL/CELTA/TESOL qualification (required)
• Experience working with English learners (desirable)
• Confident using Zoom or similar platforms (training provided as required)
• Experience managing group sessions/classes
• Friendly, patient and culturally aware
• Fluent or highly proficient in spoken English (native-level fluency preferred)
• Available for lunchtime sessions, with potential flexibility for evening or weekend sessions in future.

2. Volunteer Conversation Café Facilitator (Online)

We’re also seeking facilitators to host informal group sessions where Hongkongers can practise English through conversation. No teaching qualifications are needed — just a warm personality and willingness to support others.

Key Responsibilities:

• Host or co-host weekly conversation sessions online (2–2.5 hours)
• Use topics or prompts to encourage group discussion
• Help create a welcoming, supportive environment
• Respect and support participants with different English levels

Requirements:

• Fluent or highly proficient in spoken English (native-level fluency preferred)
• Friendly and confident leading small groups
• Able to use Zoom (training provided as required)
• Available for lunchtime sessions, with potential flexibility for evening or weekend sessions in future.

What You’ll Gain:

• Make a real difference in people’s lives
• Develop skills in teaching and group facilitation
• Be part of a supportive and inclusive team
• Receive basic training and ongoing guidance

Note: All volunteers will need to complete a DBS check. Cantonese language skills are not required.

Group Audit Committee Chair
Location: London (Hybrid)
Time Commitment: Minimum 16 days per year
Remuneration: Voluntary (reasonable expenses covered)

Our client is the largest UK membership organisation and professional body representing nursing staff and students. With a long-standing reputation for policy influence, professional development, and campaigning, they are committed to championing their members and improving outcomes for the people they care for. They are also a values-led organisation, proud to foster an inclusive and supportive working environment.

They are now seeking an experienced and independent governance leader to serve as Chair of the Group Audit Committee. This is a key position providing strategic oversight across the organisation and its affiliated bodies, including a charitable foundation and a publishing arm. The Chair will work closely with the Chief Financial Officer and report to the organisation’s main governing body, providing assurance that audit, risk, and internal control frameworks are effective and robust. The Committee meets quarterly, with additional time expected for preparation and wider engagement.

The ideal candidate will bring:

• Significant experience in audit and governance, ideally with a background in chairing or contributing to Audit Committees within complex organisations

• Strong understanding of financial oversight, risk registers, internal controls, and audit processes

• Sound judgement and independence, with the confidence to challenge and support effective governance

• An inclusive and collaborative leadership style, encouraging diverse perspectives and open discussion

• A personal commitment to equity, diversity and inclusion, and alignment with the organisation’s values

A recognised accounting qualification is desirable but not essential.

Our client welcomes applications from individuals of all backgrounds and will provide reasonable adjustments as needed throughout the recruitment process.

To apply, please click 'Redirect to recruiter' to view the role on the Prospectus website.

Bank Workers Charity is here to support past and present bank workers and their families across the UK. We help people facing challenges with their health and wellbeing, relationships, money and work – offering practical support, guidance and financial assistance when it’s needed most.

We’ve been here for the banking community for over 140 years. As demand for our services grows, we’re looking for two new Trustees to help shape our work and reach more of the people who need us.

We’re particularly keen to hear from candidates with experience in one of the following areas:

• A senior role within a bank, managing a business unit and demonstrating strong commercial and people skills
• A senior role within a charity, ideally with knowledge of poverty relief, social provision or impact measurement

You don’t need to have been a Trustee before. We offer a full induction, ongoing support and a buddy system to help you settle in.

Our Board includes 13 Trustees, who serve on one of our committees: Audit and Risk, Finance and Investments, or People. We meet quarterly, usually during working hours, both in person and online. The time commitment is around 12 hours per quarter.

We’re committed to making sure our Board reflects a wide range of experiences and perspectives, and we welcome applications from all backgrounds. These are voluntary, unpaid positions, with reasonable expenses reimbursed. All applicants are subject to DBS checks.

Volunteer Fundraising Lead

Location: Remote (UK-based preferred)

Type: Volunteer (Flexible, ~5-15 hours/month)

Reporting to: Director/Founder

Organisation Type: Community Interest Company (CIC)

About Us

We are a mission-driven Community Interest Company dedicated to early intervention against online harms and the prevention of child sexual abuse and exploitation (CSEA) and violence against women and girls (VAWG). Rooted in a behavioural science approach combined with systems thinking, we work to understand the contemporary online context for children and young people and pathways to engaging with harmful content, develop evidence-based interventions which support healthier sexual and social development, and create safer communities through primary and secondary prevention.

Role Overview

We are seeking a passionate and proactive Volunteer Fundraising Lead to help us grow our income and strengthen our financial sustainability. This is a key voluntary role for someone with a background in fundraising who wants to use their skills to make a measurable difference in a sensitive but vital area of public benefit, increasingly recognised as an urgent issue and one in receipt of growing governmental attention.

Key Responsibilities

· Develop and lead a fundraising strategy aligned with our mission and values

· Identify and research suitable grant, trust, and foundation opportunities

· Draft and submit funding applications in collaboration with the CIC’s director

· Build relationships with potential donors, funders, and community partners

· Explore and recommend individual giving, crowdfunding, and corporate support options

· Track fundraising performance and maintain basic reporting for transparency and impact

· Contribute to funding-related communications (e.g., case for support, impact updates)

What We’re Looking For

· Experience in fundraising (professional or voluntary), especially in small or early-stage organisations

· Excellent written and verbal communication skills

· Strong organisational skills and ability to work independently

· Commitment to safeguarding, sensitivity, and ethical fundraising

· Alignment with the CIC’s mission and core values of safety, empathy, collaboration, innovation, and integrity

· Understanding of confidentiality, discretion, and working with potentially sensitive subject matter

Time Commitment

· Approximately 5-15 hours per month

· Flexible schedule, with occasional online meetings

What We Offer

· A meaningful opportunity to contribute to the protection of children from online harms, as well as a CSEA and VAWG prevention mission

· Flexible, remote working with supportive leadership

· Recognition in reports and communications

· A reference or endorsement after three months of active volunteering

· The chance to shape fundraising strategy at an early and impactful stage of growth

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Location: Fully flexible / Remote – open to applicants anywhere in the UK

Time Commitment: Approx. 2–4 hours per month (may be more during start-up and registration phase)

About Us

Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire, raise awareness for important causes, and share unique storytelling and learning experiences from the field.

We are currently recruiting our initial trustee board to help launch and register the charity.

Role Overview

We are seeking a Media Trustee to join our board and lead the charity’s media strategy and content creation. This trustee will help share the charity’s projects, expeditions, and mission with a wide audience, while having the freedom to retain their work for personal portfolio use.

Key Responsibilities

· Develop and oversee the charity’s media strategy:

· Create or advise on multimedia content (photo, video, audio, digital)

· Support engagement with media outlets and online audiences

· Advise on storytelling, branding, and public-facing communications

· Assist with reporting and media-related updates to stakeholders

· Contribute to trustee meetings and governance

· Delegate to editing volunteers within the Media Committee

· Help guide the charity through its registration and initial set-up

Person Specification & Requirements:

· Experience or interest in media production, content creation, or storytelling

· Strong communication and creative skills

· Commitment to the mission and values of Unseen Expeditions and its partnered charities

· Ability to work collaboratively with a small, remote trustee team

· Comfortable working remotely and communicating online with a UK-wide board

· UK-based (required for legal trustee responsibilities)

· 2–4 hours per month commitment (more during start-up if possible)

· Basic tools for communication (email, phone, video calls)

What You’ll Gain:

· Opportunity to shape and govern a new, high-profile charity from launch

· Hands-on experience in charity leadership and governance

· Contribution to awareness-raising and adventure-led impact projects

· Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects

· Flexible, fully remote role within a passionate, purpose-driven team

· Permission to retain media content created for personal portfolio or professional use

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Location: Fully flexible / Remote – open to applicants anywhere in the UK

Time Commitment: Approx. 2–4 hours per month (may be more during start-up and registration phase)

About Us

Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire, raise awareness for important causes, and share unique storytelling and learning experiences from the field.

We are currently recruiting our initial trustee board to help launch and register the charity.

Role Overview

We are seeking a Fundraising Trustee to join our board and lead the charity’s fundraising strategy. This trustee will ensure the charity secures the resources needed to deliver its mission and projects.

Key Responsibilities:

· Develop and oversee the charity’s fundraising strategy

· Identify and engage potential donors, sponsors, and funding opportunities

· Support applications for grants and corporate partnerships

· Advise on fundraising campaigns and initiatives

· Assist with reporting to stakeholders on fundraising outcomes

· Contribute to trustee meetings and governance

· Delegate to volunteers within the Communications & Fundraising committee

· Help guide the charity through its registration and initial set-up

Person Specification & Requirements:

· Experience or interest in fundraising, grant applications, or sponsorship

· Strong organisational, communication, and networking skills

· Commitment to the mission and values of Unseen Expeditions and its partnered charities

· Ability to work collaboratively with a small, remote trustee team

· Comfortable working remotely and communicating online with a UK-wide board

· UK-based (required for legal trustee responsibilities)

· 2–4 hours per month commitment (more during start-up if possible)

· Basic tools for communication (email, phone, video calls)

What You’ll Gain:

· Opportunity to shape and govern a new, high-profile charity from launch

· Hands-on experience in charity leadership and governance

· Contribution to awareness-raising and adventure-led impact projects

· Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects

· Flexible, fully remote role within a passionate, purpose-driven team

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Location: Fully flexible / Remote – open to applicants anywhere in the UK

Time Commitment: Approx. 2–4 hours per month (may be more during start-up and registration phase)

About Us

Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire, raise awareness for important causes, and share unique storytelling and learning experiences from the field.

We are currently recruiting our initial trustee board to help launch and register the charity.

Role Overview

We are seeking a Communications Trustee to join our board and lead the charity’s communication strategy. This trustee will ensure the charity’s mission, projects, and stories are shared effectively with audiences, stakeholders, and partners.

Key Responsibilities

· Develop and oversee the charity’s communications strategy

· Ensure consistent messaging across all platforms and materials

· Support engagement with media, partners, and the public

· Advise on digital and social media presence

· Assist with reporting and communication to stakeholders

· Contribute to trustee meetings and governance

· Delegate to volunteers within the Communications & Fundraising committee

· Help guide the charity through its registration and initial set-up

Person Specification & Requirements

· Experience or interest in communications, PR, marketing, or media

· Strong written and verbal communication skills

· Commitment to the mission and values of Unseen Expeditions and its partnered charities

· Ability to work collaboratively with a small, remote trustee team

· Comfortable working remotely and communicating online with a UK-wide board

· UK-based (required for legal trustee responsibilities)

· 2–4 hours per month commitment (more during start-up if possible)

· Basic tools for communication (email, phone, video calls)

What You’ll Gain

· Opportunity to shape and govern a new, high-profile charity from launch

· Hands-on experience in charity leadership and governance

· Contribution to awareness-raising and adventure-led impact projects

· Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects

· Flexible, fully remote role within a passionate, purpose-driven team

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Location: Fully flexible / Remote – open to applicants anywhere in the UK

Time Commitment: Approx. 3–5 hours per month (may be more during start-up and registration phase)

About Us

Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire, raise awareness for important causes, and share unique storytelling and learning experiences from the field.

We are currently recruiting our initial trustee board to help launch and register the charity.

Role Overview

We are seeking a Chair / Trustee to lead our board, provide strategic direction, and ensure effective governance. The Chair will guide the charity through registration and early operations while supporting the delivery of its mission.

Key Responsibilities

· Lead the trustee board and ensure effective governance

· Chair board meetings and oversee decision-making

· Support trustee recruitment, induction, and development

· Act as a primary contact for stakeholders and regulators

· Oversee compliance with charity law and CIO regulations

· Assist with reporting to the Charity Commission

· Help guide the charity through its registration and initial set-up

Person Specification & Requirements

· Strong leadership, organisational, and strategic skills

· Familiarity with charity governance and trustee responsibilities (training can be provided)

· Commitment to the mission and values of Unseen Expeditions and its partnered charities

· Ability to work collaboratively with a small, remote trustee team

· Comfortable working remotely and communicating online with a UK-wide board

· UK-based (required for legal trustee responsibilities)

· 3–5 hours per month commitment (more during start-up if possible)

· Basic tools for communication (email, phone, video calls)

What You’ll Gain

· Opportunity to shape and govern a new, high-profile charity from launch

· Hands-on experience in charity leadership and governance

· Contribution to awareness-raising and adventure-led impact projects

· Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects

· Flexible, fully remote role within a passionate, purpose-driven team

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Location: Fully flexible / Remote – open to applicants anywhere in the UK

Time Commitment: Approx. 2–4 hours per month (may be more during start-up and registration phase)

About Us

Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire, raise awareness for important causes, and share unique storytelling and learning experiences from the field.

We are currently recruiting our initial trustee board to help launch and register the charity.

Role Overview

We are seeking a Secretary / Trustee to join our board and ensure strong governance. The Secretary will help the charity meet its legal and regulatory responsibilities while supporting the delivery of its mission.

Key Responsibilities

· Maintain accurate records of trustee meetings and decisions

· Ensure compliance with charity law and CIO regulations

· Support trustee recruitment, induction, and governance processes

· Act as a point of contact for official communications

· Assist with reporting to the Charity Commission

· Help guide the charity through its registration and initial set-up

Person Specification & Requirements

· Strong organisational and administrative skills

· Familiarity with charity governance and trustee responsibilities (training can be provided)

· Commitment to the mission and values of Unseen Expeditions and its partnered charities

· Ability to work collaboratively with a small, remote trustee team

· Comfortable working remotely and communicating online with a UK-wide board

· UK-based (required for legal trustee responsibilities)

· 2–4 hours per month commitment (more during start-up if possible)

· Basic tools for communication (email, phone, video calls)

What You’ll Gain

· Opportunity to shape and govern a new, high-profile charity from launch

· Hands-on experience in charity leadership and governance

· Contribution to awareness-raising and adventure-led impact projects

· Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects

· Flexible, fully remote role within a passionate, purpose-driven team

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Social Change Lab is looking for new trustees. We're looking for people with experience in areas such as charity governance, finance, research, strategy development and communications to strengthen our work in creating high-quality research on social movement effectiveness.

This is a voluntary, unpaid position. While we've outlined our desired skills and experience, don't worry if you feel you don't meet all of the criteria. We're interested in candidates with a range of professional backgrounds and levels of experience. Deadline for applications is Monday, 15 September.

To read more and apply for the role, click the 'Rediect to Recruiter' button.

Refugee Action has spent over 40 years supporting refugees and people seeking asylum to live with dignity and build safe, fulfilling lives in the UK. We stand up for rights, challenge injustice, and work alongside communities to create lasting change. 

Our current strategy is our most ambitious yet. We are delivering innovative services that refuse to compromise on best practice, strengthening and supporting hundreds of community-based organisations, and advocating for systemic change – intentionally led by the voices of people with lived experience. 

We are proud to have a majority of trustees with lived experience of forced displacement, and to be on a continuing journey to embed anti-racism into all we do. The Board is united in its mission, committed to inclusive governance, and determined to meet the challenges of a complex political and funding environment. 

Refugee Action is seeking a new Chair (or Co-Chairs) who can lead the Board into our next chapter – someone with governance experience, sound judgement and a deep understanding of commitment to the rights of refugees and people seeking asylum through their own lived experience of forced displacement. You will work closely with our Chief Executive to steer the organisation through both opportunity and challenge, helping ensure we remain bold, independent and effective in all we do. 

You will be the right candidate if you share our values, can bring your understanding of your own lived experience of forced displacement, and apply this to help shape the future of Refugee Action.  

Closing date: midnight, Sunday 28 September 2025. 

Background to the role:

Keep Active is a volunteer-delivered project at The Creighton Centre, which aims to provide support to older people (60+) who have had a fall, stroke or other illness.  We work in partnership with the NHS Community Rehabilitation Service across Hammersmith & Fulham. As a Keep Active Volunteer you would visit an older person (the average age is 84) once a week for up to nine weeks to help them with improving mobility indoors with exercises, or outdoors with walks in their community. This project aims to empower people to get back to independence, access community once more and reduce risks of future falls and hospital re-admittance.

Availability/commitment:

· To live in or near Hammersmith and Fulham, or travel regularly through

· To be able to spare 1-2 hours a week, preferably during working hours

Role of the Keep Active Volunteer:

· To attend an initial one-off training session [with Volunteer Coordinator and therapists from NHS rehabilitation teams].

· To visit an older person’s home once a week for up to 9 weeks to supervise and motivate them to continue practicing their exercise and walking goals, as prescribed by NHS rehabilitation teams.

· Support might include:

- A walk around their local community possibly going to the park or visiting shops.

- Encouraging them to complete a prescribed gentle exercise program.

- Keeping an older and sometimes isolated person company.

- Visiting someone in their homes to help them reach their exercise goals.

NB: Please note that this is a volunteer role and you will not be expected to provide any physical support. This is a motivational role only.

We will provide:

· Induction training and NHS Community Rehabilitation led training (weekday training).

· Regular contact and support from the project staff.

· Occasional social events for volunteers

· Occasional training opportunities for volunteers

· A reference after 3-6 months of volunteering with us

· An enhanced DBS check

· Reimbursement of travel expenses incurred during your volunteering

Skills needed:

· Good listening and communication skills and a good level of spoken English.

· Empathy and a kind and patience approach.

· Enthusiasm and commitment.

· A friendly personality.

· The desire to make a positive difference to someone’s health and wellbeing

· Ability to cope with clients who are unwell.

· A positive attitude towards empowering and improving the lives of older people

· An understanding of and commitment to our policies (including: Confidentiality, Safeguarding and Equal Opportunities)

Accountable to:

Keep Active Coordinator

Location: Remote (with occasional attendance to in-person events)

Hours: 8 Hours per month

Expenses: This is an unpaid remote position; however, reasonable expenses will be reimbursed.

Closing date: 19 September 2025

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​Role Overview

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Joining a dynamic and passionate Board, the ideal candidate will provide expert oversight, guidance, and support for the Charity’s strategic objectives and as Chair of the People & Remuneration Committee, work closely with senior leadership on current and future strategic People (HR) matters.

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​Key responsibilities

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• Provide Board level oversight, support and challenge of Migrant Help’s strategic objective of being a ‘Great Place to Work’
• Contribute constructively to the charity’s strategic plans, progress and decision making
• Chair the People & Remuneration Committee effectively, developing the meeting agenda with the People & Culture Director
• Lead on people matters at Board meetings in relation to the charity and its trading subsidiary Migrant Help Trading Limited (MHTL).
• Work in partnership with the CEO and Senior Leadership Team
• Oversee the governance of People (HR) Risk
• Provide input on organisational policies in line with best practice and employment legislation
• Act as an ambassador for the charity to external bodies, corporate partners and major donors
• Trustees share collective responsibility for the charity’s governance, ensuring the charity’s mission is achieved and its operations are effective. Trustees support the CEO by contributing to strategic planning, offering expertise, and working together to provide the necessary oversight and direction for the charity’s growth and success.
  
   

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The skills and abilities you need

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• Senior strategic leadership and management experience
• Demonstrable expertise in people & culture, strategy, recognition, reward and organisational development
• An inclusive leader, with good interpersonal and relationship building skills
• Independent judgement and strong communication skills
• Act with integrity and respect when working with others.
• Previous experience as a trustee (desirable).
   

​For more information about the role and requirements of Trustees at Migrant Help see here

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Mandatory Training Requirement

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The Safeguarding Trustee must complete trustee governance and safeguarding training within the first three months of appointment. Additional training will follow as needed.

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Terms of Appointment

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• Trustees serve an initial three-year term, with the option for renewal up to a maximum of a second term of three years.
• All trustees must complete governance and safeguarding training within the first three months of appointment. Additional training available as required.
• This position is subject to an Enhanced Disclosure and Barring Service (DBS) check and references.
• Unremunerated, reasonable expenses reimbursed

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​Time Commitment:

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• 8 hours per month, including:
  • Attending quarterly board meetings, in-person (London) or virtually
  • Chairing the People & Remuneration Committee, 2 to 3 times per year, virtually
  • Annual half-day strategy session to contribute to the charity’s direction.
     

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​About Migrant Help

​

Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential.

We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

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Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:

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• All voluntary roles are subject to satisfactory references and an enhanced DBS check.

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How to apply

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​To apply for this role you will be asked to upload a copy of your CV along with an expression of interest letter.

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We particularly welcome applications from people with first-hand or indirect experience of displacement, either recently or in past generations

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Allowances: Travel costs and luncheon voucher

Closing date: Monday, 22nd September 2025 at 9.00am

Ref: REV-251

Are you a proactive, adaptable and empathetic individual with a keen interest in gaining hands on experience in reception duties, customer service, or administrative functions, while contributing meaningfully to the work of a social justice charity?

If so, join St Giles as a Reception Volunteer where you will be a vital part of our front-of-house team, helping to create a welcoming, professional, and supportive environment for visitors, staff, and service users.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As a Reception Volunteer, you will welcome all visitors in a warm, friendly, and professional manner, handle incoming phone calls and direct queries appropriately, plus monitor and manage the reception inbox and incoming correspondence.  You will maintain a clean, organised, and accessible reception area, register visitors, ensure sign-in procedures are followed, and issue visitor badges and support security and safeguarding protocols, including monitoring access.

We will rely on you to support meeting room bookings and logistics, assist with incoming and outgoing post and deliveries, and help maintain supplies and reception materials (leaflets, forms, etc.), while also assisting with simple data entry and document filing as needed.  Working collaboratively with staff and fellow volunteers and contributing towards a positive workplace culture are both key duties, as is ensuring that confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies.

What we are looking for

• Previous experience in a reception or customer service role
• Basic understanding of confidentiality, safeguarding, and data protection.
• Interest in supporting people who may face barriers to employment or services
• Reliable and punctual, with good time management
• Excellent IT, interpersonal and communication skills, both verbal and written
• A professional, collaborative and flexible approach to your work

Volunteer Support and Benefits

• Induction and role-specific training provided.
• Ongoing supervision and support from a named staff contact.
• Opportunity to develop transferable skills and gain references.
• Reimbursement of reasonable travel and lunch expenses (per policy).
• Opportunity to contribute to a meaningful cause and inclusive workplace.

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

Closing date: Monday, 22nd September 2025 at 9.00am