Volunteer roles

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.

The Retail Distribution Centre (RDC) is where donations are stored, sorted, cleaned and distributed to the shops. Our volunteers help with household items ranging from crockery, toys, small electrical items, pictures, as well as clothes, shoes and bags. You will become part of the team that will sort, prepare, and recycle donations for resale.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Are you looking for a meaningful way to give back to your community? St Vincent’s Shop in Withington is looking for friendly, enthusiastic volunteers to join our team!

Volunteering with us is a fantastic opportunity to support a great cause while gaining valuable skills, meeting new people, and making a real difference locally. Whether you can spare a few hours a week or more, your time will help us continue providing vital support to those who need it most.

No experience needed; just a warm smile and a willingness to help.

If you’d like to get involved, pop into the shop or get in touch to find out more. We’d love to welcome you to the team!

Can you help us identify and prepare great items for sale online for a few hours a week in our Keswick shop? 

We need help for between 2 and 4 hours on any day of the week that suits you. Join our friendly volunteer team and help make a real difference to children's lives. 

What will I be doing?  

Typical things you might be doing in the shop include: 

• Sorting through incoming donations and selecting high value and quality items for sale online 

• Researching valuable items 

• Preparing, photographing and listing items for sale 

• Packing up sold items 

• Upholding the inclusive values of The Children’s Society 

What will I get? 

• Full training - no previous experience required 

• Free tea, coffee and biscuits 

• A reference

• Reimbursement of reasonable travel expenses

• Free confidential counselling helpline available 

You don't need any previous experience to volunteer in our shops, but you will need to be: 

• Supportive, polite and helpful to customers, other volunteers and staff 

• Reliable and punctual 

• Able to volunteer as part of a team 

• Able to follow pricing guidelines and health and safety practice (training will be provided)

• Willing to support the work and policies of The Children’s Society and its values

What's next? 

If you are interested in becoming a volunteer in our shops, we will ask you to take part in a trial shift so you can find out more about the role and we can find out more about you.

We will then ask we will ask for you to complete a short information form, including providing at least two references covering the last two years. 

Do you have a passion for fashion and a creative eye for detail? 

Can you help us keep our windows and in store displays looking great for a few hours a week in our Keswick shop? 

We need help for between 2 and 4 hours on any day of the week that suits you. Join our friendly volunteer team and help make a real difference to children's lives. 

What will I be doing?  

• Designing and making great window displays to attract customers into the shop 

• Creating attractive displays in store 

• Identifying and selecting desirable items for displays 

• Restocking the shop floor to make it look interesting 

• Upholding the inclusive values of The Children’s Society 

What will I get? 

• Full training - no previous experience required 

• Free tea, coffee and biscuits 

• A reference

• Reimbursement of reasonable travel expenses

• Free confidential counselling helpline available 

You don't need any previous experience to volunteer in our shops, but you will need to be: 

• Supportive, polite and helpful to customers, other volunteers and staff 

• Reliable and punctual 

• Able to volunteer as part of a team 

• Able to follow pricing guidelines and health and safety practice (training will be provided)

• Willing to support the work and policies of The Children’s Society and its values

What's next? 

If you are interested in becoming a volunteer in our shops, we will ask you to take part in a trial shift so you can find out more about the role and we can find out more about you.

We will then ask we will ask for you to complete a short information form, including providing at least two references covering the last two years. 

Can you help us keep our book department looking great for a few hours a week in our Keswick shop? 

We need help for between 2 and 4 hours on any day of the week that suits you. Join our friendly volunteer team and help make a real difference to children's lives. 

What will I be doing?  

• Sorting through incoming donations and selecting good quality books for sale 

• Preparing books for the shop floor by labelling and pricing 

• Rotating and restocking the shelves and making the book department look attractive and inviting 

• Researching valuable books and preparing for sale in the shop or online 

• Taking to donors about Gift Aid to help us raise more funds 

• Upholding the inclusive values of The Children’s Society 

What will I get? 

• Full training - no previous experience required 

• Free tea, coffee and biscuits 

• A reference

• Reimbursement of reasonable travel expenses

• Free confidential counselling helpline available 

You don't need any previous experience to volunteer in our shops, but you will need to be: 

• Supportive, polite and helpful to customers, other volunteers and staff 

• Reliable and punctual 

• Able to volunteer as part of a team 

• Able to follow pricing guidelines and health and safety practice (training will be provided)

• Willing to support the work and policies of The Children’s Society and its values

What's next? 

If you are interested in becoming a volunteer in our shops, we will ask you to take part in a trial shift so you can find out more about the role and we can find out more about you.

We will then ask we will ask for you to complete a short information form, including providing at least two references covering the last two years. 

Can you help us look for treasure and sort our donations in our stock room for a few hours a week in our Keswick shop? 

We need help for between 2 and 4 hours on any day of the week that suits you. Join our friendly volunteer team and help make a real difference to children's lives. 

What will I be doing?  

• Sorting through incoming donations and selecting good quality items for sale 

• Preparing items by tagging, hanging and steaming ready for the shop floor 

• Taking to donors about Gift Aid to help us raise more funds 

• Restocking the shelves and making the shop floor look attractive and inviting 

• Upholding the inclusive values of The Children’s Society 

What will I get? 

• Full training - no previous experience required 

• Free tea, coffee and biscuits 

• A reference

• Reimbursement of reasonable travel expenses

• Free confidential counselling helpline available 

You don't need any previous experience to volunteer in our shops, but you will need to be: 

• Supportive, polite and helpful to customers, other volunteers and staff 

• Reliable and punctual 

• Able to volunteer as part of a team 

• Able to follow pricing guidelines and health and safety practice (training will be provided)

• Willing to support the work and policies of The Children’s Society and its values

What's next? 

If you are interested in becoming a volunteer in our shops, we will ask you to take part in a trial shift so you can find out more about the role and we can find out more about you.

We will then ask we will ask for you to complete a short information form, including providing at least two references covering the last two years. 

Can you help deliver great customer service for a few hours a week in our Keswick shop? 

We need help for between 2 and 4 hours on any day of the week (excluding Sundays) that suits you. Join our friendly volunteer team and help make a real difference to children's lives. 

What will I be doing?  

• Serving customers in a helpful and friendly way 

• Using the till to make sales 

• Telling customers about gift aid to help us raise more funds 

• Restocking the shelves and making the shop floor look attractive and inviting 

• Upholding the inclusive values of The Children’s Society 

What will I get? 

• Full training - no previous experience required 

• Free tea, coffee and biscuits 

• A reference

• Reimbursement of reasonable travel expenses

• Free confidential counselling helpline available 

You don't need any previous experience to volunteer in our shops, but you will need to be: 

• Supportive, polite and helpful to customers, other volunteers and staff 

• Reliable and punctual 

• Able to volunteer as part of a team 

• Able to follow pricing guidelines and health and safety practice (training will be provided)

• Willing to support the work and policies of The Children’s Society and its values

What's next? 

If you are interested in becoming a volunteer in our shops, we will ask you to take part in a trial shift so you can find out more about the role and we can find out more about you.

We will then ask we will ask for you to complete a short information form, including providing at least two references covering the last two years. 

Job Description:

Services Sales Specialist (Commission-Only)

Programme Association: Enhanced Professional Development Programme (ePDP) /

International Personal Development Programme (iPDP)

Role Type: Part-time | Self-Employed Contractor | Commission-Only (Uncapped) | Remote

Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration

Role Summary

Quilombo UK is seeking a highly motivated and experienced Services Sales Specialist to join our team as a self-employed contractor. This is a crucial, target-driven, commission-only role focused on generating revenue by converting prospective service users into paying clients.The successful candidate will gain direct, high-impact sales experience that mirrors the standards and performance expectations of a paid sales position, with the added benefit of earning commission on all confirmed deals.

Compensation Structure

● Payment Basis: This is a commission-only, self-employed contractor position. There is no fixed salary or hourly wage. The specialist is responsible for invoicing Quilombo UK monthly for earned commission.

● Commission: Commission is earned per converted sale, payable only after the customer’s second monthly payment is successfully processed.

○ Standard £200 ePDP Sale: £25 commission

○ Subsidized £100 Sale: £10 commission

○ 2-Month Rolling Sale: £65 commission

● Payment Schedule: Commission earned is paid monthly, 30 days after receipt of the monthly invoice from the specialist, following the trigger (receipt of the customer's second payment) being confirmed.

Main Responsibilities

This is a target-driven, client-facing role responsible for the full sales cycle:

● Lead Generation: Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.

● Outreach & Pitching: Initiate direct outreach (calls, emails, online meetings) with clients directly.

● Closing Deals: Deliver compelling sales pitches and presentations, handle end-to-end sales processes, and secure contracts for services.

● Pipeline Management: Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.

● Performance: Consistently meet or exceed weekly/monthly Key Performance Indicators (KPIs) related to outreach, meetings, and revenue conversions.

● Strategy: Collaborate with the Director to refine messaging and sales strategy for maximum impact. Services to be Sold

The successful candidate will primarily sell Quilombo UK’s core offerings:

● ePDP (Enhanced Professional Development Programme)

● iPDP (International Personal Development Programme)

● Quilombo UK Departments as a Service

● Workshops

● Essential: Demonstrated experience in a sales, business development, or account management role, with a proven track record of generating leads and closing deals.

● Skills: Excellent verbal and written communication, strong presentation and negotiation abilities, and confidence to work independently.

● Alignment: Passion for social justice, community engagement, and inclusion.

What We Offer

● Income Potential: Uncapped commission earning potential based entirely on performance.

● Experience: Real-world, results-driven sales experience with clear KPIs and performance feedback.

● Mentorship: Coaching and mentoring from experienced directors and leadership.

● Certification: Certificate of completion and reference upon successful 16-week programme completion.

Job Types: Part-time, Freelance

Work Location: Remote