2 Administration assistant volunteer roles in Nottingham
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16 hours per week
Who we are:
ARFID Awareness UK are the UK’s only charity dedicated to raising awareness and furthering information about Avoidant Restrictive Food Intake Disorder (ARFID). A not-for-profit; we work to provide individuals, parents and medical professionals with up-to-date relevant information, research and support.
Role Description:
The Administration Assistant will:
· Ensure confidentiality of all paper and electronic records, complying with ARFID Awareness UK policies.
· Take the lead in responding to email queries from parents, carers, adults living with ARFID and medical professionals sent to ARFID Awareness UK.
· Checking and prioritising queries to ARFID Awareness UK through our Facebook site, Instagram and direct email.
· Assessing and escalating any queries that are deemed urgent or critical.
· Responding to requests for fundraising support
· Managing the fulfilment of orders placed to the ARFID Awareness UK online shop including ARIFD Awareness cards and charity merchandise for fundraising events.
· Liaising with external Trusts and key stakeholders regarding requests for meetings, ARFID Awareness collateral and attendance at conferences.
· Ordering and printing resources.
· Take and circulate minutes at meetings as required
· Work as part of the team to monitor outcomes and seek feedback to continually improve the service.
Person Specification:
Successful candidates must demonstrate a significant number of the following:
Skills
· Excellent interpersonal and communication skills
· Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders;
· Able to work with people from all backgrounds and communities, respecting lifestyles and diversity;
· Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines;
· Knowledge of and ability to work within policies and procedures, including for confidentiality, safeguarding, lone working, information governance, and health and safety
· Ability to work as part of a team and on own initiative
· Ability to deal with queries in a diplomatic, professional and confidential manner.
· Qualifications & Training
· Educated to A level or equivalent by experience.
· IT literate. Proven ability to use email, word processing and spread sheet packages effectively
Experience
· Experience of working in the voluntary sector desirable but not essential.
· Minimum 1 year of administrative experience
· Experience of delivering high quality services to the public.
· Prior knowledge of Wix desirable but not essential
· Able to plan own workload.
· Able to complete written records
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us keep our food charity running smoothly. Are you organised, reliable and interested in gaining practical experience in the charity sector?
We're looking for a Volunteer Administrative Support Assistant to join our team for ideally a 6-month placement. This is a great opportunity to develop your administrative and organisational skills while supporting a charity working to reduce food waste, tackle food poverty and support our local community. You don't need extensive administrative experience. We're looking for someone who is enthusiastic, willing to learn and keen to contribute to a meaningful organisation. As Volunteer Administrative Support Intern, you'll provide essential support across the charity's day-to-day operations.
The role is remote with the opportunity to come into our Brixton office. You will work closely with charity staff to collaborate with other organisations and prepare for upcoming projects in 2027. We are looking for someone to work 9 to 5 hours for 2-3 days a week.
Who we are:
Founded in 2018, Compliments of The House (CoTH) began by collecting surplus cooked food from Brixton Village and surrounding areas, and redistributing it free to people in need. From our local hubs we served our guests, and also ran our ‘Back to Work’ and ‘Care Leaver’ schemes.
During the COVID-19 lockdown, we could not host our guests in our hub. So we launched a temporary grocery delivery scheme supported by local council school buses, which gained recognition from the Prime Minister due to its impact.
Since then, we have found a new venture to channel our commitments to reducing the environmental impact within hospitality whilst nourishing people through food. We are so lucky to have many vibrant and diverse festivals locally and across the UK, which produce a whopping 400 tonnes in food waste every year! We’re taking on the challenge to reduce that waste and use it to nourish those in need.
We’re looking for someone:
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Comfortable with emails and Google Drive or Microsoft programmes
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Who has an understanding of GDPR, able to maintain confidentiality in line with data protection
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Happy to pitch in on varied tasks and projects
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With excellent written communication skills, basic numeracy and computer skills
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Organised and reliable, someone who can manage their own work and time
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Passionate about sustainability, reducing food waste or supporting communities
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Eager to learn and contribute new ideas
Responsibilities:
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General administrative duties, e.g. data entry, managing emails and Google Drive documents/ records, updating spreadsheets and organisational records
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Handling sensitive information such as personal data and charity finances (receipts, funding etc.)
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Supporting organising for our campaigns, sourcing equipment, recruiting volunteers
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Adapting, editing, drafting, updating and designing materials/literature
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Research background material for projects
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Take part in meetings with external organisations involved in our projects and taking meeting minutes
What You'll Gain
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Experience with administration and communications for a growing charity
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Experience in events planning and recruiting/ organising volunteers
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Training, support and regular feedback
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Strong understanding of what is involved in organising and running charity operations
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A professional reference on successful completion of the placement
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The opportunity to make a genuine difference by helping reduce food waste and improve access to nutritious food
Equality, Diversity and Inclusion
We are committed to creating an inclusive and welcoming organisation. We encourage applications from people of all backgrounds, identities and lived experiences.
How to Apply
Please send us:
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Your CV
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A short statement (up to 300 words) explaining why you'd like to volunteer with us and what you hope to gain from the placement