Operations manager volunteer roles
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Watford and Three Rivers Refugee Partnership operates in the borough of Watford and Three Rivers district, providing support to refugees and others without status in the UK. The partnership has a full-time caseworker and two part-time support staff in addition to around 80 volunteers. It currently serves around 350 families and individuals.
The charity provides:
· A weekly drop-in session – currently Tuesdays 11:00-13:30 – for existing and new clients to see us
· Casework supporting applications for leave to remain and related issues
· A weekly social hub – concurrent with the drop-in – for any client to join us for company and activities
· Education for our clients, mainly in the English language but including help with literacy and numeracy.
The operations manager will be responsible for the day-to-day management of the charity, reporting to the committee and trustees, ensuring the organisation runs efficiently and resources are used effectively to achieve its mission. They will provide a line management and mentoring role for the case worker and office administrator. The successful candidate would have had managerial experience, possibly in the charity, education, healthcare or related sectors. The role is a part time one – expected to average 2 days per week, and likely to suit someone retired from employment.
Specific roles for the operations manager are:
· Support of communication within the charity
· Supervision of the weekly (currently Tuesday, 11:00am-1:30pm) welcome desk, drop-in, social hub and casework operation
· Line management of our full-time caseworker and part-time office manager
· Support of elements of casework by allocating other volunteers, logistics etc.
· Making day-to-day decisions within agreed scope, for management of the charity
· Report to the committee (including trustees) at its regular meetings with status of cases and requests for decisions
· Advising the committee in developing the charity, helping work on core mission, vision and strategy.
· Working with our fundraisers to provide required information and guidance where needed.
The successful candidate would have experience in:
· Proven organisational and multitasking skills
· Knowledge and experience of regulatory requirements to ensure compliance (e.g. GDPR etc)
· Ability to build and maintain relationships with internal and external stakeholders
· Management of staff and volunteers
· Working with a volunteer committee and trustees
· Development of a business, charity or equivalent organisation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT CHILDREN WITH VOICES
Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.
ABOUT THIS ROLE
As we grow, we need an experienced Operations Manager to help us run well behind the scenes — so everything on the frontline can keep delivering. This is a meaningful voluntary leadership role for someone with professional experience in operations, HR, or management who wants their skills to count for something real.
You will work closely with the CEO and senior team to ensure the organisation runs efficiently, compliantly, and in line with our values.
KEY RESPONSIBILITIES
Operational Oversight
• Lead and coordinate day-to-day operations to ensure efficiency and alignment with organisational goals
• Support departments to stay aligned, compliant, and focused on delivery
• Identify opportunities to streamline processes, maximise resources, and improve impact
HR Oversight
• Oversee HR policies, compliance, and staff wellbeing in line with UK employment law and safeguarding requirements
• Support recruitment and onboarding — fair, inclusive, and safeguarding-compliant
• Provide HR guidance to managers and staff; escalate to external expertise when needed
• Maintain oversight of volunteer engagement and HR record keeping
Finance Oversight
• Supervise the Finance Coordinator (10 hrs/week) and provide accountability for financial administration
• Monitor budgets, financial reports, and expenditure in line with charity governance standards
• Ensure accurate, timely reporting to the CEO and Trustees
• Liaise with accountants, auditors, and external advisors as required
Leadership & Governance
• Work alongside the CEO, Trustees, and senior team to align operations with organisational strategy
• Provide assurance of compliance with safeguarding, data protection, charity law, and employment legislation
• Model organisational values of safeguarding, equity, inclusion, and community impact
WHO WE'RE LOOKING FOR
• Experience in operations, management, or a related professional field
• Working knowledge of HR processes and UK employment law
• Financially literate — comfortable with budgets, reports, and financial summaries
• Familiar with charity governance, safeguarding, and compliance requirements
• Confident, values-led, and able to hold accountability with care
• Highly organised, reliable, and able to manage competing priorities
• Committed to equity, inclusion, and community impact
This is a voluntary senior leadership role — unpaid, but with real scope and real responsibility. We are looking for someone who brings professional-level experience and wants to use it in the service of children and families in Hackney.