Social media manager volunteer roles

About Us

The New Normal are a growing charity whose mission is to change the way we discuss our grief, mental health and wellbeing in open and honest spaces. We believe that nobody should ever feel isolated, and there is always someone who will relate to your story. “If there’s one, there’s two.”

We run free virtual and in-person peer support meetings for adults facing life’s difficult moments, particularly bereavement. 

The Opportunity

Are you passionate about using social media for good? This is your chance to use your skills to support people through one of life's most difficult experiences.

You'll help us spread our message that nobody should face grief alone, connect people to our free virtual and in-person peer support meetings, and grow an online community built on openness and compassion. You'll receive regular check-ins and guidance from a dedicated Volunteer Coordinator, free safeguarding training, and a reference letter upon completion, all while building real, meaningful experience in the rewarding charity sector.

This role is ideal for students, recent graduates, or career changers looking to build experience in charity communications or digital media.

What You'll Do

• Create social media posts in line with our brand tone: inclusive, warm, and sensitive to the subject of bereavement
• Schedule and post updates about weekly peer support meetings and events
• Help plan simple campaigns or awareness posts around key dates (Mental Health Awareness Week, Grief Awareness Week, World Suicide Prevention Day, etc.)
• Contribute creative ideas to help our mission reach more people online
• Communicate regularly with your coordinator and flag any challenges early

What We're Looking For

• Someone who can commit to the full 6-month term (potential to extend)
• Reliable, communicative, and respectful of sensitive subject matter
• An interest in mental health, bereavement support, or nonprofit communications
• Confidence using social media (Instagram)
• Comfortable working independently with light supervision and taking initiative

What You'll Gain

• Valuable experience in charity communications and social media management
• Free safeguarding, peer support and Suicide First Aid (lite) training worth £500 (a great addition to your CV)
• A reference letter or LinkedIn recommendation upon successful completion
• Regular mentorship, support, and a welcoming volunteer community
• The chance to make a genuine difference for people navigating challenging circumstances

We are committed to building a diverse and inclusive volunteer community and actively welcome applications from people of all backgrounds, particularly those from global majority and gender marginalised groups.

Chetacare

We deliver predictive chronic disease management to African patients through continuous monitoring between clinic visits.

Social Media Manager (Linkedin, Instagram, Twitter)

About Chetacare
Chetacare is a predictive chronic disease management platform built for Africa. We help patients living with hypertension and diabetes stay consistent with their medications, access clinical care remotely, and get triaged by real humans when it matters most. We reach patients through a mobile app, WhatsApp, and an IVR voice system, so no one is left out, regardless of their device or digital literacy.
We need a voice as strong as our mission.

Role description
As our Volunteer Social Media Manager, you will own Chetacare's presence across LinkedIn, Instagram, and Twitter/X. You will be the person who turns our story, the patients we reach, the emergencies we prevent, the communities we serve into content that informs, moves, and grows our audience.
This is not a content scheduling role. This is a storytelling role. We want someone who understands that behind every data point is a human life, and who knows how to make that land online.

What you will be doing

• Managing and growing Chetacare's LinkedIn, Instagram, and Twitter/X accounts
• Developing and executing a monthly content calendar across all three platforms
• Writing captions, threads, and posts that are clear, human, and on-brand
• Sharing Chetacare's impact stories, health statistics, and platform updates in engaging formats
• Engaging with followers, responding to comments, and building community
• Tracking performance metrics and sharing monthly insights with the team
• Collaborating with our graphic designer to align visuals and copy
• Staying current with conversations around African health, digital health, and global health equity

What we are looking for

• Demonstrated experience managing social media accounts, ideally for a brand, NGO, startup, or campaign in Africa.
• Strong writing skills, you can adapt your tone across platforms without losing the human touch
• Understanding of what performs on LinkedIn vs Instagram vs Twitter/X
• Comfortable with scheduling tools
• Self-starter who can work independently in an async, remote environment
• Genuine interest in healthcare, African innovation, or social impact

Bonus if you have:

• Experience in health communications, global health, or development sector content
• Basic graphic design skills or familiarity with Canva
• A strong understanding of African digital communities

What you will gain

• Hands-on experience managing social media for a real-world healthtech startup
• A measurable track record of growing and engaging a mission-driven audience
• A strong reference letter and LinkedIn recommendation upon completion
• Collaboration with a passionate international team
• The satisfaction of using your skills to contribute to better health outcomes across Africa

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

ABOUT THIS OPPORTUNITY

Children With Voices has been serving Hackney for over 25 years — and we need someone passionate about storytelling to help us share that story with the world.

As our Volunteer Social Media & Marketing Manager, you'll take the lead on our digital presence across Instagram, TikTok, LinkedIn, and Facebook — creating content that celebrates our community, raises our profile, and helps us reach the families, partners, and supporters who need to know we exist.

This is a creative, community-driven role at the heart of a nationally recognised grassroots charity.

WHAT YOU'LL BE DOING

• Develop and manage a content calendar across Instagram, TikTok, LinkedIn, and Facebook

• Create engaging posts, reels, and stories that reflect the heart of our work

• Grow our online community and engagement with families, supporters, and partners

• Monitor analytics and share simple monthly insights with the team

• Support the CEO in amplifying key campaigns, appeals, and announcements

• Ensure all content aligns with Children With Voices brand, values, and safeguarding guidelines

• Collaborate with programme staff to capture stories, photos, and milestones

WHAT YOU'LL BRING

ESSENTIAL

• Active user of at least two of: Instagram, TikTok, LinkedIn, Facebook

• Creative flair and a genuine love of community storytelling

• Good written communication and an eye for design

• Understanding of safeguarding principles when working with children and families

• Reliable, self-motivated, and able to work independently

HELPFUL BUT NOT ESSENTIAL

• Experience using Canva, Adobe tools, or similar

• Background in marketing, communications, journalism, or a related field

• Knowledge of the Hackney community or similar urban settings

• Experience working with charities or community organisations

WHAT YOU'LL GAIN

• Real-world experience managing social media for a nationally recognised charity

• A portfolio of live, impactful community content

• A reference from our CEO for your professional portfolio

• The chance to be part of something that genuinely changes lives in Hackney

• Ongoing support and guidance from our leadership team

Social Media/Marketing Manager

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. We are looking for someone to help us publicise CAG and what we do to build a consistent positive message about young people and Challenge Adventure Group and, ultimately, build a demand to be a part of CAG.

These messages and stories will be delivered through a variety of media.  Additionally, we want to engage our current and potential audiences by creating and developing a compelling social media strategy and content.  We want to get the CAG name and story out into the community to build long lasting and meaningful relationships with local organisations, community groups and other relevant parties and to establish CAG as a strong and vibrant participant of local life.

Description

We are looking for an experienced offline and online/social media marketer to work with us to maximise our presence in order to attract new members and volunteers and to advertise CAG to its full potential.

We would like you to:

• Develop and on and offline marketing strategy.
• Prepare and deliver on and offline marketing material and stories.
• Perform a social media audit: Assess the current state of our social media pages and make recommendations on how we might improve our presence and engagement and where we might focus our efforts.
• Help us develop and/or execute a social media campaign around, in the first instance, recruiting new members.
• Provide guidance/strategy on how we can manage our social media on an ongoing basis e.g. using a centralised tool, creating a content calendar, identifying easy and free graphic tools and images.
• Produce fresh and engaging content for our social media channels.
• Prepare graphics for sharing across channels.
• Engage with our followers and encourage interaction.
• Manage and maintain social media channels on a regular basis.
• Work with our Group Leader who will provide our existing brand/style guidelines and share the CAG ethos.

We are looking for a volunteer who has experience of:

• Writing and editing marketing content for social media platforms such as Facebook, Twitter, Instagram, TikTok / across all platforms.
• Building strategies to increase social media following and build fundraising or awareness campaigns.
• Developing a coherent brand voice for social media, from content creation to community interactions.
• Using and setting up tools such as Hootsuite, Social Sprout, Canva, etc.
• Creating content calendars to help plan social media activity.
• Marketing specific events such as New Member Evenings and Duke of Edinburgh Introductory Presentations.

Ideally you should have/be:

• A flexible team player.
• A basic understanding of what CAG stands for and its place in the local community.
• A passion for the work of CAG and the importance of it to its members and volunteers.
• Experience of digital: social media marketing.
• Ability to engage and build a rapport with a wide range of people and organisations including local schools.
• Ability to build and maintain good working relationships.
• A car driver or have ability to travel to attend events and meetings.
• The post holder must be able to provide a satisfactory Disclosure and Barring Check, either a current or new application that can be made through CAG.

Making a difference - what impact will the opportunity have?

Your input is key to the running of CAG as well as securing its future.  You will shape how we present ourselves to our service users, stakeholders, funders and general public. With your help we will be able to continue to grow our membership through building campaigns to recruit new members who will be able to take advantage of all the challenging adventures we offer and help make the lives of these young people richer and more positive. You will build on the social media campaign we already have in place to help us raise awareness in the local community of what we do and why we do it and ensure that we become a key player in our community as a whole. 

What's in it for you?

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.   This is a new role so you have the flexibility to make it your own under the guidance of CAG Committee.

About the location - Where will you be working?

The volunteer will work from home will be required to attend meetings within the Solihull area.

Travel Limit

This role is partly remote but ideally the candidate should be available for face to face Committee meetings and attending CAG events and other meetings.

When will you be working?

• Flexible so during office hours if necessary for certain events but evenings if preferred.
• You would need to be available to attend Committee meetings which normally take place in the evening.
• Occasional weekends to attend recruitment/marketing events.

Estimate of time commitment

• 2-3 hours per week

Details

The volunteering could be long term.

Application details

Successful applicants will require an enhanced DBS and two references.

Job Title:

Volunteer Social Media Manager – Animal Assisted Wellness  CIC

Description:

We’re seeking a creative volunteer to manage and grow our social media presence, showcasing therapy animals and community wellbeing work. (including basic video editing)

Responsibilities:

• Plan and schedule content (Instagram, TikTok, Facebook)
• Create engaging posts (events, animals, behind-the-scenes)
• Repurpose content for growth (reels, short videos)
• Support campaign launches (events, CIC programmes)
• Monitor engagement and suggest improvements

What You’ll Gain:

• Full ownership of a growing brand’s social presence
• Portfolio content in wellness + events industry
• Experience scaling a purpose-driven brand

Commitment:

• 3–6 hours per week

We are looking for a Social Media Manager to help lead and grow our online presence.

You will guide our social media team, support campaigns, and help us build an engaged community that spreads awareness and drives impact.

This is a leadership role within our volunteer social media team.

What You Will Do

• Lead and support the social media team

• Help plan and coordinate social media content

• Support awareness and advocacy campaigns

• Monitor engagement and respond to community interactions

• Work with other teams to align messaging and campaigns

• Help track social media performance and growth

What We’re Looking For

• Experience managing or contributing to social media accounts

• Interest in social impact, safeguarding, or advocacy

• Good communication and teamwork skills

• Understanding of platforms such as Instagram, TikTok, YouTube or Facebook

• Ability to support and motivate a volunteer team

Leadership experience is helpful but not essential.

Location

Remote role with occasional team meetings.
Ideally based in the UK.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking an experienced, confident, and creative Volunteer Senior Social Media Manager to take ownership of Influential Stars’ social media presence across multiple platforms.

This is a hands-on role for someone capable of planning, creating, and scheduling purposeful content that raises awareness, builds community engagement, and supports campaigns across the UK.

Key Responsibilities

• Manage and grow Influential Stars’ social media presence across platforms including Instagram, TikTok, Facebook, YouTube, and LinkedIn

• Plan, create, and schedule consistent content aligned with the organisation’s mission and tone of voice

• Develop content that inspires awareness, connection, and positive action

• Share stories, campaigns, and updates in a sensitive and engaging way

• Maintain content calendars and scheduling systems

• Monitor engagement and respond appropriately where required

• Coordinate with internal team members to ensure accurate and timely messaging

• Maintain brand consistency across all channels

• Stay informed about platform trends and opportunities to increase reach

Skills and Experience Required

Essential:

• Proven experience managing social media across multiple platforms

• Strong understanding of engagement and awareness driven content

• Excellent written communication skills and attention to tone

• Confidence working independently and taking ownership of output

• Strong organisational skills and ability to manage content schedules

• Proactive, reliable, and professional approach

• Genuine connection to the organisation’s mission and values

Desirable:

• Experience managing accounts for charities, community organisations, or purpose led brands

• Familiarity with social media scheduling tools and analytics

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Workload may vary as campaigns increase

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in shaping how a purpose driven platform communicates with the public

• Help amplify campaigns that support charities and individuals facing difficult circumstances

• Gain valuable senior level experience and portfolio visibility

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to contribute creatively while making a meaningful difference

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.