Specialist volunteer roles in Birmingham, west midlands

WELCOME
The Army Cadet Charitable Trust UK (ACCT UK) is a 96-year-old national youth charity dedicated to improving the life chances of young people and is the official charity supporting the national youth movement known as the Army Cadet Force (ACF). We help disadvantaged young people access the opportunities and benefits available in the Army Cadet programme and, through doing so, enable them to develop and achieve their own potential. We provide grants both to individual cadets and cadet counties so that they can train, go on camps, and learn valuable new skills that will benefit them well into their adult lives. We also support the adult volunteers who deliver the training and whose support is vital to the work of the Army Cadets.
We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity. It is important for us to be representative of the community we serve, and this starts with the diversity of our board members. We ensure that all of our trustees are valued equally and able to contribute on an equal footing, regardless of their background or identity.

ABOUT THE ROLE
The Finance specialist trustee will be an important member of ACCT UK’s Board. You would be part of our team of trustees overseeing the strategic direction of ACCT UK to ensure that it achieves its charitable objects with the particular role of monitoring its financial management. Our charity is financially secure and stable, nevertheless we are looking for an additional trustee with finance experience to work in partnership with the charity’s Treasurer (Chair of the Finance and General Purposes Committee) in monitoring the work of the Charity’s finance team, thus providing fellow board trustees with financial insight and reassurance. We would say it, wouldn’t we (!), but we think you would really enjoy being a trustee and also find it hugely satisfying and rewarding. A fuller description of the role is at Annex A.

THE IDEAL CANDIDATE
We are seeking a volunteer with a strong professional track record in finance or accountancy, who can provide senior level oversight on our Finance and General Purposes Committee. You will have an understanding of best practice in financial
reporting, controls and governance. A background in charity finance is not essential but would be advantageous. We are seeking a Trustee with sound judgement, the highest professional standards and integrity and strong communication skills who would enjoy contributing to the overall governance of the charity. This role would suit someone with a finance background looking for their first trustee position or who has been a Treasurer for a smaller charity and is not looking for a larger Treasurer role at this time.

TENURE
Once elected as a trustee, you will be asked to serve for a three-year term, following which by mutual agreement you could be elected for a further three-year term.
On election you will have a probationary period of 3 to 4 months depending on your joining date and dates of board meetings and committee group meetings. In the probationary period you should attend one board meeting and at least two committee meetings as a trustee. This will give you an insight into the work done by trustees and the commitment required to be a trustee and will allow both the board and you to assess whether this role is suitable for you. You will have full trustee voting rights during the probationary period.

Job Description

Volunteer Marketing Automation & Funnel Specialist

Job Title

Volunteer Marketing Automation & Funnel Specialist

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Job Purpose

The Volunteer Marketing Automation & Funnel Specialist will play a key role in helping the organisation grow and nurture its audience through strategic marketing systems, automation workflows, and digital funnels.

You will be responsible for helping design, implement, and optimise audience journeys that support engagement, membership growth, community participation, podcast reach, and campaign effectiveness.

This role requires creativity, strategic thinking, organisation, analytical ability, and a passion for purpose-driven digital impact.

About the Role

The Volunteer Marketing Automation & Funnel Specialist will:

• Help develop audience growth and engagement funnels

• Build and optimise automated workflows for:

  • email marketing

  • onboarding sequences

  • membership engagement

  • event registrations

  • podcast and YouTube promotions

  • community nurturing

• Support lead generation and audience retention strategies

• Help improve user journeys across digital platforms

• Analyse audience behaviour and campaign performance

• Assist in creating systems that increase engagement and conversions

• Collaborate with content, outreach, SEO, and production teams

• Support campaign launches and digital growth initiatives

This role requires someone who can think both strategically and creatively while helping build scalable systems that support the organisation’s long-term mission and expansion.

Main Responsibilities / Key Duties

• Build and manage marketing automation workflows

• Develop audience and membership funnels

• Create onboarding and nurture sequences

• Support email marketing campaigns and audience segmentation

• Improve conversion pathways and engagement systems

• Track campaign analytics and performance metrics

• Research audience behaviour and optimisation opportunities

• Collaborate with media and content teams to align campaigns with organisational goals

• Maintain organised systems, workflows, and reporting processes

• Assist in scaling community engagement and digital outreach efforts

Skills, Experience & Requirements

Essential Skills & Qualities

Marketing & Automation

• Understanding of marketing funnels and customer journeys

• Knowledge of marketing automation principles

• Strategic thinking and problem-solving skills

• Ability to analyse campaign performance and audience behaviour

Communication & Collaboration

• Strong written and verbal communication skills

• Ability to work collaboratively within a remote environment

• Professional and mission-aligned communication style

Organisation & Systems

• Highly organised and detail-oriented

• Ability to manage multiple workflows and deadlines

• Proactive and solution-focused mindset

Personal Attributes

• Self-motivated and resourceful

• Passionate about advocacy, healing, and social impact

• Creative thinker with growth-oriented mindset

• Adaptable and resilient

• Comfortable working independently and collaboratively

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• Marketing automation platforms

• Funnel building and optimisation

• Email marketing campaigns

• CRM systems

• Audience growth strategy

• Digital marketing

• Conversion optimisation

• Community engagement campaigns

• Content marketing

• SEO and analytics

• Media production or digital communications

• Advocacy, NGO, or community-focused campaigns

Experience using tools such as:

• Mailchimp

• HubSpot

• ConvertKit

• Google Analytics

• Zapier

would be beneficial but is not essential.

Lived experience, passion, initiative, determination, and alignment with our mission are equally valued.

What You Will Gain

• Founding role experience within a purpose-driven media organisation

• Opportunity to help build and shape audience growth systems from the ground up

• Hands-on experience with automation, funnels, and digital engagement strategies

• Direct involvement in a platform advocating for healing, justice, and truth

• Opportunity to expand your leadership, systems, and digital marketing experience

• Long-term growth opportunities as the organisation expands globally

• Potential pathway into paid opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work

• Dislike systems, analytics, or optimisation tasks

• Are seeking immediate paid employment

• Prefer avoiding strategic thinking and workflow management

• Are uncomfortable working with advocacy or sensitive social topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on funnel strategy, audience engagement, automation workflows, and digital growth planning.

Jaress Agfinance

We provide women smallholder farmers finance, inputs, training, and market access for climate-smart agriculture.

​Jaress Agfinance Limited is seeking a passionate volunteer to support our mission of empowering women smallholder farmers in Nigeria through climate-smart agriculture and financial inclusion.

The volunteer will help identify grant opportunities, climate finance programs, impact investors, donor partnerships, and funding opportunities that align with our work in agriculture, women empowerment, renewable energy, and rural finance.

Key responsibilities include:
• Researching local and international grant opportunities
• Supporting proposal and concept note development
• Identifying climate and agricultural funding opportunities
• Assisting with partnership outreach to donors and development organizations
• Supporting impact reporting and storytelling

Ideal candidates may have experience in grant writing, fundraising, ESG, climate finance, international development, agriculture, or nonprofit partnerships.

By volunteering with Jaress Agfinance, you will contribute to improving livelihoods for women farmers and expanding sustainable agriculture solutions in underserved communities.

Minimum Hours per Week:

2-3 hours per week

Duration:

3-5 months

Job description:

Job Title: Learning & Development Specialist

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Specialist, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Job Description:

Services Sales Specialist (Commission-Only)

Programme Association: Enhanced Professional Development Programme (ePDP) /

International Personal Development Programme (iPDP)

Role Type: Part-time | Self-Employed Contractor | Commission-Only (Uncapped) | Remote

Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration

Role Summary

Quilombo UK is seeking a highly motivated and experienced Services Sales Specialist to join our team as a self-employed contractor. This is a crucial, target-driven, commission-only role focused on generating revenue by converting prospective service users into paying clients.The successful candidate will gain direct, high-impact sales experience that mirrors the standards and performance expectations of a paid sales position, with the added benefit of earning commission on all confirmed deals.

Compensation Structure

● Payment Basis: This is a commission-only, self-employed contractor position. There is no fixed salary or hourly wage. The specialist is responsible for invoicing Quilombo UK monthly for earned commission.

● Commission: Commission is earned per converted sale, payable only after the customer’s second monthly payment is successfully processed.

○ Standard £200 ePDP Sale: £25 commission

○ Subsidized £100 Sale: £10 commission

○ 2-Month Rolling Sale: £65 commission

● Payment Schedule: Commission earned is paid monthly, 30 days after receipt of the monthly invoice from the specialist, following the trigger (receipt of the customer's second payment) being confirmed.

Main Responsibilities

This is a target-driven, client-facing role responsible for the full sales cycle:

● Lead Generation: Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.

● Outreach & Pitching: Initiate direct outreach (calls, emails, online meetings) with clients directly.

● Closing Deals: Deliver compelling sales pitches and presentations, handle end-to-end sales processes, and secure contracts for services.

● Pipeline Management: Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.

● Performance: Consistently meet or exceed weekly/monthly Key Performance Indicators (KPIs) related to outreach, meetings, and revenue conversions.

● Strategy: Collaborate with the Director to refine messaging and sales strategy for maximum impact. Services to be Sold

The successful candidate will primarily sell Quilombo UK’s core offerings:

● ePDP (Enhanced Professional Development Programme)

● iPDP (International Personal Development Programme)

● Quilombo UK Departments as a Service

● Workshops

● Essential: Demonstrated experience in a sales, business development, or account management role, with a proven track record of generating leads and closing deals.

● Skills: Excellent verbal and written communication, strong presentation and negotiation abilities, and confidence to work independently.

● Alignment: Passion for social justice, community engagement, and inclusion.

What We Offer

● Income Potential: Uncapped commission earning potential based entirely on performance.

● Experience: Real-world, results-driven sales experience with clear KPIs and performance feedback.

● Mentorship: Coaching and mentoring from experienced directors and leadership.

● Certification: Certificate of completion and reference upon successful 16-week programme completion.

Job Types: Part-time, Freelance

Work Location: Remote

Volunteer Role: Marketing & Fundraising Campaign Specialist
Reports to: Service Manager.
Position: Volunteer.
Location: Remote (UK-based preferred)
Time Commitment: Flexible – approx. 3–6 hours per week
About Say Aphasia
Say Aphasia is a charity supporting people living with aphasia—a language and
communication disability that can affect a person’s ability to speak, understand, read, or
write, often caused by stroke or brain injury. Our local support groups offer a safe,
welcoming environment where people with aphasia and their families can connect, share,
and support one another.

Role Overview
We are seeking a volunteer marketing expert to help design and deliver creative
marketing strategies that strengthen our fundraising campaigns. Your expertise will help
us reach new supporters, increase donations, and grow our impact.
This role is ideal for someone with experience in marketing, digital campaigns, brand
strategy, or fundraising communications who wants to apply their skills to a
meaningful cause.

Key Responsibilities
● Develop marketing strategies to support fundraising campaigns
● Help plan and launch digital fundraising campaigns
● Advise on branding and messaging to inspire donations
● Support social media and email marketing strategies
● Identify opportunities for partnerships and sponsorships
● Analyse campaign performance and suggest improvements

● Collaborate with the Say Aphasia team to ensure communications are accessible
and inclusive

Skills & Experience
We are looking for someone with:
● Professional experience in marketing, digital marketing, or fundraising
campaigns
● Strong understanding of social media marketing and audience engagement
● Experience with campaign strategy, storytelling, or brand positioning
● Ability to communicate complex ideas clearly and simply
● An interest in health, disability advocacy, or community organisations

What You’ll Gain
● The opportunity to use your professional expertise to support people with aphasia
● Experience working with a mission-driven organisation
● Flexibility to contribute remotely
● Recognition and references for your contribution
● The chance to help shape impactful campaigns that raise awareness and funds

Job description:

Job Title: Learning & Development Coordinator

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Co-ordinator, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

 At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

The Talent Acquisition Specialist is responsible for attracting, screening, and supporting the selection of qualified volunteers and team members who align with the organization’s mission and values. This role focuses on building strong recruitment pipelines through strategic outreach, managing initial candidate evaluations, and supporting the hiring process to ensure the organization continues to grow with passionate and capable people who truly believe in the mission and vision of Roots Academy

Key tasks

• Lead volunteer recruitment efforts by sourcing, attracting, and engaging qualified candidates aligned with organizational values and needs
• Identify and develop strategic outreach channels by researching and recommending platforms, communities, and locations to advertise open positions
• Conduct initial resume screenings and candidate evaluations to assess qualifications, experience, and role fit prior to advancing applicants to interview stages

What we’re looking for

• Interest or experience in recruitment, human resources, or talent acquisition
• Strong communication and interpersonal skills, with the ability to engage candidates professionally and respectfully
• Ability to assess basic qualifications and role alignment
• Strong organizational and time-management skills, with attention to detail
• Ability to work collaboratively with People & Culture leadership and team members
• Alignment with the organization’s mission, values, and community-focused approach

What we have to offer

• Be part of a team of 100+ dedicated volunteers around the world. 
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

The Commonwealth Education Trust (CET) provides professional development and training to teachers in low- and middle-income settings through our ed-Tech, award winning, low-cost platform, Teach2030. Easy-to-use and low data, teachers in under resourced settings receive contextualised, assessed, and certified foundational materials to underpin and advance their practice. 

As an Education Specialist, you'll need a background in education, with a high level of teaching proficiency and ability to engage with pedagogical content. You'll write, design and deliver engaging, interactive, and impactful resources and course materials that suit our teachers worldwide.

Your role will include: 

-  Writing courses and educational content for blogs

- Checking and editing current courses to improve educational content 

- Enhancing the educational content provided to our users worldwide

- Leading digital workshops and Q&As

- Contributing and participating in NGO contracts

What We're Looking For

-  Expertise with pedagogy in primary or secondary school

- A PGCE and QTS

- Enthusiasm for teaching, learning, training and education

- Technical proficiency or willingness to learn

- Initiative and willingness to contribute new ideas

- Record in designing high-quality, measurable learning solutions

-  Ability to present complex ideas clearly and creatively.

- An education background is essential. 

Job Description

We are looking for a Volunteer Marketing Automation Specialist to help build and manage the CIC’s digital systems that connect campaigns, content, and community engagement.

You will design and maintain automated workflows, supporter journeys, and tools that help people take meaningful action while respecting trauma-informed and safeguarding principles. This role works closely with the Digital Marketing Director and Marketing team to ensure digital systems are secure, ethical, and effective.

The role focuses on marketing automation, workflow design, and improving supporter experience.

Key Responsibilities

• Design and maintain automated workflows connecting email, forms, CRM, and campaigns
• Build supporter journeys for volunteering, fundraising, membership, and engagement
• Develop logic-based workflows (triggers, segmentation, conditional pathways)
• Integrate digital platforms and ensure smooth, GDPR-compliant operations
• Monitor performance, optimise systems, and document processes clearly
• Work with campaign teams and copywriters to align messaging and automation
• Identify inefficiencies, propose improvements, and flag potential risks

What We’re Looking For

• Experience or interest in CRM, marketing automation, or workflow design
• Understanding of digital funnels, supporter journeys, and performance metrics
• Ability to design structured, logic-based workflows and troubleshoot systems
• Comfort working within safeguarding, GDPR, and ethical frameworks
• Experience in nonprofit or social impact campaigns is helpful but not required
• Familiarity with automation tools like Mailchimp, ActiveCampaign, HubSpot, Zapier or Salesforce is a plus

What You’ll Gain

• Experience building ethical digital systems for a social impact organisation
• Hands-on exposure to marketing automation and workflow design
• Opportunity to help shape scalable digital processes from the ground up
• Priority consideration for future paid roles when funding becomes available