Admin volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Isle of Wight Humanists bring non-religious people together to be happier and more fulfilled and to be a force for good in our community.
We are a Local Group of Humanists UK. All Humanists UK members and supporters in the local area are automatically part of the group.
Isle of Wight Humanists aim to provide a range of activities for non-religious people living on the Isle of Wight to meet, socialise, campaign, raise awareness of humanism, participate in local civic life and support each other. The Local Group represents Humanists UK and the local humanist community at public events and in public forums. Isle of Wight Humanists is led by a team of volunteers that organises events and activities throughout the year.
We are seeking a dedicated and driven Administrator to join our Committee, to assist in delivering the activities of Isle of Wight Humanists.
Take a look at the full role description and person specification to help you decide whether the role is right for you, including what you would get out of the role and what we expect you would bring to the role.
Whatever your background, or prior experiences, if you’re passionate about creating an inclusive, effective humanist community on the Isle of Wight, we’d love to hear from you.
At Humanists UK, our dream is of a tolerant world where rational thinking and kindness prevail.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.
Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.
What you will do as a prison volunteer:
- Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
- Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
- Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
- Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
- Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.
Who we are looking for:
- Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
- Ideally some teaching experience or experience working with socially-excluded groups.
- Someone with a non-judgemental attitude and commitment to rehabilitation.
- Someone who is an excellent team worker.
- Someone who is good at observing personal boundaries.
Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.
You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.
Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers.
At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.
Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.
What you will do as a prison volunteer:
- Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
- Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
- Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
- Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
- Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.
Who we are looking for:
- Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
- Ideally some teaching experience or experience working with socially-excluded groups.
- Someone with a non-judgemental attitude and commitment to rehabilitation.
- Someone who is an excellent team worker.
- Someone who is good at observing personal boundaries.
Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.
You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.
Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers.
At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will welcome clients and visitors, and support the smooth running of our local office at our drop in sessions on Mondays or Thursdays (or both)
Commitment: 6 hours/week (flexible)
Receptionists are the first point of contact for clients, welcoming visitors. You’ll record client details on our computer system, explain waiting times, and help ensure the service runs smoothly. The role builds communication, IT, and teamwork skills while making a real difference in the community. Full training and expense reimbursement are provided.
What you gain: Communication skills, admin experience, confidence using IT, and full training.
You'll gain valuable transferable skills in communication, problem solving, teamwork.
Whether you are starting out, changing career, retired, or returning to work, volunteering strengthens your CV and provides practical experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.
As a Health and Safety Volunteer you’ll make sure all local group volunteers are aware of their health and safety responsibilities. You’ll help them understand and follow guidelines and procedures to coordinate safe activities.
In this role you’ll gain experience of health and safety, as well as develop your organisation, admin and communication skills.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a small charity exploring how simple AI tools can help us work more efficiently and focus on what really matters.
We’re looking for a friendly volunteer to help us take our first steps with AI in a safe, ethical, and practical way. This role is supportive and practical, not technical or developer-focused.
You’ll help us understand and use everyday AI tools in ways that genuinely support our work. This may include exploring simple ways AI could help with admin, communications, fundraising, or planning; showing staff and volunteers how AI tools work in plain English; recommending easy-to-use tools such as ChatGPT, Canva, or Microsoft tools; creating short how-to notes or example prompts; supporting small trials of AI tools and helping us learn what works; and encouraging responsible, ethical use of AI that fits our values.
You don’t need to be an AI expert or have coding skills. Enthusiasm and a helpful approach are more important
Often accompanied by live music, and the opportunity to buy artwork created by refugee artists plateful employs refugees to chef at events in the SE



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Listening Place is a volunteer-led charity aiming to transform how we support people who feel suicidal. Our trained volunteers are part of a team delivering face-to-face, confidential, ongoing support to thousands of people each year. They help create the warm and welcoming environment that encourages people struggling with suicidal thoughts and feelings to talk openly without being judged or given advice.
Helping Volunteers are responsible for welcoming visitors onto our premises, providing a warm and welcoming atmosphere (along with a cup of tea), and supporting our Listening Volunteers to help everything run smoothly.
We are looking for volunteers who have the empathy to greet distressed visitors, the willingness to undertake a variety of admin and other tasks and the resilience to support their team. Our HVs need to be proactive, self-starters and team players with a basic understanding of IT. We ask for a weekly commitment of four hours for a period of at least six months.
We are primarily recruiting Helping Volunteers for our Hammersmith and Liverpool Street sites.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
GHRI is seeking a Remote Volunteer Administrative Assistant to support daily operations and coordinate other volunteers. This role is key to keeping communication smooth, tasks organized, and volunteers aligned across projects.
✨ Important part: You’ll help manage and support volunteers remotely, not just handle admin tasks.
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️ Key Responsibilities
Handle remote administrative tasks (scheduling, documentation, follow-ups)
Coordinate and oversee other volunteers remotely
Assist with internal communication and task tracking
Maintain accurate digital records and reports
Support GHRI programs and ongoing initiatives
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✅ Requirements
Strong communication and organizational skills
Ability to work independently in a remote environment
Basic knowledge of Google Workspace / Microsoft Office
Experience managing or coordinating people is a plus
Passion for humanitarian and health-focused work
(No commuting. No traffic. Just responsibility.)
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What You’ll Gain
Remote work experience in a global humanitarian organization
Leadership and administrative skill development
Exposure to digital health and nonprofit operations
Volunteer certificate and recommendation (where applicable)
A meaningful experience you’ll actually be proud of
Our mission is to deliver affordable, quality healthcare to underserved communities via telemedicine, hospital links & humanitarian aid.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Prison-based volunteers are the backbone of Fine Cell Work (FCW). Supported by the Fine Cell Work programmes team and by other staff at the FCW office, they teach and administer FCW stitching groups in prisons.
Prison volunteers work in teams to organise classes and teach our stitchers, as well as providing groups information to the prison and to the FCW office. The precise mix of skills will vary from prison to prison.
Volunteering in prison for Fine Cell Work requires ideally a good level of needlework skill (or a willingness to learn), some teaching experience and/or experience of working with socially-excluded groups. Volunteers must be patient and non-judgemental in order to work effectively. As a prison volunteer you will:
- Developing skills and confidence
- Teach prisoners to stitch FCW products within the framework of our training programme
- Encouraging and supporting prisoners to volunteer as class coordinators and peer mentors
- Encouraging and helping prisoners who wish to undertake their own creative projects
- Teaching prisoners to stitch FCW products within the framework of our training programme
- Encouraging and supporting prisoners to volunteer as class coordinators and peer mentors
- Encouraging and helping prisoners who wish to undertake their own creative projects
It is essential for volunteers to support FCW ethos, believe in rehabilitation, be an excellent teamworker, observe personal boundaries, be reliable and patient to ensure cell groups run smoothly, and have record-keeping skills and have at knowledge of tapestry/needlework. .
Volunteers work in prisons around the UK dependant on where groups are based, therefore it is requred that volunteers will be able to travel to the relevant prisons. Travel expenses will be reimbursed by the charity.
Please take some time to read the role description to find put more details about the role and what we offer to our volunteers.
At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in FCW’s workforce.
These include applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQI+, and male identifying applicants as these are currently under-represented in our volunteers groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description:
This role sits within our Men’s Minds project, based in Feltham, Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.
This will be achieved through three service strands:
- Peer support network,
- Psychoeducation workshops, addressing common needs of men’s mental health
- Outreach support to raise awareness of men’s mental health and promote this service.
The role of the Peer Volunteer will be to support the Project Coordinator with delivering and developing various workshops and events. You will take the lead in developing peer-led support.
Staff within the service will provide person-centred, practical and emotional support, face to face in a group basis to individuals.
We are looking for someone who
- Someone who identifies as male
- Has lived experience of mental health challenges
- Are a non-judgmental and friendly individual
- To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
- To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
- Are empathic and understands the stigma / social bias's surrounding mental health
- Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate
- Are comfortable with co-producing and co-facilitating peer led workshops
- To assist the Project Coordinator with admin and planning
- Are able to take on any ad hoc admin/support responsibilities
Time commitment and expenses:
• Flexible hours between Monday-Thurs. We are looking for someone to commit to a minimum of at least 1 or 2 activities a week.
• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
What's in it for the volunteer?
Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.
Please tell us why you would like to volunteer at Men’s Minds at HFEH Mind? (minimum 50 words)
Please share any relevant skills or experience you have for the role. This may include education, work or voluntary experience (minimum 100 words)
Volunteer Role:
- This volunteer role is suitable for students planning to study counselling and psychotherapy. Or candidates with a psychology background looking to gain in-person skills leading to clinical training.
- This is to develop your conversational skills to be able to support people undergoing various states of mental health needs.
- Initially volunteers will greet participants, taking part in group activities and socialising with participants at the end of sessions. Over time they will be expected to hold 1:1 conversations with service users before and after groups and independently run enrichment activities or psychoeducation workshops.
- For all these activities they will be expected to make notes from the sessions and report to the Co-ordinator.
- This will also involve supporting evaluation and feedback processes.
- You will be given training in Safeguarding and monitoring to flag where participants need greater support.
- We would be keen to work with you to develop your own interests and use your existing skills to support the project.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we:
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you.
About the role:
We are looking for people to join our communications team. Helping with a variety of tasks from social media scheduling to posting job adverts to helping create policies.
Our values:
We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you!
What are we looking for?
We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.
Skillset;
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Communication skills
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Editing cntent
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Scheduling content
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Knowledge of admin programs including spreadsheets and outlook
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Organised
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Adaptable
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Willing to learn and develop
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An individual with a creative mindset
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Thrill of building an online community.
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Have a basic DBS check
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Positive attitude towards disability or illness
Benefits of joining Buttons & Bubbles C.I.C:
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Gaining valuable experience.
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Improving your confidence
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Allows you to explore potentially different areas of interest.
Benefits of volunteering with us:
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Making a difference to the community
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Makes a positive impact on people
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Develop your current skill set and gain new skills.
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Displays your level of commitment to future employers.
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Displays your ability to balance and schedule your time effectively when seeking future
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Employment opportunities
To increase inclusion and representation across society for disabled families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As Treasurer at Behind Closed Doors, you will work alongside our Trustee Board, CEO and Admin & Finance Manager to oversee the financial strategy of our organisation, ensuring sound financial governance and legal compliance. This is a pivotal role for our charity, helping to shape our future and support our vision: to build lives free from domestic abuse.
We’re looking for an experienced finance professional keen to undertake this rewarding voluntary role that ensures the financial health and accountability of Behind Closed Doors. You will be joining an established trustee board made up of dedicated, knowledgeable and supportive individuals. Please note that we are also currently recruiting to general trustee roles, find out more on our website.
Taking on a Trustee role is an excellent way to broaden your leadership experience and strengthen skills that you can then put to use in your core role, to the benefit of your career progression opportunities and the organisation that you work for.
As a Trustee, you will develop skills in:
- Strategic planning
- Governance
- Budgeting and financial analysis
- Risk management
- Chairing meetings
As you learn about a new organisation and potentially a new sector, you will also gain confidence in:
- Acting as a 'Critical Friend'; asking questions and providing support
- Experiencing the difference between a strategic role, and a hands-on operational role
- Absorbing and processing new information, and learning where you contribute value
- Finding your feet with a brand new team of people
Please download the recruitment pack for full details, including how to apply and who to contact for an informal discussion about the role and organisation.
As a board, we strive to be as diverse and representative as the communities we serve and would welcome those from underrepresented or marginalised groups. We also recognise hugely the value that lived experience brings to our board, so would welcome further representation in this area, but only when it is safe for you to engage with us in this way.
Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.
Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position
Domestic abuse is always unacceptable. We support everyone affected by it, and we act to prevent it. Build Lives Free from Domestic Abuse.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers support every aspect of our work, including but not exclusively: governance, administration, fundraising, marketing, and project delivery. We recognize that without our teams of volunteers we would not be able to support our service users in the way we do. In your role as Volunteer Co-ordinator you will be the 'champion' and first point of contact for volunteers within the organisation, ensuring all volunteers are encouraged and celebrated. You will be responsible for helping to maintain and improve volunteer recruitment and retention and for recruiting, inducting and supporting volunteers to deliver a range of appropriate services for clients, in line with Plateful Cafe's Business Plan. The key features of the role will be:
1. Recruiting and selecting potential volunteers, acting as an ambassador for Plateful Café
2. Inducting volunteers into suitable roles based on their interests, experience and expectations and the charity's needs
3. Providing an initial point of contact with the charity and ensuring volunteers maintain a positive and confident approach
4. Supporting the volunteer team to ensure the provision of relevant experience, training and development opportunities as well as supervision and support
5. Maintaining an up-to-date database in order to monitor volunteer progress and to record and celebrate their contributions
6 Contributing to newsletter and reports in order to maintain and develop the profile of Plateful Café
7. Good understanding of safeguarding to keep both employees and volunteers safe and protected.
8. Good management skills and the ability to organise on behalf of others.
9. Help new volunteers when they are stuck with certain tasks
10. You will need to effectively strategise a plan for other volunteers, make volunteer rotas and stay on top of volunteering admin and prioritise important tasks.
Requirements, we are looking for someone who;
· Is committed to the aims and objectives of the Plateful Café
· Has experience of working with volunteers, preferably in a charity
· Has an understanding of the needs of refugees and how to involve them in the or-ganisation
Desirable, but not essential:
· Has experience of team working
· Is a good communicator, preferably a speaker of a community language
· Has good interpersonal skills
Often accompanied by live music, and the opportunity to buy artwork created by refugee artists plateful employs refugees to chef at events in the SE



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Airplay is part of the RAF Benevolent fund and run by One YMCA. We provide youth clubs for children aged eight to eighteen which includes Ben Clubs for children aged 5 to 7 too. We provide a range of social activities in state-of-the-art facilities with sessions run by our friendly youth workers.
Location
Multiple locations available across:
· Oxfordshire (RAF Benson/RAF Brize Norton)
· Bedfordshire (RAF Henlow)
· Buckinghamshire (RAF Halton/High Wycombe)
· Wales (RAF Valley)
· Wiltshire (MOD Boscombe Down)
· Hampshire (RAF Odiham)
· Cornwall (RAF St Mawgan)
· West Midlands (RAF Cosford)
· Shropshire (RAF Shawbury)
· Hampshire (RAF Odiham)
MAIN TASKS/RESPONSIBILITIES:
· To support the provision of the Airplay and Ben Club activities and workshops
· Developing relationships with young people in a safe environment
· Supervising children and young people in activities, workshops and discussion sessions
· Engaging in learning and play with younger children
· Working with children and young people to track their progress
· Data entry/light admin work may be required
YOU WILL NEED:
· Good communication skills
· Knowledge/Experience of working with children/young people/families
· Ability to engage with young people
· Team player with a flexible approach
· Non-judgmental and understanding in the differing needs of families
· Any practical skills to assist with activities
· Basic understanding of confidentiality and safeguarding
· Respect the Christian Ethos of One YMCA and uphold its values
YOU WILL RECEIVE:
· A full induction to Airplay will be provided
· Requirement to complete online e-learning including Safeguarding and Health & Safety
· A menu of optional training will be provided
· Ongoing support and regular 1 to 1s
· Opportunities to attend volunteer meetings and events
· You will be required to undergo an enhanced DBS check
· Additional checks may be required for individual RAF Stations
· Two references will be required
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a crimanal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.


