Administrator and sales assistant volunteer volunteer roles
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The Baby Bank Administrator provides structured administrative support to ensure efficient and organised service delivery.
The postholder will manage incoming enquiries, maintain digital records, support volunteer coordination logistics, and assist in stock documentation and reporting processes.This role requires strong organisation, attention to detail, and professionalism when communicating with vulnerable families and external partners.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
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Commit to a minimum of 12 hours per week.
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Attend agreed shifts consistently and provide notice if unable to attend.
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Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
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Treat service users, staff, and fellow volunteers with respect and compassion.
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Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
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Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
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Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
1. Client Communication & Frontline Support
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Answer incoming phone calls professionally and compassionately
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Respond to email enquiries in a timely and structured manner
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Manage appointment bookings and referral confirmations
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Provide clear information about Baby Bank services and eligibility
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Maintain confidentiality and safeguarding awareness in all communication
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Welcome visitors and support front desk coordination when required
2. Administrative & Digital Systems Support
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Maintain accurate digital records of referrals, appointments, and service users
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Update Charity Log database and internal tracking system
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Support data entry for stock distribution record
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Prepare basic reports for the Baby Bank Manager
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Ensure documentation is organised and up to date
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Assist with digital onboarding documentation for volunteers
3. Volunteer Coordination Support
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Support scheduling of volunteers in coordination with the Manager
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Maintain volunteer attendance record
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Assist in preparing volunteer documentation and review paperwork
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Communicate shift confirmations and reminder
4. Stock & Inventory Administration
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Log incoming donations into tracking systems
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Record distributed items against client records
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Support inventory data update
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Flag stock shortages to the Baby Bank Manager
5. Corporate Volunteer Day Support
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Assist with preparation of attendance sheets and documentation
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Prepare administrative packs for corporate volunteer sessions
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Record participation and basic impact data
6. Compliance & Record Management
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Ensure data protection compliance in all record keeping
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Maintain confidentiality of client and volunteer information
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Follow WFRC safeguarding, Health & Safety, and Equal Opportunities policies
7. General Responsibilities
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Take meeting minutes when required
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Provide administrative support across WFRC services when necessary
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Undertake additional reasonable duties as directed by the Baby Bank Manager
Qualifications
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Previous experience in administrative or office support roles preferred
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Experience in customer service or frontline communication
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Basic knowledge of Microsoft Office (Word, Excel, Outlook)
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Comfortable using digital systems and databases
Skills
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Strong communication skills (verbal and written)
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High attention to detail
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Professional phone and email etiquette
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Organised and structured approach to work
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Empathy and sensitivity when dealing with vulnerable families
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Ability to manage multiple tasks efficiently
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Reliability and accountability
Registered Charity
21 - 50
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPCA Finchley, Golders Green, Hendon & District Branch
We are looking for an enthusiastic and passionate individual who can devote their time to volunteering with us as a Volunteer Coordinator, helping specifically to recruit, train and retain volunteers across the branch.
This role focuses on building and strengthening the branch’s volunteer base, enabling us to deliver vital local animal welfare services while ensuring our charity shops operate efficiently and effectively.
Current Volunteer Roles
- Cat Fosterer
- Charity Shop Assistant
Roles We Are Looking to Develop
- Trap, Neuter & Return (TNR) Volunteer
- Volunteer Driver
- Social Media Volunteer
- Online Sales (eBay/Vinted) Volunteer
- Fundraising & Events Volunteer
Key Responsibilities
- Writing and reviewing clear volunteer role descriptions in collaboration with managers and coordinators
- Advertising and publishing volunteer opportunities across appropriate platforms
- Processing and responding to incoming volunteer applications
- Matching volunteers to roles that suit their interests, availability and strengths
- Ensuring role-specific training is completed
- Supporting managers and coordinators with the induction of new volunteers
- Creating and maintaining a positive, inclusive and supportive environment for all volunteers
- Monitoring volunteer engagement and identifying ways to improve retention
- Acting as a key point of contact for volunteer-related queries & assist with management of the volunteer inbox
Skills & Experience Needed
- Strong organisational and time management skills
- Confident communication skills (written and verbal)
- Ability to work collaboratively with managers, coordinators and volunteers
- Good administrative skills and attention to detail
- Ability to maintain confidentiality and handle personal information appropriately
- Comfortable using email, basic IT systems and social media platforms
- Friendly, approachable and supportive manner
- Able to motivate and engage people from diverse backgrounds
- A passion for animal welfare and commitment to the values of the organisation
Personal Qualities
- Enthusiastic and proactive
- Reliable and self-motivated
- Empathetic and patient
- Solution-focused with a positive attitude
Commitment
Flexible, approximately 4 hours per week. Some occasional evening or weekend involvement may be required to support recruitment events or volunteer inductions.
How to Apply:
If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!
Please visit our website to learn more about what we do.
We hope you are interested in volunteering for the Finchley, Golders Green and Hendon Branch.
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and depending on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Richmond Foundation as a Non-Trustee Grants Committee Member and help shape a fairer, healthier future for our community.
Richmond Foundation is a long-established local charity with a proud history of supporting residents through grant-making, property management, and community initiatives. We are seeking new Non-Trustee (volunteer) members to join our Grants Committee and contribute to our vision: Everyone in Richmond has opportunities to build healthy and fulfilling lives.
Who We’re Looking For
We want to add Non-Trustee members to our Grants Committee to increase the breadth of knowledge and to provide different fresh perspectives into our grant making. We welcome applications from individuals who share our values of integrity, excellence, collaboration, agility, and ambition.
We are aiming to have six members of the Grants Committee with at least one being a non-trustee member, who will participate alongside our Trustees.
Our goal is to recruit people from a wide range of backgrounds, with different expertise, experience and knowledge. We want to make our committees more diverse and representative of the groups and people we support. You can read more about our commitment to Diversity, Equity, and Inclusion here.
We are keen to receive applications from people who:
- Are aged between 16 and 35
- Are from lower-income socio-economic backgrounds
- Have lived experience relevant to our work
- Are disabled or have a long-term health condition
- Are from communities experiencing racial inequity
We are committed to creating an inclusive recruitment process and are happy to provide reasonable adjustments to support applicants at any stage.
The role of a Non-Trustee Grants Committee Member
This is an exciting opportunity to work closely with the Richmond Foundation team to participate in important decisions around awarding funding and to influence policy and strategic direction.
Terms of appointment
Appointments will be for a two-year term, with the possibility of renewing for an additional two-year term.
You will need to:
- Uphold Richmond Foundation’s vision, mission, objectives, and values
- Attend at least four Grants Committee meetings per year at our central Richmond location (1.5 hours from 5:00pm to 6:30pm)
- Prepare for meetings by reading all relevant documentation and reviewing minutes
- Attend relevant training and at least one event/visit hosted by a grant-funded organisation each year
- Attend our annual AGM meeting in November
Responsibilities include:
- Provide strategic direction and expert guidance on our developing grants portfolio
- Maintain oversight of grant giving activities to ensure: it is in line with our strategic objectives and within agreed budget; grant giving practices are in line with agreed policy, legislation and good practice
- Receive and feedback on impact and other reporting
- Provide support and challenge to the Grants Director and team
- Occasionally attending internal briefings and training and other relevant external events on behalf of Richmond Foundation
- Contribute relevant specialist experience
General experience:
- Contribute to the discussions and decision-making that take place during meetings from a general point of view, as someone who has knowledge and experience relevant to the work of the committee
- A keen interest and understanding of the charitable sector
- An understanding of, and commitment to, safeguarding and diversity, equity and inclusion in the charitable sector and how this relates to grant-making
- Ability to take an independent view which varies from that of other committee members
- Relevant knowledge, perspective, insight, and understanding gathered through lived experience
To support you, we will:
- Provide background information to be discussed in an introductory session and supported by the Trustee and Committee Member Handbook
- Give initial training about Richmond Foundation and our grantmaking, with further training and support to enable you to fully take part in committee meetings
- Ongoing annual training and access to document library
- Link you with a Richmond Foundation Trustee who will act as a buddy. Before each committee meeting, they will offer support with preparing for the meeting and discuss any key issues with you
- Cover reasonable childcare, carer and travel costs if these are required to enable you to attend committee meetings
How to Apply
If you are interested in making a difference in Richmond and can contribute your time and expertise to help us deliver our charitable objectives, we would love to hear from you.
Full details, person specification and requirements, and application instructions are available in the Non-Trustee Grants Committee Member Recruitment pack.
Richmond Foundation are hosting a Webinar and Q+A for interested applicants on 18 March 2026. This will be an opportunity to learn more from our CEO, Chair and Trustees and ask questions. Details will be posted on our website.
The application deadline is 10:00am on Monday 13 April 2026
Interviews: Scheduled in May/June 2026
Term Commences: 23 September 2026 (with a short induction period beforehand)
Registered Charity
6 - 10
Our vision is that everyone in Richmond has opportunities to build healthy and fulfilling lives.
The client requests no contact from agencies or media sales.
Thank you!
We’re seeking committed new trustees to help guide a small but ambitious charity supporting children and young people with cerebral palsy, ensuring our funds deliver meaningful, life-changing impact.
Our Board is made up of a small, committed group of trustees who bring a mix of professional expertise and personal connection to our cause. Together, we oversee a grant-making charity that has a long heritage and a clear ambition: to increase our income and ensure we can support more children and young people with cerebral palsy in meaningful, practical ways.
Like many small charities, our challenge is balancing strong governance with growth. We are financially stable and well run, but we want to think more strategically about our future: how we prioritise funding, how we grow awareness and income, and how we ensure every grant we make delivers real, lasting benefit for families. The new trustee will play an active role in shaping these conversations and helping the Board move confidently from steady state to sustainable growth.
The role is hands-on and collaborative. Trustees are expected to attend four board meetings a year, contribute thoughtfully to discussion and decision-making, and engage between meetings when specific issues arise. Depending on interest and experience, the new trustee may also be invited to take a lead role in an area of work or join a small working group, for example around fundraising development, investment oversight, or grant assessment.
This is an opportunity to influence how limited charitable funds are used where they matter most. Trustees are directly involved in decisions that enable children to access therapy, specialist equipment, and support that may not otherwise be available. For someone who wants to make a tangible difference, this is a role where your contribution can be clearly seen in the lives of the children and families we support.
The Board values open discussion, shared responsibility, and a supportive culture, making this an especially rewarding role for someone who wants their time and judgement to have genuine impact.
The client requests no contact from agencies or media sales.