Benefits assessment support service coordinator volunteer roles
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cambridge Nightline is a confidential and anonymous listening service run by students, for students. We have been providing peer-to-peer support to students at the University of Cambridge and Anglia Ruskin University for over 50 years. We offer support via telephone and instant messaging (IM), and open at night when other support services are often closed.
Cambridge Nightline has recently appointed a Board of Trustees, and is working towards becoming a registered charity. Our aim as Trustees is to provide oversight and guidance to the student Executive Committee, whilst supporting them as much as possible to continue to lead the direction of the service.
We are now seeking a voluntary Treasurer to join the Board of Trustees.
For more details about Cambridge Nightline, job description and person specification, please see the attached recruitment pack.
Please note, this position is open to applicants resident in the United Kingdom, the Isle of Man, or the Channel Islands.
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Role of Treasurer of the Board
The Treasurer of the Board of Trustees will take the lead at board level in assuming responsibility for the financial oversight of Cambridge Nightline. You will work alongside the Board of Trustees and student Executive Committee in reviewing the organisation’s financial performance to ensure its finances are managed responsibly, in accordance with the objects of the organisation and with legal requirements.
The Treasurer of the Board will work closely with the Student Treasurer to oversee the budget and financial administration, and to ensure the sustainability of the organisation’s funding and reserves. As Cambridge Nightline works towards becoming a registered charity, you will provide advice and guidance to the Board of Trustees to ensure financial compliance with charity law.
Non Charity Employer
The confidential night-time support service for University of Cambridge and Anglia Ruskin University
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.
Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.
As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.
Job Purpose
The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.
The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.
Key Responsibilities
- Lead and coordinate organisational operations across all volunteer departments.
- Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
- Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
- Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
- Establish accountability systems, workflows, reporting processes, and operational procedures.
- Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
- Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
- Facilitate communication and collaboration between departments.
- Lead operational meetings and support monthly performance reviews.
- Produce reports, risk assessments, and recommendations for senior leadership.
- Support implementation of organisational priorities and strategic initiatives.
- Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
- Foster a culture of accountability, professionalism, collaboration, and continuous improvement.
Skills & Experience
- Experience leading teams, projects, programmes, or organisational operations.
- Strong project management, organisational, and planning skills.
- Ability to manage multiple priorities and coordinate cross-functional teams.
- Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
- Strong analytical, problem-solving, and decision-making abilities.
- Excellent written and verbal communication skills.
- Experience building stakeholder relationships and facilitating collaboration.
- Ability to motivate, support, and manage volunteers and team leaders.
- High levels of professionalism, integrity, accountability, and attention to detail.
- Comfortable working independently within a remote environment.
- Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
- Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
- Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
- Passion for social impact and commitment to our mission.
Volunteer Benefits
- Opportunity to help build a national survivor-led movement.
- Executive leadership experience.
- Leadership training and mentoring.
- Professional references upon successful service.
- Opportunity to influence organisational strategy.
- Meaningful social impact and legacy-building work.
- Potential future paid leadership opportunities as the organisation grows.
Additional Notes
This role may not be suitable if you:
- Prefer low-responsibility volunteer work.
- Dislike reporting, accountability, or performance tracking.
- Are seeking immediate paid employment.
- Are uncomfortable using data and analysis to support decision-making.
To Apply
Please send:
- Your CV, portfolio, or LinkedIn profile (if available).
- A short introduction about yourself.
- Why this mission resonates with you.
- Relevant experience, skills, ideas, or vision you would bring to the role.
The client requests no contact from agencies or media sales.