Benefits assessment support service coordinator volunteer roles
How's your job search on our site?
Support Dudley residents with long-term health conditions or disabilities by providing information regarding welfare benefit applications and delivering structured self-management group programmes.
Role Responsibilities:
• Facilitate small group Welfare Benefit Guider sessions (up to 6 residents) to those who need assistance to complete their own welfare benefits application forms (e.g. Personal Independence Payments (PIP) application forms).
• Deliver 6-week Long Term Health & Wellbeing Programmes (2.5 hours per week) to groups of up to 12 residents per group with long term health conditions or disabilities to help improve their quality of life.
• Create supportive, inclusive group environments and record participant information accurately.
About You:
• Lived or caring experience of long-term physical or mental health conditions is preferred but not essential
• Ability to empathise with clients is essential.
• Confident speaking in group settings (in person and online) with good communication and basic IT skills.
• Able to handle sensitive information with tact.
Commitment:
• Deliver sessions at community venues across Dudley (and potentially Wolverhampton), including some evenings/weekends.
• Deliver 3 x 6 weeks Long-term Health & Wellbeing Programmes per year
• Deliver 2 x 3-hour Welfare Benefits Guider Sessions per month
• An enhanced DBS check is required (arranged and paid for by the organisation).
NO EXPERIENCE NEEDED, FULL TRAINING WILL BE PROVIDED
Plus, we'll reimburse your travel expenses (fuel or bus fares, car parking), so volunteering won't cost you anything but your time.
Why Volunteer with Us?
✨ Valuable Experience: Gain practical skills and a sense of fulfilment with a trusted charity that has over 80 years of experience.
✨ Training and Support: Enjoy comprehensive training and ongoing support to help you succeed.
✨ Social Connection: Meet like-minded individuals and become part of our wonderful team.
✨ Personal Fulfilment: Experience the joy of making a real difference in someone's life.
✨ Flexible Hours: We offer flexible volunteering hours to suit your lifestyle.
✨ Health and Wellbeing: We prioritise the wellness of our volunteers, contributing to professional success.
✨ Professional Development: We're committed to continuous development and growth opportunities.
✨ Diversity and Inclusion: We embrace individuals from all walks of life and encourage authenticity.
�� What Our Volunteers Say:
"Now that I am retired, volunteering at Citizens Advice gives me a purpose in life. I feel I can serve my community and make a difference to local people who are in difficulty. I learn a lot, use my skills and discover new skills as well as having new and varied experiences every day."
-Volunteer Generalist Advisor
"I now feel braver when looking at new job opportunities. I can utilise my skills and experience from volunteering in the hubs."
-Cost of Living Support Hub Volunteer
Ready to make a difference?
�� For further information about the individual roles, please visit our website:
Please download and complete the application form
If you require any of the information in an alternative accessible format, please let us know and we will be happy to assist.
Thank you!
Help deliver library books to people across Wolverhampton who are unable to access library services.
Role Responsibilities:
• Collect library materials from a designated library and deliver them safely to clients’ homes.
• Follow a set delivery route one day per week, with each session lasting a maximum of approximately three hours.
• Report any concerns about a client’s wellbeing to the Coordinator for further assessment.
About You:
• Hold a full, current UK driving licence (maximum 6 penalty points) and have access to your own car (mileage expenses covered).
• Be friendly, approachable, positive, reliable, and punctual.
• Able to work independently and as part of a team.
Commitment:
• Volunteer 1 day per week (hours agreed) for a minimum of 3 months.
• An enhanced DBS check is required (arranged and paid for by the organisation).
NO EXPERIENCE NEEDED, FULL TRAINING WILL BE PROVIDED
Plus, we'll reimburse your travel expenses (fuel or bus fares, car parking), so volunteering won't cost you anything but your time.
Why Volunteer with Us?
✨ Valuable Experience: Gain practical skills and a sense of fulfilment with a trusted charity that has over 80 years of experience.
✨ Training and Support: Enjoy comprehensive training and ongoing support to help you succeed.
✨ Social Connection: Meet like-minded individuals and become part of our wonderful team.
✨ Personal Fulfilment: Experience the joy of making a real difference in someone's life.
✨ Flexible Hours: We offer flexible volunteering hours to suit your lifestyle.
✨ Health and Wellbeing: We prioritise the wellness of our volunteers, contributing to professional success.
✨ Professional Development: We're committed to continuous development and growth opportunities.
✨ Diversity and Inclusion: We embrace individuals from all walks of life and encourage authenticity.
�� What Our Volunteers Say:
"Now that I am retired, volunteering at Citizens Advice gives me a purpose in life. I feel I can serve my community and make a difference to local people who are in difficulty. I learn a lot, use my skills and discover new skills as well as having new and varied experiences every day."
-Volunteer Generalist Advisor
"I now feel braver when looking at new job opportunities. I can utilise my skills and experience from volunteering in the hubs."
-Cost of Living Support Hub Volunteer
Ready to make a difference?
�� For further information about the individual roles, please visit our website:
Please download and complete the application form
If you require any of the information in an alternative accessible format, please let us know and we will be happy to assist.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Driver – David Lewis
“Help us get where we want to go… and be part of our journey.”
A Message From the People We Support
“We’re looking for Volunteer Drivers who will help us get out into our community, enjoy activities, make appointments, meet friends, and live the lives we choose.
Sometimes we just need someone kind, reliable, and friendly to help us get from A to B — so we can do the things that matter to us.”
Your time, even a little, helps us stay connected, independent and included.
What You’ll Do — From Our Perspective
As a Volunteer Driver, you will help us to:
- Travel safely to activities, appointments, events, and days out
- Feel comfortable and supported during journeys
- Stay independent by helping us access places that are important to us
- Experience new things and take part in opportunities we enjoy
You might drive your own car or one of our David Lewis vehicles — whatever works best for you.
What We’ll Provide to Support You
“You don’t need to know everything — just be willing to help and show up with a smile.”
You’ll receive:
- Full induction and ongoing support
- Out‑of‑pocket expenses covered
- Access to our vehicle fleet if you prefer not to use your own
- A friendly, helpful team around you
- The chance to make a meaningful difference in our everyday lives
Who We’re Hoping to Meet
We’re looking for someone who:
- Has a full, clean driving licence
- Is reliable, calm, and a good communicator
- Treats people with kindness, patience, and respect
- Is happy to complete the necessary checks and training
If that sounds like you, we’d love to have you on our journeys.
Why Volunteering With Us Matters
“When you volunteer with us, you’re not just giving a lift — you’re giving us freedom, choice, and connection.”
Your time helps us:
- Reach our personal goals
- Feel confident travelling
- Stay active in our community
- Enjoy richer, more meaningful experiences
Every journey you support makes a difference.
Interested? Let’s Talk.
We’d really like to hear from you.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a parent, grandparent or have experience of caring for children?
Do you have 2-3 hours per week to spare? Use your experience to support a family facing challenging times.
Our Home-Visiting Service supports families who are experiencing difficulties or suffering stress and who have at least one child under the age of five years.
Our aims are:
To increase the confidence and independence of the family by:
Offering support, friendship and practical assistance
Visiting families in their own homes and in their community, where the dignity and identity of each adult and child can be respected and protected
Reassuring parents that difficulties in bringing up children is not unusual and encouraging them to enjoy family life.
Developing a relationship with the family in which time can be shared and understanding can be developed. This approach is flexible to take account of different needs.
Encouraging parents’ strengths and emotional wellbeing – for the ultimate benefit of their children.
Encouraging families to widen their network of relationships, and to effectively use the support and services available within the community.
Registered Charity
6 - 10
Home-Start Croydon is a voluntary organisation committed to helping local families through emotional & practical support.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will welcome clients and visitors, and support the smooth running of our local office at our drop in sessions on Mondays or Thursdays (or both)
Commitment: 6 hours/week (flexible)
Receptionists are the first point of contact for clients, welcoming visitors. You’ll record client details on our computer system, explain waiting times, and help ensure the service runs smoothly. The role builds communication, IT, and teamwork skills while making a real difference in the community. Full training and expense reimbursement are provided.
What you gain: Communication skills, admin experience, confidence using IT, and full training.
You'll gain valuable transferable skills in communication, problem solving, teamwork.
Whether you are starting out, changing career, retired, or returning to work, volunteering strengthens your CV and provides practical experience.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
The National Youth Advocacy Service is a wonderful children's rights charity dedicated to supporting and empowering young people who have experienced care.
We are looking for enthusiastic volunteers in Swindon to befriend and mentor a young person in care.
This is a rewarding opportunity to make a real difference in a young person's life!
Young Person quote:'It gives you a friend that you can spend time with doing the things you like to do’
Children and young people in care truly deserve an adult who can share their time, engage in fun activities, and build a trusting and meaningful relationship. Your visits can easily fit into your schedule, allowing you to juggle your commitments while being a positive role model for a young person.
Volunteer quote: "Volunteering with NYAS has reinforced my belief in the crucial role of community support in empowering the next generation. Witnessing the positive changes and growth in the young person I support highlights the tangible impact that dedicated volunteers can have on building a brighter future for vulnerable individuals."
We kindly ask for just a few hours once a month for a minimum of two years.
A set budget will cover activities and travel expenses so you can focus on making a difference without any worries.
If you're interested, we would love to hear from you.
Thank you for considering this opportunity!
Expectations
- Two-year commitment
- Minimum age of 18
- Based in the UK
- DBS check
- Digital risk assessment compliance
- Completion of training relevant to the role
- Ability to complete online tasks and reports
- Ability to complete online tasks and reports
Benefits
This is a worthwhile opportunity where you will make a positive difference to the life of a vulnerable young person, become part of a leading national children's charity, gain valuable experience, meet new people and have fun!
Registered Charity
101 - 500
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
The National Youth Advocacy Service is a wonderful children's rights charity dedicated to supporting and empowering young people who have experienced care.
We are looking for enthusiastic volunteers in Launceston to befriend and mentor a young person in care.
This is a rewarding opportunity to make a real difference in a young person's life!
Young Person quote:'It gives you a friend that you can spend time with doing the things you like to do’
Children and young people in care truly deserve an adult who can share their time, engage in fun activities, and build a trusting and meaningful relationship. Your visits can easily fit into your schedule, allowing you to juggle your commitments while being a positive role model for a young person.
Volunteer quote: "Volunteering with NYAS has reinforced my belief in the crucial role of community support in empowering the next generation. Witnessing the positive changes and growth in the young person I support highlights the tangible impact that dedicated volunteers can have on building a brighter future for vulnerable individuals."
We kindly ask for just a few hours once a month for a minimum of two years.
A set budget will cover activities and travel expenses so you can focus on making a difference without any worries.
If you're interested, we would love to hear from you.
Thank you for considering this opportunity!
Expectations
- Two-year commitment
- Minimum age of 18
- Based in the UK
- DBS check
- Digital risk assessment compliance
- Completion of training relevant to the role
- Ability to complete online tasks and reports
- Ability to complete online tasks and reports
Benefits
This is a worthwhile opportunity where you will make a positive difference to the life of a vulnerable young person, become part of a leading national children's charity, gain valuable experience, meet new people and have fun!
Registered Charity
101 - 500
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
The National Youth Advocacy Service is a wonderful children's rights charity dedicated to supporting and empowering young people who have experienced care.
We are looking for enthusiastic volunteers in Coleford to befriend and mentor a young person in care.
This is a rewarding opportunity to make a real difference in a young person's life!
Young Person quote:'It gives you a friend that you can spend time with doing the things you like to do’
Children and young people in care truly deserve an adult who can share their time, engage in fun activities, and build a trusting and meaningful relationship. Your visits can easily fit into your schedule, allowing you to juggle your commitments while being a positive role model for a young person.
Volunteer quote: "Volunteering with NYAS has reinforced my belief in the crucial role of community support in empowering the next generation. Witnessing the positive changes and growth in the young person I support highlights the tangible impact that dedicated volunteers can have on building a brighter future for vulnerable individuals."
We kindly ask for just a few hours once a month for a minimum of two years.
A set budget will cover activities and travel expenses so you can focus on making a difference without any worries.
If you're interested, we would love to hear from you.
Thank you for considering this opportunity!
Expectations
- Two-year commitment
- Minimum age of 18
- Based in the UK
- DBS check
- Digital risk assessment compliance
- Completion of training relevant to the role
- Ability to complete online tasks and reports
- Ability to complete online tasks and reports
Benefits
This is a worthwhile opportunity where you will make a positive difference to the life of a vulnerable young person, become part of a leading national children's charity, gain valuable experience, meet new people and have fun!
Registered Charity
101 - 500
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
The National Youth Advocacy Service is a wonderful children's rights charity dedicated to supporting and empowering young people who have experienced care.
We are looking for enthusiastic volunteers in Hereford and surrounding areas to befriend and mentor a young person in care.
This is a rewarding opportunity to make a real difference in a young person's life!
Young Person quote: 'It gives you a friend that you can spend time with doing the things you like to do’
Children and young people in care truly deserve an adult who can share their time, engage in fun activities, and build a trusting and meaningful relationship. Your visits can easily fit into your schedule, allowing you to juggle your commitments while being a positive role model for a young person.
Volunteer quote: "Volunteering with NYAS has reinforced my belief in the crucial role of community support in empowering the next generation. Witnessing the positive changes and growth in the young person I support highlights the tangible impact that dedicated volunteers can have on building a brighter future for vulnerable individuals."
We kindly ask for just a few hours once a month for a minimum of two years.
A set budget will cover activities and travel expenses so you can focus on making a difference without any worries.
If you're interested, we would love to hear from you.
Thank you for considering this opportunity!
Expectations
- Two-year commitment
- Minimum age of 18
- Based in the UK
- DBS check
- Digital risk assessment compliance
- Completion of training relevant to the role
- Ability to complete online tasks and reports
- Ability to complete online tasks and reports
Benefits
This is a worthwhile opportunity where you will make a positive difference to the life of a vulnerable young person, become part of a leading national children's charity, gain valuable experience, meet new people and have fun!
Registered Charity
101 - 500
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
The National Youth Advocacy Service is a wonderful children's rights charity dedicated to supporting and empowering young people who have experienced care.
We are looking for enthusiastic volunteers in Shaftesbury to befriend and mentor a young person in care.
This is a rewarding opportunity to make a real difference in a young person's life!
Young Person quote:'It gives you a friend that you can spend time with doing the things you like to do’
Children and young people in care truly deserve an adult who can share their time, engage in fun activities, and build a trusting and meaningful relationship. Your visits can easily fit into your schedule, allowing you to juggle your commitments while being a positive role model for a young person.
Volunteer quote: "Volunteering with NYAS has reinforced my belief in the crucial role of community support in empowering the next generation. Witnessing the positive changes and growth in the young person I support highlights the tangible impact that dedicated volunteers can have on building a brighter future for vulnerable individuals."
We kindly ask for just a few hours once a month for a minimum of two years.
A set budget will cover activities and travel expenses so you can focus on making a difference without any worries.
If you're interested, we would love to hear from you.
Thank you for considering this opportunity!
Expectations
- Two-year commitment
- Minimum age of 18
- Based in the UK
- DBS check
- Digital risk assessment compliance
- Completion of training relevant to the role
- Ability to complete online tasks and reports
- Ability to complete online tasks and reports
Benefits
This is a worthwhile opportunity where you will make a positive difference to the life of a vulnerable young person, become part of a leading national children's charity, gain valuable experience, meet new people and have fun!
Registered Charity
101 - 500
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
The National Youth Advocacy Service is a wonderful children's rights charity dedicated to supporting and empowering young people who have experienced care.
We are looking for enthusiastic volunteers in Whitchurch to befriend and mentor a young person in care.
This is a rewarding opportunity to make a real difference in a young person's life!
Young Person quote:'It gives you a friend that you can spend time with doing the things you like to do’
Children and young people in care truly deserve an adult who can share their time, engage in fun activities, and build a trusting and meaningful relationship. Your visits can easily fit into your schedule, allowing you to juggle your commitments while being a positive role model for a young person.
Volunteer quote: "Volunteering with NYAS has reinforced my belief in the crucial role of community support in empowering the next generation. Witnessing the positive changes and growth in the young person I support highlights the tangible impact that dedicated volunteers can have on building a brighter future for vulnerable individuals."
We kindly ask for just a few hours once a month for a minimum of two years.
A set budget will cover activities and travel expenses so you can focus on making a difference without any worries.
If you're interested, we would love to hear from you.
Thank you for considering this opportunity!
Expectations
- Two-year commitment
- Minimum age of 18
- Based in the UK
- DBS check
- Digital risk assessment compliance
- Completion of training relevant to the role
- Ability to complete online tasks and reports
- Ability to complete online tasks and reports
Benefits
This is a worthwhile opportunity where you will make a positive difference to the life of a vulnerable young person, become part of a leading national children's charity, gain valuable experience, meet new people and have fun!
Registered Charity
101 - 500
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.