Business engagement coordinator volunteer roles in Belfast
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CSR and Corporate Engagement Coordinator
Time commitment: 3 to 4 hours per week (flexible)
Location: Remote, UK-based
Team: Fundraising Team
Contract type: Volunteer
Start: As soon as you are available
About the role
We are looking for an experienced and highly professional CSR and Corporate Engagement Coordinator to help us build meaningful relationships with companies that share our values.
This role is ideal for someone who understands corporate social responsibility and corporate partnerships, and who enjoys creating a clear plan, prospecting the right organisations, and making warm, well-targeted approaches that lead to long-term supporters.
What you will do
- Create a simple, realistic CSR and corporate engagement plan aligned to our charity’s priorities
- Research and prospect companies that are a strong fit (values, location, ESG and CSR themes, staff networks, giving mechanisms)
- Identify the best route in (decision makers, community teams, CSR leads, foundations, staff networks)
- Prepare outreach messages and partnership propositions (for example: sponsorship, staff fundraising, payroll giving, match funding, volunteering, in-kind support)
- Working with our Operational Director, you will make and manage initial approaches, follow-ups, and relationship building in a professional way
- Keep clear records of activity, contacts, and next steps in a tracker
- Work with the Operational Director to shape partnership offers and ensure a consistent voice and messaging
Who we’re looking for
Essential
- Strong experience in CSR, corporate partnerships, business development, or corporate fundraising
- Confident in creating and delivering a prospecting and engagement plan
- Excellent written and verbal communication, with a professional and warm approach
- Able to represent a charity well with senior stakeholders
- Organised, proactive, and comfortable working independently
- Able to commit to 3 to 4 hours per week on an ongoing basis (flexible hours)
Desirable
- Experience securing sponsorships, strategic partnerships, or multi-channel corporate support
- Familiarity with UK corporate giving tools (for example payroll giving, match funding platforms, employee volunteering)
- Experience creating simple corporate partnership materials (one-pagers, decks, proposals)
What you’ll get in return
- A chance to shape and grow a key income stream for our charity
- Support from our Fundraising Team and access to core messaging and impact information
- Flexibility to fit around your schedule
- A reference after an agreed period of consistent volunteering (where appropriate)
Eligibility
This role is open only to applicants who are currently based in the UK and have the right to volunteer in the UK. Unfortunately, we are not able to consider applicants living outside the UK at this time.
How to apply
Please send:
- A short statement outlining your relevant experience in CSR or corporate engagement
- Examples of corporate engagement work you have led (bullet points are fine)
Thank you for your interest in volunteering with us.
Please send:
• A short statement outlining your relevant experience in CSR or corporate engagement
• Examples of corporate engagement work you have led (bullet points are fine)
Our mission is developing a nationally recognised centre of excellence in sustainability education and land stewardship.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Coordinator: Talent Acquisition
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Acquisition
About QuilomboUK
QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.
Role Overview
As the Coordinator: Talent Acquisition, you will primarily focus on managing and scheduling interviews for various positions across the organization. The ideal candidate will have a deep understanding of recruitment processes, exceptional screening skills, understanding of the onboarding process and the ability to engage and evaluate candidates effectively.
Key Responsibilities
Interview Management: Take ownership of the end-to-end interview process, from scheduling and coordinating interviews to conducting them. Ensure a seamless and professional experience for both candidates and hiring managers.
Candidate Evaluation: Conduct interviews, assess candidate qualifications, skills, and cultural fit, and provide feedback to hiring managers. Use behavioural interviewing techniques and other assessment tools to gauge suitability.
Stakeholder Communication: Collaborate closely with hiring managers to understand role requirements, team culture, and key competencies needed for each position.
Candidate Engagement: Build strong relationships with candidates, providing them with timely updates and ensuring a positive candidate experience throughout the process.
Reporting & Analytics: Track and report interview metrics, including candidate feedback, time-to-hire, and any recruitment challenges. Use data to continually improve the interview process.
Onboarding Support: Work closely with HR colleagues to ensure a smooth transition from interview to onboarding for successful candidates.
Compliance & Record Keeping: Ensure that all interview processes adhere to company policies, legal requirements, and best practices. Maintain accurate and up-to-date records in the applicant tracking system (ATS).
Key Skills & Qualifications
Experience: 1+ years of experience in recruitment, specifically in conducting interviews and managing the interview process.
Education: A degree in Human Resources, Business, or a related field is preferred. CIPD Level 3 or equivalent is a plus.
Interviewing Expertise: Strong background in conducting interviews, including using behavioural and situational interview techniques.
Communication Skills: Excellent interpersonal and communication skills, with the ability to engage and influence candidates and hiring managers effectively.
Attention to Detail: Ability to assess candidates thoroughly and provide insightful feedback to ensure the right hiring decisions are made.
Technology: Proficiency in Applicant Tracking Systems (ATS) and MS Office. Familiarity with interview scheduling tools and recruitment platforms is beneficial.
Problem-Solving: Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
The Professional Development Programme with Quilombo UK is a 16-week unpaid Professional Development Programme. It requires a commitment of at least 12 hours per week, typically across two 6-hour workdays (Monday to Friday).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Why Join QuilomboUK?
-
Impact: Shape narratives that advance social justice and employee belonging.
-
Creativity: Experiment with multimedia storytelling in a values-driven environment.
-
Culture: Join a collaborative team where authenticity and courage are celebrated.
-
Flexibility: Remote work with autonomy and opportunities for growth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Coordinator: Talent Acquisition
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Acquisition
About QuilomboUK
QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.
Role Overview
As the Coordinator: Talent Acquisition, you will primarily focus on managing and scheduling interviews for various positions across the organization. The ideal candidate will have a deep understanding of recruitment processes, exceptional screening skills, understanding of the onboarding process and the ability to engage and evaluate candidates effectively.
Key Responsibilities
Interview Management: Take ownership of the end-to-end interview process, from scheduling and coordinating interviews to conducting them. Ensure a seamless and professional experience for both candidates and hiring managers.
Candidate Evaluation: Conduct interviews, assess candidate qualifications, skills, and cultural fit, and provide feedback to hiring managers. Use behavioural interviewing techniques and other assessment tools to gauge suitability.
Stakeholder Communication: Collaborate closely with hiring managers to understand role requirements, team culture, and key competencies needed for each position.
Candidate Engagement: Build strong relationships with candidates, providing them with timely updates and ensuring a positive candidate experience throughout the process.
Reporting & Analytics: Track and report interview metrics, including candidate feedback, time-to-hire, and any recruitment challenges. Use data to continually improve the interview process.
Onboarding Support: Work closely with HR colleagues to ensure a smooth transition from interview to onboarding for successful candidates.
Compliance & Record Keeping: Ensure that all interview processes adhere to company policies, legal requirements, and best practices. Maintain accurate and up-to-date records in the applicant tracking system (ATS).
Key Skills & Qualifications
Experience: 1+ years of experience in recruitment, specifically in conducting interviews and managing the interview process.
Education: A degree in Human Resources, Business, or a related field is preferred. CIPD Level 3 or equivalent is a plus.
Interviewing Expertise: Strong background in conducting interviews, including using behavioural and situational interview techniques.
Communication Skills: Excellent interpersonal and communication skills, with the ability to engage and influence candidates and hiring managers effectively.
Attention to Detail: Ability to assess candidates thoroughly and provide insightful feedback to ensure the right hiring decisions are made.
Technology: Proficiency in Applicant Tracking Systems (ATS) and MS Office. Familiarity with interview scheduling tools and recruitment platforms is beneficial.
Problem-Solving: Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
The Professional Development Programme with Quilombo UK is a 16-week unpaid Professional Development Programme. It requires a commitment of at least 12 hours per week, typically across two 6-hour workdays (Monday to Friday).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Why Join QuilomboUK?
-
Impact: Shape narratives that advance social justice and employee belonging.
-
Creativity: Experiment with multimedia storytelling in a values-driven environment.
-
Culture: Join a collaborative team where authenticity and courage are celebrated.
-
Flexibility: Remote work with autonomy and opportunities for growth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Specialist: Talent Enablement
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Enablement
About QuilomboUK
QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.
Role Overview
As the Specialist: Talent Enablement, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.
Key Responsibilities
Leadership Development & Training
-
Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
-
Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
-
Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.
Instructional Design & Content Development
-
Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
-
Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
-
Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.
AI-Enhanced Instructional Design
-
Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
-
Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.
Onboarding & Integration
-
Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
-
Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
-
Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.
Training Evaluation & Continuous Improvement
-
Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
-
Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
-
Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.
D&I Integration
-
Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
-
Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
-
Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.
Qualifications
-
Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
-
Skills:
-
Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
-
Strong facilitation and storytelling skills for remote and hybrid audiences.
-
Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
-
Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
-
-
Knowledge:
-
Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
-
Familiarity with UK compliance standards related to workplace training.
-
Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
-
Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
-
-
Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.
Personal Attributes
-
A visionary thinker who balances creativity with analytical rigour.
-
Collaborative bridge-builder who engages stakeholders at all levels.
-
Adaptive and empathetic, with a knack for simplifying complex concepts.
-
Committed to lifelong learning and amplifying underrepresented voices.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Specialist: Talent Enablement
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Enablement
About QuilomboUK
QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.
Role Overview
As the Specialist: Talent Enablement, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.
Key Responsibilities
Leadership Development & Training
-
Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
-
Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
-
Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.
Instructional Design & Content Development
-
Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
-
Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
-
Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.
AI-Enhanced Instructional Design
-
Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
-
Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.
Onboarding & Integration
-
Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
-
Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
-
Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.
Training Evaluation & Continuous Improvement
-
Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
-
Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
-
Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.
D&I Integration
-
Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
-
Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
-
Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.
Qualifications
-
Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
-
Skills:
-
Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
-
Strong facilitation and storytelling skills for remote and hybrid audiences.
-
Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
-
Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
-
-
Knowledge:
-
Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
-
Familiarity with UK compliance standards related to workplace training.
-
Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
-
Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
-
-
Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.
Personal Attributes
-
A visionary thinker who balances creativity with analytical rigour.
-
Collaborative bridge-builder who engages stakeholders at all levels.
-
Adaptive and empathetic, with a knack for simplifying complex concepts.
-
Committed to lifelong learning and amplifying underrepresented voices.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about changing the way we treat animals? Do you want to help reduce environmental damage? Do you want to inspire people to enjoy healthy vegan food that both looks good and tastes great?
The Vegan Society aims to make veganism more accessible. We help people to adopt a vegan lifestyle by supporting individuals, policy- and decision-makers, caterers, manufacturers, healthcare professionals and the media.
Why do we need you?
We are seeking a volunteer to support the curation and coordination of The Vegan Campout 2026 Family Area line-up. The role will focus on identifying, researching and contacting vegan entertainers and activity providers who work with children with the aim of securing at least 10 volunteer-led sessions across the weekend.
What does the role involve?
The volunteer will research online and across social media platforms to identify suitable individuals or organisations, including children’s entertainers, artists, musicians, performers, storytellers, sports instructors, craft facilitators and creative practitioners. Activities should cater for both extroverted and introverted children and may include sessions such as Zumba, mask making, painting, creative writing, music workshops, movement sessions or storytelling. The theme of the activity does not need to be explicitly vegan, but all facilitators must be vegan and all materials used must be vegan.
The volunteer will make initial contact with potential contributors, clearly explaining that this is an unpaid opportunity in exchange for free weekend tickets to Vegan Campout 2026. Each facilitator would deliver one hour of engaging activity for children during the festival.
The volunteer will collect essential information from confirmed facilitators, including business details for promotion, confirmation of DBS status, safeguarding information and a short description of their proposed session. Our Education Officer, Laura Diamond will provide the volunteer with the information capture form to send to confirmed facilitators, ensuring all required personal and safeguarding details are collected consistently.
The target outcome is a minimum of five confirmed acts for Saturday and five for Sunday, totalling at least 10 contributors secured by the end of April 2026. As a thank you for their contribution, the volunteer undertaking this role will also receive a free weekend ticket to Vegan Campout 2026.
What training and support is available?
Laura will provide tasks, offer guidance, review proposed facilitators and give feedback. We will plan a check-in meeting once a fortnight to review progress, discuss leads and agree next steps. Additional communication via email can take place as needed.
What skills would be useful in doing this role?
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competent online research skills
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experience of working in events useful but not essential
-
strong written and verbal communication skills
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competent using Microsoft Office
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the ability to work independently
What does my availability need to be?
Volunteer hours can be flexible across the week depending on the volunteer’s availability. The role is task-focused rather than time-bound, though consistent weekly engagement will be needed to secure the required number of acts within the timeframe. The role does not need to take place strictly during working hours. Some flexibility at the beginning would be helpful to allow occasional meetings within standard working hours. Once the volunteer is confident and working independently, most tasks can be completed outside of standard working hours.
Who does this role report to?
Laura Diamond, Education Officer, will support the volunteer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to co-ordinate vegan volunteering?
As an Organiser, you would be the caretaker of your local area. This is the more time-intensive role but so rewarding! Tasks would be emailed to you directly every month by our Volunteering Coordinator, who would be your main point of contact here at The Vegan Society. It would then be your job to send out the task to Advocates in your local area and get feedback from them. You'll also be able to ask your Advocates for help with any stalls and lobbying. Every Organiser receives an outreach pack, including a table runner, leaflets and banners. We make sure you are fully supported with an Organisers' WhatsApp group for socialising and ideas. We also have a monthly gathering on video.
What does the Organiser role involve?
Every month, you will be sent a collection of tasks to choose from. We create these from our programme of campaigns. You would be the point of contact for Advocates in your area, sharing these tasks and coordinating activities, such as stalls and lobbying councillors. We will provide you with a campaign toolkit and be in regular contact with you to ensure you have everything you need. You will also be invited to our private Facebook group and WhatsApp chat.
We would expect you to provide any updates from your group and give feedback on each task. It's vital that we measure the impact that we are having, in terms of positive conversations and leaflets handed out. You can also give us ideas you have for future outreach tasks or campaigning. Many Organisers find a huge sense of satisfaction, improvement in self-esteem and enjoy the social side of volunteering in this role.
You will also be responsible for welcoming new Advocates in your area. We will let you know when somebody new applies, and you will help them to get involved with any activities. As the main contact for Advocates, this role does require some awareness of safeguarding and data protection procedures and policy. There will be full training on your role in this, as well as a handbook and ongoing guidance and support.
What training and support is available?
There will be a full induction to the role, with a gradual introduction of new tasks and responsibilities. To start with, we will provide an initial training session to cover the basics of community organising, communication skills and event planning. This will be done remotely from wherever you are. Along with this, we will provide a full pack of resources that covers a range of work that we do.
From there, there will be regular conversations and reviews, where we can discuss other training requirements. Staff are always available to Organisers for any questions, via phone or email.
What skills would be useful in doing this role?
- Great organisational skills
- Experience of coordinating people
- Experience of working to specific dates and deadlines
- Good time keeping
- Ability to work independently
- Ability to motivate people around the topic of veganism
- Ability to stick to branding
- Ability to read emails in a timely manner and translate tasks into actions quickly
- Ability to report back on activities
- Excellent knowledge of vegan issues
How much time do I need to invest?
You should be able to commit around two days a month to carry out actions, and this is usually spread out across the month. We also expect timely responses to emails. When a new Advocate applies to work with you, we would like them to be contacted within seven days via email.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Volunteer Community Connector, you will support the Compassionate Communities programme by helping to grow and strengthen community engagement by encouraging discussion around grief and loss.
Your role will involve:
• Supporting and facilitating ‘compassionate conversations’ in the community and promoting social connectedness. This may include signposting to relevant community support or care provision.
• Offering informal, empathetic listening and engagement around topics such as life limiting illness, caregiving, dying and bereavement.
• Helping to support informal sessions or larger events in partnership with community groups, workplaces, clubs and organisations.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.
The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.
This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.
Key Tasks and Objectives
You will lead and support the development and implementation of a communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:
- Managing the Social Media campaigns across social media, which includes overseeing and creating engaging content, writing and editorial, design and artwork from The Social Media Team.
- Scheduling and posting regular social media content.
- Help develop social media campaigns and day-to-day activities.
- Prepare graphics for sharing across channels.
- Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
- Capture and report on monthly data from across all social media platform.
- Lead on Social Media meetings or the social media section of Comms meetings.
- Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
- Develop, manage content and maintain social media objectives and targets.
- Supporting the Social Media Team to ensure our social media platforms are regularly updated.
- Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
- Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
- Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
- Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
- Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
- Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
- Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.
Key Skills or Qualifications
- Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
- Experience of managing a team and projects.
- The ability to inspire people to act and get involved internally and externally.
- Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
- Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
- Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
- Be proactive and show initiative, with the ability to volunteer unsupervised.
- Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
- Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
- Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
- Strong strategic development, project management and articulate communication skills.
- Good attention to detail and accuracy, with succinct writing and proof-reading skills
- Able to establish and maintain effective working relationships with other volunteers and staff.
- Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
- Ability to be innovative and creative.
- Ability to be flexible and have a 'can do' approach.
- Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
- Confidence in communicating on Zoom or by email.
Key Benefits
- Voluntary Experience: Gain practical real-world experience working in social media management.
- Supportive Team: Collaborate with a passionate team working on projects.
- Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
- Portfolio content for future job applications.
- Opportunity to contribute to a meaningful cause.
Training and Support
- Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
- Relevant and ongoing training for your volunteer role.
- Regular updates on charity activities.
- Support, advice and guidance from Charity team.
- After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
- Out-of-pocket expenses, approved in advance will be reimbursed.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.




