Call volunteer roles

This group offers blind and partially sighted people living with Sight Loss After Stroke the opportunity to socialise with one another on a regular basis. We’re looking for the right person to facilitate the group. Do you have personal or professional experience of SLAS? If you’re also a good listener, able to manage group conversations and make people feel comfortable in a social group environment, we’re eager to hear from you.

This is a telephone-based role that you can do from home. You will need access to a landline and/or mobile phone. We ask you to commit to 1-2 hours per week to facilitate one group session, which will take place at the same day and time each week.

You will be the link between the group participants and the RNIB Talk and Support team and will:

• Listen to the group conversation, ensure it flows and that all conversations are appropriate;
• Make appropriate contributions as and when required to stimulate conversation;
• Create a friendly and welcoming atmosphere thus encouraging all participants to feel comfortable taking part;
• Report any Safeguarding concerns or data breaches to the Talk & Support staff team.

How often will I be needed?

• 2 Hours per Week

Key requirements

• 2 references

Location

Region

• Yorkshire and the Humber, Wales, East of England, West Midlands, North East, North West, Northern Ireland, East Midlands, South West, South East, Greater London, Scotland

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Personal experience of living with, or a professional background in Sight Loss After Stroke (SLAS)
• • Good listening and verbal communication skills
• • Ability to use the telephone confidently for an hour long call
• • Ability to work with a wide range of people from across the UK
• • Demonstrate empathy and understanding of the issues faced by visually impaired people
• • Ability to follow internal policy and procedures
• • Willingness to undertake and remain compliant with mandatory safeguarding training and attend other training and development opportunities when required.

We're setting up a new telephone group which will offer blind and partially sighted people living with DREC the opportunity to socialise with one another each week and we're looking for someone to facilitate the group. The right person will have have personal or professional experience of DREC, will be a good listener who is able to manage group conversations and will have the skills to enable people to feel comfortable in a social group environment.

This is a telephone-based role that you can do from home. You will need access to a landline and/or mobile phone. We ask you to commit to 1-2 hours per week to facilitate one group session, which will take place at the same day and time each week.

You will be the link between the group participants and the RNIB Talk and Support team and will:

• Listen to the group conversation and ensure it flows and that all conversations are appropriate;
• Make appropriate contributions as and when required to stimulate conversation;
• Create a friendly and welcoming atmosphere thus encouraging all participants to feel comfortable taking part;
• Report any Safeguarding concerns or data breaches to the Talk & Support staff team.

How often will I be needed?

• 2 Hours per Week

Key requirements

• 2 references

Location

Region

• Yorkshire and the Humber, Wales, East of England, West Midlands, North East, North West, Northern Ireland, East Midlands, South West, South East, Greater London, Scotland

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Personal experience of living with, or a professional background in Diabetes Related Eye Conditions (DREC)
• • Good listening and verbal communication skills
• • Ability to use the telephone confidently for an hour long call
• • Ability to work with a wide range of people from across the UK
• • Demonstrate empathy and understanding of the issues faced by visually impaired people
• • Ability to follow internal policy and procedures
• • Willingness to undertake and remain compliant with mandatory safeguarding training and attend other training and development opportunities when required.

We are looking for volunteers who can offer time, conversation and companionship to older clients in and around Central London.

You can support someone by:

· Spending time with them in person

· Speaking with them regularly by phone

Your time and kindness can help older people feel more connected, happier and less alone.

What You’ll Do

You could be visiting someone at home or accompanying them in their community, chatting in coffee shops or talking while you walk. What you do will depend on what the client would like. Our clients are older Scots aged 60 plus who simply want to enjoy activities many of us take for granted.

As one of our volunteers once said, “this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”  

Current Locations

Our current waiting list has clients in Stockwell, Hackney, Putney and Stepney Green. Locations will change as more referrals are made. If you want to make a difference to an older person’s wellbeing, please contact us — we may have a client in your area.

Time Commitment

Meetings are weekly or fortnightly for at least six months, although most volunteers stay involved for longer because they enjoy what they do. Phone calls are weekly and can be made from any quiet space at home or at work.

Who This Role Is For

This could be an ideal opportunity to gain practical experience of working with adults in a health and social care setting. It may also suit anyone who enjoys meeting new people and making their lives a little brighter.

Skills and Qualities Required

· Good communication and listening skills, including spoken English

· Friendly, warm and non-judgemental

· Honest, reliable and committed

· Empathetic

· Understanding of the importance of confidentiality and boundaries, which will be covered in training

Checks and References

An enhanced DBS check will be processed for successful applicants and two references are required.

Training and Support

We provide training before you start, ongoing support once you are matched, out-of-pocket expenses, references, social events and newsletters. The training will start in September. 

Please contact us for more information, and a very warm welcome.

Please note, we are unable to respond from 14th to end of August 26. 

VOLUNTEER CASE OFFICER

Across the UK, our 60+ local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Case Officers are a vital part of our local branch activities. They use their organisational and IT skills, sometimes along with a knowledge of engineering, to make sure their branch is best able to support people.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Processing and allocating cases which have come to the branch

• You may have engineering experience or be a skilled craftsperson, but this is not essential

• Using our online referral portal to manage and update case notes

• Attending regular meetings of the local branch

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Warm, approachable and confident to call referrers/clients to initiate discussions

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

You’ll also need to complete the induction checklist and a reference check.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without  your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Job Title: Personal Assistant to the CEO (Volunteer Role)

Location: London -Hybrid / Remote
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible - up to 20 hours per week

About the Role

We are looking for a motivated and reliable Personal Assistant to support our CEO with day-to-day responsibilities. This voluntary role offers a unique opportunity to gain first-hand experience working closely with a busy CEO, supporting both business and personal commitments, while building valuable skills in executive support and leadership administration.

While this position will initially be unpaid, there is strong potential for it to develop into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide proactive diary and inbox management for the CEO.

• Schedule and coordinate meetings, calls, and travel arrangements.

• Assist with the preparation of agendas, presentations, and follow-up actions.

• Act as the first point of contact with internal and external stakeholders.

• Manage confidential information with the utmost discretion.

• Support with ad hoc personal tasks and lifestyle management, as required.

• Undertake general administrative duties, including filing, expenses, and record keeping.

Skills & Qualities We’re Looking For

• Excellent organisational and time-management skills.

• Strong written and verbal communication abilities.

• Discretion, integrity, and professionalism in handling sensitive matters.

• Competence with Microsoft Office Suite and/or digital collaboration tools.

• A proactive and adaptable approach, with the ability to work independently.

• A positive and approachable attitude, with strong interpersonal skills.

What You’ll Gain

• The chance to work closely with a CEO and gain insight into executive-level leadership.

• Hands-on experience in administration, coordination, and project support.

• The opportunity to build a long-term role as the organisation expands.

• Flexibility to fit around other commitments.

Additional Information

This is a volunteer role to begin with, so flexibility and commitment will be key. We are committed to ensuring that your time with us is rewarding, developmental, and supportive, with the real prospect of progression into a permanent salaried role in due course.

We're keen to hear from you if you'd like to share your experiences as a blind and partially sighted person and help build a world which understands the impact of living with sight loss.

In this role, you will be:

• Delivering talks to groups of sighted people about your lived experience of sight loss to challenge their perceptions and behaviours. Audiences will vary but may include local businesses, community, faith and voluntary groups.

• Making links with your own existing groups and networks in your local community that may want to be involved in reducing barriers to blind and partially sighted people.
• Building relationships with people or local businesses you know.
• Taking part in and sharing information about specific campaigns and initiatives to help remove barriers to blind and partially sighted people.
• Delivering talks on behalf of RNIB’s Social Action Team.

What you'll gain from the role:
• A chance to make a difference to the lives of blind and partially sighted people with a sense of achievement.
• A chance to be part of a team of like-minded people.
• To make an impact by speaking to groups of people.
• An opportunity to develop your role into delivering talks independently as your confidence and skills grow.
• An opportunity to improve public understanding, helping change perceptions and behaviours, building a world which understands sight loss.
• An opportunity to explore different volunteer roles within our organisation and have access to internal employment opportunities.

In return for donating your time we will provide:
• Induction to the role and organisation.
• Training in public speaking and telling your story.
• A supportive volunteer manager.
• Regular catch-ups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 3 Hours per Action

Key requirements

• One reference

Location

Region

• Yorkshire and the Humber

Additional location information

• This role will be based at home and in your local area.

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Lived experience of issues affecting blind and partially sighted people. • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Effective communication skills. • An outgoing friendly approach to meeting new people. • Confidence in using a smart phone and email and engaging in meetings via video calls.

Remote Volunteer Technical Support Role 

Job description 

This is a volunteer role (approx. 4 hours per week) based remotely. The Volunteer Technical Support is responsible for the oversight of the NGO’s digital infrastructure, maintaining security protocols, and responding to critical technical emergencies. They will report directly to the CEO and work to formalize IT procedures to ensure long-term organizational continuity. This role is a fixed one-year term and includes a one-month handover period for their successor. 

Role specification 

Infrastructure and Security Management: 

• Act as the primary administrator for the Microsoft 365 environment

• Perform regular security audits to manage permissions, remove dormant accounts, and ensure the principle of "least privilege" across the team. 

• Help with offboarding protocol to ensure all digital keys and account ownership are transferred back to the NGO when staff or volunteers depart. 

• Consult with the team to ensure all technical systems adhere to organizational safeguarding policies, specifically regarding data privacy and the protection of member information. 

• Maintain a secure digital environment for staff and members by identifying operational risks and reporting potential vulnerabilities or breaches immediately to the CEO. 

Critical Support and Strategy: 

• Act as the on-call point of contact for critical system failures (e.g., total email loss, or security breaches). 

• Utilize a structured ticketing or request system to streamline technical support

• Advise the CEO on technical "vetting" and trust markers for future IT volunteers to safeguard the organization’s power and data. 

Knowledge Transfer and Communication: 

• Act as a technical mentor to the staff, explaining the logic behind security policies (the "why") rather than just issuing instructions. 

• Help foster an empathetic security culture where technical guardrails are seen as tools for mission success rather than roadblocks. 

• Lead a 1-month handover period at the end of the term to train the incoming volunteer, ensuring a seamless transition of power and knowledge. 

We're setting up a new telephone group which will offer blind and partially sighted people living with Glaucoma the opportunity to socialise with one another on a regular basis. We're looking for the right person to facilitate the group. Do you have personal or professional experience of Glaucoma? If you’re also a good listener, able to manage group conversations and make people feel comfortable in a social group environment, we’re keen to hear from you.

This is a telephone-based role that you can do from home. You will need access to a landline and/or mobile phone. We ask you to commit to 1-2 hours per week to facilitate one group session, which will take place at the same day and time each week.

You will be the link between the group participants and the RNIB Talk and Support team and will:

• Listen to the group conversation, ensure it flows and that all conversations are appropriate;
• Make appropriate contributions as and when required to stimulate conversation;
• Create a friendly and welcoming atmosphere thus encouraging all participants to feel comfortable taking part;
• Report any Safeguarding concerns or data breaches to the Talk & Support staff team.

How often will I be needed?

• 2 Hours per Week

Key requirements

• 2 references

Location

Region

• Yorkshire and the Humber, Wales, East of England, West Midlands, North East, North West, Northern Ireland, East Midlands, South West, South East, Greater London, Scotland

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Personal experience of living with, or a professional background in Glaucoma
• • Good listening and verbal communication skills
• • Ability to use the telephone confidently for an hour long call
• • Ability to work with a wide range of people from across the UK
• • Demonstrate empathy and understanding of the issues faced by visually impaired people
• • Ability to follow internal policy and procedures
• • Willingness to undertake and remain compliant with mandatory safeguarding training and attend other training and development opportunities when required.

Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.

Volunteers play a key role in the provision of vital services to our clients.

Could you prevent loneliness and isolation in your community and become a befriender?

• Do you have 2-3 hours a week to give to a client suffering from loneliness or mental health? Based at our Supported Accomodation, Oasis House
• Can you offer support, through a listening ear and be a positive influence in a client’s life to help build self-esteem and confidence?
• Will you enable our clients to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing?

If you can answer ‘yes’ to these questions, then we would love to hear from you!

Key responsibilities

Your role will include, but is not restricted to the following tasks:

• Carry out weekly checks with the clients you are supporting. This can be in a variety of settings, e.g., family home, support home, or in the community (via face-to-face meetings, phone or video calls)
• Have fun, take clients on outings, and maybe share a hobby, sport, or an interest
• Collect prescriptions for clients and assist with their weekly shop
• Help clients rediscover social skills and confidence by building up and maintaining a close relationship
• Report any concerns to the Volunteer Coordinator

Skills required

No qualifications or volunteering experience is required; however, the below skills are essential:

• A non-judgemental approach
• Good listening and communication skills
• Reliable and trustworthy
• Respect confidentiality
• Be able to work on own initiative
• Ability to build effective working relationships with clients in a non-patronising way

Do you enjoy socialising and meeting new people? 

We are looking for friendly volunteers who love a dance and would like to join us as at Friendship Disco on the second Saturday of the month.

Activities will include: 

Supporting the Disco at the following times: 

• Set up between 16:00-17:00 (Help with the music equipment, tables, decorations etc) 

• During the disco between 17:00-20:00. (Help selling raffle tickets and refreshments, taking song requests on a phone, calling the raffle at the end). Plus joining in with dancing and helping everyone to have a great time! 

• Clean up between 20:00-21:00.Helping to wipe and take down tables, floors, etc). 

 
You will have the flexibility to attend the times that are convenient to you.The Disco will take place at Marshfield Village Hall in Cardiff 

About you: 

We are looking for someone who is: 

• Friendly and enthusiastic

• Organised and helpful

• Comfortable chatting with people with learning disabilities and autism 

• Reliable /dependable and willing to volunteer on the listed times on the second Saturday of the month

• Happy to join in the fun!

A DBS check and two character references will be required for this role. 

What you’ll gain from being a Dimensions volunteer: 

Dimensions provide support for autistic people and people with learning disabilities across the UK. 

Our volunteers play a vital role in our work and in return, we support them with: 

• Access to free online training (with access to 800 plus courses) 

• Comprehensive support from professional and friendly Dimensions staff 

• Reasonable expenses may be reimbursed at manager’s discretion 

• An opportunity to gain real experience in the social care sector 

Want to apply for this role? 

If you’d like to be a Dimensions volunteer, please get in touch!

Do you enjoy organising, creating order, and helping resources reach the people who need them most? As a Stock Sorting and Organising Volunteer, you will play a vital role in ensuring our donation hub remains welcoming, well-stocked, and easy to access for women and families. By sorting, organising, and monitoring donated items, you'll help make sure essential clothing, toiletries, toys, and baby items are readily available when they are needed.

What you will be doing

• Contacting and building relationships with local organisations and community groups
• Promoting opportunities to donate clothing, toiletries, toys, baby items, and other essentials
• Coordinating donation drives and collection opportunities
• Arranging the collection and delivery of donated items to the Tower Hamlets hub
• Keeping records of donations and partnership contacts
• Identifying new opportunities for community engagement and support
• Working closely with the Volunteer Coordinator and hub staff to understand current donation needs.

The skills you need

• Friendly, confident, and comfortable communicating with a range of people.
• Passionate about supporting women and families.
• Organised and able to manage tasks independently.
• Proactive and motivated to build community connections
• Comfortable using email, phone calls, and basic digital tools
• Able to maintain confidentiality and professional boundaries

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Are you passionate about helping women build their lives beyond crisis? We are recruiting for volunteers to support victims of Domestic Abuse on a 1 to 1 basis. This is a chance to empower other inspirational women by building their confidence and teaching them new Educational and employment skills in order to achieve their ambitions and goals. You will be supporting women and children to rebuild their lives free from fear!

What you will be doing

• To develop and promote a positive relationship with the service user through regular F2F meetings and phone calls, and facilitate their journey to achieve their goals that align with the aims of the Economic, Empowerment and Security Project.
• To support the service user in developing their educational and vocational aspirations, applying to university, translating previously held qualifications, helping with UCAS applications, researching relevant courses and colleges, helping with English and developing language skills OR/AND,
• To support the service user in developing their career goals and employment skills, including CV building, interviewing skills, work experience and job search.
• To encourage the service user to attend Economic, Empowerment and Security events ran by Hestia’s volunteering team.
• To encourage the service user to engage in further external and internal educational training and activities and supporting them in doing so.
• Manage appropriate boundaries

The skills you need

• Compassionate, caring and patient nature
• Ability to maintain confidentiality
• Knowledge on educational opportunities in the UK, where to look, what is available.
• Knowledge on useful employment and job search skills
• Good communication skills

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Causeway Education  are partnering with the Sweaty Betty Foundation to deliver workshops to girls in secondary schools about the importance of physical activity.

Our collaboration involves bringing role models from the community (across a variety of sectors and professions) into schools with us to deliver classroom-based workshops that act both as a careers education and also a motivation for staying physically active. For example, our role models might talk about how physical activity (however big or small, in whatever shape that looks like for them) has helped with their mental wellbeing or skill development in resilience, confidence, problem-solving that has allowed them to get where they are today in their careers. It is taking a holistic approach to viewing physical activity beyond appearance, to show teenage girls how being physically active can benefit them moving forward.

We are looking for women who are interested in speaking with girls about how physical activity has helped them with mental wellbeing, education and career goals and developing skills. The workshops last between 1.5 to 2 hours and are co-facilitated with a member of our team. Your role as a volunteer role model is to join the facilitator in assisting with activities that help re-frame the girls thinking around physical activity and encourage them to set a pledge in an area they are interested in exploring.

No previous experience required and a 1:1 introductory training call provided. No time commitment - you can do as many or as little workshops as you like, and we liaise with the school against your availability, location etc. Travel expenses are reimbursed. If you are passionate about getting teenage girls active, and feel you can share your own journey and experiences with physical activity, this would be great for you.

There are opportunities for volunteers across Greater London and Greater Manchester. 

Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website. 

Outline of the IT Supporter role
It is amazing how much difference you could make to your local group by providing IT support, either remotely or in person. Even the smallest things like setting up email accounts, using video calling software and creating social media accounts can be a real challenge for some volunteers, so your expertise will make the world of difference to supporting your local group to help adults learn to read in your community.

The skills you will need
● Knowledge and previous experience of fundraising is desirable, though not essential.
● A willingness to seek out potential sources of funding.
● Experience of writing funding bids is desirable, though not essential.
● Good negotiating and influencing skills.
● The ability to use initiative and work independently.
● A willingness to abide by Read Easy policies and procedures.
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
● Energy and enthusiasm with an average of three hours a month to commit to the role