Centre receptionist volunteer roles
About The Creighton Centre
For over 100 years, The Creighton Centre has been at the heart of its community, providing connection, care and opportunities for generations of local people. With a rich heritage and an ambitious future, we are now seeking someone to become our next Chair of Trustees.
This is a unique and rewarding opportunity to provide leadership to a well established, values driven charity at a pivotal moment in its history.
About the role
As Chair, you will lead our Board of Trustees and work in close partnership with our new CEO to ensure strong governance, clear strategic direction and long-term sustainability.
Over the coming year, the Board will be setting the charity’s strategic priorities and overseeing an exciting programme to renovate and future proof our historic building, unlocking new opportunities for community use and income generation. The Chair will play a central role in guiding this work at Board level.
Who we’re looking for
We are seeking a Chair who brings gravitas, sound judgement and a collaborative leadership style. You will be someone who values good governance, inclusive decision-making and clear strategic thinking.
You don’t need prior experience of The Creighton Centre’s services, but you will bring:
- Significant board experience and a strong understanding of governance
- The ability to lead a Board effectively, encouraging constructive challenge and collective ownership
- A commitment to equality, diversity and inclusion
- An appreciation of the privilege and responsibility of stewarding a long-established community charity with premises
Most importantly, you will be motivated by the opportunity to help shape the next chapter of an organisation with deep community roots and real impact.
What's in it for you?
- A chance to chair a respected charity with over a century of community impact
- An opportunity to help guide a significant period of strategic development and renewal
- The privilege of stewarding an organisation with a strong sense of purpose, place and heritage
- A supportive, engaged Board and an experienced Chief Executive team
If you are looking for a meaningful Chair role where your leadership can make a lasting difference, we would love to hear from you.
Please provide a CV and cover letter outlining your interest in the role and what skills and qualities you might bring. Please do refer to the attached Role Decsription for guidance on preparing your cover letter.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our small friendly Charity Shop in South Westminster
As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team! You will receive excellent support and opportunities to learn team skills and customer service. You can obtain a reference for future employers.
How does this role make a difference?
You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.
What will you be doing?
Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:
· Customer service on the till
· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team
· Greeting and helping customers
· Replenishing the stock on the shop floor
· Sorting donations
· Helping present top items in window display and around the shop
· Promoting the work of the Centre to the public
Want to increase your skills in retail?
If you want to develop in this role, we are keen to support you. There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers. Let us know if this interests you. We also have employment advisors who can provide employment support. Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.
What are we looking for?
No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:
· Over 16+
· Good spoken English needed – at least Entry Level 3
· The ability to contribute to a positive team culture and atmosphere
· Be able to provide a friendly, high-quality service to customers
· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect
· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room. Manual handling training will be given.
What is the time commitment?
The shop opening hours are 10am – 4.30pm, Monday – Friday. A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.
How will you be supported?
· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.
· You will receive a Centre induction from a Volunteer Coordinator
· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.
· For volunteers who stay for more than three months, we are happy to provide a reference.
Registered Charity
51 - 100
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.
Detailed description
We are looking for Volunteer Administrators for the following locations:
Broadwater Family Centre, Stevenage
Windmill Family Centre, Hemel Hempstead
Sopwell Family Centre, St Albans
Westfield & Littlebury Family Centre, Watford
The BECC Family Centre, Borehamwood
Main responsibilities
·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.
·Answer telephone calls and take messages accurately.
·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.
·Input data into systems, ensuring accuracy and confidentiality.
·Help maintain an organised and tidy reception and office space.
·Support the preparation of publicity materials, newsletters, and information displays.
·Signpost visitors to the appropriate staff member for further support.
·Uphold safeguarding, confidentiality, and health & safety policies at all times.
Skills / Abilities / Experience / Qualities
·Friendly, welcoming, and professional manner.
·Good organisational and communication skills.
·Basic IT skills (Microsoft Office, email, internet)
·Reliable, punctual, and able to work as part of a team.
·Respectful of confidentiality and sensitive information.
·Understanding of diversity and inclusive practice.
·Previous office or reception experience is helpful but not essential.
Training / Support
·A full induction to the service and specific site will be provided.
·Requirement to undertake One YMCA online training courses
·To understand and implement One YMCA’s policies.
·Ongoing support and regular 1:1 meetings
·Access to organisational events throughout the year including Socials, Conferences and Training opportunities.
Additional Information
·Undergo enhanced DBS check
·X2 References required
·Undertake additional training as and when required
·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines
Registered Charity
101 - 500
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Thank you!
THE OPPORTUNITY
Do you have an interest or experience in mental health care service design and delivery? Join us in supporting services in the Lambeth community as Chair of Mosaic Clubhouse!
This is a fantastic opportunity to use your senior leadership skills at a charity impacting the quality of life for so many in our community. You'll also work closely with our executive team while providing sound judgement for our Board.
Can you bring a great understanding of governance to our decision-making? If you are keen to act as an ambassador for a mental health charity, then we'd love to hear from you!
WHO IS MOSAIC CLUBHOUSE?
Mosaic Clubhouse is a unique, internationally renowned, mental health recovery community provider. We are right in the heart of Lambeth and wider south-east London, supporting the mental health system. We help over 400 Lambeth residents living with poor mental health each year through our work.
Mosaic people are not defined by their diagnosis but by their potential. They are our members, working side by side with staff to run every part of the Clubhouse. From reception to communications, café operations to fundraising, our model builds a sense of belonging.
WHAT MATTERS TO US
Our community reflects the heart of Brixton and Lambeth; diverse, creative, and resilient.
Mosaic runs on collaboration, not hierarchy. Our members both shape decisions and co-deliver our programmes and services. They also serve on our Board of Trustees, ensuring lived experience drives everything we do.
Our vision is for people, from all walks of life facing mental health challenges, to achieve their potential and feel respected.
IF YOU JOIN US…
You'll be joining us at an exciting time for Mosaic Clubhouse! We just celebrated our 30-year anniversary of proudly holding a positive reputation at the heart of our community.
As Chair, you'll lead on developing a new strategy to improve the mental wellbeing of our members, extending our reach to help more people.
Are you ready to guide us through this invigorating time in our history? This is a great opportunity to lead on our priorities over the coming years through a person-centred approach.
WHO WE’RE LOOKING FOR
We are looking for someone who is motivated by our purpose and mission – to change the lives of people affected by poor mental health. You'll need to bring successful board leadership experience to ensure effective operation of our governance.
We are particularly looking for:
- effective decision-making in line with Charity Commission and International Clubhouse standards
- clear commitment to ensuring equity, diversity, and inclusion throughout our work.
- goals for financial sustainability and increased employment opportunities for our members
Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.
Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining Mosaic Clubhouse!
WHAT’S NEXT?
Eastside People is supporting Mosaic Clubhouse in the recruitment of this role. You can follow the link to apply today.
The closing date for applications is Mon 2nd March. Shortlisting interviews will take place shortly after. Shortlisted candidates will then have an interview with Mosaic Clubhouse shortly after this.
We acknowledge every application. You’ll always hear from us after taking the time to apply - we look forward to hearing from you!
