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Age UK is hiring for a rare and exciting Head of Technology Platforms & Cyber position!

This is a senior strategic and technical leadership role responsible for the secure, reliable and resilient technology foundations that enable Age UK to deliver its strategy and better outcomes for older people.

As Head of Technology Platforms & Cyber, you will set direction and provide clear accountability across cloud platforms and infrastructure, cyber security, identity and access, operational resilience, Enterprise Architecture and the foundations that enable data, AI and automation.

You will lead managers, specialists and strategic partners, strengthening governance, simplifying the technology estate, reducing technical debt and ensuring our platforms remain secure, scalable, recoverable and cost-effective. Reporting to the Chief Transformation & Technology Officer and working as part of one connected Transformation & Technology leadership team, you will help shape future organisational capability, balancing innovation with security, resilience and responsible governance.

Technology, data, cyber and AI are not ends in themselves. Your leadership will help Age UK remain trusted, resilient and ready for the future as we deliver our 2030 Goals and beyond.

This role is offered on a London/hybrid contract. While the role is primarily remote, occasional travel to London office or to other Age UK sites may be required. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Age UK internal grade: 3LT

Last date for applications Friday 20th November 2026.

Please download and read the attached job description for full information on the role responsibilities and requirements.

 Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Proven experience leading platforms engineering, cloud infrastructure and cyber security functions at enterprise scale, with single accountable ownership across these domains. A, I
• Track record of building and maturing a Security Operations Centre capability, including governance of managed security service providers. A, I
• Demonstrable experience governing cloud platform estates, including infrastructure-as-code adoption, FinOps discipline and enterprise architecture enforcement. A, I
• Experience owning and maturing Cyber Essentials Plus, ISO 27001 or equivalent security compliance programmes. A, I
• Experience governing backend Microsoft 365 services, including identity, endpoint, security, compliance and collaboration foundations, at enterprise scale. A, I
• Proven experience managing outsourced and partner-delivered technology services through structured service-level arrangements, maintaining quality and governance accountability. A, I
• Demonstrable experience applying ITIL-aligned service management practices across platform, infrastructure, cyber and partner-delivered services, working within an enterprise service-management framework. A, I
• Experience providing clear leadership and development to direct reports, building high-performing, inclusive technical teams. A, I
• Strong stakeholder management at all levels, including Board and executive presentations on technology risk and infrastructure. A, I

Skills & Knowledge 

• Strong knowledge of enterprise cloud platform services, identity, monitoring, security tooling and governance across Azure and/or GCP environments. I
• Good understanding of infrastructure-as-code tooling and cloud automation patterns. I
• Expertise in cyber security operations, including monitoring, endpoint detection, vulnerability management, incident response and threat intelligence. I
• FinOps expertise, with the ability to govern cloud, platform and data compute costs holistically. I
• Knowledge of data engineering infrastructure sufficient to govern this domain as a platforms owner. I
• Strong understanding of backend Microsoft 365 governance, including identity, single sign-on, multi-factor authentication, Conditional Access, privileged access, data loss prevention, compliance and retention policy. I
• Solid ITIL service management knowledge, with the ability to mature operational practices across internal and partner-delivered platform, infrastructure and cyber services within an agreed enterprise framework. I, P
• Effective communication and influencing skills, able to engage both technical and non-technical audiences and translate infrastructure and security risk into organisational outcomes. I, P
• Strong organisational skills, with the ability to prioritise, delegate and manage multiple complex workstreams across a diverse technical estate. I

Personal Attributes

• A genuine commitment to clear ownership as a governance principle, understanding that unified accountability reduces risk as well as organisational complexity. I
• Curiosity and commitment to continuous learning in a fast-moving cloud, security and AI infrastructure landscape. I
• Confident, credible and collaborative leader who can build trust across both technical peers and non-technical stakeholders. I
• Operates with integrity and a strong ethical compass, particularly in relation to security, data governance and responsible AI infrastructure. I
• Self-directed and accountable, with the ability to move initiatives from strategic design through to operational delivery with appropriate judgement and collaboration. I
• A genuine interest in technology and its potential to create social good, with an understanding of what it means to work in a mission-led organisation. I

Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

 Experience

• Experience implementing Zero Trust Network Architecture (ZTNA) or SD-WAN in a complex, multi-site organisation. A, I
• Experience co-governing Power Platform, low-code and no-code platform foundations with data, digital and service owners, including Dataverse connector security and Azure capacity governance. A
• Experience presenting technology infrastructure risk or cyber security posture to a Board or Trustee group. A, I
• Experience in the charity, health or social care sector. A
• Formal project or programme management experience, for example PRINCE2, MSP or SAFe. A

Skills, Knowledge & Qualifications

• ITIL 4 Foundation or above, or equivalent demonstrated service management experience. A
• Cloud platform certifications: Azure (AZ-305, AZ-500, AZ-900) or GCP Professional Cloud Architect. A
• Certified Information Systems Security Professional (CISSP) or equivalent security leadership certification. A
• TOGAF 9/10 or equivalent enterprise architecture certification. A
• Knowledge of ISO/IEC 27001 lead implementer or auditor qualification. A, I
• Familiarity with COBIT or equivalent IT governance frameworks alongside ITIL. A, I

What we offer in return:

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme (Subject to affordability), Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards – recognition awards from £100-250
• Many additional benefits

Additional information

Use of AI
We recognise that candidates may use AI tools when preparing their application. This is acceptable, but submissions must be personalised, accurate, relevant and reflect your own experience, skills and interest in joining Age UK. Failure to do so may result in your application being rejected.

Equal opportunities & Disability Confident Scheme
Age UK is an equal opportunities and Disability Confident employer and welcomes applications from all suitably qualified and eligible candidates. We reserve the right to limit the overall number of interviews offered and therefore it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

All equalities monitoring information is anonymised and not shared with the hiring panel.
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process by contacting the Recruitment Team. Disability disclosures will be kept confidential, shared only where necessary, and will not be considered as part of the hiring decision.

We review applications as they are received and may close the advert early, so early applications are encouraged.

We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.