Elderly Jobs
InCommon is a charity bringing generations together. We create opportunities for young people and older people to learn from one another, fostering mutual inspiration, growth, and a stronger sense of community.
You will be supporting grassroots intergenerational projects across the country to start and flourish, through an online platform and support offer. This is a really exciting new stage of the programme’s development and has the potential for you to build the Empower team. You’ll be joining InCommon at an exciting stage of our evolution, with lots of opportunity to add value and guide the direction of a growing charity. You’ll match up schools and retirement homes, build relationships with key stakeholders and support them to use the platform to coordinate intergenerational projects. Your efficient, thoughtful and professional approach will build trust and lead to close working relationships. This is the perfect role for you if:
- You’re reliable, trustworthy and authentic
- You take responsibility and deliver results
- You’re a collaborative team player and great communicator
- You’re creative and excited by digital design
- You’re flexible, self-motivated and enjoy working in a fast-paced environment
- You can lead collaboratively and have experience of line management
Opportunities for young people and older people to learn from one another, fostering mutual inspiration, growth, and a stronger sense of community
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser Hampshire
Supporting MHA services in The County of Hampshire
Full time role - 37 hours per week
For more than 80 years, families have been choosing MHA to support the needs and aspirations of their loved ones in later life.
People have been forging friendships through our community programmes; fundraising to drive our charitable goals; and spreading the warmth, comfort and spirituality that you’ll find across every MHA home, community and development.
All our work is always for one reason, which will always stay the same. Helping older people to live later life well.
Could you be the person to join MHA as our Community Fundraiser for the Hampshire as we continue to enable people to thrive in later life?
About the Role
This is an exciting opportunity to make a difference by playing a vital role in our work across the Hampshire. Reporting into the local team and supported by the national fundraising team, this role will be responsible for engaging volunteers both as individuals and groups across the area to raise funds for MHA. You will work closely with all MHA services, building relationships and inspiring and empowering local fundraising to enable those who choose to use our services to thrive. This will include supporting those who wish to fundraise In Memory and utilising MHA’s fundraising products.
A portion of your time will also be spent working in collaboration with community fundraisers across the country on fundraising initiatives and guides which will benefit both your area and community fundraising nationally.
The role will provide an effective and efficient service supporting the organisation and our homes and schemes to meet our vision, values and strategic objectives.
For more information on the role please see the attached Job Description.
About You
Are you a passionate and skilled community fundraiser keen to play a key role in building a local network of community fundraising volunteers? Do you have a passion for working with supporters, building meaningful relationships and inspiring supporters whilst ensuring your work aligns with the results we need? If so, we would love to hear from you.
Working well as a team player you will work closely with both operational colleagues in your area and the wider Fundraising Team, ensuring a focus on getting the right result for the organisation and building lasting and substantial relationships with funders. You will be an effective communicator developing trusting relationships, taking everyone with you on the journey.
In return we offer a committed and supportive team and a great staff membership scheme which includes training, pension, life assurance, access to high street vouchers and lots more.
We will interview on a rolling basis and reserve the right to close the recruitment period early if we are successful in recruiting to this role.
About us
Methodist Homes – MHA is the largest charity care provider in the U.K. We have 80 years’ experience of delivering care and support to over 18,500 older people. We understand what it takes to help people live later life well through our Care homes, Retirement schemes and MHA Communities.
At MHA we place great importance on nurturing the mind, body and spirit of those we care for, their families, along with commitment and dedication from our 7,000 employees and 4,000 volunteers regardless of faith, background or belief.
As the largest charity care provider in the UK, we offer some of the highest quality care, accommodation and support services for older people throughout Britain. Our mission is to inspire the best care and wellbeing at every stage of later life.
Why join MHA?
We have a supportive 'family' like culture, the people at MHA are genuinely warm, friendly and a pleasure to work with.
- High colleague employee engagement scores.
- Highly supportive and compassionate leadership team.
- Colleagues have access to Chaplaincy and Pastoral support.
- Employee Assistance Programme.
- Independent free counselling and legal advice
- Favourable pension scheme
- Hardship/welfare fund
- Competitive pay and benefits.inc a discount scheme
- A range of flexible benefits including an option to buy or sell additional annual leave
- Genuine career progression and development.
Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.
Please submit your CV and applicaiton form for review
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have recently received funding from the National Lottery, and are seeking a dedicated and dynamic Centre Manager to oversee the daily operations of our Centre. The successful candidate will possess strong organisational skills and a passion for the community we serve. To run our services well, you will blend admin expertise, project management ability, and social management skills.
Duties
- Oversee our volunteers and the daily operations of the centre, ensuring a warm and welcoming environment for our clients
- Lead and manage other team members, providing guidance, support
- Develop programmes that address community needs for both social contact and health promotion
- Oversee admin, including budgeting, reporting, and compliance with relevant regulations
- Maintain the confidence of the Board of Trustees and the Chair
- Manage fundraising activities to support centre initiatives and enhance community outreach
- Organise and manage social media platforms to engage with the community, promote events, and share educational content.
- Collaborate with local organisations and stakeholders to strengthen partnerships and expand service offerings.
Requirements
- A passion for adding quality to older people's lives
- Strong empathy for social welfare
- Excellent administrative skills with attention to detail in project management.
- Proficiency in social media management tools and strategies for effective community engagement
- Experience in fundraising initiatives is highly desirable
- Great communication skills with the ability to talk diverse audiences effectively
- Ability to work with a wide variety of stakeholders
- Use modern tech to run our office - e.g. Teams, Power Apps
- Someone who can make our premises a great place to volunteer and work
Qualifications
The Selsdon Centre Trust is an equal opportunities employer. We are looking for people who can demonstrate their love of community and older people. You'll need to show that you have strong media, numerical & social skills. You might have A-Levels or a degree. You might also not have those. Perhaps you have grown a successful business and are now looking for a change in early retirement. You might have had children, and been out of the workforce for some time. We're just interested in people who have a love of working with older people and think they can do what we need.
Summary
If you are passionate about making a difference to our community and possess the necessary skills to lead our centre and really use it's space well, please apply for this rewarding opportunity.
Benefits:
- Free parking
- On-site parking
- Transport links
Schedule:
- Monday to Friday
Ability to commute/relocate:
- South Croydon, CR2 8LA: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Location:
- South Croydon, CR2 8LA (required)
Willingness to travel:
- 100% (required)
Work Location: In person
Reference ID: A113
Expected start date: before 01/01/2025
The client requests no contact from agencies or media sales.
Alive is seeking a talented individual to oversee and manage our Community Older People’s Services. This will involve leading a team of committed and talented staff delivering our gardening and horticulture therapy services (allotments/community gardens/hospital gardens) and our dementia Meeting Centres. You will have strong experience of working in the health care sector, in particular dementia, and a passion for providing person centred care and services for older people. A compassionate and empathetic leader, you will have strong people skills with experience in management and be able to inspire and motivate a team.
Alive is the UK’s leading charity enriching the lives of older people and training their carers. We believe passionately that all older people should feel connected to the world around them and our award-winning and innovative activity in the community and care settings make this possible, alongside the training and coaching we deliver to carers to equip them to engage older people more meaningfully. To find out more about our work, and read inspiring case studies, please go to our website.
This is a fantastic opportunity to join a vibrant and innovative charity, and to help bring enjoyment and vitality to some of the most vulnerable older people in society.
We are looking for someone who can ideally work 4 days a week, but we would be interested in candidates who are able to work for 3 or 5 days a week and will adapt the job accordingly.
Please see the job description and person specification for details. To apply, please send in your CV with a covering letter detailing why you match the job description and would like to work for Alive. Please send your information in to Alive by 5pm 7th November 2024. Interviews will be held 14/15 November and second interviews 21/22 November.
If you would like any further information or for an informal chat, please call the CEO, Isobel Jones in the office.
Please send in your CV with a covering letter detailing why you are suited to the post.
To ensure older people live lives full of joy, meaning and opportunity.
The client requests no contact from agencies or media sales.
Alive is looking for someone who loves innovation and partnership working to take us forward and continue our track record of creative and innovative delivery. We need someone who has ideas, is creative, perhaps has a background in the arts and is an experienced project manager. Well connected and able to turn ideas into reality, you will have intergenerational experience, and be passionate about ensuring the vulnerable in our society have access to arts, culture and engagement. You will also be an excellent people manager and are able to lead with compassion and empathy and inspire those you support.
Alive is the UK’s leading charity enriching the lives of older people and training their carers. We believe passionately that all older people should feel connected to the world around them and our award-winning and innovative activity in the community and care settings make this possible, alongside the training and coaching we deliver to carers to equip them to engage older people more meaningfully. To find out more about our work, and read inspiring case studies, please go to our website.
This is a fantastic opportunity to join a vibrant and innovative charity, and to help bring enjoyment and vitality to some of the most vulnerable older people in society.
We are looking for someone who can ideally work 3 days a week, but we would be interested in candidates who can work 2 or 4 days a week and will adapt the job accordingly.
Please see the job description and person specification for details. To apply, please send in your CV with a covering letter detailing why you match the job description and would like to work for Alive. Please send your information to Alive by 5pm 7th November 2024. Interviews will be held 14/15 November and second interviews 21/22 November.
Please send your CV and a covering letter detailing why you are suited to this job.
To ensure older people live lives full of joy, meaning and opportunity.
The client requests no contact from agencies or media sales.
Prospectus is excited to partner with a values-driven charity dedicated to providing specialist dementia support and advice for families. We are seeking an interim IT Consultant for a 6-month full-time role. This position offers hybrid working arrangements.
Our client is looking for someone who is a ‘doer’, a technical hands-on cyber security professional who has energy and a willingness to respond to a fast-paced working environment.
The IT Consultant with have overall technical responsibility for the charity’s network and telecommunications infrastructure, core and cloud applications and cyber security. Ensure that network uptime is maximised, network threats are detected and mitigated against and that technical team resources are managed accordingly. Your responsibilities will include implementing SLAs so that teams are working on specific targets, delivering a phone system project, and reviewing and recommending the current SD+ system, a regular program of PEN test and other cyber security arrangements. You will take charge of all cybersecurity initiatives within the charity’s IT department and serve as the primary point of contact for all IT matters, you will collaborate closely with the Head of IT and other IT team members, participating in relevant meetings and providing crucial information to committees and the Board of Trustees.
The ideal candidate will have significant experience in Cyber Security and Support Desk Service Management. We are looking for a highly motivated ‘hands-on’ self-starter, able to work autonomously to see plans through to conclusion. Along with a strong understanding of IT security strategies and proficiency in various IT tools, you should possess strong interpersonal and operational skills. You need to be an excellent communicator, capable of engaging and influencing both technical and non-technical audiences collaboratively.
At Prospectus, we are committed to supporting you throughout your application journey. We encourage candidates of all backgrounds to apply, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
To apply, please submit your up-to-date CV. If your experience aligns with the role, we will arrange a call to discuss the opportunity in more detail. We look forward to connecting with you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic job opportunity has become available at our Sanctuary in Lewdown, Devon!
We are looking for a handy, hard-working individual to assist with the ongoing maintenance and management of the gardens, buildings, and grounds. We hope to soon welcome a new animal lover to our family who can play their part in maintaining the beautifully cultivated and tranquil setting to the high standard of which we pride ourselves.
The sanctuary offers a home-from-home environment for all our residents. The needs and safety of all animals, staff and visitors are a top priority. You need to be open minded to a changing working environment and daily workload. The role is physically demanding.
The role advertised will require you to:
1.To regularly check fabric of the buildings and grounds and to advise the Manager of any repair work that may be required, carrying out any repair work within capabilities and advise Manager if specialist contractors may be required
2. To undertake any such repair work as directed by the Manager where safe and practical to do so, and with due regard to Health & Safety rules. Repairs and works such as hard landscaping, carpentry, fencing, decorating, general construction works and building new areas for resident pets.
3. To undertake simple repairs to plant installations and equipment as directed by the Manager, where safe and practical to do so and with due regard to Health & Safety rules.
4. To maintain gardens neatly and with due regard to safety matters with special regard for resident pets, wildlife and team members. To mow lawns and tend to flower beds, borders, planters and hanging baskets as required.
5. To clear away rubbish and debris from the garden and grounds, bagging up for waste disposal or composting, as appropriate, keeping the area neat and tidy.
6. To ensure the safe and secure storage of all hazardous materials, including paints, creosote, drain cleaners, fuel and oil for petrol mowers / strimmers, pesticides, herbicides and other garden materials, in accordance with the requirements of the C.O.S.H.H. Regulations (latest revision). To maintain an up-to-date file of C.O.S.H.H. Data Sheets for these hazardous substances.
7. To ensure the maintenance and safe and secure storage of garden equipment, including mowers, strimmers, hedge cutters, power tools and any heavy machinery. Knowledge of how to use all tools safely and efficiently. Ensure company vans are clean and tidy at all times.
8. To be available outside normal working hours to provide help and support should one of the resident pets pass away, or for emergency repairs such as broken fences, leaks etc
Together with such additional general duties as the Employer shall from time to time reasonably require having regard to the needs of the Employer’s business as a charitable animal welfare trust.
Experience is essential for this role.
“Peace of mind and practical help for older people – love, care and safety for pets”
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy working with people and delivering groups and activites to combat loneliness and give opportunities to those who may not typically have them?
The Community Engagement Project Assistant role will include delivering classes, hosting events and working with clients in their homes, in our day centre, and in community settings such as libraries, job centres, sheltered accommodation and other voluntary sector organisation hubs.
The service aspires to support, but is not limited to, older Wandsworth residents in the following groups: BAME; dementia; digitally isolated; financially isolated; LGBTQ; socially isolated; women; and those with, or at risk of, mental and/or physical ill health and disabilities.
Our mission is to help older people to age well in Wandsworth.
The client requests no contact from agencies or media sales.
About
Age Concern Luton(ACL) Luton’s largest independent charity working with older people. ACL has been helping older people and their carers receive the services they need, make their voices heard, and make a contribution to their community, for over 20 years.
Job Purpose
Working closely with the Chair of the Board of Trustees, the Chief Executive will provide leadership and operation direction to Age Concern Luton, Working with the Senior Management Team (SMT) they will be responsible for developing and implementing the agreed strategy and achieving the business plans of the organisation, by effectively managing and developing the resources available to the organisation. They will represent the organisation externally by promoting its services and values.
Main Duties and Responsibilities
Strategic Leadership
- Work with the Board in developing a strategy for the organisation.
- Lead and develop a welcoming environment which reflects an inclusive organisation that values diversity and embeds equal opportunity for all stakeholders.
- Provide strategic leadership and direction in collaboration with the SMT, ensuring strategic plans and policies are developed and implemented to facilitate the achievement of the organisation’s business plans and objectives.
- Develop and maintain business plans with clearly identified key performance indicators and outcomes.
- Review service needs on an on-going basis and ensure that the organisation is well placed to respond and deliver services as required.
- Research, develop and maintain partnerships with external stakeholders.
- Represent the organisation in key forums and promote the organisation’s work in the wider community, acting as a spokesperson, as appropriate.
- Ensure that effective infrastructure, support services and risk management is in place for all aspects of the organisation’s service delivery and activity.
- Contribute to and oversee the implementation of the fundraising plan, including identifying new funding streams, working on funding bids and ensuring funding reports are completed.
Enabling Governance
- Serve the Board and subcommittee meetings, in liaison with the Chair of Trustees, and advise the Board on matters of policy, strategy, legal, financial, staffing and procedural matters.
- Responsible for managing risks and keeping the Board informed and escalating to the Chair of the Board.
- Ensure that the decisions made, and policies approved by the Board are implemented within the organisation.
- Responsible for keeping the Board of Trustees up to date with accurate information to enable them to make decisions about the organisation.
- Build a collaborative working partnership with the Chair, and enable communication and collaboration between Board members, staff, volunteers and stakeholders.
- Have oversight of health and safety within the organisation.
Financial and Legal Management
- Ensure, with the SMT, that all legal and statutory requirements are met.
- Develop and gain approval for the Business Plan.
- Work with the Finance Manager and Treasurer to ensure budget setting and finance systems provide effective oversight and reporting of finances and budget to the Board of Trustees and the funders.
People Management
- Line manage, coach and empower, set objectives and hold to account the SMT to effectively deliver their roles and objectives and be role models within the organisation.
- Enable a working environment in which staff and volunteers achieve role satisfaction and which encourages personal/professional development.
- Maintain an organisational culture that fosters communication and collaborative working relationships across the organisation, with stakeholders and the wider community.
- Ensure that the staffing structures and resources meet the changing needs of the organisation, developing succession planning strategies for key roles.
- Manage internal organisational, employee and procedural processes, ensuring these are up to date and serving the organisational goals and aims.
General Responsibilities
- To network within the social sector to inform of developments and emerging best practice.
- To undertake continuous professional development / professional training / learning opportunities in line with the needs of the post and resources available.
- To be familiar with and uphold all organisational policies and procedures including Health and Safety and Equal Opportunities.
- To undertake other tasks and duties as appropriate following consultation with the Chair of the Board of Trustees.
This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform. The job description will be reviewed regularly and may be changed in the light of experience and in consultation with the post-holder.
Hybrid working may be available upon discussion at interview
2 recent references will be requested prior to interview and interviews will be held in person on the 11th or 12th November
The client requests no contact from agencies or media sales.
We're looking for an efficient, friendly Volunteer Co-ordinator to join our team. Much of our work is delivered by volunteers, so this post is critical to our service delivery. You will recruit, induct, and coordinate volunteers; including leading our Good Neighbours Scheme and Befriending Scheme and supporting the recruitment for all other projects.
About you: You will have experience of volunteering and in coordinating volunteers or staff, and have strong organisational and communication skills. You will be pro-active and diligent and able to solve problems as they arise. You will be the 'first point of contact' for most people getting in touch with FGN, and so you will have a welcoming, and compassionate demeanour and be able to represent FGN at events (partnership meetings, volunteer recruitment drives, fairs, etc).
The role is based at our community centre in Fulham, Rosaline Hall (70 Rosaline Rd, SW6 7QT). With WFH potentially available for 4/5 of working hours.Hours: 9am - 5pm - Monday to Friday. 35 hours per week. Four days a week will be considered. A full job description and person specification is attached.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Living in Oundle, Thrapston and the surrounding villages of North East Northamptonshire is very special. Volunteer Action is a local charity supporting local residents who may be elderly, unwell, disadvantaged or have disabilities. By providing services to these valuable members of the community, our aim is to maintain independence and improve the quality of their lives.
We are hiring an Operations Manager at Volunteer Action - 30 hours per week - £30k FTE.
If you are Interested in this role, some general criteria are:
General Operations Management experience (desired)
Strong communication skills
An understanding of budgetary management to support the development of the charity.
Confidence in using software packages such as the Microsoft suite.
Ability to use social media for promotion and marketing
A positive 'can do' attitude.
Job Title: Operations Manager
Accountable to: Chief Executive and Charity Manager (CE)
Job Purpose
This is a hands-on role, the purpose of which is to work with the staff to ensure that the Volunteer Action (VA) services are fully operational and delivering customer service excellence.
To co-ordinate and develop the volunteering programme to meet the demands of the services provided by VA to meet the Charity’s aims.
To support the development and management of all external communications, marketing and fundraising activities.
To work closely with the CE and deputise as and when required.
Key Responsibilities
Operations
a) Day to day supervision of office volunteers, including rota production
b) Ensure the databases are used accurately, kept up to date and maintained within GDPR guidelines
c) Ensure that day to day activities are executed professionally and economically
d) Ensure all administrative functions are completed effectively and in a timely fashion
e) Ensure all mandatory documentation is completed and accurate records are maintained
f) Identify and introduce continuous improvements to working procedures
g) Identify, develop and deliver training for staff and office volunteers as required
h) Ensure the office is manned optimally to meet the changing demands of the service including providing cover for holidays etc as required
i) Work with the team to ensure a co-ordinated message and optimise growth of all the Charity’s services, stepping in to assist where necessary
Volunteers
a) Actively source new volunteers, ensuring volunteering opportunities are available in line with VA’s aims and objectives
b) Ensure all information and application packs are up to date and accessible
c) Support the recruitment and training of all volunteers, actively maintain good relationships, monitor performance, obtain feedback and ensure appropriate recognition
d) Ensure compliance with Disclosure and Barring Service regulations, GDPR, Equality and Diversity policies
Information, Communication and Marketing
a) Support the production of content and assist in the distribution of the monthly communication to volunteers and the annual VA Newsletter arranging mail-outs to clients as required
b) Encourage use of our other services when communicating with members
c) Provide presentations as required to other organisations about volunteering programme
d) Attend or arrange events to promote the volunteering programme in the local communities (These meetings may be out of office hours)
e) Manage external communications, including website and social media
Deputising for the Chief Executive and Charity Manager
a) Work with, and send information to, other organisations who work with our client group on an ongoing planned basis, ensuring that the referral pathways are open and accessible
b) Represent VA at relevant meetings, including developing partnership working with organisations that have a common purpose or work with the client group
c) Support the CE in the preparation of evaluation documents and impact reports
d) Monitor and identify gaps in service and seek ways to bridge the gaps
e) Understand the funding mechanisms and support the CE in bids and fundraising events
f) Undertake any other tasks and duties that may reasonably be required in relation to the service
Volunteering to improve the lives of local people in need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Manager
Age UK Teesside is a local independent charity operating in Teesside which supports older people experiencing Loneliness, Isolation and Poverty. We are looking for an experienced Corporate Fundraiser to generate a new sustainable income stream through partnerships with businesses to meet an exciting development strategy.
This role is a great opportunity for an experienced Corporate Fundraising professional, to manage a new business pipeline and play a pivotal role in the development of new corporate partnerships for the charity.
The charity is about to embark on a new fundraising strategy and the Corporate Partnership Manager will have the opportunity to shape its success for the coming years.
Duties will include:
Research, network, and connect at the appropriate level in businesses to establish long-term, high-value mutual partnerships.
Explore and innovate various forms of potential corporate support, work collaboratively on a variety of corporate partnerships including charity of the year, strategic partnerships and employee fundraising / volunteering.
Develop and deliver events/initiatives.
Deliver compelling presentations, and working with colleagues to win hearts and minds and inspire them to support our charitable purpose.
Write and develop engaging marketing materials for support including social media, online content and e-shots.
Represent the charity at events, presentations and networking opportunities.
Ideal candidates will have:
Proven success in a Corporate Fundraising role.
Highly developed written and verbal communication skills to deliver fundraising pitches, ideas, and project updates to a range of audiences in a clear, inspiring and confident way.
Confident and appropriate manner in dealing with the public and with corporate partners from a range of business types.
Experience of liaising with and managing high level supporters, external suppliers and customers, and a solid understanding of the principles of customer care.
Demonstrable communication skills, in person, online and in written media.
Hold a current driving licence and use of a vehicle.
There will be some occasional commitment required to weekend and evening work but this will be incorporated into a healthy work life balance arrangement.
Location: Middlesbrough/Hybrid
Salary: £33,000
Holiday: 28 days plus bank holidays
Hours per week: 37 – Monday to Friday (flexible)
Type of contract: Permanent
Closing Date for applications: 31st October 2024, 5pm however we reserve the right to close applications early and are actively interviewing for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for showing interest in working for Age UK Bromley & Greenwich. We are an independent local charity and have been working in the community to help older people for over 50 years.
With nearly 80 staff and over 250 volunteers we provide support to clients across both Boroughs.
We work in partnership with BTSE helping to deliver the Bromley Well project as well as BLG Mind working on Dementia Services and Oxleas providing Care Navigation.
Vision:
To make Bromley and Greenwich places were all can enjoy later life.
Mission:
Age UK Bromley & Greenwich will be the voice of older people in both boroughs. We will work with older people to enable, support and connect.
We will promote independence and well-being.
Values:
Equality - We value diversity and strive to give equality of opportunity. We believe that the organisation and society is enriched by its diversity.
Respect - We respect the life histories of our staff, volunteers and clients. We believe in their potential and we will help to realise their ambitions.
Creativity - We encourage innovation in the solutions we adopt.
If you stand for our vision, mission and values and match the criteria in the below job specification we would love to hear from you.
Job Purpose: To provide Information & Advice to older people. The service is primarily office-based but may also include outreach or home visits; providing support to the Volunteer I&A Advisors, providing office cover as required and supporting the I&A Advice Case Supervisor in keeping our information resources up to date.
Key Responsibilities:
To provide information and advice to older people, their careers, relatives and friends. This advice may be in person, in writing, by email or telephone. There may also be occasional home visits
To be responsible for the provision of up-to-date welfare benefit information and undertaking of benefits checks supporting older people with their claims and where necessary challenging DWP decisions and assisting with appeals.
To have an in-depth knowledge of those issues likely to affect older people, for example but not limited to Lasting Power of Attorney, succession, care provision and housing as well as paying for care
To respond promptly, proactively and effectively to a wide range of enquiries from the public
To support access to a wide range of services that are appropriate, paying particular attention to the needs of marginalised groups
To undertake rights-based casework, for example assisting with a wide range of complaints and making representations where appropriate.
To be responsible for the recording, collation and monitoring of all relevant information relating to clients accessing our services and the milestones, outcomes and outputs of the service
To be responsible for inputting client records onto the organisations case management system and running reports
To arrange and participate in stakeholder and other events throughout the two Borough’s
To work closely with other members of the team and when necessary other partner agencies in respect to correspondence, telephone conversations and enquiries
In the absence of the I&A Case Supervisor to provide support to the Volunteer I&A Advisors ensuring they are briefed and updated before each of their sessions begins and that if possible there is always someone present to take enquiries, answer the phone etc.
To provide outreach information & advice at venues across the Borough’s as and when required
To provide high quality information, ensuring that our policies and procedures are fully complied with, and that we meet the standards required by the Age UK Quality Advice Standard and any other external accreditations
To liaise with and refer clients to appropriate external organisations and services.
To undertake accurate case recording according to our policies and procedures
To support the I&A Case Supervisor with the statistics and reports required across both the Boroughs
To keep up to date with relevant laws, policies and procedures – locally and nationally and participate in training (internal and external)
To refer and facilitate to the services provided by Age UK Bromley & Greenwich, including relevant ‘charged-for’ services, to clients and other professionals. This may include attending outreach events
To uphold and protect the good reputation of the organisation
The client requests no contact from agencies or media sales.