Charity volunteer roles

About Us

Bright Futures and the Hillel Bright Futures Trust are proud to be South London's leading SEND community hub. Based in Croydon, we offer a vital range of education, training, and well-being services. We mainly serve children aged 4 to 19 years, extending up to 25 years for individuals with special educational needs and disabilities (SEND).

We are deeply family-centred. We firmly believe that "a happy parent is a happy child." Because we champion equal opportunity and community support, over 90% of our services are delivered completely free of charge. This life-changing charitable work is only possible through the dedication of our incredible team and volunteers.

The Opportunity

Are you looking to use your professional leadership and management skills to make a real social impact? We are seeking two proactive and highly organised Volunteer Operations Leads (Directors) to jointly support the hands-on delivery of our vital community hub programmes.

Guided directly by the CEO, you will work together to ensure our diverse services run smoothly, remain on time, and stay within budget. This rewarding role offers high-level operations management experience within the charity sector, allowing you to act as a central pillar across our entire organisation.

What You Will Do

As part of a dual-lead operational team, your role will span a range of business and project administration duties:

• Programme Delivery: Jointly manage and deliver community hub programmes (90% of which are free), ranging from our Homeschooling Hub to After-School and Holiday Clubs.
• Stakeholder Coordination: Support staff, volunteers, and external stakeholders, ensuring the team remains timely, professional, and kind during service delivery.
• CEO Support: Coordinate directly with the CEO to manage workflows, schedule essential meetings, and align project timelines.
• Human Resources: Assist with tracking volunteer onboarding records and training schedules.
• Fundraising Support: Help track grant applications and coordinate local fundraising events.
• Communications & Social Media: Create engaging content using Canva and manage our active social media profiles to promote hub activities.

What We Are Looking For

Essential Skills:

• Tech Literacy: Mastery of the full Microsoft Office Suite, including Microsoft Teams.
• Design Tools: Proficiency in Canva to create engaging social media and marketing graphics.
• Communication: Warm, professional written and verbal communication skills.
• Organisation: Strong time management, budget awareness, and the ability to manage diverse administrative tasks

Desirable Criteria:

• Driving License: A clean, valid UK driving license is highly preferred.
• Background Checks: A current Enhanced DBS check is ideal, though we can arrange this for you.

Commitment & Flexibility

We require a combined commitment across our core office days: Monday, Wednesday, and Thursday, with online remote workflows on Tuesday and Friday.

As this is an official job-share arrangement, the two Operations Leads will divide and coordinate these days between them to ensure seamless operational cover across the 3 core days.

What We Offer You

• Free Hot Lunch: Provided daily at our hub.
• Travel Expenses: Full reimbursement of reasonable travel costs.
• Well-being Support: Access to our Employee Assistance Programme (via Bright HR).
• Professional Development: Free targeted training where required to enhance your performance.
• References: A high-quality reference upon successful completion of your placement.
• Environment: A friendly, supportive team environment making a genuine difference.

Cystar

We empower people with PCOS through a personalized digital platform for education, care, and community.

App Outreach Assistant 

�� App Promotion & Growth Volunteer – Help Grow Cystar ��

We’re looking for an enthusiastic and proactive App Promotion & Growth Volunteer to help introduce Cystar to more people living with PMOS (previously PCOS/PCOD).

As an early-stage health-tech startup, growing our user community is a key priority. You’ll help spread awareness of Cystar, identify opportunities to promote the app, and support grassroots marketing efforts that encourage people to download, test, and share the platform.

This is an exciting opportunity for someone interested in marketing, partnerships, community growth, or digital health who wants to make a real impact.

�� What You’ll Do

�� App Promotion

• Identify opportunities to promote Cystar across online communities, forums, and social media
• Share the app with relevant PCOS, women’s health, and wellbeing communities (where appropriate)
• Help increase awareness through organic marketing initiatives

�� User Growth

• Create campaigns to encourage new app downloads and registrations
• Help recruit new users to participate in app testing and provide feedback
• Identify new audiences and channels where Cystar could reach potential users

�� Partnerships & Outreach

• Research potential collaborations with universities, charities, healthcare organisations, influencers, and community groups
• Support outreach to organisations that align with Cystar’s mission
• Help identify opportunities to participate in awareness campaigns and community events

�� Growth Ideas

• Brainstorm creative, low-cost marketing and growth initiatives
• Monitor what is working and suggest improvements
• Share insights on emerging trends and opportunities within women’s health and digital health

�� We’re Looking For Someone Who:

• Is enthusiastic about marketing, community building, or business growth
• Has strong communication and networking skills
• Is confident reaching out to organisations and online communities
• Is proactive and enjoys finding creative ways to grow a product
• Has an interest in women’s health, digital health, or startups
• Enjoys working in a collaborative, mission-driven team

Previous experience in marketing, partnerships, business development, or community growth is helpful but not essential.

⏱️ Time Commitment

Flexible (around 5–10 hours per week). We’ll work around your availability.

✨ Why Volunteer With Us?

• Help grow an early-stage health-tech startup from the ground up
• Gain practical experience in startup marketing and user acquisition
• Build skills in partnerships, outreach, and growth strategy
• Work alongside a passionate and supportive team
• Make a meaningful impact by helping more people living with PCOS discover the support they need

�� If you’re passionate about helping innovative products reach the people who need them most, we’d love to hear from you. Join us in growing Cystar and making PCOS support more accessible.

Minimum Hours per Week:

4-6 hours per week

Duration:

1-2 months

Summary

The Sussex Area of the Ramblers has two Countryside Officers, one for East Sussex and one for West Sussex. The main activity in the role is to act on behalf of members where a planning development is likely to have an adverse impact on the walking environment in the Sussex countryside.

Description

The Ramblers, the Sussex Area of which celebrates its 50th anniversary in 2026, is the only charity dedicated to removing barriers so everyone can enjoy walking in green spaces, and to improving Britain’s most popular and least-known walking places. We’re committed to campaigning to keep our footpaths open to all and to fighting for the things that matter most to walkers. We lead the way, and the walks, for a vibrant community united by the joys of walking, helping everyone get more out of their walks. 

The role of East Sussex Area Countryside Officer involves reviewing planning applications published by Local Authorities and creating and submitting objections on behalf of Sussex Ramblers if an application is likely to have an adverse impact on the Sussex countryside and the places where people walk. Objections may be expressed in writing through a response to the planning process, but could also involve site visits and on occasion attendance at public hearings or meetings with representatives of Local Authorities or with other stakeholders such as Parish Councils and environmental and wildlife organisations.

The role holder will work closely with other Ramblers volunteers such as the East Sussex Area Footpath Officer, the West Sussex Area Countryside Officer and Local Footpath Wardens in East Sussex and where necessary will seek advice and guidance from Ramblers' Central Office. Other main contacts include the Local Authorities, Parish/Town Councils, the South Downs National Park Authority and the East Sussex Local Access Forum. The role holder will be a member of the Area leadership team (Area Council). You will need to be a member of the Ramblers and to live in or close to East Sussex.

What Impact will you have?

The Ramblers help everyone, everywhere, enjoy walking and protects the places we all love to walk. By volunteering as an Area Countryside Officer you will be playing a vital role in making sure we can achieve this by holding Local Authorities to account for planning decisions, and helping to ensure that our countryside and the places people walk, essential to health and wellbeing, are safeguarded.

Skills and Experience Required

You should have a passion for walking and for the preservation and protection of the natural beauty of the countryside and the special qualities of urban space, and a good knowledge of the county. Experience and knowledge of the Local Authorities' planning process is not essential but would be an advantage. The role is suitable for someone who is highly reliable, organised, capable of taking initiative and with an ability to articulate strategic issues clearly in written and spoken form. A desire and ability to work in a team environment is essential. You will also need to be comfortable using a computer and the internet, and managing information.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Can you spare 3 hours a week to make a difference to the lives of children? Home-Start Volunteers offer support, friendship and practical help to families.

We are looking for compassionate, non-judgemental and caring individuals to join our community of volunteers to share their parenting experiences and knowledge with families. Home-Start is one of the leading family support charities in the UK and Home-Start Warrington and Cheshire work in Northwich, Warrington and Winsford. Our volunteers provide a weekly, one-to-one home-visiting service. We help families from all backgrounds, with at least one child in the household under the age of 5 years, through their most challenging times.

Your role will be to offer support to a family you are matched with and support them in the way that they would like: this may include help with practical tasks such as getting out of the house, attending appointments, an extra pair of hands on a trip to the park or a playgroup, role-modelling how to play with children or helping to get organised. It could also involve empathising and supporting through emotional issues in a compassionate and non-judgmental way. All visits are a maximum of three hours, once per week and all take place Monday to Thursday, between 9am and 4pm (and only when our office is open).

Home Start also deliver targeted groups to support families, a place for families to connect, learn and play together. Volunteers support Home Start staff to deliver groups for families – from helping to set up/clear away, role-modelling playing with the children to parents and offering friendly emotional support to parents.

We will train you to Home Start Warrington and Cheshire standards of excellence. The training is free and is delivered by a combination of online modules and four, weekly, face to face sessions with one of our Family Support Coordinators. 

The course will cover 

The role of a Home-Start volunteer

Values, attitudes and inclusivity

Confidentiality

Listening and communication

Meeting the needs of families and children

Safeguarding

Our next volunteer course of preparation is due to start in September. We offer the course in two locations - Warrington on Tuesday's or Winsford on Thursday's.

Volunteers will receive ongoing support and supervision from our Family Support Coordinators and there are opportunities for further training. Your experience, attributes and competencies will be recognised, and you will have the opportunity to develop them further.

Home-Start Warrington and Cheshire is committed to safer recruitment practise as an important part of safeguarding and protecting children and vulnerable adults. Any offer of a voluntary role is subject to a satisfactory enhanced DBS check, two satisfactory references and to have completed our preparation course and signed our Code of Conduct and relevant policies and procedures before they will be able to volunteer with a family or at one of our groups or events.

Make a difference for children in Northwich, Warrington and Winsford and enquire today.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

Why Volunteer with VoiceAbility 

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way! 

Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board! 

Independent Visitor Volunteer 

Our Independent Visitor Volunteers provide consistent and supportive relationships to children ad young people in care, offering emotional support, companionship, and guidance through shared activities and time together.The Independent Visitor plays a vital role in helping the young people build confidence and feel secure while enhancing their personal, social, and cultural development. 

As an Independent Visitor Volunteer in England, you might: 

• support the child/young person to experience enriching activities that contribute to their personal and cultural development

• engage in activities such as pursuing hobbies, meeting for meals, or socialising in a community setting

• listen to and support the young person, fostering a sense of safety and trust

• help the young person develop social skills and increase their involvement in their community

• develop a positive and lasting relationship, ensuring the young person feels valued and supported 

You will need to be over 18 years old and be living in the UK. Please note that the Independent Visitor Volunteers generally volunteer at evening and weekends due to the children’s and young person’s availability. 

Safeguarding Commitment Statement 

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice. 

ED&I Statement 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options. 

To find out more click “Apply Now”.  

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

The Community Ambassador Volunteer role is a flexible, people-focused role where you'll represent MumsAid at local events, community fairs, business engagement opportunities, and awareness-raising activities. Acting as a friendly and knowledgeable ambassador, you'll help share information about our services, fundraising activities, and volunteering opportunities, helping more people learn about MumsAid. 

No previous experience is required. We will provide training, resources, and ongoing support to help you feel confident representing MumsAid in your community. 

What will you be doing? 

• Representing MumsAid at local community events, fairs, markets, business events, and awareness-raising opportunities. 

• Acting as a friendly and welcoming point of contact for members of the public. 

• Talking to people about MumsAid's services and the support available. 

• Sharing information about volunteering, fundraising, and ways to get involved with MumsAid. 

• Distributing leaflets, promotional materials, and information resources. 

• Helping raise awareness of perinatal mental health and the support available through MumsAid. 

• Answering general questions about MumsAid and signposting enquiries to the appropriate staff member where needed. 

• Gathering feedback, questions, and community insights to share with the MumsAid team. 

• Helping to create a positive, inclusive, and welcoming presence for MumsAid within the local community. 

• Following MumsAid's policies and procedures, including safeguarding, confidentiality, health and safety, and equality and diversity guidance. 

What skills and qualities can you bring? 

• Warm, friendly, and approachable personality. 

• Passionate about supporting mums, families, and maternal mental health. 

• Comfortable speaking with people from a variety of backgrounds. 

• Good listening and communication skills. 

• Reliable and committed to attending agreed volunteering opportunities. 

• Confident representing MumsAid in a professional and positive manner. 

• Willingness to learn about MumsAid's services, fundraising activities, and volunteering opportunities. 

• Able to work independently as well as part of a team. 

• Supportive of equality, diversity, and inclusion. 

• Respectful of confidentiality and personal boundaries. 

What is in it for me? 

• Join a friendly, welcoming, and supportive volunteer team. 

• Be part of a charity making a meaningful difference to mums and families in the local community. 

• Receive training and guidance to help you feel confident in your role. 

• Gain experience in community engagement, public speaking, and ambassadorial work. 

• Meet new people and build connections within your local community. 

• Develop your communication and networking skills. 

• Receive clear communication and support from the MumsAid team before each opportunity. 

• Volunteer t-shirt and relevant event materials provided where appropriate. 

• Reimbursement of pre-agreed travel expenses (with receipts). 

Join the team! 
Become a MumsAid Community Ambassador Volunteer and help ensure more mums and families know that support is available. Through conversations, connections, and community engagement, you'll play an important role in helping us raise awareness of maternal mental health and the services MumsAid provides. 

OVERALL PURPOSE

Overall Responsibility for Co-ordinating the service delivery and impact measurement of a chosen WFRC Project on a day-to-day basis.

This is an exciting and unique opportunity to be instrumental in the growth and development of a fast-growing women & children’s charity. We are looking for someone to be an integral part of our team by ‘masterminding’ all aspects of running a chosen community project.

With your positive approach, you will enjoy working proactively and have the ability to juggle multiple tasks and respond to the day to day needs of the programme. You will be a confident communicator with the ability to build rapport and get conversations going with a wide range of people. You will lead and coordinate a team of volunteers in the implementation and provision of a responsive, high quality and service user-focused project. Please note that this is an unpaid voluntary role, however, volunteer expenses will be covered for the right candidate.

 OPERATIONAL TASKS

Project Implementation & Delivery:

· Collaborate with stakeholders to define project scope, objectives, and deliverables.

· Develop detailed project plans, timelines, and resource allocations to guide project execution.

· Lead project team and facilitate effective communication and collaboration among team members.

· Assign tasks, set priorities, and ensure that project milestones and deadlines are met.

· Identify potential risks and obstacles to project success and develop mitigation strategies.

· Coordinate the allocation of resources, including budget, personnel, and materials, to support project activities.

· Optimise resource utilisation and identify opportunities for cost savings or efficiencies.

· Communicate project status, updates, and outcomes to internal and external stakeholders.

· Establish and implement quality assurance processes to ensure that project deliverables meet established standards and requirements.

· Maintain accurate and up-to-date project documentation, including project plans, schedules, budgets, and reports.

· Prepare and present project status reports, dashboards, and presentations to senior management and stakeholders.

 Volunteer Management:

®  To oversee recruitment, induction and training of all new project volunteers.

®  To supervise, performance manage, appraise and support the professional development of project volunteers.

®  To communicate regularly with volunteers via phone, emails, and other means of communication.

®  To manage and authorize volunteer expenses.

®  To recognize and appreciate volunteers’ efforts.

Evaluation, Monitoring & Performance:

® To set up monitoring and evaluation systems and ensure volunteer compliance.

® To produce quarterly and ad hoc performance reports.

® To monitor performance regularly, taking action where under-performance is identified in liaison with management.

Personnel & Training & Communication:

® To identify training needs and undertake "in-house" and external training as requested and approved by line manager.

® To develop one’s own professional growth with input from line manager.

SPECIFIC COMPETENCIES

Essential Skills & Experience:

· Strong understanding of project management methodologies, tools, and best practices.

· Excellent written & verbal communication, leadership, and interpersonal skills.

· Ability to work effectively in a team environment and collaborate with diverse stakeholders.

· Strong problem-solving and decision-making abilities, with a proactive and results-oriented mindset.

· Experience in the non-profit sector or with social impact projects is preferred but not required.

· Strong office administration skills, with experience in overseeing office operations.

· Ability to manage multiple priorities, work independently, and meet deadlines.

· Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Access).

Volunteer Executive Assistant to the CEO

Organization: Bright Futures & Hillel Bright Futures Trust Community Hub
Location: Croydon, South London (Office-based)
Time Commitment: Main office days - Monday, Wednesday, and Thursday/Online the remaining days (Potential Job Share available)
Start Date: Immediate (Following successful interview and reference checks)
Benefits: Free hot lunch, travel expenses, free training, and EAP support

About Us

Bright Futures and the Hillel Bright Futures Trust are proud to be South London's leading SEND community hub. Based in Croydon, we offer a vital range of education, training, and well-being services. We mainly serve children aged 4 to 19 years, extending up to 25 years for individuals with special educational needs and disabilities (SEND).

We are deeply family-centred. We firmly believe that "a happy parent is a happy child." Because we champion equal opportunity and community support, over 90% of our services are delivered completely free of charge. This life-changing charitable work is only possible through the dedication of our incredible team and volunteers.

The Opportunity

Are you looking to use your professional skills to make a real social impact? We are seeking a highly organized, proactive Volunteer Executive Assistant (EA) to support our Chief Executive Officer.

This rewarding role offers the chance to gain high-level experience in the charity sector. You will act as a central pillar across our organization, directly contributing to our growth and community outreach.

What You Will Do: arrange of business admin duties - 

• CEO Support: Manage diaries, schedule meetings, and handle administrative workflows.
• Project Assistance: Coordinate tasks for community initiatives to support free service delivery.
• Human Resources: Assist with volunteer onboarding records and training schedules.
• Fundraising Support: Help track grant applications and coordinate local fundraising events.
• Communications & Social Media: Create content using Canva and manage our active social media profiles.

What We Are Looking For

Essential Skills:

• Tech Literacy: Mastery of the full Microsoft Office Suite, including Microsoft Teams.
• Design Tools: Proficiency in Canva to create engaging social media and marketing graphics.
• Communication: Warm, professional written and verbal communication skills.
• Organisation: Excellent time management and the ability to manage diverse administrative tasks.

Desirable Criteria:

• Driving License: A clean, valid UK driving license is highly preferred.
• Background Checks: A current Enhanced DBS check is ideal, though we can arrange this for you.

Commitment & Flexibility

• We require a commitment on our core days: Monday, Wednesday, and Thursday. Online days: Tuesday and Friday (will consider job share across 3 days)
• We welcome applications from individuals looking for a job-share volunteer arrangement to cover these days.

What We Offer You

• Free Hot Lunch: Provided daily at our hub.
• Travel Expenses: Full reimbursement of reasonable travel costs.
• Well-being Support: Access to our Employee Assistance Programme (via Bright HR).
• Professional Development: Free targeted training where required to enhance your performance in the role.
• References: A high-quality reference upon successful completion of your placement.
• Environment: A friendly, supportive team environment making a genuine difference.

Read Easy provides free, confidential, one to one reading coaching for adults who struggle with reading, through a network of volunteer groups. 

The Referrals Networker builds relationships with local agencies who may be able to refer potential Readers to the group.

Role of a Referrals Networker:
● Liaising with your group to establish which organisations have already been contacted, so that you can build on that initial work
● Managing the relationship between the referral agencies and the group
● Seeking out new referral agencies as the group grows in capacity
● Familiarising yourself with the Publicity Organiser’s resources available to you
● Creating a record of organisations and agencies who are likely to come into contact with those who don’t read and the dates you are in touch with them
● Contacting these organisations regularly to provide information about what your group offers and identify how they can best inform their personnel to make referrals
● Keeping your local group informed about your activity and identifying how many of your contacts refer new Readers
● Attending Management Team meetings, typically every 6-8 weeks 

Skills needed:
● Confidence to promote the work of Read Easy and how it can support local people who would like to improve their reading skills
● Ability to develop strong working relationships with local referral agencies and to manage expectations
● Good communication and people skills, with a commitment to maintaining confidentiality
● Reasonable confidence in using IT
● The ability to use initiative and work independently
● A willingness to abide by Read Easy policies and procedures
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included
● Energy and enthusiasm with an average of two hours a week to commit to the role 

Role description for Safeguarding Champion (Voluntary role)
“It’s been a life-changing experience. Last week I read a book to my grandson. I never read to my children because I couldn’t.” Peter, from Read Easy Poole

Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website.

Outline of the Safeguarding Champion role
As the Safeguarding Champion you will ensure that your group implements, understands and works within the Read Easy UK Safeguarding Policy and organising DBS checks when necessary.
How we will support you
You will be provided with the Management Team Handbook, training/induction, policies and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser, via your Team Leader. You will also be invited to Read Easy UK’s regional forums and annual conference which give volunteers an opportunity for networking with those from other groups.
What you will be doing
● Reporting and actioning any safeguarding issues raised within the Team.
● Becoming familiar with Read Easy Safeguarding and DBS policies and appendices.
● Liaising with the local Adult Safeguarding Helpdesk, to seek advice or refer a case to them for further action in accordance with the Safeguarding Policy.
● Providing an induction for new Management Team Members so they are aware of the safeguarding requirements of the group, using the resources provided.
● Providing a short Safeguarding Refresher Session at a coach meeting annually.
● Carrying out Enhanced DBS checks on behalf of the group when appropriate.
● Ensuring that the group is acting in a way that recognises its safeguarding responsibilities in all its activities.
● Being the single point of contact for anyone within the group who wants to report any form of abuse or suspected abuse, or who has concerns and needs advice.
● Attending management team meetings, typically every six to eight weeks.

The skills you will need
● Ideally experience and understanding of adult safeguarding.
● Ability to work with discretion and confidentiality when required.
● A strong commitment to improving the lives of the people Read Easy works with.
● Good communication and people skills, with a commitment to maintaining confidentiality.
● Reasonable confidence in using IT.
● The ability to use initiative and work independently.
● A willingness to abide by Read Easy policies and procedures.
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
● Energy and enthusiasm with an average of two hours a week to commit to the role.
What is in it for you?
● Develop your knowledge and skills in relation to the safeguarding of adults
● Meet and work collaboratively with new people
● Be active and engaged, adding value to your local community
Interested
If you think you can offer the time, skills and experience that we are looking for and would be interested in taking up this role, please contact the person who sent you this role description.
Please note: All Read Easy volunteer roles are subject to Safer Recruitment procedures which include verification of identity and two references, and eligibility for Management Team roles in line with Charity Commission regulations for trustees.
Please see the ‘Introduction to Read Easy for potential Management Team volunteers’ to find out more about the structure and responsibilities of the Management Team.