Jobs for the Disability sector

An exciting opportunity has arisen for a House Unit Manager, Residential to join our Nursing and Quality Team. This role will require the successful candidate to be accountable, alongside a team of Clinical Leads and Deputy House Managers, for leading and managing a team of nursing and care staff to ensure the delivery of high-quality care to children and young people.  

You will be the lead professional responsible for coordinating the overall care and management of the children across a minimum of three Residential Houses and be the key contact for the family and multidisciplinary team.

You will provide clinical and operational leadership across all the Residential Houses providing highly specialised advice to nursing teams and wider professional colleagues as well as be involved in the strategic development of the residential services.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

· In collaboration with the Placement Managers, you will ensure care is appropriately planned and resourced, and you will ensure care is delivered in a safe manner at all times.

· You will be responsible for ensuring that the care in the Houses enables the children to access rehabilitation sessions, clinics, education and leisure activities as scheduled in their timetable.

· You will work as part of a leadership team comprising of a House Unit Manager, 4 x Deputy House Managers / Deputy Clinical Leads and 4 x Clinical Leads.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: Wednesday 8th April 2026

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

 About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

 Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

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About you:

This is a terrific opportunity to play a fundamental role as Welfare Grants Manager at Muscular Dystrophy UK. 

You will be responsible for the effective management and delivery of the charity’s equipment and housing grants programmes, including the Joseph Patrick Trust (JPT) mobility equipment grants and the Property Impact Fund housing grants.

About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. 

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Values and behaviours:

• A positive attitude and approach that reflect the charity’s values.

• Seek opportunities to contribute to the development of the charity.

• A commitment to and an understanding of disability issues, equality, diversity and inclusion.

• Always demonstrate role model behaviour.
  
   

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

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Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

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Location: We operate a hybrid model (home and office, London SE1)

​Closing date:​Wednesday, 8th April 2026

Interview: Shortlised candidates are likely to be contacted during the week commencing Monday 13th April, with interviews expected to take place within the same week

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Please download the job description to see full role responsibilities

This is not a “keep things ticking over” role.

This is a build, grow, and lead role.

We are looking for someone who sees opportunity everywhere. Someone who doesn’t wait for funding rounds to open—but creates them. Someone who can turn a powerful mission into compelling investment cases that unlock serious income.

If that’s you, keep reading.

About Us

The Muscular Dystrophy Support Centre (MDSC) is a specialist charity transforming access to physical therapies for people with muscular dystrophy across the Midlands.

Founded by people with lived experience, we now support 700+ individuals through long-term therapy and community support—something almost no one else in the UK provides at this scale.

We’re ambitious. We’re growing. And we’re ready to take our income generation to the next level.

The Opportunity

This is a brand-new senior role, created to drive our next phase of growth.

You’ll work directly with the CEO to:

• Build a bold, multi-year income strategy
• Secure unrestricted and multi-year funding
• Open up new income streams (corporate, major donors, partnerships)
• Shape the story of MDSC so it lands powerfully with funders
• Build relationships and keep them for the support of our long term journey

Right now, fundraising is full of potential.
With the right person in post—it becomes transformational.

What You’ll Be Responsible For

Strategy & Leadership

• Design and deliver a 3-year income generation strategy
• Build a strong, diverse funding pipeline
• Spot and secure high-value opportunities
• Work with the CEO to influence and report to the Board

Income Generation

• Lead on trusts & foundations, corporate partnerships, and major donors
• Develop new fundraising models and propositions
• Create compelling cases for support and funding bids
• Build long-term, strategic partnerships

Relationships & Impact

• Own supporter stewardship—make funders feel like true partners
• Lead on impact reporting and storytelling
• Ensure everything we communicate shows real, measurable change

Systems & Performance

• Strengthen internal fundraising systems and CRM use
• Track pipeline, performance, and return on investment
• Ensure compliance (GDPR, best practice, etc.)

Growth

This role is designed to grow.
You won’t just deliver income—you’ll help build the future fundraising team and structure.

Who We’re Looking For

You’ll likely bring:

Experience

• A strong track record of securing funding (£££)
• Experience developing and delivering fundraising strategy
• Success with multi-year and unrestricted income
• Confidence working across multiple income streams

Skills

• A brilliant storyteller—you can make people care, fast
• Commercial mindset—you think in terms of investment and return
• Strong organisation—you can manage pipeline, priorities, and pressure
• Financial confidence—budgets, forecasts, funding models

Mindset

• Proactive. You don’t wait—you make things happen
• Creative. You see opportunities others miss
• Tenacious. You follow through until it lands
• Collaborative. You bring people with you
• Values-led. You care deeply about impact

Why This Role

· You’ll work directly with the CEO—high influence, high visibility

· You’ll shape a function from the ground up

· You’ll have real freedom to innovate and build

· You’ll see the direct impact of your work on people’s lives

This is the kind of role people look back on and say:
 “That’s where everything changed.”

Our Offer

• Salary: £42–45k per annum – reviewed annually
• Pension contribution (3%)
• 22 days annual leave + bank holidays (+ increases with service)
• Discretionary organisation Christmas Shutdown 
• Generous training & development budget
• Real opportunities for rapid progression and growth
• Supportive, ambitious, and purpose-driven team

Role/Job Title: Head of Income Generation
Location: Pembury, Kent / Battle, East Sussex
Travel to other locations in the South-East as required
Hybrid working arrangements available

Hours: 37 hours per week
Salary: £55,000 - £65,000 per annum, dependant on experience

Closing date for applications: Monday 20th April 2026
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Early applications are therefore encouraged.

Interview Date: Wednesday 29th April 2026 at Cornford Lane, Pembury, TN2 4QU (Please ensure availability for this date when applying)

Equal Opportunity/Accessibility and Accommodations Statement:
As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.

About Aspens:
Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.

We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people’s groups and support; specialist support; and free online support for families and carers across the South-East. 

As we continue to grow and strengthen our impact, we are looking for an ambitious and strategic Head of Income Generation to play a key role in securing our long-term financial sustainability.

What We Offer:

• Comprehensive Paid Training and opportunities for career progression, including recognised qualifications in health and social care
• Paid DBS Check (we will recover the cost should your employment terminate for any reason, other than redundancy, before passing your probation)
• Flexible Work Arrangements with the option to take on additional bank shifts
• Annual Leave (including Bank Holidays) pro-rated based on your hours, with additional leave accrued with length of service
• Nest Pension and Death in Service Benefit
• Access to a Dedicated Employee Assistance Programme and Mental Health First Aiders
• 20% Discount at Aspens High Street Stores for all staff
• Discounted Menu at the Bluebell Café (Pembury) for employees
• Refer a Friend Scheme – earn up to £250 for every successful referral
• Employee recognition programmes, including ‘Employee of the Month’

The Role:
The Head of Income Generation will lead the development and delivery of a sustainable, multi-year income strategy to support Aspens’ future growth and impact.

Working as part of the Inclusive Executive Leadership Team, you will provide strategic leadership across fundraising, partnerships, marketing and trading activity. You will strengthen existing income streams while identifying and developing new opportunities including major donors, trusts and foundations, corporate partnerships, and social enterprise initiatives.

This is an exciting opportunity to shape the future of income generation within a purpose-driven organisation making a real difference in people’s lives.

Key Responsibilities:

You will:

• Develop and deliver a multi-year income generation strategy aligned with organisational goals
• Lead annual income planning, budgeting and performance reporting
• Grow income from trusts and foundations, securing significant multi-year funding
• Develop and implement a Major Gifts strategy, cultivating high-net-worth donors
• Establish and grow legacy and in-memoriam giving programmes
• Build and manage corporate partnerships and sponsorship opportunities
• Oversee community fundraising campaigns and events
• Provide strategic oversight of retail, café and trading activity to maximise net income
• Identify and develop social enterprise opportunities that balance impact with financial return
• Strengthen impact measurement and CRM systems to support effective reporting and donor engagement
• Lead, inspire and develop a high-performing income generation team

We are looking for a strategic and commercially minded leader with a strong track record in fundraising and income generation.

You will bring:

• Significant senior-level experience in income generation within the charity or social impact sector
• A proven track record securing major gifts, high-value partnerships and six-figure grants
• Strong strategic planning, budgeting and forecasting capability
• Experience leading and developing high-performing teams
• The ability to translate impact and operational data into compelling funding narratives
• Experience using CRM systems and pipeline management to drive fundraising performance
• Excellent relationship-building and influencing skills, including at Executive or Board level

A full driving licence and access to a vehicle is required and essential for this role.

We’re looking for passionate individuals to help us ensure that every person we support lives a fulfilling life with dignity and independence.

If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need.

Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.

Learning Disability Practice and Projects Lead

Is now the right time in your career to make a real difference to the lives of people with learning disabilities, whose behaviours may be described as challenging, across the UK? Do you have leadership skills and experience of co-production?

Join a small and friendly mission driven team as a Learning Disability Practice and Projects Lead and be part of the vision to change the lives of children, young people and adults with severe learning disabilities whose behaviour challenges, and their families.

Position: Learning Disability Practice and Projects Lead

Location: Chatham, Kent (hybrid or remote working considered)

Hours: Part-time, 30 hours per week 

Salary: £28,000 - £32,000 (£35,000- £40,000 FTE)

Contract: Fixed - term until 30 April 2031

Closing Date:  Interviews will be held on a rolling basis. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.  Please apply by 8th April to be considered for initial interview dates.

Interview Date: Initial dates 21 and 28 April and please state if you are unavailable for either of these.

The Role

We are looking for a Learning Disability Practice and Projects Lead to lead a flagship new UK wide project (Making it Matter) to increase direct engagement with young people who have been historically excluded from engagement activities. You will drive change and improvement in learning disability practice through raising awareness of and leading the team that implements co-produced training workshops and promote best practice in support for people with severe learning disabilities.

You will also contribute to the leadership of the charity as a member of the Senior Management Team (SMT).

Responsibilities will include:

• Leading a five-year project to increase direct engagement with young people who have been historically excluded from engagement activities because they do not communicate using speech and/or are assessed as not having capacity
• Drive change and improvement in learning disability practice through training workshops
• Build on well-established relationships to promote best practice
• As a member of the Senior Management Team

If you are clear that all behaviour is a way of communicating something, but are frustrated by a system which fails to recognise that then we want to hear from you!

About You

You will have empathy for individuals with severe learning disabilities and their families, with a deep understanding of the challenges they face. With strong team work and leadership skills and the ability to work collaboratively and get the best out of people, you will have experience of:

• Co-production and partnership working with family carers and people with learning disabilities
• The issues facing children, young people and adults with severe or profound learning disabilities, whose behaviours may be described as challenging and their families
• Best practice in supporting people with learning disabilities whose behaviours may be described as challenging
• Management and/or leadership experience relevant and transferrable to this role including people management, project leadership, experience of contributing to and representing organisational objectives and budget management

You will also have good IT skills, proficient in Office 365 applications including PowerPoint and SharePoint and able to learn and adapt to new applications

To fulfil the role, you must have the right to work in the U.K.

About the Organisation

This is a varied role in a friendly and supportive small national charity focussed specifically on the needs of children, young people and adults with severe learning disabilities whose behaviour challenges, and their families. There is no statutory funding and the organisation relies on voluntary income to fund its work.  Income is sourced primarily from Trusts and Foundations to maintain independence. Benefits include 25 days annual leave (plus public holidays) and an Employee Assistance Programme.

As an equal opportunity employer, the organisation would particularly welcome applications from people with an ethnic minority background or those with a disability, as they are currently underrepresented in the workforce.

You may have experience in other roles such as Learning Disability Outreach, Partnerships, Learning Disability Engagement Lead, Learning Disability Support.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

The Role
We are looking for a content designer to develop clear, practical information and guidance for families of deaf children and the professionals who support them. The role is ideal for a content specialist who is skilled in producing user-centred, high-quality information, in various formats, for multiple channels.
 
What you'll do

• Use analytics, research and insights to identify new information needs for families of deaf children.
• Work with subject experts to plan, write and review accurate, accessible content.
• Publish content on our website and app, ensuring it’s easy to find and search-optimised.
• Monitor content performance and make evidence-led improvements.
• Contribute to content crits and share best practice for accessible content.
• Bring user-centred content skills into Agile squads when needed.

 
What you'll need

• Experience creating clear, accessible content informed by user research and data.
• Strong writing skills to turn complex topics into high-quality print and digital content.
• Experience managing content projects and working with subject experts to plan, write and review.
• Confidence monitoring content performance and making continuous improvements.
• Strong digital skills and a sound understanding of Agile values and principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
 
 
Pre-employment checks
 
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
 
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
 
 
Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. 
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

Centre 404 is looking for an experienced and ambitious Fundraising & Engagement Manager to lead and grow our fundraising and engagement activity—helping us provide vital support to people with learning disabilities and their families. 

You will oversee the development and delivery of innovative fundraising initiatives, donor stewardship, and engagement campaigns, ensuring sustainable growth and increased visibility for the organisation.  As an expert in your field, you will work collaboratively across teams and with external partners, to champion Centre 404’s mission within local communities and beyond.

About the Role

This is an exciting opportunity to take ownership of Centre 404’s fundraising strategy and drive innovative approaches across individual giving, corporate partnerships, trusts and foundations, and community fundraising.  You will play a key role in shaping our income generation, increasing our visibility, and maximising our impact.

Key Responsibilities 

• Lead Fundraising Strategy - develop and deliver a dynamic fundraising strategy across multiple income streams. Identify new opportunities and drive year‑on‑year income growth.
• Engage & Inspire Supporters - build strong relationships with donors, corporate partners, and local communities.  Create compelling fundraising campaigns, events, and cases for support. Nurture long‑term supporter loyalty, including legacy and in‑memory giving.
• Secure Grants & Manage Bids - research and secure funding from trusts and foundations.  Monitor reporting requirements and maintain excellent funder relationships.
• Grow Community & Corporate Partnerships - network widely to raise Centre 404’s profile.  Secure financial support, gifts in kind and employee engagement.  Support individuals and teams to succeed in their own fundraising efforts.
• Strengthen Communications & Impact - work with the Communications Team to create engaging digital content and newsletters.  Champion consistent, mission‑driven messaging across all platforms.
• Lead with Purpose - Embed a fundraising culture across the organisation.  Implement a CRM system to manager data effectively. Contribute to organisational strategy as a member of the management team.

About You

• Substantial experience in fundraising from at least one of the following: trusts and foundations, corporates or individual giving.
• Substantial understanding of charity sector regulations, compliance requirements, and ethical fundraising standards.
• Knowledge of donor stewardship and supporter engagement strategies.
• A track record of achieving and exceeding fundraising targets.
• Strong communication skills with the ability to craft persuasive proposals and campaigns.
• Excellent project management, data monitoring, and CRM experience.
• A proactive, innovative mindset and a commitment to equality, diversity, and inclusion.

Centre 404 is a warm, values‑driven organisation with a rich history of supporting people with learning disabilities for over 70 years. We are collaborative, ambitious, and committed to creating life‑changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

Wolfram Syndrome UK (WSUK)

WSUK is a small national charity based in West Sussex that supports children, young people and adults affected by Wolfram Syndrome (WS) and their parents/wider families. WS is an ultra-rare genetic disorder which causes a complex range of symptoms, including diabetes mellitus, vision problems, renal problems, deafness, and neurological problems. WSUK provides current, accurate and family-friendly information, raises awareness of WS among health professionals and the public, and helps to fund WS research. For further information visit the Wolfram Syndrome UK website 

WSUK Adult Support Co-ordinator Role

WSUK is seeking a part-time adult support co-ordinator (2.5 days per week, working over 4-5 days, 0.5 FTE, £14.1k-£15.6k per annum), based in the Midlands area. This home-based role will provide support to WS affected adults and their families to help improve the quality of their lives. Through liaising with professionals (including the WS expert clinical team at Queen Elizabeth Hospital (QEH), Birmingham), external or advocacy organisations, this role will help facilitate access to the services to which WS affected adults and their families are entitled. The adult support co-ordinator will help adults and their families to increase their confidence and independence in living with their condition. This role will also act as an important point of contact for WS affected adults, providing advice and support in confidence.

Skills and experience

Applicants should have several years’ experience in a similar position, working with people affected by sensory loss, long-term medical / genetic condition, or disability. Applicants should also have a strong desire to help improve the lives of adults living with a long-term condition or disability and be confident in talking with people with a range of abilities and diverse cultural backgrounds.

Applicants should have experience in working effectively as part of a remote team, be confident in working independently and in managing conflicting priorities.

Some limited UK travel will be required (particularly to meet WS affected adults during their WS clinic visit at QEH, Birmingham (6 clinics per year) and the annual WS conference. An enhanced DBS check will be required.

Location: The Grange, Saunderton, Buckinghamshire / Hybrid

About Us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About The Role

The Ecommerce and Retail Manager will be responsible for driving strong, sustainable growth in online retail revenue through the charity’s online shop. This role manages the end-to-end ecommerce operation, ensures best-in-class customer experience, optimises product availability, and leads digital trading activity across the charity’s website and social channels. The successful candidate will work cross functionally with IT, Marketing, and operational teams, and serve as the key point of contact for our warehouse fulfilment partner and ecommerce technology suppliers.

Key Responsibilities

Ecommerce Trading & Growth

• Own the ecommerce trading plan and deliver year-on-year revenue growth for the charity’s online shop.
• Optimise product listings, content, merchandising, and promotions to maximise conversion and average order value.
• Manage seasonal retail moments (Christmas, summer, themed campaigns) and work across directorates to deliver high-impact commercial activity.
• Maximise margins and contribution

Product Range, Inventory & Supplier Management

• Manage online inventory levels end to end, ensuring high availability and accurate stock levels on Shopify.
• Source new products and suppliers and build compelling, mission-aligned product ranges that support both revenue and brand objectives.
• Ensure merchandise is stocked, optimally displayed, and refreshed in onsite racking within the charity’s restaurant/HQ retail space.
• Develop efficient processes for internal teams to request, purchase, or replenish stock through the warehouse fulfilment partner.

Platform Management (Shopify & Plugins)

• Be the day-to-day owner of the Shopify store; maintain products, collections, pricing, discount codes, offers, and promotions.
• Confidently manage and troubleshoot Shopify apps, plugins, and integrations, including testing of subscription models such as “Subscribe & Save”.
• Work closely with IT on API integrations to ensure all systems (Shopify, fulfilment, CRM, payment gateways, analytics, etc.) operate seamlessly.

Fulfilment & Supplier Account Management

• Act as the primary account manager for the warehouse fulfilment provider, ensuring service levels, stock movement, and logistics performance meet agreed standards.
• Resolve operational issues quickly and maintain strong working relationships with external ecommerce partners.

Marketing, Social & Affiliate Channels

• Manage the online shop’s presence across the charity’s social media platforms, ensuring product visibility and consistency with brand guidelines.
• Partner with the Marketing team to deliver a continuous pipeline of ecommerce content, campaigns, and audience-targeted promotions.
• Develop and manage affiliate-marketing activity, including both publisher side and advertiser side relationships.
• Track performance, evaluate ROI, and evolve the affiliate strategy to support incremental growth.

Analytics & Reporting

• Monitor sales performance, customer behaviour, funnel metrics, and traffic sources to drive data-led decision making.
• Produce weekly and monthly ecommerce reports, highlighting opportunities and insights to maximise revenue.

About You

The following attributes are considered essential for the job:

• Proven experience managing an ecommerce shop, ideally on Shopify.
• Strong understanding of ecommerce trading, inventory management, merchandising, promotions, and fulfilment workflows.
• Confident in managing relationships with external suppliers, fulfilment partners, and technology providers.
• Experience working with affiliate networks (both as publisher and advertiser).
• Ability to navigate, test, and optimise third party Shopify apps and plugins.
• Strong cross functional communicator, able to collaborate effectively with IT, Marketing, and Operations teams.
• Highly organised, proactive, and comfortable managing multiple priorities simultaneously.
• Data driven mindset with familiarity in ecommerce analytics tools.

The following attributes are considered desirable for the job:

• Experience working within a charity or purpose-led organisation.
• Knowledge of API integrations or ecommerce technical fundamentals.
• Experience in content creation or working with creative teams to build compelling product marketing assets.
• Understanding of social commerce strategies.

Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

Please apply by providing your CV and Cover Letter by 10th April 2026.

Legacy Stewardship Manager
Home based, remote working 
£38,000 - £40,000 pa plus excellent benefits
35 hours per week

The Legacy Stewardship Manager will plan and deliver RNID’s legacy stewardship programme to bring about growth in future legacy income.  It will be responsible for planning and creating high quality legacy communications and experiences which make supporters feel inspired and valued so that we convert and retain them over the long-term.

It will use a combination of relationship fundraising techniques and mass fundraising activities. In person events will play a pivotal role, as well as communications and journeys across both digital and print channels.It will also support and enable colleagues to confidently engage in legacy fundraising activities.

This role is critical in growing future legacy income for RNID, which currently represents 72% of RNID’s income.It is a new role, responsible for ensuring supporters are cultivated and stewarded to deepen their legacy support over the long-term.

This role is a new addition to the Legacy Fundraising Team of four, reporting into the Head of Legacies and working closely with the Legacy Marketing Manager and the Legacy Fundraising Officer. We are part of a fundraising team of 20. 

You’re an experienced legacy fundraiser with legacy marketing knowledge as well as strong supporter care and supporter relationship management skills. You’re able to deliver a busy and varied programme of operational activity. You’re comfortable working at a fast pace on multiple activities simultaneously.You’ve personally planned and delivered multiple in person events for legacy supporters.You’re organised and an excellent project manager, able to plan and manage activities at once to agreed deadlines and budgets. You work well collaborating with others and are able to influence internal stakeholders at all levels. You’re ready to apply your skills and experience to grow RNID’s legacy stewardship programme to its full potential. 

You will be responsible for: 

· Managing and deliveringa multifaceted legacy stewardship programme across digital and postal channels as well as in person activities.

· Personally managing a small portfolio of one to one supporter relationships 

· Planning and delivering a programme of in person legacy events

· Coordinating and delivering excellent quality legacy supporter care across RNID

· Project managing all activities and working closely with colleagues to create legacy stewardship communications, journeys and collateral. 

· Educating and training colleagues across RNID to confidently support legacy fundraising activities. 

· Monitoring and reporting on budget and non-financial performance of all stewardship activities

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 29 March 2026.
First interview Thursday 9 April, Second interview 16 and 17 April 2026.

Supporter Care Coordinator
Hybrid - minimum 1 day in the office (Thursday)
£14.27 per hour + holiday pay
3 month contract

I am delighted to be working with a national disability charity to recruit a Supporter Care Coordinator.

This role sits within the Mass Fundraising and Engagement team, ensuring supporters receive an excellent experience every time they interact with the charity. The Supporter Care team acts as the first point of contact for donor and supporter enquiries, providing helpful, professional and timely support.

This is a varied and fast-paced role involving supporter communications, donation processing and fundraising administration.

Key responsibilities

• Respond to supporter enquiries via phone, email and post
• Handle inbound and outbound supporter calls
• Process telephone and postal donations
• Support donation banking, thanking and financial reconciliation
• Assist with in memory and fundraising events administration
• Manage complaints and complex queries sensitively
• Process supporter amendments or cancellations from third-party agencies
• Maintain accurate records on the CRM database

About you

• Experience in a customer service or supporter care role
• Confident handling enquiries by phone, email and written correspondence
• Experience managing complex queries or complaints
• Strong attention to detail and accurate data entry/database experience
• Ability to prioritise and multitask in a busy environment
• Excellent written and verbal communication skills

Desirable:

• Experience in a charity or fundraising environment
• Knowledge of Microsoft Dynamics (D365)
• Awareness of GDPR, Gift Aid or fundraising regulations

If you have the required experience and can start immediately, please apply without delay as applications will be reviewed on a rolling basis. 

Please note: due to the high volume of applications, we will only be able to contact candidates whose CVs have been shortlisted.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.

Supporter Care Officer

Salary: £28,360 

Hybrid – two days per week in our Letchworth Office

Full time (35 hours a week)

Permanent

Flexible working considered

Are you a people person with a can-do attitude? Do you have some experience of fundraising, or are you looking to start your fundraising career? We have the perfect role for you!
 

Join our friendly team
We are looking for someone with strong communication and relationship building skills, who will enjoy enthusing others to support our cause. Ideally you will have experience in a similar role either within the charity sector or health environment, but for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.
 

Our charity
MS Trust is a UK charity which brings together expertise from every angle to help everyone feel more in control of their MS, today and every day. Through trusted information and compassionate support, the training of new MS healthcare professionals, and research rooted in real experience – we're here for every MS. Every day.

The role

The Supporter Care Officer plays a vital role in ensuring our supporters and volunteers feel valued, inspired and motivated to continue their involvement with MS Trust, by delivering exceptional supporter care and stewardship. As a key member of the Events and Community Fundraising Team, you will provide essential support for third-party events and individuals fundraising within their communities, ensuring every supporter receives the guidance and encouragement they need to succeed.
 

What we can offer

· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.

· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.

· Death in Service benefit.

· Enhanced maternity, paternity and adoption pay.

· Sick pay.

· Hybrid working.

· Employee assistance Programme

· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.

· Learning and development policy to develop all staff.

· Cycle to work scheme, Volunteering day and Season ticket loans.

To find out more and apply

Please visit our website to download a job pack and application form (CVs will not be considered).

As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.

Closing date: 6 April 2026 (5pm)

First Interviews: 14 & 15 April 2026

Second Interviews: 21 April 2026

This role is essential in our continual drive for increased impact and quality across all of our work.You will lead on the quality assurance of all programme delivery across a defined area, working closely with the appropriate Delivery and Partnership Team’s Regional/Country Lead/s. You will use data and evidence to inform your practice and be an expert in what good looks like from a programme delivery perspective. 

Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK.  Please stipulate where you are based when applying.

In addition, occasional international travel may be required, for example to the annual conference in the United States.  

You will report to the Head of Quality & Impact.

Key Responsibilities  

• You will be accountable for the quality and Model Fidelity of sites within your geography with a focus on improving employment outcomes for the interns participating in our programmes, in partnership with the Regional /Country Lead in the Delivery & Partnerships team.

• Demonstrate, train in and uphold the values of a continuous improvement culture. 

• You will be accountable for collecting, analysing and reporting on data to allow for clear evaluation and guiding best practice in your geography 

• You will be accountable for supporting the delivery of quality trainings to partnerships to drive quality programmes and employment outcomes 

• You will be accountable for supporting the ongoing development of resources in line with UK guidelines, US model fidelity and that successfully equip partnerships with what they need to support strong employment outcomes – in collaboration with the Resources and Curriculum Manager. 

• You will be accountable for conducting programme reviews and audits as required by the Head of Quality and Impact 

• You will lead on (role specific) induction and training across DFN Project SEARCH staff and associates. 

Application Instructions

• We will conduct selection throughout Thursday April 30th and Friday May 1st – with a multi-stage process taking place across the 2 days

We will review applications as they come in and close when we have sufficient numbers

Salary: £43,857 £3,090 inner LW if applicable
Contract: Permanent
Location: London Hybrid
Closing date: 6^th April 2026
Benefits: Employee assistance programme, Life assurance, Health cash plan option

We have a great opportunity for a Statutory Fundraising Manager at a national disability organisation that supports people with complex disabilities, including those who are deafblind, to feel connected, understood and included. This is an exciting time to join, as statutory funding has been identified as a priority growth area. You will play a key role in shaping and delivering an ambitious statutory fundraising strategy that will enable essential services across the UK, ensuring no one with complex needs is left out of life.

As part of this role, you will lead the statutory fundraising portfolio, developing and implementing strategies to maximise income from statutory and lottery bodies such as NHS England, Arts Council England, and The National Lottery Community Fund. You’ll collaborate with senior stakeholders to develop compelling bids, manage high?value statutory relationships, oversee narrative and financial reporting, and track the performance of a £1.5m annual statutory income stream. You will also work with external partners to develop innovative consortia bids and identify new opportunities aligned with organisational priorities.

To be successful as the Statutory Fundraising Manager you will need:

• A proven track record of securing income from statutory and lottery funders, including six?figure grants
• Experience developing statutory funding proposals aligned with organisational priorities, including robust monitoring and evaluation plans
• Experience leading relationships with government and public sector funders

If you would like to discuss this role with us please contact us and quote the reference 2922JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.